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ISO Training

Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 56000 Innovation Management Training​ Course Outline

Module 1: Introduction to ISO 56000

  • Overview
  • Scope
  • Normative References

Module 2: Terms and Definitions

  • General Terms Related to Innovation
  • Terms Related to
    • Organisation
    • Objective
    • Knowledge
    • Intellectual Property
    • Innovation Initiative
    • Performance
    • Assessment

Module 3: Fundamental Concepts and Innovation Management Principles

  • General
    • Relational for Engaging in Innovation Activities
    • Innovation Activities in Organisations
    • Impact of Innovations
  • Fundamental Concepts
    • Innovation
    • Attributes of Innovation
    • Concepts Related to Innovation
    • Activities and Processes to Achieve Innovation
    • Innovation Management System
  • Innovation Management Principles
    • Realisation of Value
    • Future-Focused Leaders
    • Strategic Direction
    • Culture
    • Exploiting Insights
    • Managing Uncertainty
    • Adaptability
    • Systems Approach

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Prerequisites              

There are no formal prerequisites in this ISO 56000 Innovation Management Training course.             

Audience

This ISO 56000 Innovation Management Training course provided by The Knowledge Academy is ideal for anyone who wants to gain in-depth knowledge about the establishment, implementation, maintenance, and continual improvement of an Innovation Management System for use in organisations.

ISO 56000 Innovation Management Training​ Course Overview

ISO 56000 Series of International Standards on Innovation Management Systems was used to establish a strategic, structured and standardised framework for continuous improvement and sustainable success. This ISO 56000 standard supports organisations to establish, implement, maintain and continually improve an innovation management system and other innovation management standards. It helps organisations to improve their ability to effectively manage innovation activities. Adding skills of using the ISO 56000 standard will help individuals to advance their profile and easily climb the ladder of success in their profession.

In this 1-day ISO 56000 Innovation Management Training course, delegates will learn how to implement, maintain, and continually improve an innovation management system. During this training, delegates will learn various concepts such as introduction to ISO 56000, scope, normative references, terms and definitions, innovation management principles, relational for engaging in innovation activities, and many more. Our highly skilled and professional trainer will conduct this training and have years of experience teaching ISO Standard courses.

They will also learn various concepts such as:

  • Fundamental concepts of ISO 56000
  • General terms related to innovation
  • Innovation management system
  • Managing uncertainty
  • Attributes of innovation
  • Impact of innovations

At the end of this training, delegates will be able to implement innovation management principles. They will also be able to successfully implement, maintain, and continually improve an innovation management system.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (5 days)

Online Self-paced (40 hours)

ISO 37301 Compliance Management Systems Lead Auditor Training​ Course Outline

Module 1: Introduction to ISO 37301

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Overview of Compliance

  • What is Compliance?
  • Compliance Types

Module 3: Compliance Department

  • What is Compliance Monitoring?
  • Department Members
  • Functions of Compliance Officer
  • Common Areas of Compliance

Module 4: Compliance Management System (CMS)

  • Compliance Management
  • Compliance Management System
  • Elements
  • Who is Responsible for Compliance Management?
  • Risk-Based Compliance Management Solutions

Module 5: Context of the Organisation

  • Understanding the
    • Organisation and its Context
    • Needs and Expectations of Interested Parties
  • Determining the Scope of the Compliance Management System
  • Compliance
    • Management System
    • Obligations
    • Risk Assessment

Module 6: Leadership

  • Leadership and Commitment
  • Compliance Policy
  • Roles, Responsibilities, and Authorities

Module 7: Planning

  • Actions to Address Risks and Opportunities
  • Compliance Objectives and Planning to Achieve Them
  • Planning of Changes

Module 8: Compliance Audit

  • Purpose
  • How are Compliance Audits Conducted?
  • Internal Vs Compliance Audit
  • Compliance Audit Procedures
  • Understanding Compliance Auditing
  • General Principles

Module 9: Compliance Audit Plan

  • Audit Universe and Annual Compliance Audit Plans
  • Apex Auditable Entities and Audit Units
  • Risk Profiling
  • Annual Compliance Audit Plans
    • Preparing
    • Components

Module 10: Support

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented Information

Module 11: Operation

  • Operational Planning and Control
  • Establishing Controls and Procedures
  • Raising Concerns
  • Investigation Processes

Module 12: Performance Evaluation

  • Monitoring, Measurement, Analysis, and Evaluation
  • Internal Audit
  • Management Review

Module 13: Planning Compliance Audits

  • Planning for Individual Compliance Audits
  • Scope of Audit
  • Compliance Audit Objectives
  • Criteria
  • Materiality
  • Risk Assessment
  • Compliance Auditing in Digital Environment
  • Team Composition
  • Intimation to the Auditable Entity

Module 14: Create Effective Compliance Programme

  • Key Elements of an Effective Compliance Programme
  • Determine Your Compliance Management System
  • Consequences of Non-Compliance
  • Reduce Risk
  • Steps to Create an Effective Compliance Programme

Module 15: Compliance Monitoring

  • Monitoring and Auditing
  • Framework for Monitoring
  • Monitoring Techniques

Module 16: Improvement

  • Continual Improvement
  • Nonconformity and Corrective Action

Module 17: Compliance Auditor

  • Who is a Compliance Auditor?
  • Responsibilities
  • Requirements

Module 18: Conducting Compliance Audits

  • Audit Evidence
  • Gathering and Evaluating Evidence
  • Documentation
  • Communication with the Auditable Entity

Module 19: On-Site Audit Activities

  • Opening Meeting
  • Document Review
  • Detailed Site Inspection
  • Staff Interview
  • Review Audit Evidence
  • Closing Meeting

Module 20: Reporting Compliance Audits

  • Introduction
  • Forms and Content of Reports
    • Inspection Reports
    • Departmental Appreciation Note
    • Compliance Audit Report
  • Follow Up

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Prerequisites

There are no formal prerequisites in this ISO 37301 Lead Auditor training course.

Audience

This training course is suitable for anyone who wants to gain in-depth knowledge of ISO 37301 Lead Auditor successfully.

ISO 37301 Compliance Management Systems Lead Auditor Training​ Course Overview

ISO 37301 Compliance Management Systems specifies requirements for developing, continually improving, and maintaining an effective compliance management system. It helps to understand compliance policies and requirements, and reviews operations to ensure to fulfil duties of business processes. A compliance management system is essential for everyone because it helps individuals to describe in detail how to configure and develop a positive culture of compliance. It enables individuals to responsible for maintaining conformity to ISO 37301 requirements in an organisation. This training course will help the delegates manage their organisation develop strong and valuable relationships with regulators and Improve business opportunities and sustainability. This obtained information will conduct their career profile and excellent gain professional growth and expand career opportunities.

In this 5-day ISO 37301 Compliance Management Systems Training course, delegates will gain comprehensive knowledge starting from the basics to advanced concepts of a compliance management system. Delegates will learn how to implement compliance audits, compliance risk assessment, operational planning, and control, etc. Our expert and highly skilled trainer will conduct this training and has years of experience in teaching this course.

Apart from these, delegates will learn the following essential concepts, such as:

  • Compliance Management System (CMS)
  • Create an effective compliance programme
  • Compliance auditor
  • Reporting compliance audits
  • Compliance monitoring

After attending this ISO 37301 Compliance Management Systems training course, delegates will be able to perform compliance management system audits by using investigation processes. They will also be able to gather and evaluate evidence in conducting compliance audits.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (5 days)

Online Self-paced (40 hours)

ISO 22716 Lead Auditor Training Course Outline

Module 1: Introduction to ISO 22716

  • Introduction
  • Scope
  • Terms and Definitions

Module 2: Good Manufacturing Practices (GMP)

  • What is GMP?
  • Components of GMP
  • GMP Principles
  • Regulations and Standards
  • How to Comply with Guidelines?

Module 3: Personnel

  • Principle
  • Organisation
  • Key Responsibilities
  • Training
  • Personnel Hygiene and Health
  • Visitors and Untrained Personnel

Module 4: Premises

  • Principle
  • Types of Area
  • Space
  • Flow
  • Floors, Walls, Ceilings, Windows
  • Washing and Toilet Facilities
  • Lighting
  • Ventilation
  • Pipework, Drains, and Ducts
  • Cleaning and Sanitisation
  • Maintenance
  • Consumables
  • Pest Control

Module 5: Equipment

  • Principle
  • Equipment Design
  • Installation
  • Calibration
  • Cleaning and Sanitisation
  • Maintenance
  • Consumables
  • Authorisations
  • Back-Up Systems

Module 6: Raw Materials and Packaging Materials

  • Principle
  • Purchasing
  • Receipt
  • Identification and Status
  • Release
  • Storage
  • Re-Evaluation
  • Quality of Water Used in Production

Module 7: Production

  • Principle
  • Manufacturing Operations
  • Packaging Operations

Module 8: Finished Products

  • Principle
  • Release
  • Storage
  • Shipment
  • Returns

Module 9: Introduction to Internal Auditor

  • Who is Internal Auditor?
  • Duties of Internal Auditor
  • Soft and Hard Skills for Internal Auditor
  • Internal Vs External Auditor

