IT Support and Solution Training

Online Instructor-led (2 days)

Online Self-paced (16 hours)

MacOS Mojave Troubleshooting and Support Training Course Outline

Module 1: Installation and Configuration

  • Introduction
  • Features in macOS Mojave
  • macOS Requirements before Installation
  • Installing macOS Mojave
  • Clean Install a New Shiny Version
    • Compatibility of Existing Mac with macOS Mojave
    • macOS Mojave Bootable USB Installer Drive
    • Backing Up All the Data
  • Steps to Install a New Shiny Version
  • Upgrading Mac
  • Using Setup Assistant for Initial Configuration
  • Recovery in macOS Mojave and Installing Software Updates

Module 2: Manage Users

  • Introduction
  • Overview of User Accounts
  • Add and Remove User Accounts
  • Recovering User Name/Account Name
  • Changing the User Password
  • Reset User Password
  • Using Home Folders

Module 3: Security

  • New Security Features in macOS Mojave
  • Exploring the Keychain
  • Using the Keychain
  • Reset and Change User Passwords

Module 4: File Systems

  • Introduction
  • Hard Disks, Partitions, and Volumes
  • APFS File System and Disk Management
  • Partitioning and Erasing with Disk Utility
  • Data Migration in Target Disk Mode
  • Data Encryption with FileVault
  • MacOS Permissions Models
  • Modification of Permissions

Module 5: Data Management

  • Archiving Files and Folders
  • Revealing Hidden Files and Folders
  • Navigating the File System
  • Exploring and Navigating the Library Folders
  • Understanding Metadata
  • Using Siri and Spotlight
  • Time Machine Solution
  • Backing up and Restoring Data
  • Storing Data with the Time Machine

Module 6: Applications and Processes

  • Installing and Uninstalling Applications
  • Troubleshoot Application Issues
  • Launching Services
  • Quicklook
  • Saving Documents with iCloud Drive
  • Continuity and Universal Clipboard
  • Optimising Storage with macOS Mojave

Module 7: Network Configuration

  • Configuring Basic Network Settings
  • Configuring Proxy Servers
  • Configuring VPN Settings
  • Troubleshooting Network Issues

Module 8: Network Services

  • Using Mail Services
  • Using Mail Services: Send and Reply
  • Using Mail Services: Organise and Search
  • Using Exchange
  • Accessing Network File Servers
  • Screen Sharing Services
  • Using and Navigating the Firewall

Module 9: Managing the Boot Process

  • MacOS Recovery Tools
  • MacOS Recovery Utilities
  • Troubleshooting with Console and Terminal
  • Firmware with the Boot Process
  • Start-up for the Troubleshooting of the Boot Process

Module 10: Binding macOS to Active Directory

  • macOS in the Microsoft Windows Active Directory Environment
  • Configuring the Network
  • Active Directory Domain
  • Binding a Mac to the Domain

Module 11: Troubleshooting Integration Issues

  • Troubleshooting macOS
  • Troubleshooting in the Microsoft Windows Active Directory Environment
  • Common Troubleshooting Issues

Module 12: Deployment

  • Create macOS Images in a Corporate Network
  • Maintain macOS Images in a Corporate Network
  • Deploy macOS Images in a Corporate

Module 13: Remote Management

  • Apple Remote Desktop
  • Remotely Manage macOS
  • Generating Detailed Reports
  • Deploying Software
  • Remote Assistance

Module 14: Mobile Device Management

  • MDM Management of macOS
  • Working of the MDM Protocol

 

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Who should attend this MacOS Mojave Troubleshooting and Support Training Course?

MacOS Mojave Troubleshooting and Support Training Course is designed for a variety of professionals who want to learn how to troubleshoot and support MacOS Mojave systems. The following professionals can benefit from attending this course:

  • IT Support Technicians
  • Help Desk Professionals
  • System Administrators
  • Technical Support Engineers
  • Mac Administrators
  • Desktop Support Specialists
  • IT Managers overseeing Mac environments

Prerequisites of the MacOS Mojave Troubleshooting and Support Training Course

There are no formal prerequisites for this MacOS Mojave Troubleshooting and Support Training Course. However, a basic understanding of MacOS and some prior experience with troubleshooting and supporting computer systems will be beneficial.

MacOS Mojave Troubleshooting and Support Training Course Overview

MacOS Mojave Troubleshooting and Support Training is one of the IT Support and Solution Courses, that provides a comprehensive understanding of the troubleshooting techniques and support strategies essential for effectively managing macOS Mojave systems. In today's digital landscape, where macOS is widely used in various professional settings, mastering Mojave troubleshooting is crucial for ensuring system stability and optimal performance.

To thrive in this tech landscape, professionals need a nuanced understanding of macOS Mojave troubleshooting. System administrators, IT support personnel, and anyone responsible for maintaining macOS environments should aim to master this subject to enhance their problem-solving skills and contribute to seamless system operations.

This 2-day training by The Knowledge Academy equips delegates with practical skills in diagnosing and resolving common issues encountered in macOS Mojave. The course covers topics such as system optimisation, software compatibility, and security, providing delegates with a solid foundation to tackle real-world challenges efficiently.

Course Objectives

  • To comprehend troubleshooting techniques tailored for macOS Mojave
  • To gain proficiency in diagnosing and resolving macOS-related issues
  • To understand system optimisation strategies for macOS Mojave
  • To enhance skills in providing efficient support for Mac users
  • To learn preventive measures to mitigate future macOS challenges
  • To apply troubleshooting concepts to real-world macOS scenarios

Upon completion, delegates will possess the expertise to troubleshoot macOS Mojave effectively, ensuring optimal performance, user satisfaction, and the ability to provide efficient support within the Apple ecosystem.

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What’s included in this MacOS Mojave Troubleshooting and Support Training?

  • World-Class Training Sessions from Experienced Instructors          
  • MacOS Mojave Troubleshooting and Support Certificate        
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

VPN Training Course Outline

Module 1: Introduction to VPN

  • Define VPN
  • VPN Building Blocks
  • VPN Technologies, Topology, and Protocols
  • VPN vs Mobile IP

Module 2: Exploring VPN Architectures

  • VPN Requirements and Architectures
  • Security-Based and Layer-Based VPN Architectures
  • Remote Access and Extranet VPNs

Module 3: Introduction to VPN Security

  • What is Network Security?
  • Internet Architecture
  • Security Issues Connecting to the Internet
  • Generic Secure Channel
  • Cryptography
  • Shared Key and Public Key Cryptography
  • Digital Signatures
  • Message Authentication Codes

Module 4: VPN Tunneling Protocols

  • PPTP
  • L2TP
  • L2F
  • IPsec
  • MPLS

Module 5: Introduction to Point-to-Point Protocol (PPP)

  • The Basis for L2 VPN Protocols
  • Wire Authentication Protocols
  • Backend Authentication Servers
  • Configuration of Network Protocols

Module 6: Layer Two VPN Protocols

  • Layer Two Forwarding (L2F)
  • Point-to-Point Tunneling Protocol (PPTP)
  • Layer Two Tunneling Protocol (L2TP)

Module 7: IP Security Protocol (IPsec)

  • IPsec and VPNs
  • Authentication Header (AH), Encapsulating Security Payload (ESP), and Internet Key Exchange (IKE)
  • Issues with Remote Access
  • L2TP with IPsec
  • IPsec Implementation

Module 8: Authentication and Access Control in VPN

  • PPP Authentication
  • RADIUS and Kerberos
  • VPNs Authentication
  • Access Control Policy, Rules, Lists, and Policy Management
  • Access Control in VPNs

Module 9: Public Key Infrastructure (PKI) and VPNs

  • Architecture of PKI
  • Digital Certificate Formats
  • Certificate Management System and Protocols
  • Certificate Use in VPNs

Module 10: VPN Network and Service Management

  • Network Management Architecture and Protocols
  • VPN Service Management
  • Service Level Agreement
  • Network Operations Centres (NOCs)
  • Redundancy and Load-Balancing

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VPN Training Course Overview

Among the IT Support and Solutions Training, the VPN Training provides an in-depth examination of Virtual Private Networks (VPNs), emphasising their critical role in securing digital communications and upholding data privacy standards. In the face of evolving online threats, a comprehensive understanding of VPNs emerges as a paramount necessity for both individuals and professionals alike.

Professionals engaged in IT, network administration, and cybersecurity are urged to master VPN technologies to ensure secure navigation through the digital landscape. This expertise is particularly indispensable for those entrusted with the safeguarding of sensitive information, the preservation of network integrity, and the facilitation of secure remote access.

In this 1-day training by The Knowledge Academy, delegates will gain practical insights into VPN implementation, configuration, and troubleshooting. The course covers protocols, encryption methods, and best practices, empowering delegates to make informed decisions regarding VPN deployment and management.

Course Objectives

  • To comprehend the fundamentals of Virtual Private Networks (VPNs)
  • To explore various VPN protocols and encryption methods
  • To understand the principles of VPN design and implementation
  • To gain practical skills in configuring and troubleshooting VPNs
  • To learn best practices for securing data through VPNs
  • To assess the role of VPNs in ensuring secure remote access

Upon completing this course, delegates will possess a solid understanding of VPN technologies and their applications. Armed with the ability to implement and troubleshoot VPNs effectively, delegates will enhance their professional capabilities, contributing to robust network security and safeguarding sensitive information in an increasingly interconnected world.

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What’s included in this VPN Training Course?

