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Cisco Training courses

accredited by

CISCO (CISCO), on behalf of Cisco

Online Instructor-led (4 days)

Classroom (4 days)

Online Self-paced (32 hours)

CCNP Training (Cisco Certified Network Professional) Course Outline

Module 1: Planning Routing Services to Requirements:

  • Assessing Complex Enterprise Network Requirements
  • Creating an Implementation Plan and Documenting the Implementation
  • Lab 1-1 Debrief

Module 2: Implementing an EIGRP- Based Solution:

  • Planning Routing Implementations with EIGRP
  • Implementing and Verifying Basic EIGRP for the Enterprise LAN Architecture
  • Lab 2-1 Debrief
  • Configuring and Verifying EIGRP for the Enterprise WAN Architecture
  • Lab 2-2 Debrief
  • Implementing and Verifying EIGRP Authentication
  • Lab 2-3 Debrief
  • Advanced EIGRP Features in an Enterprise Network
  • Lab 2-4 Debrief

Module 3: Implementing a Scalable Multi Area Network OSPF-Based Solution:

  • Planning Routing Implementations with OSPF as the Scalable Routing Protocol
  • How OSPF Packet Processes Work
  • Improving Routing Performance in a Complex Enterprise Network
  • Configuring and Verifying OSPF Routing
  • Lab 3-1 Debrief
  • Lab 3-2 Debrief
  • Configuring and Verifying OSPF Route Summarisation
  • Lab 3-3 Debrief
  • Configuring and Verifying OSPF Special Area Types
  • Lab 3-4 Debrief
  • Configuring and Verifying OSPF Authentication
  • Lab 3-5 Debrief

Module 4: Implementing an IPv4-Based Redistribution Solution:

  • Assessing Network Routing Performance and Security Issues
  • Operating a Network Using Multiple IP Routing Protocols
  • Configuring and Verifying Route Redistribution
  • Lab 4-1 Debrief

Module 5: Implementing Path Control:

  • Assessing Path Control Network Performance Issues
  • Lab 5-1 Debrief
  • References to Additional Path Control in e-Learning

Module 6: Connecting an Enterprise Network to an ISP Network:

  • Planning the Enterprise-to-ISP Connection
  • Considering the Advantages of Using BGP
  • Comparing the Functions and Uses of EBGP and IBGP
  • Configuring and Verifying Basic BGP Operations
  • Lab 6-1 Debrief
  • Using the BGP Attributes and Path Selection Process
  • Lab 6-2 Debrief
  • References to IPv6 and Implementing Remote- Access Connectivity in e-Learning

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Who is this CCNP Training Course suited to?

The CCNP course is ideal for Network Professionals like Network Engineers, Network Operations Centre (NOC) Technical Support Personnel, and Help Desk Technicians. Also, this course is suited to those who are involved in the execution and substantiation of routing protocols in enterprise networks.

Prerequisites

In order to enrol on this course, it is required for candidates to have already previously attained the CCNA certification. In addition, it is suggested that prospective trainees have practical experience of installing, operating, and maintaining Cisco routers and switches in an enterprise environment.

CCNP Training (Cisco Certified Network Professional) Course Overview

This CCNP training course ultimately aims to upgrade the existing networking knowledge of students. Training covers information on the use of advanced routing in implementing scalability for Cisco routers connected to LANs and WANs. By attaining this impressive certification, it demonstrates an extensive networking skillset, which can be applied to a number of professional IT roles like a Network Engineer, Support Engineer, Systems Engineer, or Network Technician. Furthermore, the information imparted on this Cisco training course will provide delegates with a lasting understanding, as the core skills acquired will enable them to adapt to any changes that may occur over time.

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CCNP Training (Cisco Certified Network Professional) Examination

CCNP trainees need to sit three exams in total, the ROUTE, SWITCH, and the TSHOOT:

ROUTE:

  • Exam Number 300-101 ROUTE
  • 120 minutes
  • 45-65 questions
  • Tests the routing knowledge of the candidates

SWITCH:

  • Exam Number: 300-115 SWITCH
  • 120 minutes
  • 30-40 questions
  • Tests switching knowledge

TSHOOT:

  • Exam Number: 300-135 TSHOOT
  • 120 minutes
  • 15-25 minutes
  • Tests the candidate's ability to carry out systematic maintenance on complex enterprise routed and switched networks, and whether they can use technology-based practices and a structured ITIL-compliant approach to executing network troubleshooting

What's included in this CCNP Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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accredited by

CISCO (CISCO), on behalf of Cisco

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Cisco Certified Network Professional Boot Camp Week 1 Course Outline

Implementing Cisco IP Routing v2

  • Module 1: Basic Concepts and Network Design
  •  Module 2: Campus Network Architecture
  •  Module 3: Spanning Tree Implementation
  •  Module 4: Configuring Inter-VLAN Routing
  •  Module 5: Implementing High Availability Networks
  •  Module 6: First Hop Redundancy Implementation
  •  Module 7: Campus Network Security

Implementing Cisco IP Switched Networks

  •  Module 1: Basic Network and Routing Concepts
  •  Module 2: EIGRP Implementation
  •  Module 3: OSPF Implementation
  •  Module 4: Configuration of Redistribution
  •  Module 5: Path Control Implementation
  •  Module 6: Enterprise Internet Connectivity
  •  Module 7: Routers and Routing Protocol Hardening

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Who should attend this CCNP Training Course?

The course is aimed at anybody wishing to receive CCNP Routing and Switching certification. This includes Network Engineers, Support Engineers, System Engineers and Network Technicians.

Prerequisites

You should hold either CCNA Routing and Switching, or CCIE certification before attending.

Cisco Certified Network Professional Boot Camp Week 1 Course Overview

This course forms the first part of our 2-part CCNP Routing and Switching Boot Camp. It prepares you for the first two exams required for CCNP certification: Implementing Cisco IP Routing and Implementing Cisco IP Switched Networks. Our two-part boot camp offers a more relaxed way to study for your CCNP certification than our standard CCNP course, providing you with the chance to take a break between training sessions. Once you have attended Week 1, you can then go on to study Week 2 at your leisure.

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Cisco Certified Network Professional Boot Camp Week 1 Exams

The course prepares learners for two of the three exams required for CCNP certification. Exams are not included and must be booked separately through Pearson VUE.

Implementing Cisco IP Routing (300-100 ROUTE)

This exam tests knowledge and skills in using advanced IP addressing and routing to implement scalable and highly secure Cisco routers that are connected to LANs, WANs, and IPv6.

It is formatted as follows:

  • 120 minutes duration
  • 45-65 questions
  • Multiple question types

Implementing Cisco IP Switched Networks (300-115 SWITCH)

This exam tests the ability to plan, configure and verify the implementation of complex enterprise switching solutions using the Cisco Enterprise Campus Architecture.

It is formatted as follows:

  • 120 minutes duration
  • 30-40 questions

What's included in this CCNP Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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accredited by

CISCO (CISCO), on behalf of Cisco

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Cisco Certified Network Professional Boot Camp Week 2 Course Outline

  • Module 1: Tools and Methodologies of Troubleshooting
  • Module 2: Troubleshooting at SECHNIK Networking Ltd.
  • Module 3: Troubleshooting at TINC Garbage Disposal Ltd.
  • Module 4: Troubleshooting at PILE Forensic Accounting Ltd.
  • Module 5: Troubleshooting at Bank of POLONA Ltd.
  • Module 6: Troubleshooting at RADULKO Transport Ltd.

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Who should attend this CCNP Training Course?

The course is aimed at anybody wishing to receive CCNP Routing and Switching certification. This includes Network Engineers, Support Engineers, System Engineers and Network Technicians.

Prerequisites

You should hold either CCNA Routing and Switching, or CCIE certification before attending.

Cisco Certified Network Professional Boot Camp Week 2 Course Overview

This course is the second part of our 2-part CCNP Routing and Switching Boot Camp. It prepares you for the final exam required for CCNP certification: Troubleshooting and Maintaining Cisco IP Networks.

Our two-part boot camp offers a more relaxed way to study for your CCNP certification than our standard CCNP course, providing you with the chance to take a break between training sessions. You may choose to attend Week 2 whenever you wish after Week 1, or, if you simply want to focus on the Troubleshooting and Maintaining Cisco IP Networks exam, attend this course without having attended the previous part.

 

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Cisco Certified Network Professional Boot Camp Week 2 Exam Information

The course prepares learners for the final exam required for CCNP certification. This exam is not included and must be booked separately through Pearson VUE.

Troubleshooting and Maintaining Cisco IP Networks (300-135 TSHOOT)

This exam tests knowledge and skills for troubleshooting and maintaining networks complex enterprise routed and switched networks.

It is formatted as follows:

  • 120 minutes duration
  • 15-25 questions
  • Multiple question types

What's included in this CCNP Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (4 days)

Classroom (4 days)

Online Self-paced (32 hours)

CCNP Security Training Outline

Implementing Cisco Edge Network Security Solutions - SENSS

  • Understanding and implementing Cisco modular Network Security Architectures such as SecureX and TrustSec
  • Deploy Cisco Infrastructure management and control plane security controls
  • Configuring Cisco layer 2 and layer 3 data plane security controls
  • Implement and maintain Cisco ASA Network Address Translations (NAT)
  • Implement and maintain Cisco IOS Software Network Address Translations (NAT)
  • Designing and deploying Cisco Threat Defense solutions on a Cisco ASA utilizing access policy and application and identity-based inspection
  • Implementing Botnet Traffic Filters
  • Deploying Cisco IOS Zone-Based Policy Firewalls (ZBFW)
  • Configure and verify Cisco IOS ZBFW Application Inspection Policy

Implementing Cisco Secure Mobility Solutions - SIMOS

  • Describe the various VPN technologies and deployments as well as the cryptographic algorithms and protocols that provide VPN security
  • Implement and maintain Cisco site-to-site VPN solutions
  • Implement and maintain Cisco FlexVPN in point-to-point, hub-and-spoke, and spoke-to-spoke IPsec VPNs
  • Implement and maintain Cisco clientless SSL VPNs
  • Implement and maintain Cisco AnyConnect SSL and IPsec VPNs
  • Implement and maintain endpoint security and dynamic access policies (DAP)

Implementing Cisco Secure Access Solutions - SISAS

  • Understand Cisco Identity Services Engine architecture and access control capabilities
  • Understand 802.1X architecture, implementation and operation
  • Understand commonly implemented Extensible Authentication Protocols (EAP)
  • Implement Public-Key Infrastructure with ISE
  • Understand the implement Internal and External authentication databases
  • Implement MAC Authentication Bypass
  • Implement identity-based authorization policies
  • Understand Cisco TrustSec features
  • Implement Web Authentication and Guest Access
  • Implement ISE Posture service
  • Implement ISE Profiling
  • Understand Bring Your Own Device (BYOD) with ISE
  • Troubleshoot ISE

Implementing Cisco Threat Control Solutions - SITCS

  • Understand Cisco ASA Next-Generation Firewall (NGFW)
  • Deploy Cisco Web Security appliance to mitigate malware
  • Configure Web Security appliance for acceptable use controls
  • Configure Cisco Cloud Web Security Connectors
  • Describe Cisco Email Security Solution
  • Configure Cisco Email Appliance Incoming and Outgoing Policies
  • Describe IPS Threat Controls
  • Configure and Implement Cisco IPS Sensor into a Network

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Who should attend this CCNP Training Course?

