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One of our training experts will be in touch shortly to go over your training requirements.

Course Information

Building Business Relationships Course Outline

This Building Business Relationships course will cover the following modules:

Module 1: What is Building Business Relationships?

  • What defines a good relationship?

  • What do clients want?   

Module 2: Behaviours Cycle

  • Emotional Intelligence in the workplace

Module 3: Meeting Relationship Expectations

  • What are the expectations?
  • How to meet client expectations

Module 4: Stakeholder Management

  • How to engage with Stakeholders
  • Understanding what Stakeholders want
  • How to meet Stakeholder expectations

Module 5: Communication Vehicles

  • Importance of communication
  • Effective comunnications methods

Module 6: Influencing Relationships with Integrity

  • Why is integrity so important?
  • How to build a relationship based on integrity

Module 7: NLP and Body Language

  • What is NLP?
  • Why is body language so important to effective communciation?
  • The correct body language for building an effective relationship

Module 8: Self-assessment of Personal Style 

  • Continual self assessment

Module 9: Working with differing points of view

  • Understanding that different people have different view
  • How to overcome this factor to create a good business relationship

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Who should attend this Personal Development Training Course?

This course is designed for any individual who works in a Business environment and is responsible for building positive relationships between their organisation and clients, as well as relationships within the organisation.


There are no prerequisites for enrolling on this Building Business Relationships training course, therefore anybody can attend.

Building Business Relationships Course Overview

This 1-day Building Business Relationships training course aims to provide delegates with the skills to build positive and effective relationships that will promote productivity and profitability. This course will focus on the behaviours, body language, and useful communication skills, and how these factors can help the individual to create effective business relationships.

The building of positive and effective business relationships is extremely important for the success of an organisation as it enables employees to communicate effectively both with clients and other staff members. This will improve the productivity of the company and increase the likelihood of clients giving the organisation their business.

This course comes under the topic of Personal Development Training. This topic encompasses a number of courses that allow delegates to improve their personal skills and increase their ability to work effectively. Some of these courses include Time Management Training, Exceptional Customer Service Training, and Stress Management Training.

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What’s Included in this Personal Development Training Course?

Delegates will be supplied with the following for this one-day Building Business Relationships course:

  • The Knowledge Academy Building Business Relationships Course Manual
  • Experienced Instructor
  • Certificate of Completion
  • Refreshments


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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

What our customers are saying

Building Business Relationships FAQs


The Knowledge Academy offer training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.
There are no prerequisites for enrolling on this Building Business Relationships course.
Successful business is built on successful relationships. It helps your business to grow strong, acquire new customers, retain current customers, and manage your reputation. These are the three most essential types of relations: Customers, Employees, Members of your community which help to grow your business relationship effectively.
Following are some ways to build a relationship with clients: Exceed Expectations of your Customers, Maintain a Positive Attitude, Ask for Feedback, Be a Good Listener
In this course, you will learn essential components of building relations helping you to reduce marketing effort, get a successful outcome, create network opportunities, effective communication, and build strong business relationships.
The price for Building Business Relationships certification in the United States starts from $995
The Knowledge Academy is the Leading global training provider for Building Business Relationships.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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NLP Expert Package

Save upto 40%
3 courses
Included courses:

Building Business Relationships$995

Dealing with Difficult People$995

Master Diploma in NLP$2295

Total without package:  $4285

Package price:  $2595 (Save $1690)

Purchase now