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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-house Training

Our In-house training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

In-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
Project Management

Change Management Foundation & Practitioner

  • Includes all official Change Management exams & certificates
  • Fully accredited Change Management Foundation and Practitioner provider
  • One of the world's largest training providers of Change Management courses

Available delivery methods for this course:




Live Virtual

Accredited:YesAccrediting body:Change Management (APMG) Enquire See Prices

Course Information

Change Management Foundation and Practitioner Outline

The Foundation and Practitioner Change Management training course covers the following areas:

Change Management Perspective

  • Change and the Individual
  • Models of Individual Change
  • Motivation
  • Systematic Differences Between People
  • Change and the Organisation
  • Organisational Culture
  • Models of the Change Process
  • Emergent Change
  • Key Roles in Organisational Change

Change and the Organisation: Defining Change

  • Drivers for Change
  • Portfolios, Programmes, and Projects
  • Viewpoints and Perspectives
  • Vision Statements

Benefits Management

  • Objectives
  • CSF
  • Principles and Processes

Stakeholder Engagement

  • Leadership and Engagement
  • Empathy Mapping
  • Managing Relationships and Mobilising Stakeholders


  • Feedback Mechanisms
  • Communication Approaches
  • AIDA
  • Barriers to Effective Communication

Change Impact

  • Change Impact, Risk, and Continuity Model
  • McKinsey 7S Model
  • Gap Analysis
  • Stakeholder Impact Assessment

Change Readiness

  • Working with Individuals in Major Changes
  • Building Organisational Readiness for Change
  • Preparing for Resistance

Education and Learning Support: Training Planning

  • Key Principles of Learning
  • Defining what is to be learned

Project Management: Change Initiatives, Projects, and Programmes

  • Decisions and Designs
  • Project Environment
  • Project Methodologies

Sustaining Change

  • Levers and Leverage
  • Levels of Adoption and Critical Mass
  • Reinforcing Systems
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Change Management Foundation and Practitioner Course Overview

This Foundation and Practitioner Change Management training course is a combined course, which allows individuals to gain both qualifications together. Change is significant because it is constantly happening within organisations, hence Change Management is all about being prepared.

Delegates will learn how to deal with change before, during, and after its implementation. They will learn how to transform employee attitudes towards change, as is it often met with fear and resistance. Delegates will also enhance their communication skills, which will help them address opposition to change effectively. As well as this, delegates will learn how to apply their knowledge of Change Management in practical terms to real work scenarios.

This training course is divided into two parts. The first three days will cover the Change Management Foundation part of the course, whilst the remainder of the course will be spent focusing on the Change Management Practitioner section.

This Change Management Foundation and Practitioner course is accredited by APMG (Accrediting Professional Managers Globally).

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Who should attend Change Management Course?

This Foundation and Practitioner Change Management training course is intended for anyone interested in managing or expanding their knowledge of the organisational change. This training course may benefit managers in particular, because they are the ones who decide to apply changes. They are also the ones who need to convince the rest of the organisation that change is for the best.

Furthermore, anyone looking to implement a change methodology within their organisation may find this course useful. Example professions include Project Managers, Change Managers, and those who work in Human Resources.

Change Management Prerequisites

There are no prerequisites for this Foundation and Practitioner Change Management training course, hence anyone can attend.

Delegates should read the first chapter of the Effective Change Manager’s Handbook, which we will provide you with. We recommend you complete the reading as it gives you an insight into the course.

What’s included in this Change Management Training Course?

The following is included in this course:

  • Change Management Foundation Examination
  • Change Management Practitioner Examination
  • Pre-course material
  • The Knowledge Academy Change Management Foundation & Practitioner Manual
  • The Effective Change Manager's Handbook ISBN: 9780749473075
  • Experienced Change Management Instructor
  • Certificate
  • Refreshments

Change Management Foundation and Practitioner Examinations

In order to gain the Foundation and Practitioner Change Management certification, delegates must sit two exams. The exam format is detailed below.

Change Management Foundation Exam information

The Foundation exam tests knowledge and understanding of Change Management in general. The exam is:

  • Multiple choice
  • 50 questions
  • 40 minutes long
  • Closed book

Change Management Practitioner Exam information

The Practitioner exam tests individual’s ability to apply their Change Management expertise to real circumstances. The exam is:

  • Objective testing style (multiple choice)
  • 4 questions worth 20 marks each
  • 2.5 hours long
  • Open book - delegates can take ‘The Effective Change Manager’s Handbook’ into the examination
  • Delegates need to achieve 50% in both examinations to pass.


Change Management Foundation & Practitioner FAQs

Yes, this Change Management Foundation and Practitioner training course is accredited by APMG (Accrediting Professional Managers Globally).
Change Management is all about preparing businesses for inevitable change, to make sure transitions occur as smoothly as possible. Organisation, accounting for all, and possible issues are explored.
The Foundation and Practitioner Change Management course starts at 9am and finishes at 5pm.
We run this course in many locations in the UK and worldwide, so this course will be running somewhere near you.

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Need training delivered to you?

We can offer exceptional deals on in-house/on-site training at a location of your choosing for a number of your staff. Enquire to learn about our offers.

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Dates & Prices for Change Management Foundation & Practitioner

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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

Trusted & Approved

We are accredited by APMG for our Change Management training courses

Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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