The course is aimed at anybody wishing to receive CCNP Security certification. This includes Network Security Engineers and similar job roles who will be in charge of implementing and managing the security of Cisco networks.

Prerequisites

You should hold either CCNA Security or CCIE certification before attending.

CCNP Security Training Overview

Our Cisco CCNP Security course combines training for all four of the exams required for CCNP Security certification into one 4-day package, providing the ideal way to prepare for this valuable addition to your career. The course is split into four sections, each covering material for a different exam: Implementing Cisco Secure Access Solutions (SISAS), Implementing Cisco Edge Network Security Solutions (SENSS), Implementing Cisco Secure Mobility Solutions (SIMOS) and Implementing Cisco Threat Control Solutions (SITCS). CCNP Security certification demonstrates the professional level security skills required in the role of a Cisco Network Security Engineer responsible for running the security in a Cisco network. Certification is gained through passing all four exams and possessing CCNA Security or CCIE certification.

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CCNP Security Exams

The course prepares learners for four exams, each covering a different area of Cisco network security. Exams are not included and must be booked separately through Pearson VUE.

Implementing Cisco Secure Access Solutions (300-208 SISAS)

This exam tests knowledge of the components and architecture of secure access and the Cisco Identity Services Engine (ISE) architecture. It is formatted as follows:

  • 90 minutes duration
  • 55-65 questions
  • Multiple question types

Implementing Cisco Edge Network Security Solutions (300-206 SENSS)

This exam tests knowledge to be able to configure and implement security on Cisco networks perimeter edge devices such as a Cisco switch, Cisco router, and the Cisco ASA firewall. It is formatted as follows:

  • 90 minutes duration
  • 65-75 questions
  • Multiple question types

Implementing Cisco Secure Mobility Solutions (300-209 SIMOS)

This exam tests knowledge of the VPN solutions that are available on the Cisco ASA firewall and Cisco IOS software platforms. It is formatted as follows:

  • 90 minutes duration
  • 65-75 questions
  • Multiple question types

Implementing Cisco Threat Control Solutions (300-210 SITCS)

This exam tests knowledge of advanced firewall architecture and configuration options within Cisco’s firewall technologies. It is formatted as follows:

  • 90 minutes duration
  • 65-75 questions
  • Multiple question types

What's included in this CCNP Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (4 days)

Classroom (4 days)

Online Self-paced (32 hours)

CCNP Wireless Training Outline

Designing Cisco Wireless Enterprise Networks

Determine Customer Wi-Fi Design Process

  • Determining Customer Design Technical and Business Objectives
  • Determining the Type of Wireless Design
  • Gathering Existing Documentation and Important Information
  • Meeting with the Customer

Design for Data Coverage

  • Describing Common Business and Technical Drivers
  • Describing Cisco Capabilities
  • Planning and Designing for RF
  • Describing Deployment Models
  • Describing Campus Considerations

Design for Voice and Real-Time Applications

  • Describing Common Business and Technical Drivers
  • Describing Cisco Capabilities
  • Describing RF Planning and Design
  • Describing Cisco AVC and QoS

Design for Location and Cisco CMX

  • Describing Common Business and Technical Drivers
  • Describing Cisco Capabilities
  • Describing RF Planning and Design
  • Cisco CMX Ecosystem Analytics and Development

Design for Wi-Fi Beyond the Enterprise Campus

  • Describing Common Business and Technical Drivers
  • Describing Cisco Capabilities
  • Describing RF Planning and Design

Conduct a Site Survey

  • Describing Access and Safety Concerns
  • Describing the Initial Evaluation
  • Describing Predictive Planning
  • Describing the In-Depth Site Survey
  • Describing the Post-deployment Survey

Deploying Cisco Wireless Enterprise Networks

Deploy a Wi-Fi Infrastructure

  • Preparing for the Deployment
  • Determining the Type of Wireless Design
  • Planning the Base Wi-Fi Network Implementation
  • Implementing the Base Wi-Fi Network

Configure Advanced Capabilities in Data Designs

  • Configuring Mobility and Roaming Capabilities
  • Configuring High Availability Options
  • Configuring FlexConnect Capabilities

Configure Advanced Capabilities in Voice and Real-Time Application Designs

  • Configuring QoS and AVC
  • Configuring Multicast

Configure Advanced Capabilities in Location Designs

  • Configuring Location and Context-Aware Service on Cisco MSE
  • Configuring Cisco CMX

Configure Advanced Capabilities in Outdoor and High-Density Designs

  • Configuring Outdoor and Mesh Capabilities
  • Configuring High-Density Capabilities

Troubleshooting Cisco Wireless Enterprise Networks

Identify Common Troubleshooting Approaches

  • Describing Network Troubleshooting Methodology
  • Describing Network Troubleshooting Tools and Resources

Identify Wireless Infrastructure Issues

  • Troubleshooting Client Connectivity Issues
  • Troubleshooting Client Performance Issues

Identify Core Wireless Infrastructure Issues

  • Troubleshooting AP-to-Controller Issues
  • Troubleshooting Wireless-Related Wired Infrastructure Issues
  • Troubleshooting Cisco FlexConnect

Identify Wireless Security Issues

  • Troubleshooting Client Authentication Issues
  • Troubleshooting Guest Access Issues
  • Troubleshooting Issues with RF-Related Security Threats

Securing Cisco Wireless Enterprise Networks

Define Security Approaches in a Wi-Fi Design

  • Security areas in a Wi-Fi design
  • Security challenges for IT organizations
  • Security approaches in Wi-Fi designs
  • Policy enforcement
  • Cisco Prime Infrastructure
  • Cisco ISE/ISE as a policy platform
  • Network access challenges and secure access control
  • Network monitoring
  • Prime Infrastructure Converged approach and security dashboard
  • Cisco ISE Dashboard and ISE alarms

Design and Deploy Endpoint and Client Security

  • Defining endpoint and client standards and features
  • X.509 v3
  • PKI
  • IEEE 802.1X
  • EAP, EAP-TLS and PKI with EAP-TLS
  • PEAP and PEAP deployment
  • EAP-FAST
  • RADIUS
  • Configure WPA and WPA2 in a Wi-Fi environment
  • Security mobility and roaming

Design and Deploy Cisco ISE and Management Platforms

  • User access trends
  • Cisco ISE architecture, components and licensing
  • End device analysis with Cisco ISE profiling
  • Create policies in Cisco ISE
  • Configure guest access
  • Cisco CMX Visitor Connect
  • Secure BYOD/BYOD management and monitoring
  • Cisco ISE and ISE GUI

Secure Wi-Fi Infrastructure

  • Current standards and features
  • Client and Infrastructure Mode and MFP
  • MFP vs IEEE802.11w
  • VLANs vs ACLs
  • Configure MFP
  • Configure IEEE 802.11w PMF
  • Configure identity-based networking
  • Configure SMNPv3 in Wi-Fi environment

Design and Deploy Wi-Fi Access Control

  • Define Wi-Fi access control standards and features
  • ACLs and firewall functionality
  • Configure ACLs in Wi-Fi environment

Design and Deploy Monitoring Capabilities

  • Defining threat and interference mitigation approaches in Wi-Fi
  • Primary security concerns
  • Configure rogue detection and mitigation in Wi-Fi environment
  • Management and monitoring and configuring parameters
  • Cisco CleanAir
  • Cisco Prime Infrastructure Air Quality Monitoring and Reporting
  • Monitoring RRM

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Who should attend this CCNP Training Course?

The course is aimed at anybody wishing to receive CCNP Wireless certification. This includes those in job titles such as:

  • Wireless Network Engineer
  • WLAN Engineer
  • Wireless Consulting Engineer
  • Wireless Network Planning Engineer
  • Wireless Implementation Engineer

Prerequisites

You should hold either CCNA Wireless or CCIE certification before attending.

CCNP Wireless Training Overview

Our Cisco CCNP Wireless course combines training for all four of the exams required for CCNP Security certification into one 4-day package, providing the ideal way to prepare for this valuable addition to your career.

The course is split into four sections, each covering material for a different exam: Designing Cisco Wireless Enterprise Networks (WIDESIGN), Deploying Cisco Wireless Enterprise Networks (WIDEPLOY), Troubleshooting Cisco Wireless Enterprise Networks (WITSHOOT), and Securing Cisco Wireless Enterprise Networks (WISECURE).

CCNP Wireless certification demonstrates the skills of wireless professionals in designing, implementing and securing Cisco Wireless networks which conform to network business requirements and lead to successful business outcomes. Certification is gained through passing all four exams and possessing CCNA Wireless or CCIE certification.

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CCNP Wireless Exams

The course prepares learners for four exams, each covering a different area of Cisco Wireless networking. Exams are not included and must be booked separately through Pearson VUE.

Designing Cisco Wireless Enterprise Networks (300-360 WIDESIGN)

This exam tests the ability to identify customer and application requirements, apply wireless design principles and conduct site surveys to design and optimise Enterprise wireless networks. It is formatted as follows:

  • 90 minutes duration
  • 60-70 questions
  • Multiple question types

Deploying Cisco Wireless Enterprise Networks (300-365 WIDEPLOY)

This exam tests knowledge of implementing wireless networks based on the applicable Cisco controller and Unified switching architectures that support high availability, QoS, multicast, and mobility services. It is formatted as follows:

  • 90 minutes duration
  • 60-70 questions
  • Multiple question types

Troubleshooting Cisco Wireless Enterprise Networks (300-370 WITSHOOT)

This exam tests knowledge of troubleshooting and optimising Enterprise wireless infrastructure and related services. It is formatted as follows:

  • 90 minutes duration
  • 60-70 questions
  • Multiple question types

Securing Wireless Enterprise Networks (300-375 WISECURE)

This exam tests knowledge of implementing client device security, identity-based authentication and services, and securing and monitoring an Enterprise wireless infrastructure. It is formatted as follows:

  • 90 minutes duration
  • 60-70 questions
  • Multiple question types

What's included in this CCNP Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Administering Cisco Unified Communications Manager

By the end of the course, you will be able to:

  • Describe the Cisco Unified Communications Manager network, service, and features
  • Understand the importance of and configuration of redundancy and high availability in the enterprise network
  • Describe user configuration and the user web interface
  • Explain basic phone options and the use of BAT
  • Explain the route plan and on-net/off-net calling
  • Describe the various media resources, including conferencing and MOH
  • Describe the basic phone features and use of hunt groups

The course covers the following topics:

Module: Introduction to IP Telephony

  • Exploring IP Telephony
  • Explain the differences between the traditional voice and the IP telephony networks
  • Explain the role of the publisher and subscriber servers in the IP telephony network
  • Distinguish between the various services that are provided on the servers
  • Describe the intracluster communications between the servers
  • Illustrate the scalability of a single cluster and the use of dedicated servers
  • Describe the 1:1 and 2:1 clustering options for redundancy and high availability
  • Discuss the hardware that is used to support the server software

