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ISO 17025 Training courses

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

ISO 17025 Foundation Training Course Outline

This course covers the following topics:

Module 1: Introduction to ISO 17025

Module 2: Requirements of ISO 17025

Module 3: The Relationship between ISO 19011 and ISO 17025

Module 4: Scope

Module 5: Normative References

Module 6: Terms and Definitions

Module 7: General Requirements

  • Impartiality
  • Confidentiality

Module 8: Structural Requirements

Module 9: Resource Requirements

  • General
  • Personnel
  • Facilities and environmental conditions
  • Equipment
  • Metrological traceability
  • Externally provided products and services

Module 10: Process Requirements

  • Review - requests, tenders, and contracts
  • Selection, verification, and validation of methods
  • Sampling
  • Handling test or calibration items
  • Technical records
  • Evaluation of measurement uncertainty
  • Ensuring result validity
  • Reporting of results
  • Complaints
  • Nonconforming work
  • Control of data and information management

Module 11: Management System Requirements

  • Options
  • General
  • Option A
  • Option B

Module 12: Management System Documentation

Module 13: Control Management System Documents

Module 14: Control of Records

Module 15: Address Risks and Opportunities

Module 16: Improvement

Module 17: Corrective Actions

Module 18: Management Reviews

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Who should attend?

This ISO 17025 Training course is suited for individuals in the following roles:

  • Laboratory Managers and Supervisors
  • Scientists and Engineers
  • Auditors Assessors and Consultants

Prerequisites

There are no prerequisites to attend.

ISO 17025 Foundation Training Course Overview

ISO 17025 is a quality standard for testing and calibration laboratories. Any organisation that performs testing and sampling and requires reliable results can benefit from ISO 17025.

This ISO 17025 Foundation Training is designed to provide knowledge of the standard’s general requirements for the competence of testing and calibration laboratories. Delegates will learn about impartiality, confidentiality, and facilities and environmental conditions. They will become familiarised with standards for equipment, metrological traceability, and sampling.

They will learn how to review requests, tenders, and contracts and gain knowledge of how to handle test or calibration items and evaluate measurement uncertainty. The controlling of management system documents and records will also be covered.

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Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

ISO 17025 Lead Auditor Training Course Outline

Module 1: Introduction to ISO 17025

Module 2: Requirements of ISO 17025

Module 3: The Relationship between ISO 19011 and ISO 17025

Module 4: Scope

Module 5: Normative References

Module 6: Terms and Definitions

Module 7: General Requirements

  • Impartiality
  • Confidentiality

Module 8: Structural Requirements

Module 9: Resource Requirements

  • General
  • Personnel
  • Facilities and environmental conditions
  • Equipment
  • Metrological traceability
  • Externally provided products and services

Module 10: Process Requirements

  • Review - requests, tenders, and contracts
  • Selection, verification, and validation of methods
  • Sampling
  • Handling test or calibration items
  • Technical records
  • Evaluation of measurement uncertainty
  • Ensuring result validity
  • Reporting of results
  • Complaints
  • Nonconforming work
  • Control of data and information management

Module 11: Management System Requirements

  • Options
  • General
  • Option A
  • Option B

Module 12: Management System Documentation

Module 13: Control Management System Documents

Module 14: Control of Records

Module 15: Address Risks and Opportunities

Module 16: Improvement

Module 17: Corrective Actions

Module 18: Management Reviews

Module 19: Terminology – ISO 9000, VIM etc.

Module 20: Fundamental Audit Concepts and Principles

Module 21: Auditing Requirements and Assessment: ISO 17011:2004, ISO 19011:2011

Module 22: Recognition and Oversight of ILAC, IAAC, APLAC

Module 23: Test Reports, AB Symbols, Equipment Stickers, Certificates

Module 24: Clauses 4, 5, and 6 Review

  • Case studies on clauses 4, 5 and 6

Module 25: Clauses 7 and 8 Review

  • Case studies on clauses 7 and 8

Module 26: Guidelines for Auditing: ISO 19011

Module 27: GUM (Uncertainty), PT/ILC, Traceability

Module 28: Opening and Closing Meeting Activities

Module 29: Auditing Technical Methods

Module 30: Reporting Audit Results

Module 31: Audit Checklists and Audit Reports

Module 32: Review of Standards and Internal Auditing Issues

Module 33: Introduction to Lab Management System (LMS)

  • Standards and regulatory frameworks
  • Laboratory management systems
  • Laboratories and accreditation fundamental principles
  • Testing and calibration concepts
  • Implementation of LMS
  • Understanding the organisation
  • Analysing existing systems

Module 34: Planning LMS Implementation

  • Leadership and LMS project approval
  • Scope of LMS
  • Laboratory policies
  • Organisational structure
  • Document management process

Module 35: Implementing an LMS

  • Design of controls
  • Drafting of specific policies and procedures
  • Communication planning
  • Training and awareness planning
  • Resource management
  • Customer management
  • Operations management

Module 36: LMS Monitoring, Measurement, and Continuous Improvement

  • Monitoring, analysis, and evaluation
  • Treating problems and nonconformities
  • Continual improvement
  • Accreditation preparation
  • Implementers evaluation