Module 10: Internal audit

  • Principle
  • Approach
  • Follow-Up

Module 11: GMP Audit

  • What is GMP Audit?
  • What is Involved in the GMP Audit Process?
  • How to Prepare for a Typical GMP Audit?
  • Hosting GMP Audit
  • Common Mistakes Made During GMP Audits
  • GMP Auditing Best Practices

Module 12: GMP Supplier Audit

  • Conducting a GMP Supplier Audit
  • Supplier Audit Checklist
    • Quality Policy
    • Training and Accountability
    • General Organisation
    • Supply Access
  • Steps to Successfully Perform the GMP Supplier Audit

Module 13: Quality Control Laboratory

  • Principle
  • Test Methods
  • Acceptance Criteria
  • Results
  • Out-of-Specification Results
  • Reagents, Solutions, Reference Standards, Culture Media
  • Sampling
  • Retain Sample

Module 14: Treatment of Product

  • Rejected Finished Products, Bulk Products, Raw Materials, and Packaging Materials
  • Reprocessed Finished Products and Bulk Products

Module 15: Wastes

  • Principle
  • Types of Waste
  • Flow
  • Containers
  • Disposal

Module 16: Subcontracting

  • Principle
  • Types of Subcontracting
  • Contract Giver
  • Contract Acceptor
  • Contract

Module 17: Implementing GMP

  • Quality Management
  • Sanitation and Hygiene
  • Building and Facilitation
  • Equipment
  • Raw Materials
  • Personnel
  • Validation and Qualification
  • Complaints
  • Documentation and Recordkeeping

Module 18: Lead Auditor

  • Who is the Lead Auditor?
  • Roles and responsibilities of Lead Auditor
  • Audit Report
  • Types of Audit Process

Module 19: Deviations

  • Deviations Overview

Module 20: Complaints and Recalls

  • Principle
  • Product Complaints
  • Product Recalls

Module 21: Change Control

  • Change Control Overview

Module 22: Structured GMP Audit

  • Customer Communication
  • Auditor Selection
  • Auditor Planning
  • Audit Preparation
  • Audit Execution
  • Audit Report

Module 23: Documentation

  • Principle
  • Type of Document
  • Writing, Approval, and Distribution
  • Revision
  • Archiving

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Prerequisites

There are no formal prerequisites for attending this ISO 22716 Lead Auditor Training course.

Audience

This course is designed for everyone who wants to become an ISO 27716 Lead Auditor and gain knowledge of goods manufacturing practices.

ISO 22716 Lead Auditor Training Course Overview

ISO 22716 provides cosmetic products' manufacturing, control, storage, and shipment guidelines. The purpose of these guidelines is to offer advice on Good Manufacturing Practices (GMP) for cosmetic products. These guidelines provide valuable organisational guidance on controlling the administrative, technical, and human variables impacting product quality. This training aims to provide learners with a detailed knowledge of cosmetic goods manufacturing practices and the guidelines to implement these practices within an industry. Individuals with fantastic auditing skills and a proper understanding of guidelines will gain higher designations in globally recognised organisations and expand their professional network quickly.

The Knowledge Academy’s 5-day ISO 22716 Lead Auditor Training course provides delegates with a comprehensive knowledge of cosmetic products manufacturing and how to audit these practices. During this training, delegates will learn about GMP supplier audits to reduce company production costs. They will also learn about the quality control laboratory to ensure the relevant and necessary controls within its activities. Our highly skilled and knowledgeable instructor with years of experience teaching ISO courses will conduct this training.   

Course Objectives

  • To ensure that controlled and stored products to acceptance criteria
  • To take and prepare the samples from the set of related operations
  • To reduce undesirable micro-organisms on inert contaminated surfaces
  • To define the quantity of raw material or product issued from one process
  • To perform the assigned responsibilities and activities in a given time frame
  • To determine quality activities and related results comply with arrangements

After attending this training, delegates will be able to obtain cosmetic products that meet the defined characteristics in the ISO guidelines. They will also be able to validate the effectiveness of standard operating procedures and conduct GMP audits regularly. 

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

ISO 56002 Innovation Management System Training Course Outline

Module 1: Introduction to ISO 56002

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Context of the Organisation

  • Understanding the Organisation and Its Context
  • Understanding the Needs and Expectations of Interested Parties
  • Determining the Scope of the Innovation Management System
  • Establishing the Innovation Management System

Module 3: Leadership

  • Leadership and Commitment
  • Innovation Policy
  • Organisational Roles, Responsibilities, and Authorities

Module 4: Planning

  • Actions to Address Opportunities and Risks
  • Innovation Objectives and Planning to Achieve them
  • Organisational Structures
  • Innovation Portfolios

Module 5: Support

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented Information
  • Tools and Methods
  • Strategic Intelligence Management
  • Intellectual Property Management

Module 6: Operations

  • Operational Planning and Control
  • Innovation initiatives
  • Innovation Processes

Module 7: Performance Evaluation

  • Monitoring, Measurement, Analysis, and Evaluation
  • Internal Audit
  • Management Review

Module 8: Improvement

  • General
  • Deviation, Nonconformity, and Corrective Action
  • Continual Improvement

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Prerequisites 

There are no formal prerequisites in this ISO 56002 Innovation Management System Training course.

Audience

This ISO 56002 Innovation Management System Training course provided by The Knowledge Academy is ideal for anyone who wants to learn about the establishment, implementation, maintenance, and continual improvement of an Innovation Management System for use in organisations.

ISO 56002 Innovation Management System Training​ Course Overview

ISO 56002:2019 is a global guidance standard for "all kinds of organisations" that want to establish and maintain an Innovation Management System (IMS). The process by which businesses recognise the value of new products, services, or business models, for example, is known as innovation. ISO 56002 focuses on organisations that want to improve their understanding of a holistic Innovation Management System and strive for long-term success through innovation activities. This standard also addresses users and customers who want to have confidence in an organisation's ability to innovate, innovation management trainers, consultants, auditors, policymakers, and their support programmes for society and the economy. Individuals with innovative ideas or innovation skills can work in highly paid job roles in multinational companies.

In this 2-day ISO 56002 Innovation Management System Training course, delegates will learn about the interest and needs of the organisation's stakeholders or interested parties. Delegates will thoroughly understand the scope of the innovation management system, innovation objectives and planning to achieve them, etc. Our highly skilled and professional trainer will conduct this training with years of experience teaching ISO Standard courses.

Course Objectives

  • To understand the needs and expectations of interested parties
  • To learn the organisational roles, responsibilities, and authorities effectively
  • To become familiar with the organisational structures and innovation portfolios
  • To gain an in-depth understanding of intellectual property management
  • To acquire skills in establishing the innovation management system

After attending this training course, delegates will be able to use the ISO 56002 standard as a tool for verifying innovation projects and a benchmark for validating innovation services. They will also be able to reduce costs and waste and increase productivity and resource efficiency in their organisations.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 31000 Risk Management Training​ Course Outline

Module 1: Introduction to ISO 31000

  • Scope
  • Terms and Definitions
  • Principles of ISO 31000 Standard

Module 2: Framework

  • General
  • Leadership and Commitment
  • Integration
  • Design
  • Implementation
  • Evaluation
  • Improvement

Module 3: Process

  • General
  • Communication and Consultation
  • Scope, Context, and Criteria
  • Risk Assessment
  • Risk Treatment
  • Monitoring and Review
  • Recording Reporting

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Prerequisites

There are no formal prerequisites for attending this ISO 31000 training course.

Audience

This training course is suitable for anyone who wants to expand their understanding of risk management and implement the ISO 31000 standard within an organisation successfully. However, it will be much more beneficial for:

  • Risk Managers
  • Compliance Managers
  • Finance Managers

ISO 31000 Risk Management Training​ Course Overview

ISO 31000 is the international standard framework based on risk management guidelines, principles, and a process for managing risk faced by the organisation. The latest standard was released in 2018 by the ISO with some fundamental considerations of important issues such as leadership, integration, etc. It supports organisations in establishing a risk strategy, achieving strategic objectives, and making the right decisions. By applying ISO 31000 standard within an organisation, they can develop a risk management strategy to effectively identify and mitigate risk. Studying this ISO 31000 training course will help learners successfully apply the useful ISO 31000 principles and guidelines to their organisation. Pursuing this training course will help them to climb up the ladder of success both in terms of value and career opportunities.

This 1-day ISO 31000 training course will provide fundamental knowledge of the risk management system necessary for delegates to manage the organisation’s risks effectively. During this training, delegates will learn various concepts such as introduction, scope, principles, terms, definition, process, evaluation, improvement, risk treatment, scope, context, and criteria, etc. Delegates will understand the scope of the ISO 31000 standard and where it can be applied. Our highly skilled and professional trainer will conduct this training who has years of experience in teaching ISO courses.

