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Microsoft 365 Training courses

accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

MS-900: Microsoft 365 Fundamentals

Microsoft 365 Fundamentals Course Outline | MS-900

During this course you will learn the following Modules; 

Module 1: Understanding Cloud Fundamentals

  • Cloud Computing Overview
  • Microsoft Cloud Services
  • Migration to cloud services

Module 2: Microsoft 365 Fundamentals

  • Microsoft 365 core services
  • Microsoft on-premise services vs. Microsoft 365 cloud services
  • Enterprise Mobility in Microsoft 365
  • Collaboration in Microsoft 365

Module 3: Security, Compliance, Privacy and Trust in Microsoft 365

  • Organization security overview
  • Identity basics
  • Devices and data protection
  • Compliance in Microsoft 365

Module 4: Subscriptions and support in Microsoft 365

  • Microsoft 365 Subscriptions, licenses, and billing
  • Support in Microsoft 365

 

The Knowledge Academy is a Microsoft Gold Partner

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Who should attend this Microsoft 365 Training Course?

This course is designed for IT Professionals who aspire to deploy and manage cloud services in their organization, or who are simply looking to acquire foundational knowledge on cloud fundamentals. This includes the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model specifically, with a general focus on Microsoft 365 cloud service offerings.

Prerequisites

You should have the following background before attending:

  • General IT knowledge or any general experience working in an IT environment 
  • General (sales level) experience on corresponding Microsoft on-premises products, such as Exchange Server, SharePoint, Office Professional, AD RMS and others 
  • Experience addressing business/legal/security requirements for IT 

Microsoft 365 Fundamentals Course Overview | MS-900

This course provides foundational knowledge on the considerations and benefits of adopting cloud services and the Software as a Service (SaaS) cloud model, with a specific focus on Microsoft 365 cloud service offerings. You will begin by learning about cloud fundamentals, including an overview of cloud computing and specifically Microsoft cloud services. You will be introduced to Microsoft Azure, and you will examine the differences between Microsoft 365 and Office 365.

You will then perform an in-depth review of Microsoft 365, including a comparison of Microsoft on-premises services versus Microsoft 365 cloud services, a review of enterprise mobility in Microsoft 365, and an analysis of how Microsoft 365 services provide collaboration. The course then analyzes how security, compliance, privacy, and trust are handled in Microsoft 365, and it concludes with a review of Microsoft 365 subscriptions, licenses, billing, and support.

 

The Knowledge Academy is a Microsoft Gold Partner

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What's included in this Microsoft 365 Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Microsoft 365 Fundamentals Exam MS-900 Information

The Microsoft 365 Fundamentals MS-900 exam covers the following topic areas:

  • Understand cloud concepts (15-20%)
  • Understand core Microsoft 365 services and concepts (30-35%)
  • Understand security, compliance, privacy, and trust in Microsoft 365 (25-30%)
  • Understand Microsoft 365 pricing and support (25-30%)

Please Note: The exam is not included in the cost of this training course.

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accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

Microsoft 365 Identity and Services (MS100) Course Outline

Part 1 - Office 365 Management

Module 1: Moving Organisation to Office 365

Lessons

  • Exchange Online
  • SharePoint Online
  • Teams
  • Additional Resources

Module 2: Configuring your Microsoft 365 Tenant

Lessons

  • Planning your Network with Office 365
  • Planning your Service Setup
  • Planning your Hybrid Environment
  • Planning your Migration to Office 365

Module 3: Configuring Office 365

Lessons

  • Office 365 Client Overview
  • Configuring Office Client Connectivity to Office 365
  • Practice Labs

Module 4: Managing Office 365 ProPlus Deployments

Lessons

  • Managing User-Driven Client Installations
  • Managing Centralised Office 365 ProPlus Deployments
  • Configuring Office Telemetry
  • Configuring Microsoft Analytics
  • Practice Labs

 

Part 2 - Microsoft 365 Tenant and Service Management

Module 1: Designing your Microsoft 365 Tenant

Lessons

  • Planning a Microsoft 365 On-Premises Infrastructure
  • Planning Identity and Authentication Solution
  • Practice Labs

Module 2: Configuring your Microsoft 365 Tenant

Lessons

  • Planning your Microsoft 365 Experience
  • Configuring your Microsoft 365 Experience
  • Leveraging FastTrack and Partner Services
  • Implementing your Domain Services
  • Practice Labs

Module 3: Managing your Microsoft 365 Tenant

Lessons

  • Configuring Tenant Roles
  • Managing Tenant Health and Services
  • Practice labs

 

Part 3 - Microsoft 365 Identity Management

Module 1: Manage User Security Groups and Licenses for Cloud Identities

Lessons

  • User accounts and Licenses in Microsoft 365
  • Admin Roles and Security Groups in Microsoft 365
  • Password Management in Microsoft 365

Module 2: Plan and Implement Identity Synchronisation

Lessons

  • Introduction to Identity Synchronisation
  • Plan for Azure AD Connect
  • Implement Azure AD Connect
  • Manage Synchronised Identities

Module 3: Plan and Implement Federation Identities

Lessons

  • Introduction to Federated Identities
  • Plan an AD FS Deployment
  • Implement AD FS

Module 4: Implement Applications and External Access

Lessons

  • Implementing Applications in Azure AD
  • Configure the Azure AD Application Proxy
  • Design Solutions for External Access

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Prerequisites

There are no prerequisites for this course.

Audience

This course is for IT Professionals who want to learn about Microsoft Technologies.

Microsoft 365 Identity and Services (MS100) Course Overview

In this course, delegates will acquire knowledge of Microsoft 365 identities and their services. This course explains how to move on the organisation to office 365. In this course, delegates will learn about the exchange, SharePoint, Microsoft teams and additional resources. In this 5-day course, delegates will also learn how to plan a network with office 365, services setup, and hybrid environment. They will also gain an understanding of office 365 client and how to configure office 365 client connectivity to office 365. This course describes how to manage user-driven client installation. In this course, delegates will learn how to manage centralised office 365 proplus deployments. They will also learn how to configure office telemetry and Microsoft Analytics.

This Microsoft 365 Identity and Services (MS100) course describes how to plan a Microsoft 365 on-premise infrastructure and identity and authentication solution. Delegates will learn how to how to plan and configure Microsoft 365 experience. They will get familiarised with leveraging FastTrack and partner services. During this course, delegates will learn how to implement domain services and how to configure tenant roles and manage tenant health and services.

Delegates will learn about Microsoft 365 Identity Management, including how to manage user security groups and licenses for cloud identities. Before completion of this course, delegates will also gain knowledge of how to plan and implement identity synchronisation, federated identities, applications, and external access.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (4 days)

Classroom (4 days)

Online Self-paced (32 hours)

Microsoft 365 Mobility and Security (MS101)​ Course Outline

MS-101T01: Microsoft 365 Security Management

  • Design your Microsoft 365 Tenant
  • Configure the Microsoft 365 Tenant
  • Manage Microsoft 365 Tenant
  • Lab: Microsoft 365 Security Management 

MS-101T02: Microsoft 365 Compliance Management

  • Introduction to Data Governance in Microsoft 365
  • Archiving and Retention in Microsoft 365
  • Implement Data Governance in Microsoft 365 Intelligence
  • Manage Data Management in Microsoft 365
  • Manage Searches and Investigations
  • Lab: Microsoft 365 Compliance Management

MS-101T03: Microsoft 365 Device Management

  • Plan Device Management
  • Plan the Windows 10 Deployment Strategy
  • Implement Mobile Device Management
  • Lab: Microsoft 365 Device Management 

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Prerequisites

There are no pre-requisites for this course.

Audience

This course is for IT Professionals who want to learn about Microsoft Technologies.

Microsoft 365 Mobility and Security (MS101)​ Course Overview

In this course, delegates will learn the security management experience of Microsoft 365, including security metrics management, enabling Azure AD identity protection. They will also learn about how to configure Microsoft 365 security services and Microsoft 365 Threat Intelligence, and Microsoft 365-Compliance management to the administration of search and research. 