Describing Deployment Models

  • Define the single-site deployment for a single cluster
  • Define the single-site, colocated deployment for the Cisco Unified Communications Manager Business Edition
  • Describe the centralized call-processing deployment for a single cluster with remote physical locations
  • Explain the distributed call-processing deployment for multiple clusters with multiple physical locations
  • Describe the distributed single cluster call-processing deployment for a single cluster in separated physical locations
  • Discuss the combination of the four deployments to provide a hybrid combination suitable for any specific organization

Understanding Advanced Multisite Features

  • Describe the need for CAC in an IP telephony network
  • Explain the function of AAR in a centralized deployment
  • Describe the function of SRST in a centralized cluster environment

Module: Defining the Basic Configuration

  • Logging In to Cisco Unified Communications Manager
  • Explain how to log in to administration, serviceability, and reporting applications. Discuss the functions and features of these applications and navigation between them
  • Explain the process of logging in to the Cisco Unified Operating System Administration and the Cisco Unified Disaster Recovery applications. Discuss the functions and features of these applications
  • Discuss logging in to the command line interface and its various commands, functions, and features

Examining Basic Server Configuration

  • Explain DNS and how to eliminate reliance upon DNS within the server configuration
  • Describe how to edit the enterprise parameters to prepare for phone registration

Describing Multilevel Administration

  • Explain the steps to configure multilevel administration
  • Create end users using Cisco Unified Communications Manager Administration
  • Create new roles, copy existing roles, and use standard roles
  • Create new user groups, copy existing user groups, and use standard user groups
  • Assign users to the various user groups to allow various privileges

Configuring DRS Backup and Restore Procedures

  • Describe the steps to create a backup of Cisco Unified Communications Manager using the Disaster Recovery System
  • Explain the procedures to restore the system to a previous backup point

Module: User Administration

  • Understanding User Configuration
  • Describe the various methods of creating users in Cisco Unified Communications Manager
  • Explain the association of devices to users in user management
  • Describe the assignment of users to user groups

Using the User Web Pages

  • Describe the purpose of the user web pages in Cisco Unified Communications Manager
  • Explain the user perspective of using the user web pages to configure the various user features

Module: Exploring Phone Registration and Cisco Unified IP Phones

  • Configuring System Parameters
  • Describe configuration for autoregistration of phones
  • Describe configuring Unified CM groups for redundancy and load sharing
  • Explain date/time group configuration
  • Discuss various codecs and region configuration
  • Explain location configuration
  • Describe AAR and Cisco Unified SRST configuration
  • Describe configuration of device pools
  • Describe configuration steps for creating a DHCP server within the cluster
  • Explain device defaults configuration
  • Describe configuration options for enterprise and service parameters
  • Describe the licensing process for endpoints and servers

Supporting Cisco Unified IP Phones

  • Describe the various Cisco Unified IP phone model families and the differences between them
  • Describe the specific features that are available in each phone model
  • Describe the purpose, configuration, and features of the phone button template
  • Describe the purpose, configuration, and features of the softkey template

Exploring Phone Registration and IP Phone Communications

  • Describe in detail the manual registration and autoregistration processes for Cisco Unified IP phones, including how to configure a phone and directory numbers
  • Complete phone and DN configuration
  • Describe the protocols that are used and the communication between the subscriber and Cisco Unified IP phones

Utilizing the Bulk Administration Tool (BAT)

  • Provide an overview of BAT and its features, purpose, and function
  • Explain the configuration steps for using BAT to create phones and users
  • Describe TAPS

Module: Basic Route Plan Configuration

  • Implementing Dial Plan Connectivity
  • Describe the role of a dial plan and the issues that are related to dial plan design
  • Define trunks and the various trunk types, and describe how they are used
  •  Provide an overview of gateways and gateway types, and describe how they are used

Creating Route Plans

  • Define the various route patterns and wildcards that are used for internal and external calling
  • Explain how digit analysis makes dialing decisions
  • Describe route patterns, route lists, and route groups
  • Configure FAC, and CMC for cost control or accounting

Module: Route Filters and Digit Manipulation

  • Configuring Translation Patterns and Route Filters
  • Describe the behavior and configuration of translation patterns
  • Explain the 9.@ pattern and its use in route filters
  • Explain the function and configuration of route filters with the use of DDI and the Route Plan Report

Implementing Digit Manipulation

  • Describe DDI and its function in the route pattern configuration
  • Provide a detailed description of transformation masks, and their function, purpose, and configuration
  • Explain and run a Route Plan Report

Module: Class of Control

  • Defining Class of Control
  • Describe the need for class of control within the IP telephony network
  • Provide a detailed description of partitions and their configuration
  • Describe CSSs, their configuration, and their relationship to partitions
  • Explain the configuration of the PLAR application

Using Class of Control Features

  • Provide a detailed description of call restriction between class of user and geographic location
  • Explain time-of-day routing using time periods and time schedules
  • Describe the traditional and the line/device approach to CSS management

Module: Understanding Media Resources

  • Defining Media Resources
  • Describe the various media resources that are available when the Cisco IP Voice Media Streaming App is activated
  • Explain the function and configuration of conference bridges
  • Describe MTPs
  • Provide a description of the transcoder and its use, function, and configuration
  • Explain how to configure an MOH server
  • Describe the purpose of the annunciator and its configuration

Exploring Media Resource Management

  • Describe media resource management and how resources are allocated
  • Explain the configuration of MRGs
  • Explain the configuration of MRGLs

Module: Features and Services

  • Describing Basic Features
  • Describe the functions and configurations of the Call Park and Directed Call Park features
  • Explain the Call Pickup and Group Call Pickup features and configurations
  • Provide a detailed description of the Cisco Call Back feature and the creation of the softkey templates
  • Explain shared lines and the Barge and Privacy features

Exploring Hunt Groups

  • Provide an overview of hunt group configuration and its components (line group, hunt list, and hunt pilot)
  • Explain the configuration of the line group and the assignment of DNs
  • Describe the configuration of the hunt list and assignment of line groups
  • Explain the detailed configuration of the hunt pilot and assignment of the hunt list
  • Describe the final forwarding features and their purpose in hunt groups
  • Describing Phone Services
  • Provide an overview of Cisco IP Phone Services
  • Explain the configuration of Cisco IP Phone Services

 

Labs

  • Lab 2-1: Performing General Administration
  • Lab 2-2: Configuring Basic Settings
  • Lab 2-3: Backing Up and Restoring the Publisher
  • Lab 3-1: Creating and Associating Users
  • Lab 4-1: Configuring the System to Support Cisco IP Phones
  • Lab 4-2: Using the Cisco Unified Communications Manager BAT
  • Lab 5-1: Configuring Basic Dial Plan Elements
  • Lab 6-1: Configuring Complex Dial Plan Elements
  • Lab 7-1: Implementing Calling Privileges and Restrictions
  • Lab 8-1: Configuring Media Resources
  • Lab 9-1: Configuring User Features
  • Lab 9-2: Configuring Hunt Groups and Call Coverage

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Who should attend this Cisco Training Course?

The course is mainly aimed at those who will be working in Level 1 and Level 2 support roles involving Cisco Unified Communication Manager. Possible job roles include:

  • Phone network administrators
  • Data system administrators
  • Entry-level network engineers

Prerequisites

Before attending, you should meet the following prerequisites:

  • Basic knowledge of the Windows desktop environment
  • Basic knowledge of IP and networking or voice networks is suggested, but not required

Administering Cisco Unified Communication Manager Course Overview

This 3-day entry-level course provides system administrators and networking professionals with an understanding of Cisco Unified Communications Manager 8.0. Beginning with the concepts of IP telephony, including its function, features and configuration, it then looks at a wide range of supporting system concepts, such as clustering, the creation of phones and users, route plans, digit manipulation, media resources, and phone features.

Note that the course focuses on the administration of Cisco Unified Communications Manager and not a deployment or underlying network issues. 

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Implementing Cisco Intrusion Prevention System (IPS) Course Outline

The course covers the following topics:

Introduction to Intrusion Prevention and Detection, Cisco IPS Software, and Supporting Devices

  • Evaluating Intrusion Prevention and Intrusion Detection Systems
  • Choosing Cisco IPS Software, Hardware, and Supporting Applications
  • Evaluating Network IPS Traffic Analysis Methods, Evasion Possibilities, and Anti-Evasive Countermeasures
  • Choosing a Network IPS and IDS Deployment Architecture

Installing and Maintaining Cisco IPS Sensors

  • Integrating the Cisco IPS Sensor into a Network
  • Performing the Cisco IPS Sensor Initial Setup
  • Managing Cisco IPS Devices

Applying Cisco IPS Security Policies

  • Configuring Basic Traffic Analysis
  • Implementing Cisco IPS Signatures and Responses
  • Configuring Cisco IPS Signature Engines and the Signature Database
  • Deploying Anomaly-Based Operation

Adapting Traffic Analysis and Response to the Environment

  • Customizing Traffic Analysis
  • Managing False Positives and False Negatives
  • Improving Alarm and Response Quality

Managing and Analysing Events

  • Installing and Integrating Cisco IPS Manager Express with Cisco IPS Sensors
  • Managing and Investigating Events Using Cisco IPS Manager Express
  • Using Cisco IME Reporting and Notifications
  • Integrating Cisco IPS with Cisco Security Manager and Cisco Security MARS
  • Using the Cisco IntelliShield Database and Services

Deploying Virtualization, High Availability, and High Performance Solutions

  • Using Cisco IPS Virtual Sensors
  • Deploying Cisco IPS for High Availability and High Performance

Configuring and Maintaining Specific Cisco IPS Hardware

  • Configuring and Maintaining the Cisco ASA AIP SSM and AIP SSC Modules
  • Configuring and Maintaining the Cisco ISR IPS AIM and IPS NME Modules
  • Configuring and Maintaining the Cisco IDSM-2 Module

Labs

  • Lab 2-1: Performing the Cisco IPS Sensor Initial Setup
  • Lab 2-2: Managing a Cisco IPS Sensor
  • Lab 3-1: Configuring and Modifying Basic Cisco IPS Signatures and Responses
  • Lab 3-2: Configuring Cisco IPS Anomaly-Based Operation
  • Lab 4-1: Configuring Custom Cisco IPS Signatures
  • Lab 4-2: Managing False Positives and False Negatives
  • Lab 4-3: Improving Alarm and Response Quality
  • Lab 5-1: Using the Cisco IME
  • Lab 5-2: Using Cisco IPS and Security Intelligence Web Resources
  • Lab 6-1: Configuring Policy Virtualization

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Who should attend this Cisco Training Course?

The course is aimed at Network Engineers who are involved in Cisco ASA Firewall implementations.

Prerequisites

You should have completed the Implementing Core Cisco ASA Security course or have equivalent knowledge before attending.

Implementing Cisco Intrusion Prevention System (IPS) Course Overview

This 3-day course focuses on the knowledge and skills needed to deploy security solutions using the Cisco Intrusion Prevention System (IPS). The course aims to teach successful participants to use Cisco IPS features to reduce risk to IT infrastructure by showing them how to correctly configure and implement the system.