Delegates will cover various topics such as:

  • Framework and process
  • Recording reporting
  • Communication and consultation
  • Risk assessment

At the end of this training, delegates will be able to apply principles, framework, and process of ISO 31000 standard within an organisation successfully. They will also be able to deliver better and secure services using ISO 31000 regulation.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 17020 Conformity Assessment Training Course Outline

Module 1: Introduction

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: General Requirements

  • Impartiality and Independence
  • Confidentiality

Module 3: Structural Requirements

  • Administrative Requirements
  • Organisation and Management

Module 4: Resource Requirements

  • Personnel
  • Facilities and Equipment
  • Subcontracting

Module 5: Process Requirements

  • Inspection Methods and Procedures
  • Handling Inspection Items and Samples
  • Inspection Records
  • Inspection Reports and Inspection Certificates
  • Complaints and Appeals
  • Complaints and Appeals Process

Module 6: Management System Requirements

  • Options
  • Management System Documentation
  • Control of Documents
  • Control of Records
  • Management Review
  • Internal Audits
  • Corrective Actions
  • Preventive Actions

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Prerequisites

There are no formal prerequisites to attend this ISO 17020 Conformity Assessment Training course.

Audience

This ISO 17020 Conformity Assessment Training course is ideal for anyone who wants to understand the requirements of ISO 17020 and the inspection body accreditation process.

ISO 17020 Conformity Assessment Training​ Course Overview

ISO 17020 standard by International Organisation for Standardisation (ISO) designed for conformity assessment includes requirements for various types of bodies that conduct inspections, surveys, and risk assessment. It applies to inspection bodies of type A, B, or C, as defined by ISO 17020, and to any inspection stages. This ISO 17020 standard ensures the competence of the inspection bodies and the impartiality and consistency of their inspection activities. ISO 17020 is a critical standard for any organisation aiming to perform inspections on behalf of their clients, other organisations, and authorities. It enables individuals to efficiently enhance the image of inspection bodies in the market as high-quality inspection bodies. Pursuing this ISO 17020 training course will help individuals to ensure optimum efficiency, productivity, and significance of the overall inspection bodies operation.

In this 1-day ISO 17020 Conformity Assessment Training course, delegates will gain a deep understanding of the requirements of ISO/IEC 17020 and how to perform internal audits of organisations performing the inspection. During this training, delegates will learn various concepts such as introduction, scope, terms and definitions, general requirements, inspection records, confidentiality, corrective actions, administrative requirements, control of records, etc. Our highly skilled and professional trainer will conduct this training and help delegates become adept at ensuring independence, impartiality, and integrity requirements to make consistency in their inspection activities.

They will also cover various topics such as:

  • General requirements
  • Normative references
  • Inspection records
  • Personnel
  • Facilities and equipment
  • Complaints and appeals

At the end of this training course, delegates will be able to improve efficiency, productivity and effectiveness within the overall inspection bodies operation. They will also be able to establish, implement, and maintain their Management System in line with ISO 17020 by performing audits and thereby facilitating continual improvement.

Delegates interested in enhancing their understanding of prevailing international standards to ensure the quality and consistency of processes across organisations can attend more training courses like ISO 9001 TrainingISO 27001 TrainingISO 14001 Training, and more courses from our extensive course catalogue.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 20121 Event Sustainability Management System Training​ Course Outline

Module 1: Introduction to ISO 20121

  • Scope
  • Terms and Definitions

Module 2: Context of the Organisation

  • Understanding of the Organisation and its Context
  • Understanding the Needs and Expectations of Interested Parties
  • Determining the Scope of the Event Sustainability Management System
  • Event Sustainability Management System
  • Sustainable Development Principles, Statement of Purpose and Values

Module 3: Leadership

  • Leadership and Commitment
  • Policy
  • Organisational Roles, Responsibilities, and Authorities

Module 4: Planning

  • Actions to Address Risks and Opportunities
  • Event Sustainability Objectives and How to Achieve Them

Module 5: Support

  • Resources
  • Competence
  • Awareness
  • Communication
  • Documented information

Module 6: Operation

  • Operational Planning and Control
  • Dealing with Modified Activities, Products or Services
  • Supply Chain Management

Module 7: Performance Evaluation

  • Performance Against Governing Principles of Sustainable Development
  • Monitoring, Measurement, Analysis and Evaluation
  • Internal Audit
  • Management Review

Module 8: Improvement

  • Nonconformity and Corrective Action
  • Continual Improvement

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Prerequisites

In this ISO 20121 Training Course, there are no formal prerequisites.

Audience

This training course is ideal for anyone who wants to obtain insights into the sustainability of the event management cycle.

ISO 20121 Event Sustainability Management System Training Course Overview

ISO (International Organisation for Standardisation) is a global federation of national standard-setting organisations. ISO 20121:2012 establishes the standards for an event sustainability management system to sort of events or event-related activities, as well as guidelines on how to comply with those requirements. Implementing ISO 20121 into the events will not only improve the environment but will also create a foundation for the organisation to become more profitable and competitive. It also assists the organisations in the upgradation of employee retention and reduces costs by better management of materials, waste reduction and energy management.

In this 1-day ISO 20121 Training Course, delegates will gain in-depth knowledge to implement, establish, maintain and improve an event sustainability management system. Delegates will learn to determine the scope of the event sustainability management system. Our highly expert trainer with abundant knowledge will teach the delegates to provide a management system to assist event organisers in achieving economic, environmental, and social advantages by decreasing their event's environmental effect.

It also accommodates the delegates with the various knowledgeable concepts, such as:

  • Leadership and commitment
  • Policy
  • Nonconformity and corrective action
  • Continual improvement
  • Supply chain management

At the end of this training course, delegates will be able to understand the needs and expectations of interested parties. They will also be able to get familiar with the event sustainability objectives and the procedure to achieve them efficiently.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 10001 Quality Management System Training​ Course Outline

Module 1: Introduction to ISO 10001 Standard

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Guiding Principles

  • General
  • Commitment
  • Capacity
  • Transparency
  • Accessibility
  • Responsiveness
  • Objectivity
  • Charges
  • Information Integrity
  • Confidentiality
  • Customer-Focused Approach
  • Accountability
  • Improvement
  • Competence
  • Timeliness

Module 3: Code Framework

  • Context of the Organisation
  • Establishment
  • Integration

Module 4: Planning, Design, Development, and Implementation

  • Determine Code Objectives
  • Gather and Assess Information
  • Obtain and Assess Input from Relevant Interested Parties
  • Prepare Code
  • Prepare Performance Indicators
  • Prepare Code Procedures
  • Prepare Internal and External Communication Plan
  • Determine Resources Needed
  • Implementation

Module 5: Maintenance and Improvement

  • Collection of Information
  • Evaluation of Code Performance
  • Evaluation of the Satisfaction with the Code
  • Review of the Code and Code Framework
  • Continual Improvement

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Prerequisites

There are no formal prerequisites for attending this ISO 10001 Training course.

Audience

This ISO 10001 Training course is suitable for anyone who wants to learn about developing, implementing, and maintaining a compliant and successful Quality management system.

ISO 10001 Quality Management System Training​ Course Overview

ISO 10001 is a well-defined international standard that identifies Quality Management System (QMS) requirements. ISO 10001 Quality Management System auditors are a vital part of any company which wishes to follow this ISO standard. It benefits organisations by identifying operational inefficiencies and waste, reviewing projects, determining the adequacy of internal controls, ensuring compliance with policies and regulations. In today's digital era, Quality Management System has a wide scope to work within an organisation and identify different opportunities for improvement in an organisation itself. Acquiring the essential knowledge and skills of implementing the guiding principles of the ISO 10001 standard will help individuals get better job opportunities and advance their careers.

This 1-day ISO 10001 Training course provides delegates with all the essential concepts starting from the basics and go all the way to implementing different guiding principles. Delegates will understand informative integrity, ISO 10001, scope, normative references, terms and definitions, integration, prepare code procedures, etc. Our highly expert and professional trainer with years of experience will conduct this training and provide delegates with the necessary skills and knowledge of ISO 10001 Quality Management Standard.

Apart from these, delegates will also learn the following concepts, such as:

  • Customer-focused approach
  • Code framework
  • Evaluation of code performance
  • Prepare an internal and external communication plan
  • Planning, design, development, and implementation

After attending this ISO 10001 training course, delegates will be able to obtain and assess input from relevant interested parties and improve the evaluation of satisfaction with the code. They will also be able to prepare performance indicators, code procedures, and prepare internal and external communication plans.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 10002 Quality Management Training Course Outline

Module 1: Introduction to ISO 10002

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Guiding Principles

  • General
  • Commitment
  • Capacity
  • Transparency
  • Accessibility
  • Responsiveness
  • Objectivity
  • Charges
  • Information Integrity
  • Confidentiality
  • Customer-Focused Approach
  • Accountability
  • Improvement
  • Competence
  • Timeliness

Module 3: Complaints – Handling Framework

  • Context of the Organisation
  • Leadership and Commitment
  • Policy
  • Responsibility and Authority

Module 4: Planning, Design, and Development

  • General
  • Objectives
  • Activities
  • Resources

Module 5: Operations of Complaints – Handling Process

  • Communication
  • Receipt of Complaints
  • Tracking of Complaints
  • Acknowledgement of Complaints
  • Initial Assessment of Complaints
  • Investigation of Complaints
  • Communicating the Decision
  • Closing Complaints

Module 6: Maintenance and Improvement

  • Collection of Information
  • Analysis and Evaluation of Complaints
  • Handling Process
    • Evaluation of the Satisfaction with the Complaint
    • Monitoring of the Complaints
    • Auditing of the Complaints
    • Management Review of the Complaints
  • Continual Improvement

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Prerequisites

There are no formal prerequisites for attending this ISO 10002 Training course.

