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Course Information

IATA Airport Operations Training Course Outline

Module 1: Airport as an Operational System

  • Airport as a System
  • National Airport Systems
  • Function of the Airport
  • Centralised and Decentralised Passenger Terminal Systems
  • Complexity of the Airport Operation
  • Management and Operational Structures

Module 2: Airport Peaks and Airline Scheduling

  • Problem
  • Methods of Describing Peaking
  • Implications of Variations in Volumes
  • Factors and Constraints on Airline Scheduling Policies
  • Scheduling Within the Airline
  • Fleet Utilisation
  • IATA Policy on Scheduling
  • Airport Viewpoint on Scheduling
  • Hubs

Module 3: Airport Noise Control

  • Introduction
  • Aircraft Noise
  • Community Response to Aircraft Noise
  • Noise-Control Strategies
  • Noise-Monitoring Procedures
  • Night Curfews
  • Noise Compatibility and Land Use

Module 4: Airport Influences on Aircraft Performance Characteristics

  • Introduction
  • Aircraft
  • Departure Performance
  • Approach and Landing Performance
  • Safety Considerations
  • Automatic Landing
  • Operations in Inclement Weather

Module 5: Operational Readiness

  • What is Operational Readiness
  • Operating Constraints
  • Operational Areas
  • Airfield Inspections
  • Maintaining Readiness

Module 6: Ground Handling

  • Passenger Handling
  • Ramp Handling
  • Aircraft Ramp Servicing
  • Ramp Layout
  • Departure Control
  • Division of Ground Handling Responsibilities
  • Control of Ground Handling Efficiency

Module 7: Baggage Handling

  • Baggage-Handling Processes
  • Equipment, Systems, and Technologies
  • Process and System Design Drivers
  • Organisation
  • Management and Performance Metrics

Module 8: Passenger Terminal Operations

  • Functions of the Passenger Terminal
  • Terminal Functions
  • Philosophies of Terminal Management
  • Direct Passenger Services
  • Airline-Related
    • Passenger Services
    • Operational Functions
  • Governmental Requirements
  • Non-Passenger-Related Airport Authority Functions
  • Passenger Information Systems

Module 9: Airport Security

  • Introduction
  • Structure of Planning for Security
  • Airport Security Program
  • Passenger and Carry-On Baggage Search and Screening
  • Baggage Search and Screening
  • Freight and Cargo Search and Screening
  • Access Control within and Throughout Airport Buildings
  • Vehicle Access and Vehicular Identification
  • Perimeter Control for Operational Areas

Module 10: Cargo Operations and Technical Services

  • Cargo Market
  • Expediting the Movement
  • Flow Through the Terminal
  • Handling Within the Terminal
  • Cargo Apron Operation
  • Cargo Operations by the Integrated Carriers
  • Aerodrome Technical Services
  • Scope of Technical Services
  • Safety Management System
  • Air Traffic Control

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Who should attend this IATA Airport Operations Training Course?

The IATA Airport Operations Training Course is designed to provide participants with comprehensive knowledge and skills related to the efficient and safe operation of airports. This course will benefit the following professionals:

  • Airport Operations Managers
  • Air Traffic Controllers
  • Ground Handling Agents
  • Passenger Service Agents
  • Security Officers
  • Engineers
  • Disaster Recovery Specialists

Prerequisites of the IATA Airport Operations Training Course

There are no formal prerequisites for this IATA Airport Operations Training Course. However, prior experience in Aviation related roles is recommended but not mandatory. Also, familiarity with basic airport business might prove to be beneficial for the delegate.

IATA Airport Operations Training Course Overview

Airport operations are all the procedures carried out to ensure that everyone has the smoothest possible experience at the airport. The ultimate objective of the best airport operations in the aviation sector is to give passengers a seamless travel experience by integrating their operations to be as effective, affordable, safe, and customer-focused as possible. This training session aims to provide learners with knowledge about the multiple operational and business functions of airports. Obtaining essential aviation skills enables individuals to gain higher designations in multinational corporations and claim desired earnings within a short span of time.

This 1-day IATA Airport Operations Training course provides delegates with the proven guidance they need to develop passenger and cargo route networks at airports around the globe. During this training, they will learn to identify gaps, reduce leakage, and build new air links to high-potential markets. They will also learn about ramp handling services to ensure the efficient turnaround of aircraft. This training will be led by a highly skilled and professional instructor with years of teaching experience, who will provide delegates with acclaimed airport operations. 

Course Objectives

  • To provide a seamless travel experience for the passengers
  • To learn about the multiple operational and business functions of airports
  • To access control within and throughout airport buildings
  • To get familiar with the factors and constraints on airline scheduling policies
  • To understand the centralised and decentralised passenger terminal systems
  • To enhance knowledge about the different areas of airport operations

After attending this training course, Delegates will be able to manage important airport operations with ease, high efficiency, and safety. Additionally, they will be able to pick up skills that will enable them to compete successfully in the airport market.

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What’s included in this IATA Airport Operations Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • IATA Airport Operations Training Course Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

IATA Airport Operations Training FAQs


The International Air Transport Association (IATA) is the trade association for all airlines in the world, and it works to improve the regulatory and business climate for its member airlines while also reducing costs to the industry.
There are no formal prerequisites to attend this IATA Airport Operations Training course.
This IATA Airport Operations Training course is suitable for anyone who wants to gain knowledge about the aviation industry and their operations.
Airport Operations refers to the activities carried out by the issuer in connection with the design, acquisition, use, management, and upkeep of the airport system.
The objective of airport operations is to give the passenger a seamless travel experience by connecting their operations to be as effective and economical as possible.
This course is [ ] day(s)
Billing and invoicing, ground operations, airside operations, and information management are the common airport operations.
In this IATA Airport Operations Training course, you will learn various concepts, such as air traffic control, handling within the terminal, baggage-handling processes, direct passenger services, control of ground handling efficiency, airfield inspections, operations in inclement weather, and many more.
The price for IATA Airport Operations Training certification in Australia starts from AUD1595
The Knowledge Academy is the Leading global training provider for IATA Airport Operations Training.
Please see our IATA Training courses available in Australia

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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