Course information

Installing and Configuring Service Level Dashboard 50524A Training Course Outline

Module 1: What is the Service Level Dashboard

  • Service Level Dashboard Overview
  • System Center Operations Manager 2007 R2
  • Windows SharePoint Services 3.0 SP1
  • Web Parts
  • Service Level Dashboard Audience

Module 2: Configuring System Center Operations Manager 2007 R2

  • Management Pack Components
  • Service Level Objectives
  • Creating a Group
  • Creating Availability Service Level Objective
  • Creating Service Level Objectives

Module 3: Installing Service Level Dashboard

  • Prerequisites
  • Installing the Service Level Dashboard
  • Installing the Service Level Dashboard

Module 4: Configuring the Service Level Dashboard

  • Configuring the Initial Dashboard Settings
  • Granting Permissions
  • Creating Additional Service Level Dashboard Sites
  • Configuring Initial Dashboard Settings
  • Viewing and Changing the Display
  • Creating a New Site
  • Creating a New Site Collection

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Who should attend this Installing and Configuring Service Level Dashboard 50524A Training?

The Installing and Configuring Service Level Dashboard 50524A Training in Richmond is typically designed for IT professionals and administrators who are responsible for managing and monitoring the performance of IT services within an organization. This training is suitable for:

  • IT Administrators
  • System Administrators
  • IT Operations Staff
  • Service Desk Managers
  • IT Managers
  • Network Administrators
  • Support Analysts
  • Help Desk Professionals

Prerequisites of the Installing and Configuring Service Level Dashboard 50524A Training

To attend this Installing and Configuring Service Level Dashboard 50524A Training course, delegates should have:

  • Understanding of SharePoint Services 3.0
  • Understanding of System Centre Operations Manager 2007 R2
  • Understanding of Service Level Agreements

Installing and Configuring Service Level Dashboard 50524A Training Course Overview

The Installing and Configuring Service Level Dashboard 50524A Training in Richmond offers a deep dive into managing and monitoring service levels efficiently within an IT framework. This course is essential for understanding the dynamics of service level agreements (SLAs) and their impact on IT services.

Understanding this course in Richmond is crucial for IT professionals who aim to ensure that IT services align with the business needs and SLA requirements. System administrators, IT managers, and support staff will find this training particularly beneficial for mastering service level management and dashboard configuration.

This 2-day training in Richmond by the Knowledge Academy equips delegates with the skills to install, configure, and utilize the Service Level Dashboard effectively. Participants will learn to track and report on service levels, improving IT service delivery and alignment with business objectives.

Course Objectives

  • To understand the fundamentals of Service Level Dashboard
  • To learn to install and configure the dashboard effectively
  • To master the monitoring of service levels using the dashboard
  • To develop skills in aligning IT services with business needs
  • To gain insights into improving IT service management and reporting

At the end of this course in Richmond, participants will have a complete knowledge of how to set up and configure the Service Level Dashboards. They will be proficient in maintaining control of service level, harmonizing IT services with the business targets and SLA requirements, as a result of which the service delivery and operations efficiency will be enhanced.

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What's Included in this Installing and Configuring Service Level Dashboard 50524A Training?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Why choose us

Our Richmond venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Richmond is situated within Virginia, United States, as well as it being the capital of the Commonwealth of Virginia, it is also the fourth most populated city within the state as it is home to an estimated 217,853 people in 2014 and is the third most populated metro within the state with an estimated population of 1,260,029 people. Schools within Richmond include 36 private schools some of which are St. Bridget School, Southside Baptist Christian School, Brook Road Academy, St. Catherine's School and St. Christopher's School as well as 28 elementary, 9 middle and 8 high schools which are run by the city of Richmond and enrol around 24,000 students. There is also one of the public charter schools the Patrick Henry School of Science and Arts within Richmond. Richmond is also home to one Governors school that was ranked 16th within America’s best high schools overall in 2012 which is the Maggie L. Walker Governor's School for Government and International Studies. Universities and colleges within Richmond are either public or private, some of the public institutes include Virginia Commonwealth University and J. Sargeant Reynolds Community College, and the private institutes include Virginia Union University, ECPI College of Technology, University of Richmond, Union Theological Seminary & Presbyterian School of Christian Education and the Virginia College.

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Address

Sun Trust Center Downtown
919 E. Main Street, Suite 1000
Richmond
Virginia
23219

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Richmond. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Richmond, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Richmond FAQs

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The training fees for certification in Richmond starts from $2895
The Knowledge Academy is the Leading global training provider for .
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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