  • World-Class Training Sessions from Experienced Instructors          
  • VPN Certificate        
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Samba Server Training Course Outline

Module 1: Introduction to Samba

  • What is Samba?
  • Common Internet File System
  • Connect to a CIFS File Share

Module 2: Installing Samba on a Unix System

  • Bundled Versions
  • Downloading the Samba Distribution
  • Configuring Samba
  • Starting the Samba Daemons
  • Testing the Samba Daemons

Module 3: Configure Windows Client

  • Windows Networking Basics

Module 4: Samba Configuration File

  • Overview of Samba Configuration File
  • Special Sections
  • Configuration Options
  • Server Configuration
  • Networking Options with Samba
  • Virtual Servers
  • Logging Configuration Options

Module 5: Authentication and Authorisation

  • Authentication
  • Authorisation

Module 6: Advanced Disk Shares

  • Filesystem Differences
  • File Permissions and Attributes on MS-DOS and Unix
  • Windows NT/2000/XP ACLs
  • Name Mangling and Case
  • Locks and Oplocks
  • Connection Scripts
  • Microsoft Distributed Filesystems

Module 7: Printing

  • Sending Print Jobs to Samba
  • Printing to Windows Printers

Module 8: Name Resolution and Browsing

  • Name Resolution
  • Browsing

Module 9: Troubleshooting Samba

  • Tool Box
  • Fault Tree

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Who should attend this Samba Server Training Course?

Samba Server Training Course is designed for a variety of professionals who want to learn how to set up and manage Samba servers. The following professionals can benefit from attending this course:

  • Network Administrators
  • System Administrators
  • IT Managers
  • Linux Administrators
  • IT Support Technicians
  • Network Engineers
  • Server Administrators
  • IT Consultants

Prerequisites of the Samba Server Training Course

There are no formal Samba Server Training Course. However, a basic understanding of networking and some prior experience with using computers will be beneficial.

Samba Server Training Course Overview

 The Samba Server Training Course is one of the IT Support and Solution Courses, designed to provide a comprehensive exploration of Samba, an influential open-source software suite with the primary function of facilitating seamless file and print services across diverse operating systems. As organisations increasingly embrace heterogeneous computing environments, the significance of Samba in fostering cross-platform communication has become indispensable.

Professionals in the domains of IT, system administration, and network engineering are well-advised to master Samba, as it plays a pivotal role in establishing cohesive connections between disparate operating systems. This expertise is particularly critical for individuals entrusted with the establishment and maintenance of efficient file and print sharing services within complex, multi-platform computing infrastructures.

In this 1-day training by The Knowledge Academy, delegates will acquire practical knowledge and hands-on experience in deploying, configuring, and optimising Samba servers. The course covers key aspects such as user authentication, access control, and integration with Windows environments, empowering delegates to proficiently manage Samba implementations within their organisational ecosystems.

Course Objectives

  • To develop a comprehensive understanding of Samba's functionalities and architecture
  • To acquire practical skills in deploying and configuring Samba servers efficiently
  • To master user authentication mechanisms and access control in Samba environments
  • To gain proficiency in integrating Samba seamlessly with Windows operating systems
  • To explore optimisation strategies for enhancing Samba server performance
  • To understand troubleshooting techniques for common issues in Samba implementations

Upon completion of this course, delegates will emerge with a well-rounded expertise in Samba, equipped with the knowledge and skills necessary to deploy, configure, and optimise Samba servers effectively. They will be adept at managing user authentication, implementing access control measures, and seamlessly integrating Samba with Windows environments, thereby contributing to enhanced file and print services within diverse computing environments.

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What’s included in this Samba Server Training Course?

  • World-Class Training Sessions from Experienced Instructors          
  • Samba Server Certificate        
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Ubuntu Linux Server Administration Training Course Outline

Module 1: Introduction and Installation

  • Introduction
  • Preparing to Install
  • Installation Using Liver Server Installer and Debian-Installer
  • Advanced Installation
  • Kernel Crash Dump

Module 2: Package Management

  • Define Package Management
  • Apt-Get and Aptitude
  • Automatic Updates
  • Configuration

Module 3: Overview of Networking

  • Network Configuration
  • TCP/IP
  • Dynamic Host Configuration Protocol (DHCP)
  • Data Plane Development Kit

Module 4: Introduction to DM-Multipath

  • Device Mapper Multipathing
  • Multipath Devices
  • Configuration File Blacklist & Exceptions
  • DM-Multipath Configuration File

Module 5: Introduction to DM-Multipath

  • OpenSSH Server
  • Puppet
  • Zentyal

Module 6: Network Authentication

  • OpenLDAP Server
  • Samba and LDAP
  • Kerberos
  • SSSD and Active Directory

Module 7: Exploring Domain Name Service (DNS)

  • Installation and Configuration
  • Troubleshooting

 

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Who should attend this Ubuntu Linux Server Administration Training Course?

Ubuntu Linux Server Administration Training is designed for a variety of professionals who want to learn how to administer Ubuntu Linux servers. The following professionals can benefit from attending this course:

  • System Administrators
  • Network Administrators
  • IT Managers
  • Linux Administrators
  • Server Administrators
  • IT Support Technicians
  • DevOps Engineers
  • IT Consultants

Prerequisites of the Ubuntu Linux Server Administration Training Course

There are no formal prerequisites for this Ubuntu Linux Server Administration Training. However, a basic understanding of Linux and some prior experience with using computers will be beneficial.

Ubuntu Linux Server Administration Training Course Overview

Among the IT Support and Solution Courses, this training course is designed to provide delegates with a comprehensive understanding of Ubuntu Linux Server Administration, imparting essential skills for the proficient management and optimisation of Ubuntu-based server environments. Given Ubuntu's widespread utilisation in server deployments, mastery of its administration is paramount for ensuring seamless system operations.

Professionals in the domains of IT, system administration, and network engineering should prioritise mastering Ubuntu Linux Server Administration. Proficiency in this subject is particularly critical for those engaged in the deployment and maintenance of server infrastructures, as it ensures efficient server management, heightened security, and optimal performance.

This 1-day training course provided by The Knowledge Academy, introduces delegates to theoretical concepts to provide hands-on experience in Ubuntu server configuration, security implementation, and performance optimisation. Covering critical topics such as user management, file systems, and troubleshooting techniques, delegates will emerge with the practical expertise needed to effectively administer Ubuntu servers in diverse computing environments.

Course Objectives

  • To establish a solid understanding of Ubuntu Linux server architecture fundamentals
  • To acquire hands-on skills in server configuration and optimisation specific to Ubuntu
  • To master user and permissions management within Ubuntu server environments
  • To explore and implement file system administration and storage configuration techniques
  • To assimilate security best practices for safeguarding Ubuntu servers
  • To develop proficiency in troubleshooting Ubuntu server-related issues

 Upon successful completion of this course, delegates will possess not only theoretical knowledge but also hands-on expertise in Ubuntu Linux Server Administration. They will be well-equipped to configure, secure, and optimise Ubuntu servers, contributing significantly to the reliability, security, and performance of server infrastructures in their professional capacities.

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What’s included in this Ubuntu Linux Server Administration Training Course?

  • World-Class Training Sessions from Experienced Instructors          
  • Ubuntu Linux Server Administration Certificate        
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Nginx Web Server Administration Training Course Outline

Module 1: Introduction and Installation of NGINX

  • Basic Functionality
    • Introduction to NGINX
    • Create NGINX Configuration Files
    • Control NGINX Processes at Runtime
  • Exploring Load Balancer
    • HTTP, TCP, and UDP Load Balancing
    • Configure Dynamic Load Balancing with the NGINX
    • PROXY Protocol

Module 2: Introduction to NGINX Content Caching and Web Server

  • Configuring NGINX as a Web Server
    • Virtual Servers Setting Up
    • Locations Configuration
    • Working with Variables
    • Returning Specific Status Code
    • Rewriting URIs in Requests and HTTP Responses
    • Handling Errors
  • Serving Static Content
    • Overview of Root Directory and Index Files
    • Trying Several Options
  • Optimising Performance for Serving Content
    • Enabling sendfile, tcp_nopush, and tcp_nodelay
    • Optimising the Backlog Queue

Module 3: Introduction to NGINX Reverse Proxy

  • Introduction
  • Passing a Request to a Proxied Server
  • Passing Request Headers
  • Configuring Buffers
  • Choosing an Outgoing IP Address

Module 4: Overview of Compression and Decompression

  • Enabling Compression and Decompression
  • Security Considerations with Compression

Module 5: Using NGINX as an Application Gateway

  • Introduction
    • Load Balancing
    • SSL Termination
    • Web Application Firewall (WAF)
    • Content Caching
    • Session Persistence
    • Health Checks
    • Traffic Routing and URL-Based Routing
  • NGINX as a Web Server Vs Application Gateway
    • Primary Function
    • HTTP Server
    • Load Balancing
    • Reverse Proxy
    • SSL/TLS Termination
    • Caching
    • Web Acceleration
    • Security Features
    • WebSocket Support
    • Authentication and Authorisation

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Who should attend this Nginx Web Server Administration Training Course?

Nginx Web Server Administration Training Course is designed for a variety of professionals who want to learn how to administer Nginx web servers. The following professionals can benefit from attending this course:

  • System Administrators
  • Web Administrators
  • DevOps Engineers
  • IT Managers
  • Network Administrators
  • IT Support Technicians
  • Web Developers
  • IT Consultants

Prerequisites of the Nginx Web Server Administration Training Course

There are no formal prerequisites for this Nginx Web Server Administration Training Course. However, a basic understanding of Linux will be beneficial to the delegates.

