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Industry Training courses

Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Smart Phone Repair Course Outline

This Smart Phone Repair training course will provide an overview of the following:

  • Introduction to Smart Phone Repair
  • Replacing Broken Glass Digitizer
  • Replacing Broken LCD
  • Repairing the Data Port
  • Replacing the Headset Jack Flex Cable
  • Replacing the Wi-Fi Flex Cable
  • Unlocking Solutions
  • Changing the Home Button, Ear Speaker
  • GSM, CDMA, 3G, 4G Network Concept, and Structure
  • ESN, IMEI and SIM Relationship, Theory, and Concept
  • Physical and Liquid Damage Detection on PCB Boards
  • Data Transfer and Recovery
  • Taking Carrier Locks off GSM Phones
  • BGA Controller Chip Structure and Design

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Who should attend this Smart Phone Repair Course?

This course is designed for any individual who would like to learn the fundamentals of Smart Phone Repair. This course can be used as an entry point into a career in Smart Phone Repair.

Prerequisites

There are no prerequisites for enrolling on this Smart Phone Repair Course.

Smart Phone Repair Course Overview

This Smart Phone Repair training consists of a 1 day, instructor-led course that aims to provide candidates with an overview of the full process of repairing a Smart Phone, from start to finish. This course will focus on physical and liquid damage, and how these damages can be repaired.

This course comes under the topic of Industry Training, which provides delegates with the opportunity to obtain specific training. This course can therefore act as an entry point into a desired career in Smart Phone Repair.

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What's included in this Smart Phone Repair Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Facilitation Skills Training Outline

This course covers the following topics:

  • Introduction to Facilitation
  • Facilitator’s Roles and Responsibilities
  • Leadership Skills
  • Process and Content Facilitation
  • Core Practices and Skills Required
  • Handling Conflict
  • Techniques Contained within the ‘Toolkit’
  • Practice Sessions

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Who should attend this Facilitation Course?

Individuals in a team, leading a project team, heading up a working group or managing a department are recommended to attend this course.

Prerequisites

There are no prerequisites for this course.

Facilitation Skills Training Overview

Facilitation Skills Training is designed to help individuals achieve a practical understanding of the process and skills of facilitation. Facilitation is the skill and art of guiding others to solve their own problems and achieve their objectives without simply giving or offering solutions.

A facilitator provides the structure and process enabling groups to function effectively and to be able to make high-quality decisions.

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What's included in this Facilitation Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Basic Barista Course Outline

This Basic Barista Course will cover the following modules:

  • Module 1: The origins of the coffee bean
  • Module 2: The perfect roast
  • Module 3: Storage and lifespan
  • Module 4: Using grinders and espresso machines
  • Module 5: Spotting bad coffee
  • Module 6: Steaming milk
  • Module 7: Different coffee varieties
  • Module 8: Maintaining your machine

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Who should attend this Barista Training Course?

This course has been specifically designed for anyone who would like to become a Barista and would like to gain the fundamental skills to fulfil this role

Prerequisites

There are no prerequisites for taking this course.

Basic Barista Course Overview

This 1 day Basic Barista Course aims to provide delegates with the fundamental skills and knowledge needed to become a competent Barista. The course has also been designed for those who would like to learn how to make good coffee for personal use.

Basic Barista Training focuses on specific techniques that candidates can use to develop their coffee making skills.

This course is part of the Industry Training topic, which provides a number of specific courses for particular job roles. The Knowledge Academy also offers courses such as Smart Phone Repair, Floristry Introduction, and Facilitation Skills.

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What's included in this Barista Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Floristry Introduction Course Outline

This Floristry Introduction course will cover the following topics:

  • Introduction to Floristry
  • Features of Floristry
  • Key Concepts
  • Types of Design including, Commercial, Wedding, Gift, and Event
  • Design your Own Designs
  • Flower Containers and Buttonholes
  • Types of flowers
  • Flower arrangements
  • Flower materials
  • Floristry techniques
  • Overview

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Who should attend this Floristry Training Course?

This Floristry Introduction training is designed for any individual who would like to learn the fundamentals of Floristry and transform their interest into a skill.

Prerequisites

There are no prerequisites for enrolling on this Floristry Introduction training course, therefore anybody can attend.