This course explains how to design, configure and manage Microsoft 365 tenant. In this 4-day course, delegates will gain knowledge of Microsoft 365 Compliance Management, including data loss prevention solutions in Microsoft 365. They will also learn about how to implement and manage data governance and manage search and investigations. This course also describes how to plan device management and Window 10 deployment strategy. In this course, delegates will also learn about how to implement mobile device management.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

Planning and Configuring a Messaging Platform (MS200)​ Course Outline

Part 1: Understanding the Modern Messaging Infrastructure (MS200T01)

Module 1: Managing Modern Messaging Infrastructure

Lessons

  • Overview of Modern Messaging Architecture
  • Deploying Modern Messaging Infrastructure
  • Managing Modern Messaging Infrastructure

Module 2: Managing Recipient Objects and Resources

Lessons

  • Exchange Recipients
  • Creating and Managing Exchange Recipients
  • Managing Email Addresses, Lists, and Resources

Module 3: Mailbox Databases in Exchange Server

Lessons

  • Mailbox Databases in Exchange Server
  • Planning for Mailbox Databases
  • Creating and Managing Mailbox Databases
  • Troubleshooting Mailbox Databases

Module 4: Managing Organisational Settings

Lessons

  • Managing Authentication for Messaging
  • Configuring Organisational Settings
  • Designing Solutions for External Access

Module 5: Practice Lab

Lab: Managing Recipient Objects and Infrastructure

  • Manage Recipient Objects
  • Set up Organisational Infrastructure and Mail Flow

 

Part 2: Managing Client Access and Mail Flow

Module 1: Managing Client Access

Lessons

  • Implementing Client Access Services
  • Managing Client Devices
  • Configuring Outlook on the Web
  • Troubleshooting Client Access

Module 2: Managing Mobile Devices

Lessons

  • Mobile Device Mailbox Policies
  • Managing Mobile Device Access

Module 3: Managing the Transport Pipeline

Lessons

  • Overview of Transport Services
  • Configuring Message Transport
  • Managing Transport Rules

Module 4: Managing and Troubleshooting Mail Flow

Lessons

  • Managing Mail Flow
  • Troubleshooting Mail Flow
  • Troubleshooting Transport Issues
  • Troubleshooting with Logs

Module 5: Practice Lab

Lab: Mobile Device Management and Troubleshooting Mail Flow

  • Set Up Mobile Device Management
  • Troubleshooting Mail Flow and Connectivity Issues

 

Part 3: Managing Messaging High Availability and Disaster Recovery

Module 1: High Availability for Exchange Servers

Lessons

  • Planning High Availability for Mailbox Servers
  • High Availability for Client Access Service
  • High Availability for Transport
  • Implementing Site Resilience


Module 2: Managing Disaster Recovery

Lessons

  • Planning for Disaster Recovery
  • Implementing Backup Strategies
  • Restoring Mailboxes, Databases, and Servers

Module 3: Managing Public Folders

Lessons

  • Planning the Public Folder Hierarchy
  • Implementing and Managing Public Folders
  • Troubleshooting Public Folders

Module 4: Practice Lab

Lab: Public Folder Management and Disaster Recovery

  • Troubleshooting Mail Flow and Connectivity Issues
  • Disaster Recovery Using eDiscovery and In-place Holds

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Prerequisites

There are no prerequisites for this course.

Audience

This course is for IT Professionals who want to learn about Microsoft Technologies.

Planning and Configuring a Messaging Platform (MS200)​ Course Overview

In this course, delegates will learn about the architecture of the modern messaging infrastructure with exchange server and exchange online, and how to use messaging in different scenarios and organisations. Delegates will be guided through the initial deployment process and will get familiarised with the messaging management tools. They will also learn how to create and manage different types of recipients and Exchange Server mailbox databases that serve as storage locations for all messaging data. Delegates are made familiar with the organisational settings of the messaging infrastructure.

This course explains how the Microsoft Exchange Server provides access to user mailboxes for many different clients. Delegates will learn how to plan, configure, and manage client access services in Exchange Server. In addition, they learn how to design, configure, and manage transport services to ensure efficient communication between their Exchange servers, Exchange Online, and other mail servers on the Internet.

In this 5-day course, delegates will learn traditional and modern messaging, high availability, and disaster recovery solutions. This course comprises the following Microsoft Official Curriculum modules:

  • Understanding the Modern Messaging Infrastructure (MS200T01)
  • Managing Client Access and Mail Flow (MS200T02)
  • Managing Messaging High Availability and Disaster Recovery (MS200T03)

After the completion of this course, delegates will be prepared to take MS-200 Implementing A Hybrid and Secure Messaging Platform.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (4 days)

Classroom (4 days)

Online Self-paced (32 hours)

Implementing a Hybrid and Secure Messaging Platform (MS201)​ Course Outline

Part 1: Defining a Hybrid Messaging Strategy

Module 1: Performing Mailbox Migration

Lessons

  • Planning Mailbox Migrations
  • Implementation of IMAP Migrations
  • Perform Cutover and Incremental Migrations
  • Perform Advanced Migrations

Module 2: Planning a Hybrid Environment

Lessons

  • Exchange Hybrid Provisioning Requirements
  • Planning to Run the Hybrid Configuration Wizard

Module 3: Provide and Fix Errors in a Hybrid Environment

Lessons

  • Deploy and Manage an Edge Transport Server
  • Configure a Hybrid Deployment with the HCW
  • Implementation of Advanced Hybrid Functionality
  • Troubleshooting Hybrid Deployments

Module 4: Hybrid Deployment and Management

Lessons

  • Perform a Mailbox Migration to Microsoft 365
  • Management of Hybrid Scenarios

Part 2: Managing Messaging Security, Hygiene, and Compliance (MS201T02)

Module 1: Management of Message Protection

Lessons

  • Planning the News Protection
  • Management of Anti-Malware and Anti-Spam Policies
  • Management of Advanced Threat Protection

Module 2: Management of Compliance

Lessons

  • Messaging Compliance in the SCC
  • Messaging Compliance in Exchange
  • Management of Online Archiving and Auditing of Exchange Online
  • Manage Content Search

Module 3: Manage Role-based Permissions

Lessons

  • Manage Admin Roles
  • Manage User Roles
  • Exchange Facility - RBAC and AD Split Authority

Module 4: Management of Message Protection

  • Manage Message Protection in a Local Solution
  • Manage Message Protection in a Cloud Solution
  • Manage Message Protection in a Hybrid Solution

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Prerequisites

There are no prerequisites for this course.

Audience

This course is for IT Professionals who want to learn about Microsoft Technologies.

Implementing a Hybrid and Secure Messaging Platform (MS201)​ Course Overview

In this course, delegates will learn how to provide a hybrid environment for your exchange company and how to migrate mailboxes to exchange online. Delegates will begin by examining the options available for migrating mailboxes and then focus on planning a hybrid deployment. In this course, they will also learn how to implement a hybrid deployment and fix bugs.

In this 4- day course, delegates will learn about the different security and compliance service configurations and settings with exchange server and exchange online. They examine the basics of messaging with exchange online protection and exchange advanced threat protection, and exchange connection and spam filtering. It also introduces messaging compliance solutions such as retention and data loss prevention policies, audit logs, and eDiscovery search mechanisms from the messaging compliance perspective. Delegates will learn to plan a suitable deployment and complete the basic implementation process for each solution. At the end of this course, delegates will learn how to manage permissions assigned to user and administrator roles.

This course is comprised of the following Microsoft Official Curriculum modules:

  • Defining a Hybrid Messaging Strategy (MS201T01)
  • Managing Messaging Security, Hygiene, and Compliance (MS201T02)

After this course completion, delegates will be prepared to take MS-201 Implementing A Hybrid and Secure Messaging Platform.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Deploying Microsoft 365 Teamwork (MS300)​ Course Outline

Managing Office 365 Content Services (MS300T01)

  • Module 1: Plan and Configure SharePoint Site Collection
  • Module 2: Configure and Manage OneDrive for Business
  • Module 3: Sharing, Security, and Monitoring in SharePoint and OneDrive
  • Lab: Managing Office 365 Content Services

Managing SharePoint Online (MS300T02)

  • Module 1: Manage User Profiles and Apps
  • Module 2: Plan and Configure Managed Metadata and Business Connectivity
  • Module 3: Plan and Configure Search
  • Lab: Managing SharePoint Online

Enabling Microsoft Teams for Collaboration (MS300T03)

  • Module 1: Plan a Microsoft Teams Deployment
  • Module 2: Configure Microsoft Teams
  • Module 3: Manage the Teams Environment
  • Lab: Enabling Microsoft Teams for Collaboration

Enabling Office 365 Workloads for Collaboration (MS300T04)

  • Module 1: Evaluating Office 365 Collaboration Workloads
  • Module 2: Planning and Developing Governance
  • Module 3: Managing Office 365 collaboration workloads
  • Lab: Enabling office 365 Workloads for Collaboration 

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Prerequisites

There are no formal prerequisites for this course.

Audience

This course is designed for IT professionals.

 

Deploying Microsoft 365 Teamwork (MS300)​ Course overview

Nowadays, teamwork is the most important term. Every organisation needs to work and make decisions by teamwork efforts. As Microsoft, always being supportive and provide development surprises to business. From that term, Microsoft 365 Teamwork support an organisation to communicate with each other and transform the content life cycle. It provides us with the reliability to work anywhere with any smart device. It is responsible for bringing teams and resources, all in one place. With the help of this, everyone will stay connected with others.

This course will teach delegates about how to plan, configure, and manage a SharePoint site collection and Microsoft teams. OneDrive is also an essential element of Microsoft 365 teamwork. This course will provide training to delegates about the sharing, security and monitoring in SharePoint Online One Drive for business within an organisation. The technical content of this course will teach delegates about how to manage metadata, business connectivity services, and search allowing content material to be found, consumed and governed as well as plan and configure across office 365. Microsoft teams also work as a hub of teamwork in Microsoft 365. Delegates will learn how to plan to deploy and manage Microsoft teams. From the Microsoft 365 deployment, the delegate will get an understanding about the relationship of Teams with SharePoint, OneDrive and Office 365 groups. Finally, this course will explain how to establish policies and data governance for your teams' data.

At Course Completion

After completing this course, students will be able to:

  • Configure SharePoint Site Collections.
  • Manage site collection storage limits.
  • Deployment of OneDrive for Business sync client.
  • Use Group Policy to control OneDrive sync client settings.
  • Configure and manage external sharing for data in SharePoint Online and OneDrive for Business.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (4 days)

Classroom (4 days)

Online Self-paced (32 hours)

Microsoft 365 Security Administrator (MS-500) Course Outline

This course covers the following topics:

MS-500T01-:  Managing Microsoft 365 Identity and Access

Module 1: User and Group Security

This module explains how to manage user accounts and groups in Microsoft 365. It introduces you to Privileged Identity Management in Azure AD as well as Identity Protection. The module sets the foundation for the remainder of the course.

