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Remember: All of our classroom courses are available as live instructor-led training which you can attend from home.

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ITIL® Practitioner - United States

Key points about this course


Duration: 2 Days*

Pre-requisites:ITIL® 4 Foundation

Exam(s): Included

Accredited: Yes

Support: 24/7

Dates & Prices Inquire
  • Our ITIL® Practitioner training course is fully accredited by PeopleCert
  • Includes official course materials, candidate pack, exam, and certificate 
  • High pass rates, having successfully trained over 10,000 delegates in ITIL®

Available delivery methods for this course

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Online Instructor-Led

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Online Self-Paced

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In-house

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Classroom

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We understand that people may have limited budgets.

  • To help and support our clients we will provide limited number of 250 daily discount codes.
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  • If you miss out, enquire to get yourself on the waiting list for the next day!

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Why Home Virtual is great

With an incredibly easy to use interface, our chosen platform has been designed to make learning online simple and enjoyable. It’s amazing video & audio quality means you won’t miss a thing.

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Works on all devices

Attend on whichever device works best for you.
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Recording & transcripts

Revisit what you’ve learnt at any time.
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See your trainer’s screen

Your instructor can share their screen at any time to demonstrate what they’re teaching.
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Share documents

You can share documents with the trainer and your trainer can share with you.
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Virtual whiteboard

Trainers can draw on and share their whiteboard with the class at any time.
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Key points about this course


Duration: 2 Days*

Pre-requisites:ITIL® 4 Foundation

Exam(s): Included

Accredited: Yes

Support: 24/7

View dates & prices

Find out more

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ITIL® Practitioner Dates & Prices