Nginx Web Server Administration Training Course Overview

Nginx Web Server Administration Training is one of the IT Support and Solution Courses, that provides the delegates in the nuanced world of managing and optimising the Nginx web server, a critical component in contemporary web infrastructure. The course delves into the intricacies of maintaining robust web services, aligning with the increasing demand for efficient and high-performing web servers.

The mastery of Nginx Web Server Administration is paramount for professionals engaged in web development, system administration, and network engineering. Understanding the administration of Nginx is particularly crucial for those tasked with elevating web server efficiency, refining response times, and ensuring the seamless handling of web traffic in diverse computing environments

This 1-day course by The Knowledge Academy, is designed to provide delegates with practical insights into the configuration, optimisation, and troubleshooting aspects of Nginx. Covering key topics such as load balancing, reverse proxy setups, and caching strategies, delegates will gain hands-on experience, empowering them to implement and manage Nginx effectively within various web environments.

Course Objectives

  • To establish a comprehensive understanding of the fundamental principles of Nginx Web Server Administration
  • To acquire practical skills in the configuration and optimisation of Nginx for achieving optimal web server performance
  • To master the techniques of load balancing using Nginx, ensuring efficient distribution of web traffic
  • To explore and implement reverse proxy setups, enhancing server security and reliability
  • To learn effective caching strategies to optimise website response times and improve user experience
  • To understand troubleshooting methodologies for diagnosing and resolving common Nginx-related issues

Upon the successful completion of this course, delegates will not only possess theoretical knowledge but will also be equipped with practical skills in Nginx Web Server Administration. This expertise will enable them to effectively configure, optimise, and troubleshoot Nginx, contributing to improved web server performance, scalability, and overall reliability in diverse professional settings.

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What’s included in this Nginx Web Server Administration Training Course?

  • World-Class Training Sessions from Experienced Instructors          
  • Nginx Web Server Administration Certificate        
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Nagios System and Network Monitoring Training Course Outline

Module 1: Introduction to Nagios

  • What is Nagios Core?
  • How It Works?
  • Monitor Network Printer and Publicly Available Service

Module 2: Configuration Nagios

  • Configuration Overview
  • Main Configuration File Options
  • Object Configuration Overview
  • Object Definitions
  • CGI Configuration File Options
  • Configuring Authorisation for the CGIs

Module 3: Running Nagios

  • Verifying Nagios Core Configuration
  • Starting and Stopping Nagios Core

Module 4: Nagios Plugins

  • What are Plugins?
  • Plugins as an Abstraction Layer
  • Obtaining Plugins
  • Use of Plugin X
  • Plugin API

Module 5: Macros

  • Introduction to Macros
  • How Macros Work?
  • On-Demand Macros
  • On-Demand Group Macros
  • Custom Variable Macros
  • Macro Cleansing
  • Macros as Environment Variables
  • Standard Macros in Nagios

Module 6: Nagios Checks

  • Host
  • Service
  • Active
  • Passive

Module 7: State Types and Time Periods

  • Service and Host Check Retries
  • Soft and Hard States
  • Precedence in Time Periods
  • How Time Periods Work with Host and Service Checks?
  • Working of Time Periods with
  • Contact Notifications
  • Notification Escalations
  • Dependencies

Module 8: Security and Performance Tuning

  • Security Considerations
  • Enhanced CGI Security and Authentication
  • Tuning Nagios for Maximum Performance
  • Fast Startup Options
  • Large Installation Tweaks
  • Using the Nagiostats Utility
  • Graphing Nagios Performance Statistics

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Who should attend this Nagios System and Network Monitoring Training Course?

Nagios System and Network Monitoring Training Course is designed for a variety of professionals who want to learn how to use Nagios to monitor systems and networks. The following professionals can benefit from attending this course:

  • System Administrators
  • Network Administrators
  • IT Managers
  • DevOps Engineers
  • IT Support Technicians
  • Monitoring Specialists
  • IT Consultants

Prerequisites of the Nagios System and Network Monitoring Training Course

There are no formal prerequisites for this Nagios System and Network Monitoring Training Course. However, a basic understanding of Linux or Unix will be beneficial for the delegates.

Nagios System and Network Monitoring Training Course Overview

Among the IT Support and Solution Courses, the Nagios System and Network Monitoring Training is dedicated to exploring the functionality and significance of Nagios, a pivotal tool in the realm of IT infrastructure. Nagios is designed to monitor and ensure the reliability of system components, network devices, and services, making it an indispensable asset for maintaining the health and performance of IT environments.

The mastery of Nagios holds paramount importance for IT professionals, system administrators, and network managers. Individuals in these roles are entrusted with the responsibility of ensuring the seamless operation of systems and networks. Nagios is particularly valuable for those seeking to implement proactive monitoring strategies, promptly identify issues, and efficiently manage IT resources.

This 1-day training course by The Knowledge Academy, provides delegates with hands-on experience in Nagios configuration, implementation, and troubleshooting. The curriculum covers crucial aspects such as host and service monitoring, notifications, and reporting, offering delegates the practical skills required to deploy and manage Nagios effectively in diverse and dynamic IT environments.

Course Objectives

  • To establish a thorough understanding of Nagios principles for effective system and network monitoring
  • To acquire hands-on skills in configuring Nagios to monitor hosts, services, and network devices
  • To master the implementation of notifications and alerts, ensuring timely identification of potential issue
  • To explore advanced features for optimising Nagios in large-scale deployments
  • To understand reporting functionalities for in-depth analysis of system and network performance
  • To develop troubleshooting proficiency for identifying and resolving issues within Nagios implementations

Upon successful completion of this course, delegates will not only possess theoretical knowledge but will also have practical expertise in configuring, implementing, and troubleshooting Nagios. This skill set empowers delegates to proactively enhance the reliability and performance of IT infrastructures, ensuring swift issue identification and effective resource management.

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What’s included in this Nagios System and Network Monitoring Training Course?

  • World-Class Training Sessions from Experienced Instructors          
  • Nagios System and Network Monitoring Certificate         
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

BIND DNS Administration Training Course Outline

Module 1: Domain Name System (DNS)

  • DNS Fundamentals
  • Domains and Domain Names
  • Zones
  • Authoritative Name Servers
  • Caching Name Servers
  • Name Servers in Multiple Roles

Module 2: BIND Resource Requirements

  • Hardware Requirements
  • CPU Requirements
  • Memory Requirements
  • Name Server-Intensive Environment Issues
  • Supported Platforms
  • Unsupported Platforms
  • Building BIND 9

Module 3: Name Server Configuration

  • Sample Configurations
  • Load Balancing
  • Name Server Operations
  • Plugins

Module 4: BIND 9 Configuration Reference

  • Configuration File
  • Elements
  • Grammar
  • Zone File
  • BIND Statistics

Module 5: DNSSEC

  • Zone Signing
  • Secure Delegation
  • DNSSEC Validation

Module 6: Advanced DNS Features

  • Notify
  • Dynamic Update
  • Incremental Zone Transfers (IXFR)
  • Split DNS
  • TSIG
  • TKEY
  • SIG(0)
  • Dynamic Trust Anchor Management
  • PKCS#11 (Cryptoki) Support
  • Dynamically Loadable Zones (DLZ)
  • Dynamic Database (DynDB)
  • Catalog Zones
  • IPv6 Support in BIND

Module 7: BIND Security Considerations

  • Access Control Lists
  • Chroot and Setuid
  • Dynamic Update Security

Module 8: Troubleshooting

  • Common Problems
  • Incrementing and Changing the Serial Number

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Who should attend this BIND DNS Administration Training Course?

The BIND DNS Administration Training is a comprehensive program designed to equip delegates with the skills and knowledge necessary to effectively manage and administer the Berkeley Internet Name Domain (BIND) Domain Name System (DNS) server. This training is perfect for individuals wanting to enhance their expertise in DNS management, configuration, and administration using the BIND software and the following professionals:

  • Network Administrators
  • System Administrators
  • DNS Administrators
  • Network and System Architects
  • Information Technology (IT) Managers
  • IT Support Personnel
  • Cybersecurity Professionals

Prerequisites of the BIND DNS Administration Training Course

There are no formal prerequisites for the BIND DNS Administration Training. However, a basic understanding of networking, system administration and DNS Servers can be beneficial.  

BIND DNS Administration Training Course Overview

The course on BIND Resource Requirements delves into the intricate aspects of managing resources within the Berkeley Internet Name Domain (BIND), a critical component of Domain Name System (DNS) operations. Understanding the nuanced resource requirements of BIND is pivotal for maintaining the stability and optimal functioning of DNS services, a fundamental aspect of network infrastructure.

Professionals engaged in network administration, DNS management, and system optimisation are encouraged to master BIND resource requirements. This knowledge becomes particularly indispensable for individuals tasked with configuring and maintaining DNS servers, as it enables them to ensure the reliability and responsiveness of these critical network components.

In this 1-day training by The Knowledge Academy, delegates with receive practical insights into optimising BIND resources. Covering key aspects such as memory management, CPU utilisation, and considerations for network bandwidth, delegates will gain hands-on skills necessary to fine-tune BIND configurations. This ensures optimal DNS service delivery in various network environments, enhancing overall system performance.

