Course information

Office Skills Masterclass Course Outline

Module 1: Introduction

  • Some Basic Elements and Definitions
  • Basic Computer Literacy

Module 2: Front Desk and Other Skills

  • Reception Manning
  • EPABX Skills
  • Office Stationery and Supplies
  • Critical Thinking Skills
  • Quick-Learning Skills

Module 3: Office Automation Skills

  • EPABX
  • Fax Machine
  • Photocopiers
  • Computers
  • Scanners
  • Printers
  • Equipment Repairs and Maintenance

Module 4: Basic Administration Skills

  • Organising Meetings
  • Strategic Planning and Scheduling Skills
  • Time-Management Skills
  • Verbal and Written Communication Skills

 

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Who should attend this Office Skills Masterclass?

The Office Skills Masterclass Course is designed for anyone who wants to learn the essential skills needed to succeed in the workplace. The following professionals can benefit from attending this course:

  • Administrative Professionals
  • Office Assistants
  • Human Resources (HR) Professionals
  • Receptionists
  • Data Entry Operators
  • Team Coordinators
  • Personal Assistants
  • Business Owners

Prerequisites of the Office Skills Masterclass

There are no formal prerequisites for the Office Skills Masterclass.

 

Office Skills Masterclass Overview

The Office Skills Masterclass caters to the dynamic demands of contemporary workplaces, equipping delegates with indispensable knowledge in areas such as time management, communication, and technology proficiency. As businesses increasingly rely on efficient administrative practices, this course, tailored specifically for PA and Secretarial professionals, stands as a beacon of expertise, offering comprehensive insights and hands-on training.

Proficiency in Office Skills is non-negotiable for PA and Secretarial professionals, who serve as the backbone of any organisation. Mastering the intricacies of office management not only enhances productivity but also elevates the overall efficiency of the workplace. These skills are essential for individuals striving for excellence in administrative roles, ensuring they remain competitive and indispensable in the modern workforce.

This intensive 1-day Office Skills Masterclass spans a single day, packed with immersive learning experiences designed to transform delegates into proficient Office Managers. Through interactive workshops and expert-led sessions, delegates will gain a deep understanding of office protocols, communication strategies, and technology utilisation. The training will empower delegates to navigate complex challenges with ease, enabling them to excel in their roles and contribute significantly to the organisations they serve.

Course Objectives:

  • To learn techniques to optimise time and prioritise tasks effectively
  • To develop precise, concise, and persuasive communication abilities
  • To acquire hands-on experience with essential office software and tools
  • To streamline processes and enhance efficiency through effective organisational strategies
  • To cultivate the ability to tackle unexpected challenges with creativity and resourcefulness
  • To foster a collaborative work environment by honing interpersonal skills
  • To understand legal and ethical responsibilities related to Office Management

Upon completing the Office Skills Masterclass, delegates will be versed in a range of essential and advanced office competencies, from technology utilisation to effective communication practices. It will help them navigate and excel in modern office environments, elevating their productivity and contributing more significantly to their organisation's success.

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What’s included in this Office Skills Masterclass?

  • World-Class Training Sessions from Experienced Instructors          
  • Office Skills Masterclass Certificate        
  • Digital Delegate Pack

Why choose us

Our Sacramento venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Sacramento is situated near central valley at the joining of the Sacramento River and the American River, as well as it being the capital city of California it is also the sixth largest city within California and is home to around 485,199 people within 2014. Sacramento also has a metropolitan population of an estimated 2,414, 783 in 2010 therefore ranking it in third place as the largest metropolitan population within California. Sacramento is also the seat to the government of Sacramento County, and America’s most diverse city as of Harvard University civil rights project in 2002. There are a number of different types of schools, which are public, private or independent, the independent schools within Sacramento include the Waldorf School and the Sacramento Country Day School which was run by the California Association of Independent Schools as opposed to being one of the Roman Catholic Independent schools. The Public schools include Natomas Unified School District, Twin Rivers Unified School District, Sacramento City Unified School District and Elk Grove Unified School District. Some of the Universities within the city include Sacramento State (California State University, Sacramento) and University of California. Sacramento State University plays a big part in the education of students, as of 2004 they enrolled roughly 22,555 undergraduates within the eight colleges it operates. There is also a few universities with campuses in Sacramento which include the McGeroge School of law – University of Pacific, National University, Western Seminary and the University of San Francisco. All of the Universities offer students different types of courses and degrees some of which include graduate, undergraduate, bachelors, masters and doctoral degrees. Subjects can also differ depending on the institution with regards to public health sciences, administration, project management, business, sciences, law, counselling, education, mathematics, engineering, arts, sports and many more. Sacramento also consists of different schools which practise religion, these being an Islamic school the Masjid Annur, Christian schools such as the Sacramento Adventist Academy and the Capital Christian School as well as a Jewish school which is the Shalom School.

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Address

Sacremento, California

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Office Skills Masterclass | PA And Secretarial Training in Sacramento. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Office Skills Masterclass | PA And Secretarial Training in Sacramento, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Office Skills Masterclass | PA And Secretarial Training in Sacramento FAQs

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The training fees for certification in Sacramento starts from $1295
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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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