Audience

This 10002 training is suitable for anyone who wants to get in-depth knowledge of effectively handling complaints.

ISO 10002 Quality Management Training​ Course Overview

ISO 10002 furnishes planning, design, operation, maintenance, and improvement, giving guidelines on handling complaints about goods inside an organisation. It is also designed for usage by businesses of all sizes and across all industries. Delegates will lay their hands-on approach on analysing client complaints to enhance the quality of the product and customer service. This training course will enlighten the delegates' expertise in increasing customer satisfaction through developing a customer-centric atmosphere, addressing any complaints received and improving the organisation's capacity to enhance its product and customer service. Holding skills and knowledge about the ISO 10002, delegates can expect numerous opportunities and higher income if they boost their products using their expertise.

The Knowledge Academy's ISO 10002 Training course provides delegates with a comprehensive knowledge of the scope, normative references, terms and definitions, integration, prepare code procedures, etc. In this 1-day training course, delegates will understand various concepts such as transparency, responsiveness, guiding principles, customer-focused approach, leadership and commitment, etc. Our highly skilled and professional trainer will conduct this training and have years of experience teaching ISO Standard courses.

Apart from the above, delegates will also learn the following concepts, such as:

  • Information integrity
  • Complaints – handling framework
  • Tracking of complaints
  • Operations of complaints – handling process
  • Analysis and evaluation of complaints

After attending this ISO 10002 training course, delegates will be able to handle the process of tracking complaints, investigating the complaints, and closing the complaints. They will also be able to plan, design and develop different activities, objectives and resources in ISO 10002.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 15189 Requirements for Quality and Competence Training​ Course Outline

Module 1: Introduction to ISO 15189

  • Scope
  • Terms and Definitions

Module 2: General Requirements

  • Impartiality
  • Confidentiality
  • Requirements Regarding Patients

Module 3: Structural and Governance Requirements

  • Legal Entity
  • Laboratory Director
  • Laboratory Activities
  • Structure and Authority
  • Objectives and Policies
  • Risk Management

Module 4: Resource Requirements

  • General
  • Personnel
  • Facilities and Environmental Conditions
  • Equipment
  • Equipment Calibration and Metrological Traceability
  • Reagents and Consumables
  • Service Agreements
  • Externally Provided Products and Services

Module 5: Process Requirements

  • Pre-Examination Processes
  • Examination Processes
  • Post Examination Processes
  • Nonconforming Work
  • Control of Data and Information Management
  • Continuity and Emergency Preparedness Planning

Module 6: Management System Requirements

  • General Requirements and Options
  • Management System Documentation
  • Control of Management System Documents
  • Control of Records
  • Action to Address Risks and Opportunities
  • Improvement
  • Corrective Action
  • Evaluations
  • Management Reviews

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Prerequisites

In this ISO 15189 Requirements for Quality and Competence training course, there are no formal prerequisites.

Audience

This training course is suitable for anyone who wants to expand their expertise in developing the quality management systems used by medical laboratories.

ISO 15189 Requirements for Quality and Competence Training​ Course Overview

ISO 15189 Standard specifies the requirements for medical labs' quality and competence. Medical laboratories can use this international standard to establish their quality management systems and measure their own competence. This training course will provide information about the utilisation of ISO 15189 by laboratory clients, governing agencies, and accreditation bodies to certify or recognise the competence of medical laboratories. By implementing the ISO 15189 standard delegates will ensure the accuracy of medical test findings and at the same time check the validity in a timely way from the laboratory. Holding the ability and knowledge to handle all the medical laboratory systems can lead the delegates to attain numerous job positions like Quality Assurance Managers, Laboratory Assistant Quality Assurance Managers, Senior Executive Assistant Managers, and various highly skilled job roles.

In this 1-day ISO 15189 Requirements for Quality and Competence training course, delegates will get equipped with all the important topics by which they will become fully familiar with the requirements for quality and competence in medical laboratories. Delegates will acquire knowledge about the objectives and policies to promote the welfare of patients through confidence in the quality and competence of medical laboratories. Our expert and highly skilled trainer will conduct this training course to fulfil the requirements for the medical laboratory to plan and implement the ways to identify the actions to address risks and opportunities.

Course Objectives:

  • Learn to assess the present state of a laboratory's operations, equipment, staff, and service quality.
  • Enable professionals to develop the skills needed to drive ISO 15189 implementation in medical laboratories.
  • Become acquainted with robust quality management to improve the credibility of the medical laboratory.
  • Get familiar with all the responsibilities of the organisations and management in the Quality Management System.

After attending this ISO 15189 Training course, delegates will be able to identify the requirements for the of quality and competence of medical laboratories for the better working of the system. They will also be able to confirm or recognise the competence of medical laboratories by laboratory users and regulatory authorities.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

ISO 37500 Guidance on Outsourcing Training Course Outline

Module 1: Introduction to ISO 37500

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Outsourcing Introduction and Model

  • Contextual Model of Outsourcing
  • Reasons for Outsourcing
  • Risks of Outsourcing
  • Outsourcing Life Cycle Model
  • Summary of Main Outsourcing Life Cycle Outputs
  • Repeating the Outsourcing Life Cycle

Module 3: Outsourcing Governance Framework

  • General
  • Management Structure and Functions
  • Joint Governance Committees
  • Appreciation of Cultural Differences
  • Processes of Outsourcing Governance

Module 4: Outsourcing Strategy Analysis

  • What is Outsourcing Strategy Analysis?
  • Check Outsourcing Prerequisites
  • Understand Services Eligible for Outsourcing
  • Assess Organisational Impact of Outsourcing of Services
  • Outsourcing Strategy
  • Develop Initial Business Cases for Outsourcing
  • Evaluate and Decide
  • Set Up Outsourcing Project

Module 5: Initiation and Selection

  • General
  • Detail Required Services
  • Detail Outsourcing Model
  • Define Agreement Requirements and Structure
  • Identify Potential Providers
  • Shortlist Providers
  • Outline Agreements
  • Negotiate and Establish Agreements

Module 6: Transition

  • General
  • Establish Transition Project Team
  • Establish Outsourcing Governance
  • Refine Delivery Frameworks and Transition Plan
  • Refine Knowledge Acquisition
  • Execute Transition of Knowledge, People, Processes, and Technology
  • Deploy the Quality, Risk, Audit, and Compliance Frameworks
  • Deploy Asset and Knowledge Management Framework
  • Deploy Delivery Frameworks
  • Test Service Delivery Capability
  • Pilot and Handover

Module 7: Deliver Value

  • General
  • Deliver Service
  • Monitor and Review Service Performance
  • Manage and Resolve Issues
  • Deliver and Manage Changes
  • Deliver Innovation
  • Delivery Transformation
  • Manage Finances
  • Manage Relationships
  • Manage the Agreement
  • Value and Business Case Assurance
  • Continuation or End of Agreement Preparation

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Prerequisites

In this ISO 37500 Training course, there are no formal prerequisites.

Audience

This training course is intended for anyone who wants to master their abilities to assist a firm in implementing an outsourced plan.

ISO 37500 Guidance on Outsourcing Training Course Overview

Outsourcing is a business strategy that involves a third-party supplier delivering a product or service to an organisation rather than the client company providing such products or services. ISO 37500 provides comprehensive guidance for enterprises to follow regarding the phases of outsourcing, the essential processes for execution, and the governance that is required for success, regardless of the type of company, the number of transactions, or the activities to be outsourced. It is beneficial for managing costs, contributing to strategy changes by redefining the organisation’s strategy for internal and external processes and transferring risk. This training course will increase the knowledge of the delegates about the core concepts of outsourcing through this ISO standard. Holding skills in ISO 37500 can help individuals gain quick professional growth and expand career opportunities in their work field.

In this 3-day ISO 37500 Training course, delegates will gain a thorough understanding of outsourcing strategy to optimise the manufacturing processes and cut expenses related to the company's core operations. Delegates will learn about the outsourcing life cycle model to enable the company to easily expand across locations, consumers, and product lines. Our highly expert trainer with years of teaching will teach the delegates to become more flexible and agile to changing market conditions and problems while saving money and improving service levels.

Delegates will also cover various essential topics, such as:

  • Joint governance committees
  • Processes of outsourcing governance
  • Set up outsourcing project
  • Test service delivery capability
  • Pilot and handover
  • Monitor and review service performance

At the end of this ISO 37500 Training course, delegates will be able to assess the organisational impact of outsourcing services. They will also be able to manage finances, relationships, and agreements.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 10218-1 Robots and Robotic Devices Training Course Outline

Module 1: Introduction to ISO 10218

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Hazards Identification and Risk Assessment

  • Requirements
  • Task Identification
  • Hazard Identification
  • Risk Reduction

Module 3: Design Requirements and Protective Measures

  • General Requirements
  • Actuating Controls
  • Safety-Related Control System Performance (Hardware/Software)
  • Robot Stopping Functions
  • Speed Control
  • Operational Modes
  • Pendant Controls
  • Control of Simultaneous Motion
  • Collaborative Operation Requirements
  • Singularity Protection
  • Axis Limiting
  • Movement Without Drive Power
  • Provisions for Lifting
  • Electrical Connectors

Module 4: Verification and Validation of Safety Requirements and Protective Measures

  • General
  • Verification and Validation Methods
  • Required Verification and Validation

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Prerequisites

There are no formal prerequisites to attend this ISO 10218 Training course.

