Change Management Foundation & Practitioner Overview
Change Management Foundation and Practitioner Course Outline
The Foundation and Practitioner Change Management Training Course covers the following areas:
Chapter 1: Change Management Perspective
- Change and the Individual
- Learning New Skills
- Models of Individual Change
- Motivation – What Drives and Motivates People?
- Systematic Differences Between People
- Organisational Metaphors
- Organisational Culture
- Models of the Change Process
- Emergent Change
- Key Roles in Organisational Change
Chapter 2: Change and the Organisation: Defining Change
- Drivers for Change
- Cascading Decisions and Designs
- Portfolio, Programmes, and Projects
- Developing Vision
- Viewpoints and Perspectives
- Writing a Vision Statement
- Vision Statement Pitfalls
Chapter 3: Benefits Management
- Benefits Management – Objectives
- Benefits Management – CSF
- Principles and Processes
Chapter 4: Stakeholder Engagement
- Leadership and Engagement
- Principles
- Stakeholders
- Segmenting Stakeholders
- CPIG Segmentation
- Stakeholder Personas
- Example Persona
- Empathy Mapping
- Stakeholder Radar
- Segmenting and Populating the Stakeholder Radar
- Managing Relationships and Mobilising Stakeholders
- Rogers’ Innovation Adoption Model
- Listening and Mobilisation
- Lead with Meaning and Emotion
- Influencing Through Demonstration
Chapter 5: Communication
- Cognitive Biases
- Feedback Mechanisms
- Communication Approaches and Methods
- AIDA
- Sponsors and Leaders of Change
- Factors to Encourage Engagement
- Barriers to Effective Communication
- Communication Effectiveness
- Appealing to Hearts and Minds
- Using Stories to Engage People
- Communication Channels
- ‘Lean’ or ‘Rich’ Communication
- Fostering Collaboration
- Using Social Media
- Effective Communications
- Communication Planning Framework
- Communication Strategy
- Communication Plan
Chapter 6: Change Impact
- Change Impact, Risk, and Continuity Model
- Categorising Change Impacts
- Key Inputs
- McKinsey 7S Model
- Gap Analysis
- Stakeholder Impact Assessment
- Change Severity Assessment
Chapter 7: Change Readiness
- Working with Individuals in Major Changes
- Building Organisational Readiness for Change
- Preparing for Resistance
Chapter 8: Education and Learning Support: Training Planning
- Key Principles of Learning
- Defining What is to be Learned?
Chapter 9: Project Management - Change Initiatives, Projects, and Programmes
- Overview
- Decisions and Designs
- Project Environment
- Project Methodologies
- Identifying Key Roles and Owners
- Change Delivery Plan
Chapter 10: Sustaining Change
- Levers and Leverage
- Types of Levers
- Environmental Levers
- Leadership Levers
- Organisational Development Levers
- Kelman’s Three Levels of Adoption
- Tipping Point and Critical Mass
- Reinforcing Systems – Vicious and Virtuous Cycles
- Levels of Adoption and Critical Mass
- Three Reinforcing Systems
Who should attend this Change Management Foundation and Practitioner Course?
The APMG Change Management Foundation & Practitioner Course provides delegates with a comprehensive understanding of the principles, processes, and techniques used in managing change within organisations. The professionals who can benefit from attending the course are as follows:
- Aspiring Change Managers
- Current Change Managers
- Project Managers
- Business Analysts
- Operational Managers
- Senior Executives
- Programme Managers
- Risk Managers
Prerequisites of the Change Management Foundation and Practitioner Course
There are no formal prerequisites for attending this APMG Change Management Foundation & Practitioner Course.
Change Management Foundation and Practitioner Course Overview
Organisations continually evolve and adapt to stay competitive and relevant. Managing this change effectively is paramount, making Change Management an indispensable discipline. Proficiency in Change Management is crucial for professionals across industries, including Project Managers, HR Professionals, Team Leaders, and Organisational Strategists. Change, whether in processes, structures, or culture, can be met with fear and resistance.
Change Management empowers professionals to not only anticipate and plan for change but also to transform employee attitudes toward it. In an era where adaptability is a key driver of organisational success, mastering Change Management is a strategic imperative. This APMG Change Management Foundation & Practitioner Course offers individuals a unique opportunity to gain both qualifications simultaneously, equipping them with the Change Management Skills to navigate and lead change processes successfully.
In this intensive 5-day APMG Change Management Foundation & Practitioner Course, delegates gain an understanding of Change Management, covering pre-implementation, implementation, and post-implementation phases. The course is split into two parts: the first three days for the Foundation segment and the remaining days for the Practitioner section. Accredited by APMG, it equips delegates with both theoretical and practical knowledge for real-world applications.
Course Objectives
- To understand the different phases of the Change Management process
- To identify and manage resistance to change
- To communicate effectively with stakeholders
- To build a sense of urgency for change
- To develop and implement a Change Management plan
What’s included in this Change Management Foundation & Practitioner Course?