Lessons

  • User Accounts in Microsoft 365
  • Administrator Roles and Security Groups in Microsoft 365
  • Password Management in Microsoft 365
  • Azure AD Identity Protection

 

Module 2: Identity Synchronization

This module explains concepts related to synchronizing identities. Specifically, it focuses on Azure AD Connect and managing directory synchronization to ensure the right people are connecting to your Microsoft 365 system.

Lessons

  • Introduction to Identity Synchronization
  • Planning for Azure AD Connect
  • Implementing Azure AD Connect
  • Managing Synchronized Identities

 

Module 3: Federated Identities

This module is all about Active Directory Federation Services (AD FS). Specifically, you will learn how to plan and manage AD FS to achieve the level of access you want to provide users from other directories.

Lessons

  • Introduction to Federated Identities
  • Planning an AD FS Deployment
  • Implementing AD FS

 

Module 4: Access Management

This module describes Conditional Access for Microsoft 365 and how it can be used to control access to resources in your organization. The module also explains Role Based Access Control (RBAC) and solutions for external access.

Lessons

  • Conditional Access
  • Managing Device Access
  • Role Based Access Control (RBAC)
  • Solutions for External Access

 

MS-500T02:  Implementing Microsoft 365 Threat Protection

Module 1: Security in Microsoft 365

This module starts by explaining the various cyber-attack threats that exist. It then introduces you to the Microsoft solutions to thwart those threats. The module finishes with an explanation of Microsoft Secure Score and how it can be used to evaluate and report your organizations security posture.

Lessons

  • Threat Vectors and Data Breaches
  • Security Solutions for Microsoft 365
  • Microsoft Secure Score

 

Module 2: Advanced Threat Protection

This module explains the various threat protection technologies and services available in Microsoft 365. Specifically, the module covers message protection through Exchange Online Protection, Azure Advanced Threat Protection and Windows Defender Advanced Threat Protection.

Lessons

  • Exchange Online Protection
  • Office 365 Advanced Threat Protection
  • Managing Safe Attachments
  • Managing Safe Links
  • Azure Advanced Threat Protection
  • Windows Defender Advanced Threat Protection

 

Module 3: Threat Intelligence

This module explains Microsoft Threat Intelligence which provides you with the tools to evaluate and address cyber threats. You will learn how to use the Security Dashboard in the Microsoft 365 Security and Compliance Center. It also explains and configures Microsoft Advanced Threat Analytics.

Lessons

  • Microsoft 365 Threat Intelligence
  • Using the Security Dashboard
  • Configuring Advanced Threat Analytics

 

Module 4: Mobility

This module is all about securing mobile devices and applications. You will learn about Mobile Device Management and how it works with Intune. You will also learn about how Intune and Azure AD can be used to secure mobile applications.

Lessons

  • Plan for Mobile Application Management
  • Plan for Mobile Device Management
  • Deploy Mobile Device Management
  • Enroll Devices to Mobile Device Management

 

MS-500T03:  Implementing Microsoft 365 Information Protection

Module 1: Information Protection

This module explains information rights management in Exchange and SharePoint. It also describes encryption technologies used to secure messages. The module introduces how to implement Azure Information Protection and Windows Information Protection.

Lessons

  • Information Rights Management
  • Secure Multipurpose Internet Mail Extension
  • Office 365 Message Encryption
  • Azure Information Protection
  • Advanced Information Protection
  • Windows Information Protection

 

Module 2: Data Loss Prevention

This module is all about data loss prevention in Microsoft 365. You will learn about how to create policies, edit rules, and customize user notifications.

Lessons

  • Data Loss Prevention Explained
  • Data Loss Prevention Policies
  • Custom DLP Policies
  • Creating a DLP Policy to Protect Documents
  • Policy Tips

 

Module 3: Cloud Application Security

This module is all about cloud app security for Microsoft 365. The module will explain cloud discovery, app connectors, policies, and alerts.

Lessons

  • Cloud Application Security Explained
  • Using Cloud Application Security Information
  • Office 365 Cloud App Security

 

MS-500T04:  Microsoft 365 Security Administrator Track (MS-500)

Module 1: Archiving and Retention

This module explains concepts related to retention and archiving of data for Microsoft 365 including Exchange and SharePoint.

Lessons

  • Archiving in Microsoft 365
  • Retention in Microsoft 365
  • Retention Policies in the Security and Compliance Center
  • Archiving and Retention in Exchange
  • In-place Records Management in SharePoint

 

Module 2: Data Governance in Microsoft 365

This module focuses on data governance in Microsoft 365. The module will introduce you to Compliance Manager and discuss GDPR.

Lessons

  • Planning Security and Compliance Needs
  • Building Ethical Walls in Exchange Online
  • Manage Retention in Email
  • Troubleshooting Data Governance
  • Analytics and Telemetry

 

Module 3: Managing Search and Investigations

This module is focused on content searching and investigations. Specifically, it covers how to use eDiscovery to conduct advanced investigations of Microsoft 365 data. It also covers audit logs and discusses GDPR data subject requests.

Lessons

  • Searching for Content in the Security and Compliance Center
  • Audit Log Investigations
  • Advanced eDiscovery

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Who should attend?

Anybody looking to become a Microsoft 365 security administrator.

Prerequisites

You should have the following skills before attending:

  • Basic conceptual understanding of Microsoft Azure

  • Experience with Windows 10 devices

  • Experience with Office 365

  • Basic understanding of authorization and authentication

  • Basic understanding of computer networks

  • Working knowledge of managing mobile devices

Microsoft 365 Security Administrator (MS-500) Course Overview

In this course you will learn how to secure user access to your organization’s resources, threat protection technologies that help protect your Microsoft 365 environment, information protection technologies that help secure your Microsoft 365 environment, archiving and retention in Microsoft 365 as well as data governance and how to conduct content searches and investigations. This course also prepares you for Microsoft exam MS-500.

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Microsoft 365 Security Administrator (MS-500) Exam

The MS-500 exam covers the following areas:

  • Implement and manage identity and access

  • Implement and manage threat protection

  • Implement and manage information protection

  • Manage governance and compliance features in Microsoft 365

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accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

Enabling and Managing Office 365 Course Outline | M20347

This course will cover the following content:

Module 1: Planning and provisioning Office 365

  • Overview of Office 365
  • Provisioning an Office 365 tenant
  • Planning a pilot deployment
  • Lab: Provisioning Office 365
  • Configuring an Office 365 tenant
  • Configuring a custom domain
  • Exploring the Office 365 administrator interfaces

Module 2: Managing Office 365 users and groups

  • Managing user accounts and licenses
  • Managing passwords and authentication
  • Managing security groups in Office 365
  • Managing Office 365 users and groups with Windows PowerShell
  • Configuring administrative access
  • Lab: Managing Office 365 users and passwords
  • Managing Office 365 users and licenses by using the Office 365 admin center
  • Managing Office 365 password policies
  • Lab: Managing Office 365 groups and administration
  • Managing Office 365 groups
  • Managing Office 365 users and groups by using Windows PowerShell
  • Configuring delegated administrators

Module 3: Configuring client connectivity to Microsoft Office 365

  • Planning connectivity for Office 365 clients
  • Configuring connectivity for Office 365 clients
  • Lab: Configuring client connectivity to Office 365
  • Configuring DNS records for Office 365 clients
  • Running the Office 365 connectivity analyzer tools
  • Connecting Office 2016 clients

Module 4: Planning and configuring directory synchronization

  • Planning and preparing for directory synchronization
  • Implementing directory synchronization by using Azure AD Connect
  • Managing Office 365 identities with directory synchronization
  • Lab: Configuring directory synchronization
  • Preparing for directory synchronization
  • Configuring directory synchronization
  • Managing Active Directory users and groups

Module 5: Planning and deploying Office 365 ProPlus

  • Overview of Office 365 ProPlus
  • Planning and managing user-driven Office 365 ProPlus deployments
  • Planning and managing centralized deployments of Office 365 ProPlus
  • Office telemetry and reporting
  • Lab: Managing Office 365 ProPlus installations
  • Preparing an Office 365 ProPlus managed installation
  • Managing user-driven Office 365 ProPlus installations
  • Managing Centralized Office 365 ProPlus installations

Module 6: Planning and managing Exchange Online recipients and permissions

  • Overview of Exchange Online
  • Managing Exchange Online recipients
  • Planning and configuring Exchange Online permissions
  • Lab: Managing Exchange Online recipients and permissions
  • Configuring Exchange Online recipients
  • Configuring role-based access control

Module 7: Planning and configuring Exchange Online services

  • Planning and configuring email flow in Office 365
  • Planning and configuring email protection in Office 365
  • Planning and configuring client access policies
  • Migrating to Exchange Online
  • Lab: Configuring message transport in Exchange Online
  • Configuring message transport settings
  • Lab: Configuring email protection and client policies
  • Configuring email protection
  • Configuring client access policies

Module 8: Planning and deploying Skype for Business Online

  • Planning and configuring Skype for Business Online service settings
  • Configuring Skype for Business Online users and client connectivity
  • Planning voice integration with Skype for Business Online
  • Lab: Configuring Skype for Business Online
  • Configuring Skype for Business Online organization settings
  • Configuring Skype for Business Online user settings