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Wed 15th Apr 2020
Places available
Was: $2495
Now: $1995
Irvine
Wed 22nd Apr 2020
Places available
$3995
Dallas
Wed 22nd Apr 2020
Places available
$3995
Boston
Wed 22nd Apr 2020
Places available
$3995
San Diego
Wed 22nd Apr 2020
Places available
$3995
Washington D.C.
Wed 29th Apr 2020
Places available
$3995
San Francisco
Wed 29th Apr 2020
Places available
$3995
Phoenix
Wed 29th Apr 2020
Places available
$3995
Detroit
Wed 29th Apr 2020
Places available
$3995
Austin
Wed 6th May 2020
Places available
$3995
Seattle
Wed 6th May 2020
Places available
$3995
Atlanta
Wed 6th May 2020
Places available
$3995
Houston
Wed 6th May 2020
Places available
$3995
New York
Wed 13th May 2020
Places available
$3995
Chicago
Wed 13th May 2020
Places available
$3995
Portland
Wed 13th May 2020
Places available
$3995
Los Angeles
Wed 13th May 2020
Places available
$3995
Wed 13th May 2020
Places available
Was: $2495
Now: $1995
Philadelphia
Wed 20th May 2020
Places available
$3995
Las Vegas
Wed 20th May 2020
Places available
$3995
San Jose
Wed 20th May 2020
Places available
$3995
Denver
Wed 20th May 2020
Places available
$3995
Boston
Wed 3rd Jun 2020
Places available
$3995
Atlanta
Wed 3rd Jun 2020
Places available
$3995
Phoenix
Wed 3rd Jun 2020
Places available
$3995
San Antonio
Wed 3rd Jun 2020
Places available
$3995
Thu 4th Jun 2020
Places available
Was: $2495
Now: $1995
Los Angeles
Wed 10th Jun 2020
Places available
$3995
Tampa
Wed 10th Jun 2020
Places available
$3995
Wed 10th Jun 2020
Places available
Was: $2495
Now: $1995
Colorado Springs
Wed 10th Jun 2020
Places available
$3995
Washington D.C.
Wed 10th Jun 2020
Places available
$3995
Thu 11th Jun 2020
Places available
Was: $2495
Now: $1995
Detroit
Wed 17th Jun 2020
Places available
$3995
San Diego
Wed 17th Jun 2020
Places available
$3995
Minneapolis
Wed 17th Jun 2020
Places available
$3995
Thu 18th Jun 2020
Places available
Was: $2495
Now: $1995
San Francisco
Wed 24th Jun 2020
Places available
$3995
Sacramento
Wed 24th Jun 2020
Places available
$3995
New York
Wed 24th Jun 2020
Places available
$3995
Thu 25th Jun 2020
Places available
Was: $2495
Now: $1995
Thu 2nd Jul 2020
Places available
Was: $2495
Now: $1995
Houston
Wed 8th Jul 2020
Places available
$3995
Philadelphia
Wed 8th Jul 2020
Places available
$3995
Atlanta
Wed 8th Jul 2020
Places available
$3995
Thu 9th Jul 2020
Places available
Was: $2495
Now: $1995
San Jose
Wed 15th Jul 2020
Places available
$3995
Seattle
Wed 15th Jul 2020
Places available
$3995
Denver
Wed 15th Jul 2020
Places available
$3995
Wed 15th Jul 2020
Places available
Was: $2495
Now: $1995
Thu 16th Jul 2020
Places available
Was: $2495
Now: $1995
Los Angeles
Wed 22nd Jul 2020
Places available
$3995
Irvine
Wed 22nd Jul 2020
Places available
$3995
Austin
Wed 22nd Jul 2020
Places available
$3995
Thu 23rd Jul 2020
Places available
Was: $2495
Now: $1995
Portland
Wed 29th Jul 2020
Places available
$3995
Washington D.C.
Wed 29th Jul 2020
Places available
$3995
Chicago
Wed 29th Jul 2020
Places available
$3995
Thu 30th Jul 2020
Places available
Was: $2495
Now: $1995
Dallas
Wed 5th Aug 2020
Places available
$3995
Phoenix
Wed 5th Aug 2020
Places available
$3995
Las Vegas
Wed 5th Aug 2020
Places available
$3995
Thu 6th Aug 2020
Places available
Was: $2495
Now: $1995
Wed 12th Aug 2020
Places available
Was: $2495
Now: $1995
Detroit
Wed 12th Aug 2020
Places available
$3995
Minneapolis
Wed 12th Aug 2020
Places available
$3995
Los Angeles
Wed 12th Aug 2020
Places available
$3995
Thu 13th Aug 2020
Places available
Was: $2495
Now: $1995
San Diego
Wed 19th Aug 2020
Places available
$3995
San Antonio
Wed 19th Aug 2020
Places available
$3995
New York
Wed 19th Aug 2020
Places available
$3995
Thu 20th Aug 2020
Places available
Was: $2495
Now: $1995
Denver
Wed 26th Aug 2020
Places available
$3995
Tampa
Wed 26th Aug 2020
Places available