Course Objectives

  • To understand the fundamental resource requirements of BIND for DNS operations
  • To acquire practical skills in optimising BIND for memory management
  • To master techniques for optimising BIND's CPU utilisation
  • To explore considerations for efficient network bandwidth usage in BIND
  • To understand strategies for scaling BIND configurations for diverse network environments
  • To develop proficiency in troubleshooting and resolving resource-related issues in BIND

Upon completion of this course, delegates will possess a comprehensive understanding of BIND resource requirements, equipped with practical skills to optimise memory, CPU utilisation, and network bandwidth. This expertise empowers delegates to configure BIND effectively, ensuring reliable and efficient DNS services tailored to the specific needs of their network environments.

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What’s included in this BIND DNS Administration Training Course?

  • World-class Training Sessions from Experienced Instructors
  • BIND DNS Administration Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Introduction to Postfix Training Course Outline

Module 1: Postfix Basic Configuration

  • Introduction
  • Postfix Configuration Files
  • Domain Name to Use in Outbound Mail
  • What Domains to Receive Mail for
  • Clients
  • Destinations
  • Delivery Methods
  • Trouble to Report to the Postmaster
  • Proxy/NAT External Network Addresses
  • Postfix Logging
  • Running Postfix Daemon Processes Chrooted
  • Hostname
  • Domain Name
  • Network Addresses

Module 2: Postfix Architecture Overview

  • How Postfix Receives and Delivers Mail?
  • Postfix Behind the Scenes
  • Support Commands

Module 3: Postfix Address Rewriting

  • Purpose
  • Rewrite Message Headers or Not, or to Label as Invalid
  • Postfix Address Rewriting Overview
  • Address Rewriting When Mail is Received and Delivered
  • Address Rewriting with Remote Delivery
  • Address Rewriting with Local Delivery
  • Debugging Your Address Manipulations

Module 4: Virtual Domain Hosting

  • Canonical Versus Hosted Versus Other Domains
  • Local Files Versus Network Databases
  • Shared Domains, UNIX System Accounts
  • Postfix Virtual ALIAS Example: Separate Domains, UNIX System Accounts
  • Postfix Virtual MAILBOX Example: Separate Domains, Non-UNIX Accounts
  • Non-Postfix Mailbox Store: Separate Domains, Non-UNIX Accounts
  • Mail Forwarding Domains
  • Mailing Lists
  • Autoreplies

Module 5: Bottleneck Analysis

  • Introducing the qshape Tool
  • Trouble Shooting with qshape
  • Healthy Queue
  • Deferred Queue Full of Dictionary Attack Bounces
  • Congestion in the Active Queue
  • High Volume Destination Backlog
  • Postfix Queue Directories

Module 6: Content Inspection

  • Content Inspection Overview
  • Stopping Backscatter Mail
  • Built-in Content Inspection
  • After-Queue Content Filter
  • Before-Queue Content Filter
  • Before-Queue Milter Applications

Module 7: SMTP Relay and Access Control

  • Relay Control, Junk Mail Control, and Per-User Policies
  • Restrictions that Apply to all SMTP Mail
  • Getting Selective with SMTP Access Restriction Lists
  • Delayed Evaluation of SMTP Access Restriction Lists
  • use of smtpd Recipient Restrictions
  • SMTP Access Rule Testing

Module 8: Postfix Lookup Table Overview

  • Postfix Lookup Table Model
  • Postfix Lists Versus Tables
  • Preparing Postfix for LDAP or SQL Lookups
  • Maintaining Postfix Lookup Table Files
  • Updating Berkeley DB Files Safely
  • Postfix Lookup Table Types

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Who should attend this Introduction to Postfix Training Course?

The Introduction to Postfix Training is a comprehensive program designed to provide delegates with a foundational understanding of the Postfix mail server, an open-source software widely used for managing email communication within networks. The course is beneficial for the following professionals:

  • Network Administrators
  • Information Technology (IT) Managers
  • System Administrators
  • IT Support Personnel
  • Linux Experts
  • Email System Operators
  • Web Hosting Providers

Prerequisites of the Introduction to Postfix Training Course

There are no formal prerequisites for the Introduction to Postfix Training. However, a basic understanding of networking, email services and Postfix can be beneficial.    

Introduction to Postfix Training Course Overview

The Introduction to Postfix Training is one of the IT Support and Solution Certification Course that offers a foundational exploration of Postfix, a pivotal mail transfer agent widely employed in Unix-like operating systems. With email communication being a cornerstone of modern business operations, understanding Postfix is essential for individuals seeking to proficiently manage email servers. Postfix plays a crucial role in ensuring the efficient and reliable delivery of emails within diverse IT environments.

Professionals engaged in system administration, network management, and IT security are encouraged to master Postfix. This knowledge becomes particularly critical for those entrusted with the configuration and maintenance of email servers, as it empowers them to establish secure and seamless email communication channels within their organisational infrastructures

In this 1-day training course provided by The Knowledge Academy, delegates will be introduced with practical insights into Postfix configuration, security considerations, and effective troubleshooting. Covering key aspects such as mail routing, anti-spam measures, and integration with other mail-related tools, delegates will gain hands-on skills necessary to proficiently manage Postfix in diverse IT environments.

Course Objectives

  • To establish a fundamental understanding of Postfix and its pivotal role as a mail transfer agent
  • To acquire practical skills in configuring and customising Postfix to meet diverse email server requirements
  • To master security considerations and implement best practices in Postfix configuration
  • To explore effective mail routing strategies for ensuring efficient and reliable email delivery
  • To understand and implement anti-spam measures within Postfix configurations
  • To develop proficiency in troubleshooting and resolving common issues encountered in Postfix implementations

Upon completion of this course, delegates will possess not only a theoretical understanding of Postfix but also hands-on skills to configure, secure, and troubleshoot the mail transfer agent effectively. This expertise enables delegates to play a pivotal role in establishing and maintaining secure and reliable email communication channels within their organisational infrastructure, contributing to streamlined information exchange.

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What’s included in this Introduction to Postfix Training Course?

  • World-class Training Sessions from Experienced Instructors
  • Introduction to Postfix Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Snort Training Course Outline

Module 1: Introduction to Snort and Network Security

  • Overview of Network Security
  • Introduction to Intrusion Detection Systems
  • Role of Snort in Network Security
  • Capabilities of Snort
  • Understanding Snort's Operational Modes

Module 2: Snort Architecture and Preprocessing

  • Understanding Snort's Architecture
  • Basics of Packet Processing
  • Preprocessors in Snort: Purpose and Function
  • Basic Preprocessor Settings
  • Strategies for Efficient Data Management

Module 3: Writing Snort Rules

  • Fundamentals of Snort Rule Writing
  • Rule Actions
  • Customising Rules for Your Environment
  • Advanced Rule Options and Optimisations

Module 4: Deploying Snort

  • Introduction to Snort Deployment
  • Functions of Snort Deployment
  • Performance Considerations and Tuning
  • Understanding Signatures
  • Rule Management Strategies

Module 5: Monitoring and Analysis with Snort

  • Overview of Monitoring Techniques
  • Understanding Snort Logs
  • Tools for Enhanced Analysis
  • Reporting and Alert Management

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Who should attend this Snort Training Course?

The Snort Training is a comprehensive program designed to provide delegates with a thorough understanding of Snort, an open-source intrusion detection and prevention system. The course is beneficial for the following professionals:

  • Network Security Professionals
  • Security Analysts
  • System Administrators
  • Cybersecurity Specialists
  • Penetration Tester
  • Information Technology (IT) Managers
  • Ethical Hackers

Prerequisites of the Snort Training Course

There are no formal prerequisites for the Snort Training. However, a basic understanding of network security, information technology systems, and cybersecurity can be beneficial.  

Snort Training Course Overview

Snort is an open-source network intrusion detection system (IDS) that looks at network traffic in real-time and logs packets for performing a thorough analysis. It is useful for developers who are working on different types of system troubleshooting. Snort uses a rule-based language and performs protocol analysis. This Snort Training is designed to provide knowledge of how Snort works.

 In this Snort Training, delegates will get a detailed understanding of standard alert output, packet acquisition, and snort memory statistics. Delegates will learn how to run snort as a daemon and configure signal value. In addition, delegates will gain knowledge of different preprocessors like SMTP, POP, IMAP, and FTP/Telnet pre-processor.

 During this 1-day training by The Knowledge Academy, delegates will be introduced to general rule options, payload detection rule, non-payload detection, and post-detection rule options. Delegates will learn about how to write good rules, optimise rules, and test numerical values. Post completion of this training, delegates will gain knowledge of snort data flow, unified2 file format, and buffer dump utility.

Course Objectives

  • To comprehend the fundamntals of Snort as an open-source intrusion detection and prevention system.
  • To acquire practical skills in configuring and customising Snort to align with specific network security requirements
  • To master the creation and implementation of rules for detecting and responding to security threats
  • To explore signature-based detection methods for identifying known attack patterns
  • To understand protocol analysis techniques within Snort for enhanced threat detection
  • To develop proficiency in log analysis using Snort to investigate and respond to security incidents

Upon completion of this course, delegates will possess a comprehensive understanding of Snort, coupled with practical skills to configure, customise, and manage this intrusion detection and prevention system. This expertise empowers delegates to proactively identify and respond to security threats, contributing to a robust and resilient network security posture within their organisations.

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What’s included in this Snort Training Course?

