ILM Level 5 - Australia

ILM Level 5 Diploma in Leadership and Management Course Outline

Total CV: 45

Unit 1: Becoming an Effective Leader 8607-522

CV: 5

Module 1: Becoming an Effective Leader

• Leadership and Management
• Key Responsibilities of the Leadership Role
• Empowerment
• Trust
• Strategic Leadership: Setting Direction
• Communicating Organisational Strategy
• Emotional Intelligence
• Emotional Intelligence and Leadership
• Mentoring
• Influence and Persuasion
• Negotiating
• Personal Development as a Leader

Unit 2: Assessing Your Own Leadership Capability and Performance 8607-520

CV: 6

Module 2: Assessing Your Own Leadership Capability and Performance

• Differentiating Between Leadership and Management
• Leadership    
• Leadership Theories    
• Applying Leadership Theories
• Leadership Style and Culture
• Delegation and Empowerment     
• Leadership Style and Culture      
• Analysing Culture
• Applying Theories and Models of Motivation to Your Leadership
• Drivers of Motivation
• Leadership and Motivation
• Delegating for Motivation and Performance
• Role Design for Motivation
• Motivating for Star Performance
• Individual Motivations: Psychological Contract
• Medal and Mission
• Motivating with Appraisals 
• Organisational Vision, Mission Statements, and Objectives
• Organisational Goals and Objectives – Strategic Plans
• Managerial Behaviours and Attitudes 
• Communicating Organisational Values and Goals
• Communicating Your Goals  
• Creating Effective and Motivating Working Relationships
• Trust  
• Gaining Commitment 

Unit 3: Developing Your Leadership Styles 8607-406

CV: 4

Module 3: Developing Your Leadership Styles

• Importance of Performance and Engagement in an Organisation
• Review Own Leadership Styles by Using a Diagnostic
• Assess the Effectiveness of Leadership Styles
• Self-Assessment for Leadership Skills
• Impact of Changes in the Situation on the Effectiveness of the Adopted Style
• Factors that Impact Leadership Effectiveness
• Assess Leadership Behaviour in Terms of these Factors
• Action Plan for Developing Own Leadership Style and Effectiveness
• Benefits of Implementing the Action Plan
• How You will Monitor and Evaluate the Action Plan?

Unit 4: Developing and Leading Teams to Achieve Organisational Goals and Objectives 8607-519

CV: 4

Module 4: Developing and Leading Teams to Achieve Organisational Goals and Objectives

• Organisations
• Teams
• Team Development
• Techniques for Evaluating Team Performance
• Performance Management and Learning from Experience

Unit 5: Motivating People in the Workplace 8607-415

CV: 2

Module 5: Motivating People in the Workplace

• Theories of Motivation Relevant to Your Workplace
• Factors that May Affect Performance and Motivation in the Workplace
• Select a Theory of Motivation and Apply this to Your Workplace
• Impact of Applying the Theory of Motivation on Performance

Unit 6: Leading Innovation and Change 8607-504

CV: 5

Module 6: Leading Innovation and Change

• Change
• Innovation and Creativity
• Benefits of Innovation and Change
• Creating an Environment that Encourages Innovation
• Identifying, Evaluating Options, and Justifying Improvements
• Managing Change
• Planning Change
• Communicating Change
• Taking People with You-Leading Change

Unit 7: Managing Resources 8607-512

CV: 4

Module 7: Managing Resources

• Introduction
• Equipment – Acquisition and Operation
• Operating Costs
• Lean Manufacturing for Efficient Use of Resources
• Material Requirements Planning (MRP)
• Capacity Planning
• Routine Scheduled Maintenance
• Ensuring the Security of Equipment
• Using Equipment Safely
• Procurement and Purchasing
• Supply Chain Management
• Why do Organisations Carry Stock?
• Materials – Storage and Handling
• Management of Queues
• 4 E’s – Economy, Efficiency, Effectiveness, and Energy
• Energy Management
• Planning Resource Improvement Projects

Unit 8: Managing Stress and Conflict in the Organisation 8607-506

CV: 3

Module 8: Managing Stress and Conflict in the Organisation

• What is Stress?
• Minimising Stress Level
• Susceptibility to Stress
• Management of Stress Levels at Work
• Stress Audit and Review
• Impact of Stress on the Body 
• Symptoms of Stress
• Managing Yourself and Others to Reduce Stress
• Work Life Balance 
• Time Management
• Delegation and Its Benefits  
• Objective Setting
• Techniques for Stress Release   
• Counselling    
• Managing Conflict     
• Active Listening     
• Types of Managerial Actions that Cause Workplace Conflicts
• Employment Policies and Stress      
• Discipline and Grievance Procedures       
• Disciplinary Interview        
• Bullying and Harassment       
• Records Relating to Grievance or Disciplinary Matters

Unit 9: Managing Meetings 8607-412

CV: 3

Module 9: Managing Meetings

• Types of Meetings
• Importance of Meeting at Workplace
• Purpose of a Meeting
• Resources Required to Support and Manage the Meetings
• Who is to be Invited to the Meeting?
• Information Provided to Meeting Attendees in Advance
• Areas of Weakness in Own Performance When Managing Meetings
• Lead a Meeting to Gain Feedback
• Personal Development Plan to Improve Performance When Managing Meetings
• Manage Personal Actions from the Meeting to Deadlines
• Impact of Agreed Actions at the Meeting on the Organisation

Unit 10: Delegating Authority in the Workplace 8607-404

CV: 3

Module 10: Delegating Authority in the Workplace

• Delegation
• Evaluate the Benefits of Effective Delegation
• How Delegation can be Used to Empower Others?
• Delegation Process
• Monitor Work that You have Delegated
• How to Delegate the Task, Based on the Outcomes from Delegated Task and Feedback?
• How You can Improve Your Own Ability to Delegate and Empower Others?

Unit 11: Solving Problems by Making Effective Decisions in the Workplace 8607-416

CV: 3

Module 11: Solving Problems by Making Effective Decisions in the Workplace

• Identify the Problem
• Generate Potential Solutions
• Make a Decision
• Implement the Solution

Unit 12: Developing a Culture to Support Innovation and Improvement 8607-427

CV: 3

Module 12: Developing a Culture to Support Innovation and Improvement

• Importance of Innovation and Improvement
• Developing a Culture to Support Innovation and Improvement
• Importance of Assessing Organisational Culture for Innovation and Improvement
• Developing Strategies and Initiatives for Innovation and Improvement
• Empowering Employees for Risk-Taking and Experimentation
• Measuring and Celebrating Success for Reinforcing

ILM Level 5 Certificate in Effective Coaching and Mentoring Course Outline

Three Mandatory Units (13 credits):

• Understanding the Skills, Principles and Practice of Effective Management Coaching and Mentoring.
• Undertaking Management Coaching or Mentoring in the Workplace.
• Reviewing Own Ability as a Management Coach or Mentor.

Benefits for individuals

• Get a critical understanding of the role and responsibilities of the workplace coach and mentor.
• Deepen your understanding of how coaching and mentoring can impact an organisation.
• Be able to assess your own skills, behaviours and knowledge as a coach and mentor.
• Provide evidence of your own development as a coach and mentor through the qualification.
• Plan your further development.
• Plan, deliver and review coaching and mentoring in your organisation.

Benefits for employers

• Ensure the managers you develop as coaches or mentors are properly equipped with the skills, knowledge, and ethical understanding they need.
• Develop a coaching and mentoring culture in your organisation, so that managers can provide effective support for the development of others and improve their performance.

ILM Level 5 Diploma in Effective Coaching and Mentoring Course Outline