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This course covers the following topics:
Module 1: Introduction to Facilitation
Module 2: Facilitation Roles and Responsibilities
Module 3: Process and Content Facilitation
Module 4: Core Practices and Skills Required
Module 5: Handling Conflict
There are no formal prerequisites to attend this Facilitation Skills training course.
This Facilitation Skills course is suitable for anyone who wants to work individually, lead a project team, or manage a department effectively.
Facilitation is a technique mostly practiced by trainers to assist learners retain, gain, and implement knowledge and skills in an organisation. Facilitation skills allow individuals and group of people to work together to improve an organisation's productivity. It helps individuals to help other people over various processes for achieving business objectives that improve an individual's participation and talent. Nowadays, Facilitation skills are beneficial for many businesses because they improve productivity, resolve conflicts, and enhance teamwork efficiently. A facilitator offers the structure and process that enables groups to function effectively to make high-quality decisions. By holding the required knowledge and skills of facilitation, individuals can get a wide-range of job opportunities to work as a successful facilitator in an organisation.
This 1-day Facilitation Skills training course provides delegates with a comprehensive knowledge of why facilitation skills are essential to individuals and organisations and how it helps individuals to achieve a practical understanding of the facilitation process. During this interactive training, delegates will understand various concepts such as benefits of Facilitation Skills, audience participation, importance of facilitation, process of handling conflict positively, and many more. The Knowledge Academy's expert trainers will conduct this training and provide you with the required knowledge of how to play a facilitator's role in an organisation effectively.
Delegates will learn the following topics:
After attending this Facilitation Skills training course, delegates will be able to effectively work as a facilitator in their desired organisations effectively. They will also be able to lead others how to solve the problems and achieve objectives without offering solutions.
If individuals in a team, leading a project team, heading up a working group or managing a department are recommended to attend our other courses as well, which comes under the Industry Training topic.
This Smart Phone Repair training course will provide an overview of the following:
This course is designed for any individual who would like to learn the fundamentals of Smart Phone Repair. This course can be used as an entry point into a career in Smart Phone Repair.
There are no prerequisites for enrolling on this Smart Phone Repair Course.
This Smart Phone Repair training consists of a 1 day, instructor-led course that aims to provide candidates with an overview of the full process of repairing a Smart Phone, from start to finish. This course will focus on physical and liquid damage, and how these damages can be repaired.
This course comes under the topic of Industry Training, which provides delegates with the opportunity to obtain specific training. This course can therefore act as an entry point into a desired career in Smart Phone Repair.
This Basic Barista Course will cover the following modules:
This course has been specifically designed for anyone who would like to become a Barista and would like to gain the fundamental skills to fulfil this role
There are no prerequisites for taking this course.
This 1 day Basic Barista Course aims to provide delegates with the fundamental skills and knowledge needed to become a competent Barista. The course has also been designed for those who would like to learn how to make good coffee for personal use.
Basic Barista Training focuses on specific techniques that candidates can use to develop their coffee making skills.
This course is part of the Industry Training topic, which provides a number of specific courses for particular job roles. The Knowledge Academy also offers courses such as Smart Phone Repair, Floristry Introduction, and Facilitation Skills.
This Floristry Introduction course will cover the following topics:
This Floristry Introduction training is designed for any individual who would like to learn the fundamentals of Floristry and transform their interest into a skill.
There are no prerequisites for enrolling on this Floristry Introduction training course, therefore anybody can attend.
This Floristry Introduction training consists of a 1 day, the trainer-led course that will provide the delegates with all the fundamental skills and knowledge to undertake basic Floristry. This course will focus on educating delegates on the key concepts, types of design and flowers, techniques, and the tools needed for Floristry.
This Floristry Introduction training course comes under the topic of Industry Training, which encompasses a range of courses, including Facilitation Skills Training and Basic Barista Course. These training courses enable delegates to obtain specific skills that will aid their existing role, or act as an entry point into the desired role.
Introduction to Production Management
Cross-Functional Role of Product Managers
Strategies for Creating an All-Star Product Team
Product Marketing Planning Process
Customer Value Management
Product Planning Annually
Evaluating the Product Portfolio
Strategic Product Planning
New Products: Proposal, Development, and Launch
Financial Side of Product Management
Pricing Products and Services
Product Manager as Marketing Manager
There are no prerequisites for this course.
Anyone who wishes to pursue a career in product management or improve their existing skills can attend this course.