Audience

This ISO 10218 Training course provided by The Knowledge Academy is suitable for anyone who wants to gain in-depth knowledge of discovering hazards from industrial robots.

ISO 10218-1 Robots and Robotic Devices Training​ Course Overview

ISO (International Organisation for Standardisation) is a non-profit organisation that produces standards to assure the quality, safety, and efficiency of products, services, and systems. ISO 10218-1 defines criteria and recommendations for industrial robots' inherent safety design, protective measures, and information. It outlines the basic risks connected with robotics and specifies the conditions for eliminating and reducing the risks arising in the process. Delegates will equip knowledge about typical dangers and risk-reducing methods that may be used to make these systems safer while maintaining their availability and productivity. This training will provide the ability to develop and validate solutions to reduce risks and determine hazards. Attending this ISO 10218-1 Robots Training course will help delegates to gain quick prominent professional growth and expand career opportunities in their work field.

This 1-day ISO 10218-1 Robots Training course covers all the essential topics by which delegates will become fully familiar with the safety requirements for industrial robots. Delegates will get to know about hazards identification and risk assessment, actuating controls, verification, and validation of safety requirements and protective measures, and other terms and definitions which come under ISO 10218. Our highly professional trainer with years of experience in teaching such courses will conduct this training course and will help you get a complete understanding of this course.

It also accommodates delegates with other interesting topics, such as:

  • Introduction to ISO 10218
  • Control of simultaneous motion
  • Collaborative operation requirements
  • Axis limiting
  • Electrical connectors

At the end of this ISO 10218-1 Robots Training course, delegates will be able to recognise the hazards associated with robots. They will also be able to determine the protective measures by assessing risks.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 14040 Life Cycle Assessment Training​ Course Outline

Module 1: Introduction to ISO 14040

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: General Description of Life Cycle Assessment (LCA)

  • Principles of LCA
  • Phases of an LCA
  • Key Features of an LCA
  • General Concepts of Product Systems

Module 3: Methodological Framework

  • General Requirements
  • Goal and Scope Definition
  • Life Cycle Inventory Analysis (LCI)
  • Life Cycle Impact Assessment (LCIA)
  • Life Cycle Interpretation

Module 4: Reporting

Module 5: Critical Review

  • General
  • Need for Critical Review
  • Critical Review Processes

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Prerequisites 

In this ISO 14040 Training course, there are no formal prerequisites.

Audience 

This course is intended for those who want to gain in-depth knowledge of Life Cycle Assessment (LCA).

ISO 14040 Life Cycle Assessment Training​ Course Overview

ISO (International Organisation for Standardisation) is a non-profit organisation that produces standards to assure the quality, safety, and efficiency of products, services, and systems. As people are becoming more conscious of the need for environmental preservation and the potential consequences of products, there is a greater desire to develop strategies to better assess and resolve these consequences. The ISO 14040 is a family of standards that describe how to conduct a product's life cycle assessment. A cradle-to-grave or cradle-to-cradle analysis approach is used to evaluate environmental implications associated with all phases of a product's life, from raw material extraction to materials processing, manufacturing, distribution, and usage. This training course will help the learners to know about energy usage or air emissions, across a product's full life cycle to help customers make environmentally friendly decisions. Holding skills and knowledge about the Life Cycle Assessment (LCA) will help individuals assist organisations in improving their goods and services, or in producing their first, or enhanced, sustainability report.

In this 1-day ISO 14040 training course, delegates will enlighten their knowledge about the techniques for calculating the environmental effect of a product across its full life cycle. They will also learn about the customers or consumers that prefer products with the best quality, performance, and features according to the product concept. Our highly expert trainer with years of experience in teaching ISO standards will conduct this training course and help delegates become mindful of and practice various lifecycle management strategies. 

Delegates will also cover various other important topics as well, such as:

  • General
  • Need for critical review
  • Critical review processes
  • Terms and definitions
  • Goal and scope definition

At the end of this training, delegates will be able to identify the principles of Life Cycle Assessment (LCA) to get a full image of the product, process, or service. They will also be able to make individuals and decision-makers gain a better understanding of the harm caused by resource usage and pollution.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 14072 Life Cycle Assessment Training ​Course Outline

Module 1: Introduction to ISO 14072

  • Scope
  • Terms and Definitions

Module 2: Organisational Life Cycle Assessment

  • General
  • Goal and Scope Definition
  • Specific Considerations When Dealing with LCI, LCIA, and Interpretation

Module 3: Reporting

  • General Requirements
  • Limitations Regarding Reporting

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Prerequisites

There are no formal prerequisites in this ISO 14072 Training course. 

Audience

This training course is ideal for anyone who wants to develop an environmental management system within an organisation successfully.

ISO 14072 Life Cycle Assessment Training ​Course Overview

This ISO 14072 standard specifies the requirements and guidelines for organisational life cycle assessment. The ISO 14072 standard aims to help consumers make decisions that will benefit the environment. It helps a person or group of people that each has their own functions with responsibilities, authorities, and relationships to achieve organisational objectives. This training course will help the delegates to manage their organisation with performance tracking of an organisation’s products and unit processes over time, based on the same time period, system boundary, and reporting unit. Obtaining this training course will help individuals excel in highly reputed jobs and obtain upgraded salaries.

In this 1-day ISO 14072 Standard Training course, delegates will gain in-depth knowledge of analysing the environmental performance of products. During this training, delegates will learn about the benefits that LCA may bring to organisations by using the LCA methodology at the organisational level. They will also acquire knowledge about the application of life cycle assessment (LCA) to organisations. Our highly skilled and professional trainer will conduct this training who has years of experience in teaching ISO courses.

This training course will cover various essential concepts, such as:

  • Scope
  • Terms and definitions
  • Goal and scope definition
  • Specific considerations when dealing with LCI, LCIA, and interpretation
  • Reporting

At the end of this training, delegates will be able to analyse the environmental performance of products successfully. They will also be able to use a life cycle perspective to capture all impacts from resource extraction to the disposal of the product.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Course Outline

Module 1: Methodological Framework for LCA

  • General Requirements
  • Goal and Scope Definition
  • Life Cycle
    • Inventory Analysis (LCI)
    • Impact Assessment (LCIA)
    • Interpretation

Module 2: Reporting

  • General Requirements and Considerations
  • Additional Requirements and Guidance for Third-Party Reports
  • Further Reporting Requirements

Module 3: Critical Review

  • Critical Review
  • Critical Review by Internal or External Expert
  • Critical Review by Panel of Interested Parties

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Prerequisites

There are no formal prerequisites for this ISO 14044 Training course. However, prior knowledge of outsourcing is beneficial for delegates.

Audience

This training course is designed for anyone interested in the ISO 14044. This course would be particularly useful to design office, product manager, business manager, methods manager, designer, quality, and environment manager.

ISO 14044 Life Cycle Assessment Training​ Course Overview

Life Cycle Assessment (LCA) is an analysis that is used to examine the impact of total cradle-to-grave on goods or services. Costs, energy, and emissions are the most often measured impacts. It is necessary to determine the accounting costs of a product or service will be profitable and competitive. This training assist learns to provide comprehensive view of the environmental impacts, quantify environmental effects such as overall energy consumption or air emissions, recognize inefficiencies or significant changes across life cycle phases, and reduce overall environmental impact and costs. Holding skills in ISO 14044 can help individuals to gain quick prominent professional growth and expand career opportunities in their work field.

In this 1-day ISO 14044 Training course, delegates will gain a thorough understanding of normalisation, grouping, weighting, and data quality analysis. During this training, delegates will learn about the relationships between elements within the interpretation phase with the other phases of LCA. They will also learn about Completeness checks, Sensitivity checks, and Consistency check. Our extremely professional trainer with years of teaching experience in ISO training courses will teach this course.

Delegates will also learn various essential topics, such as:

  • General requirements and considerations
  • Goals and scope of LCA
  • System boundary
  • LCIA methodology
  • Calculating data
  • Allocation procedure

After attending this ISO 14044 Training course, delegates will be able to exclusion of life cycle stages and unit processes when lack of significance can be shown by the sensitivity. They will also be able to o reuse and recycling situations with the allocation principles.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 38500 Training​ Course Outline

Module 1: Introduction to ISO 38500

  • Scope
  • Terms and Definitions
  • Benefits of Good Governance of IT

Module 2: Principles and Model for Good Governance of IT

  • Principles
  • Model

Module 3: Guidance for the Governance of IT

  • General
  • Principle 1: Responsibility
  • Principle 2: Strategy
  • Principle 3: Acquisition
  • Principle 4: Performance
  • Principle 5: Conformance
  • Principle 6: Human Behaviour

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Prerequisites

There are no formal prerequisites for attending this ISO 38500 Training course.

Audience

This course is ideal for anyone interested to enhance their existing knowledge of IT governance.

ISO 38500 Training​ Course Overview

ISO 38500 is an international standard developed to help with information regarding technology corporate governance. This standard will assist in gaining the experience and information needed to assist businesses in developing, implementing, and continuously upgrading a framework that complies with its guiding principles and model for strong IT governance. Delegates will grasp knowledge to enable the organisations to comprehend various business strategies, integrate them with IT strategy, and provide the business with guidance on IT governance best practices. Our highly expert trainer with years of experience will teach delegates the best business practices and relevant experience that will make them an asset to almost any type of company or organisation.