  • World-class Training Sessions from Experienced Instructors
  • Snort Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Apache Web Server Training Course Outline

Module 1: Introduction to the Apache Web Server

  • Introduction to Apache
  • Configuration Directories
  • Website Directories
  • Httpd

Module 2: Basic Configuration

  • Httpd Conf File
  • Security
  • Performance
  • Modules
  • Listen
  • Mime
  • Error Handling

Module 3: Access Control

  • Introduction to Access Control
  • Directives
  • Directory Block
  • Directory Match
  • Location Block
  • If Module Block
  • Authenticated Access
  • Authentication Directives

Module 4: Logging

  • Custom Logging
  • Log Format Directive
  • Custom Log Directive
  • String Format
  • Allow Override Directive
  • ErrorLogFormat Directive

Module 5: Virtual Hosting

  • Multiple Sites
  • Name Based
  • IP Based

Module 6: Apache Proxy

  • Proxy Server
  • Forward Proxying
  • Proxy Pass
  • Proxy Pass Reverse

Module 7: Load Balancing

  • Introduction to Load Balancing
  • mod_proxy_balancer
  • Load Balancing Methods
  • Request Counting
  • Balancer Manager

Module 8: Indexing

  • Overview of Indexing
  • Index Options
  • Index Ignore
  • Fancy Indexing
  • Folders First
  • HTMLTable
  • Add Description
  • Add Icon

Module 9: Rewritin

  • Rewrite Logging
  • Regular Expressions
  • RewriteRule Basics
  • RewriteRule Flags
  • Rewrite Conditions
  • Time-Dependant Rewriting

Module 10: Apache SSL

  • Secure Socket Layer (SSL) for Apache
  • Steps to Configuring Key and Generating Certificate

Module 11: Apache and PHP

  • Apache with PHP
  • Loading PHP Module

Module 12: Apache and Tomcat

  • Tomcat
  • Apache Vs Tomcat

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Who should attend this Apache Web Server Training Course?

This Apache Web Server Training is a comprehensive program designed to equip participants with the skills and knowledge necessary to effectively deploy, configure, and manage the Apache HTTP Server, commonly known as the Apache Web Server. The training can be particularly useful for:

  • Web Administrators
  • System Administrators
  • Web Developers
  • Information Technology (IT) Managers
  • DevOps Engineers
  • Linux Administrators
  • Web Hosting Providers

Prerequisites of the Apache Web Server Training Course

There are no formal prerequisites for the Apache Web Server Training. However, a basic understanding of network security, Apache Web Server and cybersecurity can be beneficial.

Apache Web Server Training Course Overview

Apache Web Server is a powerful, open-source HTTP server that facilitates web content delivery across the internet. Its importance lies in its widespread use, reliability, and flexibility, making it a cornerstone of modern web hosting. For organisations, Apache Web Server training ensures efficient server management, enhanced security, and improved website performance, directly contributing to operational excellence. Individuals benefit by acquiring in-demand technical skills, expanding their expertise in web server configuration, security, and optimisation. Mastering Apache Web Server opens significant career opportunities for individuals in IT infrastructure, Web Development, and System Administration, enhancing job prospects and professional growth.

The Knowledge Academy’s 1-day Apache Web Server Training Course describes custom logging, logformat directive, custom log directive, string format syntax and Error log formatting. Delegates will gain an understanding of virtual hosting. They will also learn how to setup and secure CGI within apache web server. This Apache Web Server course explains how to create and configure proxy server. This course provides the information of load balancing apache web servers, indexing and rewriting. Our highly professional and experienced trainers, who have years of expertise in teaching Apache Training courses, will guide you through this course.

Course Objectives

  • To understand Apache's structure and core functionalities
  • To configure Apache for enhanced security and performance
  • To implement effective access control and authentication
  • To manage and customise logging for Apache
  • To set up and manage virtual hosting environments
  • To configure Apache as a proxy and for load balancing
  • To utilise indexing and URL rewriting for optimised content delivery
  • To integrate SSL, PHP, and Tomcat with Apache

After attending this training, delegates will be able to configure and manage Apache Web Server effectively, ensuring robust security, optimal performance, and reliability for hosting websites. They will be capable of setting up sophisticated hosting environments that cater to various requirements, including virtual hosting and secure communications with SSL.

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What’s included in this Apache Web Server Training Course?

  • World-class Training Sessions from Experienced Instructors
  • Apache Web Server Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

CloudFlare Training Course Outline

Module 1: Introduction to Cloudflare

  • Cloudflare Overview
  • Features of Cloudflare
  • Working of Cloudflare
  • Advantages of Cloudflare

Module 2: Setting Up a New Site

  • Initial Setup
  • Add a Site

Module 3: DNS

  • Introduction to DNS
  • Zone Setup
  • DNS Record
  • Exporting a Record

Module 4: Firewall Rules

  • What is a Firewall?
  • Firewall Rules Actions
  • WAF ML
  • Create a Firewall Rule
  • Manage Firewall Rule

Module 5: SSL

  • Create a Client Certificate
  • Enable mTLS
  • Revoke a Client Certificate
  • Review mTLS Rules
  • SSL for SaaS
  • SSL/TSL Recommender

Module 6: Bot Management

  • Bot Fight Mode
  • Bots
  • How Cloudflare Generates Bot Scores?
  • Bot Tags
  • JA3 Fingerprint
  • Challenge Solve Rate (CSR)
  • Cloudflare Bot Analytics
  • Bot Management for Enterprise Analytics

Module 7: Cloudflare Magic Transit

  • Magic Transit Overview
  • Probe Construction
  • Traffic Steering

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Who should attend this CloudFlare Training Course?

The CloudFlare Training is a comprehensive course designed to provide delegates with a thorough understanding of Cloudflare, a cloud-based platform that offers a range of services to enhance website performance, security, and reliability. The CloudFlare Training is particularly well-suited for:

  • Website Administrators
  • Web Developers
  • Information Technology Managers
  • Security Professionals
  • DevOps Engineers
  • Website Owners
  • Network Administrators

Prerequisites of the CloudFlare Training Course

There are no formal prerequisites for the CloudFlare Training. However, a basic understanding of network security, web development and cybersecurity can be beneficial.  

Cloudflare Training Course Overview

CloudFlare Training delves into the intricacies of Cloudflare, a leading Content Delivery Network (CDN) and web security service. In the contemporary digital landscape, CloudFlare stands as a vital tool for professionals engaged in web development, network administration, and cybersecurity. It plays a pivotal role in optimising website performance and fortifying online security against a spectrum of threats.

Understanding Cloudflare is paramount for professionals seeking to stay at the forefront of web development and cybersecurity. This knowledge is particularly crucial for individuals in web development, network administration, and cybersecurity roles. CloudFlare proficiency enables them to mitigate DDoS attacks, accelerate website loading speeds through CDN functionality, and implement robust Web Application Firewall (WAF) settings.

The Knowledge Academy's 1-day training provides practical insights into Cloudflare's implementation, configuration, and optimisation. Delegates will delve into the nuances of CDN functionality, DDoS protection, and the intricacies of the Web Application Firewall (WAF). Through hands-on experiences, delegates will gain the skills necessary to harness CloudFlare effectively within their web infrastructure, enhancing performance and cybersecurity.

Course Objectives

  • To establish a foundational understanding of Cloudflare's role as a content delivery network and web security service
  • To acquire hands-on skills in configuring and optimising CloudFlare to enhance website performance
  • To master the implementation of DDoS protection measures provided by CloudFlare
  • To explore the functionalities of Cloudflare's Web Application Firewall (WAF) for robust online security
  • To understand and implement CDN strategies for improving website loading speeds
  • To develop proficiency in troubleshooting common issues within CloudFlare configurations

Upon completion of this course, delegates will not only possess theoretical knowledge but will also be equipped with practical skills to effectively configure, optimise, and troubleshoot CloudFlare. This expertise empowers them to elevate website performance, counteract DDoS attacks, and fortify cybersecurity defences, ensuring a resilient and secure online presence for their organisations. 

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What’s included in this CloudFlare Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • CloudFlare Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

NGINX Training Course Outline

Module 1: Introduction to NGINX

  • Installation
  • Installing NGINX Plus
  • Verifying Your Installation
  • Key Files, Directories, and Commands
  • Serving Static Content
  • Graceful Reload

Module 2: High-Performance Load Balancing

  • HTTP, TCP, UDP Load Balancing
  • Load-Balancing Methods
  • Sticky Cookie, Sticky Learn, and Sticky Routing with NGINX Plus
  • Connection Draining with NGINX Plus
  • Passive and Active Health Checks

Module 3: Traffic Management

  • A/B Testing
  • Using the GeoIP Module and Database
  • Restricting Access Based on Country
  • Finding the Original Client
  • Limiting Connections, Rate, and Bandwidth

Module 4: Massively Scalable Content Caching

  • Introduction
  • Caching Zones and Locking
  • Caching Hash Keys
  • Cache Bypass and Performance
  • Cache Purging with NGINX Plus

Module 5: Programmability and Automation

  • NGINX Plus API
  • Using the Key-Value Store with NGINX Plus
  • Extending NGINX with a Common Programming Language
  • Automating Configurations with Consul Templating

Module 6: Security Controls

  • Access Based on IP Address
  • Allowing Cross-Origin Resource Sharing
  • Upstream Encryption
  • Securing a Location
  • Generating a Secure Link with a Secret
  • HTTPS Redirects
  • Redirecting to HTTPS Where SSL/TLS Is Terminated Before NGINX
  • HTTP Strict Transport Security
  • NGINX Plus Dynamic Application Layer DDoS Mitigation

Module 7: Sophisticated Media Streaming

  • Serving MP4 and FLV
  • Streaming with HLS with NGINX Plus
  • Streaming with HDS with NGINX Plus
  • Bandwidth Limits with NGINX Plus

Module 8: Cloud Deployments

  • Auto-Provisioning on AWS
  • Routing to NGINX Nodes Without an AWS ELB
  • Deploying from the AWS Marketplace
  • Deploying to Google Compute Engine
  • Creating a Google App Engine Proxy

Module 9: Containers/Microservices

  • Using NGINX as an API Gateway
  • Using DNS SRV Records with NGINX Plus
  • Creating an NGINX Dockerfile
  • Building an NGINX Plus Docker Image
  • Kubernetes Ingress Controller
  • Prometheus Exporter Module

Module 10: Debugging and Troubleshooting

  • Configuring Access and Error Logs
  • Forwarding to Syslog
  • Request Tracing
  • OpenTracing for NGINX

Module 11: Performance Tuning

  • Automating Tests with Load Drivers
  • Keeping Connections Open to Clients and Upstream
  • Buffering Responses and Access Logs
  • OS Tuning

Module 12: NGINX Controller

  • Setup Overview
  • Connecting NGINX Plus with Controller
  • Driving NGINX Controller with the API
  • Enable WAF Through Controller App Security

 

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Who should attend this NGINX Training Course?