Floristry Introduction Course Overview

This Floristry Introduction training consists of a 1 day, the trainer-led course that will provide the delegates with all the fundamental skills and knowledge to undertake basic Floristry. This course will focus on educating delegates on the key concepts, types of design and flowers, techniques, and the tools needed for Floristry.

This Floristry Introduction training course comes under the topic of Industry Training, which encompasses a range of courses, including Facilitation Skills Training and Basic Barista Course. These training courses enable delegates to obtain specific skills that will aid their existing role, or act as an entry point into the desired role. 

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What's included in this Floristry Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Facilities Management Training Course Outline

Introduction to Facilities Management (FM)

Responsibilities of the Facilities Manager

Multi-Unit Residential FM Services

Understanding Stakeholders

Basics of Sustainability

Overview of Energy Management

  • The Process of Energy Management
  • Energy Efficiency
  • Energy Management Techniques

Workplace Facilities

Safety, Health and Fire Law

Law on Staff and Contract Workers

Hazardous Materials

Basics of Health and Amenities

Emergency Management and Security Audits

Managing Business Effectively

Introduction to Contract Management

  • Contracts and Relationships
  • Contractor Management
  • Sustainable Procurement

Monitoring and Reporting

Key Principles of Continual Improvement

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Prerequisites

There are no formal prerequisites for this course.

Who should attend?

Anyone who wishes to gain knowledge of facilities management or wishes to reinforce their existing knowledge can attend this course.

Facilities Management Training Course Overview

Facilities Management (FM) is the discipline of managing an organisation’s buildings and equipment so that operations run smoothly. FM is a profession that includes multiple disciplines to ensure safety, functionality, comfort, and efficiency of the built environment by integrating place, process, people, and technology.

This Facilities Management Training course is designed to provide knowledge regarding the essential area of facilities management. Delegates will understand the scope of a facilities management role and its responsibilities.

Delegates will also gain knowledge regarding environmental responsibility and sustainability and will learn how these can be applied to the business. Other topics included the basics of health and amenities and the principles of continual improvement.

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What's included?

  • The Knowledge Academy's Facilities Management Training Manual
  • Experienced Instructor
  • Certificate

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Product Management Training Course Outline

Introduction to Production Management

  • Key Responsibilities of Product Managers
  • Managing Product Managers

Cross-Functional Role of Product Managers

Strategies for Creating an All-Star Product Team

Product Lifecycle 

Product Marketing Planning Process

Customer Value Management

Product Planning Annually

Evaluating the Product Portfolio

Strategic Product Planning

New Products: Proposal, Development, and Launch

Financial Side of Product Management

Pricing Products and Services

Product Manager as Marketing Manager

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Prerequisites

There are no prerequisites for this course.

Who should attend?

Anyone who wishes to pursue a career in product management or improve their existing skills can attend this course.

Product Management Training Course Overview

Product management is the process of managing a product and its lifecycle, from its beginning as an idea to its physical launch or marketing. The business objectives of product management are to make the product valuable for the targeted customer while producing measurable benefits for the business making it.

This Product Management Training course will help you to learn core skills and strategies that form the entire product management process. Delegates will gain in-depth knowledge of all critical areas of product management such as insight creation, product strategy, product planning and marketing.

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What's Included?

  • The Knowledge Academy’s Project Management Training Course Manual
  • Experienced Instructor
  • Completion Certificate

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Reliability Engineering Training​ Course Outline

Getting Started with Reliability Engineering

  • What is Reliability Engineering?
  • Application and Benefits
  • Basic Concepts

Reliability Analysis During the Design Phase

  • Predicted Reliability of Equipment and Systems with Simple Structure
  • Reliability of Systems with Complex Structure

Qualification Tests for Components and Assemblies

  • Selection Criteria for Electronic Components
  • Tests for Complex Electronic Components
  • Failure Modes, Mechanisms, and Analysis of Electronic Components
  • Qualification Tests for Electronic Assemblies

Introduction to Maintainability Analysis

  • Maintenance and Maintainability
  • Concept of Maintenance
  • Maintainability Aspects of Design Reviews
  • Predicted Maintainability
  • Models for Spare Part Provisioning
  • Repair Strategies