In this 1-day ISO 38500 Training course, delegates will get clear clarification of the relationship between the IT strategy and initiatives and business strategy. They will gain in-depth knowledge of producing quantifiable results in line with the framework or norms, businesses can fulfil their plan and objectives. Our highly skilled and professional trainer will conduct this training who has years of experience in teaching will help the delegates to develop the skills required to manage risks, and promote the use of possibilities brought about by the usage of IT.

Course Objectives:

  • To gain knowledge about basic principles used for IT governance
  • To understand various business frameworks and norms in assisting organisations
  • To learn about the implementation of principles in the field of IT
  • To get familiar with the models for maintaining good governance of IT
  • To acquire the ability to direct and control the governance

After attending this training course, delegates will be proficient in implementing different principles of IT governance in an organisation. They will be able to get in-depth knowledge and ways to implement the models for the good governance of IT. 

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 14971 Risk Management for Medical Devices Training​ Course Outline

Module 1: Introduction to ISO 14971

  • Scope
  • Terms and Definitions

Module 2: General Requirements for Risk Management

  • Risk Management Process
  • Management Responsibilities
  • Qualification of Personnel
  • Risk Management Plan
  • Risk Management File

Module 3: Risk Analysis

  • Risk Analysis Process
  • Intended Use and Identification of Characteristics Related to the Safety of the Medical Device
  • Identification of Hazards
  • Estimation of the Risk(s) for Each Hazardous Situation

Module 4: Risk Evaluation

Module 5: Risk Control

  • Risk Reduction
  • Risk Control Option Analysis
  • Implementation of Risk Control Measure(s)
  • Residual Risk Evaluation
  • Risk/Benefit Analysis
  • Risks Arising from Risk Control Measures
  • Completeness of Risk Control

Module 6: Evaluation of Overall Residual Risk Acceptability

  • Risk Management Report
  • Production and Post-Production Information

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Prerequisites 

There are no formal prerequisites to attend this ISO 14971 Risk Management for Medical Devices training course. 

Audience

This training course is ideal for anyone who wants to design, develop, and manufacture medical devices within an organisation successfully.

ISO 14971 Risk Management for Medical Devices Training​ Course Overview

ISO 14971:2019 defines the international requirements of risk management systems for medical devices, including best practices and the entire lifecycle of a medical device. The ISO 14971 standard aims to help manufacturers identify, estimate, evaluate, monitor, and control risks associated with a medical device. ISO 14971 helps organisations to minimise risk by checking whether the control measures were implemented correctly. This ISO 14971 Risk Management for Medical Devices training will allow medical device professionals to successfully improve their business and risk management efforts. Obtaining this training will help individuals to excel in highly reputed jobs and upgraded salaries.

This 1-day ISO 14971 Risk Management for Medical Devices training course provides delegates with a deep understanding of ISO 14971 medical devices concepts. During this training, delegates will learn various concepts such as introduction to ISO 14971, general requirements for risk management, risk management process, management responsibilities, risk analysis process, identification of hazards, risk control, etc. Our highly skilled and professional trainer who has years of experience teaching ISO courses will conduct this training.

They will also cover the following essential concepts such as:

  • Risk management process
  • Terms and definitions
  • Identification of hazards
  • Post-production information
  • Risk management report
  • Qualification of personnel

At the end of this training course, delegates will be able to successfully implement a risk management system within an organisation. They will also be able to estimate the risk(s) for each hazardous situation efficiently.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 14040 Training Course Outline

Module 1: Introduction to ISO 14040

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: General Description of Life Cycle Assessment (LCA)

  • Principles of LCA
  • Phases of an LCA
  • Key Features of an LCA
  • General Concepts of Product Systems

Module 3: Methodological Framework

  • General Requirements
  • Goal and Scope Definition
  • Life Cycle Inventory Analysis (LCI)
  • Life Cycle Impact Assessment (LCIA)
  • Life Cycle Interpretation

Module 4: Reporting

Module 5: Critical Review

  • General
  • Need for Critical Review
  • Critical Review Processes
 

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Prerequisites 

In this ISO 14040 Training course, there are no formal prerequisites.

Audience 

This course is intended for those who want to gain in-depth knowledge of Life Cycle Assessment (LCA).

ISO 14040 Training Course Overview

ISO (International Organisation for Standardisation) is a non-profit organisation that produces standards to assure the quality, safety, and efficiency of products, services, and systems. As people are becoming more conscious of the need for environmental preservation and the potential consequences of products, there is a greater desire to develop strategies to better assess and resolve these consequences. The ISO 14040 is a family of standards that describe how to conduct a product's life cycle assessment. A cradle-to-grave or cradle-to-cradle analysis approach is used to evaluate environmental implications associated with all phases of a product's life, from raw material extraction to materials processing, manufacturing, distribution, and usage. This training course will help the learners to know about energy usage or air emissions, across a product's full life cycle to help customers make environmentally friendly decisions. Holding skills and knowledge about the Life Cycle Assessment (LCA) will help individuals assist organisations in improving their goods and services, or in producing their first, or enhanced, sustainability report.

In this 1-day ISO 14040 training course, delegates will enlighten their knowledge about the techniques for calculating the environmental effect of a product across its full life cycle. They will also learn about the customers or consumers that prefer products with the best quality, performance, and features according to the product concept. Our highly expert trainer with years of experience in teaching ISO standards will conduct this training course and help delegates become mindful of and practice various lifecycle management strategies. 

Delegates will also cover various other important topics as well, such as:

  • General
  • Need for critical review
  • Critical review processes
  • Terms and definitions
  • Goal and scope definition

At the end of this training, delegates will be able to identify the principles of Life Cycle Assessment (LCA) to get a full image of the product, process, or service. They will also be able to make individuals and decision-makers gain a better understanding of the harm caused by resource usage and pollution.

Show moredown

  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

Show moredown

Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 30401 Foundation Training Course Outline

Module 1: Introduction to ISO 30401

  • Introduction
  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Knowledge Management System

  • Introduction to Knowledge Management System
  • What is Knowledge Management?
  • Types of Knowledge
  • Benefits of a KMS
  • Who Can Use a KMS?
  • Knowledge Management System Examples
  • How to Create a Knowledge Management System?
  • Essential Features
  • KMS Software
  • Choosing a Knowledge Management Software

Module 3: Components of Knowledge Management

  • Importance of Component of Knowledge Management
  • Components
    • People
    • Process
    • Technology
    • Strategy

Module 4: Features of a Knowledge Management System

  • User-Friendliness
  • Search Functionality
  • Reporting and Built-in Analytics
  • Customisation
  • Mobile App
  • Collaboration Features
  • Integration with Third-Party Tools
  • Feedback System

Module 5: Knowledge Management Process

  • Collecting
  • Organising
  • Summarising
  • Analysing
  • Synthesising
  • Decision Making

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Prerequisites 

There are no formal prerequisites for attending this ISO 30401 Foundation Training course.  

Audience 

This course is designed for everyone who wishes to learn about knowledge management and achieve objectives in an organisation with the help of the ISO 30401 standard. 

ISO 30401 Foundation Training Course Overview

ISO 30401 is an international standard that provides requirements and guidelines for establishing, implementing, maintaining, reviewing, and improving an effective knowledge management system in organisations. This standard is intended to assist organisations in creating an effective management structure that effectively encourages and supports the production of value through knowledge. This training aids learner in improving their decision-making, problem-solving, communication, and inventing skills. This training course will help organisations to increase organisational agility, facilitate employee learning and development, enable the exchange of specialised knowledge, and enhance business procedures. Individuals who pursue this training will acquire the knowledge and abilities that will ultimately expand their employment options and raise their income.

This 1-day ISO 30401 Foundation Training course provides delegates with a comprehensive understanding of knowledge management and guides them to achieve business objectives. During this training, delegates will learn about knowledge management systems and the benefits of a knowledge management system for maintaining the effectiveness of knowledge management. They will also learn about how to create a knowledge management system with or without software. This course will be led by our highly professional trainer who has years of teaching experience and will equip delegates with the necessary knowledge management system while working within an organisation. 

Course Objectives

  • To learn about the process of gathering, evaluating, sharing, and storing all of the key information
  • To reuse and share learning and knowledge
  • To support themselves and enhance customer satisfaction
  • To recognise what and how people are searching for
  • To learn about the steps of the knowledge management process

Upon completion of this training, delegates will be able to recognise and analyse knowledge management processes. Additionally, they will be able to improve organisational capabilities and corporate operations.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Integrated Management System Training Course Outline

Module 1: Management and Integration

  • Integration of Management Process
  • Types of Integration in Management
  • Integration in Organisational Structures
  • Synergy Effect in Management

Module 2: Main Conditions for Integration Success

  • Organisational Trust
  • Cooperation between People and Organisations
  • Organisational Culture
  • Management by Objectives

Module 3: Integration Approach in Modern Management Concepts

  • System Approach
  • Supply Chain Management
  • Virtual Organisations
  • Process Management
  • Total Quality Management

Module 4: Integration of Standardised Management Systems

  • Standards of Management Systems
  • Concept and Methodology of Integration
  • Integration in the Implementation Process
  • Consequences of Integration

Module 5: Integration in Different Organisational Situations

  • Integration During Crisis
  • Integration in Organisational Change
  • Integration in Social Games

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Prerequisites

There are no formal prerequisites for attending this Integrated Management System Training course.

