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Course Information

BCS Foundation Certificate in Organisational Behaviour Course Outline

Module 1: Organisational Principles

  • Explain Delivering Value
    • Competitive Advantage – Porter’s Five Forces
    • Value Proposition
    • Value Stream Analysis (Not LEAN)
  • Explain Organisation Structuring
    • Elements of Organisation Structure
    • The Six Structure Levels
    • The Leavitt Diamond
  • Explain Budgets and Departmentalised Businesses
    • The Purpose of Budgets
    • Reasons for Departmentalisation
    • Cost Centres and Profit Centres
  • Describe Types of Jobs
    • Work Specialisation
    • Flat and Tall Hierarchies
    • Span of Control
  • Describe Line Management, Staff and Functional Relationships
  • Explain Formalisation of Rules and Procedures
  • Explain Centralisation Vs Decentralisation
    • Advantages
    • Disadvantages

Module 2. Operating Models

  • Explain Organisation Structures and Their Characteristics
    • Functional
    • Divisional – Product or Service/ Geography/ Customer
    • Matrix
    • Team-Based – Cross Functional/ Project
  • Recognise Organisational Boundaries
    • Boundaryless Organisations
    • Outsourcing
    • Offshoring
    • Hollow Organisation Structures
    • Modular Organisation Structures
    • Virtual Organisations
    • Collaborations and Strategic Alliances
    • Agile Organisations

Module 3: Organisational Motivation, Behaviour and Culture

  • Explain Organisational Motivation (Object Management Group (OMG) Business Motivation Model)
  • Describe The Organisational Behaviour Field Map.
  • Explain Organisational Effectiveness and The Balanced Scorecard.
  • Describe Understanding and Analysing Culture
    • Organisational Cultural Types
      • Deal and Kennedy Model of Corporate Culture
      • Handy’s Model of Organisational Culture
    • Strong, Weak and Appropriate Cultures
      • Groysberg’s Internal and External Company Factors
    • National Cultures
      • Brooks Factors Affecting National Culture
      • Hofstede Five Dimensions of National Culture
    • The Cultural Web

Module 4: Group Formation

  • Explain Groups and Group Dynamics
  • Describe Formal and Informal Groups
    • Groups and Group Tasks
    • Characteristics of Formal Groups
    • Homan’s Theory of Group Formation
    • Tuckman and Jensen’s Theory of Group Development
    • Characteristics of Informal Groups
    • Social Networks of Informal Groups

Module 5. Principles of Financial Reporting

  • Describe Statement of Financial Position (Balance Sheet)
    • Purpose and Structure
    • The Nature, Purpose and Types of Capital
    • Current and Non-Current Liabilities
    • Current and Non-Current Assets
  • Explain Income and Expenditure (Income Statement, Profit and Loss Account)
    • The Importance of Operating Profit
    • Revenue (Turnover)
    • Cost of Sales
    • Administrative Expenses
    • Profit After Tax
  • Describe Cash Flow
    • Cash Flow Forecasting
    • Use of Cash Flow in Decision Making
    • Cash Flow and Profit
  • Explain Costing and Pricing
    • Fixed and Variable Costs
    • Direct and Indirect Costs
    • Break Even and Contribution Analysis

Module 6. Project Finance

  • Describe The Rationale for a Payback Calculation and the Techniques Used for Evaluating a Financial Case
  • Costs and Benefits
    • Tangible and Intangible
    • Benefits Classification
      • Financial
      • Quantifiable
      • Measurable
      • Observable
    • Payback
      • Rationale for a Payback Calculation
      • Payback and Risk
      • Limitations of Payback
    • Discounted Cash Flow /Net Present Value
      • Rationale for A Discounted Cash Flow/Net Present Value Calculation
      • The NPV Decision Rule
    • Internal Rate of Return (IRR)
      • Rationale for IRR
      • How IRR Is Used
      • The IRR Decision Rule  

The certificate will also enable candidates to learn the main principles of finance at business as well as project level. They will also gain an understanding of business finance and organisational behaviour, including:

  • Three techniques to evaluate a financial case.
  • An appreciation of costing and pricing, forecasting, and budgeting.
  • An understanding of organisational models and structures.
  • How to interpret financial accounts and explain specific business performance ratios.
  • How to analyse the business domain and portfolio value.
  • Organisational Principles including delivering value, structure, budgets, jobs, management, and rules.
  • Organisational motivation, behaviour, and culture.
  • Group formation, dynamics, and networks.
  • Project finance including costs and benefits, payback, discounted cash flow and internal rate of return.

