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Course Information

Facilitation Skills Training Course Outline

This course covers the following topics:

Module 1: Introduction to Facilitation

  • Introduction
  • Principles of Facilitation
  • Benefits of Facilitation Skills
  • Importance of Facilitation
  • Why Have a Meeting/Workshops?
  • Disadvantages of Meeting/Workshops

Module 2: Facilitation Roles and Responsibilities

  • Define Participants
  • Recorder(scribe) and Timekeeper
  • Workshop Owner
  • Role of Facilitators
  • Three Main Stages in Any Workshop
  • Before the Workshop
  • During the Workshop
  • Examples of Ground Rules
  • After the Workshop
  • Facilitators Toolkit
  • Target Audience
  • Audience Participation
  • Space

Module 3: Process and Content Facilitation

  • Introduction to Process and Content Facilitation

Module 4: Core Practices and Skills Required

  • Facilitation Skills
  • Conversation

Module 5: Handling Conflict

  • How to Manage Conflict
  • Process of Handling Conflict Positively
  • Defining your Communication Challenges
  • Understanding Team Dynamics

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There are no formal prerequisites to attend this Facilitation Skills training course. 


This Facilitation Skills course is suitable for anyone who wants to work individually, lead a project team, or manage a department effectively. 

Facilitation Skills Training Course Overview

Facilitation is a technique mostly practiced by trainers to assist learners retain, gain, and implement knowledge and skills in an organisation. Facilitation skills allow individuals and group of people to work together to improve an organisation's productivity. It helps individuals to help other people over various processes for achieving business objectives that improve an individual's participation and talent. Nowadays, Facilitation skills are beneficial for many businesses because they improve productivity, resolve conflicts, and enhance teamwork efficiently. A facilitator offers the structure and process that enables groups to function effectively to make high-quality decisions. By holding the required knowledge and skills of facilitation, individuals can get a wide-range of job opportunities to work as a successful facilitator in an organisation. 

This 1-day Facilitation Skills training course provides delegates with a comprehensive knowledge of why facilitation skills are essential to individuals and organisations and how it helps individuals to achieve a practical understanding of the facilitation process. During this interactive training, delegates will understand various concepts such as benefits of Facilitation Skills, audience participation, importance of facilitation, process of handling conflict positively, and many more. The Knowledge Academy's expert trainers will conduct this training and provide you with the required knowledge of how to play a facilitator's role in an organisation effectively. 

Delegates will learn the following topics: 

  • Principles of Facilitation
  • Benefits of Facilitation Skills
  • How to manage conflict
  • Target audience
  • Understanding team dynamics
  • Core practices and skills required

After attending this Facilitation Skills training course, delegates will be able to effectively work as a facilitator in their desired organisations effectively. They will also be able to lead others how to solve the problems and achieve objectives without offering solutions. 

If individuals in a team, leading a project team, heading up a working group or managing a department are recommended to attend our other courses as well, which comes under the Industry Training topic.

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What's included in this Facilitation Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

What our customers are saying

Facilitation Skills Training FAQs


The abilities to offer different opportunities, and resources to a group of individuals for their progress, are known as facilitation skills.
The benefits of facilitation are increasing meeting outcomes, improving meeting efficiency, allowing leaders to participate in the group work, and driving the group to accountability.
A good facilitator keeps the group focused on a task or process, listens more than he talks, energises a group or slows it down, and encourages everyone to participate.
In this Facilitation Skills training course, you will learn about various concepts related to facilitation such as principles and benefits of facilitation, role and responsibilities of a facilitator, importance of facilitation, process of handling conflict positively, and many more.
The communication skills that are required to become a good facilitator include active listening, focusing and pacing, recognising progress, and observing.
The price for Facilitation Skills Training certification in the United States starts from $995
The Knowledge Academy is the Leading global training provider in the world for Facilitation Skills Training.
Please see our Industry Training courses available in the United States

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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