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Certified Lean IT Training - United States

Key points about this course


Duration: 2 Days*

Support: 24/7

Dates & Prices Inquire
  • Acquire knowledge on how organisations manage to deliver maximum customer value.
  • Become familiarised with the lean customer and lean process.
  • 2-day training to transform your IT organisation into an efficient and transparent one.

Available delivery methods for this course

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Classroom

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Online

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In-house

Course Information

Certified Lean IT Training Overview

Our Certified Lean IT training provides the ideal introduction to lean thinking in IT for the improvement of quality and customer satisfaction. The certification course uses best practice guidance to help organisations understand how to organise themselves in order to deliver maximum customer value. It is followed by an exam to solidify knowledge and ensure learners finish the course ready to put what they've learned into practice.

Certified Lean IT Training Course Outline

The course covers the following topics:
  • About Lean
  • Lean Origins
  • Key Lean Terms and Concepts
  • What Lean Should Look Like
  • PDCA (Plan, Do, Check, Act)
  • What is Lean IT?

 

The Lean Customer

  • What Are Customers?
  • Voice of the Customer
  • Identify Customers
  • Gather Customer Information
  • Analyse Customer Information
  • Determine Customer Needs
  • Critical to Quality Trees

 

The Lean Process

  • Specify Value
  • Map the Value Stream
  • Create Flow
  • Respond to Pull
  • Metrics and Measurement

 

Managing Performance

  • Top Level Measures
  • Four Sub-Metrics
  • Key Performance Indicators
  • Process Measurement Points

 

Lean Organisation

  • Lean Leadership
  • Communication Planning
  • Pursuing Perfection
  • Visual Management

 

Behaviour and Attitude

  • Lean Management
  • Lean Culture
  • Gemba
  • 5S

 

Kaizen

  • Kaizen Philosophy
  • Kazien Events
  • Kaizen Roles
  • DMAIC
  • Problem Solving
  • 5 Whys
  • Root Cause Analysis

At the end of the course, you will take the Lean IT Foundation exam which will certify your knowledge.

 
 
 

Who should attend this Lean IT Training Course?

The course is aimed at any IT manager or specialist looking to improve service delivery.

Prerequisites

There are no prerequisites.

The course includes 2 days of classroom training from an expert instructor, courseware book including slides, and a certificate of achievement upon completion.
Yes, the course includes the Lean IT Foundation exam.
Your instructor will be a Lean IT expert with many years of experience in implementing and using the methodology.
Please arrive at the venue at 8:45am.
The price for Certified Lean IT Training certification in the United States starts from $1529
The Knowledge Academy is the Leading global training provider in the world for Certified Lean IT Training.
Please see our Lean IT courses available in the United States

Certified Lean IT Training Examination

The Lean IT Foundation exam follows this format:

  • Multiple choice
  • 40 questions per paper
  • 26/40 pass mark or 65%
  • 60 minutes
  • Closed book

What’s Included in this Lean IT Training Course?

  • The Certified Lean IT Examination
  • The Knowledge Academy’s Certified Lean IT Manual
  • Experienced Instructor
  • Completion Certificate
  • Refreshments

Key points about this course


Duration: 2 Days*

Support: 24/7

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Certified Lean IT Training Dates & Prices

