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Course Information

ISO 10001 Quality Management System Training​ Course Outline

Module 1: Introduction to ISO 10001 Standard

  • Scope
  • Normative References
  • Terms and Definition

Module 2: Guiding Principles

  • General
  • Commitment
  • Capacity
  • Transparency
  • Accessibility
  • Responsiveness
  • Objectivity
  • Charges
  • Information Integrity
  • Confidentiality
  • Customer-Focused Approach
  • Accountability
  • Improvement
  • Competence
  • Timeliness

Module 3: Code Framework

  • Context of the Organisation
  • Establishment
  • Integration

Module 4: Planning, Design, Development, and Implementation

  • Determine Code Objectives
  • Gather and Assess Information
  • Obtain and Assess Input from Relevant Interested Parties
  • Prepare Code
  • Prepare Performance Indicators
  • Prepare Code Procedures
  • Prepare Internal and External Communication Plan
  • Determine Resources Needed
  • Implementation

Module 5: Maintenance and Improvement

  • Collection of Information
  • Evaluation of Code Performance
  • Evaluation of the Satisfaction with the Code
  • Review of the Code and Code Framework
  • Continual Improvement

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There are no formal prerequisites for attending this ISO 10001 Training course.


This ISO 10001 Training course is suitable for anyone who wants to learn about developing, implementing, and maintaining a compliant and successful Quality management system.

ISO 10001 Quality Management System Training​ Course Overview

ISO 10001 is a well-defined international standard that identifies Quality Management System (QMS) requirements. ISO 10001 Quality Management System auditors are a vital part of any company which wishes to follow this ISO standard. It benefits organisations by identifying operational inefficiencies and waste, reviewing projects, determining the adequacy of internal controls, ensuring compliance with policies and regulations. In today's digital era, Quality Management System has a wide scope to work within an organisation and identify different opportunities for improvement in an organisation itself. Acquiring the essential knowledge and skills of implementing the guiding principles of the ISO 10001 standard will help individuals get better job opportunities and advance their careers.

This 1-day ISO 10001 Training course provides delegates with all the essential concepts starting from the basics and go all the way to implementing different guiding principles. Delegates will understand informative integrity, ISO 10001, scope, normative references, terms and definitions, integration, prepare code procedures, etc. Our highly expert and professional trainer with years of experience will conduct this training and provide delegates with the necessary skills and knowledge of ISO 10001 Quality Management Standard.

Apart from these, delegates will also learn the following concepts, such as:

  • Customer-focused approach
  • Code framework
  • Evaluation of code performance
  • Prepare an internal and external communication plan
  • Planning, design, development, and implementation

After attending this ISO 10001 training course, delegates will be able to obtain and assess input from relevant interested parties and improve the evaluation of satisfaction with the code. They will also be able to prepare performance indicators, code procedures, and prepare internal and external communication plans.

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

ISO 10001 Quality Management System Training FAQs


The International Organisation for Standardisation (ISO) is an independent international organisation that develops standards, frameworks, principles, and requirements needed for evaluating and reporting various systems and bringing consistency to businesses' working globally.
There are no formal prerequisites for attending this ISO 10001 Training course.
This ISO 10001 Training course is suitable for anyone who wants to learn about developing, implementing, and maintaining a compliant and successful Quality management system.
ISO 10001 standard refers to planning, designing, developing, implementing, maintaining and improving customer satisfaction codes of conduct. It is valid to product-related codes, including different promises made to customers by an organisation regarding their behaviour.
Professionals who hold knowledge and skills in Quality Management systems (QMS) are highly desirable by almost every organisation. Attending our ISO 10001 training course allows you to gain in-depth knowledge regarding QMS to get a job with a high pay scale.
In this ISO 10001 training course, you will learn various concepts such as code framework, prepare performance code, determine resource needs, guiding principles, terms and definitions, determine code objectives, evaluation of code performance, continual improvement, etc.
The price for ISO 10001 Quality Management System Training certification in Philippines starts from $995
The Knowledge Academy is the Leading global training provider in the world for ISO 10001 Quality Management System Training.
Please see our ISO Training courses available in Philippines

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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