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Duration: 2 Days*
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Our Certified Lean IT training provides the ideal introduction to lean thinking in IT for the improvement of quality and customer satisfaction. The certification course uses best practice guidance to help organisations understand how to organise themselves in order to deliver maximum customer value. It is followed by an exam to solidify knowledge and ensure learners finish the course ready to put what they've learned into practice.
The Lean Customer
The Lean Process
Behaviour and Attitude
At the end of the course, you will take the Lean IT Foundation exam which will certify your knowledge.
The course is aimed at any IT manager or specialist looking to improve service delivery.
There are no prerequisites.
The Lean IT Foundation exam follows this format:
Duration: 2 Days*
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Flexible delivery methods are available depending on your learning style.
Resources are included for a comprehensive learning experience.
"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"
Joshua Davies, Thames Water
"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."
Diane Gray, Shell