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Classroom Training

At The Knowledge Academy, our classroom-based training courses allow delegates to study and learn in a friendly, engaging, and interactive environment. We ensure the very best level of teaching, with first-rate instructors, resources, and state-of-the-art facilities. We provide courses of varying durations and can arrange weekend and residential courses in order to suit your requirements.

Furthermore, our classroom courses are carried out in thousands of locations worldwide, making training easily accessible wherever you are. Our courses typically begin at 9.00 am and continue until 5.00 pm each day, with breaks and refreshments provided. , As our most popular form of training available, we pride ourselves in continuously delivering an outstanding learning experience for our delegates in the classroom.

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  • Direct support from our experienced trainers throughout the course
  • Training courses available in thousands of locations globally
  • Partake in engaging and valuable activities in the classroom to boost your learning potential
  • Receive an all-encompassing learning experience

Online Training

Our online-based training courses aim to provide you with a complete training experience. Due to their flexibility, these courses are greatly suited to busy working professionals, or any individual who would prefer the convenience of an online training course.

Our Computer-Based Training (CBT) courses remove the time and cost associated with travelling to course locations. You can complete your chosen course in any location, and work at your own pace, as the learning portal can be accessed 24/7. All of our online training courses have technical and administrative support and mobile access. Furthermore, each course has been carefully designed to incorporate informative, instructive, and engaging content. In this way, online learning can guarantee a valuable and enjoyable training solution.

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  • Our flexible online courses provide you with 24/7 access
  • Take your time with 90 days from first login to complete the course
  • Enjoy an engaging and interactive learning experience
  • Courses available through our easy-to-use learning portal

In-house Training

Our In-house training option allows you to select any of our courses and receive training at a venue of your choice, by any method of your choice.

In-house courses deliver training to multiple employees at once, thus reducing travel expenses and providing you with the ultimate convenience and value for money. In addition, this option allows you to receive a training course that has been specifically tailored to meet your business needs, ensuring first-class quality, applicability, and value.

By choosing to bring bespoke training to the office, you can improve business performance, and make your organisation more streamlined, resourceful, and profitable. With over 25 years’ of experience, we are the market-leaders of In-house training.

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  • Reduce the costs of employees taking time away from the workplace to train
  • Streamline your business with this bespoke training solution
  • Maximise your training budget
  • Monitor your employees’ progress and ensure that they receive applicable qualifications

Virtual Training

Our Virtual training courses provide you with the option to learn using a specialised simulated virtual environment. In this environment, our expert training instructors will be able to convey information and provide you with the all the knowledge you require to earn your qualification with The Knowledge Academy. As the largest global training provider, this method of training allows us to extend our training scope to those who may not be able to attend a classroom course itself, but would like to receive direct training and support from an instructor.
Using this training delivery method, you would benefit from the convenience of remote access and the elimination of the time and cost associated with travelling to a training venue.

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  • Receive direct support from our experienced trainers
  • Acquire the benefits of a classroom course, without the need to travel
  • Train from the comfort of your own home using remote access
  • All virtual training courses come with technical and administrative support
Business Analysis

Certified Software Testing Manager (CSTM)

  • Software Testing Training including course materials, exam and a certificate
  • Experienced instructors teach our Certified Software Testing Manager course

Available delivery methods for this course:




Live Virtual

Course Information

Certified Software Testing Manager Outline

Software Testing Fundamentals

  • What is Software Testing?

  • Why is Software Testing Necessary?

  • Static Testing vs. Dynamic Testing

  • Testing Code of Ethics

  • The Right Amount of Testing


Software Testing Principles

  • Software Testing Lifecycle

  • Testing Tools & Techniques

    • Tool Selection

    • Tool Metrics

    • Implementing Tests

    • Executing Tests

  • Testing Standards

  • Static Testing

    • Reviews

    • Walkthroughs

    • Inspections

    • Static Analysis

    • Technical Reviews


Managing Software Testing

  • Organisation & Planning

  • Estimation, Control, and Monitoring

  • Risk Management

  • Incident Management

  • Business Value of Testing

  • Risk-based Testing

  • Scheduling Test Planning

  • Test Plan Documentation

  • Management Reviews

  • Management Audits

  • Defects Management

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Certified Software Testing Manager Overview

This course has been designed in order to provide Software Testing professionals with an advanced level of understanding in this field. Upon completion, they will be capable of working at the Software Testing management level. Software Testing is the process of assessing a program, application, or system against its business and/or technical requirements. Thus, the effectiveness and efficiency of the program can be accurately assessed. Software Testing is a discipline that is continuously shifting in response to the introduction of more complex IT Systems. It is therefore highly important for those wishing to enter into the sphere of Software Testing Management to have an in-depth understanding of the discipline and any recent updates.


Throughout the course, delegates will be taught a variety of modules, with instructor-led presentations, insightful discussions, and the opportunity to partake in hands-on activities. Firstly, delegates will review the fundamentals of Software Testing and the core Software Testing Principles, including the Software Lifecycle, testing tools and techniques, and testing standards. Teaching will then continue to cover Software Testing Management.


Earning the CSTM certification recognises a high level of understanding of Software Testing processes and its practical application within the business environment. Certified Professionals will be able to demonstrate the skills and abilities required to manage software testing operations. This qualification will help aspiring Software Testing Managers to be able to achieve their career goals. 

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Who should Attend?

This course would benefit those who would like to pursue a career in Software Testing Management.



There are no prerequisites for this course, however, previous understanding of Software Testing would be beneficial. 

Certified Software Testing Manager Exam

The exam for this course is 60 minutes in duration and has 40 questions. It is closed book and the pass mark is 65%.


The following is included in this Software Testing training course:

  • The CSTM Exam

  • The Knowledge Academy Certified Software Testing Manager Manual

  • Experienced Instructor

  • Certificate

  • Refreshments

Certified Software Testing Manager (CSTM) FAQs

Please arrive at the venue at 8:45am.
Anybody interested in working in the field of Software Testing Management.
We are able to provide support via phone & email prior to attending, during and after the course.
Delegate pack consisting of course notes and exercises, Manual, Exam, Experienced Instructor, and Refreshments.
This course is 2 day(s)
Once your booking has been placed and confirmed, you will receive an email which contains your course location, course overview, pre-course reading material (if required), course agenda and payment receipts

Upcoming classes

Need training delivered to you?

We can offer exceptional deals on in-house/on-site training at a location of your choosing for a number of your staff. Enquire to learn about our offers.

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Dates & Prices for Certified Software Testing Manager (CSTM)

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Why choose Virtual?

Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device

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Best Price in the Industry

We have the guaranteed best price for our courses in the industry

Trusted & Approved

We are accredited by BCS

Resources Included

Resources are included for a comprehensive learning experience

Various Delivery Methods

Flexible delivery methods are available depending on your learning style

Some of our clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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