Business Analysis Courses

accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Certificate Business Analysis Practice Exam

BCS Certificate in Business Analysis Practice Course Outline

Module 1: Strategic Context for Business Analysis

  • Business Change Lifecycle
  • Understanding the Strategic Context
  • VMOST
  • Performance Measurement
  • Resource Audit
  • Porter’s 5 Forces
  • PESTLE Analysis and SWOT Analysis
  • Balanced Business Scorecard (BBS)
  • Generic BBS Strategy Map
  • BBS Perspectives
  • CSFs, KPIs, and Performance Targets
  • Critical Success Factors (CSF) and Key Performance Indicators (KPI’s)

Module 2: Analyzing and Managing Stakeholders

  • What is a Stakeholder?
  • Business Analysis Service Framework
  • Stakeholder Engagement
  • Recipients of Business Analysis Services
  • Categories of Stakeholder
  • Components of a Business Perspective
  • Approach
  • CATWOE - Corner Shop and Public Lending Library
  • Root Definition
  • Identifying Conflicts
  • Analyzing Stakeholders
  • Stakeholder Responsibilities

Module 3: Analyzing the Current State

  • Investigative Techniques
  • Interviews and Interview Lifecycle
  • Workshops and Workshop Lifecycle
  • Observation
  • Scenario Analysis
  • Document Analysis
  • Surveys/Questionnaires
  • Identify an Appropriate Technique
  • Customer Journey Map
  • Rich Pictures
  • Elements of a Rich Picture
  • Empathy Mapping and Mind Maps

Module 4: Establishing the Target State

  • Conceptual Business Activity Model
  • Approach to Business Activity Modelling
  • Benefits of BAM
  • Corner Shop
  • Identifying Activities
  • Public Lending Library
  • Building the Business Activity Model
  • Library Business Activity Model
  • Some Common Errors in BAM
  • Building Consensus by Resolving Conflicts
  • Consensus BAM Rationale
  • When – Business Events
  • Improvements to the Business System
  • Identifying areas of concern (BAM)
  • TOM and POPITTM
  • Target Operating Model

Module 5: Designing and Defining the Solution

  • Design Thinking
  • Divergent and Convergent Thinking
  • Gap Analysis Process
  • POPIT™ and Gap Analysis
  • Identify the Areas of Feasibility Assessment

Module 6: Developing a Business Case

  • Structure of a Business Case
  • Categories of Costs and Benefits
  • Analysis of Costs and Benefits
  • Risk Assessment
  • Risk Management Process
  • Risk Areas
  • Risk Analysis
  • Investment Appraisal
  • Investment and Appraisal Techniques
  • Payback
  • Payback and Risk
  • Discounted Cash Flow and Net Present Value
  • Impact Assessment
  • Business Case within the Business Change Lifecycle
    • Alignment
    • Definition
    • Design
    • Implementation
    • Realization

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Who should attend this BCS Certificate in Business Analysis Practice Course?

This Business Analysis Certification in the United States is designed for individuals who are keen to develop a comprehensive understanding of the principles and techniques of Business Analysis. It benefits a wide range of professionals from this course, including:

  • Business Analysts
  • Project Managers
  • Change Managers
  • Product Owners and Product Managers
  • Quality Assurance Professionals
  • Requirements Engineers
  • Systems Analysts

Prerequisites of the BCS Certificate in Business Analysis Practice Course

This Business Analysis Course demands no formal prerequisite. However, a basic understanding of business concepts and terminology might help delegates move forward with the course.

BCS Certificate in Business Analysis Practice Training Overview

This Business Analysis Course in the United States offers essential knowledge and skills for professionals seeking to excel in Business Analysis. In today's competitive business landscape, the ability to identify systems, develop effective strategies, and manage stakeholders is crucial. This course equips delegates with the tools to analyze and model business activities, identify solutions, and comprehend stakeholder perspectives.

Proficiency in Business Analysis is vital for professionals looking to advance their careers and make meaningful contributions to their organizations. Business Analysts, Project Managers, and anyone involved in decision-making and strategy development can benefit from mastering these skills through this course in the United States. As organizations increasingly rely on data-driven insights and efficient processes, the demand for Business Analysis expertise continues to grow.

This 1-day Business Analysis Course in the United States offers delegates a comprehensive understanding of strategic analysis techniques and the ability to investigate an organization's business systems. It empowers them to identify recommendations for business improvement and fosters a structured approach to problem-solving. By completing this course, one can expand their career options and potential for advancement within the industry.

Course Objectives

  • To equip participants with essential skills in Business Analysis, including the ability to identify and model business activities
  • To provide comprehensive training in analyzing stakeholder perspectives and developing effective business strategies
  • To teach strategic analysis techniques that enable professionals to make informed decisions
  • To empower participants to investigate and improve an organization's business systems
  • To enable delegates to identify potential solutions and recommendations for enhancing business processes
  • To prepare individuals for career advancement opportunities by offering valuable certification in Business Analysis Practice

Upon completion, delegates in the United States will possess a robust understanding of Business Analysis methodologies, enabling them to contribute effectively to strategic decision-making processes in their respective fields.

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What’s included in this BCS Certificate in Business Analysis Practice Course?

  • BCS Certificate in Business Analysis Practice Examination
  • World-class training from Experienced Instructors
  • BCS Certificate in Business Analysis Practice Certificate
  • Digital Delegate Pack

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Official BCS Certificate Business Analysis Practice Exam Information

The BCS Certificate in Business Analysis Practice exam assesses participants' understanding of business analysis principles and practices in a practical context. This certification focuses on evaluating an individual's knowledge of applying business analysis techniques to various scenarios within an organisation. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks  
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Certificate in Requirements Engineering Exam

BCS Practitioner Certificate in Requirements Engineering Course Outline

Module 1: Define Requirements Approach and Project Scope

  • What is a Requirement?
  • Requirements Engineering Framework
  • Rationale for Requirements Engineering
  • Requirements and Business as Usual
  • Origin of Requirements
  • Planning Your Approach
  • Definition of a Project
  • Business Inputs to Requirements
  • Business Case
  • Terms of Reference (ToR)
  • Project Initiation Document (PID)
  • Common Problems
  • Origin of Errors
  • Correction Cost

Module 2: Elicit Requirements

  • Knowledge Types
  • Knowledge Types: Tacit
  • Knowledge Types: Tacit Vs Explicit
  • Tacit to Explicit Knowledge
  • Elicitation Techniques
  • Interviews
  • Interview Lifecycle
  • Workshops
  • Workshop Lifecycle
  • Observation
  • Scenario Analysis
  • Document Analysis
  • Identify an Appropriate Technique

Module 3: Record Requirements

  • Categories of Requirement
  • Hierarchy of Requirements
  • Business Objectives to Solution Delivery
  • Business: General Requirements
  • Business: Technical Requirements
  • Solution Requirements
  • Solution: Functional Requirements
  • Functional Requirement Examples
  • Solution: Non-Functional Requirements (NFR)
  • Uncovering Non-Functional Requirements
  • Why Document?
  • Documentation Styles
  • Characteristics to Document
  • User Stories
  • User Story Characteristics

Module 4: Build Models and Prototypes to Represent the Requirements

  • Modelling the Business Context for IT Systems
  • Purpose of Modelling Requirements
  • Modelling Functionality and Data
  • What is a Use Case?
  • Use Cases
  • Use Case Diagram Levels
  • Actors and the System Boundary
  • Use Case Notation
  • ‘Include’ Relationship
  • ‘Extend’ Relationship
  • Reminder: Use Case Diagram
  • Individual Use Case Documentation
  • Use Case Description: Elements
  • Use Case Description Template
  • Use Case Description Example
  • Main and Alternate Flows
  • Column/Table Use Case Format
  • Modelling Data
  • Why Model Data?
  • Class Diagrams
  • Class     
  • Attributes
  • Multiplicity of the Association
  • Reading the Class Model
  • Modelling Requirements
  • Requirements Supported
  • CRUD Matrix
  • CRUD Matrix – Cross Checking
  • Prototyping
  • Prototyping Requirements
  • Types of Prototype

Module 5: Collaborate and Communicate with Stakeholders to Clarify Requirements

  • What is a Stakeholder?
  • Stakeholders Involved in RE
  • Reviews
  • During the Review
  • Post – Review
  • Agile Validation
  • Business Requirements Documents

Module 6: Analyse, Prioritise, and Assure the Quality of Requirements

  • Analysis in Context
  • Requirements, Not Solutions
  • Poorly Expressed Requirements
  • Business Rules
  • Quality Checklist
  • INVEST
  • Slicing Requirements
  • Feasibility
  • Testability
  • Overlaps and Duplication
  • Conflicts
  • Ambiguity
  • Structuring Requirements
  • Priority (MoSCoW)

Module 7: Conduct User Analysis and Profiling

  • User Role Analysis
  • Personas
  • Customer Journey Map

Module 8: Requirements Management and Traceability

  • Requirements Management
  • Fundamentals for Management
  • Baselining and Version Control
  • Change Control
  • Sources of Change
  • Traceability

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Who should attend the BCS Practitioner Certificate in Requirements Engineering Course?

