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Duration: 1 Days*
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Project Management (16)
Business Analysis (7)
Business Improvement (8)
IT Service Management (9)
IT Security (9)
Data Protection & Compliance (13)
Office Applications (9)
Business Skills (16)
Programming & Database (9)
Microsoft Technical (12)
Technical IT (11)
Health & Safety (4)
Available delivery methods for this course
Classroom
In-house
Online
Live Virtual
Knowing how to handle people correctly can be the difference between good management and bad management. This 1-day course equips new supervisors and managers with the skills they need to motivate their team and succeed as a leader. You’ll learn tools and techniques to motivate team members, manage performance, deal with problems and more.
The course covers the following topics:
The role of a leader
What makes a good leader?
Managing change
Demotivation and other issues
Effective communication
Delegation
Motivation
Measuring performance
By the end of the course you will:
Understand your role as a leader
Learn how to deal with change and conflict
Know how to keep team members motivated
Know how to measure performance and stay on track
This course is intended for new or aspiring managers, team leaders and supervisors.
There are no prerequisites to attend.
There is no exam with this course.
Select your preferred delivery method
Attend your course from the office or home
Interactive support from experienced trainers
Simple to setup and easy to use on any device
Duration: 1 Days*
Best price in the industry
You won't find better value in the marketplace. If you do find a lower price, we will beat it.
Various delivery methods
Flexible delivery methods are available depending on your learning style.
Resources
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell
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