With a heavy focus on hands-on exercises, you’ll be able to configure Cisco IPS on real Cisco IPS devices, gaining the practical experience to carry out your Network Security role.

By the end of the course, you will know how to:

  • Describe the Cisco ASA5500X Series Next Generation Firewalls, ASAv, ASA 5506-X, 5508-X, 5516-X and ASASM plus implement new ASA 9.4.1 features
  • Implement Cisco ASA Identity Firewall policies
  • Install and set up the Cisco FirePOWER Services Module (SFR)
  • Implement Cisco ASA Cloud Web Security
  • Implement Cisco ASA Clustering
  • Describe Cisco ASA Security Group Firewall and Change of Authorisation Support

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What's included in this Cisco Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Configuring Cisco Nexus 7000 Switches Course Outline

The course covers the following topics:

Cisco Nexus Product Family Overview

  • Cisco Unified Fabric
  • Cisco Nexus Product Family
  • Data Center Requirements Addressed by the Cisco Nexus 7000 Switch

Cisco Nexus 7000 Series Switch

  • NXOS Overview 
  • Deployment Models 
  • 7000 and 7700 Series Switch Chassis 
  • Supervisor Modules, I/O Modules, and Fabric Modules 
  • Switch Forwarding and Packet Flow

Cisco Nexus 2000 Series Fabric Extender

  • Hardware
  • Support on Nexus 7000 Series Switch

Cisco Nexus 7000 Series Switch Hardware

  • Hardware Installation 
  • Hardware Installation Verification

Cisco NX-OS Architecture, Key Features, and Capabilities

Cisco Nexus 7000 Series Switch Management

  • Management Interfaces and Setup Utilities
  • User Management 
  • System Management Features

Troubleshooting Nexus 7000 Series

  • Processes and Tools
  • Memory Issues
  • Packet Flow Issues
  • Series Network Analysis Module

Advanced Integration, Management, and Monitoring Features

  • Remote Integrated Service Engine
  • Cisco Prime DCNM Overview
  • Cisco Dynamic Fabric Automation Overview

Virtual Device Contexts

  • Overviews
  • Management Settings

Layer 2 Switching Features on Cisco Nexus 7000 Series Switches

  • Interface Configuration
  • Configuration of Cisco Nexus 2000 Series Fabric Extender on Nexus 7000 Series Switch 
  • VLANs and Advanced VLAN Features Configuration 
  • STP and STP Extensions Configuration 
  • Q-in-Q Configuration 
  • Troubleshooting Layer 2

Port Channels and Virtual Port Channels on the Cisco Nexus 7000 Series Switches

  • Port Channel Overview
  • Virtual Port Channel Overview
  • VPC Configuration
  • VPC Troubleshooting

FabricPath on Cisco Nexus 7000 Series Switches

  • Cisco FabricPath Architecture
  • Cisco FabricPath Configuration
  • Troubleshooting Cisco FabricPath

Layer 3 Switching Features on Cisco Nexus 7000 Series Switches

  • Cisco NX-OS Forwarding Architecture
  • Routing Protocols Configuration
  • Route Policy Manager and Policy Based Routing 
  • Layer 3 Virtualization Configuration
  • FHRP Protocols Configuration
  • Bidirectional Forwarding Detection 
  • Multicast Configuration
  • Layer 3 Troubleshooting
  • BFD Configuration

MPLS on Cisco Nexus 7000 Series Switches

  • MPLS Overview
  • MPLS Configuration on the Cisco Nexus 7000 Switch
  • MPLS Layer 3 VPNs Configuration
  • MPLS Layer 2  VPNs Configuration
  • MPLS TE Configuration

OTV on Cisco Nexus 7000 Series Switches

  • Cisco OTV Overview
  • Basic and Advanced OTV Configuration

LISP on Cisco Nexus 7000 Series Switches

  • LISP overview
  • LISP Configuration on Cisco Nexus 7000 Series Switch

FCoE on Cisco Nexus 7000 Series Switches

  • FCoE Overview
  • FCoE Support on Cisco Nexus 7000 Series Switches
  • Configuring FCoE on Cisco Nexus 7000 Series Switches

Security Features on Cisco Nexus 7000 Series Switches

  • Security Features Overview and Configuration
  • Cisco TrustSec on Cisco Nexus 7000 Series Switch

QoS on Cisco Nexus 7000 Series Switches

  • QoS in the Data Center
  • QoS Configuration on the Cisco Nexus 7000 Switch

Intelligent Traffic Director and RISE Overview on Nexus 7000 Series Switches

  • Intelligent Traffic Director Overview
  • ITD Configuration

Implementing VXLAN on the Cisco Nexus 7000 Series Switches

  • Preparation and Connectivity
  • Configuring PIM and VXLAN

Programmability using Python and NX-API on the Cisco Nexus 7000 Series Switches

  • Overview and use of the NX-API
  • NX-API with XML and JSON
  • Overview and use of Python
  • Python modes of operation and examples

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Who should attend this Cisco Training Course?

The course is primarily aimed at those working in the following professions:

  • Network engineers
  • Systems engineers

It will also benefit:

  • Network designers
  • Network administrators
  • Network managers

Prerequisites

Before attending, you should have a good understanding of networking protocols, routing and switching. CCNA Routing and Switching certification is recommended, or that you attend the following classes:

  • Implementing Cisco IP Routing (ROUTE)
  • Implementing Cisco IP Switched Networks (SWITCH)

Configuring Cisco Nexus 7000 Switches Course Overview

This 3-day training course covers the key components and procedures required to configure, manage, and troubleshoot Cisco Nexus 7000 Series Switches. It is designed for systems and field engineers who install and implement 7000 series switches as part of their roles.

By the end of the course, you will be able to:

  • Identify the architecture, features, and deployment models of the Cisco Nexus 7000 Series Switch
  • Describe hardware architecture, an perform hardware installation and configure device administration features
  • Describe software architecture, configure and troubleshoot Cisco Nexus 7000 Series Switch features

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What's included in this Cisco Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Configuring Cisco Nexus 5000 Switches Course Outline

By the end of the course, you should be able to do the following:

  • Identify the products that comprise the Cisco Nexus 5000 Series Switches product family
  • Identify the products that comprise the Cisco Nexus 2000 Series Fabric Extender product family
  • Understand Cisco Nexus 5000 Series Switch system architecture
  • Understand the architecture, features, and usage of the Cisco Nexus Operating System (NX-OS) Software
  • Configure network features on Cisco Nexus 5000 Series Switches for LAN operation
  • Configure Cisco Nexus 2000 Series Fabric Extenders for operation with the Cisco Nexus 5000 Series Switches
  • Configure Ethernet port channels and virtual port channels (vPC) on Cisco Nexus 5000  Series Switches
  • Configure Quality of Service (QoS)
  • Identify and understand the components of the Fibre Channel Protocol, the Fibre Channel over Ethernet (FCoE) protocol, and IEEE Data Center Bridging (DCB) Ethernet Enhancements
  • Configure Cisco Nexus 5000 Series Switches to support the FCoE protocol
  • Configure Cisco Nexus 5000 Series Switches for connection to the SAN
  • Secure the operation of Cisco Nexus 5000 Series Switches
  • Configure system management features on Cisco Nexus 5000 Series Switches
  • Understand the high availability and In Service Software Update (ISSU) features of Cisco Nexus 5000 Series Switches
  • Understand and implement a structured troubleshooting process using available tools and resources of Cisco Nexus 5000 Series Switches and troubleshoot real world issues relating to the LAN, SAN, and FCoE

The course covers the following topics:

Cisco Nexus 5000 Series Switches

  • Nexus data center product overview
  • Nexus 3000 series switches
  • Nexus 4000 series switches
  • Nexus 5500 and 5600 series switches
  • Nexus 6000 series switches
  • Nexus 2000 series fabric extenders

Cisco Nexus 5000 Series Switch Administration and Management

  • Cisco NX-OS software architecture
  • Configuration of system management features
  • Configuring user management
  • Cisco Prime DCNM
  • Admin and management troubleshooting

Cisco Nexus 5000 Series Switch LAN Features

  • Configuring Nexus 2000 series fabric extenders
  • Troubleshooting Nexus 2000 series fabric extenders
  • Configuring Layer 2 switching features
  • Troubleshooting Layer 2 switching
  • vPC technology and Enhanced vPC
  • Troubleshooting vPCs and eVPCs
  • Cisco Adapter-FEX and VM-FEX
  • Cisco FabricPath
  • Configuring Cisco FabricPath
  • Troubleshooting Cisco FabricPath
  • Cisco DFA

Cisco Nexus 5000 Series Switch SAN Features

  • Describing FCP
  • SAN Switching
  • Configuring SAN switching
  • Troubleshooting SAN switching
  • Configuring Cisco NPV mode and NPIV
  • Troubleshooting NPV mode and NPIV

Cisco Nexus 5000 Series Switch Unified Fabric Features

  • Data Center Bridging Enhancements
  • FCoE Protocol
  • Configuring FCoE
  • Dynamic FCoE with FabricPath
  • Troubleshooting FCoE

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Who should attend this Cisco Training Course?

The course is primarily aimed at those working in the following professions:

  • Network engineers
  • Systems engineers
  • Consulting systems engineers
  • Technical solutions architects
  • Cisco integrators and partners who sell, implement, and maintain Cisco Nexus products in the data center

It will also benefit:

  • Network designers
  • Network administrators
  • Network managers responsible for identifying and managing Cisco Nexus products in the data center

Prerequisites

You should meet the following prerequisites before attending:

  • Good understanding of networking protocols
  • Cisco Certified Network Associate Routing and Switching (CCNA) recommended
  • Good understanding of the Fibre Channel Protocol and the SAN environment
  • Recommended attendance of a Fibre Channel Protocol class or equivalent experience
  • Recommended attendance of the Configuring Cisco MDS 9000 Switches (DCMDS) class or equivalent experience

During the course, you will be exposed to the configuration of advanced technologies, such as Fibre Channel, QoS and FCoE, but will not be required to have experience with these technologies in order to successfully to complete the class.

This course covers initial configuration of Fibre Channel, QoS, and FCoE on Cisco Nexus 5000 Series Switches. For a deeper understanding in Fibre Channel, QoS and FCoE, you are encouraged to explore additional training.

Configuring Cisco Nexus 5000 Switches Course Overview 

This 3-day training course is designed for systems and field engineers, consulting systems engineers, technical solutions architects, and Cisco integrators and partners who implement and configure Cisco Nexus 5000 Series Switches and Cisco Nexus 2000 Series Fabric Extenders.

This course provides a comprehensive look at the key components and procedures that are needed to install, configure, manage and troubleshoot Cisco Nexus 5000 Series Switches and Cisco Nexus 2000 Series Fabric Extenders in the LAN, SAN, and unified fabric environments.

