Program Management Professional (PgMP)® - Australia

Program Management Professional (PgMP)® Course Outline

Domain 1: Strategic Program Management

• Task 1: Perform an Initial Program Assessment
• Task 2: Establish a High-Level Road Map with Milestones and Preliminary Estimates
• Task 3: Define the High-Level Road Map/Framework
• Task 4: Define the Program Mission Statement by Evaluating the Stakeholders' Concerns and Expectations
• Task 5: Evaluate the Organisation's Capability by Consulting with Organisational Leaders
• Task 6: Identify Organisational Benefits for the Potential Program Using Research Methods
• Task 7: Estimate the High Level Financial and Non-financial Benefits of the Program
• Task 8: Evaluate Program Objectives
• Task 9: Obtain Organisational Leadership Approval for the Program
• Task 10: Identify and Evaluate Integration Opportunities and Needs within Program and Operational Activities
• Task 11: Exploit Strategic Opportunities for Change

Domain 2: Program Life Cycle

Part 1: Initiating the Program

• Task 1: Develop Program Charter Using Input from all Stakeholders
• Task 2: Translate Strategic Objectives into High-Level Program Scope Statements
• Task 3: Develop a High-Level Milestone Plan
• Task 4: Develop an Accountability Matrix by Identifying and Assigning Program Roles and Responsibilities
• Task 5: Define Standard Measurement Criteria for Success for all Constituent Projects
• Task 6: Conduct Program Kick-Off with Key Stakeholders by Holding Meetings

Part 2: Planning the Program

• Task 7: Develop a Detailed Program Scope Statement
• Task 8: Develop Program WBS
• Task 9: Establish the Program Management Plan and Schedule
• Task 10: Optimise the Program Management Plan
• Task 11: Define Project Management Information System (PMIS)
• Task 12: Identify and Manage Unresolved Project-Level Issues
• Task 13: Develop the Transition/Integration/Closure Plan by Defining Exit Criteria
• Task 14: Develop Key Performance Indicators (KPIs)
• Task 15: Monitor Key Human Resources for Program and Project Roles

Part 3: Executing the Program

• Task 16: Charter and Initiate Constituent Projects
• Task 17: Establish Consistency
• Task 18: Establish a Communication Feedback Process
• Task 19: Lead Human Resource Functions
• Task 20: Review Project Managers' Performance in Executing the Project as per the Project Plan
• Task 21: Execute the Appropriate Program Management Plans
• Task 22: Consolidate Project and Program Data Using Predefined Program Plan Reporting Tools and Methods
• Task 23: Evaluate the Program's Status
• Task 24: Approve Closure of Constituent Projects Upon Completion of Defined Deliverables

Part 4: Controlling the Program

• Task 25: Analyse Variances and Trends in Costs, Schedule, Quality, and Risks
• Task 26: Update Program Plans by Incorporating Corrective Actions
• Task 27: Manage Program Level Issues
• Task 28: Manage Changes According to the Change Management Plan
• Task 29: Conduct Impact Assessments for Program Changes and Recommend Decisions
• Task 30: Manage Risk as per the Risk Management Plan

Part 5: Closing the Program

• Task 31: Complete a Program Performance Analysis Report
• Task 32: Obtain Stakeholder Approval for Program Closure
• Task 33: Execute the Transition and/or Close-Out of all Program and Constituent Project Plans
• Task 34: Conduct the Post-Review Meeting
• Task 35: Report Lessons Learned and Best Practices Observed and Archive to the Knowledge Repository

Domain 3: Benefits Management

• Task 1: Develop the Benefits Realisation Plan and its Measurement Criteria
• Task 2: Identify and Capture Synergies and Efficiencies Identified Throughout the Program Life Cycle
• Task 3: Develop a Sustainment Plan that Identifies the Processes, Measures, Metrics, and Tools Necessary for Management of Benefits Beyond the Completion of the Program
• Task 4: Monitor the Metrics
• Task 5: Verify that the Close, Transition, and Integration of Constituent Projects and the Program Meet the Benefit Realisation Criteria
• Task 6: Maintain a Benefit Register and Record Program Progress
• Task 7: Analyse and Update the Benefits Realisation and Sustainment Plans
• Task 8: Develop a Transition Plan to Operations

Domain 4: Stakeholder Management

• Task 1: Identify Stakeholders
• Task 2: Perform Stakeholder Analysis
• Task 3: Negotiate the Support of Stakeholders
• Task 4: Generate and Maintain Visibility for the Program and Confirm Stakeholder Support
• Task 5: Define and Maintain Communications Adapted to Different Stakeholders
• Task 6: Evaluate Risks Identified by Stakeholders
• Task 7: Develop and Foster Relationships with Stakeholders

Domain 5: Governance

• Task 1: Develop Program and Project Management Standards and Structure
• Task 2: Select a Governance Model Structure
• Task 3: Obtain Authorisation(s) and Approval(s)
• Task 4: Evaluate Key Performance Indicators (KPIs)
• Task 5: Develop and/or Utilise the Program Management Information System, and Integrate Different Processes as Needed
• Task 6: Regularly Evaluate New and Existing Risks that Impact Strategic Objectives
• Task 7: Establish Escalation Policies and Procedures
• Task 8: Develop and/or Contribute to an Information Repository
• Task 9: Identify and Apply Lessons Learned
• Task 10: Monitor the Business Environment, Program Functionality Requirements, and Benefits Realisation
• Task 11: Develop and Support the Program Integration Management Plan