$3995
San Francisco
Wed 26th Aug 2020
Places available
$3995
Thu 27th Aug 2020
Places available
Was: $2495
Now: $1995
Colorado Springs
Wed 2nd Sep 2020
Places available
$3995
Atlanta
Wed 2nd Sep 2020
Places available
$3995
Boston
Wed 2nd Sep 2020
Places available
$3995
Thu 3rd Sep 2020
Places available
Was: $2495
Now: $1995
Thu 10th Sep 2020
Places available
Was: $2495
Now: $1995
New York
Wed 16th Sep 2020
Places available
$3995
Austin
Wed 16th Sep 2020
Places available
$3995
San Francisco
Wed 16th Sep 2020
Places available
$3995
Houston
Wed 16th Sep 2020
Places available
$3995
Thu 17th Sep 2020
Places available
Was: $2495
Now: $1995
Washington D.C.
Wed 23rd Sep 2020
Places available
$3995
Los Angeles
Wed 23rd Sep 2020
Places available
$3995
Chicago
Wed 23rd Sep 2020
Places available
$3995
Seattle
Wed 23rd Sep 2020
Places available
$3995
Wed 23rd Sep 2020
Places available
Was: $2495
Now: $1995
Thu 24th Sep 2020
Places available
Was: $2495
Now: $1995
San Jose
Thu 1st Oct 2020
Places available
$3995
Thu 1st Oct 2020
Places available
Was: $2495
Now: $1995
Dallas
Thu 1st Oct 2020
Places available
$3995
Philadelphia
Thu 1st Oct 2020
Places available
$3995
Sacramento
Thu 1st Oct 2020
Places available
$3995
Phoenix
Wed 7th Oct 2020
Places available
$3995
New York
Wed 7th Oct 2020
Places available
$3995
San Diego
Wed 7th Oct 2020
Places available
$3995
Portland
Wed 7th Oct 2020
Places available
$3995
Thu 8th Oct 2020
Places available
Was: $2495
Now: $1995
Thu 15th Oct 2020
Places available
Was: $2495
Now: $1995
Atlanta
Wed 21st Oct 2020
Places available
$3995
Boston
Wed 21st Oct 2020
Places available
$3995
Wed 21st Oct 2020
Places available
Was: $2495
Now: $1995
Las Vegas
Wed 21st Oct 2020
Places available
$3995
Denver
Wed 21st Oct 2020
Places available
$3995
Thu 22nd Oct 2020
Places available
Was: $2495
Now: $1995
Detroit
Wed 28th Oct 2020
Places available
$3995
Washington D.C.
Wed 28th Oct 2020
Places available
$3995
San Francisco
Wed 28th Oct 2020
Places available
$3995
Irvine
Wed 28th Oct 2020
Places available
$3995
Thu 29th Oct 2020
Places available
Was: $2495
Now: $1995
Los Angeles
Wed 4th Nov 2020
Places available
$3995
Chicago
Wed 4th Nov 2020
Places available
$3995
Houston
Wed 4th Nov 2020
Places available
$3995
Seattle
Wed 4th Nov 2020
Places available
$3995
New York
Wed 4th Nov 2020
Places available
$3995
Thu 5th Nov 2020
Places available
Was: $2495
Now: $1995
Thu 12th Nov 2020
Places available
Was: $2495
Now: $1995
San Antonio
Wed 18th Nov 2020
Places available
$3995
Philadelphia
Wed 18th Nov 2020
Places available
$3995
San Jose
Wed 18th Nov 2020
Places available
$3995
Dallas
Wed 18th Nov 2020
Places available
$3995
Washington D.C.
Wed 18th Nov 2020
Places available
$3995
Thu 19th Nov 2020
Places available
Was: $2495
Now: $1995
Wed 25th Nov 2020
Places available
Was: $2495
Now: $1995
Thu 26th Nov 2020
Places available
Was: $2495
Now: $1995
Minneapolis
Wed 2nd Dec 2020
Places available
$3995
Houston
Wed 2nd Dec 2020
Places available
$3995
Colorado Springs
Wed 2nd Dec 2020
Places available
$3995
Austin
Wed 2nd Dec 2020
Places available
$3995
Atlanta
Wed 2nd Dec 2020
Places available
$3995
Thu 3rd Dec 2020
Places available
Was: $2495
Now: $1995
Boston
Wed 9th Dec 2020
Places available
$3995
Denver
Wed 9th Dec 2020
Places available
$3995
San Diego
Wed 9th Dec 2020
Places available
$3995
Washington D.C.
Wed 9th Dec 2020
Places available
$3995
Phoenix
Wed 9th Dec 2020
Places available
$3995
Thu 10th Dec 2020
Places available
Was: $2495
Now: $1995
Tampa
Wed 16th Dec 2020
Places available
$3995
San Francisco
Wed 16th Dec 2020
Places available
$3995
Wed 16th Dec 2020
Places available
Was: $2495
Now: $1995
Dallas
Wed 16th Dec 2020
Places available
$3995
New York
Wed 16th Dec 2020
Places available
$3995
Detroit
Wed 16th Dec 2020
Places available
$3995
Thu 17th Dec 2020
Places available
Was: $2495
Now: $1995

