ILM Level 3 Diploma In Leadership And Management - Australia

ILM Level 3 Diploma in Leadership and Management Course Outline

TCV: 37 

Course Outline 

Unit 1: 8600-308 Understanding Leadership 

CV: 2  

Module 1: Understand Leadership Styles 

• Leadership and Management 
• Key Responsibilities of the Leadership Role 
• Personal Development as a Leader 

Module 2: Understand Leadership Qualities and Review Own Leadership Qualities and Potential 

• Leadership      
• Leadership Theories      
• Applying Theories and Models of Motivation to Your Leadership 
• Leadership Style and Culture        
• Adair’s Functional Leadership Model 
• Barriers to Leadership Development  

Unit 2: 8600-406 Developing Your Leadership Styles 

CV: 4  

Module 3: Understand the Outcomes of Effective Leadership 

• Importance of Performance and Engagement in an Organisation  

Module 4: Be Able to Assess Own Leadership Styles   

• Review Own Leadership Styles by Using a Diagnostic 
• Assess the Effectiveness of Leadership Styles  

Module 5: Understand the Implications of Own Leadership Styles for Self and for Leadership within Own Organisation 

• Self-Assessment for Leadership Skills 
• Impact of Changes in the Situation on the Effectiveness of the Adopted Style 
• Factors that Impact Leadership Effectiveness  
• Assess Leadership Behaviour in Terms of these Factors  
• Action Plan for Developing Own leadership Style and Effectiveness 
• Benefits of Implementing the Action Plan 
• Explain How You Will Monitor and Evaluate the Action Plan 

Unit 3: 8600-309 Understand How to Establish an Effective Team 

CV: 1  

Module 6: Understand How to Develop and Maintain Effective Working Relationships 

• Characteristics of Team and Group Type 
• Policies and Procedures 

Module 7: Understand How to Build a Team 

• The Communication Cycle  
• Characteristics of Effective Communication 
• Trust    
• Building, Developing and Maintaining Trust  
• Team Development 

Unit 4: 8600-328 Understand How to Lead Effective Meetings 

CV: 2  

Module 8: Understand How to Prepare and Plan a Meeting 

• What is Meeting 
• Types of Meetings 
• Importance of Meeting at Workplace  
• Things to Consider in Preparing for Meetings  
• Information Provided to Meeting Attendees in Advance 

Module 9: Understand How to Manage a Meeting 

• Personal Development Plan to Improve Performance When Managing Meetings  
• Minutes of Meetings  
• One-to-One Meetings 
• Barriers to Communication in Meetings 

Unit 5: 8600-405 Developing People in the Workplace 

CV: 5  

Module 10: Understand the Importance of Promoting Personal Development 

• Assess the Potential Benefits to the Organisation of Developing Individuals 
• Assess the Benefits to the Individual of Personal Development 

Module 11: Be Able to Plan for an Individual’s Development 

• What are Expectations?
• How to Manage an Individual’s Expectations in Personal Development 
• Development Vehicles 
• Develop a Plan to Meet the Identified Development Needs of an Individual 

Unit 6: 8600-200 Developing Yourself as a Team Leader  

CV: 1  

Module 12: Understand the Role and Responsibilities of the Team Leader 

• Role and Responsibilities 
• Explain the Difference Between a Group and a Team  

Module 13: Be Able to Seek Feedback on their Workplace Performance to Identify Strengths, Weaknesses and Areas for Improvement 

• Seek Feedback on Workplace Performance 

Unit 7: 8600-230 Developing Yourself as an Effective Team Member 

CV: 3  

Module 14: Understand What is Meant by Teams and Teamwork 

• Difference Between a Group and a Team 
• Describe how a group becomes a team  
• Characteristics of a Good Team 
• Advantages of Working in a Team  

Module 16: Understand the Importance of Communication within a Team 

• Importance of Team Communication 
• Barriers to Communication that may Prevent a Team from Working Effectively 

Module 17: Know How to Deal with Conflict in a Team 

• Causes of Conflict in a Team 
• How Team Members Can Reduce Conflicts? 

Module 18: Review Own Performance as a Team Member 

• Identify Own Strengths and Weakness as a Team Member  
• Identify Ways to Improve Own Ability to Function Effectively in a Team 

Unit 8: 8600-218 Leading Your Work Team 

CV: 2  

Module 19: Understand the Difference Between Leadership and Management 

• Difference Between Leadership and Management 
• Importance of Leadership Within Own Team 

Module 20: Understand a Range of Leadership Styles, their Benefits and Potential Impact on Individuals and Performance 

• Range of Different Leadership Styles 
• Effects that Leadership has on a Team Performance  

Unit 9: 8600-341 Leading and Motivating a Team Effectively 

CV: 2  

Module 21: Know How to Communicate the Organisations Vision and Strategy to the Team 

• Organisational Vision and Mission Statements 
• Benefits of Effective Communication of the Mission and Purpose 

Module 22: Know How to Motivate and Develop the Team 

• Drivers of Motivation  
• Theories of Motivation 
• Factors Affecting Motivation Levels in Different Situations 
• Leadership and Motivation  
• Delegating for Motivation and Performance  
• Role Design for Motivation  
• Motivating with Appraisals   

Unit 10: 8600-202 Planning and Monitoring Work  

CV: 2  

Module 23: Understand How to Work within the Organisational Guidelines to Achieve Team Goals 

