ITIL® Version 5 Product Certification Course Outline

Module 1: ITIL Foundation Recap and Digital Products and Services Overview

  • Introduction to Digital Products and Services
  • Digital Product and Service Lifecycle Management Activities

Module 2: Discover

  • Key Concepts and Practices of the ‘Discover’ Activity
  • Steps and Outputs of the ‘Discover’ Activity
  • Success Factors and Metrics of the ‘Discover’ Activity

Module 3: Design

  • Key Concepts and Practices of the 'Design' Activity
  • Steps and Outputs of the 'Design' Activity
  • Success Factors and Metrics of the 'Design' Activity

Module 4: Acquire

  • Key Concepts and Practices of the 'Acquire' Activity
  • Steps and Outputs of the 'Acquire' Activity
  • Success Factors and Metrics of the 'Acquire' Activity

Module 5: Build

  • Key Concepts and Practices of the 'Build' Activity
  • Steps and Outputs of the 'Build' Activity
  • Success Factors and Metrics of the 'Build' Activity

Module 6: Transition

  • Key Concepts and Practices of the 'Transition' Activity
  • Steps and Outputs of the 'Transition' Activity
  • Success Factors and Metrics of the 'Transition' Activity

Module 7: Operate

  • Key Concepts and Practices of the 'Operate' Activity
  • Steps and Outputs of the 'Operate' Activity
  • Success Factors and Metrics of the 'Operate' Activity

Module 8: Deliver

  • Key Concepts and Practices of the 'Deliver' Activity
  • Steps and Outputs of the 'Deliver' Activity
  • Success Factors and Metrics of the 'Deliver' Activity

Module 9: Support

  • Key Concepts and Practices of the 'Support' Activity
  • Steps and Outputs of the 'Support' Activity
  • Success Factors and Metrics of the 'Support' Activity

Module 10: The ITIL Product and Service Lifecycle

  • Managing the End-to End Lifecycle
  • ITIL, AI, and Other Frameworks

Module 11: ITIL and Other Frameworks

  • ITIL, AI, and Other Frameworks
Show more blue-arrow

Who Should Attend this ITIL® Version 5 Product Certification? 

The ITIL® Version 5 Product Certification is ideal for professionals who want to strengthen their understanding of product-oriented service management and apply ITIL® 5 principles in real-world environments. This certification is beneficial for professionals such as: 

  • IT Service Managers 
  • Service Delivery Professionals 
  • IT Architects and Planners 
  • IT Consultants 
  • Advisory Professionals 
  • Project Managers 

Prerequisites of the ITIL® Version 5 Product Certification 

There are no formal prerequisites for this ITIL® 5 Product Certification. However, delegates should have completed ITIL® Version 5 Foundation Certification. 

ITIL® Version 5 Product Certification Overview

The ITIL® Version 5 Product Training Course provides a structured understanding of how products are designed, managed, and evolved to support service value creation. It explores product lifecycles, service relationships, and the integration of products within the ITIL® Value System.

This 2-Day course offered by The Knowledge Academy equips delegates with the knowledge required to apply ITIL product and service lifecycle principles in practical environments. Delegates will learn how to manage lifecycle activities, evaluate success metrics, and align digital products with organisational objectives.

The ITIL Version 5 Foundation Certification Course is already available. Please check it out to get started on the ITIL Certification pathway.

ITIL® (Version 5) Product Certification

Show more blue-arrow

What's Included in this ITIL® Version 5 Product Certification?  

  • World-Class Training from Experienced Instructors  
  • Digital Delegate Pack 

You’ll also get access to the MyTKA Training Portal, which will be your go to hub for all your training.
Show more blue-arrow

ITIL® 5 Product Certification Exam Information

The ITIL® 5 Product Certification assesses delegate understanding of product-centric service management within modern digital organisations. It validates knowledge of product lifecycle management, value streams, and practices required to design, deliver, and continuously improve value-driven products and services.

The ITIL® 5 Product Certification Exam is in the following format:

  • Question Type: Multiple Choice
  • Total Questions: 40
  • Pass Mark: 70%
  • Duration: 90 Minutes
  • Open Book/ Closed Book: Open Book
Show more blue-arrow

Train Your Workforce

Looking for ITIL® 5 Product Certification in-house or onsite training in the United States? We specialise in corporate group training and bulk bookings for organisations of all sizes in the United States. Our trainers deliver tailored sessions at your premises, online, or hybrid, with best price guarantee, group discounts and flexible scheduling to train your team.

Ways to take ITIL® 5 Product Certification

Online Instructor-Led Learning

Onsite Learning

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led ITIL® 5 Product Certification. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

classes

Live classes

Join a scheduled class with a live instructor and other delegates.

interactive

Interactive

Engage in activities, and communicate with your trainer and peers.

degree

Global Pool of the Best Trainers

We handpick from a global pool of expert trainers for our Online Instructor-led courses.

expertise

Expertise

With 10+ years of quality, instructor-led training, we equip professionals with lasting skills for success.

global

Scalable Training Delivery

Access ITIL® 5 Product Certification in the United States delivered by one of the largest training providers, with scalable instructor-led classes, accessible worldwide.