Complete the steps below to receive a quote or more information

How will you be funding your training?

Self funding

Company funding

Not sure

Limited Budget?

We understand that people may have limited budgets.

  • To help and support our clients we will provide limited number of 250 daily discount codes.
  • Hurry, they’re are first come, first served!
  • If you miss out, enquire to get yourself on the waiting list for the next day!

  Enquire for daily discount code 172  Remaining (Live Counter)

Key points about this course


Duration: 2 Days*

Pre-requisites:ITIL® 4 Foundation

Exam(s): Included

Accredited: Yes

Support: 24/7


Course Information

ITIL® Practitioner Training Course Overview

ITIL® Practitioner follows on from ITIL® Foundation to provide a practical guide to adopting and adapting ITIL® training for use in business. The training course lasts for 2 days and includes the ITIL® Practitioner exam.

Our comprehensive course uses instructor-led training and practical exercises to familiarise you with the Continual Service Improvement (CSI) approach, the nine guiding principles, and the three key areas most important to a successful ITIL® implementation. Suitable for anyone holding the ITIL® Foundation certificate, ITIL® Practitioner allows candidates to take their ITIL® knowledge and transform it into practice.

This practical level of understanding makes ITIL® Practitioner particularly suitable for introducing ITIL® into the workplace.

 

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

ITIL® Practitioner Training Course Outline

The training course covers the following topics:

  • ITSM Concepts
  • Service Elements
  • ITSM Principles
  • CSI Approach
  • Metrics & Measurement
  • Communication
  • Organisational Change Management (OCM)
  • OCM Tools
  • OCM Activities
  • Applying the CSI Approach

*The ITIL® Practitioner exam is taken online.

We provide comprehensive support during the exam process to make the experience as simple as possible. This exam can be taken at a suitable time, subject to availability; online, anywhere.

Benefits of online exams include:

  • Proven higher pass rates
  • Quicker Results
  • Save Travel Costs
  • Flexibility
  • Convenient
  • Take your exam at your home, office, or work when you are ready

 

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Who should attend this ITIL® Practitioner Training Course?

The course is intended for those looking for a practical understanding of the ITIL® methodology, including its main concepts and how to adopt and adapt them where needed.

ITIL® Practitioner Prerequisites

You must hold the ITIL® Foundation certificate to attend this course and be able to take the ITIL® Practitioner exam.

ITIL® is a best practice framework for IT service management. It provides guidance to businesses and individuals on how to use IT to meet business needs and deliver value to its users. ITIL® is supported by a comprehensive certification scheme which spans knowledge from the principles to how the entire framework fits together.
Yes, this course is accredited by PeopleCert on behalf of AXELOS.
You must have passed ITIL® Foundation to take this course.
The course fee includes the ITIL Practitioner exam as well as a comprehensive candidate pack including presentation slides, exercises, and sample examinations.
Please arrive at 8:45am for 9am start. The course hours are 9am-5pm each day.
You can read more about ITIL® on our ITIL® topic page, which links to a number of pages which go into greater detail about ITIL®, its courses, and its methodology.
The price for ITIL® Practitioner certification in the United States starts from $1035
The Knowledge Academy is the Leading global training provider in the world for ITIL® Practitioner.
Please see our ITIL® Training courses available in the United States

What's included in this ITIL® Practitioner Training Course?

The following is included with our ITIL® Practitioner training course:

  • The ITIL® Practitioner Examination
  • Certificate
  • Experienced ITIL® instructor
  • Refreshments

ITIL® Practitioner Exam Information

The ITIL® Practitioner exam tests the ability to adopt and adapt the ITIL® framework and apply it to a given scenario.

  • 40 multiple choice questions
  • 135 minutes
  • Pass mark: 70% or 28/40
  • Open book

Why choose TKA logo


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Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

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Trusted & Approved

Our ITIL® courses are accredited by PeopleCert on behalf of AXELOS.

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Various delivery methods

Flexible delivery methods are available depending on your learning style.

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Resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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