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Course Information

Citrix XenApp 6.5 Administration Outline

The course covers the following topics:

Administration for Citrix XenApp 6

  • XenApp Editions

  • XenApp Features

  • XenApp Architecture

  • AppCenter


Licensing XenApp

  • To License XenApp

  • License Administration Console

  • Installing Licensing

  • License File Management

  • High Availability Considerations


Installing XenApp

  • XenApp Server Role Manager

  • Hardware Requirements

  • Software Requirements

  • Installation Decisions

  • Server Configuration Tool

  • Dynamic Data Center Provisioning

  • Role-based Uninstall

  • XenApp Configuration Options

  • Web Interface Installation Decisions


Arranging XenApp Administration

  • Worker Groups

  • Administrator Privilege Levels

  • Configuration Logging


Connecting and Configuring Web Interface

  • Web Interface Ports

  • Web Interface Installation

  • Site Creation

  • Web Interface Site Modification

  • Specifying Citrix Plug-in Backup URLs

  • Site Appearance

  • Workspace Control

  • Citrix Plug-ins and Web Interface

  • Authentication Configuration

  • Secure Access Configuration

  • Server Configuration

  • Web Interface Site Removal

  • Troubleshooting Web Interface Issues


Delivering Applications and Content

  • Published Resources

  • VM Hosted Apps

  • Organizing Published Resources for Users

  • Advanced Published Resource Settings

  • Published Resource Configuration

  • Troubleshooting Application Delivery Issues


Streaming Applications

  • Application Streaming

  • Citrix Offline Plug-in

  • Citrix Streaming Profiler

  • Application Delivery Methods

  • The Use Web Delivery Method

  • To Stream to Servers

  • Publishing a Streamed Application

  • Configuring Sites for Streaming Applications

  • Offline Access Management

  • Troubleshooting Streaming Issues


Configuring Load Management

  • Load Manager

  • Load Balancing

  • Load Calculation

  • Load Evaluator Configuration

  • Load Balancing Policies

  • Preferential Load Balancing

  • Troubleshooting Load Management Issues


Optimising the User Experience

  • Optimising Session Performance

  • HDX Broadcast Session Reliability

  • HDX Broadcast Session Reliability Considerations

  • HDX RealTime

  • HDX Plug-n-Play

  • HDX MediaStream Windows Media Redirection

  • HDX MediaStream Flash Redirection

  • HDX 3D Image Acceleration

  • HDX 3D Progressive Display

  • User Profiles

  • Troubleshooting User Experience Issues


Configuring Self-Service Applications

  • Self-Service Applications Technologies

  • Citrix Receiver

  • Citrix Merchandising Server

  • Plug-ins

  • Troubleshooting Self-Service Application Issues


Configuring Printing

  • Printing Concepts

  • Default Printing Behavior

  • Printer Provisioning

  • Printing Pathways

  • Printer Drivers

  • Citrix Universal Printing

  • Administrator-Assigned Network Printers

  • Workspace Control and Proximity Printing

  • Printing Preferences

  • Troubleshooting Printing Issues


Securing XenApp

  • XenApp Security Solutions

  • SecureICA

  • Citrix SSL Relay

  • Access Gateway

  • Web Interface Configuration

  • Security Configuration Best Practices

  • Troubleshooting Access Gateway with XenApp


Monitoring XenApp

  • Health Monitoring and Recovery

  • Service Monitoring for XenApp

  • License Usage Monitoring

  • Workflow Studio Overview

  • Accessing the Farm using PowerShell


Further Components

  • SmartAuditor

  • Single Sign-on

  • Branch Optimisation

  • Provisioning Services

  • Power and Capacity Management

  • XenServer


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Who should attend?

The course is intended for IT professionals such as server, network and systems administrators who are familiar with Microsoft Windows environments. It is also suitable for those with previous experience of Citrix XenApp, such as those wishing to upgrade their skills to match the newest version.



The course is open to anyone, but we recommend you have the following knowledge:

  • Familiarity with Microsoft Windows Server 2008 R2

  • Experience with Microsoft SQL Server or enterprise database servers

  • Experience with Active Directory and Group Policy

  • Basic understanding of Microsoft Remote Desktop Services

  • Familiarity with application virtualization technologies, such as Citrix application streaming or Microsoft App-V

  • Basic understanding of Windows Server networking concepts, such as DNS, IIS®, load balancing, and file and printing services

  • Exposure to basic system administration concepts, including logging, software upgrade procedures and high availability operations

  • Familiarity with server monitoring tools

  • Basic understanding of VPN concepts, including SSL encryption and certificates

Citrix XenApp 6.5 Administration Overview

This 3-day Citrix course provides the skills needed to pass the Citrix XenApp 6.5 Administration exam. It will show you how to install Citrix XenApp 6.5 and configure resources, policies and server and farm settings.

The course also prepares you for the Citrix XenApp 6.5 Administration exam. Passing the associated exam will allow you to gain Citrix Certified Administrator (CCA) certification for XenApp, validating the holder has the skills necessary to be an administrator for Citrix XenApp products.

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Citrix XenApp 6.5 Administration Exam

The XenApp 6.5 Administration exam is not included during the course but you will be provided with an exam voucher to book it through Pearson VUE. It uses the following format:

  • 90 minutes duration

  • Multiple choice

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions


It is recommended to have knowledge of Microsoft Windows Server 2008 R2, enterprise database servers and other technologies. See the Prerequisites section of this page for more details.
An exam voucher is included to take the Citrix XenApp 6.5 Administration exam through Pearson VUE.
Your instructor will be an expert in Citrix technologies, with extensive XenApp experience.
Please arrive at the venue at 8:45am.
The price for Citrix XenApp 6.5 Administration certification in Australia starts from AUD4695
The Knowledge Academy is the Leading global training provider in the world for Citrix XenApp 6.5 Administration.
Please see our Citrix Training courses available in Australia

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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