Course information

BCS Certificate in Business Analysis Practice Course Outline

Module 1: Strategic Context for Business Analysis

  • Business Change Lifecycle
  • Understanding the Strategic Context
  • VMOST
  • Performance Measurement
  • Resource Audit
  • Porter’s 5 Forces
  • PESTLE Analysis and SWOT Analysis
  • Balanced Business Scorecard (BBS)
  • Generic BBS Strategy Map
  • BBS Perspectives
  • CSFs, KPIs, and Performance Targets
  • Critical Success Factors (CSF) and Key Performance Indicators (KPI’s)

Module 2: Analyzing and Managing Stakeholders

  • What is a Stakeholder?
  • Business Analysis Service Framework
  • Stakeholder Engagement
  • Recipients of Business Analysis Services
  • Categories of Stakeholder
  • Components of a Business Perspective
  • Approach
  • CATWOE - Corner Shop and Public Lending Library
  • Root Definition
  • Identifying Conflicts
  • Analyzing Stakeholders
  • Stakeholder Responsibilities

Module 3: Analyzing the Current State

  • Investigative Techniques
  • Interviews and Interview Lifecycle
  • Workshops and Workshop Lifecycle
  • Observation
  • Scenario Analysis
  • Document Analysis
  • Surveys/Questionnaires
  • Identify an Appropriate Technique
  • Customer Journey Map
  • Rich Pictures
  • Elements of a Rich Picture
  • Empathy Mapping and Mind Maps

Module 4: Establishing the Target State

  • Conceptual Business Activity Model
  • Approach to Business Activity Modelling
  • Benefits of BAM
  • Corner Shop
  • Identifying Activities
  • Public Lending Library
  • Building the Business Activity Model
  • Library Business Activity Model
  • Some Common Errors in BAM
  • Building Consensus by Resolving Conflicts
  • Consensus BAM Rationale
  • When – Business Events
  • Improvements to the Business System
  • Identifying areas of concern (BAM)
  • TOM and POPITTM
  • Target Operating Model

Module 5: Designing and Defining the Solution

  • Design Thinking
  • Divergent and Convergent Thinking
  • Gap Analysis Process
  • POPIT™ and Gap Analysis
  • Identify the Areas of Feasibility Assessment

Module 6: Developing a Business Case

  • Structure of a Business Case
  • Categories of Costs and Benefits
  • Analysis of Costs and Benefits
  • Risk Assessment
  • Risk Management Process
  • Risk Areas
  • Risk Analysis
  • Investment Appraisal
  • Investment and Appraisal Techniques
  • Payback
  • Payback and Risk
  • Discounted Cash Flow and Net Present Value
  • Impact Assessment
  • Business Case within the Business Change Lifecycle
    • Alignment
    • Definition
    • Design
    • Implementation
    • Realization

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Who should attend this BCS Certificate in Business Analysis Practice Course?

This Business Analysis Certification in Phoenix is designed for individuals who are keen to develop a comprehensive understanding of the principles and techniques of Business Analysis. It benefits a wide range of professionals from this course, including:

  • Business Analysts
  • Project Managers
  • Change Managers
  • Product Owners and Product Managers
  • Quality Assurance Professionals
  • Requirements Engineers
  • Systems Analysts

Prerequisites of the BCS Certificate in Business Analysis Practice Course

This Business Analysis Course demands no formal prerequisite. However, a basic understanding of business concepts and terminology might help delegates move forward with the course.

BCS Certificate in Business Analysis Practice Training Overview

This Business Analysis Course in Phoenix offers essential knowledge and skills for professionals seeking to excel in Business Analysis. In today's competitive business landscape, the ability to identify systems, develop effective strategies, and manage stakeholders is crucial. This course equips delegates with the tools to analyze and model business activities, identify solutions, and comprehend stakeholder perspectives.

Proficiency in Business Analysis is vital for professionals looking to advance their careers and make meaningful contributions to their organizations. Business Analysts, Project Managers, and anyone involved in decision-making and strategy development can benefit from mastering these skills through this course in Phoenix. As organizations increasingly rely on data-driven insights and efficient processes, the demand for Business Analysis expertise continues to grow.

This 1-day Business Analysis Course in Phoenix offers delegates a comprehensive understanding of strategic analysis techniques and the ability to investigate an organization's business systems. It empowers them to identify recommendations for business improvement and fosters a structured approach to problem-solving. By completing this course, one can expand their career options and potential for advancement within the industry.

Course Objectives

  • To equip participants with essential skills in Business Analysis, including the ability to identify and model business activities
  • To provide comprehensive training in analyzing stakeholder perspectives and developing effective business strategies
  • To teach strategic analysis techniques that enable professionals to make informed decisions
  • To empower participants to investigate and improve an organization's business systems
  • To enable delegates to identify potential solutions and recommendations for enhancing business processes
  • To prepare individuals for career advancement opportunities by offering valuable certification in Business Analysis Practice

Upon completion, delegates in Phoenix will possess a robust understanding of Business Analysis methodologies, enabling them to contribute effectively to strategic decision-making processes in their respective fields.

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What’s included in this BCS Certificate in Business Analysis Practice Course?

  • BCS Certificate in Business Analysis Practice Examination
  • World-class training from Experienced Instructors
  • BCS Certificate in Business Analysis Practice Certificate
  • Digital Delegate Pack

Official BCS Certificate Business Analysis Practice Exam Information

The BCS Certificate in Business Analysis Practice exam assesses participants' understanding of business analysis principles and practices in a practical context. This certification focuses on evaluating an individual's knowledge of applying business analysis techniques to various scenarios within an organisation. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks  
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

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Phoenix has around 1,500,000 inhabitants and is the largest and capital city of Arizona. The city is the most popular state capital in the United States and is the 13th largest popular metro area. In 40 years the population of the metro area has grown around 4% per annum.  Phoenix is part of the valley of the sun area and the Salt River valley. The city has many developed industries including, cattle farming, cotton, and citrus. Phoenix has 15 urban divided villages with separate planning commities, these areas are known as neighbourhoods including Ahwatukee, Foothills, Alhambra, Camelback East, Central City, Deer Valley, Desert View and Encanto.Phoenix is divided into 29 public school districts, within the districts there are 21 elementary school districts, 4 high school districts and 4 unified districts. There are around 27,000 students who attend phoenix high schools in the district making it the biggest schooling district in the country.Glendale Union high school districts has around 9 high school with the second largest district in the phoenix union. Glendale districts includes Apollo, Cortez, Glendale, Greenway and Moon Valley.Tempe Union High School District has around 13,000 students covering six comprehensive schools. High schools in the district include Compadre, Corona del Sol, Desert Vista, Marcos de Niza, McClintock, Mountain Pointe, and Tempe High School.Phoenix’s main higher education institutes Is the Arizona State University with its main campus in Tempe and several campuses in Phoenix. The university has around 72,000 enrolled students being the largest public university in the United States. The university offers courses including accountancy, physical sciences, neuroscience, forensics, graphic design and art history.Arizona’s only medical school is the University Of Arizona College Of Medicine has around 600 students located on two campuses, the Tucson campus and Phoenix campus. The university provides the curriculum for a four year program. The university does not offer international students the chance to study.

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Address

Pheonix

T: +1 7204454674

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Analysis Training | BCS Certificate In Business Analysis Practice Training in Phoenix. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Analysis Training | BCS Certificate In Business Analysis Practice Training in Phoenix, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.

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Our Business Analysis training is accredited by BCS

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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