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What's included in this Cisco Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Implementing Advanced Cisco ASA Security Course Outline

The course covers the following topics:

Cisco ASA Product Family

  • Introducing the Cisco ASA 5500-X Series NGFW
  • Introducing the Cisco ASAv
  • Implementing ASA 9.3 and 9.4.1 New Features
  • Introducing the Cisco ASASM

Cisco ASA Identity Firewall

  • Describing the Cisco ASA Identity Firewall Solution
  • Setting Up Cisco CDA
  • Configuring Cisco CDA
  • Configuring Cisco ASA Identity Firewall
  • Verifying and Troubleshooting Cisco ASA Identity Firewall

Cisco ASA FirePOWER Services

  • Installing the Cisco ASA FirePOWER Services Module
  • Managing the Cisco ASA FirePOWER Services Module Using the FireSIGHT Management Center
  • Describing the Cisco ASA 5506-X, 5508-X, and 5516-X FirePOWER Services
  • Configuring ASA Firepower Services v6.0 New Features

Cisco ASA Cloud Web Security

  • Introducing Cisco ASA with Cisco Cloud Web Security
  • Configuring Cisco ASA with Cisco Cloud Web Security
  • Verifying Cisco ASA Cloud Web Security Operations
  • Describing the Web Filtering Policy in Cisco ScanCenter
  • Describing Cisco ASA Cloud Web Security AMP and CTA

Cisco ASA Clustering

  • Describing Cisco ASA Cluster Features
  • Describing Cisco ASA Cluster Terminology and Data Flows
  • Using the CLI to Configure a Cisco ASA Cluster
  • Using the ASDM to Configure a Cisco ASA Cluster
  • Verifying Cisco ASA Cluster Operations
  • Troubleshooting Cisco ASA Cluster Operations
  • Describing Cisco ASA v9.1.4 and later Clustering Features

Cisco ASA Security Group Firewall and Change of Authorization

  • Introducing Cisco Security Group Tagging
  • Configuring Cisco ASA Security Group Firewall
  • Describing the Cisco ASA 9.2.1 and Later Releases SGT Features
  • Describing the Cisco ASA 9.2.1 and Later Releases CoA Support

Labs:

  • Lab 1: Cisco Learning Lab Remote Access
  • Lab 2: Cisco ASAv Basic Setup
  • Lab 3: Cisco ASA 9.3 and 9.4.1 New Features
  • Lab 4: Cisco CDA Configuration
  • Lab 5: Cisco ASA Identity-Based Firewall Configuration
  • Lab 6: Cisco ASA FirePOWER Services Module Installation
  • Lab 7: Cisco FireSIGHT Management Center Configuration
  • Lab 8: Cisco ASA Cloud Web Security Configuration
  • Lab 9: Cisco ASA Cluster Configuration

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Who should attend this Cisco Training Course?

The course is aimed at Network Engineers who are involved in Cisco ASA Firewall implementations.

Prerequisites

You should have completed the Implementing Core Cisco ASA Security course or have equivalent knowledge before attending.

Implementing Advanced Cisco ASA Security Course Overview

This 3 day Cisco course looks at advanced security features of the Cisco ASA 5500-X Series Firewall, including ASAv, ASA IDFW, ASA FirePOWER Service Module, ASA Cloud Web Security and ASA Clustering.

By the end of the course, you will know how to:

  • Describe the Cisco ASA5500X Series Next Generation Firewalls, ASAv, ASA 5506-X, 5508-X, 5516-X and ASASM plus implement new ASA 9.4.1 features
  • Implement Cisco ASA Identity Firewall policies
  • Install and set up the Cisco FirePOWER Services Module (SFR)
  • Implement Cisco ASA Cloud Web Security
  • Implement Cisco ASA Clustering
  • Describe Cisco ASA Security Group Firewall and Change of Authorisation Support

Show moredown

What's included in this Cisco Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

IPv6 Basics Course Outline

The following modules will be taught during this course:

Introduction

  • What is IPv6
  • Headers
  • Extension Headers

Addresses

  • Formats
  • Unicast Addresses
  • Interface ID
  • Special Addresses
  • Multicast and Anycast
  • Stateless Address Autoconfiguration

Messages

  • ICMPv6 Message format
  • Error Messages
  • Information Messages

Neighbour Discovery Protocol

  • Types of message
  • Discovery Process
  • Detection

Supported Platforms

  • Windows
  • MAC OS X
  • Linux
  • CISCO

Security

  • Threats on Neighbour Discovery Protocol
  • Router Protection
  • DNS
  • Firewalls
  • Encryption
  • Troubleshooting Commands

Routing Strategies

  • Static
  • Capturing
  • First Hop
  • Gateway Load Balancing
  • VRRP

Applications

  • Types of Application
  • Dynamic Host Configuration
  • Messages
  • Mobile
  • MANET

Multicast

  • ASM Versus PIM-SSM
  • MLD Differences
  • Strategies for RP

Transition to IPv6

  • History of the Transition
  • Dual-Stack Techniques
  • Translation
  • Tunnels
  • IPv6 over MPLS

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Prerequisites

Individuals attending this course should have a strong network fundamentals background, preferably with hands-on experience building, managing and/or troubleshooting IPv4 networks.

Who should attend this Cisco Training Course?

This course has been specifically designed for Managers, Engineers, Architects and Designers. The IPV6 certification has been recommended for anyone who has a strong technical background in the area. This course has also been recommended for those who will need all the details to develop the IPv6 knowledge required to sell related products or understanding of a network design/ implementation issue.

IPv6 Basics Course Overview

IPv6 Basics is a 2-day immersion into IPv6 Fundamentals; giving individuals a look at all the major concerns as Enterprises moves inevitably towards an IPv6 world. This course is ideal for those who want to convert IPv4 understanding into IPv6 expertise.

After successfully completing this course, delegates will be able to learn the main concepts around IPv6, various IPv6 applications, all related IPv6 protocols, relevant IPv6 network design concerns and many other fundamental skills.

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What's included in this Cisco Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

Show moredown

Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

Introduction to Cisco Programmability Training Course Outline

This course outline focuses on providing complete knowledge of Cisco Programmability and its essential components. The following modules are well arranged for providing a complete and quality knowledge to delegates. Let’s start with the following concepts to acquire knowledge of network programmability.

  • Network Programmability Overview
  • Initial Device Configuration for Management Connectivity
  • Cisco Programmability Tools
  • Python Fundamentals  
  • Working with JSON and XML Data Formats
  • Building Device Configurations with Python
  • ACI Programmability Tools
  • PowerShell
  • UCS PowerTool Foundations
  • VMware PowerCLI and Orchestrator Basic

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Prerequisites

There are no formal prerequisites for attendees. It will be great If delegates have basic knowledge of networking.

Audience

This course is designed for Administrators, Engineers, and Managers.

Introduction to Cisco Programmability Training​ Course Overview

Cisco Programmability is a collaboration of tools to deploy, manage and troubleshoot a network device. This course will enhance your networking skills and allows you to use software skills to develop network applications in a programmable environment.

In this course, delegates will learn about Cisco Programmability and its essential components. The aim of this course is to provide complete knowledge of Network Programmability. Along with this, delegates will get an understanding of device configuration for management connectivity. Cisco Programmability tools and ACI Programmability tools are also included in this course. Delegates will acquire knowledge of how to create python scripts to automate device administration.

During this course, delegates will be introduced to Microsoft PowerShell Automate UCS PowerShell Scripts. After attending this course, delegates will be able to create and manage various orchestrator jobs and power CLI script.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Cisco Umbrella Training​ Course Outline

This course outline is focused on providing complete knowledge of Cisco Umbrella functionality and its essential concepts. These modules are well arranged to provide the knowledge of control applications, web activity, files and policies as well as inspection.

Module 1: Introduction

  • Introduction of Cisco Umbrella
  • Umbrella Packages
  • Architecture of Umbrella 
  • Initial Setup Overview

Module 2:  Cisco Umbrella – Security Solution

  • Secure Internet Gateway
  • Ransomware Protection
  • DNS and IP Layer Enforcement
  • Intelligent Proxy
  • Command and Control Callback Blocking
  • Threat Intelligence
  • Umbrella Packages

Module 3:  Implementing Cisco Umbrella

  • Cisco Umbrella Overview
  • Protect Your Network
  • Point Your DNS to Cisco Umbrella
  • Custom Policies
  • Intelligent Proxy
  • Umbrella Policy Tester
  • Policy Precedence

Module 4:  Roaming Client

  • Umbrella Roaming Client – Introduction
  • Prerequisites
  • Downloading and Installing
  • Verifying Operation
  • Policy Configuration
  • Adding IP Layer Enforcement
  • Status, States, and Functionality
  • Virtual Appliances
  • Troubleshooting
  • Internal Domains

Module 5: Umbrella Roaming Security

  • AnyConnect: Cisco Umbrella Roaming Security Client Administrator Guide
  • Cisco Umbrella Dashboard Configuration
  • Cisco Certificate Import

Module 6: Virtual Appliance Setup Guide

  • Deployment Guidelines
  • Deploy the VAs
  • Setup via VMWare
  • Setup via Hyper-V
  • Configuring Your VAs
  • Local DNS Forwarding
  • Reroute DNS
  • Sites and Internal Networks
  • Sizing

Module 7: Active Directory

  • Active Directory Setup
  • Set Up DNS Forwarding with Your VAs
  • Active Directory Environment
  • Route DNS Traffic
  • Communication Flow and Troubleshooting
  • Multiple Active Directory and Umbrella Sites

Module 8: Reporting

  • Reporting Basics
  • Understanding Security Categories
  • Scheduled Reports: Overview and Setup
  • Security Overview Report
  • Activity Search Report
  • Security Activity Report
  • Destinations Report
  • Identities Report
  • Cloud Services Report
  • Admin Audit Log Report

Module 9: Umbrella Multi-Organisation

  • Cisco Umbrella Multi-Org Overview
  • Centralised Settings
  • Centralised Reports: Service Status
  • Centralised Reports: Cloud Services

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Prerequisites

There are no formal prerequisites for this course. It would be great if delegates have a basic understanding of networking.

Audience

This course is designed for anyone who wants to get an understanding of the Cisco umbrella and Cisco technologies.

Cisco Umbrella Training​ Course Overview

Cisco Umbrella is a cloud-native platform providing secure, reliable, and fastest internet experience to numerous users. Cisco Umbrella can extend protection to organisations. The protection is applied through multiple layers of security, which includes content inspection, control, intelligent proxy, security blocking, IP based control, and other security layers. Cisco Umbrella is a secure internet gateway in the cloud, and it protects against threats on the global internet. Cisco Umbrella is provided with the security to all users whether they are global or enterprise.

From this 1-day course, delegates will get a complete knowledge of Cisco Umbrella and its essentials components. Delegates will learn about Umbrella packages and architecture. Along with this, delegates will gain an understanding of Virtual Appliances (VA). They will get a tour to policy management and apply various principles and methods associated with Cisco umbrella and protect networks.

During this course, delegates will gain an understanding of investigations and reporting within this Cisco technology to protect the network from advanced threats. The control applications, web activity, files and policies will be introduced in this course. In addition, delegates will understand the architecture, design and functionality of CISCO Umbrella.

