Who should attend this ITIL® Practitioner Training Course?
The course is intended for those looking for a practical understanding of the ITIL® methodology, including its main concepts and how to adopt and adapt them where needed.
ITIL® Practitioner Prerequisites
You must hold the ITIL® Foundation certificate to attend this course and be able to take the ITIL® Practitioner exam.
ITIL® Practitioner Training Course Overview
ITIL® Practitioner follows on from ITIL® Foundation to provide a practical guide to adopting and adapting ITIL® training for use in business. The training course lasts for 2 days and includes the ITIL® Practitioner exam.
Our comprehensive course uses instructor-led training and practical exercises to familiarise you with the Continual Service Improvement (CSI) approach, the nine guiding principles, and the three key areas most important to a successful ITIL® implementation. Suitable for anyone holding the ITIL® Foundation certificate, ITIL® Practitioner allows candidates to take their ITIL® knowledge and transform it into practice.
This practical level of understanding makes ITIL® Practitioner particularly suitable for introducing ITIL® into the workplace.
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