Business Analysis Courses are designed for individuals involved in or aspiring to be involved in Requirements Engineering within Information Technology (IT) and Software Development. This Business Analysis Certification is typically beneficial for the following professionals:

  • Business Analysts
  • Systems Analysts
  • Software Engineers
  • Project Managers
  • Enterprise Architects
  • Solution Architects
  • IT Consultants

Prerequisites of the BCS Practitioner Certificate in Requirements Engineering Course

This Business Analysis Course doesn't mandate specific prerequisites. However, it's beneficial for participants to have some understanding of IT and business environments, as well as basic familiarity with projects.

BCS Practitioner Certificate in Requirements Engineering Course Overview

Requirements Engineering is the foundation of successful software development projects. It involves understanding stakeholder needs, defining clear and concise requirements, and ensuring they are met throughout the development lifecycle. A well-defined set of requirements can prevent project failures, reduce costs, and increase stakeholder satisfaction.

Proficiency in Requirements Engineering is essential for Business Analysts, Project Managers, Systems Analysts, Product Owners, and anyone involved in software development or business change initiatives. By mastering Requirements Engineering techniques, professionals can ensure that projects are built on a solid foundation of clear and well-understood requirements.

This comprehensive 3-day Business Analysis Training will equip delegates with the knowledge and skills to effectively elicit, analyse, model, and manage requirements. Delegates will gain practical experience with requirements engineering techniques and tools through lectures, discussions, and exercises through this Business Analysis Course.

Course Objectives

  • To understand the fundamental concept of requirements and their significance in business and IT solutions
  • To learn how to effectively record and manage requirements using structured approaches
  • To gain proficiency in creating and utilising class diagrams for requirements analysis
  • To apply business rules and quality checklists to ensure the robustness of requirements
  • To manage correction costs efficiently while validating and refining requirements
  • To become skilled at modelling data for comprehensive requirements engineering

At the end of this Business Analysis Training Course, delegates will be able to implement various critical concepts, including understanding the essence of requirements, recording them effectively, utilising class diagrams, implementing business rules, adhering to quality checklists, managing correction costs, and proficiently modeling data.

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What’s included in the BCS Practitioner Certificate in Requirements Engineering Course?

  • BCS Practitioner Certificate in Requirements Engineering Examination
  • World-class training sessions from Experienced Instructors
  • BCS Practitioner Certificate in Requirements Engineering Certificate
  • Digital Delegate pack 

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BCS Certificate in Requirements Engineering Exam Information

The BCS Certificate in Requirements Engineering Exam assesses participants' understanding of requirements engineering principles and practices. This BCS Certificate in Requirements Engineering exam is formatted in the following way: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Official BCS Foundation Certificate in Organisational Behaviour Exam

BCS Foundation Certificate in Organizational Behavior Course Outline

Module 1: Organizational Principles

  • Explain Delivering Value
  • Competitive Advantage – Porter’s Five Forces
  • Value Proposition
  • Value Stream Analysis (Not LEAN)
  • Explain Organization Structuring
  • Elements of Organization Structure
  • The Six Structure Levels
  • The Leavitt Diamond
  • Explain Budgets and Departmentalized Businesses
  • The Purpose of Budgets
  • Reasons for Departmentalization
  • Cost Centers and Profit Centers
  • Describe Types of Jobs
  • Work Specialization
  • Flat and Tall Hierarchies
  • Span of Control
  • Describe Line Management, Staff and Functional Relationships
  • Explain Formalization of Rules and Procedures
  • Explain Centralization Vs Decentralization
  • Advantages
  • Disadvantages

Module 2. Operating Models

  • Explain Organization Structures and Their Characteristics
  • Functional
  • Divisional – Product or Service/ Geography/ Customer
  • Matrix
  • Team-Based – Cross Functional/ Project
  • Recognize Organizational Boundaries
  • Boundaryless Organizations
  • Outsourcing
  • Offshoring
  • Hollow Organization Structures
  • Modular Organization Structures
  • Virtual Organizations
  • Collaborations and Strategic Alliances
  • Agile Organizations

Module 3: Organizational Motivation, Behavior and Culture

  • Explain Organizational Motivation (Object Management Group (OMG) Business Motivation Model)
  • Describe The Organizational Behavior Field Map.
  • Explain Organizational Effectiveness and The Balanced Scorecard.
  • Describe Understanding and Analyzing Culture
  • Organizational Cultural Types
  • Deal and Kennedy Model of Corporate Culture
  • Handy’s Model of Organizational Culture
  • Strong, Weak and Appropriate Cultures
  • Groysberg’s Internal and External Company Factors
  • National Cultures
    • Brooks Factors Affecting National Culture
    • Hofstede Five Dimensions of National Culture
    • The Cultural Web

Module 4: Group Formation

  • Overview of Groups
  • Characteristics of Group
  • Group Dynamics
  • Types of Group Tasks
  • Formal and Informal Organization
  • Social Networks of Informal Groups
  • Homan’s Theory of Group Formation
  • Tuckman and Jensen’s Theory of Group Development

Module 5. Principles of Financial Reporting

  • Finance Fundamentals
  • Key Financial Terms
  • Financial Reports
  • Statement of Financial Position
  • Income Statement
  • Cash Flow
  • Costing and Pricing
  • Types of Cost
  • Break Even and Contribution Analysis

Module 6. Project Finance

  • Financial Case
  • Costs and Benefits
  • Benefits Categories
  • Investment and Appraisal Techniques

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Who should attend this BCS Foundation Certificate in Organizational Behavior Course?

The BCS Foundation Certificate in Organizational Behavior Course is a part of our wide range of Business Analysis Courses in the United States provides a foundational understanding of organizational behavior, benefiting professionals seeking to gain insights into human behavior within an organizational context. This Business Analysis Certification Course is beneficial for a diverse range of professionals, including:

  • Managers and Team Leaders
  • Human Resources Professionals
  • Business Analysts
  • Project Managers
  • Consultants and Trainers
  • Change Management Professionals

Prerequisites of the BCS Foundation Certificate in Organizational Behavior Course

There are no formal prerequisites for attending the BCS Foundation Certificate in Organizational Behavior Course. However, a basic understanding of organizational structures and business operations can be advantageous for pursuing this Business Analysis Course.

BCS Foundation Certificate in Organizational Behavior Course Overview

In today's dynamic business landscape, proficiency in Organizational Behavior (OB) holds immense significance. OB Course in the United States encompasses the study of human behavior within organizational settings, the intricate relationship between individual behavior and organizations, and the organizations themselves. OB Researchers delve into how individuals behave within their roles in various organizational contexts.

Proficiency in organizational behavior is essential for various professionals, including Project Managers, Business Analysts, HR Professionals, and managers at all levels. This Business Analysis Certification in the United States covers essential topics such as organizational design, operating models, individual and group performance, and the foundational principles governing culture and behavior within organizational contexts.

This intensive 2-day Business Analysis Course in the United States is designed to provide delegates with the knowledge and skills necessary to navigate and excel in today's complex organizational environments. Delegates will be will equipped with the expertise needed to thrive in the realm of Business Analysis and organizational management.

Course Objectives

  • To provide delegates with a foundational understanding of key concepts in Organizational Behavior
  • To explore the intricacies of organizational design and operating models
  • To enable delegates to analyze and enhance individual and group performance within organizations
  • To impart knowledge of the fundamental principles governing culture and behavior in organizational contexts
  • To prepare delegates for the BCS Foundation Certificate in Organizational Behavior exam
  • To equip professionals with the skills needed to contribute effectively to organizational success through insightful analysis and informed decision-making

Upon completing this Business Analysis Course, delegates in the United States will possess a solid foundation in Organizational Behavior, enabling them to contribute more effectively to their organizations by understanding and influencing the complex dynamics of workplace behavior and culture.

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What’s included in the BCS Foundation Certificate in Organizational Behavior Course?