Module 9: Planning and configuring SharePoint Online

  • Configuring SharePoint Online services
  • Planning and configuring SharePoint site collections
  • Planning and configuring external user sharing
  • Lab: Configuring SharePoint Online
  • Configuring SharePoint Online settings
  • Creating and configuring a SharePoint Online site collections
  • Configuring and verifying external user sharing Configure

Module 10: Planning and configuring an Office 365 collaboration solution

  • Planning and managing Yammer Enterprise
  • Planning and configuring OneDrive for Business
  • Configuring Office 365 groups and Microsoft Teams
  • Lab: Planning and configuring an Office 365 collaboration solution
  • Configuring a Yammer Enterprise
  • Configuring OneDrive for Business
  • Configuring Office 365 groups

Module 11: Planning and configuring rights management and compliance

  • Overview of the compliance features in Office 365
  • Planning and configuring Azure Rights Management in Office 365
  • Managing the compliance features in Office 365
  • Lab: Configuring Rights Management and compliance
  • Configuring rights management in Office 365
  • Configuring compliance features

Module 12: Monitoring and troubleshooting Microsoft Office 365

  • Troubleshooting Office 365
  • Monitoring Office 365 service health
  • Lab: Monitoring and troubleshooting Office 365
  • Monitoring Office 365
  • Monitoring service health and analyzing reports

Module 13: Planning and configuring identity federation

  • Understanding identity federation
  • Planning an AD FS deployment
  • Deploy AD FS for identity federation with Office 365
  • Planning and implementing hybrid solutions (Optional)
  • Lab: Planning and configuring identity federation
  • Deploying Active Directory Federation Services (AD FS) and Web Application
  • Configuring federation with Microsoft Office 365
  • Verifying single sign-on (SSO)

 

The Knowledge Academy is a Microsoft Gold Partner, and therefore is fully accredited.

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Who should attend this Microsoft Technical Training?

This Enabling and Managing Office 365 training course is designed for experienced IT professionals who are responsible for planning, configuring, and managing Office 365 within their organisation.

M20347 Prerequisites

There are no formal prerequisites for attending this course.

Enabling and Managing Office 365 Course Overview | M20347

This is a five-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Microsoft Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.

After completing this course, students will be able to:

  • Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
  • Manage Office 365 users, groups, and licenses, and configure delegated administration.
  • Plan and configure client connectivity to Office 365.
  • Plan and configure directory synchronization between Microsoft Azure AD and on-premises AD DS.
  • Plan and implement the Office 365 ProPlus deployment.
  • Plan and manage Microsoft Exchange Online recipients and permissions.
  • Plan and configure Exchange Online services.
  • Plan and configure Microsoft Teams and Skype for Business.
  • Plan and configure Microsoft SharePoint Online.
  • Plan and configure an Office 365 collaboration solutions.
  • Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
  • Monitor and review Office 365 services, and troubleshoot Office 365 issues.
  • Plan and implement identity federation between on-premises AD DS and Azure AD.

 

The Knowledge Academy is a Microsoft Gold Partner, and therefore is fully accredited.

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Enabling and Managing Office 365 Examination Information | M20347

Please Note: The exam for this course has been retired by Microsoft.

What's included in this Microsoft 365 Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

 

Show moredown

accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Module 1: Office 365 services overview

This module describes the features of Office 365 and identifies recent improvements to the service. It also identifies licensing options, describes the process of Office 365 tenant configuration, and lists appropriate Office 365 client options.

Lessons

  • Overview of Office 365 services
  • Office 365 licensing overview
  • Office 365 tenant configuration
  • Office 365 clients

Lab : Office 365 services overview

  • Setting up Office 365 lab environment
  • Configuring Office 365 Services

After completing this module, students will be able to:

  • Describe Office 365 services.
  • Explain Office 365 licensing options.
  • Describe Office 365 tenant configuration.
  • Describe the available Office 365 clients.

Module 2: Office 365 administration, tools, and techniques

This module describes how to manage Office 365 by using the administrative portals and Windows PowerShell. It also explains how to manage administrative access and troubleshoot administration in Office 365.

Lessons

  • Managing Office 365 with the administrative portals
  • Managing Office 365 with Windows PowerShell
  • Managing administrative access in Office 365
  • Troubleshooting administration in Office 365

Lab : Administering Office 365

  • Using administrative portal
  • Administering Office 365 with Windows PowerShell
  • Configuring role-based administration
  • Troubleshooting administrative access in Office 365

After completing this module, students will be able to:

  • Manage Office 365 by using the administrative portals.
  • Manage Office 365 by using Windows PowerShell.
  • Manage administrative access in Office 365.
  • Troubleshoot administration in Office 365.

Module 3: Administering and troubleshooting directory synchronization and directory objects

This module describes directory synchronization and federation. The module explains how to manage Microsoft Azure Active Directory Connect (Azure AD Connect) and user and group objects in Office 365. Additionally, it describes how to troubleshoot objects and directory synchronization in Office 365.

Lessons

  • Overview of directory synchronization and federation overview
  • Azure AD Connect management
  • Managing users and groups objects in Office 365
  • Troubleshooting objects and directory synchronization in Office 365

Lab : Administering directory synchronization, users, and groups in Office 365

  • Configuring Azure AD Connect
  • Managing Office 365 users and groups by using the Office 365 admin center
  • Managing Office 365 password policies
  • Troubleshooting synchronization issues with user objects in Office 365

After completing this module, students will be able to:

  • Describe directory synchronization and federation.
  • Manage Azure AD Connect.
  • Manage user and group objects in Office 365.
  • Troubleshoot objects and directory synchronization in Office 365

Module 4: Administering and troubleshooting Exchange Online

This module describes the subscription options and roles in Exchange Online. It explains how to administer Exchange Online recipients and client access policies in Exchange Online and how to troubleshoot Exchange Online.

Lessons

  • Exchange Online management overview
  • Administering Exchange Online recipients
  • Administering client access policies in Exchange Online
  • Troubleshooting Exchange Online

Lab : Administering and troubleshooting Exchange Online

  • Configuring and administering Exchange Online recipients
  • Configuring delegated administration
  • Configuring client access policies
  • Troubleshoot Exchange Online

After completing this module, students will be able to:

  • Describe the subscription options and roles in Exchange Online.
  • Administer Exchange Online recipients.
  • Administer client access policies in Exchange Online.
  • Troubleshoot Exchange Online.

Module 5: Administering and troubleshooting Skype for Business Online and Teams

This module describes Skype for Business Online and Teams. It explains how to administer, manage, and troubleshoot Skype for Business Online and Teams.

Lessons

  • Skype for Business Online and Teams overview
  • Administering and managing Skype for Business Online and Teams
  • Troubleshooting Skype for Business Online and Teams

Lab : Administering Skype for Business Online and Teams

  • Configuring Skype for Business Online and Teams organization settings
  • Configuring Skype for Business Online and Teams user settings
  • Troubleshooting Skype for Business Online

After completing this module, students will be able to:

  • Describe Skype for Business Online and Teams.
  • Administer and manager Skype for Business Online and Teams.
  • Troubleshoot Skype for Business Online and Teams.

Module 6: Administering and troubleshooting SharePoint Online

This module describes how to configure SharePoint Online settings and site collections and external user access to SharePoint Online. It also explains how to manage Microsoft OneDrive for Business synchronization and how to troubleshoot SharePoint Online.

Lessons

  • SharePoint Online management overview
  • Administering SharePoint Online site collections
  • Administering external users in SharePoint Online
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online

Lab : Configuring and administering SharePoint Online

  • Configuring SharePoint Online settings
  • Creating and configuring a SharePoint site collection
  • Configuring and verifying external user sharing
  • Configuring OneDrive for Business
  • Troubleshooting SharePoint Online

After completing this module, students will be able to:

  • Configure SharePoint Online settings.
  • Configure SharePoint Online site collections.
  • Configure external user access to SharePoint Online.
  • Manage Microsoft OneDrive for Business synchronization.
  • Troubleshoot SharePoint Online.

Module 7: Planning and deploying Office 365 ProPlus

This module describes Office 365 ProPlus. It also explains how to plan and manage user-driven Office 365 ProPlus deployments and how to troubleshoot the deployments.

Lessons

  • Overview of Office 365 ProPlus
  • Managing user-driven Office 365 ProPlus deployments
  • Troubleshooting Office 365 ProPlus deployments

Lab : Managing Office 365 ProPlus installations

  • Preparing Office 365 ProPlus installations
  • Managing user-driven Office 365 ProPlus installations
  • Managing centralized Office 365 ProPlus installations
  • Troubleshooting Office 365 ProPlus deployments

After completing this module, students will be able to:

  • Describe Office 365 ProPlus.
  • Plan and manage user-driven Office 365 ProPlus deployments.
  • Troubleshoot Office 365 ProPlus deployments.

Module 8: Administering and troubleshooting compliance and security in Office 365

This module describes the compliance features in Office 365. It explains how to administer Azure Information Protection and the compliance features in Office 365, how to configure and administer email security in Office 365, and how to troubleshoot Office 365 compliance and protection.