- Change Management Foundation Examination
- Change Management Practitioner Examination
- World-Class Training Sessions from Experiences Instructors
- Change Management Foundation Certificate
- Change Management Practitioner Certificate
- Digital Delegate Pack
Change Management Foundation Exam Information
The Change Management Foundation Exam assesses participants' understanding of the fundamental principles, processes, and practices of change management. This certification focuses on evaluating an individual's knowledge of how to effectively manage and navigate organisational changes.
- Question Type: Multiple Choice
- Total Questions: 50
- Total Marks: 50 Marks
- Pass Mark: 50%, or 25/50 Marks
- Duration: 40 Minutes
- Mode of Examination: Online
- Open Book/ Closed Book: Closed Book
Change Management Practitioner Exam Information
The Change Management Practitioner Exam is designed for those keen on showcasing their Change Management expertise. The exam encompasses an extensive array of Change Management topics, catering to those eager to deepen their knowledge or elevate their career in this domain.
- Question Type: Objective Testing
- Total Questions: 4
- Total Marks: 80 Marks
- Pass Mark: 50%, or 40/80 Marks
- Duration: 150 Minutes
- Mode of Examination: Online
- Open Book/ Closed Book: Open Book
Why choose us
Ways to take this course
Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Change Management Foundation & Practitioner. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.
Unlock your potential with The Knowledge Academy's Change Management Foundation & Practitioner, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.
Experience the most sought-after learning style with The Knowledge Academy's Change Management Foundation & Practitioner. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Change Management Foundation & Practitioner sessions.
Highly experienced trainers
Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience
State of the art training venues
We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible
Small class sizes
Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment
Great value for money
Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value
Streamline large-scale training requirements with The Knowledge Academy’s In-house/Onsite Change Management Foundation & Practitioner at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.
Tailored learning experience
Leverage benefits offered from a certification that fits your unique business or project needs
Maximise your training budget
Cut unnecessary costs and focus your entire budget on what really matters, the training.
Team building opportunity
Our Change Management Foundation & Practitioner offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings
Monitor employees progress
The course know-how will help you track and evaluate your employees' progression and performance with relative ease
What our customers are saying
Fantastic instructor, really informative, however, could have been a bit more interactive and with so much information to digest spread over another full day.
Sian James
Linda is clearly an experienced trainer that makes a course enjoyable and takes into the practical side of what one needs to know for the exam. Her energy and patience is amazing.
Yamuna Winge
Very good knowlwdege, interactive and lots of examples.
ENRIQUE ARGENTO
Change Management Foundation & Practitioner FAQs
These Change Management Courses equip individuals with essential Change Management Skills to effectively manage and implement change within organisations. It covers key principles, processes, and strategies to enhance successful change initiatives, ensuring minimal disruption and maximum benefit.
A change management practitioner facilitates organizational transitions by developing strategies, supporting individuals, and ensuring successful implementation of change initiatives. They analyse impacts, communicate effectively, and train employees to adapt to new processes, enhancing overall efficiency and morale.
APMG certification is valuable for professionals seeking to enhance their skills and credibility in project management and related fields. It is globally recognized, boosts career prospects, and demonstrates a commitment to high standards and continuous improvement.
Yes, APMG is recognised in Australia as a reputable accreditation and certification body, offering internationally recognised qualifications and certifications for professionals in various fields, including project management, IT, and change management.
Yes, Change Management Certification is worth it as it enhances your ability to lead and manage organizational change effectively, increases your job prospects, and boosts your earning potential by equipping you with valuable skills sought by employers.
Yes, this Change Management Course is accredited by APMG International. This accreditation ensures that the course meets high standards and provides valuable certification recognised globally for professionals in Change Management.
The Foundation level focuses on basic understanding and terminology, providing a solid grasp of core principles and methodologies. The Practitioner level emphasises practical application, advanced techniques, and decision-making skills, enabling proficient management and execution of projects or tasks.
The objective of these Change Management Courses is to equip delegates with the essential knowledge, tools, and techniques to effectively manage and lead change initiatives within organisations. It covers the principles of Change Management, stakeholder engagement, communication, and the practical application of Change Management processes.
The entry criteria for these Change Management Courses require no formal prerequisites. However, it is beneficial for participants to have a basic understanding of Change Management concepts and practices. This course is ideal for individuals involved in organisational change, including managers, consultants, and project leaders.
The training curriculum includes popular frameworks and methodologies such as Agile, Scrum, Lean, Six Sigma, PRINCE2, ITIL, PMP, and Waterfall. Each framework is tailored to different Project Management needs, ensuring a comprehensive understanding and practical application for diverse project environments.
To register for the APMG Change Management Foundation & Practitioner Course, visit our website. Navigate to the course page, select your preferred date and location. Follow the prompts to complete your registration and payment process. For assistance, contact their customer support.
The Change Management Training is structured into two parts: the Foundation segment covers the principles and techniques of Change Management, while the Practitioner segment focuses on applying these concepts to real-world scenarios. It includes lectures, interactive sessions, case studies, and exams for certification.
The Knowledge Academy offers training through various formats: online courses for flexible learning, in-person classes for hands-on experience, and a blended approach combining both methods. This ensures that learners can choose the format that best suits their needs and preferences for effective learning outcomes.