  • BCS Foundation Certificate in Organizational Behavior Examination
  • World-class training sessions from Experienced Instructors
  • BCS Foundation Certificate in Organizational Behavior Certificate
  • Digital Delegate Pack

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Official BCS Foundation Certificate in Organisational Behaviour Exam Information

The BCS Foundation Certificate in Organisational Behaviour exam assesses participants' understanding of foundational principles and concepts related to organisational behavior. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Official BCS Certificate in Modelling Business Processes Exam

BCS Practitioner Certificate in Modelling Business Processes Training Course Outline

The content of this Business Analysis Training Course covers a range of subjects to provide delegates with a broad understanding of Modelling Business Processes.

Module 1: Context for Business Process Modelling

  • Business Systems and IT Systems
  • Some Definitions of ‘Process’
  • Processes
  • Why Model Business Processes?
  • Mapping Vs Modelling
  • Role of IT in Businesses
  • Approaches to Business Process Modelling
  • Hierarchy of Business Processes
  • Process Levels
  • Functional View of an Enterprise
  • Functional Vs Process View
  • Advantages of Process View
  • Organisation Chart View of an Enterprise
  • Process View

Module 2: Modelling at Enterprise Level

  • Enterprise View of Process Hierarchy
  • Map Before Model
  • SIPOC View of the Enterprise
  • Harmon Model of the Organisation
  • Enterprise View of Business Process SIPOC
  • Core Operation – Home Cinema Example
  • Supporting Processes
  • At Home Cinema – Process Map
  • Enterprise Level Process Model
  • Value Proposition
  • Relationship and Image Aspects
  • Porter’s Value Chain
  • Porter’s Value Chain– Manufacturing Example
  • Manufacturing Value Chain to Manufacturing Process Map
  • Porter’s Value Chain– Manufacturing Example
  • Value Chain for Service Enterprises

Module 3: Modelling at the Event-Response Level

  • Event-Response View of Process Hierarchy
  • Process Elements
  • Actors
  • Business Rules
  • Customer
  • Business Events
  • Process Elements Examples
  • Process Elements Example– Alternate View
  • Business Process Modelling Technique
  • Process Dependency Vs Process Flow
  • Why Model Business Processes?
  • Process Modelling Notations
  • BPMN
  • UML Activity Diagrams
  • Notation-Swim Lanes
  • Notation-Start
  • Notation-Tasks
  • What is a Task?
  • Identifying Tasks
  • Notation
    • Flows
    • Decisions
    • Merges
    • Forks and Joins
    • Finish
  • UML Notation - Reminder
  • Purpose of Measuring Process Performance
  • Measuring Processes
  • Timelines
  • Process Management

Module 4: Modelling at the Actor-Task Level

  • Actor-Task View of Process Hierarchy
  • What is a Task?
  • Task Analysis
  • Example Task Narrative for at Home Cinema
  • Example Task Description for Take Payment Task
  • Documenting Business Rules
  • Task Performance Measures
  • Documenting the Steps of a Task
  • Task Steps Shown as Activity Diagram
  • Use Case Descriptions
    • Header
    • Flows
  • Structured English Conventions and Constructs
  • DOWHILE Vs DOUNTIL
  • Task Steps Shown Using Structured English

Module 5: Improving Business Processes

  • Identifying Process Problems
  • Possible Process Flow Problems
  • Potential Process Flow Improvements
  • Robotic Process Automation (RPA) in Process Improvement
  • Unsatisfactory Performance
  • Challenging Business Rules
  • Task Analysis
  • Typical NVAs
  • Scenario Analysis
  • Challenging Assumptions
  • RPA Key Benefits
  • Alternative Approaches to Change
  • Importance of Overall View
  • Modelling the To-Be Processes
  • Gap Analysis - Identifying IT System Requirements
  • Gap Analysis – the COTS Approach

Module 6: Managing and Implementing Change

  • Gap Analysis
  • Taking a Holistic Approach
  • POPIT
  • How POPIT Helps?
  • Implementing Business Change
  • Pros and Cons

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Who should attend the BCS Practitioner Certificate in Modelling Business Processes Training Course?

The BCS Certificate in Modelling Business Processes Course is designed for individuals who are involved in or interested in the field of business process modelling  and management. This Business Analysis Course is particularly beneficial for the following professionals:

  • Business Analysts
  • Systems Analysts
  • Process Analysts
  • Process Improvement Specialists
  • Business Process Managers
  • Quality Assurance Professionals
  • Operations Managers

Prerequisites of the BCS Practitioner Certificate in Modelling Business Processes Training Course

There are no formal prerequisites for attending this BCS Certificate in Modelling Business Processes Course. However, a basic understanding of business operations would be beneficial.

BCS Practitioner Certificate in Modelling Business Processes Course Overview

Business Process Modelling is crucial for those involved in fields like project management, business analysis, and process improvement. It involves graphically representing business processes to identify inefficiencies, improve workflow, and facilitate stakeholder communication. Organisations can streamline operations, enhance customer satisfaction, and achieve strategic goals by understanding and applying business process modelling techniques.

Proficiency in business process modelling is essential for Business Analysts, Process Architects, Project Managers, Business Change Managers, and anyone involved in optimising organisational processes. Professionals can effectively visualise, analyse, and improve business processes by mastering business process modelling techniques, contributing to organisational efficiency and success.

The 2-day training on Business Analysis comprehensively covers all the essential topics, enabling delegates to develop a thorough understanding of modelling business processes. Throughout the training, participants will delve into various aspects, including the context for business process modelling, process levels, implementing business change, outline process mapping, business events, potential process flow improvements, and more.

Course Objectives

  • To evaluate the role of IT, including Robotic Process Automation (RPA), in process improvement
  • To manage and implement change in business processes
  • To understand the fundamental concepts of business process modelling and its role in organisational improvement
  • To identify and analyse business processes using various modelling techniques
  • To communicate business process models effectively to stakeholders
  • Identify areas for process improvements and rank opportunities for better results.

Upon completing theBCS Practitioner Certificate in Modelling Business Processes Training Course, delegates will have acquired the skills and knowledge to proficiently analyse and model business processes across various levels, including enterprise-wide, event-response, and actor-task levels.

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What’s included in the BCS Practitioner Certificate in Modelling Business Processes Training Course?

  • BCS Practitioner Certificate in Modelling Business Processes Examination 
  • World-class training sessions from Experienced Instructors 
  • BCS Certificate in Modelling Business Processes Certificate 
  • Digital Delegate Pack

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BCS Practitioner Certificate in Modelling Business Processes Exam Information

The BCS Practitioner Certificate in Modelling Business Processes is designed for those who wish to gain understanding of a range of business process modelling and analysis techniques, know how they are used, and identify when to use them. This BCS Practitioner Certificate in Modelling Business Processes Exam is formatted in the following way: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Official BCS Practitioner Certificate in Enterprise and Solution Architecture Exam

BCS Practitioner Certificate in Enterprise and Solution Architecture Training Course Outline

Module 1: Architecture and Architects

  • What is an Enterprise?
  • Architecture Granularity
  • Architecture Domains
  • Hierarchical /Layered Architecture
  • Architect Roles, Goals, and Skills

Module 2: Architecture Precursors

  • Drivers, Aims, and Directives
  • Solution Descriptions and Plans
  • Standards
  • Scope of Architecture Work
  • Requirements
  • Regulatory Requirements
  • Business Case

Module 3: Architecture Frameworks

  • Architecture Process Frameworks 
  • Architecture Description Structures
  • TOGAF® Overview
  • Architecture Models and Languages

Module 4: Architecture Precursors

  • Drivers, Aims, and Directives
  • Solution Descriptions and Plans
  • Standards
  • Scope of Architecture Work
  • Requirements
  • Regulatory Requirements
  • Business Case

Module 5: Business Architecture

  • Business Architecture Structure and Behavior
  • Business Process Decomposition and Automation
  • Design for Business Security

Module 6: Data Architecture

  • Data Architecture
  • Data Qualities and Integration
  • Design for Data Security

Module 7: Design for NFRS

  • Design for Performance
  • Design for Resilience
  • Design for Recoverability
  • Design for Integrity
  • Design for Serviceability and Security

Module 8: Applications Architecture

  • Applications Architecture Structure
  • Applications Architecture Behavior
  • Applications Integration
  • Design for Applications Security

Module 9: Infrastructure Architecture

  • Basic Concepts
  • Infrastructure Services and Components
  • Enterprise Technology Rationalization
  • Enterprise Technology Definition
  • Connecting Applications to Networks
  • Design for Infrastructure Security

Module 10: Software Architecture

  • Design Concepts
  • Component Interfaces
  • Component Structures and Patterns
  • Component Interoperation Styles
  • Component Communication Styles

Module 11: Migration Planning

  • Business Case
  • ROI
  • Solution Options
  • Risk Analysis
  • Gap Analysis
  • Trade-Off Analysis
  • Planning Techniques

Module 12: Architecture Management

  • Architecture Implementation
  • Architecture Change Management
  • Architecture Governance
  • Architecture in Operations

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Who should attend this BCS Practitioner Certificate in Enterprise and Solution Architecture Course?

