Course information

Installing and Configuring Service Level Dashboard 50524A Training Course Outline

Module 1: What is the Service Level Dashboard

  • Service Level Dashboard Overview
  • System Center Operations Manager 2007 R2
  • Windows SharePoint Services 3.0 SP1
  • Web Parts
  • Service Level Dashboard Audience

Module 2: Configuring System Center Operations Manager 2007 R2

  • Management Pack Components
  • Service Level Objectives
  • Creating a Group
  • Creating Availability Service Level Objective
  • Creating Service Level Objectives

Module 3: Installing Service Level Dashboard

  • Prerequisites
  • Installing the Service Level Dashboard
  • Installing the Service Level Dashboard

Module 4: Configuring the Service Level Dashboard

  • Configuring the Initial Dashboard Settings
  • Granting Permissions
  • Creating Additional Service Level Dashboard Sites
  • Configuring Initial Dashboard Settings
  • Viewing and Changing the Display
  • Creating a New Site
  • Creating a New Site Collection

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Who should attend this Installing and Configuring Service Level Dashboard 50524A Training?

The Installing and Configuring Service Level Dashboard 50524A Training in Memphis is typically designed for IT professionals and administrators who are responsible for managing and monitoring the performance of IT services within an organization. This training is suitable for:

  • IT Administrators
  • System Administrators
  • IT Operations Staff
  • Service Desk Managers
  • IT Managers
  • Network Administrators
  • Support Analysts
  • Help Desk Professionals

Prerequisites of the Installing and Configuring Service Level Dashboard 50524A Training

To attend this Installing and Configuring Service Level Dashboard 50524A Training course, delegates should have:

  • Understanding of SharePoint Services 3.0
  • Understanding of System Centre Operations Manager 2007 R2
  • Understanding of Service Level Agreements

Installing and Configuring Service Level Dashboard 50524A Training Course Overview

The Installing and Configuring Service Level Dashboard 50524A Training in Memphis offers a deep dive into managing and monitoring service levels efficiently within an IT framework. This course is essential for understanding the dynamics of service level agreements (SLAs) and their impact on IT services.

Understanding this course in Memphis is crucial for IT professionals who aim to ensure that IT services align with the business needs and SLA requirements. System administrators, IT managers, and support staff will find this training particularly beneficial for mastering service level management and dashboard configuration.

This 2-day training in Memphis by the Knowledge Academy equips delegates with the skills to install, configure, and utilize the Service Level Dashboard effectively. Participants will learn to track and report on service levels, improving IT service delivery and alignment with business objectives.

Course Objectives

  • To understand the fundamentals of Service Level Dashboard
  • To learn to install and configure the dashboard effectively
  • To master the monitoring of service levels using the dashboard
  • To develop skills in aligning IT services with business needs
  • To gain insights into improving IT service management and reporting

At the end of this course in Memphis, participants will have a complete knowledge of how to set up and configure the Service Level Dashboards. They will be proficient in maintaining control of service level, harmonizing IT services with the business targets and SLA requirements, as a result of which the service delivery and operations efficiency will be enhanced.

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What's Included in this Installing and Configuring Service Level Dashboard 50524A Training?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Why choose us

Our Memphis venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Memphis is located within Tennessee on the fourth flood plain on Chickasaw Bluff which is just below the Mississippi and Wolf River. Only established in 1819 as a city within Tennessee, Memphis is the youngest of the major cities within the state. It is also the largest city within Tennessee as it was home to around 653,450 people within 2013. Memphis also has a large metropolitan population estimated at 1,316,100 people in 2010. Schools run within the city of Memphis can either be public or privately owned schools. The public schools are run by the Shelby County Schools and consists of over 200 elementary, middle and high schools, some of the private schools include both schools for boys, girls and both these include the Lausanne Collegiate School, Christian Brothers High School, Briarcrest Christian School, First Assembly Christian School, and the Hutchison School. Some of the Memphis colleges and universities include Memphis College of Art, LeMoyne–Owen College, University of Memphis Cecil C. Humphreys School of Law, Christian Brothers University and the University of Memphis. As well as being the oldest public college of dentistry within the United States, the University of Tennessee College of Dentistry is also the oldest dental college in the south of the United States as it was founded in 1878.

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Address

Clark Tower
5100 Poplar Avenue
Suite 2700
Memphis
Tennessee
38137

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Memphis. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Memphis, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Memphis FAQs

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The training fees for certification in Memphis starts from $2895
The Knowledge Academy is the Leading global training provider for .
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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