CMI Level 4 Training - United Kingdom

CMI Level 4 Award in Management and Leadership Training Course Outline

Our CMI Level 4 Award in Management and Leadership Training Course is thoughtfully structured to meet the 20 Learning Guidance Hours requirement, providing delegates with 8 hours of comprehensive course material and 12 hours of interactive e-learning content.

Qualification Level: Award

Minimum Credit Value: 6

The below-mentioned topics will be delivered by our professional instructor in the online instructor-led training.

Unit (4003V1) – Understanding Organisational Culture, Values, and Behaviour (Credit Value 7)

Module 1: Concept of Culture to an Organisation

• Framework for Analysing Organisational Culture
  • Definition of Culture
  • Assumptions and Beliefs
• Internal and External Factors that Influence Organisational Culture
  • External Factors
  • Internal Factors
  • How does Culture Support Organisation Goals?
• Evaluate Current Organisational Culture
  • Identify the Positives and Negatives
  • Determine How It Applies to the Organisation
  • Evaluate from a Customer Perspective

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification

Module 2: Impact of Values that Underpin Individual and Organisational Performance

• Values to an Organisation
  • Why Values are Important?
  • How they are Communicated to Staff and Customers?
• Values to an Individual
  • How Organisational Values May be Similar or Different to Individual Values?
  • Organisational Value Vs Personal value
• Manager’s Personal Values Can Influence Interaction with Team Members
• What Behaviours the manager demonstrates and How does this Impact the Team?
• Evaluate Words they use and Compare them to Actions they Take

Module 3: Relationship Between Values and Behaviour

• Organisational Values Can Affect Organisational and Individual Behaviour
  • How to Communicate and Integrate Values into the Organisation?
  • Values Used in Business Planning and Decision Making
  • Values Used in Recruitment and Selection
  • Values Used in Performance Management and Development of Leaders
• How Organisational Values Can Affect Individual Behaviour?
  • Values Impact on your Actions
  • What Behaviours do you Demonstrate and Why These are Important?
  • How Values are Communicated and Incorporated into Rules and Performance Management Processes?
• How Individual Values Can Influence the Behaviours of a Team?
  • How do Values Impact the Behaviours of a Team?

CMI Level 4 Diploma in Management and Leadership Training Course Outline

Our CMI Level 4 Diploma in Management and Leadership Training Course is thoughtfully structured to meet the 145 Guided Learning Hours requirement, providing delegates with 32 hours of comprehensive course material and 113 hours of interactive e-learning content.

Qualification Level: Diploma

Minimum Credit Value: 40

The following topics will be comprehensively covered in the online instructor-led training.

Unit (4001V1): Managerial Styles and Behaviours (6 Credits)

Module 1: Human Nature and Managerial Behaviour

• Models which Make Suppositions about Human Nature and Behaviour at Work
• How Attitudes and Assumptions can Influence Managerial Behaviour?
• Model of Managerial Style in which the Manager can Apply Skills to Identify, Study, and Review their Patterns of Behaviour

Module 2: Influence Managerial Behaviour

• Styles of Management
• Identify Measures of Managerial Effectiveness
• Links Between Management Style and Managerial Effectiveness and Efficiency

Module 3: Apply a Range of Management Styles

• Situations which Would Require the Application of Differing Management Styles and Behaviour
• Relationship Between Individual Managerial Performance and Expected Organisational Managerial Performance and Behaviour

Unit (5001V1): Personal Development as a Manager and Leader (6 Credits)

Module 4: Personal Professional Development

• Identify the Importance of Continual Self-Development in Achieving Organisational Objectives
• Assess Current Skills and Competencies Against Defined Role Requirements and Organisational Objectives
• Identify Development Opportunities to Meet Current and Future Defined Needs
• Construct a Personal Development Plan with Achievable but Challenging Goals

Module 5: Resources Required for Personal Professional Development (PPD)

• Resources Required to Support the Personal Development Plan
• Develop a Business Case to Secure the Resources to Support the Personal Development Plan