Lessons

  • Overview of compliance features in Office 365
  • Administering information protection in Office 365
  • Administering compliance features in Office 365
  • Configuring and administering email security in Office 365
  • Troubleshooting Office 365 compliance and protection

Lab : Configuring and troubleshooting compliance and security

  • Configuring rights management in Office 365
  • Configuring compliance features
  • Configuring email protection
  • Troubleshooting security and compliance

After completing this module, students will be able to:

  • Describe the compliance features in Office 365.
  • Administer Azure Information Protection in Office 365.
  • Administer the compliance features in Office 365.
  • Configure and administer email security in Office 365.
  • Troubleshoot Office 365 compliance and protection.

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Prerequisites

Before attending this course, students must have:

  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or newer.
  • A minimum of one year of experience working with Active Directory Domain Services (AD DS).
  • A minimum of one year of experience working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Microsoft Exchange Server 2013 or newer, Microsoft Lync 2013 Server or Skype for Business 2015 Server, and Microsoft SharePoint Server 2013 or newer is beneficial but not required.

Who should attend?

This course is intended for IT professionals and system administrators who want to learn about administration and troubleshooting techniques in Office 365. These professionals should have at least three years of experience working in their respective fields: ideally in the areas of system administration, network administration, and messaging.

Office 365 Administration and Troubleshooting MS10977 Course Overview

This is a three-day Instructor-Led Training (ILT) course that targets the needs of information technology (IT) professionals who take part in administering, configuring, troubleshooting, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to administer and troubleshoot Office 365 tenant and key services of Office 365, such as Exchange Online, SharePoint Online and Skype for Business and Teams. It also covers security and compliance features of Office 365.

  • Describe Office 365 services.
  • Administer Office 365 by using the graphical environment and Windows PowerShell.
  • Administer and troubleshoot directory synchronization and directory objects.
  • Administer and troubleshoot Exchange Online.
  • Administer and troubleshoot Skype for Business Online and Microsoft Teams.
  • Administer and troubleshoot SharePoint Online.
  • Plan and deploy Microsoft Office 365 ProPlus.
  • Administer and troubleshoot compliance and security in Office 365.

Show moredown

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

Office 365 Administrator Course Outline | MS030

Module 1: Planning and provisioning Office 365

This module reviews the features of Office 365 and identifies recent improvements to the service, and describes the process of provisioning an Office 365 tenant. This module also identifies the challenges in deploying Office 365 and the benefits of the Microsoft FastTrack for Office 365 approach, as compared to the traditional plan, prepare, and migrate deployment process.

Lessons

  • Overview of Office 365
  • Provisioning an Office 365 tenant
  • Planning a pilot deployment

Lab : Provisioning Office 365

  • Configuring an Office 365 tenant
  • Configuring a custom domain
  • Exploring the Office 365 administrator interfaces

After completing this module, students will be able to:

  • Describe the features and benefits of Office 365.
  • Provision new tenant accounts.
  • Plan a pilot deployment of Office 365.

Module 2: Managing Office 365 users and groups

This module explains how to manage users, groups, and licenses, and configure administrative access by using the Office 365 console and the Windows PowerShell command-line interface. This module also explains how to manage user passwords and configure multi-factor authentication.

Lessons

  • Managing user accounts and licenses
  • Managing passwords and authentication
  • Managing security groups in Office 365
  • Managing Office 365 users and groups with Windows PowerShell
  • Configuring administrative access

Lab : Managing Office 365 users and passwords

  • Managing Office 365 users and licenses by using the Microsoft 365 admin center
  • Managing Office 365 password policies

Lab : Managing Office 365 groups and administration

  • Managing Office 365 groups
  • Managing Office 365 users and groups by using Windows PowerShell
  • Configuring service administrators

After completing this module, students will be able to:

  • Manage user accounts and licenses by using the Microsoft 365 admin center.
  • Manage passwords and authentication.
  • Manage security and distribution groups by using the Microsoft 365 admin center.
  • Manage Office 365 users and groups by using Windows PowerShell.
  • Configure administrative access.

Module 3: Configuring client connectivity to Microsoft Office 365

This module covers the different types of client software that you can use to connect to Office 365. It also explains the infrastructure requirements that the clients need to connect to Office 365, in addition to how to configure different types of Office 365 clients.

Lessons

  • Planning for Office 365 clients
  • Planning connectivity for Office 365 clients
  • Configuring connectivity for Office 365 clients

Lab : Configuring client connectivity to Office 365

  • Configuring DNS records for Office 365 clients
  • Running the Office 365 connectivity analyzer tools
  • Connecting Office apps

After completing this module, students will be able to:

  • Plan for the deployment of Office 365 clients.
  • Plan for, and troubleshoot, connectivity for Office 365 clients.
  • Configure connectivity for Office 365 clients.

Module 4: Planning and configuring directory synchronization

This module explains how to plan, prepare, and implement directory synchronization as a methodology for user and group management in an Office 365 deployment. It explains how to prepare an on-premises environment, and install and configure directory synchronization. It also explains how to manage Office 365 identities after you enable directory synchronization.

Lessons

  • Planning and preparing for directory synchronization
  • Implementing directory synchronization by using Azure AD Connect
  • Managing Office 365 identities with directory synchronization

Lab : Configuring directory synchronization

  • Preparing for directory synchronization
  • Configuring directory synchronization
  • Managing Active Directory users and groups

After completing this module, students will be able to:

  • Plan and prepare for directory synchronization.
  • Implement directory synchronization by using Microsoft Azure Active Directory Connect (AD Connect).
  • Manage Office 365 identities with directory synchronization.

Module 5: Planning and deploying Office 365 ProPlus

This module explains how to plan for a client deployment and ensure that users receive the tools that they need to interact with Office 365 effectively. It also explains the planning process, how to make Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, it describes how to set up Office telemetry so that administrators can track how users are interacting with Microsoft Office.

Lessons

  • Overview of Office 365 ProPlus
  • Planning and managing user-driven Office 365 ProPlus deployments
  • Planning and managing centralized deployments of Office 365 ProPlus
  • Office Telemetry and reporting

Lab : Managing Office 365 ProPlus installations

  • Preparing an Office 365 ProPlus managed installation
  • Managing user-driven Office 365 ProPlus installations
  • Managing centralized Office 365 ProPlus installations

After completing this module, students will be able to:

  • Describe Office 365 ProPlus.
  • Plan and manage user-driven Office 365 ProPlus deployments.
  • Plan and manage centralized deployments for Office 365 ProPlus.
  • Describe Office Telemetry and reporting.

Module 6: Planning and managing Exchange Online recipients and permissions

This module describes Exchange Online, and explains how to create and manage recipient objects, and how to manage and delegate Exchange security.

Lessons

  • Overview of Exchange Online
  • Managing Exchange Online recipients
  • Planning and configuring Exchange Online permissions

Lab : Managing Exchange Online recipients and permissions

  • Configuring Exchange Online recipients
  • Configuring role-based access control

After completing this module, students will be able to:

  • Describe Exchange Online.
  • Manage Exchange Online recipients.
  • Plan and configure delegated administration.

Module 7: Planning and configuring Exchange Online services

This module explains how to plan for and configure email flow, in addition to anti-malware and anti-spam settings in Office 365. It also explains how to plan and configure policies for Exchange clients. Additionally, it describes how to plan and configure a migration to Exchange Online.

Lessons

  • Planning and configuring email flow in Office 365
  • Planning and configuring email protection in Office 365
  • Planning and configuring client access policies
  • Migrating to Exchange Online

Lab : Configuring message transport in Exchange Online

  • Configuring message transport settings

Lab : Configuring email protection and client policies

  • Configuring email protection
  • Configuring client access policies

After completing this module, students will be able to:

  • Plan and configure email flow in Office 365.
  • Plan and configure anti-malware and anti-spam settings in Office 365.
  • Plan and configure policies for Exchange clients.
  • Plan and configure a migration to Exchange Online.

Module 8: Planning and deploying Microsoft Teams

This module explains how to plan and configure Teams. It explains how to configure Teams user settings and clients, and plan for voice integration. It also explains how to transition from Skype for Business to Teams and how Teams integrates with other Office 365 services.

Lessons

  • Teams Explained
  • Deploying Teams
  • Authentication and Access
  • Transitioning Skype For Buisness to Microsoft Teams
  • Management and Reporting

Lab : Teams Overview

  • Manage Meeting Settings
  • Manage Messaging Policies
  • Manage Voice Settings
  • Manage Org-Wide Settings

After completing this module, students will be able to:

  • Plan and Configure Teams
  • Configure teams user settings and channels
  • manage Voice intergration
  • Configure Organization wide settings in teams

Module 9: Planning and configuring SharePoint Online

This module describes how to configure SharePoint Online services. It explains how to plan and configure SharePoint site collections and external user sharing. It also provides a brief overview of additional portals, such as the video portal.

Lessons

  • Configuring SharePoint Online services
  • Planning and configuring SharePoint Online site collections
  • Planning and configuring external user sharing

Lab : Configuring SharePoint Online

  • Configuring SharePoint Online settings
  • Creating and configuring SharePoint Online site collections
  • Configuring and verifying external user sharing

After completing this module, students will be able to:

  • Configure SharePoint Online services.
  • Plan and configure SharePoint Online site collections.
  • Plan and configure external user sharing.

Module 10: Planning and configuring an Office 365 collaboration solution

This module describes how to enable and configure Yammer Enterprise. It also explains how to configure OneDrive for Business and Office 365 groups.