This NGINX Training Course is designed to equip delegates with the skills and knowledge necessary to effectively deploy, configure, and manage the NGINX web server and reverse proxy server. This course can benefit the following professionals:

  • Network Engineers
  • System Administrators
  • Web Developers
  • DevOps Engineers
  • Information Technology (IT) Security Professionals
  • Software Engineers
  • Web Hosting Providers

Prerequisites of the NGINX Training Course

There are no formal prerequisites for this NGINX Training Course. However, a basic understanding of network security, web server management, and cybersecurity would be beneficial for the delegates.  

NGINX Training Course Overview

NGINX Training provides delegates in a thorough exploration of the NGINX web server, recognised for its exceptional performance and versatility as a load balancer. In the contemporary digital landscape, where web server efficiency is paramount, NGINX stands as a crucial component for handling web traffic and optimising server scalability.

In this landscape of web technologies, a nuanced understanding of NGINX is integral for professionals seeking to optimise web server performance and enhance overall system efficiency. NGINX's significance lies in its capacity to efficiently handle concurrent connections and serve as a versatile reverse proxy. Web developers, system administrators, and network engineers are especially poised to benefit from mastering NGINX, as it equips them to address challenges related to website responsiveness, scalability, and the secure distribution of workloads across servers.

In this 1-day course provided by The Knowledge Academy, delegates receive practical insights into NGINX configuration, optimisation, and troubleshooting. Encompassing critical topics such as load balancing, reverse proxy setups, and caching strategies, delegates will gain the knowledge and hands-on skills necessary to implement NGINX effectively within their web infrastructure.

Course Objectives

  • To understand the fundamental concepts of the NGINX web server
  • To acquire practical skills in configuring and optimising NGINX for performance
  • To master load balancing techniques using NGINX
  • To explore the implementation of reverse proxy setups for enhanced server security
  • To learn effective caching strategies to improve website response times
  • To understand troubleshooting methods for common NGINX-related issues

Upon completing this course, delegates will emerge with a comprehensive understanding of NGINX, capable of configuring, optimising, and troubleshooting the web server effectively. Armed with practical skills in load balancing, reverse proxy setups, and caching strategies, delegates will significantly enhance their ability to ensure optimal web server performance and scalability in their respective professional domains.

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What’s included in this NGINX Training Course

  • World-Class Training Sessions from Experienced Instructors
  • NGINX Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

IT Fundamentals Training Course Outline

Module 1: Components of Computer Systems

  • What is a Computer?
  • Data Vs Information
  • Visual Overview
  • Types of Computers
  • Computer Systems
  • Operating Systems
  • Data Representation
  • Processing Hardware
  • Motherboard
  • Microprocessor
  • Cards

Module 2: Memory and Storage

  • Memory
  • Storage Media

Module 3: Input and Output

  • Input Devices
  • Output Devices
  • Monitor
  • Printer
  • Data Communication
  • Networks
  • Typical Networking Environment
  • Telecommunication
  • Internet
  • Security Threats
  • Computer Software
  • Systems Software
  • Types of Systems Software
  • Application Software
  • Types of Application Software

Module 4: Computing in the Cloud

  • Cloud Computing

Module 5: Communication and Networks

  • Introduction
  • Computer Networks
  • Goals of Networks
  • Communication Channels
  • Wired Channels
  • Wireless Channels
  • Transmission Technology
  • Network Configuration
  • Network Models
  • Network Topologies
  • Types of Networks

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Who should attend this IT Fundamentals Training Course?

The IT Fundamentals Training Course is designed for individuals seeking to establish a solid foundation in Information Technology (IT). This training is well-suited for a diverse range of delegates, including:

  • Administrative Assistants
  • Customer Service Representatives
  • Retail Sales Associates
  • Small Business Entrepreneurs
  • Marketing Coordinators
  • Human Resources Assistants
  • Recent High School Graduates
  • Aspiring IT Support Technicians

Prerequisites of the IT Fundamentals Training Course

There are no specific prerequisites required for the IT Fundamentals Training Course. The training is designed to accommodate individuals with varying levels of technical proficiency.

IT Fundamentals Training Course Overview

IT Fundamentals Training is an immersive exploration into the foundational concepts that constitute the bedrock of information technology. Delving into essential principles and terminologies, this course equips delegates with a broad understanding of the fundamental underpinnings of various IT systems and operations. As the first step in the journey of IT education, it provides a general sense of the diverse components that make up the expansive field of information technology.

The significance of mastering IT fundamentals is paramount for professionals embarking on their IT careers. This course caters to individuals aspiring to step into technical support, helpdesk roles, or any position necessitating a foundational understanding of IT concepts. These fundamentals act as a gateway, offering a crucial entry point for those entering the dynamic realm of information technology.

This 1-day course provided by The Knowledge Academy, delivers a comprehensive overview of IT basics. Covering hardware, software, networks, and security, delegates not only gain familiarity with critical IT terminologies but also develop insights into the operational principles shaping the IT landscape. The structured nature of the course ensures that delegates leave with a well-rounded foundation to support their future endeavours in the diverse field of information technology.

Course Objectives

  • To compare the types of computers
  • To describe the components of a computer system
  • To examine data representation and the ASCII code
  • To learn about processing hardware
  • To define memory and storage
  • To describe input and output peripheral devices

After attending this training course, delegates will be able to create, analyse, and review reports, letters, project plans, presentations, and other professional communications. They will also be able to use Virtual Memory to enable them to run a programme as their computer had more RAM after using all the RAM.

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What’s included in this IT Fundamentals Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • IT Fundamentals Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Computer Hardware Troubleshooting Masterclass Course Outline

Module 1: Introduction to Computer Hardware Troubleshooting

  • Importance of Hardware Troubleshooting Skills
  • Basic Computer Hardware Components
  • Common Hardware Problems
  • Troubleshooting Methodology
  • Safety Precautions and ESD Protection

Module 2: Understanding BIOS and Firmware

  • Role of BIOS in Computer Boot Process
  • Firmware Updates and Management
  • BIOS Settings and Configuration
  • Troubleshooting BIOS Errors
  • Recovering from Firmware Failures

Module 3: Hardware Diagnostics Tools and Software

  • Built-in Diagnostic Tools
  • Third-Party Diagnostic Software
  • Hardware Monitoring and Diagnostic Utilities
  • Remote Diagnostic Tools
  • Creating Hardware Diagnostic Bootable Media

Module 4: Troubleshooting CPU and Motherboard Issues

  • Symptoms of CPU and Motherboard Problems
  • Overheating and Cooling Solutions
  • RAM Compatibility and Issues
  • Dealing with BIOS Beep Codes
  • Replacing or Upgrading CPU and Motherboard

Module 5: Storage Device Troubleshooting

  • Identifying Storage Device Issues
  • Data Recovery and Backup Strategies
  • Troubleshooting Disk Errors
  • Replacing and Upgrading Storage Drives
  • RAID Configuration and Troubleshooting

Module 6: Graphics and Display Problems

  • Symptoms of Graphics Card Issues
  • Display Resolution and Graphics Driver Problems
  • Troubleshooting Multiple Monitor Setups
  • Diagnosing and Replacing Graphics Hardware
  • Overcoming Video Output Problems

Module 7: Peripheral and Connectivity Troubleshooting

  • Troubleshooting USB and Port Issues
  • Printers, Scanners, and Peripheral Problems
  • Network Connectivity Issues
  • Wi-Fi and Ethernet Troubleshooting
  • External Device Compatibility

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Who should attend this Computer Hardware Troubleshooting Masterclass?

The Computer Hardware Troubleshooting Masterclass is tailored for individuals who want to develop expertise in diagnosing and resolving hardware-related issues in computer systems. This masterclass is ideal for:

  • Desktop Support Technicians
  • Laptop Repair Specialists
  • Network Administrators
  • PC Maintenance Engineers
  • Technical Customer Support Representatives
  • Hardware Test Engineers
  • IT Consultants
  • Hardware Sales Representatives

Prerequisites of the Computer Hardware Troubleshooting Masterclass 

There are no formal prerequisites for the Computer Hardware Troubleshooting Masterclass. However, a basic familiarity with computer hardware components and an understanding of computer systems will be beneficial.

Computer Hardware Troubleshooting Masterclass Overview

The Computer Hardware Troubleshooting Masterclass is a specialised course designed to delve into the nuanced realm of diagnosing and resolving hardware issues. In the complex landscape of IT, where computer systems are the backbone of operations, expertise in hardware troubleshooting is essential for ensuring seamless functionality and minimising potential downtime. This masterclass serves as a crucial resource for individuals seeking to refine their skills in addressing hardware challenges effectively.