Audience

This course is designed for anyone who wants to increase their knowledge of integrated management systems. However, it is well suited for:

  • ISO Management Systems Auditors
  • Business Owners and Leaders
  • Operations Managers
  • Production Managers
  • Supervisors

Integrated Management System Training Course Overview

An integrated management system is a unified system that manages different facets of an organisation's operations following multiple standards, like environmental, quality, and health and safety management. These systems benefit an organisation by using senior management time effectively, eliminating duplication of work, and using resources to implement these systems efficiently. This training helps learners integrate all aspects of an organisation's systems, procedures, and standards into a single, intelligent design and manage multiple tasks simultaneously. Excellent management skills and integrated systems experts can help individuals advance their careers and claim upgraded earnings.

In this 1-day Integrated Management System Training course, delegates will understand the integrated system and how they manage organisational operations. During this training, delegates will learn about integrative organisational structures to adjust to uncertain environments and support organisational performance. They will also learn about the corporate culture that indicates the extent of the integration process’s success. Our highly skilled and professional trainer with years of teaching experience will deliver this training course, who will put in their best efforts to make delegates understand things easily.

Course Objectives:

  • To understand the management process and its integrative character
  • To get familiar with the qualities of integrative organisational structures
  • To know about integration theory in virtual organisations and teams
  • To gain in-depth knowledge of the role of corporate trust in integration
  • To learn about terms and conditions of cooperation in an organisation
  • To support the development of quality management systems

At the end of this training, delegates will be able to streamline management by addressing all the elements of a management system that enhance the efficiency of management. They will also be able to achieve synergy effects among various quality management systems and improve business financial results.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 14064 Training Course Outline

 

Module 1: Introduction to ISO 14064

  • Introduction
  • Scope
  • Normative References

Module 2: Terms and Definitions

  • Terms Related to
    • Greenhouse Gases
    • Entities Involved in GHG Verification and Validation
    • GHG Inventory
    • GHG Statement
    • GHG Data and Information Management
    • Verification and Validation

Module 3: Principles

  • General
  • Impartiality
  • Evidence-Based Approach
  • Fair Presentation
  • Documentation
  • Conservativeness

Module 4: Requirements Applicable to Verification/Validation

  • Pre-Engagement Activities
  • Verification/Validation
    • Team Selection
    • Activities and Techniques
  • Specific Requirements

Module 5: Verification

  • Planning
  • Execution
  • Completion

Module 6: Validation

  • Planning
  • Execution
  • Completion

Module 7: Independent Review

  • Independent Review Overview

Module 8: Issuance of Opinion

  • General
  • Types of Opinions
  • Contents of Opinion

Module 9: Facts Discovered After the Verification/Validation

  • Overview of Facts Discovered After the Verification/Validation

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Who Should Attend and Prerequisites

Prerequisites

There are no formal prerequisites for attending this ISO 14064 Training course.

Audience

This training is intended for those who wish to gain guidance on the validation and verification of GHG statements related to GHG inventories.

ISO 14064 Training Course Overview

ISO 14064 is an international standard that establishes requirements and principles to provide project-level assistance for the monitoring, quantification, and reporting of activities. This standard facilitates the creation and execution of GHG control strategies and plans. This training session aims to assist aspiring candidates with the verification and validation of greenhouse gases to support sustainable development through a low-carbon economy. This session enables organisations to make corporate decisions for increasing profitability and managing risks effectively. Individuals with excellent skills and knowledge of implementing this ISO standard within an organisation will get high-profile designations in multinational corporations.

In this 1-day ISO 14064 Training course, delegates will gain a thorough understanding of monitoring and validating GHG emissions to benefit organisations. During this training, delegates will learn about the planning and execution of the project for verifying GHG emissions in the atmosphere. They will also learn about the facts discovered after the verification or validation. Our highly skilled and professional instructor, who has years of experience in teaching ISO courses, will conduct this training.

Course Objectives

  • To enhance consistency, credibility, and transparency of GHG quantification
  • To identify company actions and activities to improve GHG management
  • To provide assumptions and methods for developing a GHG statement
  • To select the verification activities to be performed and reported upon
  • To focus on GHG project-based activities to enhance GHG removals
  • To transform the scientific knowledge and address climate change

After completing this training course, delegates will be able to plan GHG projects by identifying GHG sources and report on project performance. They will also be able to improve the environmental integrity of GHG measurement and produce reports for GHG inventories at the organisational level.

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  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 14065 Training Course Outline

Module 1: Introduction to ISO 14065

  • Introduction
  • Scope
  • Normative References

Module 2: Terms and Definitions

  • Environmental Information
  • Personnel and Organisation
  • Validation and Verification

Module 3: Principles

  • General
  • Principles for the Validation/Verification Process
  • Principles for Validation/Verification Bodies
  • Conservativeness
  • Professional Scepticism

Module 4: General Requirements

  • Legal Entity
  • Responsibility for Validation/Verification Statements
  • Management of Impartiality
  • Liability

Module 5: Structural Requirements

  • Organisational Structure and Top Management
  • Operational Control

Module 6: Resource Requirements

  • General
  • Personnel
  • Management Process for the Competence of Personnel
  • Outsourcing
  • Validation/Verification Programme

Module 7: Process Requirements

  • General
  • Pre-Engagement
  • Engagement
  • Planning
  • Validation/Verification Execution
  • Review
  • Decision and Issue of the Validation/Verification Statement
  • Facts Discovered After the Issue of the Validation/Verification Statement
  • Handling of Appeals
  • Handling of Complaints
  • Records

Module 8: Information Requirements

  • Publicly Available Information
  • Other Information to Be Available
  • Reference to Validation/Verification and Use of Marks
  • Confidentially

Module 9: Management System Requirements

  • General
  • Management Review
  • Internal Audits
  • Corrective Action
  • Actions to Address Risks and Opportunities
  • Documented Information

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Who Should Attend and Prerequisites

Prerequisites

There are no formal prerequisites for attending this ISO 14065 Training course. 

Audience

This ISO 14065 Training course is designed for those who want to learn about the validation and verification of environmental information. However, it is more beneficial for:

  • Validation and Verification Body Auditors
  • Managers
  • Scheme Owners and Developers
  • Regulators
  • Government Employees

ISO 14065 Training Course Overview 

ISO 14065:2020 general principles and requirements for bodies validating and verifying environmental information are an international standard that gives Validation and Verification Bodies (VVBs) a set of requirements they can use to carry out the validation and verification of environmental information. Environmental information is used by organisations and individuals to make decisions. It gives Greenhouse Gas (GHG) programme managers or overseeing authorities a foundation for evaluation and for recognising the credentials of validation and verification entities. Studying this training equips learners with the validation and verification programmes, which are the rules, processes, and management for the validation programmes’ operations in a particular industry or field. Pursuing this training helps individuals get equipped with the necessary skills and techniques to enhance their career opportunities and ultimately increase their earnings.

This 1-day ISO 14065 Training course is designed to provide delegates with in-depth knowledge about the benefits of the ISO 14065 standard. During this training, they will learn about the various responsibilities of validating and verifying statements. They will also learn about operational control, which involves controlling intermediate-term operations and processes. This course will be led by our highly skilled and knowledgeable trainer, who has years of experience in teaching and will help delegates get a complete understanding of this ISO 14065 Training course.

Course Objectives

  • To understand the validation and verification of environmental information
  • To become familiar with the principles of validation and verification bodies
  • To learn the responsibility for validation and verification statements
  • To attain knowledge of management processes for personnel competence
  • To get an in-depth knowledge of publicly available information
  • To learn the various structural, resource, and process requirements

After completing this IS0 14065 Training course, delegates will be able to identify principles and define requirements for validation and verification bodies. They will also be able to use the facts that are discovered after the issue of the validation and verification statement.

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  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Certified Internal Auditor Training Course Outline

Module 1: Internal Auditor

  • What is an Internal Auditor?
  • Importance of Internal Audits
  • Working of Internal Auditor
  • Types of Internal Audits
  • Internal Vs External Audit
  • Internal Audit Process
  • 5Cs of Internal Audit Reports

Module 2: Audit Approach

  • Systems Approach
  • Control Risk Self-Assessment (CRSA)
  • Facilitation Skills
  • Integrating Self-Assessment and Audit
  • Fraud Investigations
  • Information Systems Auditing
  • Consulting Approach
  • Compliance
  •  ‘Right’ Structure

Module 3: Setting an Audit Strategy

  • Risk-Based Strategic Planning
  • Resourcing the Strategy
  • Managing Performance
  • Dealing with Typical Problems
  • Audit Manual
  • Delegating Audit Work
  • Audit Information Systems
  • Outsourcing Approach
  • Audit Planning Process

Module 4: Managing Risk

  • What is Risk?
  • Risk Challenge
  • Risk Management and Residual Risk
  • Mitigation Through Controls
  • Risk Registers and Appetites
  • Risk Policy
  • Enterprise-Wide Risk Management
  • Control Self-Assessment
  • Embedded Risk Management
  • Internal Audit Role in Risk Management

Module 5: Internal Controls

  • Why Controls?
  • Control Framework—COSO and CoCo
  • Control Models
  • Links to Risk Management
  • Control Mechanisms
  • Importance of Procedures
  • Integrating Controls
  • Fallacy of Perfection

Module 6: Improving and Maintaining Audit Quality

  • What is Audit Quality?
  • Why Audit Quality is Important?
  • Professional Scepticism
  • Initiatives to Improve Audit Quality
  • Reviewing an Audit Firm's Staff Structure
 

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Prerequisites

There are no formal prerequisites for attending this Certified Internal Auditor (CIA) Training course.