The BCS Practitioner Certificate in Enterprise and Solution Architecture Training Course in the United States is intended for professionals who want to deepen their understanding and skills in the field of Enterprise and Solution Architecture. This Business Analysis Certification is particularly beneficial for:

  • Enterprise Architects
  • Solution Architects
  • IT Architects
  • Business Architects
  • System Designers
  • Technical Leads
  • IT Managers
  • Project Managers

Prerequisites of the BCS Practitioner Certificate in Enterprise and Solution Architecture Course

Delegates must possess either the BCS Intermediate Certificate in Enterprise and Solutions Architecture or the new BCS Foundation Certificate in Architecture Concepts and Domains to attend this course.

BCS Practitioner Certificate in Enterprise and Solution Architecture Training Course Overview

Enterprise Architecture (EA) serves as the blueprint for how an organization structures its Information Technology (IT) to align with business goals, enabling strategic planning and decision-making. On the other hand, Solution Architecture (SA) Course in the United States is more focused on designing and implementing individual projects or solutions within the broader Enterprise Architecture.

The BCS Practitioner Certificate in Enterprise and Solution Architecture Course in the United States is designed for professionals who aspire to become enterprise or solution architects, as well as professionals in related fields, such as IT management, systems engineering, and software development. By mastering this course, professionals can gain the skills and knowledge necessary to make a significant contribution to their organizations and advance their careers in the IT industry.

This 2-day Business Analysis Certification in the United States prepares you for the Practitioner Certificate in Enterprise and Solution Architecture Exam, which upon completion provides the BCS Practitioner Certificate. This allows holders to demonstrate their skill and expertise in using a range of concepts, approaches and techniques for Enterprise and Solution Architecture.

Course Objectives

  • To provide a thorough understanding of core concepts and methodologies used in Enterprise and Solution Architecture
  • To equip learners with the practical skills necessary to design and implement effective architectural solutions
  • To learn about Applications and Infrastructure Architecture
  • To enhance delegates’ knowledge of key frameworks and standards used in the architectural domain
  • To provide a foundation for communicating and collaborating effectively with stakeholders and other key personnel involved in architectural projects

After successfully completing this Business Analysis Course, delegates in the United States will receive the BCS Practitioner Certificate in Enterprise and Solution Architecture, demonstrating their proficiency in enterprise and solution architecture principles and practices. This internationally recognized qualification will enhance their professional credentials and widen career opportunities in the IT industry.

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What’s included in this BCS Practitioner Certificate in Enterprise and Solution Architecture Course?

  • BCS Practitioner Certificate in Enterprise and Solution Architecture Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Practitioner Certificate in Enterprise and Solution Architecture Certificate
  • Digital Delegate Pack  

Show moredown

BCS Practitioner Certificate in Enterprise and Solution Architecture Exam Information

The BCS Practitioner Certificate in Enterprise and Solution Architecture Exam assesses professionals' understanding and proficiency in enterprise and solution architecture principles and practices. The format of the exam is as follows: 

  • Question Type: Scenario-based
  • Pass Marks: 65% 
  • Duration: 50 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (1 days)

Online Self-paced (8 hours)

BCS Business Analysis Diploma Oral Preparation Workshop Exam

Business Analysis Diploma Oral Preparation Workshop Outline

The oral exam tests delegates on topics from the four taught modules and the oral examination syllabus. The course revisits the essential content from the core modules and the specialist modules.

Domain 1: Business Context

  • Rationale for Business Analysis
  • Holistic View of a Business System
  • Competencies of a Business Analyst
  • Professionalism in Business Analysis
  • Business Environment Analysis
  • SWOT Analysis
  • Business Performance Measurement
  • Business Analysis within the Lifecycle for Business Change

Domain 2: Business Analysis Techniques

  • Investigating and Documenting Business Situations
  • Stakeholder Analysis
  • Modelling Business Activities
  • Business Events
  • Business Rules
  • Gap Analysis

Domain 3: Business Case Development

  • Rationale for Making a Business Case
  • Contents of a Business Case
  • Options
  • Financial Case
  • Investment Appraisal Techniques
  • Risk Analysis
  • Impact Analysis
  • Lifecycle for the Business Case

Domain 4: Requirements Definition

  • Requirements Engineering
  • Requirements Elicitation
  • Requirements Analysis
  • Requirements Validation

Domain 5: Requirements Management and Documentation

  • Requirements Management
  • Change Control
  • Version Control
  • Tools in Requirements Management
  • Types of Requirements
  • Legal Issues and Business Analysis
  • Documenting Requirements
  • Requirements Modelling

Domain 6: Practitioner Specialism

  • Relevance to the Business Analyst Role
  • Relevance of the Module to an Organization
  • Description of the Module

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Who should attend this BCS Business Analysis Diploma Oral Preparation Workshop?  

The BCS Business Analysis Diploma Oral Preparation Workshop is a pivotal course in the United States tailored for candidates approaching their final oral examination as a part of the BCS Business Analysis Diploma. This workshop can be beneficial for professionals, including:

  • BCS Diploma Candidates
  • Process Improvement Specialists
  • Business Analysts
  • Business and IT Professionals
  • Project and Change Managers
  • Business Consultants
  • Business Stakeholders

Prerequisites of the BCS Business Analysis Diploma Oral Preparation Workshop

To register in the BCS Business Analysis Diploma Oral Preparation Workshop, delegates must meet specific criteria. They should have already passed the written examinations required for the BCS Business Analysis Diploma and be in the process of preparing for the oral examination. Having a solid understanding of the BCS Business Analysis syllabus is also advantageous for delegates as it will facilitate their participation in the workshop.

Business Analysis Diploma Oral Preparation Workshop Overview

The Business Analysis Diploma Oral Preparation Workshop is an intensive course designed to equip delegates in the United States with the skills and confidence they need to excel in the oral examination for the BCS International Diploma in Business Analysis. This comprehensive workshop covers the key areas of business analysis, including eliciting and documenting requirements, modeling business processes, and stakeholder management.

Proficiency in business analysis is essential for professionals in the United States who aim to enhance their career prospects in enterprise architecture, project management, or business process improvement. The Business Analysis Diploma Oral Preparation Workshop is tailored for those pursuing the BCS International Diploma in Business Analysis, ensuring they are fully prepared for the oral examination, a crucial component of the qualification process.

This 1-day training in the United States workshop is specifically designed to provide delegates with a strategic advantage when facing the oral examination, a critical component of the BCS International Diploma in Business Analysis. Through expert instruction and sample oral questions, delegates will acquire essential knowledge about exam expectations and the most effective preparation techniques.

Course Objectives

  • To provide delegates with a clear understanding of the BCS International Diploma in Business Analysis and the role of the oral examination within it
  • To familiarize delegates with the expectations and assessment criteria of the oral exam
  • To offer guidance on effective preparation strategies for the oral examination
  • To provide delegates with practical experience in tackling sample oral questions
  • To improve delegates' confidence and competence in articulating their knowledge and skills during the oral assessment
  • To equip delegates with the knowledge and resources necessary to excel in the oral component of the BCS International Diploma in Business Analysis

Completing this workshop in the United States will empower delegates to approach the oral exam with confidence, enhancing their prospects of achieving this prestigious qualification.

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What’s included in the BCS Business Analysis Diploma Oral Preparation Workshop?

  • BCS Business Analysis Diploma Oral Preparation Workshop Examination
  • World-class training sessions from Experienced Instructors
  • BCS Business Analysis Diploma Oral Preparation Workshop Certificate
  • Digital Delegate Pack

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Business Analysis Diploma Oral Preparation Workshop Exam information

This is a workshop designed to specifically prepare delegates for the BCS International Diploma in Business Analysis Oral Examination. The details of this Business Analysis Diploma Oral exam are as follows: 

  • Question Type: Scenario based  
  • Duration: 50 Minutes  
  • Exam Type: Oral 
  • Examiners: Conducted by 2 examiners

PLEASE NOTE: The exam related to this course is not included within the price of this course and must be booked separately 

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Official BCS Foundation Certificate in Agile Exam

BCS Foundation Certificate in Agile Course Outline

This course will include the following topics

Module 1: Why Agile?

