Secretarial Course Overview

Secretarial Masterclass​ Course Outline

Module 1: Introduction

  • Introduction to Public Relations (PR)
  • Introduction to Human Resource Management (HRM)
  • Office Technology
  • Keyboard and Computer Techniques
  • Basic Office Procedures
  • Office Organisation
  • Business Math and Finance Skills

Module 2: Roles and Responsibilities

  • Responsibility
  • Skills and Qualities
  • Changing Role of the Secretary       

Module 3: Effective Written Business Communication

  • Correct Layout of Letters and Emails
  • Different Business Writing Situations
  • Business Correspondence Skills
  • English and Writing
  • Presentations: Preparation and Impactful Delivery
  • Presentations Using PowerPoint
  • Personal Communication Skills

Module 4: Effective Filing Systems

  • Identifying Various Techniques of Filing
  • How to Ensure the Effectiveness of Your Filing System?

Module 5: Event Planning and Management

  • Personal Effectiveness and Time Management
  • Management Appreciation
  • Transcription Best Practices
  • Managing Stationery Supply and Stock
  • Effectively Managing Your Work, Your Subordinates, and Your Manager

 

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Who should attend this Secretarial Masterclass?

The Secretarial Masterclass Course is designed for anyone who wants to learn the skills and knowledge needed to be a successful Secretary. The following professionals can benefit from attending this course:

  • Secretaries
  • Human Resources (HR) Professionals
  • Administrative Assistants
  • Office Coordinators
  • Executive Assistants
  • Personal Assistants
  • Office Managers
  • Data Entry Operators

Prerequisites of the Secretarial Masterclass

There are no formal prerequisites for the Secretarial Masterclass.

Secretarial Masterclass Overview

The Secretarial Masterclass offers a comprehensive exploration of essential skills and knowledge for professionals in the administrative field. Mastering the art of being a proficient Personal Assistant (PA) or secretary is of paramount importance. This course provides a roadmap for success in this dynamic role, emphasising its enduring relevance in facilitating smooth operations within organisations.

Proficiency in PA and Secretarial Training Courses is indispensable for professionals aiming to excel in administrative roles. This includes Personal Assistants, Secretaries, and anyone responsible for managing daily tasks, schedules, and communications within a corporate setting. A strong grasp of this subject ensures the practical support and organisation of executives, enhancing productivity and overall business performance.

This intensive 1-day training is tailored to empower delegates with practical skills and knowledge. Delegates will learn to streamline administrative processes, manage time efficiently, and excel in communication. The course equips them with the ability to handle challenging situations, prioritise tasks, and improve organisational proficiency, all of which are essential in the daily work of PAs and secretaries.

Course Objectives:

  • To efficiently manage schedules and appointments
  • To enhance communication and interpersonal skills
  • To handle confidential information and maintain discretion
  • To organise and prioritise tasks for maximum productivity
  • To utilise relevant software tools for administrative tasks
  • To solve common organisational challenges
  • To create a positive and professional office environment
  • To stay updated on the latest trends in secretarial practices

Upon completing the Secretarial Masterclass, delegates will have honed their expertise in both traditional and modern secretarial practices, blending administrative proficiency with strategic insight.

 

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What’s included in this Secretarial Masterclass?

  • World-Class Training Sessions from Experienced Instructors            
  • Secretarial Masterclass Certificate         
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Secretarial Course. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Secretarial Course, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

What our customers are saying

Secretarial Course FAQs

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The training fees for certification in the United States starts from $1295
The Knowledge Academy is the Leading global training provider for .
Please see our courses available in the United States
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Why choose us

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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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