Module 37: Planning an ISO 17025 Audit

  • Audit approach
  • Preparing the ISO 17025 Audit
  • Conducting an opening meeting

Module 38: Conducting the ISO 17025 Audit

  • Communication during audit
  • Audit procedures
    • Observation
    • Document review
    • Interview
    • Sampling techniques
    • Technical verification
    • Corroboration and evaluation
  • Audit test plans
  • Formulation of audit findings
  • Documenting nonconformities

Module 39: Concluding and Follow-Up of ISO 17025 Audits

  • Audit documentation
  • Quality review
  • Closing meeting
  • Evaluation of corrective action plans
  • ISO 17025 surveillance audits
  • ISO 17025 internal audit management program

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Prerequisites

We recommend completing the ISO 17025 Foundation certification before studying this course.

Audience

This ISO 17025 Lead Auditor course is suited for individuals in the following roles:

  • ISO 17025 Implementation Teams
  • Internal Auditors
  • Project Managers
  • Quality Executives
  • ISO 9001 Auditors

ISO 17025 Lead Auditor Training Course Overview

This 5-day ISO 17025 Lead Auditor course aims to build on the knowledge ascertained in the ISO 17025 Internal Auditor training course. It enables the delegates to develop the required expertise for auditing a Laboratory Management System (LMS) and for managing a team of auditors.

During this training, the delegates will gain knowledge and skills to plan and perform internal and external audits. In addition, delegates will learn how to evaluate corrective action plans. Post completion of this 5-day intensive training, delegates will develop the skills and competencies to conduct an audit efficiently.

This ISO 17025 Lead Auditor is the third of four courses that will enable delegates to obtain the full ISO 17025 certification. Prior to this course, delegates can complete the ISO 17025 Foundation course and the ISO Internal Auditor training course. The final course within this series is the ISO 17025 Lead Implementer training.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

ISO 17025 Lead Implementer Training Course Outline

Module 1: Introduction to ISO 17025

Module 2: Requirements of ISO 17025

Module 3: The Relationship between ISO 19011 and ISO 17025

Module 4: Scope

Module 5: Normative References

Module 6: Terms and Definitions

Module 7: General Requirements

  • Impartiality
  • Confidentiality

Module 8: Structural Requirements

Module 9: Resource Requirements

  • General
  • Personnel
  • Facilities and environmental conditions
  • Equipment
  • Metrological traceability
  • Externally provided products and services

Module 10: Process Requirements

  • Review - requests, tenders, and contracts
  • Selection, verification, and validation of methods
  • Sampling
  • Handling test or calibration items
  • Technical records
  • Evaluation of measurement uncertainty
  • Ensuring result validity
  • Reporting of results
  • Complaints
  • Nonconforming work
  • Control of data and information management

Module 11: Management System Requirements

  • Options
  • General
  • Option A
  • Option B

Module 12: Management System Documentation

Module 13: Control Management System Documents

Module 14: Control of Records

Module 15: Address Risks and Opportunities

Module 16: Improvement

Module 17: Corrective Actions

Module 18: Management Reviews

Module 19: Terminology – ISO 9000, VIM etc.

Module 20: Fundamental Audit Concepts and Principles

Module 21: Auditing Requirements and Assessment: ISO 17011:2004, ISO 19011:2011

Module 22: Recognition and Oversight of ILAC, IAAC, APLAC

Module 23: Test Reports, AB Symbols, Equipment Stickers, Certificates

Module 24: Clauses 4, 5, and 6 Review

  • Case studies on clauses 4, 5 and 6

Module 25: Clauses 7 and 8 Review

  • Case studies on clauses 7 and 8

Module 26: Guidelines for Auditing: ISO 19011

Module 27: GUM (Uncertainty), PT/ILC, Traceability

Module 28: Opening and Closing Meeting Activities

Module 29: Auditing Technical Methods

Module 30: Reporting Audit Results

Module 31: Audit Checklists and Audit Reports

Module 32: Review of Standards and Internal Auditing Issues

Module 33: Introduction to Lab Management System (LMS)

  • Standards and regulatory frameworks
  • Laboratory management systems
  • Laboratories and accreditation fundamental principles
  • Testing and calibration concepts
  • Implementation of LMS
  • Understanding the organisation
  • Analysing existing systems

Module 34: Planning LMS Implementation

  • Leadership and LMS project approval
  • Scope of LMS
  • Laboratory policies
  • Organisational structure
  • Document management process

Module 35: Implementing an LMS

  • Design of controls
  • Drafting of specific policies and procedures
  • Communication planning
  • Training and awareness planning
  • Resource management
  • Customer management
  • Operations management

Module 36: LMS Monitoring, Measurement, and Continuous Improvement

  • Monitoring, analysis, and evaluation
  • Treating problems and nonconformities
  • Continual improvement
  • Accreditation preparation
  • Implementers evaluation

Show moredown

Prerequisites

We recommend completing the ISO 17025 Foundation certification before studying this course.

