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One of our training experts will be in touch shortly to go overy your training requirements.
One of our training experts will be in touch shortly to go over your training requirements.
Learn how to focus on offering exceptional value to the customer & how to build a great customer relationship
Includes materials, exam and certificate
GUARANTEED LOWEST PRICE IN THE INDUSTRY
There are pre-requisites prior to attending this course
Service Management training courses delivered by World Class Service Management instructors in luxury nationwide venues
Online Instructor-led (2 days)
Classroom (2 days)
Online Self-paced (16 hours)
Certified Agile IT Service Manager (CAITSM) Exam
This CAITSM course covers the following topics:
Introduction
Exploring Elements of Agile
Service Management Framework
By the end of the course, you will:
To help and support our clients we are providing a limited number of 250 daily discount codes. Hurry, first come, first served!
If you miss out, enquire to get yourself on the waiting list for the next day!
(344 remaining)
This course is recommended for anybody in the IT industry who is working in Service Management, including IT Managers and support staff.
There are no prerequisites for this course.
This Certified Agile IT Service Management (CAITSM) course is designed to provide an in-depth understanding of the main components of Agile IT Service Management and how its processes can be implemented into your organisation. This 2-day course will provide you with the knowledge to streamline your IT services and allow you to work in a smarter, more efficient manner. Certified Agile IT Service Management Training focuses on the ever-changing requirements in the day-to-day running of businesses and organisations, whilst allowing continuous improvement without needing to compromise business continuity.
The Knowledge Academy's Certified Agile IT Service Management (CAITSM) course is designed to create a functioning and effective IT Service Management Team from 1st Line Support to IT Manager. You will be able to identify and target the quick and easy wins to improve your business and break down bigger projects into smaller iterations, allowing the business to see the benefits of changes without having to wait till project completion.
In order to acquire this CAITSM certification, delegates will need to sit an exam. The exam details are as follows:
What's included in this Agile Training Course?
This training course includes the following:
Certified Agile IT Service Manager (CAITSM) Exam
In order to acquire this CAITSM certification, delegates will need to sit an exam. The exam details are as follows:
Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +61 272026926 or Enquire.
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
We are accredited by PeopleCert on behalf of AXELOS
Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