Product management is the process of managing a product and its lifecycle, from its beginning as an idea to its physical launch or marketing. The business objectives of product management are to make the product valuable for the targeted customer while producing measurable benefits for the business making it.
This Product Management Training course will help you to learn core skills and strategies that form the entire product management process. Delegates will gain in-depth knowledge of all critical areas of product management such as insight creation, product strategy, product planning and marketing.
Introduction to Facilities Management (FM)
Responsibilities of the Facilities Manager
Multi-Unit Residential FM Services
Basics of Sustainability
Overview of Energy Management
Safety, Health and Fire Law
Law on Staff and Contract Workers
Basics of Health and Amenities
Emergency Management and Security Audits
Managing Business Effectively
Introduction to Contract Management
Monitoring and Reporting
Key Principles of Continual Improvement
There are no formal prerequisites for this course.
Anyone who wishes to gain knowledge of facilities management or wishes to reinforce their existing knowledge can attend this course.
Facilities Management (FM) is the discipline of managing an organisation’s buildings and equipment so that operations run smoothly. FM is a profession that includes multiple disciplines to ensure safety, functionality, comfort, and efficiency of the built environment by integrating place, process, people, and technology.
This Facilities Management Training course is designed to provide knowledge regarding the essential area of facilities management. Delegates will understand the scope of a facilities management role and its responsibilities.
Delegates will also gain knowledge regarding environmental responsibility and sustainability and will learn how these can be applied to the business. Other topics included the basics of health and amenities and the principles of continual improvement.
Getting Started with Reliability Engineering
Reliability Analysis During the Design Phase
Qualification Tests for Components and Assemblies
Introduction to Maintainability Analysis
Reliability and Availability of Repairable Systems
Statistical Quality Control and Reliability Tests
Quality and Reliability Assurance – During the Production Phase
There are no prerequisites to attend this course.
Anyone interested in gaining knowledge and want to contribute to the reliability performance can attend this course. This course is ideal for:
Reliability engineering is an engineering discipline to apply scientific know-how to a product, component, or process. This is done to ensure that it performs without failing and performs for the required period in specified conditions. Reliability engineering focuses on failure costs due to system downtime comprising spare parts cost, equipment repair, overhaul, and warranty. This Reliability Engineering Training is intentionally structured to equip delegates with a knowledge of reliability engineering and its applications.
The Knowledge Academy’s Reliability Engineering Training will introduce delegates to the essential concepts of reliability engineering. The purpose of each module is to provide knowledge about reliability engineering to delegates. Delegates will learn about the basic tasks and rules for quality and reliability assurance of complex equipment and systems. They will get an understanding of failure modes, mechanisms, and analysis of the electronic component.
During this 1-day course, delegates will gain knowledge of design guidelines for reliability, maintainability, and software quality. They will learn about statistical reliability test and statistical maintainability test. In addition, delegates will also become familiarised with statistical analysis of general reliability data. Post completion of this training, delegates will learn how to test and screen electronic components and strategies.
Social Implications and Impacts
Governance and Management
Architecture and Modeling
Commissioning and Operations
There are no formal prerequisites to attend this course.
Anyone interested in learning about the fundamentals of SCADA can attend this course.
SCADA (Supervisory Control and Data Acquisition) refers to a system of hardware and software elements allowing industrial organisations to monitor, gather, and process real-time data. SCADA can control industrial processes locally or at remote locations. It interacts directly with devices like valves, motors, sensors, etc. SCADA Training is designed to provide expert knowledge in areas of IT, engineering, security, and risk management.
In this SCADA Training, delegates will acquire knowledge of various sociological and cultural aspects. Delegates will become familiarised with the concepts of threat vectors and risk management. In addition, they will learn about different methods to restore and mitigate issues comprising a cyber-incident.
During this training course, delegates will get a comprehensive understanding of forensics management. Furthermore, they will become familiarised with patching and change management, physical security management, and data management. Post completion of this training, delegates will learn how objectives such as integrity of operations, access rights, and data and reporting must be both valid and consistent.
Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on 646-687-6780 or Inquire.
Course was run very smoothly, Richard our trainer was extremely knowledgeable and delivered the course in a succinct fashion with a twist of humour thrown in.
The course was great and the so was the trainer - brilliantly delivered and I would certainly recommend this course to my colleagues. Thanks to Richard for a great course and delivering it a tough environment virtually.
Richard was very knowledgeable and explained well
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We are accredited by PeopleCert on behalf of AXELOS
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell