Administering Cisco Unified Communications Manager Overview

Administering Cisco Unified Communications Manager Course Outline

Module 1: Administration Overview

  • Cisco Unified CM Administration Overview
  • Operating System Administration Overview
  • Cisco Unified Serviceability Overview
  • Cisco Unified Reporting Overview
  • Disaster Recovery System Overview
  • Bulk Administration Tool Overview
  • Sign In to Administrative Interfaces
  • Reset the Administrator or Security Password
  • Shut Down or Restart the System

Module 2: Manage Users

  • User Access
  • User Access Configuration Task Flow
  • Disable Inactive User Accounts
  • Set up a Remote Account
  • Manage End Users
  • Manage Application Users

Module 3: Manage Devices

  • Phone Management Overview
  • Phone Button Template
  • Phone Management Tasks
  • Manage Device Firmware
  • Manage Infrastructure Overview
  • Manage Infrastructure Task Flow

Module 4: Manage the System

  • Monitor System Status
  • Alarms
  • Audit Logs
  • Call Home
  • Serviceability Connector
  • Simple Network Management Protocol
  • Services
  • Trace
  • View Usage Records
  • Manage Enterprise Parameters
  • Manage the Server

Module 5: Manage Reports

  • Serviceability Reports Archive
  • Cisco Serviceability Reporter Configuration Task Flow
  • Consolidated Data Reporting
  • System Requirements
  • UI Components
  • Supported Reports
  • Diagnostics and Reporting Overview
  • Diagnostics and Reporting Configuration Task Flow

Module 6: Manage Security

  • Manage SAML Single Sign-On
  • Manage Certificates
  • Manage Bulk Certificates
  • Manage IPSec Policies
  • Manage Credential Policies

Module 7: IP Address, Hostname, and Domain Name Changes

  • Pre-Change Tasks and System Health Checks
  • IP Address and Hostname Changes
  • Domain Name and Node Name Changes
  • Post Change Tasks and Verification
  • Troubleshooting Address Change Issues

Module 8: Disaster Recovery

  • Back Up the System
  • Restore
  • Restore Task Flow
  • Data Authentication
  • Alarms and Messages
  • License Reservation
  • Restore Interactions and Restrictions

Module 9: Troubleshooting

  • Troubleshooting Overview
  • Troubleshooting Tools
  • Opening a Case with TAC

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Who should attend this Administering Cisco Unified Communications Manager Course?

The Administering Cisco Unified Communications Manager Training Course in the United States is designed for professionals responsible for deploying and managing Cisco Unified Communications Manager (CUCM) solutions.  This course can be particularly beneficial for the following professionals:

  • Network Administrators
  • Unified Communications Specialists
  • Network Engineers
  • System Engineers
  • Telecommunications Managers and Technicians
  • VoIP Engineers
  • Network Administrators

Prerequisites of the Administering Cisco Unified Communications Manager Course

There are no formal prerequisites to attend this Administering Cisco Unified Communications Manager Training Course. However, delegates should be familiar with basic networking concepts, IP, and VoIP technologies.

Administering Cisco Unified Communication Manager Course Overview

The Cisco Unified Communication Manager (CUCM) in the United States stands at the forefront of unified communications solutions, providing a robust voice, video, messaging, and mobility services platform. By understanding CUCM, professionals can effectively manage and scale communication infrastructures, ensuring seamless connectivity and advanced functionality in diverse organizational contexts.

Proficiency in this CCNP Training in the United States is crucial for IT professionals, Network Engineers, and System Administrators aiming to optimize communication infrastructures. In today's interconnected world, where seamless communication is vital, proficiency in CUCM empowers professionals to configure, manage, and troubleshoot complex communication systems.

This intensive 4-day training by The Knowledge Academy in the United States is designed to equip delegates with practical skills and in-depth knowledge of CUCM administration. Participants will gain hands-on experience in setup, management, and troubleshooting, enabling them to apply these skills in real-world scenarios. The course's comprehensive approach ensures that delegates leave with a thorough understanding of CUCM's capabilities.

Course Objectives:

  • To understand the architecture and deployment options of CUCM
  • To learn the configuration and management of essential features
  • To acquire skills in user administration and endpoint management
  • To gain proficiency in route planning and implementation
  • To master the techniques for system monitoring and reporting
  • To explore security features and compliance requirements

After completing this course in the United States, delegates will receive a certification in Administering Cisco Unified Communication Manager. This certification enhances their professional credentials and greatly boosts their career prospects in IT and communications.

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What’s included in this Administering Cisco Unified Communications Manager Course?

  • World-Class Training Sessions from Experienced Instructors
  • Administering Cisco Unified Communications Manager Certificate
  • Digital Delegate Pack

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Why choose us

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Administering Cisco Unified Communications Manager. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Administering Cisco Unified Communications Manager, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

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The training fees for certification in the United States starts from $3795
The Knowledge Academy is the Leading global training provider for .
Please see our courses available in the United States
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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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