For professionals in IT support, system administration, and technical roles, mastering hardware troubleshooting is imperative. The ability to swiftly identify and resolve hardware issues is fundamental for maintaining operational efficiency. This course caters specifically to individuals aiming to elevate their troubleshooting capabilities within the context of computer hardware, making it an essential learning opportunity for those looking to enhance their skill set in the IT domain.

During this 1-day training course provided by The Knowledge Academy, delegates receive practical insights into the intricacies of hardware troubleshooting. Topics covered include comprehensive component identification, diagnostics, and practical repair techniques. The course is structured to empower delegates with the skills required to efficiently address hardware challenges, fostering their ability to maintain robust and reliable computer systems.

Course Objectives

  • To provide delegates with a comprehensive understanding of various computer hardware components
  • To equip individuals with practical skills for identifying and diagnosing a wide range of hardware issues
  • To impart knowledge on effective repair and replacement techniques for addressing faulty hardware
  • To enhance proficiency in troubleshooting hardware problems across diverse computing environments
  • To develop effective communication skills for interacting with end-users during the resolution of hardware issues
  • To instil best practices in preventive maintenance, minimising the occurrence of future hardware problems

Upon the completion of this course, delegates will emerge with a mastery of hardware troubleshooting, from identifying components to implementing effective solutions. This expertise ensures that delegates can swiftly diagnose and resolve hardware issues, leading to increased operational efficiency and minimised disruptions in their respective IT environments.

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What’s Included in this Computer Hardware Troubleshooting Masterclass?

  • World-Class Training Sessions from Experienced Instructors
  • Computer Hardware Troubleshooting Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Introduction to Networking Training Course Outline

Module 1: Introduction to Networking

  • What is Networking?
  • Importance of Networking
  • How Networking Works?
  • Communicating at a Distance
  • Computers Communicate Differently
  • Early Wide Area Store-and-Forward Networks
  • Packets and Routers
  • Addressing and Packets

Module 2: Network Architecture

  • Link Layer
  • Internetwork Layer (IP)
  • Transport Layer (TCP)
  • Application Layer
  • Stacking the Layers

Module 3: Link Layer

  • Sharing the Air
  • Courtesy and Coordination
  • Coordination in Other Link Layers

Module 4: Internetworking Layer (IP)

  • Internet Protocol (IP) Addresses
  • How Routers Determine the Routes?
  • When Things Get Worse and Better?
  • Determining Your Route
  • Getting an IP Address
  • Different Kind of Address Reuse
  • Global IP Address Allocation

Module 5: Domain Name System

  • Allocating Domain Names
  • Reading Domain Names

Module 6: Transport and Application Layer

  • Packet Headers
  • Packet Reassembly and Retransmission
  • Transport Layer in Operation
  • Application Clients and Servers
  • Server Applications and Ports
  • Client and Server Applications 
  • Application Layer Protocols
  • Exploring the HTTP Protocol
  • IMAP Protocol for Retrieving Mail
  • Flow Control
  • Writing Networked Applications

Module 7: Secure Transport Layer

  • Encrypting and Decrypting Data
  • Two Kinds of Secrets
  • Secure Sockets Layer (SSL)
  • Encrypting Web Browser Traffic
  • Certificates and Certificate Authorities

Module 8: OSI Model

  • OSI Model Overview
  • Physical Layer
  • Data Link Layer
  • Network Layer
  • Transport Layer
  • Session Layer
  • Presentation Layer
  • Application Layer
  • Difference Between OSI and TCP/IP Models
  • Link Layer (TCP/IP)
  • Internetwork Layer (TCP/IP)
  • Transport Layer (TCP/IP)
  • Application Layer (TCP/IP)

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Who should attend this Introduction to Networking Training Course?

The Introduction to Networking Training Course is designed for individuals who are interested in gaining a foundational understanding of computer networking concepts and principles. A variety of professionals can benefit from this course, such as:

  • Cloud Administrators
  • Network Security Professionals
  • Cloud Architects
  • Cloud Specialists
  • Network Architects
  • Cybersecurity Professionals
  • System Administrators

Prerequisites of the Introduction to Networking Training Course

There are no formal prerequisites for this Introduction to Networking Training Course.

Introduction to Introduction to Networking Training Course Overview

Introduction to Networking Training is a comprehensive exploration into the core principles that underpin communication between devices. Networking, the backbone of the digital age, is essential for fostering connectivity across various platforms. This course serves as an essential introduction to the intricate world of networking, offering a foundational understanding of the components and concepts crucial to modern IT environments.

Networking mastery is indispensable for professionals in IT, system administration, and network engineering. Individuals responsible for designing, implementing, and maintaining network infrastructures benefit significantly from a solid grasp of networking concepts. This course caters to those aiming to enhance their knowledge of fundamental networking aspects, making it an invaluable resource for individuals stepping into roles that involve managing interconnected systems.

This 1-day training course provided by The Knowledge Academy, equips delegates with practical insights into networking essentials. Covering protocols, network architectures, and troubleshooting methodologies, delegates gain a hands-on understanding of the intricacies of networking. This foundational knowledge serves as a launching pad for further specialisation in various networking disciplines, preparing individuals for the dynamic challenges of modern IT environments.

Course Objectives

  • To establish a foundational understanding of essential networking concepts and terminologies
  • To familiarise delegates with crucial networking protocols and their functionalities
  • To introduce key network architectures, including Local Area Networks (LANs), Wide Area Networks (WANs), and the Internet
  • To equip individuals with skills in IP addressing and subnetting for efficient network management
  • To enhance proficiency in troubleshooting common networking issues, ensuring efficient problem resolution
  • To instil best practices for securing network infrastructures against potential threats, promoting robust cybersecurity measures

 Upon successful completion of this course, delegates will not only possess foundational knowledge of networking concepts but will also have practical skills in protocols, architectures, and troubleshooting. This expertise positions them for roles involving the design, implementation, and management of network infrastructures, providing a strong foundation for continued growth in the dynamic field of IT.

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What’s included in this Introduction to Networking Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Introduction to Networking Training Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Security Management, Planning, and Asset Protection Training Course Outline

Module 1: Security Management

  • What is Security Management?
  • Purpose of Security Management
  • Types of Security Management
  • Security Management Architecture
  • Security Management Principles
  • Important Facts About Security Management
  • Physical Security Management
  • Information Security Management

Module 2: Issues of Security Management

  • Strategic and Operation Management
  • Management of Risk
  • Crime Management and Prevention
  • Management Standards

Module 3: Planning Security Strategy 

  • Developing a Security Policy
  • Planning Physical Security
  • Planning System Security
  • Planning User Security
  • Planning Resource Security
  • Planning Network Security
  • Planning Advanced Program-to-Program Communication Security
  • Security Considerations for Internet Browsers
  • Planning TCP/IP Security
  • Planning Backup and Recovery of Security Information

Module 4: Implementing Security Strategy

  • Setting Up User Environment
  • Setting Up System-Level Security
  • Setting Up User Security
  • Implementing Resource Security
  • Setting Up Network Security
  • Setting Up TCP/IP Security

Module 5: Managing Security

  • Restricting Save and Restore Capability
  • Saving Security Information
  • Restoring Security Information
  • Managing Security Information
  • Configuring the System to Use Security Tools
  • Using Security Exit Programs
  • Managing Service Tools User ID
  • Protecting Against Computer Viruses
  • Checking for Objects That Do Not Have Public Authority of *EXCLUDE
  • Checking for Different Sources of Authority to Objects
  • Checking the Settings for Security-Related System Values and Network Attributes

Module 6: Monitoring Security

  • Planning Security Auditing
  • Preventing and Detecting Security Exposures
  • Monitoring Access to Output and Job Queues
  • Monitoring Subsystem Descriptions
  • Monitoring Authority
  • Monitoring Security Messages
  • Avoiding Loss of Auditing Information
  • Managing the Audit Journal and Journal Receivers
  • Stopping the Audit Function
  • Using the History Log

Module 7: Threats to Assets

  • Understanding Loss
  • Key Point Identification
  • Risk Analysis
  • Security Survey
  • Intellectual Property / Computer Security
  • Evacuation Planning

Module 8: Introduction to Asset Protection

  • What is Asset Protection?
  • How Does Asset Protection Work?
  • Asset Protection Strategies
  • Principals of Asset Protection

Module 9: Implementing Asset Protection Programme

  • Crisis Management Plans
  • Business Continuity Plans
  • Mutual Aid
  • Communication Strategies
  • Dealing with the Media

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Who Should Attend the Security Management, Planning, and Asset Protection Training Course?

The Security Management, Planning, and Asset Protection Training Course is designed for professionals who are responsible for ensuring the safety and security of individuals, organisations, and valuable assets. This course will benefit the following professionals:

  • Security Managers
  • Facility Managers
  • Risk Managers
  • Asset Protection Specialists
  • Security Consultants
  • Operations Managers
  • Loss Prevention Managers
  • Corporate Security Officers

Prerequisites of the Security Management, Planning, and Asset Protection Training Course

There are no formal prerequisites to attend the Security Management, Planning, and Asset Protection Training Course.

Security Management, Planning, and Asset Protection Training Course Overview

This is one of the IT Support and Solution Courses, that delves into the multifaceted realm of Security Management, Planning, and Asset Protection, emphasising the critical importance of safeguarding organisational assets and ensuring comprehensive security measures. In an era of increasing cybersecurity threats and evolving risks, the relevance of adept security management cannot be overstated.