  • Introduction to Agile
  • Linear Development Approach
  • VUCA Environment
  • Origins of Agile
  • Agile Manifesto and its Principles
  • Pillars of Scrum

Module 2: Individuals and their Interactions Over Processes and Tools

  • Ways to Undermine Agile Team Performance
  • Agile Team Performance
  • Team Motivation and Self-Organizing Autonomous Teams
  • How to do Agile Teams Interact?

Module 3: Working Software Over Comprehensive Documentation

  • Working Software
  • Agile Project Management for Non-Software Projects
  • Seven Wastes of Lean Apply to Software

Module 4: Customer Collaboration Over Contract Negotiation

  • Agile Team’s Relationship with Its Customers
  • How do Agile Teams Use Time Boxes and Iterations?
  • Product Owner Role and their Responsibilities

Module 5: Responding to Change Over Following a Plan

  • Agile Teams Respond to Change
  • How do Agile Teams Recognize?
  • Different Levels of Planning

Module 6: Agile Mindset

  • Servant Leadership
  • Cross Functional and Self Organizing
  • Agile Team Transparency
  • Maximizing the Amount of Work Not Done
  • Agile Teams Maintain Sustainable Pace
  • Critical Factors in Creating Motivated Teams
  • Psychological Safety for High Performing Teams
  • Incremental and Iterative Delivery

Module 7: Roles in Agile Teams

  • Three Scrum Roles
  • Roles Outside the Scrum Team

Module 8: Common Agile Practice

  • Team Leadership and Organization
  • Requirements
  • Estimation
  • Software Development

Module 9: Agile in Practice

  • Agile Approaches
  • Scaling Method
  • Metrics to Become a Healthy Agile Team

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Who should attend this BCS Foundation Certificate in Agile Course?

The BCS Foundation Certificate in Agile Course in the United States is tailored for individuals who are involved in, or aiming to be involved in, Agile projects and methodologies.

A few of the professionals who will benefit from this course are:

  • Aspiring Agile Practitioners
  • Project Managers
  • Business Analysts
  • Software Developers and Testers
  • Scrum Masters and Product Owners
  • Change Managers
  • IT and Business Managers
  • Quality Assurance Professionals

Prerequisites of this BCS Foundation Certificate in Agile Course

There are no formal prerequisites for this BCS Foundation Certificate in Agile Course.  However, a basic familiarity with Project Management and Software Development concepts can be beneficial.

BCS Foundation Certificate in Agile Course Overview

The BCS Foundation Certificate in Agile Course in the United States offers a comprehensive introduction to Agile methodologies and their relevance in modern business practices. Agile principles are crucial for professionals seeking to enhance their project management and collaboration skills, making this course essential for those aiming to thrive in dynamic work environments.

Professionals in project management, software development, and business analysis should master Agile principles for effective project execution. This course in the United States equips participants with a foundational understanding of Agile concepts, empowering them to contribute to agile project teams and enhance overall project success.

The 1-day training by the Knowledge Academy focuses on practical applications of Agile principles. Delegates in the United States will gain insights into Agile frameworks, tools, and techniques, fostering an agile mindset. This training provides the necessary skills for successful Agile implementation in various business scenarios, ensuring participants can apply Agile methodologies effectively.

Course Objectives

  • To provide a solid understanding of the fundamental principles and practices underlying Agile methodologies
  • To equip learners with the knowledge and skills required to work effectively within an Agile team
  • To foster an understanding of how to apply Agile principles to deliver value and improve project outcomes.
  • To enhance communication and collaboration skills, which are essential for successful Agile projects
  • To provide insight into how to manage and cope with change in an Agile environment

Upon completing this course, delegates in the United States will possess a solid understanding of Agile principles and practices, enabling them to contribute effectively to agile projects. With the BCS Foundation Certificate in Agile, individuals will have a recognized credential, validating their agile proficiency and positioning them as valuable contributors to teams and organisations adopting Agile methodologies.

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What’s included in this BCS Foundation Certificate in Agile Course?

  • BCS Foundation Certificate in Agile Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Agile Certificate
  • Digital Delegate Pack

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BCS Foundation Certificate in Agile Exam Information

The BCS Foundation Certificate in Agile Examination assesses participants' understanding of foundational principles and practices of Agile methodologies. This certification focuses on evaluating an individual's knowledge of Agile concepts and techniques used in delivering value and managing projects in an Agile environment. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book 

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (10 days)

Online Self-paced (80 hours)

Official BCS International Diploma in Business Analysis Exams

BCS International Diploma in Business Analysis Outline

BCS Core modules you must pass both:

BCS Knowledge based modules, you must pass one of these:

BCS Practitioner Modules, you must pass one of these:

BCS Oral Preparation Workshop - Exam to be booked separately

After you have taken and passed 2 Core modules, 1 Knowledge based module, 1 Practitioner module & BCS Oral Preparation Workshop you are then ready to take the Oral Exam.

After you have taken the Oral Preparation Workshop, you're required to book the actual oral exam through the BCS Portal.

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Who should attend this BCS International Diploma in Business Analysis Course?

The BCS International Diploma in Business Analysis Training Course is a comprehensive course that equips individuals with advanced Business Analysis skills. The professions who will benefit the most from this course are:

  • Business Analysts.
  • Project Managers.
  • Product Managers.
  • System Analysts.
  • Process Improvement Specialists.
  • Management Professionals.
  • Business Change Members.

Prerequisites of the BCS International Diploma in Business Analysis Course

Although there are no fixed set of prerequisites for the course, there are certain eligibility criteria that the delegates must adhere to. For registering in such Business Analsis Courses, the candidates typically need:

  • Work experience, ideally in a business field.
  • Prior Business Analysis experience.
  • Basic IT and systems knowledge.
  • Proficiency in the instruction language, usually English.
  • Possibly, the BCS Business Analysis Foundation Certificate.

BCS International Diploma in Business Analysis Overview

The (BCS) International Diploma in Business Analysis Certification is a widely accepted qualification that backs the skillsets and proficiency of business analysts in dealing with organisations’ needs and business requirements. This business analysis course covers the fundamental concepts in a comprehensive way for professionals to grasp, and they will have the essential tools to perform efficiently in their respective fields, and as they apply these skills to their organization, they can bring new business solutions that are well defined and implementable.

Companies presently experience the need for well-positioned business analysts on a par with ever before. The BCS International Certificate of proficiency in Business Analysis Currency is intended for individuals who are planning on augmenting their CVs in business analysis, project management, business process development, and enterprise architecture. They can stay one step ahead of their competitors, advance their careers, and thus become a crucial link in the successful industry representatives.

The intensive course of Business Analysis Training lasts 10 days during which students will study practical aspects of Business Analysis, namely requirements engineering, business change, business finance, and business architecture. They will see their mentors in action, participate in case studies and application practices, and also exploit the available resources, equipping them to face and navigate the complexities and challenges of Business Analysis in the present high-paced business world.

Course Objectives

  • To provide delegates with a comprehensive understanding of Business Analysis principles and practices.
  • To effectively manage stakeholders and their expectations throughout the Business Analysis process.
  • To equip delegates with the knowledge and skills required to excel in Business Analysis roles and contribute to organisational success.
  • To offer practical insights and hands-on experience in analysing and solving real-world business problems.
  • To ensure that delegates are well-prepared to pass the BCS Business Analysis Diploma exams and earn their certification.
  • To design and evaluate potential business solutions to address identified business needs.

 Once the course is successfully completed, they will hold globally recognised business analysis certificate which will provide them not only a confidence boost but also skills necessary for a successful professional life as great business analysts.

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What's included in the BCS Business Analysis Diploma in Business Analysis Training Course?

  • BCS Business Analysis Diploma in Business Analysis Examination.
  • World-Class Training Sessions from Experienced Instructors.
  • BCS Business Analysis Diploma in Business Analysis Certificate.
  • Digital Delegate Pack.

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BCS International Diploma In Business Analysis Examination Information

Two Core Modules to pass:

  • BCS Certificate in Business Analysis Practice
  • BCS Certificate in Requirements Engineering

One Knowledge Based Module:

  • BCS Certificate in Commercial Awareness
  • BCS Foundation Certificate in Business Analysis
  • BCS Foundation Certificate in Organisational Behaviour
  • BCS Foundation Certificate in Business Change
  • BCS Foundation Certificate in IS Project Management

One Practitioner Module:

  • ​BCS Certificate in Modelling Business Processes
  • BCS Practitioner Certificate in Benefits Management and Business Acceptance

Please note there are 3 other practitioner modules which you can take, however, The Knowledge Academy do not have these courses.

