Credit Control Course Outline

Module 1: What is Credit Control?

  • What is Credit?
  • What is Credit Control?
  • Cash Flow
  • Credit Control
  • Collection Process
  • Customer

Module 2: Why is Credit Control Important and What is its Purpose?

  • Credit Control
    • Benefits of Credit Control
    • Control Procedures Before Providing Credit
    • Credit Policy
  • Purpose of Credit Control
    • Setting a Credit Limit
    • Invoice
    • Attention to Detail

Module 3: Impact of Debt

  • Unmanageable Debt
  • Unmanageable Debt Indicators
  • Late Payment of Commercial Debts Act 1998
  • Late Payments
  • Debt Collection

Module 4: Credit Assessments

  • What are Credit Assessments?
  • Credit Worthiness
  • Credit Assessments
    • Credit Score
    • County Court Judgement (CCJ)
    • Companies Act
  • Credit Agreement
  • Credit Insurance

Module 5: Collection Process

  • Credit
  • Credit Limit
  • Credit Risk
  • Credit Control Department
  • Payment Cycle
  • Chasing an Overdue Payment
  • Approval Stages
  • Release of Payment
  • Allocation of Payment
  • Remittance Advice
  • Overdue Payment
  • Purchase Order
  • Common Issues Behind Overdue Payments
  • Dealing with a Query
  • Outcome of the Query
  • Stand-Off
  • Documentation

Module 6: Becoming a Credit Controller 

  • Credit Controller
  • Asking the Right Questions
  • Chasing of Payment
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Who should attend this Credit Control Course?

This Credit Control Training Course is designed for individuals who are looking to enhance their understanding of the concepts of Credit Control and its role in Financial Management. This course can be beneficial for a wide range of professionals, including:

  • Credit Managers
  • Accountants
  • Sales Representatives
  • Customer Service Representatives
  • Financial Managers
  • Administrative Personnel
  • Professional Bankers

Prerequisites of the Credit Control Course

There are no formal prerequisites to attend this Credit Control Course.

Credit Control Course Overview

Credit Control is a crucial aspect of financial management that ensures debts are paid on time and within terms. This course introduces the fundamentals of credit control, highlighting its importance in maintaining a healthy cash flow and preventing financial risks associated with late payments.

Proficiency in this Credit Control Course is essential for finance professionals, including Accountants, Credit Managers, and Business Owners, aiming to optimise their organisation's financial health. Mastering this subject helps minimise bad debt risks, enhance profitability, and support sustainable business growth.

This 1-day training by The Knowledge Academy will equip delegates with practical skills and knowledge to manage credit and collections effectively. Delegates will learn strategies for assessing creditworthiness, negotiating payment terms, and implementing effective collection policies, thus improving their ability to manage receivables efficiently.

Course Objectives

  • To understand the principles and importance of effective credit control
  • To identify and assess the creditworthiness of potential customers
  • To develop and implement efficient credit policies and procedures
  • To learn negotiation techniques for successful collections
  • To manage overdue accounts and minimise bad debts

After completing this Credit Control Training, delegates will receive a certification in Credit Control, affirming their proficiency in managing and controlling credit. This certification will enhance their professional development and empower them to contribute significantly to their organisation's financial stability and growth.

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What’s included in this Credit Control Course?

  • World-Class Training Sessions from Experienced Instructors   
  • Credit Control Certificate
  • Digital Delegate Pack

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.
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Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Introduction to Credit Control Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

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Live classes

Join a scheduled class with a live instructor and other delegates.

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Interactive

Engage in activities, and communicate with your trainer and peers.

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Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

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Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

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Global Reach

With classes running in all timezones, access any of our courses and course material from anywhere, anytime.

Master Introduction to Credit Control with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

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Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

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Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from Introduction to Credit Control industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

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Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

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Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Experience the most sought-after learning style with The Knowledge Academy's Introduction to Credit Control Course. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CIPD Level 3 Foundation Certificate in People Practice Course sessions.