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In this training, there are no formal prerequisites.


The Foundation Certificate is for people who wish to gain an understanding of the complex factors which designs the working ways of an organisation. It is ideal for Business Analysts, Subject Matter Experts, Project Managers, Business Managers, and Product Owners, and so many more.

BCS Foundation Certificate in Organisational Behaviour​ Course Overview

The BCS Foundation Certificate in Organisational Behaviour provides an entry level qualification to the delegates so that they can gain an understanding of the complex factors which designs the way of working of the organisations. It comprises of the organisational design and operating models, group, and individual performance, as well as culture and behaviour principles.

This Organisational Behaviour (OB) can be defined as the study of human behaviour in organisational settings, the human behaviour and the organisational interface, and the organisation itself. Organisational Behaviour researchers study the individuals’ behaviour in their organisational roles. One of the main objectives of organisational behaviour is to rejuvenate organisational theory and develop a better organisational life concept.


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What's included in this Business Analysis Training Course?

The following is included with this training course:

  • The BCS Foundation Certificate in Organisational Behaviour Examination.
  • The Knowledge Academy' Organisational Behaviour Courseware.
  • Free BCS Membership for 1 year after taking your BCS Professional Exam, where applicable.
  • BCS Completion Certificate.
  • Experienced Instructor.
  • Refreshments.

Professional Membership Included

Candidates that successfully pass their first exam receive complementary  Professional Membership (usually priced at £152) for 1 year which provides a host of benefits such as:

  • Professional recognition - Tools to gain recognition within the industry include post nominal letters MBCS, and a defined path to Chartered status via Professional membership.
  • Career development - To plan and track progression, members use our Personal Development Plan (PDP), the CPD portal and gain full access to Browse SFIAplus, the online tool that allows them to explore the industry framework for IT skills, training and development.
  • Networking - Top people, great ideas and the latest thinking locally, nationally and online - our global networking opportunities are unrivalled and include branches, specialist groups and the Member Network.
  • Knowledge and best practice - From the latest industry news to our massive online library, the Institute’s information services keep members up to date with best practice, and at the cutting edge of IT.
  • Exclusive discounts and offers - Adding even more value to membership, our discounts and free services enable members to enjoy savings both at work and at home.

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Official BCS Foundation Certificate in Organisational Behaviour Exam Information

  • Type: 40 Multiple Choice questions
  • Duration: 60 minutes
  • Supervised: Yes
  • Open Book:  No
  • Pass Mark: 26/40 (65%)
  • Calculators: Simple non-programmable calculators can be used in exam.

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

BCS Foundation Certificate in Organisational Behaviour FAQs


Please arrive at the venue at 8:45am.
In this training, there are no formal prerequisites.
The Foundation Certificate is for people who wish to gain an understanding of the complex factors which designs the working ways of an organisation. It is ideal for Business Analysts, Subject Matter Experts, Project Managers, Business Managers, and Product Owners, and so many more.
We can provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 2 days.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for BCS Foundation Certificate in Organisational Behaviour certification in Australia starts from AUD2695
The Knowledge Academy is the Leading global training provider in the world for BCS Foundation Certificate in Organisational Behaviour.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

Our Business Analysis training is accredited by BCS


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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BCS International Diploma in Business Analysis (Full Certification)

Save upto 49%
4 courses
Included courses:

BCS Certificate in Business Analysis PracticeAUD2695

BCS Certificate in Requirements EngineeringAUD2695

BCS Certificate in Modelling Business ProcessesAUD2695

BCS Foundation Certificate in Organisational BehaviourAUD2695

Total without package:  AUD10780

Package price:  AUD5495 (Save AUD5285)

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