  • BCS System Modelling Techniques
  • BCS System Development Essentials
  • BCS Data Management Essentials

BCS Core Modules:

BCS Certificate in Business Analysis Practice Examination Information

This BCS Business Analysis Practice exam is formatted in the following way:

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 52/80
  • Calculators: Calculators cannot be used during this examination

BCS Certificate in Requirements Engineering Examination Information

This BCS Business Analysis Practice exam is formatted in the following way:

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 50/80
  • Calculators: Calculators cannot be used during this examination

BCS Knowledge Based Modules

BCS Foundation Certificate in Organisational Behaviour

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in Business Analysis Examination Information

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in Business Change Examination Information

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Foundation Certificate in IS Project Management Examination Information

  • Type: Multiple Choice
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 26/40
  • Calculators: Calculators cannot be used during this examination

BCS Practitioner Modules

BCS Practitioner Certificate in Modelling Business Processes Examination

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes
  • Supervised: Yes
  • Open Book: No
  • Pass Mark: 50/80
  • Calculators: Calculators cannot be used during this examination

BCS Practitioner Certificate in Benefits Management and Business Acceptance Examination Information

  • Type: Scenario Based Written Examination
  • Duration: 60 Minutes + 15 Minutes Reading Time
  • Supervised: Yes
  • Open Book: Yes
  • Pass Mark: 50%
  • Calculators: Calculators cannot be used during this examination

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Foundation Certificate in Business Analysis Exam

BCS Foundation Certificate in Business Analysis Course Outline

This course covers the following key areas, which on completion, delegates will be able to demonstrate exceptional knowledge and understanding:

Module 1: Introduction to Business Analysis

  • What is Business Analysis?
  • Development of Business Analysis
  • Scope of Business Analysis Work
  • Principles of Business Analysis
  • Role and Responsibilities of a Business Analyst
  • Variants of the Business Analyst Role

Module 2: Competencies of a Business Analyst

  • T-Shaped Professional
  • Ways of Developing the Competencies

Module 3: Strategic Context for Business Analysis

  • What is Strategy?
  • Business Analysis and Strategic Context
  • Adaptive Strategy Development
  • Linear Strategy Development
  • Hybrid Strategy Development
  • Understanding the Strategic Context
  • PESTLE
  • VMOST
  • VMOST and the Core Building Blocks for the Strategic Context
  • Performance Measurement
  • Critical Success Factors (CSF)
  • Key Performance Indicators (KPI’s)
  • Performance Measurement and VMOST
  • SWOT Analysis
  • Strategy Execution
  • Business Model Canvas
  • POPITTM

Module 4: Introduction to Business Analysis Service Framework

  • Business Analysis Service Framework
  • Strategic Context for the BA Service
  • Recipients of Business Analysis Services

Module 5: Investigating the Business Situation

  • Investigating the Business Situation
  • Investigation Techniques
  • Recording a Business Situation
  • Applicability of Investigation Techniques

Module 6: Analyzing and Managing Stakeholders

  • Stakeholder
  • Categories of Stakeholder
  • Analyzing Stakeholders
  • Describing Stakeholder Responsibilities

Module 7:  Improving Business Services and Processes

  • Business Process Hierarchy
  • Reasons for Modelling Value Streams and Business Processes
  • Techniques Used at the Enterprise Level
  • Value Chain Analysis (Porter)
  • Aspects of the Event Response Level
  • UML Activity Models
  • Analysis Considerations at Actor-task Level
  • Analyzing as-is Process Models
  • Generic Approaches to Improving Business Processes
  • Purpose of Customer Journey Maps

Module 8: Defining the Solution

  • Gap Analysis Process
  • POPIT™ and Gap Analysis
  • Formulating Options
  • Types of Options
  • Design Thinking
  • Divergent and Convergent Thinking

Module 9: Making the Business Case

  • Business Case in the Project Lifecycle
  • Identify the Areas of Feasibility Assessment
  • PESTLE for Feasibility Assessment
  • Structure of a Business Case
  • Analysis of Costs and Benefits
  • Impact Assessment
  • Risk Assessment
  • Business Case within an Agile Context
  • CARDI Log
  • Investment Appraisal
  • Investment and Appraisal Techniques
  • Payback
  • Payback and Risk – Time Value of Money
  • Discounted Cash Flow
  • Internal Rate of Return

Module 10: Establishing the Requirements

  • Importance of Requirements
  • Requirements Engineering Framework
  • Actors in Requirements Engineering
  • Types of Requirements
  • Other Types of Requirements
  • Hierarchy of Requirements
  • Requirements Elicitation
  • Tacit Knowledge
  • Requirements Analysis
  • Elements of Requirements Analysis
  • Business Rules
  • Requirement Filters
  • INVEST
  • MoSCoW

Module 11: Documenting and Modelling Requirements

  • Documenting and Managing Requirements
  • Importance of Documentation
  • Documentation Styles
  • Requirements Catalogue
  • User Stories
  • Documentation Styles – User Stories
  • Use Case Diagram
  • Context Diagram
  • Use Case Description
  • Modelling Data Requirements
  • Class Model
  • Product Backlog in an Agile Environment
  • Business Requirements Document

Module 12: Validating and Managing Requirements

  • Requirements Engineering Framework
  • Requirements Validation
    • Formal
    • Agile
  • Requirements Management
    • Traceability
    • Change Control

Module 13: Delivering the Requirements

  • Delivery Lifecycles 
    • Waterfall
    • ‘V’ Model
    • Incremental
    • Iterative lifecycle (Agile)
  • Advantages and Disadvantages of the Lifecycles

Module 14: Delivering the Business Solution

  • People at the Heart of Business Change Design and Development
  • POPIT Perspective
  • BA Role in Design and Development
  • Implementation - Business Readiness Assessment
  • Business Readiness Assessment (Mckinsey 7S Framework)
  • Business Readiness Assessment (CPPOLDAT)
  • Considering Migration and Transition
  • Human Response to Change
  • Responses to Change SARAH
  • Realization Stage
  • Benefits Management Process
  • Benefits Plan
  • Benefits Dependency Network
  • Benefits Review
  • Scheduled Reviews
  • Unscheduled Reviews
  • Benefits Realization Report

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Who should attend this BCS Foundation Certificate in Business Analysis Course?

The BCS Foundation Certificate in Business Analysis Course in the United States is suitable for a wide range of professionals and individuals who are interested in gaining foundational knowledge and skills in business analysis. This course can be beneficial for professionals, including:

  • Aspiring Business Analysts
  • Entry-level Business Analysts
  • Business Consultants
  • Systems Analysts
  • Project Managers
  • Quality Assurance Professionals

Prerequisites of the BCS Foundation Certificate in Business Analysis Course

There are no formal prerequisites to attend this BCS Foundation Certificate in Business Analysis Course. However, a basic understanding of business operations and projects can be beneficial.

BCS Foundation Certificate in Business Analysis Course Overview

The BCS Foundation Certificate in Business Analysis is a certification course in the United States that provides an introduction to the fundamentals of business analysis. Business analysis is a vital component of achieving success in any organization. Business Analysts play a pivotal role in identifying areas for improvement, implementing changes, and ensuring smooth transitions within organizations.

With the growing dependence of businesses on data-driven decision-making, the demand for skilled business analysts is growing rapidly. The BCS Foundation Certificate in Business Analysis in the United States is designed for individuals who aspire to become business analysts, as well as professionals in related fields, such as project management. Mastering the fundamentals of business analysis could help professionals contribute to organizational success and advance their careers.

Through this 3-day Business Analysis Training Course, delegates in the United States will gain valuable insights into various critical areas, including research methods, documenting process models, change management, and risk assessments. They will emerge with the competence to analyze stakeholders, develop business cases, manage change processes and evaluate strategies, all of which are essential for driving organizational success.

Course Objectives

  • To understand the role and responsibilities of a business analyst
  • To identify and analyze business needs
  • To elicit and document business requirements
  • To model business processes using industry-standard notations
  • To evaluate potential business solutions
  • To manage stakeholders and their expectations
  • To apply project management principles to Business Analysis activities

Upon completing this course, delegates in the United States will receive the BCS Foundation Certificate in Business Analysis, demonstrating their foundational knowledge of business analysis principles and practices. This internationally recognized Business Analysis Certification will enhance their professional credentials and career opportunities in business analysis.

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What’s included in the BCS Foundation Certificate in Business Analysis Course?