Audience

This ISO 17025 Lead Implementer course is well-suited for:

  • Project Managers and Consultants
  • Lab Auditors
  • Lab Managers
  • Lab Team Members

ISO 17025 Lead Implementer Training Course Overview

This ISO 17025 Lead Implementer training equip delegates to develop the required expertise for creating, implementing, maintaining, and managing a Lab management system(LMS). Delegates will become familiarised with resource, customer, and operations management.

During this 3-day comprehensive training, delegates will gain a thorough knowledge of Lab management systems best practices, allowing to improve the overall performance and customer satisfaction. In addition, delegates will understand the implementation of ISO 17025 for lab management. Post completion of this course, delegates will be able to lead a team of ISO 17025 implementers.

The Knowledge Academy provides a range of ISO 17025 courses, that are part of a four-stage training process. The first course is ISO 17025 Foundation, which should be completed before delegates attend any of the more advanced ISO 17025 courses. Following our ISO 17025 course, delegates who wish to progress further should enrol onto ISO 17025 Internal Auditor, then ISO 17025 Lead Auditor and ISO 17025 Lead Implementer. The Auditor and Implementer courses enable delegates to become proficient in the auditing and implementation of Laboratory management system (LMS).

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

ISO 17025 Internal Auditor​ Training Course Outline

Module 1: Introduction to ISO 17025

Module 2: Requirements of ISO 17025

Module 3: The Relationship between ISO 19011 and ISO 17025

Module 4: Scope

Module 5: Normative References

Module 6: Terms and Definitions

Module 7: General Requirements

  • Impartiality
  • Confidentiality

Module 8: Structural Requirements

Module 9: Resource Requirements

  • General
  • Personnel
  • Facilities and environmental conditions
  • Equipment
  • Metrological traceability
  • Externally provided products and services

Module 10: Process Requirements

  • Review - requests, tenders, and contracts
  • Selection, verification, and validation of methods
  • Sampling
  • Handling test or calibration items
  • Technical records
  • Evaluation of measurement uncertainty
  • Ensuring result validity
  • Reporting of results
  • Complaints
  • Nonconforming work
  • Control of data and information management

Module 11: Management System Requirements

  • Options
  • General
  • Option A
  • Option B

Module 12: Management System Documentation

Module 13: Control Management System Documents

Module 14: Control of Records

Module 15: Address Risks and Opportunities

Module 16: Improvement

Module 17: Corrective Actions

Module 18: Management Reviews

Module 19: Terminology – ISO 9000, VIM etc.

Module 20: Fundamental Audit Concepts and Principles

Module 21: Auditing Requirements and Assessment: ISO 17011:2004, ISO 19011:2011

Module 22: Recognition and Oversight of ILAC, IAAC, APLAC

Module 23: Test Reports, AB Symbols, Equipment Stickers, Certificates

Module 24: Clauses 4, 5, and 6 Review

  • Case studies on clauses 4, 5 and 6

Module 25: Clauses 7 and 8 Review

  • Case studies on clauses 7 and 8

Module 26: Guidelines for Auditing: ISO 19011

Module 27: GUM (Uncertainty), PT/ILC, Traceability

Module 28: Opening and Closing Meeting Activities

Module 29: Auditing Technical Methods

Module 30: Reporting Audit Results

Module 31: Audit Checklists and Audit Reports

Module 32: Review of Standards and Internal Auditing Issues

Show moredown

Prerequisites

In order to attend this training course, delegates should possess foundational knowledge of ISO 17025. We recommend completing our ISO 17025 Foundation certification for this knowledge.

Audience

This course is intended for those in the following positions:

  • Laboratory Quality Managers/Executives
  • Departmental/Functional Quality Coordinators
  • Management Representatives
  • Consultants

ISO 17025 Internal Auditor Training Course Overview

ISO 17025 is suitable for organisations that implement sampling, testing, or calibration and want reliable results. It includes all types of laboratories, owned and operated by government, organisation, or industry. It allows laboratories to establish that they operate proficiently and produce valid results. It enables cooperation between laboratories and other associations by generating broader acceptance of results between countries.

This ISO 17025 Internal Auditor course will provide the delegates with an in-depth understanding of ISO 17025. Delegates will be familiarised with the auditing requirements and assessment of ISO 17011 and ISO 19011. Delegates will be equipped with the knowledge of oversight of ILAC, IAAC, and APLAC. Delegates will learn the various clauses in ISO 17025 requirements and guidelines for auditing. By the end of this course, delegates will clearly understand the technical issues relating to an audit.

Show moredown

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 01344 203999 or Enquire.

What our customers are saying

Frequently asked questions

FAQ's

This depends on the training course you choose. ISO 17025 Foundation is 1 day, while the Auditor and Implementer courses run between 2 and 5 days.
We offer ISO 17025 training courses in locations all over the UK, as well as abroad. We make it easy to find a training venue near you.
Prerequisites vary according to the course. Please see each course for details.
The Knowledge Academy’s ISO 17025 training courses include the courseware, a certificate, and an experienced instructor.
Please see our ISO 17025 Training courses available in the United Kingdom
The Knowledge Academy is the Leading global training provider in the world for ISO 17025 Training.
The price for ISO 17025 Training certification in the United Kingdom starts from £995.

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