Audience

This training is intended for those who wants to gain skills in performing internal auditing to verify the credibility and building career in auditing.

Certified Internal Auditor Training Course Overview

Internal Auditor (IA) is a qualified professional who is hired by businesses to provide unbiased assessments of operational and financial business activities. These auditors investigate and identify problems with a company's internal operations, starting with the accounting division, and moving through its HR and legal divisions. This training provides aspiring candidates with the skills and responsibilities to ensure the employees abide by them for operational and legal efficiency. Holding excellent auditing skills enables individuals to gain higher designations in globally recognised organisations and expand their professional network within a short span of time.

The Knowledge Academy’s 1-day Certified Internal Auditor (CIA) Training course provides delegates with comprehensive knowledge of conducting internal audits effectively. Delegates will learn about the audit approach that may be used to carry out the audit role during this training. They will also learn about internal controls to keep the business under control and the fallacy of protection. Our highly skilled and professional instructor, who has years of teaching experience, will conduct this training and equip delegates with the required skills.

Course Objectives

  • To evaluate the efficiency of different aspects of the company
  • To demonstrate compliance with rules and conduct the review
  • To assist the organisation by identifying and evaluating the risk
  • To retain a degree of independence that gives audit in planning
  • To enhance the efficiency of operations and motivate the employees
  • To develop formal audit strategies and objectives for internal auditing

After attending this training course, delegates will be able to assess the company’s financial risk and ensure the business adherence to policies and regulations. They will also be able to improve performance while scrutinising compliance with regulations and standards.

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  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 22734 Exam

ISO 22734 Training Course Outline

Module 1: Introduction

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Requirements

  • Operating Conditions
    • Energy Consumption
    • Feedwater Specifications
    • Ambient Environment
    • Purge Gas
    • Oxygen Venting
    • Hydrogen Venting
    • Delivery of Hydrogen
    • Delivery of Oxygen
  • Risk Management
  • Mechanical Equipment
    • General Requirements
    • General Materials Requirements
    • Enclosure Requirements
    • Pressure-Bearing Components
    • Fans and Ventilators
    • Pumps
    • Heat Transfer System
    • Connection to Potable Water
    • Environmental Tolerance
    • Equipment Temperature Limits and Resistance to Heat
    • Spillage, Overflow, and Drain
  • Electrical Equipment, Wiring, and Ventilation
    • Fire and Explosion Hazard Protection Requirements
    • Electrical Equipment
  • Control Systems
  • Ion Transport Medium
  • Protection of Service Personnel

Module 3: Test Methods

  • General
  • Type (Qualification) Tests
    • General Requirements
    • Basic Test Arrangements
    • Reference Test Conditions
    • Electrical Tests
    • Pressure Test
    • Leakage Test
    • Dilution Tests
    • Protection Against the Spread of Fire Tests
    • Temperature Tests
    • Environmental Test
    • Performance Tests
    • Spillage, Overflow, and Drain Test
    • Mechanical Strength
    • Stability Test
    • Vent Tests
    • Sound Level Test
  • Routine Tests
    • General Requirements
    • Continuity of the Protective Bonding Circuit Test
    • Voltage Test
    • Functional Tests
    • Leakage Test

Module 4: Marking and Labelling

  • General Requirements
  • Hydrogen Generator Marking
  • Marking of Components
  • Warning Signs

Module 5: Documentation Accompanying the Hydrogen Generator

  • General
  • Hydrogen Generator Ratings
  • Hydrogen Generator Installation
    • Specific Requirements for Permanently Connected Hydrogen Generators
    • Specific Requirements for Indoor Installations
    • Specific Requirements for Built-in Hydrogen Generator Appliances
    • Lifting
  • Hydrogen Generator Operation
  • Hydrogen Generator Maintenance

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Prerequisites

In this ISO 22734 training course, there are no formal prerequisites.

Audience

This training course is ideal for anyone who wants to gain in-depth knowledge about ISO 22734.

ISO 22734 Training Course Overview

ISO 22734 defines the construction, safety, and performance criteria for packaged or factory-matched hydrogen gas generating machines, also known as hydrogen generators, which electrolyse water to create hydrogen and oxygen gas. It is designed for indoor and outdoor household usage in protected places such as carports, garages, utility rooms, and similar areas of a residence. Holding this ISO 22734 training course will help individuals to climb up the ladder of success both in terms of value and career opportunities.

In this 1-day ISO 22734 Training course, delegates will learn how to use electrochemical reactions to produce hydrogen. During this training, delegates will learn various concepts such as introduction, scope, requirement, risk management, mechanical equipment, test methods, marking and labelling, protection of service personnel, routine test, etc. Our highly experienced trainer with years of experience in providing interactive training courses will teach this course.

They will also cover various concepts such as:

  • Introduction
  • Risk management
  • Mechanical equipment
  • Hydrogen generator maintenance
  • Enclosure requirements
  • Warning signs

At the end of this training course, delegates will be able to understand the specific requirements for permanently connected hydrogen generators. They will also be able to use electrochemical reactions to produce more hydrogen.

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  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

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ISO 22734 Examination Information

This ISO training course prepares delegates for the ISO 22734 Foundation Exam, which is included with the course fee. The exam will be taken at the end of the day when all course content has been covered. The exam is formatted like so:

  • Multiple choice questions
  • Duration of 40 minutes
  • 50% pass mark
  • Closed book

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

ISO 22317 Training Course Outline

Module 1: Introduction

  • Scope
  • Normative References
  • Terms and Definitions

Module 2: Prerequisites

  • General
  • Context and Scope
  • Roles and Responsibilities
  • Commitment

Module 3: BIA Process

  • Fundamentals
  • Plan BIA
  • Agree Approach for Undertaking BIA Process
  • Determine Products and Services' Priorities with Top Management
  • Determine the Prioritised Activities
  • Identify Resources and Other Dependencies
  • Analyse and Consolidate BIA Results
  • Obtain Top Management Approval for BIA Results

Module 4: Review BIA

  • Review BIA Process and Methodology
  • Review BIA Results
 

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Prerequisites

There are no formal prerequisites to attend this ISO 22317 Training course outline.

Audiences

This ISO 22317 Training course is ideal for anyone who wants to gain knowledge of business impact analysis.

ISO 22317 Training Course Overview

ISO 22317 offers guidance to design, execute, and maintain a formal and documented Business Impact Analysis (BIA) procedure in an organisation. This specification does not prescribe a consistent process for conducting a BIA, but it will aid an organisation in designing a BIA process that is tailored to its specific requirements. Studying ISO 22317 Training course is helpful for learners to comprehend business continuity management systems effectively. It assists individuals in establishing and maintaining a formal and documented Business Impact Analysis (BIA) procedure that is tailored to their company's requirements. This training will help individuals to build their careers in international companies efficiently.

This 1-day ISO 22317 Training covers all the essential topics by which delegates will become fully familiar with business continuity management systems. During this training, they will learn about the BIA process's agreed approach. They will also learn about the commitment, terms and definitions, review the BIA process, methodology, scope, etc. Our highly professional trainer with years of experience in ISO courses will conduct this training and help delegates to gain a comprehensive understanding of ISO 22317.

This training will cover various essential topics, such as:        

  • Terms and definitions
  • Roles and responsibilities
  • Plan BIA
  • Determine the prioritised activities
  • Review BIA results

After attending this ISO 22317 Training course, delegates will be able to determine products and services' priorities with top management. They will also be able to identify resources and other dependencies.

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  • Delegate pack consisting of course notes and exercises
  • Experienced Instructor

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +44 1344 203999 or Enquire.

ISO Training FAQs

FAQ's

The International Organisation for Standardisation (ISO) is a global organisation that publishes industrial, commercial, and technical standards. Its primary goal is to make business processes more manageable, and it also focuses on process improvement, safety, and quality in various areas.
It helps improve performance, attain better quality, increase revenue, reduces risks, attain sustainability, support innovation, etc.
Experts worldwide agree on ISO standards and consider them the systems required to improve business efficiency and quality of their products and services. The ISO standards cover a wide range of activities used in the creation of products, the management of processes, the delivery of services, and the provision of materials.
ISO Standards play an essential role for businesses globally because they ensure the quality and safety of products and services in international trade. Businesses can benefit from ISO standards because they can help cut costs by implementing better systems and procedures.
There are various types of ISO Certification Standards, each focusing on improving different business and organisational activities and processes. Numerous ISO certifications are available, including ISO 9001 (Quality Management Systems), ISO 27001 (IT Security Management Systems), ISO 56002 (Innovation Management System), ISO 27032 (Security Techniques), and many more standards for businesses of all sizes.
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