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Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience

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State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible

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Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment

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Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Introduction to Credit Control Course at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our Introduction to Credit Control Course offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

Package deals for Introduction to Credit Control

Our training experts have compiled a range of course packages on a variety of categories in Introduction to Credit Control, to boost your career. The packages consist of the best possible qualifications with Introduction to Credit Control, and allows you to purchase multiple courses at a discounted rate.

Introduction to Credit Control FAQs

What is Credit Control?

Credit Control refers to the process of managing and regulating credit extended by a business to its customers. It ensures timely payments, minimises financial risks, and maintains healthy cash flow within an organisation.

What is the importance of this Credit Control Training Course?

This training equips individuals with practical knowledge and techniques to effectively manage credit, minimise bad debts, and maintain financial stability, which are crucial for ensuring the long-term success of any organisation.

What are the benefits of this Credit Control Course?

This course enhances understanding of credit management practices, provides tools to assess creditworthiness, and improves the ability to manage debtors. It strengthens financial decision-making and contributes to a company's overall profitability.

Who should attend this Credit Control Course?

This course is ideal for Finance Professionals, Credit Managers, Business Owners, and anyone responsible for managing accounts receivable or overseeing an organisation's credit policies and financial transactions.

Is this course suitable for beginners in credit management?

Yes, this course is suitable for beginners. It introduces fundamental concepts, provides step-by-step guidance, and builds a solid foundation for anyone new to credit management or looking to gain practical knowledge.

Are there any prerequisites for taking the Credit Control Training Course?

There are no formal prerequisites to attend this Credit Control Course.

What is included in this Credit Control Certification?

In this Credit Control Certification, delegates will have intensive training with our experienced instructors, a digital delegate pack consisting of important notes related to this course, and a certificate after course completion.

What topics are covered in this course on Credit Control?

The course covers essential topics such as credit policies, debt recovery, assessing creditworthiness, handling overdue accounts, managing financial risks, and implementing effective credit control strategies to ensure better cash flow.

What is the duration of this Credit Control Online Course?

This course takes 1-day to complete during which delegates participate in intensive learning sessions that cover various course topics.

Do you provide 24/7 support for this Credit Control Course?

Yes, The Knowledge Academy offers 24/7 support via phone & email before attending, during, and after the course. Our customer support team is available to assist and promptly resolve any issues you may encounter.

What kind of skills can one acquire through a Credit Control Training Course?

One can acquire skills in debt management, credit analysis, risk assessment, communication with clients, and implementing policies that improve cash flow and reduce the risk of financial losses.

How does the course help improve credit management skills?

The course provides insights into best practices for credit management, teaches effective negotiation and debt recovery techniques, and equips learners with tools to analyse credit risks and implement efficient credit policies.

Do you provide self-paced learning for Credit Control Course?

The Knowledge Academy provides flexible self-paced training for this course. Self-paced training is beneficial for individuals who have an independent learning style and wish to study at their own pace and convenience.

What are the career opportunities available after completing this Credit Control Course?

Completing this course opens career opportunities as a credit controller, credit analyst, accounts receivable specialist, or finance officer, enabling progression in fields related to credit management and financial administration.

How will getting certified in Credit Control Training help in career advancement?

Certification validates expertise in credit management, demonstrating to employers a strong understanding of credit policies and risk management, thereby improving career prospects and increasing chances of securing higher roles within the finance sector.

Who should I contact if I am unable to access my Credit Control Certification?

If you are unable to access your training, contact the support team at The Knowledge Academy via their customer service email or phone number provided on their website for prompt assistance and resolution of your issue.

Why choose The Knowledge Academy in the United Kingdom over others?

The Knowledge Academy in the United Kingdom stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this course.

What is the cost/training fees for Introduction to Credit Control in the United Kingdom?

The training fees for Introduction to Credit Controlin the United Kingdom starts from £995

Which is the best training institute/provider of Introduction to Credit Control in the United Kingdom?

The Knowledge Academy is the Leading global training provider for Introduction to Credit Control.

What are the best Accounting Courses courses in the United Kingdom?

Please see our Accounting Courses courses available in the United Kingdom

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