Lessons

  • Planning and managing Yammer Enterprise
  • Planning and configuring OneDrive for Business
  • Configuring Office 365 groups

Lab : Planning and configuring an Office 365 collaboration solution

  • Configuring Yammer Enterprise
  • Configuring OneDrive for Business
  • Configuring Office 365 groups

After completing this module, students will be able to:

  • Enable and configure Yammer Enterprise.
  • Enable and configure Yammer Enterprise.
  • Configure Office 365 groups.

Module 11: Planning and configuring security and compliance in Office 365

This module describes the compliance features in Office 365 and how to manage them. It explains how to plan and configure Azure Information Protection. Additionally, it explains the security features in Office 365.

Lessons

  • Overview of the compliance features in Office 365
  • Planning and configuring Azure Information Protection in Office 365
  • Managing the compliance features in Office 365

Lab : Configuring Rights Management and compliance

  • Configuring Rights Management in Office 365
  • Configuring compliance features

After completing this module, students will be able to:

  • Describe the compliance features in Office 365.
  • Configure Azure Information Protection in Office 365.
  • Manage the compliance features in Office 365

Module 12: Monitoring and troubleshooting Microsoft Office 365

This module explains how to troubleshoot issues with Office 365 connectivity and services, and how to monitor Office 365 service health.

Lessons

  • Troubleshooting Office 365
  • Monitoring Office 365 service health

Lab : Monitoring and troubleshooting Office 365

  • Monitoring Office 365
  • Monitoring service health and analyzing reports

After completing this module, students will be able to:

  • Troubleshoot Office 365 connectivity and service issues.
  • Monitor Office 365 service health.

Module 13: Planning and configuring identify federation

This module explains how identify federation works, and how you can use Active Directory Federation Services (AD FS) to implement identity federation. It also explains how to plan an AD FS deployment to support identify federation with Office 365. The module describes how to deploy AD FS to enable single sign-on (SSO) for Office 365. Finally, it describes hybrid solutions for Exchange Server, Skype for Business Server, and SharePoint Server.

Lessons

  • Understanding identity federation Planning an AD FS deployment
  • Deploy AD FS for identity federation with Office 365
  • Planning and implementing hybrid solutions (Optional)

Lab : Planning and configuring identity federation

  • Deploying Active Directory Federation Services (AD FS) and Web Application Proxy
  • Configuring federation with Microsoft Office 365
  • Verifying single sign-on (SSO)

Planning and configuring identify federation

  • Describe how identity federation works, and how you can use AD FS to implement identity federation.
  • Plan an AD FS deployment to support identify federation with Office 365.
  • Deploy AD FS for identity federation with Office 365.
  • Describe hybrid solutions for Microsoft Exchange, Skype for Business, and SharePoint Servers.

Show moredown

Who should attend this Microsoft 365 Training Course?

This course is intended for IT professionals who are responsible for planning, configuring and managing Office 365 environment. Students who attend this course are also looking for a broad based understanding of several on-premises technologies such as Domain Name System (DNS) and Active Directory Domain Services (AD DS). In addition, they should have a general understanding of Microsoft Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

Prerequisites

Before attending this course, students must have:

  • A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or later.
  • A minimum of one year of working experience with AD DS.
  • A minimum of one year of working with name resolution, including DNS.
  • Experience working with certificates, including public key infrastructure (PKI) certificates.
  • Experience working with Windows PowerShell.
  • Experience working with Exchange Server 2013 or later, Lync Server 2013 or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial, but not required.

Office 365 Administrator Course Overview | MS030

This is a five-day instructor-led training (ILT) course that targets the needs of IT professionals who are evaluating, planning, deploying and operating Microsoft Office 365 services, including their identities, dependencies, requirements, and supporting technologies. This course on skills required to be set up at Office 365 tenant, including federation with existing user identities, and skills required to sustain at Office 365 tenant and its users.

After completing this course, students will be able to:
  • Plan to Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.
  • Manage Office 365 users, groups, and licenses, and configure delegated administration.
  • Plan and configure client connectivity to Office 365.
  • Plan and configure directory synchronization between Azure AD and on-premises AD DS.
  • Plan and implement the Office 365 ProPlus deployment.
  • Plan and manage Microsoft Exchange Online recipients and permissions.
  • Plan and configure Exchange Online services.
  • Plan and configure Microsoft Teams
  • Plan and configure Microsoft SharePoint Online.
  • Plan and configure Office 365 collaboration solutions.
  • Plan and configure the integration between Office 365 and Microsoft Azure Information Protection.
  • Monitor and review Office 365 services, and troubleshoot Office 365 issues.
  • Plan and implement identity federation between on-premises AD DS and Azure AD.

Show moredown

What's included in this Microsoft 365 Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Office 365 Administrator MS-030 Exam Information

 

Show moredown

accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

Deploying SharePoint Server Hybrid Course Outline | MS301

Module 1: SharePoint Infrastructure

This module is about fundamental SharePoint Infrastructure. It describes the components in SharePoint farm. It also discusses how to install and configure SharePoint farm.

Lessons

  • Plan a SharePoint Farm
  • SharePoint 2019
  • Install and Manage SharePoint Farm

After completing this module, students will be able to:

  • Describe the MinRole feature in SharePoint 2019
  • Describe how to install and configure SharePoint 2019
  • Describe how to implement high availability for SharePoint
  • Plan farm backups and restore

Module 2: SharePoint Authentication and Security

This module is about SharePoint Authentication and Security. It introduces different authentication methods in SharePoint 2019.

Lessons

  • Plan Authentication
  • Configure Federated Authentication

After completing this module, students will be able to:

  • Describe the authentication infrastructure in SharePoint 2019
  • Describe NTLM and Kerberos authentication
  • Describe server-to-server authentication
  • Explain the concepts behind federated identity

Module 3: SharePoint Content Management

This module is about SharePoint Content Management. It discusses the content structure in SharePoint. It also provides details on authorization and content access in SharePoint.

Lessons

  • SharePoint Content Structure Overview
  • Manage Access to Content
  • Manage Site Collections

After completing this module, students will be able to:

  • Explain the site collection concepts
  • Describe how to create site collections
  • Describe how to plan for authorization in SharePoint 2019
  • Describe how to manage permissions levels in SharePoint 2019
  • Describe how to manage SharePoint groups in SharePoint 2019

Module 4: SharePoint Service Applications

This module is all about SharePoint service applications and workflow. It describes how to provision and manage a BCS service application and User Profile service application. Specifically, we discuss how to import and export BDC models as well as how to import user properties to SharePoint.

Lessons

  • SharePoint Service Applications and workflow
  • Plan and Configure Business Connectivity Services (BCS) and Secure Store
  • Plan and Configure User Profiles

After completing this module, students will be able to:

  • Explain the key components of a BDC model.
  • Describe the high-level architecture of BCS.
  • Provision a BDC Service Application instance.
  • Configure the Secure Store Service application.
  • Explain the purpose of the Secure Store Service.
  • Manage permissions for a BDC Service Application instance.
  • Describe how to configure user profile properties.
  • Describe how to manage audiences in SharePoint 2019.
  • Describe how to configure My Sites in SharePoint 2019.
  • Describe how to configure the User Profile Service Application.
  • Describe how to plan SharePoint Active Directory import and synchronization.

Module 5: Plan and configure Managed Metadata

This module is about the integral functionalities, such as the Managed Metadata Service, content types, and term sets, that allow you to create and disseminate an information architecture. It introduces the purpose of content types as well as the concepts behind the managed metadata service, including taxonomies, term sets, and enterprise keywords.

Lessons

  • Manage Content Types
  • Managed Metadata
  • Configure the Managed Metadata Service

After completing this module, students will be able to:

  • Explain the function and use of content types.
  • Describe the functions of the Managed Metadata Service.
  • Explain how to create and publish a content type across site collections.
  • Identify the capabilities of the managed metadata service.
  • Create and manage term groups, term sets, and terms
  • Configure term sets and terms for managed navigation.

This module is about enterprose search service application. It provides details on planning and configuring content sources, crawl schedules, and crawl rules. It also discusses how to provision search management of a range of search components, such as Query Rules, Result Types and Display Templates.

Lessons

  • Plan enterprise search
  • Configure enterprise search
  • Manage enterprise search

After completing this module, students will be able to:

  • Describe the function of search components.
  • Explain how to plan and configure a search topology.
  • Describe how to plan and configure content sources.
  • Describe how to plan and configure crawl schedules.
  • Describe how to plan and configure crawl rules.
  • Describe how to manage the search schema.
  • Describe how to configure search center.
  • Explain the use and deployment of query rules.
  • Explain the use and deployment of result source.

Module 7: Overview of SharePoint Hybrid Scenarios

This module is all about planning SharePoint Server hybrid. It provides an overview of SharePoint hybrid scenarios as well as requirements for configuration.

Lessons

  • Overview of SharePoint Hybrid Scenarios
  • Plan SharePoint Server hybrid

After completing this module, students will be able to:

  • Describe the available SharePoint Hybrid Scenarios.
  • Describe the requirements for SharePoint hybrid configuration.
  • Plan for SharePoint Server hybrid.

Module 8: Implement SharePoint Hybrid Scenarios

This module is focused on implementing SharePoint hybrid scenarios. Specifically, it discusses the hybrid configuration roadmaps, including the configuration of hybrid infrustrature and hybrid picker. It also introduces On-premises data gateway to enable using Office 365 features in SharePoint Server 2019.

