Course information

Office Skills Masterclass Course Outline

Module 1: Introduction

  • Some Basic Elements and Definitions
  • Basic Computer Literacy

Module 2: Front Desk and Other Skills

  • Reception Manning
  • EPABX Skills
  • Office Stationery and Supplies
  • Critical Thinking Skills
  • Quick-Learning Skills

Module 3: Office Automation Skills

  • EPABX
  • Fax Machine
  • Photocopiers
  • Computers
  • Scanners
  • Printers
  • Equipment Repairs and Maintenance

Module 4: Basic Administration Skills

  • Organising Meetings
  • Strategic Planning and Scheduling Skills
  • Time-Management Skills
  • Verbal and Written Communication Skills

 

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Who should attend this Office Skills Masterclass?

The Office Skills Masterclass Course is designed for anyone who wants to learn the essential skills needed to succeed in the workplace. The following professionals can benefit from attending this course:

  • Administrative Professionals
  • Office Assistants
  • Human Resources (HR) Professionals
  • Receptionists
  • Data Entry Operators
  • Team Coordinators
  • Personal Assistants
  • Business Owners

Prerequisites of the Office Skills Masterclass

There are no formal prerequisites for the Office Skills Masterclass.

 

Office Skills Masterclass Overview

The Office Skills Masterclass caters to the dynamic demands of contemporary workplaces, equipping delegates with indispensable knowledge in areas such as time management, communication, and technology proficiency. As businesses increasingly rely on efficient administrative practices, this course, tailored specifically for PA and Secretarial professionals, stands as a beacon of expertise, offering comprehensive insights and hands-on training.

Proficiency in Office Skills is non-negotiable for PA and Secretarial professionals, who serve as the backbone of any organisation. Mastering the intricacies of office management not only enhances productivity but also elevates the overall efficiency of the workplace. These skills are essential for individuals striving for excellence in administrative roles, ensuring they remain competitive and indispensable in the modern workforce.

This intensive 1-day Office Skills Masterclass spans a single day, packed with immersive learning experiences designed to transform delegates into proficient Office Managers. Through interactive workshops and expert-led sessions, delegates will gain a deep understanding of office protocols, communication strategies, and technology utilisation. The training will empower delegates to navigate complex challenges with ease, enabling them to excel in their roles and contribute significantly to the organisations they serve.

Course Objectives:

  • To learn techniques to optimise time and prioritise tasks effectively
  • To develop precise, concise, and persuasive communication abilities
  • To acquire hands-on experience with essential office software and tools
  • To streamline processes and enhance efficiency through effective organisational strategies
  • To cultivate the ability to tackle unexpected challenges with creativity and resourcefulness
  • To foster a collaborative work environment by honing interpersonal skills
  • To understand legal and ethical responsibilities related to Office Management

Upon completing the Office Skills Masterclass, delegates will be versed in a range of essential and advanced office competencies, from technology utilisation to effective communication practices. It will help them navigate and excel in modern office environments, elevating their productivity and contributing more significantly to their organisation's success.

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What’s included in this Office Skills Masterclass?

  • World-Class Training Sessions from Experienced Instructors          
  • Office Skills Masterclass Certificate        
  • Digital Delegate Pack

Why choose us

Our Dallas venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Dallas is a large city in the state of Texas, USA. It is most famous for its oil and cotton industries and its busy railroad lines. The city has population of around 1,300,000 people and is home to a large amount of Fortune 500 companies. In Dallas, there are 337 public schools, almost 90 private schools and 38 colleges. Dallas is the centre of education in the southern central United States. The University of Texas Southwestern Medical School is an exclusive medical school admitting only about 200 students per year. Other universities include Texas Women’s University which is a nursing school located in Parkland Memorial Hospital, and Dallas Baptist University which is a private university that offers Biblical and Christian subjects. It enrols around 5,500 people and provides students with graduate, doctoral and undergraduate degrees. Criswell College is a university started by the First Baptist Church of Dallas in the 1970s, also offering Biblical studies and has around 400 students enrolled currently. Dallas Theological Seminary offers students seminaries in the evangelical faith and boasts an alumni of around 12,000 people. There are a number of universities in the close proximity of Dallas including The University of Dallas in Irving and the El Centro College. El Centro College was established in 1966 and has a student population of around 10,000 students and as is one of the only universities in Dallas which offers fashion design and marketing programs as well as food hospitality programs. The main school district of Dallas is the Dallas Independent School District which enrols over 160,000 students.  The School for the Talented and Gifted in Dallas was voted the best school in the United States numerous times and another Dallas school, the Science and Engineering Magnet has been named number two in the very same list on numerous occasions. There are a high number of private schools in Dallas, including The Hockaday School, Burton Adventist Academy, Parish Episcopal School, The Winston School, Yavneh Academy of Dallas and Dallas Lutheran School.

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Address

15455 Dallas Parkway, Suite 600,

Addison, Texas 75001.

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Office Skills Masterclass | PA And Secretarial Training in Dallas. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Office Skills Masterclass | PA And Secretarial Training in Dallas, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Office Skills Masterclass | PA And Secretarial Training in Dallas FAQs

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The training fees for certification in Dallas starts from $1295
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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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