Module 6: Implement and Evaluate the Personal Development Plan (PPD)

• Processes Required to Implement the Personal Development Plan
• Impact of the Personal Development Plan on the Achievement of Defined Role Requirements and Organisational Objectives
• Review and Update the Personal Development Plan

Module 7: Support and Promote Staff Welfare

• Relationship Between Staff Welfare and Organisational Objectives
• Process for Assessing Staff Welfare
• Actions to be Taken by the Manager in Dealing with a Staff Welfare Issue
• Communicate Responsibilities for Staff Welfare to the Team
• Records that may be Maintained to Demonstrate that Staff Welfare is Supported

After completing the instructor-led training, we'll move to our Self-Paced Training to complete the certification.

Unit (4002V1): Managing Stakeholders’ Expectations (7 Credits)

Module 8: Organisational Stakeholders

• Differentiate Between Relevant Organisational Stakeholders
• Distinguish Between Primary and Secondary Organisational Stakeholders

Module 9: Primary and Secondary Stakeholder Expectations

• Differentiate Between the Expectations of Primary and Secondary Organisational Stakeholders
• Identify Monitoring Systems for Analysing the Achievement of Primary and Secondary Organisational Stakeholder Expectations

Module 10: Provisions Offered to Organisational Stakeholders

• Identify Provisions Offered to Primary and Secondary Organisational Stakeholders
• Develop Provisions for a Primary or Secondary Organisational Stakeholder that would Impact Stakeholder Expectations
• Devise a Method Which Reviews the Impact of the Developed Provisions on the Stakeholder

Unit (4003V1): Organisational Culture, Values, and Behaviour (7 Credits)

Module 11: Culture to an Organisation

• Framework for Analysing Organisational Culture
• Internal and External Factors that could Influence Organisational Culture
• Current Organisational Culture

Module 12: Individual and Organisational Performance

• Values to an Organisation
• Values to an Individual
• How the Manager’s Personal Values Can Influence Interaction with Team Members?

Module 13: Relationship Between Values and Behaviour

• How Organisational Values Can Affect Organisational Behaviour?
• How Organisational Values Can Affect Individual Behaviour?
• Identify How Individual Values Can Influence the Behaviours of a Team

Unit (4006V1): Management and Leadership Influencing Skills (7 Credits)

Module 14: Sources of Authority and Leadership Influence

• Leadership by Authority
• Leadership Influence
• Framework for Managerial Leadership

Module 15: Management and Leadership Influencing Skills

• Analyse the Skills Needed to Communicate a Clear Vision and Sense of Common Purpose for the Team
• Skills Needed to Develop Personal Responsibility for People and Task Objectives
• Skills Needed to Create a Culture Which Could Influence and Encourage Team Members

Module 16: Application of Delegation and Empowerment

• Application of Delegation and Management Control in Achieving Objectives
• Evaluate Empowerment, and its Implementation, on Team and Task Objectives
• Identify the Results of Delegation and Empowerment on Management and Leadership Influence

Unit 4009v1 Staff Inspection Review (Credit Value – 8)

Module 17: Role of a Staff Inspection Review

• Types of Staff Inspection Reviews
• Role of the Staff Inspector
• Component Parts of a Staff Inspection Review

Module 18: How to Plan a Staff Inspection Review?

• Planning and Conducting of a Staff Inspection Review
• Assess Risk Factors Associated with a Staff Inspection Review
• Stakeholders Impacted by a Staff Inspection Review

Module 19: Be Able to Conduct a Staff Inspection Review

• Prepare a Presentation of Staff Inspection Review Findings

Module 20: How Work is Undertaken and Organised?

• Major Elements to be Considered When Recommending
  • Need for Work to be Undertaken in an Organisational Context
  • How Work is Organised at the Operational and Organisational Levels?

Module 21: Workload Grading and Job Evaluation Assessment

• How to Accurately Calculate the Workload Grading for a Specific Post, from Information Supplied?
• Techniques Used in Job Evaluation Which Involve Weighting Factors and Common Criteria