Master ITIL® 5 Product Certification with a flexible yet structured approach that combines live, expert-led sessions and self-paced study. With weekly one-to-one tutor support and consistently high pass rates, you’ll receive tailored guidance and achieve real results.

trainer

Structured Yet Flexible Learning

Take part in scheduled, instructor-led sessions with real-time feedback, while enjoying the freedom to study independently. Interactive resources and progress tracking tools help you stay motivated and on target.

venue

Engaging & Interactive Training

Join dynamic live sessions featuring discussions, practical activities, and peer collaboration. Learn from ITIL® 5 Product Certification industry experts and reinforce your knowledge with self-paced modules—plus, connect with professionals in your field.

classes

Expert-Led Course

Gain valuable insight from experienced trainers during live sessions, and revisit course materials anytime to deepen your understanding. This method offers the ideal balance between expert guidance and independent learning.

money

Global Training Accessibility

Access top-quality training across time zones—anytime, anywhere. Whether at home or on the go, our expert-led sessions and flexible study materials support your goals, and help you on the journey towards the certification.

Learn ITIL® 5 Product Certification through The Knowledge Academy’s Online Self-Paced Learning. This flexible and structured format supports your training goals and enables every professional to build skills with confidence.

flexiblelearning

Flexible Learning

Access ITIL® 5 Product Certification resources 24/7 to maintain steady progress, complete regular assessments or tasks, and upskill effectively alongside work commitments.

expert-developed

Expert-Developed Content

Our Online Course content is designed by experienced trainers to ensure accuracy, relevance, and practical value.

global-access

Global Training Provider

Access ITIL® 5 Product Certification in the United States from a trusted global training provider delivering consistent learning to professionals worldwide.

cost-effective

Cost-Effective Training

Benefit from the cost-effective ITIL® 5 Product Certification that delivers high-quality course content without compromising learning outcomes.

interactive-lms

Interactive LMS

Track performance, download resources, and receive AI-enabled support through The Knowledge Academy’s dedicated Learning Management System.

Package deals for ITIL® 5 Product Certification

Our training experts have compiled a range of course packages on a variety of categories in ITIL® 5 Product Certification, to boost your career. The packages consist of the best possible qualifications with ITIL® 5 Product Certification, and allows you to purchase multiple courses at a discounted rate.

ITIL® 5 Product Certification FAQs

What is the ITIL® Version 5 Product Certification Course?

This course introduces the principles of product management within the ITIL® 5 framework, focusing on how products support service value creation, governance, and continual improvement across modern IT and digital environments.

When is the ITIL® 5 Product Certification Course launching?

The ITIL® Version 5 Product Certification Course is scheduled to launch on 12th March 2026. For more information contact The Knowledge Academy support team.

Who should attend the ITIL® Version 5 Product Certification Course?

It is suitable for IT Service and Product Managers, Service Delivery Professionals, Consultants, Architects, and anyone involved in managing or delivering product-led services aligned with ITIL® best practices.

Do I need prior ITIL knowledge to take this ITIL® Version 5 Product Certification?

Yes, having completed the ITIL® Version 5 Foundation Certification is beneficial, as it provides a strong grounding in core ITIL® concepts and helps learners fully engage with the product-focused principles covered in this course.

What is the cost/training fees for ITIL® 5 Product Certification in the United States?

The training fees for ITIL® 5 Product Certification in the United States starts from $2695

Which is the best training institute/provider of ITIL® 5 Product Certification in the United States?

The Knowledge Academy is one of the Leading global training provider for ITIL® 5 Product Certification.

What are the best ITIL® Certification Training courses in the United States?

Please see our ITIL® Certification Training courses available in the United States

Show more blue-arrow

Customers Reviews

Request For Pricing

WHO WILL BE FUNDING THE COURSE?
+44

Corporate Training

Unlock tailored pricing and customised training solutions for your team’s needs.

Request your quote today!

Why choose The Knowledge Academy

price

Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.

trusted

Trusted & Approved

Recognised by leading certification bodies, we deliver training you can trust.

learning

Many delivery methods

Flexible delivery methods are available depending on your learning style.

resources

High quality resources

Resources are included for a comprehensive learning experience.

Our Clients

"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water
santander barclays bmw google thames-water deloitte bupa tesla
cross

Upgrade Your Skills. Save More Today.

superSale Unlock up to 40% off today!

WHO WILL BE FUNDING THE COURSE?

close

close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.

close

close

Press esc to close

close close

Back to course information

Thank you for your enquiry!

One of our training experts will be in touch shortly to go overy your training requirements.

close close

Thank you for your enquiry!

One of our training experts will be in touch shortly to go over your training requirements.