Professionals in security management, risk assessment, and asset protection are well-placed to benefit from mastering this subject. Individuals responsible for ensuring the integrity of organisational assets, planning security strategies, and mitigating potential risks will find this training instrumental in fortifying their capabilities.

This 1-day course by The Knowledge Academy, is tailored to equip delegates with practical insights into security management, planning methodologies, and asset protection strategies. Covering key aspects such as risk assessment, emergency response planning, and security technology utilisation, delegates will emerge with the knowledge and skills necessary to enhance organisational resilience in the face of evolving security challenges.

Course Objectives

  • To gain knowledge of threats and risks to the organisation
  • To protect intellectual property in addition to physical assets
  • To document appropriate safeguards in security plans to mitigate liability
  • To implement best practices for security risk assessment and mitigation
  • To improve our ability to deal with any serious security issues
  • To learn about counter-measures for fraudulent activities, data protection, and cyber security

At the end of this training course, delegates will be able to manage a proactive professional security team and develop a protection policy to safeguard intellectual property and physical assets. They will also be able to combat these dangers and put standards, plans, and strategies into action.

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What’s included in this Security Management, Planning, and Asset Protection Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Security Management, Planning, and Asset Protection Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Boomi Training Course Outline

Module 1: Basics of Boomi

  • Using the Boomi Flow Interface
  • Terms and Concepts
  • Building a Simple Web Application
  • Boomi Flow and Boomi Integration
  • Boomi Flow Multi-Cloud
  • Boomi Flow Regions

Module 2: Setting Up and Managing Flow

  • Flows
  • Pages
  • Values
  • Connectors
  • Types
  • Identity Providers
  • Components
  • Tenants
  • Environments
  • Flow Library
  • API Tool
  • Players
  • Macros
  • Auditing
  • Observability

Module 3: Building and Publishing Flows

  • Map Elements
  • Shared Elements
  • Subflows
  • Navigation
  • Flow Properties
  • Debugging a Flow
  • Publishing a Flow
  • Offline Flows

Module 4: Attributes Reference

  • Adding Attributes to a Component
  • Using the Classes Attribute
  • Container Attributes
  • Component Attributes

Module 5: CSS Referenc

  • Overview
  • Using CSS to Customise a Flow
  • Detecting the Correct CSS Style
  • Containers CSS
  • Images CSS
  • Navigation CSS
  • Outcome and Buttons CSS
  • Typography CSS
  • Components CSS

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Who should attend this Boomi Training Course?

The Boomi Training Course is designed for individuals who want to learn how to use and implement the Boomi platform for integration and workflow automation. This course is beneficial for various professionals including:

  • Integration Developers
  • System Administrators
  • Application Architects
  • Data Managers
  • Solution Architects
  • Cloud Engineers
  • Supply Chain Managers
  • Data Integration Specialists

Prerequisites for the Boomi Training Course

There are no formal prerequisites for attending this Boomi Training Course.

Boomi Training Course Overview

Boomi Training offers a comprehensive overview of Boomi, a leading integration platform designed to connect various applications, data sources, and systems within an organisation. In today's digital landscape, seamless integration is crucial for optimising workflows and ensuring efficient data exchange. This course explores the relevance of Boomi in simplifying complex integration challenges.

It is imperative for IT professionals, integration specialists, and business analysts to have a profound understanding of Boomi. Boomi expertise becomes instrumental in orchestrating the integration of disparate systems. Professionals aiming to master Boomi include those involved in digital transformation initiatives, cloud adoption, and anyone seeking to enhance their proficiency in modern integration solutions.

The Knowledge Academy's 1-day Boomi Training is tailored to empower delegates with practical knowledge in utilising the Boomi platform for seamless integration. Participants will gain insights into Boomi's capabilities, learn best practices for designing integrations, and explore real-world scenarios to enhance their proficiency.

Course Objectives

  • To understand the fundamentals of the Boomi integration platform
  • To gain practical knowledge in designing and implementing integrations
  • To explore Boomi's capabilities for connecting applications and data sources
  • To learn best practices for optimising integration workflows
  • To understand the role of Boomi in digital transformation initiatives
  • To apply Boomi skills to real-world scenarios

Upon completing this course, delegates will benefit from a solid foundation in Boomi, enabling them to confidently design, implement, and optimise integrations. The acquired knowledge and skills position participants as valuable contributors to digital transformation efforts, ensuring efficient and streamlined integration processes in today's dynamic and interconnected business environment.

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What’s included in this Boomi Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Boomi Training Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Introduction to Domain Names and Web Hosting Course Outline

Module 1: Introduction of Domain Names

  • What is Domain Name?
  • Information Recorded on a Domain Name
  • Types of Domain Name
  • Process of Domain Name Registration

Module 2: Introduction of Web Hosting

  • What Is Web Hosting?
  • Importance of Web Hosting
  • Shared, VPS Vs Dedicated Web Hosting
  • Role of Web Hosting in Website Performance
  • Key Features of Web Hosting
  • Bandwidth in Web Hosting

Module 3: Domain Name Management

  • Managing Domain Name Registrations
  • Transferring Domain Names Between Registrars
  • Understanding Domain Renewal and Expiration
  • Configuring Domain Name Servers (DNS)
  • Domain Redirection Techniques and its Type
  • Domain Forwarding and its Benefits

Module 4: Understanding Web Hosting Services

  • Overview of Website Hosting Services
  • Email Hosting and Its Relation to Web Hosting
  • Database Hosting
  • Importance of Uptime in Web Hosting
  • Understanding Control Panels in Web Hosting

Module 5: Website Deployment and Hosting

  • Steps for Deploying a Website
  • Domain-Hosting Linking Process
  • Website Migration and its Types
  • Monitoring Website Performance
  • Website Downtime and its Prevention
  • Content Delivery Networks (CDNs)

Module 6: Security in Domain and Hosting

  • Understanding SSL/TLS Certificates
  • HTTPS for Website Security
  • Common Web Security Vulnerabilities
  • Best Practices for Domain and Hosting Security
  • Security Audits
  • Data Backup and Restore

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Who should attend this Introduction to Domain Names and Web Hosting Training Course?

This Introduction to Domain Names and Web Hosting course is designed for individuals looking to enhance their understanding of domain names and web hosting essentials. However, it is particularly beneficial for:

  • Website Developers
  • Designers
  • Small Business Owners and Entrepreneurs
  • Digital Marketing Professionals
  • IT Support Executives
  • Content Creators and Bloggers
  • E-commerce Managers

Prerequisites for Introduction to Domain Names and Web Hosting Training Course

There are no formal prerequisites to attend this Introduction to Domain Names and Web Hosting Training Course.

Introduction to Domain Names and Web Hosting Course Overview

Domain Names and Web Hosting are indispensable components of the digital world. They serve as the cornerstones of online presence, facilitating websites, email communication, and more. Profound knowledge of these aspects is pivotal, allowing organisations to establish a trustworthy and identifiable online image, thereby strengthening credibility. This training equips organisations to efficiently manage their online assets, leading to improved website performance, security, and operational efficiency. Individuals who take part in this training gain highly sought-after skills, unlocking opportunities in web development, IT support, and digital marketing, augmenting their career prospects.

The Knowledge Academy’s 1-day Introduction to Domain Names and Web Hosting Training Course provides delegates with in-depth understanding about the fundamental concepts, including the intricacies of domain name registration, management, and web hosting services. They will also delve into web security practices, learning how to secure websites and protect sensitive data through SSL/TLS certificates and best practices. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives

  • To understand domain name fundamentals and registration processes
  • To explore various web hosting options and their significance
  • To manage domain names, transfers, and DNS configurations
  • To grasp the importance of web hosting services and uptime
  • To implement security measures for domains and hosting
  • To enhance career prospects in web technology roles

After attending this Introduction to Domain Names and Web Hosting Training Course, delegates will be able to navigate the intricacies of domain names and web hosting. They will also be able to confidently register and manage domain names, choose the right web hosting options, and optimise website performance.

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What’s included in this Introduction to Domain Names and Web Hosting Course?

  • World-Class Training Sessions from Experienced Instructors           
  • Introduction to Domain Names and Web Hosting Certificate         
  • Digital Delegate Pack

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +44 1344 203999 or Enquire.

IT Support and Solution Training FAQs

There are no specific prerequisites required for most of these IT Support and Solution Training Courses. The training is designed to accommodate individuals with varying levels of technical proficiency.
In IT support, individuals learn to troubleshoot hardware and software issues, including diagnosing problems, resolving technical issues, and aiding with operating systems.
While an associate or bachelor's degree in computer science or related fields is common for IT support roles, some positions may prioritise certifications like NGINX Training, BIND DNS Administration Training, etc. With our IT Support and Solutions Courses you can gain a competitive edge in the job market.
You can start a career in IT support by acquiring foundational knowledge, obtaining relevant education or certifications, gaining practical experience, and showcasing customer service skills in your resume for entry-level roles.
Yes, tech support is a good first job for gaining practical experience, developing problem-solving skills, and building a foundation for a career in the tech industry. It offers exposure to various technologies and the opportunity to enhance customer service abilities. With The Knowledge Academy IT Support and Solutions Courses you can gain a competitive edge in the job market.
An IT support person troubleshoots hardware and software issues, assists with technology-related problems, and provides technical support to end-users, ensuring the smooth functioning of IT systems.
The Knowledge Academy is the Leading global training provider for IT Support and Solution Training.
The training fees for IT Support and Solution Training in Philippines starts from $3195.
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