The Knowledge Academy's training is designed to be universally applicable across various sectors, providing foundational skills and specialised knowledge. While some courses cater to specific industries, the majority are versatile, equipping professionals with competencies that are valuable and transferable across different fields and organisational contexts.
Yes, the training concludes with a test or evaluation to assess the participants' understanding and knowledge gained during the course. This ensures that the learners are adequately prepared to apply the skills and concepts in real-world scenarios effectively. Successful completion often leads to certification.
Change Management and Project Management are interconnected, as successful projects often involve changes. Change Management ensures smooth transitions by addressing the human aspect of change, while Project Management focuses on planning, executing, and completing projects. Together, they enhance project outcomes by managing both technical and people-related challenges.
Popular Change Management tools used in organisations include Prosci ADKAR, Kotter’s 8-Step Change Model, Lewin’s Change Management Model, ChangeGear, and Jira. These tools help manage transitions by providing frameworks for planning, implementing, and monitoring change, ensuring successful adaptation and minimising resistance.
Yes, this Change Management Training is recognised globally. It equips professionals with essential skills for managing and implementing change effectively in organisations. This certification is widely respected, enhancing career prospects in various industries by validating expertise in Change Management practices.
This Change Management Training discusses successful Change Management case studies such as the restructuring of IBM, Toyota's Lean manufacturing transformation, and Kotter's 8-Step Process at General Electric. These examples highlight practical applications of learned principles like stakeholder engagement, clear communication, and adaptive strategies to manage organisational change effectively.
The Change Management Foundation Course covers tools and techniques such as stakeholder analysis, change impact assessments, organisational readiness surveys, force field analysis, and readiness checklists. These tools help evaluate the organisation's preparedness for change, identify potential resistance, and develop strategies to manage transitions effectively.
Yes, this Change Management Training includes various case studies. These case studies are designed to illustrate real-world applications of Change Management principles, providing participants with practical insights and examples of how to effectively manage change within organisations.
The Change Management Foundation syllabus covers the principles of change, organisational change, Change Management roles, and techniques. The Practitioner level delves into applying these principles in real-world scenarios, managing stakeholders, planning and implementing change, and evaluating its impact.
The ideal candidate for the APMG Change Management Foundation and Practitioner Course is a professional involved in change initiatives, including Project Managers, Change Managers, and HR professionals. It is also suited for individuals seeking to develop their skills and knowledge in managing organisational change effectively.
Yes, you can access the course materials even after completion of the course.
The Change Management Foundation and Practitioner Certification exam typically has no formal prerequisites. However, a basic understanding of Change Management concepts and some experience in a change-related role can be beneficial. It is also recommended to complete an accredited training course before attempting the exam.
Post-training support includes access to online forums, additional learning materials, mentorship programs, and follow-up webinars. Delegates can also benefit from personalised coaching sessions and exclusive Change Management Resources such as case studies and best practice guides to reinforce their learning and practical application.
To pass in the Change Management Foundation and Practitioner Exams, study the official syllabus thoroughly, practice with sample papers, attend training courses, and understand key concepts like stakeholder management, communication planning, and change impact assessment. Focus on applying theories in practical scenarios and managing time efficiently during the exam.
The pass mark for the Change Management Foundation exam is 50%, meaning you need to correctly answer at least 25 out of 50 questions. For the Practitioner exam, the pass mark is 50%, requiring at least 40 correct answers out of 80 questions.
Change Management is for professionals leading organisational change, including Managers, Team Leaders, HR Specialists, and Project Managers. It benefits anyone responsible for implementing change, ensuring smooth transitions, and minimising resistance. It's essential for those aiming to enhance organisational effectiveness and adapt to evolving business environments.
Change Management has roots in the early 20th century, evolving through organisational development studies. Kurt Lewin's 1940s change model laid the foundation, followed by the 1980s focus on organisational behaviour. The 1990s saw formal methodologies like ADKAR emerge, shaping modern Change Management practices aimed at smoothly transitioning individuals and organisations through change.
Yes, the Change Management Training does not expire. Once you have passed the exams, your certification is valid for life. However, staying updated with the latest methodologies and practices is recommended to ensure continued competence in the field.
Common interview questions for a Change Management role include asking about a successful change initiative you've led, how you handle resistance to change, the strategies you use for stakeholder engagement, and examples of challenging change projects and how you managed them.
The highest salary for a Change Management Foundation & Practitioner professional in the UK can reach up to £96,162 per year. This figure varies based on factors such as experience, location, and the specific employer
The APMG Change Management Foundation and Practitioner Course enhances professional development and career advancement in the UK by equipping individuals with essential skills to manage and implement change effectively. It increases employability, opens up leadership opportunities, and supports career progression in various industries by demonstrating expertise in Change Management.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking this APMG Change Management Foundation and Practitioner Training Course.
The training fees for Change Management Foundation & Practitioner certification in Australia starts from AUD4395
The Knowledge Academy is the Leading global training provider for Change Management Foundation & Practitioner.
Please see our Change Management Certification courses available in Australia
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Trusted & Approved
We are accredited by APMG for our Change Management training courses
Many delivery methods
Flexible delivery methods are available depending on your learning style.
High quality resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
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