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This course, focused on the practical application of Business Process Mapping, will provide delegates with the insight, knowledge and confidence to make BPM a reality in their organisation. Upon completion of this Business Analysis training course, delegates will be able to document, understand and improve their organisations business processes. They will gain the knowledge and confidence to implement business process mapping within their organisation and make a significant gain in business performance.
Business Process Mapping is an activity which involves what a business entity does, who is responsible, how a business process should be completed and how should the success of a business process be determined.
The following modules will be covered during this Business Analysis Course:
Understanding The Terms
The Stages of Business Process Mapping
Mapping a Business Activity
The Detail Behind the Processes
Assigning Control and Responsibilities
Creating ‘to be’ Processes
This course is recommended for managers, project leaders and individuals involved in improving the effectiveness of business processes
Delegates will be required to bring with them examples of either existing processes requiring improvement or areas where new processes need to be implemented.
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Business Analyst Training
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell