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Course Information

Building Chatbots with Alexa Skills and Amazon Lex Course Outline

Introduction to Chatbots

  • Intents, Slots and Utterances
  • Designing Conversational Flows
  • Best Practices

Overview of Amazon Alexa and Amazon Lex

Get Started with AWS and Amazon Command Line Interface (CLI)

Creating Alexa Skill

  • Alexa Skills Kit
  • Conversational Flow Diagram
  • Creating Lambda

Connecting Alexa Skill to External APIs

Building Amazon Lex Chatbot

  • Creating Amazon Lex Chatbot
  • Creating FAQ Chatbot
  • Lex Responses

Overview of Designing Flows

Building the Chatbots

  • Product Find
  • Add to Cart
  • Checkout
  • Saving Cart
  • Retrieve Saved Cart

Publishing Chatbot to Facebook, Slack, Twilio, and HTTP

  • Integrations
  • HTTP Endpoint
  • Web User Interface

Improve User Experience for Bots

  • Amazon Lex Response Cards
  • Alexa Search Queries
  • Lex Utterance Monitoring

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There are no prerequisites for this course.


Anyone who wishes to learn how to build Chatbots can attend this course.

Building Chatbots with Alexa Skills and Amazon Lex Course Overview

Amazon Lex is an AWS service to build conversational interfaces for applications using text and voice. It offers deep functionality and flexibility for automatic speech recognition (ASR) and natural language understanding (NLU).

This Building Chatbots with Alexa Skills and Amazon Lex training course is designed to provide knowledge of Chatbot development with Alexa Skills and Amazon Lex. Delegates will learn how to set up a local environment and the AWS Command Line Interface (CLI). In addition, they will also learn to develop Lex Chatbots and Alexa Skills using Lambda functions.

Delegates will acquire knowledge on how to publish a Lex Chatbot to Facebook Messenger, Twilio SMS, and Slack. On completion of this training, delegates will know how to create voice and messaging Chatbots using Amazon.

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What's included?

  • The Knowledge Academy's Building Chatbots with Alexa Skills and Amazon Lex Course Manual
  • Experienced Instructor
  • Certificate

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions


Please arrive at the venue at 8:45am.
There are no prerequisites for this course.
Anyone who wishes to learn how to build Chatbots and is interested in trying something new can attend this course.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 2 days.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for Building Chatbots with Alexa Skills and Amazon Lex certification in the United Kingdom starts from £1995
The Knowledge Academy is the Leading global training provider in the world for Building Chatbots with Alexa Skills and Amazon Lex.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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