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Classroom Training

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At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-house Training

Our In-house training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

IIn-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support

Microsoft Skype Training

Skype is an application that enables individuals to video chat or message other individuals via the internet. Individuals can also use the application to send digital documents, for example images and videos, to other users.

Microsoft Skype Training Information

Skype was founded in 2003 as a stand-alone application. In 2011 Microsoft acquired Skype and positioned it amongst the existing Microsoft applications. Skype can now be bought as a Microsoft stand-alone product or as part of the Office 365 subscription plan, alongside Word, Excel, and PowerPoint, to name a few.


Skype offers users a range of features of communication. These include video chat, voice call, text chat, and sending digital documents. Therefore, Skype offers users the opportunity to communicate with individual within their organisation and outside of it, as well as with individuals in any location around the world, within a more formal setting.

Skype is an application that enables individuals to video chat or message other individuals via the internet. Individuals can also use the application to send digital documents, for example images and videos, to other users.
Yes, The Knowledge Academy are a Microsoft Silver Partner, therefore all of the Microsoft Skype training courses are accredited.
Yes, exams are included in our Microsoft Skype training.
The Knowledge Academy offers training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.

Core Solutions of Skype for Business 2015

This Core Solutions of Microsoft Skype for Business 2015 5 day, classroom-based course aims to provide candidates with engaging training that will educate delegates on how to plan, deploy, configure, and administer Skype within their organisation. In addition, candidates will obtain an understanding of the Skype infrastructure and the features that it supports including; instant messaging, conferencing, persistent chat, archiving, and monitoring.


Throughout the course, there will be an emphasis on on-premises deployment of business Skype. The migration from a Lync Server will also be reviewed for those who would like to implement Skype within their organisation.

The individual benefits of completing Microsoft Skype training include:

  • Allow greater communication with other individuals in the company

  • Can be used for either personal or business use

  • Can share to digital documents to aid explanation of ideas

  • Available within an Office 365 application

The business benefits of completing Microsoft Skype training include:

  • Communicate via the internet, reducing travel costs

  • Enable communication with individuals in a formal setting from around the world who are not available to meet in person

  • Can be purchased as part of the Office 365 subscription plan, which includes a range of other applications including; Word, Excel, and PowerPoint

  • Digital documents can be used to emphasise ideas through the application

Reasons to choose
Microsoft Skype Training

  • Available for both business and personal use

  • Increase communication within an organisation

  • Alternative method of communicating, to email, over the internet

  • Available within an Office 365 subscription

  • Can share digital documents, including videos, text, images

Why choose
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Best Price in the Industry

You won’t find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

The Knowledge Academy is a Microsoft Silver Partner and therefore is fully accredited.

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Various Delivery Methods

Flexible delivery methods are available depending on your learning style.

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Resources Included

Resources are included for a comprehensive learning experience.

Dates & Prices

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How will you be funding your training?

Self funding

Company funding

Not sure

Key points about this course

Duration: 5 days*

Exam: Deploying Enterprise Voice with Skype for Business 2015

Accredited: Yes

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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