On course completion, delegates will be able to create and design the secure internet gateway in the cloud with Cisco Umbrella as well as implement the secure network within Cisco Umbrella.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Cisco Wireless Network Fundamentals Training Course Outline

Module 1: Wireless Fundamentals

  • Explain Wireless Fundamentals
  • Describe RF Principles
  • Understand RF Mathematics
  • Antenna Characteristics
  • Basics of Spread Spectrum
  • Wireless Media Access
  • Wireless Governance

Module 2: Security and Client Access

  • Wireless Security Components
  • Explain 802.11 Security
  • Explain 802.1X/EAP Framework
  • EAP Authentication
  • WPA and WPA2 Security
  • Provide Guest Access
  • Native Operating Systems for WLAN Connectivity
  • Configure Smart Handheld Clients

Module 3: Cisco Wireless Network Architecture

  • Cisco Wireless Network Deployment Options
  • One Management and One Policy
  • Cisco One Network
  • Mobility Architecture Concepts
  • Optimise RF Conditions and Performance for Clients
  • Layer 2 Infrastructure Support
  • Protocols Used in Wired Infrastructure to Support Wireless

Module 4: Implement Centralised Wireless Access

  • Initialise a Centralised WLC

Module 5: Implement Converged Wireless Access

  • Initialise a Converged WCM
  • AP Connectivity
  • Explore Additional Wireless Features
  • Configure Client Access
  • Implement Roaming in the Converged Architecture

Module 6: Implement Small and Remote Wireless Access

  • Overview of the FlexConnect Architecture
  • Overview of the Autonomous Architecture
  • Overview of the Cloud Architecture

Module 7: WLAN Maintenance and Troubleshooting

  • Describe Wireless Maintenance
  • Troubleshooting Tools
  • Troubleshooting Methodology

Module 8: WLAN Design

  • Predictive WLAN Design Process
  • WLAN Site Survey Process

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Prerequisites

There are no prerequisites for attending this course.

Audience

This course is for individuals and IT professionals who want to learn about wireless technologies.

Cisco Wireless Network Fundamentals Training​ Course Overview

This course is designed to provide delegates with a comprehensive knowledge of how wireless network function. Delegates will gain an understanding of RF principles, RF mathematics, and antenna characteristics. This course describes WiFi Security and configures clients for WiFi access. In this course, delegates will acquire knowledge of Cisco wireless network architecture: Cisco wireless network deployment options, one management, one policy, Cisco one network, and mobility architecture concepts. They will also learn about RF performance and conditions for clients, layer 2 infrastructure support, and protocols used in wired infrastructure to support wireless.

This course describes how to implement centralised wireless access and converged network access. Delegates will acquire knowledge of how they can implement small and remote access wireless networks using FlexConnect, Cloud Architectures or Autonomous. In addition, they will become familiarised with WLAN maintenance and troubleshooting, predictive WLAN design process, and WLAN site survey process. 

Show moredown

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Cisco MPLS Training Course Outline

MPLS Concepts

  • Basic MPLS Concepts
  • MPLS Labels and Label Stack
  • Identifying MPLS Applications

Label Assignment and Distribution

  • Discovering LDP Neighbors
  • Typical Label Distribution in Frame-Mode MPLS
  • Convergence in Frame-Mode MPLS

Frame-Mode MPLS Implementation on Cisco IOS Platforms

  • Cisco Express Forwarding (CEF) Switching
  • Configuring Frame-Mode MPLS on Cisco IOS Platforms
  • Monitoring Frame-Mode MPLS on Cisco IOS Platforms
  • Troubleshooting Frame-Mode MPLS on Cisco IOS Platforms

MPLS VPN Technology

  • Virtual Private Networks
  • MPLS VPN Architecture
  • MPLS VPN Routing Model
  • Forwarding MPLS VPN Packets

MPLS VPN Implementation

  • Use MPLS VPN Mechanisms of Cisco IOS Platforms
  • Configure an MP-BGP Session Between PE Routers
  • Configure VRF Tables
  • Configure Small-Scale Routing Protocols Between PE and CE Routers
  • Monitor MPLS VPN Operations
  • Configure OSPF as the Routing Protocol Between PE and CE Routers
  • Configure BGP as the Routing Protocol Between PE and CE Routers
  • Troubleshoot MPLS VPNs

Complex MPLS VPNs

  • Overlapping VPNs
  • Central Services VPNs
  • Managed CE Routers Service

Internet Access and MPLS VPNs

  • Combining Internet Access with MPLS VPNs
  • Implementing Internet Access in the MPLS VPN Environment

MPLS Traffic Engineering Overview

  • Introducing MPLS Traffic Engineering Components
  • MPLS Traffic Engineering Operations
  • Configuring MPLS Traffic Engineering on Cisco IOS Platforms
  • Monitoring Basic MPLS TE on Cisco IOS Platforms

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Prerequisites

There are no formal prerequisites for attending this course. However, basic CCNA knowledge would be beneficial.

Audience

This course is for IT professionals and Network Engineer who want to learn about wireless technologies.

Cisco MPLS Training ​Course Overview

MPLS (Multiprotocol Label Switching) is a high-performance routing technique in telecommunications networks that directs data from one node to next based on short path labels. MPLS is having a fast traffic flow on the path with label switching mechanism and CEF Switching. It integrates the performance and traffic management capabilities of the data link layer with the flexibility and scalability of network layer routing.

This course covers the introduction and advanced concepts of MPLS and its VPNs. In this course, delegates will learn how to assign and distribute MPLS labels. They will also gain an understanding of MPLS applications and MPLS peer-to-peer architecture. Delegates will acquire knowledge of frame-mode MPLS implementation on Cisco IOS platform. They will also learn about how to configure, monitor, and troubleshoot VPN operations.

During this course, delegates will learn how to implement managed services by using the MPLS VPN model. Along with this, they will get an understanding of overlapping VPNs, central services VPNs and managed CE routers service. Delegates will also learn about combining internet access with MPLS VPNs. On course completion, delegates will learn about MPLS traffic engineering components and operations.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Troubleshooting and Maintaining Cisco IP Networks​ Course Outline

Module 1: Tools and Methodologies of Troubleshooting

  • Troubleshooting Methodologies
  • Troubleshooting Procedures
  • Recommended Practices During Routine Network Maintenance
  • Cisco IOS Troubleshooting Tools
  • Specialised Troubleshooting Tools

Module 2: Troubleshooting at SECHNIK Networking Ltd.

  • Debrief of the First Troubleshooting at SECHNIK Networking Ltd.
  • Debrief of the Second Troubleshooting at SECHNIK Networking Ltd.
  • Debrief of the Third Troubleshooting at SECHNIK Networking Ltd.

Module 3: Troubleshooting at TINC Garbage Disposal Ltd.

  • Debrief of the First Troubleshooting at TINC Garbage Disposal Ltd.
  • Debrief of the Second Troubleshooting at TINC Garbage Disposal Ltd.
  • Debrief of the Third Troubleshooting at TINC Garbage Disposal Ltd.
  • Debrief of the Fourth Troubleshooting at TINC Garbage Disposal Ltd.

Module 4: Troubleshooting at PILE Forensic Accounting Ltd.

  • Debrief of the First Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Second Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Third Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Fourth Troubleshooting at PILE Forensic Accounting Ltd.
  • Debrief of the Fifth Troubleshooting at PILE Forensic Accounting Ltd.

Module 5: Troubleshooting at Bank of POLONA Ltd.

  • Debrief of the First Troubleshooting at Bank of POLONA Ltd.
  • Debrief of the Second Troubleshooting at Bank of POLONA Ltd.
  • Debrief of the Third Troubleshooting at Bank of POLONA Ltd.
  • Debrief of the Fourth Troubleshooting at Bank of POLONA Ltd.

Module 6: Troubleshooting at RADULKO Transport Ltd.

  • Debrief of the First Troubleshooting at RADULKO Transport Ltd.
  • Debrief of the Second Troubleshooting at RADULKO Transport Ltd.
  • Debrief of the Third Troubleshooting at RADULKO Transport Ltd.
  • Debrief of the Fourth Troubleshooting at RADULKO Transport Ltd.

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Prerequisites

There are no formal prerequisites for this course, but basic CCNA knowledge would be beneficial.

Audience

This course is for IT professionals who want to learn about Network and Cisco Technologies.

Troubleshooting and Maintaining Cisco IP Networks​ Course Overview

This course provides knowledge of the complex network environment. This course describes the tools, methodologies, and procedures of troubleshooting. In this course, delegates will acquire the necessary knowledge and skills to maintain their networks and resolve network issues or problems effectively and quickly. The course provides delegates with the knowledge of troubleshooting and maintaining particular technologies, as well as procedural and organisational aspects of the troubleshooting and maintenance process.

In this 3-day course, delegates will acquire knowledge of maintenance procedures and fault resolution in switching based environments and routing-based environments. They will also learn about the maintenance of procedures and fault resolution in a secure infrastructure. This course explains how to troubleshoot and maintain complex enterprise networks.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Classroom (1 days)

Online Self-paced (8 hours)

Cisco Webex Teams Training Course Outline

This course outline is focused on providing complete knowledge of Webex technology and its essential functionalities. From these well-arranged modules, delegates will get the opportunity to learn Webex essentials topics such as Webex Team Meetings, Cisco Spark Messaging, Webex Teams Board and Webex Teams management and administration. So, let's start to get experience to interact and collaborate in real-time with the following modules:

Module 1: Cisco Webex Teams Overview

  • What is Cisco Webex Teams
  • Webex Teams Delivery
  • Webex Teams Security
  • Webex Teams Collaboration
  • Webex Teams API
  • Meetings
  • Messaging
  • Calling
  • Cisco Webex Teams Spaces
  • Cisco Webex Teams Hybrid Services
  • cisco Webex Teams Benefits

Module 2: Cisco Webex Team Meetings

  • Basic Meetings
  • Instant Messages
  • Schedule Meetings

Module 3: Cisco Webex Teams Advanced Meetings Overview

  • Webex Integration
  • Personal Room
  • Cisco Webex Teams Desk and Room Devices and the Cisco Spark Board
  • Cisco Webex Teams Conferencing
  • Cisco Webex Teams Board and Room Device Setup and Use
  • Three Ways to Enable Pairing

Module 4: Cisco Spark Messaging

  • Cisco Webex teams Messaging Overview
  • Key Benefits of Cisco Webex Teams Messaging
  • Cisco Webex Teams Messaging Features
  • Cisco Webex teams (feature in the app)
  • Use Cases

Module 5: Cisco Webex Teams Board

  • Advanced Interactive Whiteboard
  • No Network, Bluetooth Needed
  • Microphones
  • Voice-Tracking Technology
  • Webex Teams Board Application Suite
  • Camera
  • Webex Teams APIs
  • Any Board, Anywhere
  • Messaging

Module 6: Cisco Webex Teams Calling Overview

  • Traditional Calling Features in Cisco Webex Teams
  • Features and Benefits of Cisco Webex Teams Calling
  • Benefits of Mobility and Collaboration Features of Cisco Webex Teams
  • PSTN Calling
  • Phone Support
  • Use Cases

Module 7: Cisco Webex Teams Care

  • Introduction
  • Understand Embedding

Module 8: Cisco Webex Teams Management and Administration

  • Overview
  • Cisco Cloud Collaboration Management Features and Benefits
  • Management
  • Security
  • Portal

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Prerequisites

There are no formal prerequisites for attending this course. It would be great if delegates will have a general knowledge of Cisco Collaboration Products.