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Thu 27th Feb 2020
Places available
$1795
Atlanta
Thu 5th Mar 2020
Places available
$2395
New York
Thu 5th Mar 2020
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$2395
Denver
Thu 5th Mar 2020
Places available
$2395
Sacramento
Thu 5th Mar 2020
Places available
$2695
Austin
Thu 5th Mar 2020
Places available
$2395
Portland
Thu 5th Mar 2020
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$2695
Los Angeles
Thu 5th Mar 2020
Places available
$2395
San Jose
Thu 5th Mar 2020
Places available
$2395
Houston
Thu 5th Mar 2020
Places available
$2395
Minneapolis
Thu 5th Mar 2020
Places available
$2695
Seattle
Thu 5th Mar 2020
Places available
$2395
San Francisco
Thu 5th Mar 2020
Places available
$2395
Tampa
Thu 5th Mar 2020
Places available
$2695
Boston
Thu 5th Mar 2020
Places available
$2395
Detroit
Thu 5th Mar 2020
Places available
$2395
Philadelphia
Thu 5th Mar 2020
Places available
$2395
San Antonio
Thu 5th Mar 2020
Places available
$2695
Washington D.C.
Thu 5th Mar 2020
Places available
$2395
Las Vegas
Thu 5th Mar 2020
Places available
$2695
Dallas
Thu 5th Mar 2020
Places available
$2395
Chicago
Thu 5th Mar 2020
Places available
$2395
Phoenix
Thu 5th Mar 2020
Places available
$2395
Colorado Springs
Thu 5th Mar 2020
Places available
$2695
Irvine
Thu 5th Mar 2020
Places available
$2695
San Diego
Thu 5th Mar 2020
Places available
$2395
Thu 26th Mar 2020
Places available
$1795
Thu 30th Apr 2020
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$1795
San Jose
Thu 7th May 2020
Places available
$2395
Houston
Thu 7th May 2020
Places available
$2395
Minneapolis
Thu 7th May 2020
Places available
$2695
Philadelphia
Thu 7th May 2020
Places available
$2395
Seattle
Thu 7th May 2020
Places available
$2395
San Francisco
Thu 7th May 2020
Places available
$2395
Las Vegas
Thu 7th May 2020
Places available
$2695
Tampa
Thu 7th May 2020
Places available
$2695
Boston
Thu 7th May 2020
Places available
$2395
Detroit
Thu 7th May 2020
Places available
$2395
San Antonio
Thu 7th May 2020
Places available
$2695
Washington D.C.
Thu 7th May 2020
Places available
$2395
Dallas
Thu 7th May 2020
Places available
$2395
Chicago
Thu 7th May 2020
Places available
$2395
Phoenix
Thu 7th May 2020
Places available
$2395
Colorado Springs
Thu 7th May 2020
Places available
$2695
Irvine
Thu 7th May 2020
Places available
$2695
San Diego
Thu 7th May 2020
Places available
$2395
Atlanta
Thu 7th May 2020
Places available
$2395
New York
Thu 7th May 2020
Places available
$2395
Denver
Thu 7th May 2020
Places available
$2395
Sacramento
Thu 7th May 2020
Places available
$2695
Austin
Thu 7th May 2020
Places available
$2395
Portland
Thu 7th May 2020
Places available
$2695
Los Angeles
Thu 7th May 2020
Places available
$2395
Thu 28th May 2020
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$1795
Thu 25th Jun 2020
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$1795
Washington D.C.
Thu 9th Jul 2020
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$2395
Las Vegas
Thu 9th Jul 2020
Places available
$2695
Tampa
Thu 9th Jul 2020
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$2695
Boston
Thu 9th Jul 2020
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$2395
Detroit
Thu 9th Jul 2020
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$2395
San Antonio
Thu 9th Jul 2020
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$2695
Dallas
Thu 9th Jul 2020
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$2395
Chicago
Thu 9th Jul 2020
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$2395
Phoenix
Thu 9th Jul 2020
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$2395
Colorado Springs
Thu 9th Jul 2020
Places available
$2695
Irvine
Thu 9th Jul 2020
Places available
$2695
San Diego
Thu 9th Jul 2020
Places available
$2395
Atlanta
Thu 9th Jul 2020
Places available
$2395
New York
Thu 9th Jul 2020
Places available
$2395
Denver
Thu 9th Jul 2020
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$2395
Sacramento
Thu 9th Jul 2020
Places available
$2695
Austin
Thu 9th Jul 2020
Places available
$2395
Portland
Thu 9th Jul 2020
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$2695
Los Angeles
Thu 9th Jul 2020
Places available
$2395
San Jose
Thu 9th Jul 2020
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$2395
Houston
Thu 9th Jul 2020
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$2395
Minneapolis
Thu 9th Jul 2020
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$2695
Philadelphia
