Course information

CHAMPS2® Foundation & Practitioner Course Outline

Module 1: Transformational Change

  • What is a Transformation?
  • Business Transformation Means
  • Transforming the Postal Service
  • Why Transform?
  • What are we Transforming?
  • What do we Want to Achieve?
  • Transformation Journey
  • Vision Statements
  • Transformation Success Stories 
  • How Did they do it?

Module 2: Introduction to CHAMPS2®

  • What needs to Transform?
  • Why Do We Need a Method?
  • CHAMPS2®: A Common-Sense Approach
  • Scaling CHAMPS2®
  • Applying CHAMPS2® to Programme Structure
  • Tailoring CHAMPS2®– Quality Management Framework
  • Using Quality Management Products
  • CHAMPS2®Gates
  • CHAMPS2® Vs Project/Programme Management

Module 3: Orientation to CHAMPS2®Phases

  • Transformation Initiation and Visioning
  • Shaping and Planning
  • Design
  • Service Creation and Realisation
  • Proving and Transition
  • Stabilisation
  • Benefits Realisation
    • What is it About?
    • Realise Benefits and Continuous Improvement
    • What Difference will the Change Make?
    • Why are Benefits Important?
    • Benefits Lifecycle and Tracking Benefits

Module 4: Tools and Approaches

  • Transformation Journey
  • A Common Sense Approach
  • Transformation Initiation
  • Visioning
  • Shaping and Planning
  • Design
  • Service Creation and Realisation
  • Proving and Transition
  • Stabilisation
  • Benefits Realisation
  • Benefits Lifecycle
  • CHAMPS2® Phases

Module 5: Solution Evolution

  • Solution Design
  • Specifications
  • Make it Work
  • Put the Solution into Live Operation
  • Processes, Organisation, and Technology

Module 6: Evolution of Business Processes

  • Process Decomposition
  • Create Supporting Products
  • Verify Processes
  • Process Development Across the Phases
  • Evolution of the Organisation
  • Role/Job Design

Module 7: Implement Organisation Structure

  • Organisation Development Across the Phases
  • Evolution of Technology
  • Development and Testing
  • Put the Solution into Live Operation
  • Technology Development Across the Phases
  • Transformation Products
  • CHAMPS2® Control Section
  • CHAMPS2® Gates
  • Roles and Responsibilities
  • Design Authorities

Module 8: CHAMPS2® Strategies

  • Governance
  • Milestone Products
  • Evolution of the Business Case
  • Service Creation
  • Solution Implementation

Module 9: Benefits Management

  • Why Benefits are Important?
  • Types of Benefits and Their Importance 
  • Benefits Lifecycle
  • Benefits Management
  • Benefits Realisation Plan
  • Benefit Card
  • Benefits Management Governance

Module 10: Stakeholder Management

  • Stakeholders, Change, and Compliance
  • Stakeholder Activities and Messages
  • Change Impact
  • Communication
  • Compliance

Module 11: Quality Management

  • Quality Management Framework
  • Phase Quality Plan
  • Product Quality Plan
  • Phase Exit Criteria Checklist
  • Achieving Quality

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Who should attend this CHAMPS2® Foundation & Practitioner Course?

This CHAMPS2® Foundation and Practitioner Training Course is designed to provide a detailed understanding of the CHAMPS2® methodology and how to apply it effectively in various contexts. This course is especially beneficial for professionals such as:

  • Change Managers
  • Project Managers
  • Programme Managers
  • Senior Executives and Leaders
  • Business Analysts
  • IT Professionals
  • Operations Managers
  • Human Resource (HR) Professionals

Prerequisites of the CHAMPS2® Foundation & Practitioner Training Course

There are no formal prerequisites for this CHAMPS2® Foundation and Practitioner Course. However, candidates must successfully pass the CHAMPS2® Foundation Exam to continue to the Practitioner section of the course.

CHAMPS2® Foundation & Practitioner Course Overview

Effective Change Management is crucial for organisational success. CHAMPS2® (Change Management in the Public Sector) provides a structured approach to managing business transformations, ensuring alignment with strategic objectives and stakeholder needs. Its relevance spans across industries, making it an asset for any professional involved in driving change.

