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Course Information

Designing App and Desktop Solutions with Citrix XenApp and XenDesktop Outline


The course covers the following topics:

Module 1: Architecture

  • Identify the various components included in the XenDesktop 7 architecture

  • Determine how the various components communicate and which protocols they are using

  • Apply architectural understanding to desktop virtualization solutions

  • Troubleshoot desktop virtualization design


Module 2: Business Drivers

  • Identify specific business drivers for multiple verticals

  • Facilitate a discussion with the project team at an organization to prioritize business drivers


Module 3: Data Capture

  • Identify best strategy for data collection given a specific organizational environment.

  • Identify the types of application data to collect, the method for collecting them, and application data collection tools


Module 4: User Segmentation

  • Identify the different FlexCast models

  • Identify considerations in selecting the most appropriate method for segmenting users


Module 5: Application Assessment

  • Understand the process of application assessment

  • Demonstrate rationalization of applications in a given case organization

  • Assess a suite of applications based on business needs and compatibility to a given XenDesktop delivery model.


Module 6: Project Management

  • Understand the importance of project management for a successful implementation

  • Identify roles for a project plan


Module 7: User Design

  • Make key decisions regarding user groups and device (endpoint) design

  • Organize user groups for Design document

  • Identify and prioritize top user issues

  • Design user profile strategy

  • Design a printing strategy


Module 8: Receiver

  • Define how applications will be delivered

  • Design Citrix Receiver deployment and maintenance


Module 9: Resource Req. Recommendations

  • Identify recourse requirements

  • Make key design decisions regarding resource recommendations


Module 10: Access

  • Design an authentication point (Storefront and NetScaler Gateway) strategy

  • Determine session and access policies, including user authentication and remote access

  • Design virtual desktop operating systems access

  • Calculate bandwidth for the desktop virtualization solution


Module 11: Desktop

  • Make key design decisions regarding machine catalogs and groups

  • Design a personalization strategy including user profiles, user policies and personal vDisk usage.

  • Design an appropriate printing strategy


Module 12: Application Delivery

  • Design a solution that meets application inventory and integration requirements

  • Identify characteristics of the applications that will impact placement as well as the application delivery architecture for the XenDesktop environment

  • Design an application delivery strategy


Module 13: Desktop Delivery

  • Design a Desktop delivery topology, including Sites, XenDesktop Controllers per site, and load balancing

  • Design the underlying infrastructure, including database selection, license servers and Active Directory Integration

  • Identify the XenDesktop user and virtual desktop baseline policies


Module 14: Networking Layer

  • Make key high availability design decisions

  • Integrate the XenDesktop infrastructure with the network infrastructure

  • Understand WAN optimization, Multistream ICA, and DHCP functionality


Module 15: Storage and Provisioning Layer

  • Make key design decisions regarding storage solutions

  • Identify the features and differences between PVS and MCS

  • Design a provisioning strategy with either PVS or MCS


Module 16: Platform Layer

  • Make key design decisions regarding the hypervisor to be used in desktop virtualization solutions

  • Make accurate hardware calculations, including VDI hardware, shared hardware, application hardware, and control hardware


Module 17: Operational

  • Understand potential migration approaches

  • Design a system monitoring strategy

  • Make key design decisions regarding decisions regarding application delivery

  • Migration approach

  • Backup and System Monitoring

  • Backup

  • System Monitoring


Module 18: Verification

  • Verify assess and design decisions using Citrix online tools

  • Develop a complete stakeholder presentation

  • Effectively present and support design decisions


Capstone Exercise

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Who should attend?

The course is aimed at those involved in desktop virtualization solutions, such as Architects, Consultants and Engineers.



Before attending, you should have completed the courses CXD-102 Introduction to XenDesktop 7 and CXD-300 Deploying Citrix XenDesktop 7 Solutions, or have equivalent knowledge.

In addition, you should have the following knowledge:

  • Intermediate knowledge of Citrix Desktop Virtualization Components/Concepts

  • Basic understanding of project management and documentation best practices

  • Basic presentation skills

  • Windows Server Knowledge (Windows Server 2012) including Active Directory and DHCP

  • Basic Networking Knowledge

  • SQL Server - General understanding of databases, permissions, security, high availability

  • General understanding of physical and virtual storage, including NAS, SAN, SSD and CIFS

  • Familiarity with hypervisor technologies (XenServer, Hyper-V, or vSphere)

Designing App and Desktop Solutions with Citrix XenApp and XenDesktop Overview

This 3-day course provides the skills and knowledge needed to successfully assess and design a XenApp and/or XenDesktop virtualization solution based on the architectures a majority of Citrix customers implement. The course will also give you the opportunity to design for your organisation, with access to all of the tools and reference materials you need to support your work.

By the end of the course you will know how to:

- Identify the various components and communication protocols of the XenApp/XenDesktop architecture

- Apply architectural understanding to desktop virtualization solutions

- Conduct an organizational assessment focusing on business capabilities and requirements, applications, and users

- Design desktop virtualization solutions

- Verify and present design recommendations

- Troubleshoot desktop virtualization designs

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There is no exam with this course.

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

This is our most popular style of learning. We run courses in 1200 locations, across 200 countries in one of our hand-picked training venues, providing the all important ‘human touch’ which may be missed in other learning styles.


Highly experienced trainers

All our trainers are highly qualified, have 10+ years of real-world experience and will provide you with an engaging learning experience.


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

We limit our class sizes to promote better discussion and ensuring everyone has a personalized experience


Great value for money

Get more bang for your buck! If you find your chosen course cheaper elsewhere, we’ll match it!

This is the same great training as our classroom learning but carried out at your own business premises. This is the perfect option for larger scale training requirements and means less time away from the office.


Tailored learning experience

Our courses can be adapted to meet your individual project or business requirements regardless of scope.


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

This gives your team a great opportunity to come together, bond, and discuss, which you may not get in a standard classroom setting.


Monitor employees progress

Keep track of your employees’ progression and performance in your own workspace.

What our customers are saying

Frequently asked questions


It is recommended that you have completed or have equivalent knowledge to the courses CXD-102 Introduction to XenDesktop 7 and CXD-300 Deploying Citrix XenDesktop 7 Solutions. For more information, see the Prerequisites section of this page.
No, no exam is required to complete the course or receive a certificate.
Your instructor will be an expert in Citrix technologies, with extensive experience working with XenApp and XenDesktop.
Please arrive at the venue at 8:45 am.
The price for Designing App and Desktop Solutions with Citrix XenApp and XenDesktop certification in Australia starts from AUD4695
The Knowledge Academy is the Leading global training provider in the world for Designing App and Desktop Solutions with Citrix XenApp and XenDesktop.
Please see our Citrix Training courses available in Australia

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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