Thu 9th Jul 2020
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$2395
Seattle
Thu 9th Jul 2020
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$2395
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Thu 9th Jul 2020
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$1795
Thu 27th Aug 2020
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Thu 3rd Sep 2020
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Thu 3rd Sep 2020
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Thu 3rd Sep 2020
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Thu 3rd Sep 2020
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Atlanta
Thu 3rd Sep 2020
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$2395
Irvine
Thu 3rd Sep 2020
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$2695
San Diego
Thu 3rd Sep 2020
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$2395
New York
Thu 3rd Sep 2020
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$2395
Denver
Thu 3rd Sep 2020
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$2395
Sacramento
Thu 3rd Sep 2020
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$2695
Austin
Thu 3rd Sep 2020
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$2395
Portland
Thu 3rd Sep 2020
Places available
$2695
Los Angeles
Thu 3rd Sep 2020
Places available
$2395
San Francisco
Thu 3rd Sep 2020
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$2395
San Jose
Thu 3rd Sep 2020
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$2395
Houston
Thu 3rd Sep 2020
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$2395
Minneapolis
Thu 3rd Sep 2020
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$2695
Philadelphia
Thu 3rd Sep 2020
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$2395
Seattle
Thu 3rd Sep 2020
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$2395
Washington D.C.
Thu 3rd Sep 2020
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$2395
Las Vegas
Thu 3rd Sep 2020
Places available
$2695
Tampa
Thu 3rd Sep 2020
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$2695
Boston
Thu 3rd Sep 2020
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$2395
Detroit
Thu 3rd Sep 2020
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$2395
San Antonio
Thu 3rd Sep 2020
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$2695
Thu 24th Sep 2020
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$1795
Thu 22nd Oct 2020
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New York
Thu 5th Nov 2020
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$2395
Denver
Thu 5th Nov 2020
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$2395
Sacramento
Thu 5th Nov 2020
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$2695
Austin
Thu 5th Nov 2020
Places available
$2395
Portland
Thu 5th Nov 2020
Places available
$2695
Los Angeles
Thu 5th Nov 2020
Places available
$2395
San Francisco
Thu 5th Nov 2020
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$2395
San Jose
Thu 5th Nov 2020
Places available
$2395
Houston
Thu 5th Nov 2020
Places available
$2395
Minneapolis
Thu 5th Nov 2020
Places available
$2695
Philadelphia
Thu 5th Nov 2020
Places available
$2395
Seattle
Thu 5th Nov 2020
Places available
$2395
San Antonio
Thu 5th Nov 2020
Places available
$2695
Washington D.C.
Thu 5th Nov 2020
Places available
$2395
Las Vegas
Thu 5th Nov 2020
Places available
$2695
Tampa
Thu 5th Nov 2020
Places available
$2695
Boston
Thu 5th Nov 2020
Places available
$2395
Detroit
Thu 5th Nov 2020
Places available
$2395
San Diego
Thu 5th Nov 2020
Places available
$2395
Dallas
Thu 5th Nov 2020
Places available
$2395
Chicago
Thu 5th Nov 2020
Places available
$2395
Phoenix
Thu 5th Nov 2020
Places available
$2395
Colorado Springs
Thu 5th Nov 2020
Places available
$2695
Atlanta
Thu 5th Nov 2020
Places available
$2395
Irvine
Thu 5th Nov 2020
Places available
$2695
Thu 12th Nov 2020
Places available
$1795
Thu 10th Dec 2020
Places available
$1795

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Key points about this course


Duration: 2 Days*

Support: 24/7


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Various delivery methods

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Resources

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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"...the trainer for this course was excellent. I would definitely recommend (and already have) this course to others."

Diane Gray, Shell

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