• How to Work Within the Organisational Guidelines to Achieve Team Goals  

Module 24: Understand How to Plan and Allocate Work 

• Understand How to Plan and Allocate Work  

Module 25: Understand How to Monitor a Team’s Performance Against the Plan 

• Understand How to Monitor a Team’s Performance Against the Plan  

Unit 11: 8600-319 Understanding Organising and Delegating in the Workplace 

CV: 1  

Module 26: Understand How to Organise People to Achieve Objectives 

• Understanding Organisations 

Module 27: Understand How to Delegate to Achieve Workplace Objectives 

• Core Management Concepts 

Unit 12: 8600-303 Planning and Allocating Work 

CV: 2  

Module 28: Know How to Plan Work in the Workplace 

• Planning 
• Goals and Objectives 
• The ‘SMART’ Objective Setting Framework 
• Vision and Mission statements  
• Action Planning 
• Resourcing 

Module 29: Know How to Allocate Work to Team Members 

• Allocation of Responsibility 
• Monitoring 
• Time Management 
• Active Listening 
• Some Barriers to Effective Communication 
• Characteristics of Effective Communication 

Module 30: Understand How to Improve the Performance of a Team in Delivering to Plan 

• Performance Improvement Planning 
• Allocate Work to Team Members 
• Assess and Support Team Performance in Achieving Objectives  
• Resources Required to Complete the Planned Activity 
• Assess and Support Team Performance in Achieving Objectives 

Unit 13: 8600-323 Understanding Performance Management 

CV: 2  

Module 31: Understand the Value of Assessing Performance to Meet Organisational and Individual Needs 

• Value of Formal and Informal Performance Assessment in the Workplace 
• Explain the Role of the First Line Manager in Performance Management  
• Identify Ways to Ensure Fair and Objective Formal Assessment  
• Explain How to Set SMART Objectives for a Team Member  

Module 32: Know How to Manage Performance of Individuals in the Team 

• Explain How to Measure Performance Against Agreed Standards 

Module 33: Understand the Value of Feedback in the Workplace 

• What is Feedback? 
• Explain the Importance of Feedback to Improve Performance 
• Describe How to Give Effective Feedback 

Module 34: Know How to Manage Underperformance in the Workplace 

• Identify Potential Areas of Underperformance in the Workplace  
• Causes for Failure to Meet Agreed Performance Levels 
• Describe Actions to Restore Performance to Acceptable Levels  

Unit 14: 8600-201 Improving Performance of the Work Team 

CV: 1  

Module 35: Understand the Organisation’s Requirements in Relation to Team Performance 

• Team’s Objectives for Achieving Organisational Targets 

Module 36: Understand How to Address Underperformance 

• How the Individual Performance of Team Members Affects Performance of Team  
• Identify Indicators of Underperformance in Relation to Own Team 

Module 37: Understand the Role of Motivation in Improving Performance 

• Possible Causes of Underperformance 
• List Actions that could be Taken to Rectify Underperformance 

Unit 15: 8600-310 Understanding How to Motivate to Improve Performance 

CV: 2  

Module 38: Understand the Factors that Influence Motivation Levels in the Workplace 

• Define the Term Motivation 
• Describe the Factors that may Affect Motivation Levels in the Workplace 
• Explain How Individual Differences Affect Levels of Motivation in the Workplace 
• Impact on Organisational Performance if Employee Motivation Levels are Low  

Module 38: Understand How a Theory of Motivation can be Used to Improve Performance Levels 

• Describe a Recognised Theory of Motivation 
• How Theory of Motivation can be Used to Improve Performance in the Workplace 
• Explain How to Use Employee Engagement to Increase Motivation Levels  

Unit 16: 8600-311 Developing Yourself and Others 

CV: 2  

Module 39: Know How to Identify Development Needs 

• Development 
• Elements of Development 
• Training and Education 

Module 40: Know How to Develop Self and Others to Achieve Organisational Objectives 

• Benefits of Training and Development  
• Identifying Developmental Needs 
• Feedback 

Unit 17: 8600-302 Planning Change in the Workplace 

CV: 2  

Module 41: Understand the Forces for Change in an Organisation 

• What is Change?   
• Organisational Change 
• Drivers of Change 
• Examples of Drivers of Change  

Module 42: Know How to Identify and Plan Change in an Organisation 

• Systems and Processes 
• Benefits of change 
• Managing Change 
• Change Process 
• Key Priorities for Minimising Resistance to Change 

Unit 18: 8600-300 Solving Problems and Making Decisions 

CV: 2  

Module 43: Know How to Describe a Problem, its Nature, Scope and Impact 

Problem and Decision 

• Main Approaches to Problem Solving 

Module 44: Know How to Gather and Interpret Information to Solve a Problem 

• The 5 Ws of Communicating Decisions 

Module 45: Know How to Evaluate Options to Make a Decision 

• Advantages of Group Decision Making 

Module 46: Know How to Plan, Monitor and Review the Implementation and Communication of Decisions 

• Planning and Monitoring Techniques 
• Stakeholder Mapping 

Unit 19: 8600-334 Understanding and Developing Relationships in the Workplace 

CV: 2  

Module 47: Understand the Needs and/or Expectations of Others 

• Definition to Relationships and Stakeholders 
• Benefits of Knowing What Stakeholders Needs 

Module 48: Know How to Meet the Needs and/or Expectations of Others 

• Identifying Stakeholder Needs 
• Delivering on Agreed Actions 
• Effective Collaboration  
• Features of Effective Collaboration   

Module 49: Know How to Manage Relationships where it is not Possible to Meet the Needs and/or Expectations of Others 

• Stakeholder Consultation and Engagement 
• Consultation Methods  
• Effective Communication