Audience

This course is designed for various professional roles such as:

  • System Engineers
  • System Administrators
  • Architecture
  • Cisco Technologies Learners

Cisco Webex Teams Training​ Course Overview

Cisco Webex Teams is business communication application, conferencing solution, and phone system all in one. This technology helps to increase the agility of teamwork with virtual communications. With this, you can continue teamwork anytime and anywhere. This is easy to use collaboration solution that keeps people connected. In this solution, you can create secure virtual workspaces for everything, from completing short-term projects to solving longer-term business opportunities.

This course will provide a complete knowledge of Cisco Webex Teams and its essential components. Delegates will go through the Cisco Collaboration products. This training will help to gain an understanding of Cisco Webex Teams meetings and messaging. Delegates will acquire knowledge of management and administration of Webex teams as well as gain an understanding of the Cisco Spark Messaging and Cisco Webex Teams Board. The use cases are also included in this course to use this technology accurately.

On course completion, delegates will be able to understand the all essential elements of Cisco Webex teams technology and use it technically.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

CCNA Cybersecurity Operation Training Course Outline

This course outline is focused on providing complete familiarity with Cyber Operations and its essential components. The security operations center team monitors the network for security advanced threats as well as classify and responds to those threats. The following well-arranged module teaches you step by step process to be a Cyber Ops Specialist. With every step, you will upgrade your knowledge accurately. So, let's start with the start-up module:

Module 1: Network Concepts

  • Networking Protocols and Networking Devices
    • Layer 2 Fundamentals and Technologies
    • Internet Protocol and Layer 3 Technologies
    • Internet Control Message Protocol (ICMP)
    • Domain Control System (DNS)
    • Introduced IPv6
    • Transport Layer Technologies and Protocols
  • Network Security Devices and Cloud Services
    • Network Security System
    • Introduced Security Cloud-Based
    • Cisco NetFlow Overview
    • Data Loss Prevention

Module 2: TCP/IP and Cryptography Concepts

  • Understanding the TCP/IP Protocol Suite
  • Understanding the Network Infrastructure
  • Understanding Common TCP/IP Attacks
  • Understanding Basic Cryptography Concepts

Module 3: Network Applications and Endpoint Security

  • Describing Information Security Concepts
  • Understanding Network Applications
  • Understanding Common Network Application Attacks
  • Understanding Windows Operating System Basics
  • Understanding Linux Operating System Basics
  • Understanding Common Endpoint Attacks
  • Understanding Network Security Technologies
  • Understanding Endpoint Security Technologies

Module 4: Security Monitoring and Analysis

  • Describing Security Data Collection
  • Describing Security Event Analysis

 Module 5: SOC Overview

  • Defining the Security Operations Center
  • Understanding NSM Tools and Data
  • Understanding Incident Analysis in a Threat-Centric SOC
  • Identifying Resources for Hunting Cyber Threats

Module 6: Security Incident Investigations

  • Understanding Event Correlation and Normalisation
  • Identifying Common Attack Vectors
  • Identifying Malicious Activity
  • Identifying Patterns of Suspicious Behaviour
  • Conducting Security Incident Investigations

Module 7: SOC Operations

  • Describing the SOC Playbook
  • Understanding the SOC Metrics
  • Understanding the SOC WMS and Automation
  • Describing the Incident Response Plan
  • Describing the Computer Security Incident Response Team
  • Understanding the Use of VERIS

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Prerequisites

There are no prerequisites for attending this course. However, it would be great if delegates have a basic knowledge of how to use OS and network.

Audience

This course is designed for those who wants to acquire skills in mitigating risk and is also beneficial for those who are preparing for the Cisco CCNA Cyber Ops certification exam.

CCNA Cybersecurity Operation Training​ Course Overview

This CCNA Cybersecurity Operation Training course provides knowledge of network infrastructure devices, vulnerabilities of the TCP/IP protocol suite, operations, and security concepts. This course also describes the common network application operations and attacks, network security technologies, and window and Linux operating systems.

This 3-day course describes SOC and its various job roles in a SOC. They will also gain an understanding of basic incident analysis for threat-centric SOC. This course also explains security incident investigations. In this course, delegates will acquire knowledge of event correlation and normalisation, identifying common attack vectors, malicious activity, patterns of suspicious behaviour, and conducting security incident investigations. They will go through with SOC operations: SOC playbook, SOC metrics, SOC WMS and automation, and incident response plan. CCNA cyber security Ops describes the computer security incident response team and the use of VERIS.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Cisco IP Routing v2 Training​ Course Outline

This course outline is focused on providing complete knowledge of how to implement Cisco IP routing. Delegates will learn all essential components for IP routing from this well-arranged module. So, let’s get started:

Module 1: Basic Network and Routing Concepts

  • Differentiating Routing Protocols
  • Network Technologies
  • Connecting Remote Locations with the Headquarters
  • RIPng

Module 2: EIGRP Implementation

  • Neighbour Relationships
  • Topology Table
  • Behaviour
  • Configuring EIGRP for IPv6
  • Named EIGRP Configuration

Module 3: OSPF Implementation

  • Neighbour Relationships
  • Link-State Database
  • Behaviour
  • OSPFv3

Module 4: Configuration of Redistribution

  • Basic Routing Protocol Redistribution
  • Redistribution Using Route Filtering

Module 5: Path Control Implementation

  • Cisco Express Forwarding Switching
  • Path Control

Module 6: Enterprise Internet Connectivity

  • Planning
  • Single-Homed IPv4 Internet Connectivity
  • Single-Homed IPv6 Internet Connectivity
  • Internet Connectivity Resilience
  • Advantages of Using BGP
  • BGP Operations
  • BGP Attributes and the Path Selection Process
  • Controlling BGP Routing Updates
  • BGP for IPv6 Internet Connectivity

Module 7: Routers and Routing Protocol Hardening

  • Securing Cisco Routers
  • Routing Protocol Authentication Options
  • EIGRP Authentication
  • OSPF Authentication
  • BGP Authentication

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Prerequisites

It would be great if delegates will have a general knowledge of networking fundamentals and IP versions.

Audience

This course is designed for everyone who wants to support and manage the network.

Cisco IP Routing v2 Training​ Course Overview

Cisco IP Routing v2 training cover routing for both IP versions technologies such as IPv4 and IPv6. In technical terms, the IP routing is the collaboration of the protocols that evaluate the optimised path from which the data flows in order and travel across various network from its source and its destination. These features are very useful in small and organisation networks.

The aim of this course to provide a complete knowledge of Cisco IP routing and its essential fields. Delegates will get an understanding of how to plan, implement and monitor a scalable network. Before acquiring these skills, delegates will learn about routing protocol of both IP version technologies such as IPv4 and IPv6. Along with this, the route redistribution and path control using policy-based routing also included in this course. Delegates will also learn about advanced routing topics that help to implement and manage technologies in a Cisco routed network.

On course completion, delegates will be able to implement and manage the IP routing for a small and organisations network.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Cisco Quality of Service Training​ Course Outline

Module 1: Introduction to QoS

  • Review Converged Networks
  • Understand QoS
  • Describe Best-Effort and Integrated Services Models
  • Describe the Differentiated Services Model

Module 2: Implement and Monitor QoS

  • MQC Introduction
  • Monitor QoS
  • Define Campus AutoQoS
  • Define WAN AutoQoS

Module 3: Classification and Marking

  • Classification and Marking Overview
  • MQC for Classification and Marking
  • NBAR for Classification
  • Use of QoSPreclassify
  • Campus Classification and Marking

Module 4: Congestion Management

  • Queuing Introduction
  • Configure WFQ
  • Configure CBWFQ and LLQ
  • Configure Campus Congestion Management

Module 5: Congestion Avoidance

  • Congestion Avoidance Introduction
  • Configure Class-Based WRED
  • Configure ECN
  • Describe Campus-Based Congestion Avoidance

Module 6: Traffic Policing and Shaping

  • Traffic Policing and Shaping Overview
  • Configure Class-Based Policing
  • Campus Policing
  • Configure Class-Based Shaping
  • Configure Class-Based Shaping on Frame Relay Interfaces
  • Configure Frame Relay Voice-Adaptive Traffic Shaping and Fragmentation

Module 7: Link Efficiency Mechanisms

  • Link Efficiency Mechanisms Overview
  • Configure Class-Based Header Compression
  • Configure LFI

Module 8: Deploying End-to-End QoS

  • Apply Best Practices for QoS Policy Design
  • End-to-End QoS Deployments

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Prerequisites

There are no prerequisites for attending this course.

Audience

This course is for IT professionals who want to learn about Network and Cisco Technologies.

Cisco Quality of Service Training​ Course Overview

This course equips delegates with the knowledge of the quality of service (QoS) requirements, conceptual QoS models using integrated services, differentiated service, and implementation of QoS. This course explains the QoS design issues and configuration of the QoS mechanism to enable the creation of effective administrative policies providing QoS.

This course describes converged networks, methods of implementing and managing quality of service (QoS). Delegates will also become familiarised with the use of AutoQoS and MQS to implement QoS on the network. Delegates will gain an understanding of converged network and policy defining QoS requirements. They will also acquire knowledge of how to use QoS queuing mechanisms to manage the network. Along with this, delegates will also learn how to use QoS congestion avoidance mechanisms to decrease the congestion effects in a network.

During this course, delegates will learn how to use the Cisco quality of service traffic policies and shaping mechanisms to limit the rate of network traffic. Delegates will also acquire an understanding of how to use Cisco link efficiency mechanisms to improve the low speed WAN links and bandwidth efficiency.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Cisco Certified Design Associate Training​ Course Outline

Module 1: General Network Design

  • Network Design Methodology
  • Cisco Architectures for the Enterprise
  • Cisco Design Lifecycle: Plan, Build, Manage
  • Prepare, Plan, Design, Implement, Operate, and Optimise Phases
  • Identifying Customer Design Requirements
  • Characterising the Existing Network
  • Designing the Network Topology and Solutions
  • Network Design Models
  • Hierarchical Network Models
  • Cisco Enterprise Architecture Model
  • High Availability Network Service

Module 2: LAN and WAN Design

  • Enterprise LAN Design
  • Data Center Design
  • Wireless LAN Design
  • WAN Technologies and The Enterprise Edge
  • WAN Design

Module 3: The Internet Protocol and Routing Protocol

  • Internet Protocol Version 4 Design (IPv4)
  • Internet Protocol Version 6 Design (IPv6)
  • Routing Protocol Characteristics, RIP, EIGRP, and IS-IS
  • OSPF, BGP, Route Manipulation, and IP Multicast

Module 4: Security, Convergence, Network Management

  • Managing Security
  • Security Solutions
  • Voice and Video Design
  • Network Management Protocols

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Prerequisites

There are no formal prerequisites for this course, however, basic CCNA knowledge will be beneficial.

Audience

This course is for individuals and IT professionals who want to learn about wireless technologies.