Lessons

  • Implement SharePoint Hybrid Scenarios
  • Configure on-premises data gateway

After completing this module, students will be able to:

  • Configure SharePoint hybrid scenarios.
  • Configure on-premises data gateway.

This module is focused on SharePoint hybrid search. It introduces different types of hybrid search, including cloud hybrid search and hybrid federated search. It explains how to set up hybrid search and configure search results.

Lessons

  • Overview of SharePoint hybrid search
  • Configure SharePoint Hybrid search

After completing this module, students will be able to:

  • Describe difference between cloud hybrid search and hybrid federated search.
  • Evaluate different types of hybrid search.
  • Configure cloud hybrid search.
  • Configure hybrid search results.

Module 10: Introduction of Migration

This module is all about planning the migration process to the cloud. It provides an overview of resources and tools to leverage during migration process.

Lessons

  • Migration Overview
  • Leveraging FastTrack and Partner Services

After completing this module, students will be able to:

  • Plan for content migration process.
  • Describe available resources and tools to leverage during migration process.

Module 11: Migrating to SharePoint Online

This module is focused on using SharePoint Migration Tool (SPMT) to migrate content to the cloud. Specifically, it discusses the requirement and limitation of SPMT. It introduces different migration methods for different data source, such as file shares and SharePoint content.

Lessons

  • Prepare for migration
  • Migrate content to the cloud
  • Manage and monitor migration process

After completing this module, students will be able to:

  • Access data to be migrated using SharePoint Migration Assessment Tool (SMAT).
  • Migrate content to the cloud using SharePoint Migration Tool (SPMT).
  • Manage and monitor migration process.

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Who should attend this Microsoft 365 Training Course?

This course is for the Microsoft 365 teamwork administrator role. The role is responsible for configuring, deploying, and managing Office 365 and Azure workloads that focus on efficient and effective collaboration and adoption. They manage apps, services, and supporting infrastructure to meet business requirements. The administrator is aware of and can differentiate between products and services but may not directly manage each product or service.

The Teamwork administrator must be able to deploy, manage, migrate, and secure SharePoint (online, on-premises, and hybrid), OneDrive, and Teams.

The Teamwork administrator has a fundamental understanding of integration points with the following apps and services: Office, PowerApps, Flow, Yammer, Microsoft Graph, Stream, Planner, and Project. The administrator understands how to integrate third-party apps and services including line-of-business applications.

Prerequisites

Learners should start this course already having the following skills:

  • Experience with Windows PowerShell
  • Basic understanding of SQL Server management
  • Basic understanding of networking, including DNS
  • Working knowledge of windows server administration
  • Basic understanding of Active Directory and Azure AD
  • Basic understanding of mobile device management, and alternative operating systems (Android and macOS)

Deploying SharePoint Server Hybrid Course Overview | MS301

SharePoint Server 2019 is designed to meet the demands of modern workstyles. It provides the new modern experiences for users, that are both intuitive and familiar in SharePoint Online. In this course you will learn how to deploy and configure the SharePoint Server 2019. We will also discuss how to plan and configure SharePoint on premise authentication and security to protect the environment. You will also learn how to manage SharePoint content to align with modern information architecture. In this course you will learn how to plan, configure, and manage service applications in SharePoint 2019, such as Managed Metadata, Business Connectivity Services, and enterprise search. The business climate has changed. People want to communicate without collaborative barriers. Businesses want solutions that are both cost-effective and flexible. A hybrid environment enables enterprise users to be connected from almost anywhere to the resources and content they need.

In this course you will learn how to plan and implement SharePoint hybrid scenarios which provide seamless users experience. We will also further discuss SharePoint hybrid search which gives users easy access to the files they need.  

In this course, you will learn how to plan the content migration process as well as available resources and tools to use while migrating content to SharePoint Online and OneDrive for Business. Specifically, this course covers how to use SharePoint Migration Assessment Tool (SMAT) and SharePoint Migration Tool (SPMT) with different migration scenarios.

After completing this course you will have learned: 

  • Describe the MinRole feature in SharePoint 2019
  • Describe how to install and configure SharePoint 2019
  • Describe how to implement high availability for SharePoint
  • Describe the authentication infrastructure in SharePoint 2019
  • Explain the concepts behind federated identity
  • Describe how to create site collections
  • Describe how to plan for authorization in SharePoint 2019
  • Provision a BDC Service Application instance.
  • Configure the Secure Store Service application.
  • Describe how to configure My Sites in SharePoint 2019.
  • Describe how to configure the User Profile Service Application.
  • Describe how to plan SharePoint Active Directory import and synchronization.
  • Explain how to create and publish a content type across site collections.
  • Identify the capabilities of the managed metadata service.
  • Configure term sets and terms for managed navigation.
  • Describe the function of search components.
  • Explain how to plan and configure a search topology.
  • Describe how to configure search center.
  • Describe the available SharePoint Hybrid Scenarios.
  • Describe the requirements for SharePoint hybrid configuration.
  • Plan for SharePoint Server hybrid.
  • Configure SharePoint hybrid scenarios.
  • Configure on-premises data gateway.
  • Describe difference between cloud hybrid search and hybrid federated search.
  • Evaluate different types of hybrid search.
  • Configure cloud hybrid search.
  • Configure hybrid search results.
  • Plan for content migration process.
  • Describe available resources and tools to leverage during migration process.
  • Access data to be migrated using SharePoint Migration Assessment Tool (SMAT).
  • Migrate content to the cloud using SharePoint Migration Tool (SPMT).
  • Manage and monitor migration process.

 

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What's included in this Microsoft 365 Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Deploying SharePoint Server Hybrid MS-301 Exam Information

  • Configure and manage SharePoint on-premises (55-60%)
  • Configure and manage hybrid scenarios (30-35%)
  • Migrate to SharePoint Online (5-10%)

Please Note: The exam is not included within the cost of this training course.

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accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

MS-600: Building Applications and Solutions with Microsoft 365 Core Services

Building Applications and Solution with Microsoft 365 Core Services Course Outline | MS-600

Module1 Implement Microsoft Identity

  • Microsoft Identity Platform
  • Register an Application
  • Implement Authentication
  • Configure Permissions to Consume an API
  • Implementation of Authorisation to Consume an API
  • Implementation of Authorisation in an API
  • Create a Service to Access Microsoft Graph

Lab: Implement Microsoft Identity

  • Registering an Application in Azure Active Directory
  • Implementing Authentication
  • Configuring Permission to Consume an API
  • Implementation of Authorisation to Consume an API
  • Implementation of Authorisation in an API
  • Creating a Service to Access Microsoft Graph

Module2 Work with Microsoft Graph

  • Microsoft Graph
  • Access User Data from Microsoft Graph
  • Data Usage With Query Parameters
  • Managing a Group Lifecycle on Microsoft Graph
  • Accessing Files With Microsoft Graph
  • Optimising Network Traffic

Lab: Working with Microsoft Graph

  • Query User Data from the Microsoft Graph
  • Utlising Query Parameters When Querying Microsoft Graph via HTTP
  • Fetch and Control Information Returned from Microsoft Graph
  • Creating an Office 365 Group and Team
  • Uploading Files to OneDrive and SharePoint
  • Using Change Notifications and Track Changes with Microsoft Graph
  • Reducing Traffic with Batched Requests
  • Throttling in Microsoft Graph

Module3 Extend and Customise SharePoint

  • SharePoint Framework Web Parts
  • SharePoint Framework Extensions
  • Package and Deploy an SPFx Solution
  • Consumption of Microsoft Graph
  • Consumption of Third Party APIs Secured with Azure AD From Within SPFx
  • Web Parts as Teams Tabs
  • Branding and Theming in SharePoint

Lab: Extend and Customise SharePoint

  • Introduction to SharePoint Framework (SPFx)
  • Working with the Web Part Property Pane
  • SharePoint Framework Extensions
  • Command Set Extension
  • Field Customiser Extension
  • Deploying a SharePoint Framework Solution
  • Calling Azure AD Protected 3rd Party REST APIs
  • Deploying SPFx Solutions to Microsoft Teams

Module4 Extend Teams

  • Microsoft Teams App
  • Webhooks in Microsoft Teams
  • Tabs in Microsoft Teams
  • Messaging Extensions in Microsoft Teams
  • Conversational Bots in Microsoft Teams

Lab: Extend Teams

  • Understanding the Components of a Teams App
  • Working with Webhooks in Microsoft Teams
  • Creating Tabs in Microsoft Teams
  • Messaging Extensions
  • Conversational Bots

Module5 Extend Office

  • Office Add-ins
  • Office JS APIs
  • Customisation of Add-ins
  • Testing, Debugging, and Deployment Options
  • Actionable message

Lab: Extend Office

  • Fundamental Components and Types of Office Add-ins
  • Office JavaScript APIs
  • Customisation of Add-ins
  • Actionable Messages

 

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Prerequisites

In this Building Applications and Solutions with Microsoft 365 Core Services training course, there are no formal prerequisites. However, it is beneficial for delegates who are having experience in developing solutions on Microsoft Teams, Office Add-ins.

Audience

This Building Applications and Solutions with Microsoft 365 Core Services training course is suitable for anyone who is interested in learning more about coding an application and is much more beneficial for IT Professionals who want to learn about Microsoft Technologies.