  • BCS Foundation Certificate in Business Analysis Examination
  • World-class training sessions from Experienced Instructors
  • BCS Foundation Certificate in Business Analysis Certificate
  • Digital Delegate Pack

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BCS Foundation Certificate in Business Analysis Exam Information

The BCS Foundation Certificate in Business Analysis Exam assesses participants' understanding of foundational business analysis principles and practices. This certification focuses on evaluating an individual's knowledge of key concepts and techniques used in business analysis. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 Questions 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book 

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

BCS Foundation Certificate in Digital Business Change Exam

BCS Foundation Certificate in Business Change Course Outline

This training course will explore the following areas:

Domain 1: Business Change Principles

Module 1: Degrees of Business Change

  • Venkatraman’s Business Transformation Model
    • Evolutionary
    • Revolutionary

Module 2: Business Change Lifecycle

  • Stages of Business Change Lifecycle

Domain 2:  Business Alignment

Module 3: Aspects Specific to an Organization for Aligning Business Change

  • External Environment
  • Enterprise Architecture

Module 4: Process and Techniques Used to Develop a SWOT Analysis

  • Introduction
  • Techniques to Analyse the External Environment

Module 5: Frameworks for Analyzing Organizational Culture

  • Handy’s Model of Organizational Culture
  • Cultural Web

Module 6: Hofstede’s Dimensions of National Culture

  • Describe Hofstede’s Dimensions of National Culture

Module 7: Balanced Scorecard, Critical Success Factors (CSF), and Key Performance Indicators (KPI)

  • Balanced Scorecard
  • Critical Success Factors
  • Key Performance Indicators (KPI)

Domain 3: Business Improvement Definition

 Module 8: Investigation Techniques

  • Interviews
  • Observation
  • Workshops
  • Scenarios
  • Surveys
  • Document Analysis

Module 9: Techniques to Analyse the Root Causes of Problems

  • Fishbone
  • Mind Maps
  • Rich Pictures

Module 10: Identify Categories of Stakeholder

  • Introduction
  • Stakeholder Wheel
  • Types of Stakeholders

Module 11: Techniques to Analyse and Manage Stakeholders

  • Stakeholder Analysis
  • Power/Interest Grid
  • CATWOE
  • RACI Chart

Module 12: Gap Analysis Process, Comparing Existing and Target States

  • Gap Analysis
  • Identify the Current Situation
  • Set S.M.A.R.T Goals
  • Analyse Gaps
  • Establish a Plan to Close Existing Gaps

Module 13: Process for Evaluating Options

  • Identifying Options
  • Evaluating Feasibility

Module 14: Contents and Structure of a Business Case

  • Background and Objectives
  • Categories of Costs and Benefits
  • Impact Assessment
  • Risk Assessment

Module 15: Distinguish Between Investment Appraisal Techniques

  • Payback
  • Discounted Cash Flow
  • Internal Rate of Return

Module 16: Distinguish Between the Change Programme and the Change Project

  • Change Programme Vs Change Project

Module 17: Requirements

  • Overview
  • Types of Requirement
  • Scope of the Selected Option: Use Case Diagrams

Domain 4: Business Change Design and Development

 Module 18: Describe the POPIT

  • People
  • Organization
  • Process
  • Information
  • Technology

Module 19: Testing in the Business Change Process

  • V Model

Domain 5: Business Change Implementation

 Module 20: Business Readiness Assessment

  • Force Field Analysis
  • Kotter Approach to Change

Module 21: process for Implementing the Solution

  • Implementation Approaches
  • Lewin’s Model of Organizational Change

Module 22: Responses to Change

  • Emotional Impact of Changes: SARAH Model
  • Conscious Competence Learning Model

Module 23: Purpose of Post-implementation Review

  • Post-Implementation Review

Domain 6: Benefits Management and Realization

 Module 24: Benefits Management Process/Lifecycle

  • Benefits Management Process/Lifecycle

Module 25: Benefits Categories

  • Financial
  • Quantifiable
  • Measurable
  • Observable

Module 26: Role of the Benefit Owner

  • Introduction
  • Contents of the Benefits Plan
  • Purpose, Conduct, and Outcomes of a Benefits Review

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Who should attend this BCS Foundation Certificate in Business Change Course?

The BCS Foundation Certificate in Business Change Course is designed for individuals involved in or impacted by Organizational Change initiatives.

 A few of the professionals who will benefit from this course are:

  • Change Managers
  • Business Analysts
  • Project Managers
  • Business Managers and Team Leaders
  • IT Professionals
  • HR Professionals
  • Operational Managers
  • Strategy Developers

Prerequisites of the BCS Foundation Certificate in Business Change Course

The BCS Foundation Certificate in Business Change Course has no strict prerequisites. However, a foundational understanding of business operations and organizational change can be advantageous.

BCS Foundation Certificate in Business Change Course Overview

Business Change is the process of transforming an organization from its current state to its desired state. There are several factors that can drive it, including new technologies, changing customer needs, or regulatory compliance. The BCS Foundation Certificate in Business Change in the United States provides an in-depth overview of the key principles and practices involved in managing Business Change effectively.

Business Change is a critical component of organizational success. By effectively managing business change, organizations can improve their efficiency, productivity, and customer satisfaction. The BCS Foundation Certificate in Business Change in the United States is ideal for professionals who want to gain the skills and knowledge they need to lead and support Business Change initiatives. This includes professionals in roles such as Business Analysts, Project Managers, Change Managers, and anyone else involved in the planning and implementation of change.

This comprehensive 2-day Business Analysis Certification in the United States will provide delegates with a solid understanding of the business change lifecycle, from identifying and analyzing business needs to developing and implementing change solutions. Delegates will also learn how to manage stakeholders and risks throughout the change process. With the help of lectures, discussions, and case studies, delegates will gain the practical skills they need to apply business change principles to real-world scenarios.

Course Objectives

  • To provide a comprehensive understanding of the principles and practices involved in Business Change
  • To equip learners with the knowledge and tools necessary to contribute effectively to change initiatives within their organizations
  • To foster an understanding of how to align Business Change initiatives with organizational objectives
  • To develop the ability to analyze the current state of the organization and identify areas for change
  • To enhance communication and stakeholder engagement skills to support successful change implementation

Upon completing this Business Analysis Certification, delegates in the United States will receive the BCS Foundation Certificate in Business Change. This internationally recognized qualification will demonstrate their proficiency in Business Change principles and practices and enhance their career prospects.

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What’s included in the BCS Foundation Certificate in Business Change Course?

  • BCS Foundation Certificate in Business Change Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Business Change Certificate
  • Digital Delegate Pack

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BCS Foundation Certificate in Digital Business Change Exam Information

The BCS Foundation Certificate in Digital Business Change exam evaluates a candidate’s comprehensive understanding of the principles, methodologies, and tools essential for managing digital business change effectively. The format of the exam is as follows:

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Foundation Certificate in IS Project Management Exam

BCS Foundation Certificate in IS Project Management Course Outline

The following outline contains the aims and objectives that shall be covered during the course. 

Module 1: Projects and Project Work

  • What is a Project?
  • Business-as-Usual
  • Project
  • Project Management Problems
  • Development Process Models
  • PRINCE2® Methodology
  • AGILE® Methodology
  • System Development Life Cycle
  • Concept of Initiation
  • Elements of Project Management
  • Project, Stage, Team, and Project Plans
  • Contents of a PID and PRINCE2® PID
  • Cost/Benefit Analysis
  • Net Present Value and Payback Period
  • Implementation Strategies

Module 2: Project Planning

  • Approaches to Planning
  • Product Based Planning Benefits
  • Product Breakdown Structure
  • Product Flow Diagram
  • Activity Planning
  • Precedence Network Conventions
  • Activity Network
  • Estimating Elapsed Time
  • Layout of an Activity Box
  • Activity Span
  • Resource Histograms and Gantt Chart

Module 3: Monitoring and Control

  • Project Control Life Cycle Steps
  • What Should We Monitor?
  • How Should We Measure?
  • Apply Control Through Reporting
  • Team Meetings
  • Project Board Meetings
  • Highlight Report
  • Take Corrective Action
  • Standard Control Strategies
  • Cumulative Resource Chart and Earned Value Analysis

Module 4: Change Control and Configuration Management

  • Change Management
  • Change Management Roles
  • Change Management Process
  • Configuration Management and Item

Module 5: Quality

  • Phillip Crosby
  • Quality Characteristics
  • Establishing Quality Requirements
  • Product Description
  • Elements of Quality Management
  • Detecting Defects
  • Roles in Quality Reviews
  • Walkthrough of an Inspection
  • Dynamic Testing
  • Evaluating Suppliers
  • ISO 9001:2000 Principles

Module 6: Estimating

  • Generic Techniques
  • Expert Judgement (Delphi)
  • Top-Down Estimates and Bottom-Up Estimates
  • Parametric
  • Function Points
  • Analogy
  • Checklist

Module 7: Risk

  • Overview
  • Where do Risks Come From?
  • Types of Risk
  • Risk Management
  • Risk Identification Techniques
  • Identifying and Assessing the Risks
  • Approaches to Risk
  • Risk Impact
  • Probability Impact Grid
  • Risk Responses

Module 8: Project Communications and Organisation

  • Projects and Programmes
  • Identifying Stakeholders
  • Organisation Framework
  • PRINCE2® Organisation Structure
  • Project Board, Project Manager, and Stage Manager
  • Team Leader(s) and Member(s)
  • Project Support Office
  • Project and Quality Assurance Function
  • Project Team and Matrix Management
  • Belbin Types
  • Management Styles
  • Communication and Categorised Methods

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Who should attend this BCS Foundation Certificate in IS Project Management Course?  

