Course information

Installing and Configuring Service Level Dashboard 50524A Training Course Outline

Module 1: What is the Service Level Dashboard

  • Service Level Dashboard Overview
  • System Center Operations Manager 2007 R2
  • Windows SharePoint Services 3.0 SP1
  • Web Parts
  • Service Level Dashboard Audience

Module 2: Configuring System Center Operations Manager 2007 R2

  • Management Pack Components
  • Service Level Objectives
  • Creating a Group
  • Creating Availability Service Level Objective
  • Creating Service Level Objectives

Module 3: Installing Service Level Dashboard

  • Prerequisites
  • Installing the Service Level Dashboard
  • Installing the Service Level Dashboard

Module 4: Configuring the Service Level Dashboard

  • Configuring the Initial Dashboard Settings
  • Granting Permissions
  • Creating Additional Service Level Dashboard Sites
  • Configuring Initial Dashboard Settings
  • Viewing and Changing the Display
  • Creating a New Site
  • Creating a New Site Collection

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Who should attend this Installing and Configuring Service Level Dashboard 50524A Training?

The Installing and Configuring Service Level Dashboard 50524A Training in Fairfax is typically designed for IT professionals and administrators who are responsible for managing and monitoring the performance of IT services within an organization. This training is suitable for:

  • IT Administrators
  • System Administrators
  • IT Operations Staff
  • Service Desk Managers
  • IT Managers
  • Network Administrators
  • Support Analysts
  • Help Desk Professionals

Prerequisites of the Installing and Configuring Service Level Dashboard 50524A Training

To attend this Installing and Configuring Service Level Dashboard 50524A Training course, delegates should have:

  • Understanding of SharePoint Services 3.0
  • Understanding of System Centre Operations Manager 2007 R2
  • Understanding of Service Level Agreements

Installing and Configuring Service Level Dashboard 50524A Training Course Overview

The Installing and Configuring Service Level Dashboard 50524A Training in Fairfax offers a deep dive into managing and monitoring service levels efficiently within an IT framework. This course is essential for understanding the dynamics of service level agreements (SLAs) and their impact on IT services.

Understanding this course in Fairfax is crucial for IT professionals who aim to ensure that IT services align with the business needs and SLA requirements. System administrators, IT managers, and support staff will find this training particularly beneficial for mastering service level management and dashboard configuration.

This 2-day training in Fairfax by the Knowledge Academy equips delegates with the skills to install, configure, and utilize the Service Level Dashboard effectively. Participants will learn to track and report on service levels, improving IT service delivery and alignment with business objectives.

Course Objectives

  • To understand the fundamentals of Service Level Dashboard
  • To learn to install and configure the dashboard effectively
  • To master the monitoring of service levels using the dashboard
  • To develop skills in aligning IT services with business needs
  • To gain insights into improving IT service management and reporting

At the end of this course in Fairfax, participants will have a complete knowledge of how to set up and configure the Service Level Dashboards. They will be proficient in maintaining control of service level, harmonizing IT services with the business targets and SLA requirements, as a result of which the service delivery and operations efficiency will be enhanced.

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What's Included in this Installing and Configuring Service Level Dashboard 50524A Training?

  • World-Class Training Sessions from Experienced Instructors
  • Digital Delegate Pack

Why choose us

Our Fairfax venue

Includes..

Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

The city of Fairfax is located in the state of Virginia in the Fairfax County. The city of Fairfax is approximately 16 miles south-west of Washington D.C. Fairfax was rated number 3 in the Forbes Magazines "Top 25 Places to Live Well". The current population of Fairfax stand at roughly 24,000 residents. The unemployment rate for Fairfax currently stands at just above 3%. This is an improvement on the unemployment conditions of the previous year when the rate stood at 4 and a half percent. Virginia’s largest public research university the George Mason University is located in Fairfax. As of 2013 the university had around 34,000 students enrolled and nearly 3,000 academic staff members. The university is recognised for their strong programs in economics, law, creative writing, computer science, and business. Fair fax also has its own international school - Virginia International University, which offers programs in computer science, business management, international relations, public administration and education. The international university also has courses to teach English to speakers of other languages.

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Address

 Courtyard Fairfax Fair Oaks
11220 Lee Jackson Memorial Highway
Fairfax
Virginia
22030

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Fairfax. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Fairfax, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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What our customers are saying

Microsoft System Center Training | Installing And Configuring Service Level Dashboard 50524A Training in Fairfax FAQs

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The training fees for certification in Fairfax starts from $2895
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Please see our courses available in Fairfax
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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