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Module 1: Introduction to Specifications and SLA
Module 2: Specifications and SLAs within Procurement Process
Module 3: Specification Types
Module 4: Developing Specifications and SLAs
Module 5: SLA in Supplier Performance Management
Module 6: SLA Management and Reporting
Module 7: Enterprise SLA Negotiation
The Specification and Service Level Agreement Training Course is designed for those who want to get better at creating and negotiating contracts, agreements, and Service Level Agreements (SLAs). The Specification and Service Level Agreement Training Course can benefit individuals such as:
There are no formal prerequisites for this Specification and Service Level Agreement Training Course.
The specification is the statement of service or product needs, including workmanship, material, and methods. A Service Level Agreement (SLA) is a written agreement between the client and provider that specifies how the specification will be delivered. Specifications and SLAs are intended to enhance the procurement process by ensuring that providers and customers negotiate and agree on what is required to be supplied. This training session provides learners with the knowledge of documenting the cost of the overall quantity of work and agreement between the customer and service provider. Obtaining the required knowledge and skills in managing documentation and agreement will help them gain high-profile ranks in multinational corporations and expand their professional network quickly.
In this 1-day Specification and Service Level Agreement (SLA) Training course, delegates will thoroughly understand product requirement stamen and the agreement to deliver them. During this training, they will learn about different types of specifications that are detailed enough to implement or action. They will also learn how to negotiate enterprise SLA depending on two entities entering a contract. Our highly knowledgeable instructor will lead this training with years of teaching experience in soft skills courses.
After completing this training, delegates will be able to communicate information with their team about business directives, users, and any other criteria in designing and developing products. They will also be able to write an agreement that ensures equal consistent outcomes and expectations.
Why choose us
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Specification and Service Level Agreement Training. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Specification and Service Level Agreement Training, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Specification and Service Level Agreement Training. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Specification and Service Level Agreement Training sessions.
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Specification and Service Level Agreement Training at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Leverage benefits offered from a certification that fits your unique business or project needs
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Our Specification and Service Level Agreement Training offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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