Course information

Secretarial Masterclass​ Course Outline

Module 1: Introduction

  • Introduction to Public Relations (PR)
  • Introduction to Human Resource Management (HRM)
  • Office Technology
  • Keyboard and Computer Techniques
  • Basic Office Procedures
  • Office Organisation
  • Business Math and Finance Skills

Module 2: Roles and Responsibilities

  • Responsibility
  • Skills and Qualities
  • Changing Role of the Secretary       

Module 3: Effective Written Business Communication

  • Correct Layout of Letters and Emails
  • Different Business Writing Situations
  • Business Correspondence Skills
  • English and Writing
  • Presentations: Preparation and Impactful Delivery
  • Presentations Using PowerPoint
  • Personal Communication Skills

Module 4: Effective Filing Systems

  • Identifying Various Techniques of Filing
  • How to Ensure the Effectiveness of Your Filing System?

Module 5: Event Planning and Management

  • Personal Effectiveness and Time Management
  • Management Appreciation
  • Transcription Best Practices
  • Managing Stationery Supply and Stock
  • Effectively Managing Your Work, Your Subordinates, and Your Manager

 

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Who should attend this Secretarial Masterclass?

The Secretarial Masterclass Course is designed for anyone who wants to learn the skills and knowledge needed to be a successful Secretary. The following professionals can benefit from attending this course:

  • Secretaries
  • Human Resources (HR) Professionals
  • Administrative Assistants
  • Office Coordinators
  • Executive Assistants
  • Personal Assistants
  • Office Managers
  • Data Entry Operators

Prerequisites of the Secretarial Masterclass

There are no formal prerequisites for the Secretarial Masterclass.

Secretarial Masterclass Overview

The Secretarial Masterclass offers a comprehensive exploration of essential skills and knowledge for professionals in the administrative field. Mastering the art of being a proficient Personal Assistant (PA) or secretary is of paramount importance. This course provides a roadmap for success in this dynamic role, emphasising its enduring relevance in facilitating smooth operations within organisations.

Proficiency in PA and Secretarial Training Courses is indispensable for professionals aiming to excel in administrative roles. This includes Personal Assistants, Secretaries, and anyone responsible for managing daily tasks, schedules, and communications within a corporate setting. A strong grasp of this subject ensures the practical support and organisation of executives, enhancing productivity and overall business performance.

This intensive 1-day training is tailored to empower delegates with practical skills and knowledge. Delegates will learn to streamline administrative processes, manage time efficiently, and excel in communication. The course equips them with the ability to handle challenging situations, prioritise tasks, and improve organisational proficiency, all of which are essential in the daily work of PAs and secretaries.

Course Objectives:

  • To efficiently manage schedules and appointments
  • To enhance communication and interpersonal skills
  • To handle confidential information and maintain discretion
  • To organise and prioritise tasks for maximum productivity
  • To utilise relevant software tools for administrative tasks
  • To solve common organisational challenges
  • To create a positive and professional office environment
  • To stay updated on the latest trends in secretarial practices

Upon completing the Secretarial Masterclass, delegates will have honed their expertise in both traditional and modern secretarial practices, blending administrative proficiency with strategic insight.

 

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What’s included in this Secretarial Masterclass?

  • World-Class Training Sessions from Experienced Instructors            
  • Secretarial Masterclass Certificate         
  • Digital Delegate Pack

Why choose us

Our Louisville venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Louisville has a population of over 620,000 making it the largest city in Kentucky and the 30th highest populous in the United States. The city is famous for holding the Kentucky Derby and the University of Louisville which specialises in healthcare. Some of the best places to visit in Louisville are: Churchill Downs, Slugger Museum and Factory, as well as the Muhammad Ali Center.

 

Louisville hosts many diverse companies crossing many different business sectors however it is best known for its shipping and cargo industries. The city is also heavily involved in healthcare and medical sciences and is the home to many advancements in heart surgery (some of the first artificial heart transplants were conducted in Louisville), hand surgery as well as cancer treatments.


There are six universities in Louisville that offer four year courses, these are the University of Louisville, Bellarmine University, Boyce College, Spalding University, Sullivan University and Simmons College of Kentucky.

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Address

MET Building
312 S. Fourth Street
Suite 700
Louisville
Kentucky
40202

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Secretarial Masterclass | PA And Secretarial Training in Louisville. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Secretarial Masterclass | PA And Secretarial Training in Louisville, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs

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Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.

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Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings

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Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Secretarial Masterclass | PA And Secretarial Training in Louisville FAQs

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The training fees for certification in Louisville starts from $1295
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Please see our courses available in Louisville
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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