Cisco Certified Design Associate Training​ Course Overview

This course equips delegates with the knowledge of how to design basic campus, voice, data center, security, and wireless networks. This course explains network design methodologies and network design models. Delegates will learn about Cisco architectures for the enterprise, Cisco design lifecycle, and learn how to design the network topology and solutions. They will gain an understanding of local area network (LAN) and wide area network (WAN) designs.

This course describes internet protocol version 4 and 6 (IPv4 and IPv6) and routing protocols. This course teaches delegates about routing protocol characteristics, RIP, EIGRP, IS-IS, OSPF, BGP, route manipulation, and IP multicast. This 3-day course also explains security, convergence, and network management. Delegates will acquire knowledge of security solutions and learn how to manage security. They will also learn about voice and video design as well as about network management protocols.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Cisco Certified Design Professional Training​ Course Outline

Module 1: Designing Reliable and Resilient Enterprise Layer 2 and Layer 3 Networks

  • Optimal Enterprise Campus Design
  • EIGRP Design
  • OSPF Design
  • IS-IS Design
  • Border Gateway Protocol Design

Module 2: Enterprise IPv6 Design Considerations and Challenges

  • IPv6 Design Considerations in the Enterprise
  • Challenges of the Transition to IPv6

Module 3: Modern Enterprise Wide-Area Network Design

  • Service Provider-Managed VPNs
  • Enterprise-Managed WANs
  • Enterprise WAN Resiliency Design

Module 4: Enterprise Data Center Designs

  • Multitier Enterprise Data Center Designs
  • New Trends and Techniques to Design Modern Data Centers
  • Cisco Application-Centric Infrastructure
  • Data Center Connections

Module 5: Design QoS for Optimised User Experience

  • QoS Experience
  • QoS Design Principles and Best Practices
  • Campus, WAN, and Data Center QoS Design
  • MPLS VPN QoS Design
  • IPsec VPN QoS Design

Module 6: IP Multicast Design

  • Enterprise IP Multicast Design
  • Rendezvous Point Distribution Solutions

Module 7: Designing Optimum Enterprise Network Security

  • Designing Security Services and Infrastructure Protection
  • Designing Firewall and IPS Solutions
  • IP Multicast Security
  • Designing Network Access

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Prerequisites

There are no formal prerequisites for this course. However, basic CCNA knowledge will be beneficial.

Audience

This course is for individuals and IT professionals who want to learn about wireless technologies.

Cisco Certified Design Professional Training​ Course Overview

This course describes how to design a reliable and resilient enterprise layer 2 and layer 3 networks. This describes the hierarchal model of enterprise campus design and the role and attributes of the campus layer. In this course, delegates will learn about EIGRP, OSPF, IS-IS, and border gateway protocol design. They will also learn enterprise IPv6 design considerations and challenges.

In this course, delegates will learn how to design a modern enterprise wide area network. Delegates will learn about service provider-managed VPNs, enterprise managed WANs and enterprise WAN resiliency design. They will also acquire knowledge of multitier enterprise data center designs, new trends and techniques to design modern data center, Cisco application-centric infrastructure, and data center connections. This course also teaches delegates how to design QoS for optimised user experience. Delegates will learn about QoS design principles, campus, WAN, and data center QoS design, MPLS VPN QoS design, and IPsec VPN QoS Design. On course completion, delegates will also gain an understanding of IP multicast design and learn how to design optimum enterprise network security.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

Show moredown

Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Cisco Unified Contact Center Enterprise Training Course Outline

Module 1: Cisco Unified Contact Center Enterprise v10 Foundations

  • Introducing UCCE
  • Unified CCE Components and Architecture
  • UCCE Terms, Routing and Additional Components
  • Accessing UCCE Tools

Module 2: UCCE Configuration and Scripting

  • Configuration Manager
  • Script Editor Overview
  • Scripting for CVP

Module 3: Unified CCE Inbound Agent Considerations

  • CTI Options Overview
  • Configuring ICM for Agent Functionality
  • Configuring UCM for Agent Functionality
  • Scripting ICM for Agent Functionality

Module 4: Unified CCE IVR/VRU Functionality

  • Basic IVR Scripting with Microapps
  • ICM Microapps
  • Cisco Unified ICM Enterprise Scripting Using Microapplications

Module 5: Additional UCCE Considerations

  • ICM Considerations for Reporting and Monitoring
  • Precision Routing
  • RONA
  • Mobile Agents

Module 6: Implementing Business Rules

  • Advanced Scripting and Routing
  • ICM Scripting Variables, Expressions, Formulas and Functions
  • Creating an Administrative Script for Time of Day Routing
  • Creating Feature Control Sets and Users
  • Silent Monitoring and Recording

Module 7: VXML Implementation

  • Basic VXML Functionality
  • Installing and Configuring VXML Solution
  • Basic VXML SQL Database Lookup
  • Exploring Courtesy Callback
  • Agent Greeting

Module 8: Outbound Options

  • Outbound Options
  • Configuring Outbound Option for Agent and IVR Campaigns

Module 9: Cisco Unified Intelligence Center Reporting

  • Cisco Unified IC Overview
  • Cisco CUIC Reporting

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Prerequisites

There are no formal prerequisites for this course. However, basic networking knowledge will be beneficial.

Audience

This course is for individuals and IT professionals who want to learn about wireless technologies.

Cisco Unified Contact Center Enterprise Training Course Overview

This course describes the requirements, tools, and resources that are required to perform routine adds, changes and moves in the inbound/outbound UCCE environment. In this course, delegates will learn how to configure and script a basic UCCE CVP. They will also acquire the knowledge of how to perform the ICM configuration tasks needed to support basic agent functionality. This course explains unified CCE inbound agent considerations: CTI options, configuring UCM for agent functionality, configuring ICM for agent functionality, and scripting ICM for agent functionality.

This 3-day course teaches delegates about basic IVR scripting with microapps, ICM microapplications, and Cisco unified ICM enterprise scripting using microapps. They will also learn how to build and test ICM script utilising microapp. Delegates will gain a comprehensive knowledge of how to configure and script UCCE to support reporting requirements, RONA, precision queuing, and mobile agents. Delegates will learn how to install and configure CCE outbound option campaigns. They will acquire knowledge of how to deploy the CVP VXML components in a unified CCE solution and generate a basic report using Cisco unified IC.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (2 days)

Classroom (2 days)

Online Self-paced (16 hours)

Cisco Catalyst 9000 Switches Training Course Outline

This course outline is focused on providing complete knowledge of Cisco Catalyst Switches Family according to a series. Delegates will learn about Cisco Catalyst Switches Management Capabilities as well as get an understanding of Cisco Catalyst 9000 Series Switches in Cisco Stack Wise Virtual and SD-Access Fabric. These well-arranged modules cover all the essential components of Cisco Catalyst 9000 Switches.

  • Introducing Cisco Catalyst 9000 Series Switches
  • Cisco Catalyst 9300 Series Switches
  • Introducing Cisco Catalyst 9400 Series Switches
  • Cisco Catalyst 9500 Series Switches
  • Position Cisco Catalyst 9000 Series Switches
  • Examine Cisco Catalyst 9000 Series Switches Management Capabilities
  • Cisco Catalyst 9000 Series Switches in Cisco Stack Wise Virtual and SD-Access Fabric
  • New Features on Cisco Catalyst 9000 Series Switches
  • Scale and Performance Features on Cisco Catalyst 9000 Series Switches
  • Security, QoS, and IoT Convergence Features on Cisco Catalyst 9000 Series Switches 
  • Cloud and Automation Features on Cisco Catalyst 9000 Series Switches
  • Cisco SD-Access Solution and Cisco Catalyst 9000 Series Switches

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Prerequisites

There are no formal prerequisites for attending this course. It will be great if delegates have an understanding of Networking and Cisco Devices.

Audience

This course is designed for various professional roles:

  • Network Engineer
  • Designer
  • Manager and System Engineers
  • Cisco Technologies Learners

Cisco Catalyst 9000 Switches Training​ Course Overview

The Cisco Catalyst 9000 Switches is the foundation of the modern intent-based network. These can operate and with powerful potential to meet increasing business demands. These switches have built a platform designed for full fabric control with Cisco network architecture and software-defined access.

In this course, delegates will get an understanding of the implementation and managing Cisco Catalyst 9000 switches as well as learn about examining Cisco Catalyst 9000 Series Switches management capabilities. The new features on Cisco Catalyst 9000 Series Switches are also included in this course. Along with this, delegates will learn about Cloud and automation features on Cisco Catalyst 9000 Series Switches. Additionally, this training will describe Cloud and automation features on Cisco Catalyst 9000 Series Switches.

During this course, delegates will also get a better understanding of essential components such as security, QoS, and IoT convergence features on Cisco Catalyst 9000 Series Switches. This course will cover all the essential fields of the Cisco Catalyst Switches. On course completion, delegates will be able to implement and manage Cisco Catalyst 9000 Switches as well as get an understanding of Cisco Catalyst 9000 series Switches.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (3 days)

Classroom (3 days)

Online Self-paced (24 hours)

Cisco Nexus 9000 Switches in ACI Mode Training Course Outline

This course outline covers all the essential terms that are required to understand the configuration of Cisco Nexus 9000 Switches in ACI Mode. Delegates will learn about ACI Fabric and Cisco Nexus 9000 Series Switch. These well-arranged modules will provide the necessary knowledge to delegates. So let’s start with the first and essential module to increase our knowledge as well agility within this technology of Cisco.

Module 1: Cisco Application Infrastructure Overview

  • Cisco Nexus 9000 Series Switch in ACI Mode
  • Overview of ACI Fabric
  • Cisco Nexus 9000 Series Switch
  • Configuring the APIC

Module 2: Cisco Application Centric Infrastructure Configuration and Orchestration

  • Configuring Layer 4 Through Layer 7 Services
  • Configuring APIC Hypervisor Integration
  • Demonstrating ACI Network Programmability and Orchestration

Module 3: Cisco Application Centric Infrastructure External Connectivity, Management and Migration

  • Configuring ACI Connectivity to Outside Networks
  • Implementing ACI Management
  • Migration Options with the ACI

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Prerequisites

There are no formal prerequisites to attend this course, but if delegates have a basic understanding of networking and network devices, it will be beneficial.

Audience

This course is designed for various professional roles:

  • Network Engineer
  • Data Center Cloud Systems Architecture
  • Server Administrators
  • Cisco Technologies Learners

Cisco Nexus 9000 Switches in ACI Mode Training​ Course Overview

The Cisco Nexus 9000 Switches provides high availability and performance as well as low latency and exceptional power efficiency in a range of form factors. These switches are highly programmable and have the ability for industry-leading software-defined networking for data center automation.

This course comprises all the essential knowledge components required to configure Cisco Nexus 9000 Switches in ACI mode. Delegates will get an understanding of how to install, manage and implement the Nexus 9000 Switches in ACI mode. Delegates will gain a comprehensive knowledge of how to connect the ACI Fabric to external networks and services and troubleshoot the Cisco Nexus 9000 Switch platform. Along with this, delegates will also gain knowledge about Cisco application-centric infrastructure external connectivity, management and migration.

On course completion, delegates will be able to configure the Cisco Nexus 9000 switches in ACI mode as well as able to apply the ideas to manage this platform.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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