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One of our training experts will be in touch shortly to go over your training requirements.

Course Information

Office Skills Masterclass Course Outline

Module 1: Introduction

  • Some Basic Elements and Definitions
  • Basic Computer Literacy

Module 2: Front Desk and Other Skills

  • Reception Manning
  • EPABX Skills
  • Office Stationery and Supplies
  • Critical Thinking Skills
  • Quick-Learning Skills

Module 3: Office Automation Skills

  • EPABX
  • Fax Machine
  • Photocopiers
  • Computers
  • Scanners
  • Printers
  • Equipment Repairs and Maintenance

Module 4: Basic Administration Skills

  • Organising Meetings
  • Strategic Planning and Scheduling Skills
  • Time-Management Skills
  • Verbal and Written Communication Skills

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Prerequisites

In this training, there are no formal prerequisites.

Audience

This Office Skills courseware is suitable for anyone who is looking for their first job and wants to work in an office environment.

Office Skills Masterclass​ Course Overview

Office skills can be considered as the basic administrative skills that assist an office to operate smoothly. Employers usually expect from administrators to have experience or knowledge of necessary office skills before they recruit them. So, they can have abilities that allow them to schedule appointments, greet customers, make sure the proper functioning of the office and facilitate employees with office resources.

With the help of these skills, office administrators can be good at meeting and anticipating supervisor or employee needs. They can also make any visitors feel welcomed by providing a friendly presence and keeping a well-maintained office.

This office skills course covers a wide variety of topics that will help delegates to perform effectively as an office worker, manager or supervisor. This course has been developed to assist delegates to gain essential skills for working in an office. Also, it is flexible courseware that is designed to assist them in gaining work-ready office skills.

This 1-day course aims at those who are new to work in an office. The training is extremely thorough and should generate rapid improvement in productivity for everyone. This Office Skills Masterclass basically focuses on the following areas:

  • Basic computer literacy skills
  • Organisational skills
  • Strategic planning and scheduling skills
  • Time-management skills
  • Verbal and written communication skills
  • Critical thinking skills
  • Quick-learning skills
  • Detail-oriented
  • Developing effective communication skills

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

What our customers are saying

Frequently asked questions

FAQ's

Please arrive at the venue at 8:45am.
In this training, there are no formal prerequisites.
This Office Skills courseware is suitable for anyone who is looking for their first job and wants to work in an office environment.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Experienced Instructor, and Refreshments
This course is 1 day.
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts
The price for Office Skills Masterclass certification in the United States starts from $995
The Knowledge Academy is the Leading global training provider in the world for Office Skills Masterclass.

Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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We may not have any package deals available including this course. If you enquire or give us a call on 646-687-6780 and speak to our training experts, we should be able to help you with your requirements.