Understanding CHAMPS2® is essential for professionals aiming to lead and manage change initiatives effectively. It equips them with the tools and methodologies needed to navigate the complexities of transformation projects. This training is particularly beneficial for change managers, project managers, business analysts, and anyone responsible for implementing change within their organisation.

The Knowledge Academy's 4-days CHAMPS2® Foundation & Practitioner Training Course is designed to provide delegates with a thorough understanding of the CHAMPS2® methodology. Delegates will learn how to apply its principles in real-world scenarios, ensuring they can drive successful change initiatives. The course combines theoretical knowledge with practical exercises, enabling delegates to gain hands-on experience.

Course Objectives

  • To understand the principles and framework of the CHAMPS2® methodology
  • To learn how to apply CHAMPS2® techniques in managing business change
  • To develop skills for effective stakeholder engagement and communication
  • To gain insights into strategic planning and execution within the CHAMPS2® framework
  • To acquire the ability to deliver sustainable change results
  • To prepare for and achieve CHAMPS2® Foundation & Practitioner certification

Upon completion of this course, delegates will be well-equipped to manage and lead change initiatives successfully. They will have gained a recognised certification that enhances their professional credibility and career prospects.

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What's included in this CHAMPS2® Foundation & Practitioner Training Course?

  • CHAMPS2® Foundation Examination
  • CHAMPS2® Practitioner Examination
  • World-Class Training Sessions from Experienced Instructors
  • CHAMPS2® Foundation Certificate
  • CHAMPS2® Practitioner Certificate
  • Digital Delegate Pack

CHAMPS2® Foundation Exam Information

The CHAMPS2® Foundation Exam evaluates knowledge of the CHAMPS2® methodology, a framework for enhancing business processes and managing change within organisations. The exam format is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 50 (each question is worth 1 mark) 
  • Total Marks: 50 Marks 
  • Pass Marks: 64%, or 32/50 Marks 
  • Duration: 45 Minutes 
  • Open Book/Closed Book: Closed Book 

Why choose us

Our Canberra venue


Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Canberra is the capital city of Australia and largest inland city. The population of Canberra is around 380,000 and is located 170 miles south-west of Sydney in the Northern end of the Australian Capital Territory. Canberra was elected as the nation’s capital in 1908 against the two rivals Melbourne and Sydney. There are two main universities in Canberra the Australian National University which has over 10,000 full-time students and the University of Canberra with over 8,000 students attending. St. Mark’s Theological College is a part of the Charles Sturt University. As of 2004 there were a total of 140 schools in Canberra with 96 of them being government run and 44 being private. During the 2006-2008 period some schools were closed and others were merged together. There is a high percentage of non-government run schools in Canberra that make up almost 41% of ACT enrolments. There are a number of military schools in Canberra including the Australian Defence Force Academy and the Royal Military College.

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Contact us for more information

T: +61 272026926

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led CHAMPS2 Training | CHAMPS2® Foundation & Practitioner Training in Canberra. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's CHAMPS2 Training | CHAMPS2® Foundation & Practitioner Training in Canberra, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's CHAMPS2 Training | CHAMPS2® Foundation & Practitioner Training in Canberra. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led CHAMPS2 Training | CHAMPS2® Foundation & Practitioner Training in Canberra sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

CHAMPS2 Training | CHAMPS2® Foundation & Practitioner Training in Canberra FAQs

Yes, this CHAMPS2® course is accredited by APMG.
This CHAMPS2® Foundation certification is valid indefinitely. However, this could change in the future, meaning that candidates should stay up to date with CHAMPS2® amendments to ensure that the qualification does not become invalid.
Yes, candidates will be required to complete at least two hours of evening work for each day of the course.
There are no prerequisites for completing this CHAMPS2® Foundation and Practitioner course. However, in order to complete the course, both the Foundation level and Practitioner level examinations must be passed.
This course is no longer available. Please reach out to our learning and development specialist for an alternative training course.
The training fees for CHAMPS2® Foundation & Practitioner certification in Canberra starts from AUD5695
The Knowledge Academy is the Leading global training provider for CHAMPS2® Foundation & Practitioner.
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Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

Our CHAMPS2® training courses are accredited by APMG.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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