Office Skills Masterclass - Australia

Prerequisites

In this training, there are no formal prerequisites.

Audience

This Office Skills courseware is suitable for anyone who is looking for their first job and wants to work in an office environment.

Office Skills Masterclass​ Course Overview

Office skills can be considered as the basic administrative skills that assist an office to operate smoothly. Employers usually expect from administrators to have experience or knowledge of necessary office skills before they recruit them. So, they can have abilities that allow them to schedule appointments, greet customers, make sure the proper functioning of the office and facilitate employees with office resources.

With the help of these skills, office administrators can be good at meeting and anticipating supervisor or employee needs. They can also make any visitors feel welcomed by providing a friendly presence and keeping a well-maintained office.

This office skills course covers a wide variety of topics that will help delegates to perform effectively as an office worker, manager or supervisor. This course has been developed to assist delegates to gain essential skills for working in an office. Also, it is flexible courseware that is designed to assist them in gaining work-ready office skills.

This 1-day course aims at those who are new to work in an office. The training is extremely thorough and should generate rapid improvement in productivity for everyone. This Office Skills Masterclass basically focuses on the following areas:

• Basic computer literacy skills
• Organisational skills
• Strategic planning and scheduling skills
• Time-management skills
• Verbal and written communication skills
• Critical thinking skills
• Quick-learning skills
• Detail-oriented
• Developing effective communication skills

• Delegate pack consisting of course notes and exercises
• Manual
• Experienced Instructor