Course information

Soft Skills Training for Sales Professionals Course Outline

Module 1: Introduction to Sales

  • Sales Process
  • Sales Models
  • What is Sales Skills?
  • Sales Skills Benefits
  • How to Improve Sales Skills?
  • Why Soft Skills Matter in Sales?
  • Skills for Sales Managers to Become a Better Leader
  • Types of Soft Skills That Employers Look for on Resumes

Module 2: Soft Skills Vs Hard Skills

  • What are Hard Skills?
  • What are Soft Skills?
  • What's the Difference Between Soft and Hard Skills?

Module 3: Hard Skills for Sales Professionals

  • Product Knowledge
  • Understanding of Common Business Software Tools
  • Business Communication
  • Effective Communication Skills for Sales
  • Client Engagement
  • Active Listening
  • Conflict Management and Resolution
  • Sales Presentations/Demos
  • Social Selling

Module 4: Role-Critical Skills for Sales Professionals

  • Prospecting
  • Lead Qualification
  • Contract Negotiation
  • Policy Knowledge
  • Referral Selling
  • Closing Skills
  • Customer Success

Module 5: Traits of Successful Salespeople

  • Self-Motivated/Ambitious
  • Coachable
  • Adaptable
  • Sociable
  • Responsible
  • Goal-Oriented
  • Empathetic
  • Passionate About Selling
  • Emotional Intelligence in Sales

Module 6: Soft Skills for Sales Professionals

  • Relationship Building
  • Knowing When to Shut Up
  • Time Management
  • Storytelling
  • Research/Information Gathering
  • Critical Thinking
  • Problem Solving
  • Tech Savvy
  • Collaboration
  • Ways to Improve Soft Skills

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Who should attend this Soft Skills Training for Sales Professionals Course?

This Soft Skills Training for Sales Professionals Course in Fairfax is designed for individuals who are involved in sales or sales-related roles and wish to enhance their interpersonal skills, communication abilities, and overall effectiveness in dealing with customers and clients. This Sales Training Course is especially beneficial for the following professionals:

  • Sales Representatives
  • Business Development Professionals
  • Sales Managers
  • Accounts Executives
  • Customer Service Representatives
  • Recruiters
  • Small Business Owners

Prerequisites of the Soft Skills Training for Sales Professionals Course

There are no formal prerequisites for this Soft Skills Training for Sales Professionals Course. However, strong communication skills and negotiation skills would be beneficial for the delegates.

Soft Skills Training for Sales Professionals Course Overview

Soft skills are characteristics and personality qualities that allow employees to interact with others and succeed at work. This training in Fairfax covers a wide range of themes, such as effective communication, negotiation, time management, customer service, dispute resolution, leadership, and presentation abilities.

This training in Fairfax equips learners with emotional intelligence, which will help them develop their self-awareness, self-regulation, motivation, empathy, and social skills. Pursuing this training helps individuals get equipped with the necessary skills and techniques to enhance their career opportunities and increase their earnings.

The Knowledge Academy’s 1-day Soft Skills Training for Sales Professionals provides delegates in Fairfax with in-depth knowledge about the essential soft skills needed to succeed in the sales industry. During this training, the delegates learn about tools and techniques that are needed for interacting with clients and colleagues effectively.

Course Objectives:

  • To equip sales professionals with the soft skills they need to succeed in their careers
  • To help sales professionals communicate more effectively with clients and colleagues
  • To enable sales professionals to negotiate deals and contracts more effectively
  • To improve sales professionals' time management skills and ability to prioritize tasks
  • To help sales professionals provide excellent customer service and handle difficult customers
  • To teach sales professionals how to resolve conflicts and disputes in a professional manner

At the end of this training, delegates in Fairfax learn to develop leadership skills for leading and motivating a team. They also learn to improve presentation skills for delivering engaging and effective presentations.

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What’s included in this Soft Skills Training for Sales Professionals Course?

  • World-Class Training Sessions from Experienced Instructors
  • Soft Skills Training for Sales Professionals Certificate
  • Digital Delegate Pack

Why choose us

Our Fairfax venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

The city of Fairfax is located in the state of Virginia in the Fairfax County. The city of Fairfax is approximately 16 miles south-west of Washington D.C. Fairfax was rated number 3 in the Forbes Magazines "Top 25 Places to Live Well". The current population of Fairfax stand at roughly 24,000 residents. The unemployment rate for Fairfax currently stands at just above 3%. This is an improvement on the unemployment conditions of the previous year when the rate stood at 4 and a half percent. Virginia’s largest public research university the George Mason University is located in Fairfax. As of 2013 the university had around 34,000 students enrolled and nearly 3,000 academic staff members. The university is recognised for their strong programs in economics, law, creative writing, computer science, and business. Fair fax also has its own international school - Virginia International University, which offers programs in computer science, business management, international relations, public administration and education. The international university also has courses to teach English to speakers of other languages.

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Address

 Courtyard Fairfax Fair Oaks
11220 Lee Jackson Memorial Highway
Fairfax
Virginia
22030

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Soft Skills Training For Sales Professionals | Sales Training in Fairfax. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Soft Skills Training For Sales Professionals | Sales Training in Fairfax, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Soft Skills Training For Sales Professionals | Sales Training in Fairfax FAQs

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The training fees for certification in Fairfax starts from $1295
The Knowledge Academy is the Leading global training provider for .
Please see our courses available in Fairfax
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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