Design Guidelines

  • Design Guidelines for Reliability
  • Design Guidelines for Maintainability
  • Design Guidelines for Software Quality

Reliability and Availability of Repairable Systems

  • Introduction and Assumptions
  • One-Item Structure
  • Systems without Redundancy
  • 1-Out-of-2 Redundancy
  • k-Out-of-n Redundancy
  • Parallel Structures
  • Systems with Complex Structure

Statistical Quality Control and Reliability Tests

  • Statistical Quality Control
  • Statistical Reliability and Maintainability Tests
  • Accelerated Testing

Quality and Reliability Assurance – During the Production Phase

  • Basic Activities
  • Testing and Screening of Electronic Components
  • Test and Screening Strategies

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Prerequisites

There are no prerequisites to attend this course.

Audience

Anyone interested in gaining knowledge and want to contribute to the reliability performance can attend this course. This course is ideal for:

  • Reliability Engineers
  • Maintenance Managers and Supervisors
  • Operations Managers and Supervisors
  • Project Managers and Engineers
  • Anyone training for the above positions

Reliability Engineering Training​ Course Overview

Reliability engineering is an engineering discipline to apply scientific know-how to a product, component, or process. This is done to ensure that it performs without failing and performs for the required period in specified conditions. Reliability engineering focuses on failure costs due to system downtime comprising spare parts cost, equipment repair, overhaul, and warranty. This Reliability Engineering Training is intentionally structured to equip delegates with a knowledge of reliability engineering and its applications.

The Knowledge Academy’s Reliability Engineering Training will introduce delegates to the essential concepts of reliability engineering. The purpose of each module is to provide knowledge about reliability engineering to delegates. Delegates will learn about the basic tasks and rules for quality and reliability assurance of complex equipment and systems. They will get an understanding of failure modes, mechanisms, and analysis of the electronic component.

During this 1-day course, delegates will gain knowledge of design guidelines for reliability, maintainability, and software quality. They will learn about statistical reliability test and statistical maintainability test. In addition, delegates will also become familiarised with statistical analysis of general reliability data. Post completion of this training, delegates will learn how to test and screen electronic components and strategies.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

SCADA Training Course Outline

Social Implications and Impacts

  • Introduction
  • Sociological and Cultural Aspects
  • Overview of Threat Vectors
  • Risk Management

Governance and Management

  • Disaster Recovery and SCADA Business Continuity
  • Incident Response and SCADA
  • Introduction to Forensics Management
  • Governance and Compliance

Architecture and Modeling

  • Communications and Engineering Systems
  • Metrics Framework for a SCADA System
  • Network Topology and Implementation

Commissioning and Operations

  • SCADA Obsolescence and Procurement
  • Patching and Change Management
  • Physical Security Management
  • Tabletop and Red-Blue Exercises
  • Integrity Monitoring
  • Data Management and Records Retention

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Prerequisites

There are no formal prerequisites to attend this course.

Audience

Anyone interested in learning about the fundamentals of SCADA can attend this course.

SCADA Training​ Course Overview

SCADA (Supervisory Control and Data Acquisition) refers to a system of hardware and software elements allowing industrial organisations to monitor, gather, and process real-time data. SCADA can control industrial processes locally or at remote locations. It interacts directly with devices like valves, motors, sensors, etc. SCADA Training is designed to provide expert knowledge in areas of IT, engineering, security, and risk management.

In this SCADA Training, delegates will acquire knowledge of various sociological and cultural aspects. Delegates will become familiarised with the concepts of threat vectors and risk management. In addition, they will learn about different methods to restore and mitigate issues comprising a cyber-incident.

During this training course, delegates will get a comprehensive understanding of forensics management. Furthermore, they will become familiarised with patching and change management, physical security management, and data management. Post completion of this training, delegates will learn how objectives such as integrity of operations, access rights, and data and reporting must be both valid and consistent.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +61 1-800-150644 or Enquire.

What our customers are saying

Frequently asked questions

FAQ's

Please arrive at the venue at 8:45am.
The Knowledge Academy is the Leading global training provider in the world for Industry Training.
The price for Industry Training certification in Australia starts from AUD895.

Why we're the go to training provider for you

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

We are accredited by PeopleCert on behalf of AXELOS

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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