Building Applications and Solution with Microsoft 365 Core Services Course Overview | MS-600

Microsoft 365 is a cloud-based service which helps to build applications and solutions that comes with premium application frameworks such as JSON, OAuth2, OData, REST APIs, Azure AD and B2C. This cloud-based service is designed to help users to work from anywhere with 365's robust security and reliability. Microsoft 365 core services have more career advancement opportunities in any organisation because of the specialised computing skills and industry-recognised certification. This course covers five major elements of Microsoft 365 platform, which are implementing Microsoft identity, working with Microsoft graph, extending and customising SharePoint, extending teams, and extending Office.

This 5-day Building Applications and Solutions with Microsoft 365 Core Services training course is aimed to provide delegates with comprehensive knowledge about the programming and coding skills that are used in Microsoft 365 Core Services Training. It is mainly designed to teach delegates about the basic and the advanced concepts of Microsoft 365 core services. This course explores various concepts, including the working with Microsoft graph, determining workload platform targets, implementing Microsoft identity, and branding and theming in SharePoint. Delegates will also learn about SharePoint Framework web parts, extensions, and how to package and deploy an SPFx solution.

This course will cover these following topics:

· About Microsoft identity platform

  • Implement authorisation to consume an API
  • Optimise network traffic
  • Web parts as teams tabs
  • Webhooks in Microsoft teams
  • Customisation of Add-ins
  • Testing, debugging, and deployment options

By attending this training, delegates will be able to implement Microsoft identity, including registering an application and configuring permissions to consume an API. They will also become able to access user data, access file, manage a group lifecycle, explore query parameters, and optimise network traffic using Microsoft Graph. Delegates will be able to improve their new or existing skills and will have an extra opportunity to get higher rank in their organisation as an AI engineer, App maker, Data engineer, Data scientist, and Developer because it is one the most crucial responsibility in the job.

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What's included in this Microsoft 365 Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

 

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Building Applications and Solution with Microsoft 365 Core Services Exam MS-600 Information

  • Implement Microsoft Identity (20-25%)
  • Build Apps with Microsoft Graph (20-25%)
  • Extend and Customize SharePoint (20-25%)
  • Extend Teams (15-20%)
  • Extend Office (15-20%)

Please note, the exam is not included in the cost of this training course.

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accredited by

Microsoft Gold Partner, on behalf of Microsoft Partner

Online Instructor-led (5 days)

Classroom (5 days)

Online Self-paced (40 hours)

MS-700: Managing Microsoft Teams

Managing Microsoft Teams Course Outline | MS700

Module 1: Microsoft Teams Overview

In Microsoft Teams overview, you will get an overview of Microsoft Teams including Teams architecture and related Office 365 workloads. You will be provided an overview of security and compliance in Microsoft Teams and finally get an overview of how to manage Microsoft Teams.Lessons

  • Overview of Microsoft Teams
  • Overview of security and compliance in Microsoft Teams
  • Overview of managing Microsoft Teams

Lab : Manage roles and create teams

  • Prepare team roles and licenses
  • Create new team

Module 2: Implement Microsoft Teams Governance, Security and Compliance

In implementing governance, security and compliance for Microsoft Teams, you will plan and configure governance for Office 365 groups including expiration and naming policies. Then you will implement security by configuring conditional access, MFA or Threat Management for Microsoft Teams. Finally, you will implement compliance for Teams by using DLP policies, eDiscovery cases or supervision policies.Lessons

  • Implement Governance and Lifecycle Management for Microsoft Teams
  • Implementing Security for Microsoft Teams
  • Implementing Compliance for Microsoft Teams

Lab : Configure Security and Compliance for teams and content

  • Implement Governance and Lifecycle Management for Microsoft Teams
  • Implementing security for Microsoft Teams
  • Implementing compliance for Microsoft Teams

Module 3: Prepare the environment for a Microsoft Teams deployment

In preparing the environment for a Microsoft Teams deployment, you plan an upgrade from Skype for Business to Microsoft Teams by evaluating upgrade paths with coexistence and upgrade modes, manage meeting migrations and configuring coexistence and upgrade settings. Then you plan and configure network settings for Microsoft Teams, and finally you will deploy and manage Microsoft Teams endpoints.Lessons

  • Upgrade from Skype for Business to Microsoft Teams
  • Plan and configure network settings for Microsoft Teams
  • Deploy and Manage Microsoft Teams endpoints

Lab : Environment preparation for Teams

  • Calculate networking capabilities
  • Evaluate configuration profiles
  • Provide team resources

Module 4: Deploy and manage teams

In deploying and managing teams, you will learn how to create and manage teams, manage membership and access for both, internal and external users.Lessons

  • Create and manage teams
  • Manage membership
  • Manage access for external users

Lab : Manage teams

  • Manage team resources
  • Manage sharing and access

Module 5: Manage collaboration in Microsoft Teams

In managing collaboration in Microsoft Teams, you will manage chat and collaboration experiences such as team settings or private channel creation policies. Finally, you will manage settings for Teams apps such as app setup policies, Apps, bots & connectors in Microsoft Teams or publish a custom app in Microsoft Teams.Lessons

  • Manage chat and collaboration experiences
  • Manage settings for Teams apps

Lab : Modify collaboration settings for Teams

  • Configure channel and message policies
  • Manage app settings for team

Module 6: Manage communication in Microsoft Teams

This course concludes with managing communication in Microsoft Teams. You will learn how to manage Live event and meetings experiences, manage phone numbers or Phone System for Microsoft Teams and finally how to troubleshoot audio, video, and client issues.Lessons

  • Manage Live event and meetings experiences
  • Manage phone numbers
  • Manage Phone System for Microsoft Teams
  • Troubleshot audio, video, and client issues

Lab : Modify communication settings for Teams

  • Configure meeting policies
  • Manage Phone System for Microsoft Teams
  • Troubleshooting audio, video and client issues

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Who should attend this Microsoft 365 Training Course?

Students in this course are interested in Microsoft Teams or in passing the Microsoft Teams Administrator Associate certification exam.

Prerequisites

  • A proficient understanding of basic functional experience with Microsoft 365 services.
  • A proficient understanding of general IT practices, including using PowerShell.

Managing Microsoft Teams Course Overview | MS700

The Managing Microsoft Teams course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role. Microsoft Teams admins configure, deploy, and manage Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment. This course covers six central elements - Microsoft Teams overview, implementing governance, security and compliance for Microsoft Teams, preparing the environment for a Microsoft Teams deployment, deploying and managing teams, managing collaboration and managing communication in Microsoft Teams. In Microsoft Teams overview, you will get an overview of Microsoft Teams including Teams architecture and related Office 365 workloads.

You will be provided with an overview of security and compliance in Microsoft Teams and finally get an overview of how to manage Microsoft Teams.

In implementing governance, security and compliance for Microsoft Teams, you will plan and configure governance for Office 365 groups including expiration and naming policies. Then you will implement security by configuring conditional access, MFA or Threat Management for Microsoft Teams. Finally, you will implement compliance for Teams by using DLP policies, eDiscovery cases or supervision policies. In preparing the environment for a Microsoft Teams deployment, you plan an upgrade from Skype for Business to Microsoft Teams by evaluating upgrade paths with coexistence and upgrade modes, manage meeting migrations and configuring coexistence and upgrade settings.

Then you plan and configure network settings for Microsoft Teams, and finally, you will deploy and manage Microsoft Teams endpoints. In deploying and managing teams, you will learn how to create and manage teams, manage membership and access for both, internal and external users. In managing collaboration in Microsoft Teams, you will manage chat and collaboration experiences such as team settings or private channel creation policies. Finally, you will manage settings for Teams apps such as app setup policies, Apps, bots & connectors in Microsoft Teams or publish a custom app in Microsoft Teams. This course concludes with managing communication in Microsoft Teams. You will learn how to manage Live event and meetings experiences, manage phone numbers or Phone System for Microsoft Teams and finally how to troubleshoot audio, video, and client issues.

After completing this coouse, you will learn about the following:

  • What is Microsoft Teams and how the components work together
  • How to implement Governance, Security and Compliance for Microsoft Teams
  • How to prepare an organizations environment for a Microsoft Teams deployment
  • How to deploy and manage teams
  • Ways of managing collaboration in Microsoft Teams
  • Techniques to manage and troubleshoot communication in Microsoft Teams

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What's included in this Microsoft 365 Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Managing Microsoft Teams Exam MS-700 Information

  • Plan and Configure a Microsoft Teams Environment (45-50%)
  • Manage Chat, Calling, and Meetings (30-35%)
  • Manage Teams and App Policies (20-25%)

Please Note: The exam is not included within the cost of this training course.

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Managing Microsoft Teams Exam MS-700 Information

  • Plan and Configure a Microsoft Teams Environment (45-50%)
  • Manage Chat, Calling, and Meetings (30-35%)
  • Manage Teams and App Policies (20-25%)

Please Note: The exam is not included within the cost of this training course.

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FAQ's

Office 365 is a plan that allows users access to Office applications, as well as other services via the internet. Office 365 can be used for both home and business systems, with the appropriate applications being available.
Yes, The Knowledge Academy are a Microsoft Silver Partner, therefore all of the Office 365 training courses are accredited.
Yes, exams are included in our Office 365 training.
The Knowledge Academy offers training in a variety of locations across the UK and around the world, making it easy to find a training venue near you.
The Knowledge Academy is the Leading global training provider in the world for Microsoft 365 Training.
The price for Microsoft 365 Training certification in Australia starts from AUD1295.

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