The BCS Foundation Certificate in IS (Information Systems) Project Management is tailored to provide participants with a foundational understanding of Project Management within the context of IT and information systems. 

A few of the professionals who will benefit from this Business Analysis course are:

  • IT Project Managers
  • IT Professionals
  • Business Analysts
  • Non-IT Project Managers
  • Team Leaders and Supervisors
  • Product Managers
  • System Analysts

Prerequisites of this BCS Foundation Certificate in IS Project Management Course  

There are no formal prerequisites for the BCS Foundation Certificate in IS Project Management Course. However, a basic understanding of IT concepts and exposure to IT projects might help delegates move forward with the course.

BCS Foundation Certificate in IS Project Management Course Overview

IS Project Management involves applying knowledge, skills, tools, and techniques to meet project requirements. It is essential for the successful delivery of information systems (IS) projects, which can be complex and challenging. The BCS Foundation Certificate in IS Project Management offers a detailed overview of the key principles and techniques of IS project management.

Proficiency in IS project management is imperative for IT Professionals and Project Managers aiming to excel in their roles. This Business Analysis Certification is particularly beneficial for those overseeing IS projects, ensuring they align with organisational goals. Mastering IS project management is crucial for professionals seeking to enhance project delivery, manage risks, and optimise resource utilisation.

This 3-day Business Analysis training provides delegates with an understanding of the essential Project Management principles that are applicable to IS systems and computing environments. It will aid delegates to understand the need for effective project planning and develop skills to meet Project Management challenges. The primary areas covered are project preparation, project management, and tracking project progress.

Course Objectives

  • To provide a solid understanding of the fundamental principles and practices of IS Project Management
  • To equip learners with the necessary skills for effective planning, execution, and control of IS projects
  • To foster an understanding of risk management techniques and their application in IS Project Management
  • To develop the ability to communicate effectively with various stakeholders involved in IS projects
  • To introduce the tools and techniques used for quality assurance and control in IS projects

Upon completing this Business Analysis Course, delegates acquire an understanding of change control, risk assessments, quality advancement, and configuration. They will also have detailed knowledge of project planning, project organisation, project communication, monitoring, configuration, risks, and quality.

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What’s included in this BCS Foundation Certificate in IS Project Management Course?

  • BCS Foundation Certificate in IS Project Management Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in IS Project Management Certificate
  • Digital Delegate Pack 

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BCS Foundation Certificate in IS Project Management Exam Information

The BCS Foundation Certificate in IS Project Management Exam assesses participants' understanding of project management principles and practices within the context of Information systems (IS) projects. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks 
  • Duration: 60 minutes 
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Professional Certificate in Benefits Planning and Realisation Exam

BCS Professional Certificate in Benefits Planning and Realisation Course Outline

Domain 1: Context of Benefits Management

  • Issues with the Relationship of IS/IT Delivery to Benefits
  • Dissatisfaction with Current Approaches to Benefits Delivery
  • Characteristics of a Benefits Management Approach
  • Focusing on Value and Value Networks
  • Value Chains and Value Networks

Domain 2: Benefits Management Process 

  • Rationale for Benefits Management 
  • Origins of Benefits Management Approach and Process
  • Overview of Benefits Management Process

Domain 3: Identifying Drivers, Benefits, and Establishing a Benefits Dependency Network 

  • Why: Identifying Business and Organisational Drivers
  • Establishing Investments Objectives
  • Linking Business Benefits to Drivers
  • What: Business Benefits
  • How: Benefits Dependency Network
  • Measurements and Ownership
  • Benefits and Change Template

Domain 4: Building Business Case 

  • Rationale of Business Case 
  • Structure for Analysing and Describing Benefits
  • Quantifying Benefits 
  • Financial Benefits
  • Investment Appraisal
  • Risk Assessment
  • Completing Business Case

Domain 5: Stakeholders and Change Management 

  • Assessing the Feasibility of Achieving Benefit
  • Stakeholder Analysis and Management Techniques
  • Stakeholder Analysis to Stakeholder Management Action
  • Completing the Benefits Plan
  • Approaches to Managing Change
  • Matching Management Approach with Stakeholder Behaviours
  • Change Management Strategies

Domain 6: Implementing Benefits Management Approach

  • Rationale for Introducing Benefits Management
  • Initiating and Managing a Benefits Driven Project
  • Roles within Benefits Management
  • Benefits Management Workshop
  • Benefits Plan and Project Plan
  • Reviewing and Evaluating Results
  • Establishing Potential for Further Benefits
  • Monitoring Benefits After Implementation
  • Maturity Model for Organisational Benefits

Domain 7: Future of Benefits Management 

  • Characteristics of Benefits Management Approach
  • Using Benefits Management to Formulate and Implement Strategy
  • Incorporating Benefits Management into Strategic Thinking
  • Future Trends in IS/IT and their Implications for Benefits Management

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Who should attend this BCS Professional Certificate in Benefits Planning and Realisation Course?

The BCS Professional Certificate in Benefits Planning and Realisation Course is designed for anyone involved in shaping, leading, delivering, or assuring projects and programmes that aim to bring about beneficial change to their organisation.

A few of the professionals who will benefit from this course are:

  • Benefits Managers
  • Project Managers
  • Business Change Managers
  • Programme Managers
  • Portfolio Managers
  • Business Analysts
  • Senior Executives

Prerequisites of this BCS Professional Certificate in Benefits Planning and Realisation Course

There are no formal prerequisites for this BCS Professional Certificate in Benefits Planning and Realisation Course. However, some experience in Project or Programme Management might be beneficial for the candidates.

BCS Professional Certificate in Benefits Planning and Realisation Course Overview

Benefits Planning and Realisation is a methodology that is step-by-step about identifying, planning, managing, and realising benefits that emanate from investments in projects and initiations by an institution. Such objective is to guarantee the identified gains are quantifiable, attainable and clear making the organisation gain worth. It commences from the project's early phases at identification of possible advantages, and it descends to the late phase of the project at the evaluation of these benefits post completion.

The emergence Of Benefits Planning and Realisation proficiency becomes a forcing factor for management experts with the aim of driving their organisations into success. This Business Analysis Training is of equal use to Benefits Managers, Business Analysts, Project Managers, as well as those who just need to make up their minds.

During the 3-day Business Analysis course, participants will have the opportunity join practical exercises to understand, monitor and acknowledge business benefits. Benefits Planning and Realisation is an approach that provides a systematic framework for managing and realising achieved benefits within the organisation.

Course Objectives

  • To gain an understanding of principles and practices involved in Benefits Planning and Realisation
  • To identify, plan, manage, and realise benefits from projects and programmes
  • To understand the benefits life cycle and the various stages involved in benefits realisation
  • To improve communication and engagement with stakeholders about benefits planning and realisation
  • To learn the tools and techniques used for benefits analysis, monitoring, and measurement

At the completion of the course, partipatants will hold necessary information and abilities required for the performance of comprehensive Benefits Planning and Realisation in their organisations. Equipped as BCS Professional Certificate title holders, delegates would be recognised as professionals for projects delivering measureable and sustainable benefits that return the value.

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What’s included in this BCS Professional Certificate in Benefits Planning and Realisation Course?

  • BCS Professional Certificate in Benefits Planning and Realisation Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Professional Certificate in Benefits Planning and Realisation Certificate 
  • Digital Delegate Pack 

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BCS Professional Certificate in Benefits Planning and Realisation Exam Information

The BCS Professional Certificate in Benefits Planning and Realisation assesses participants' understanding of principles and practices related to benefits management within the context of projects and programs. The format of the exam is as follows: 

  • Question Type: Scenario Based Multiple Choice Questions 
  • Total Questions: 40 
  • Pass Mark: 65%  
  • Duration: 90 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (11 days)

Online Self-paced (88 hours)

BCS Advanced International Diploma in Business Analysis Outline

The content of professional certifications varies across courses. Please visit our individual course pages to acquire this information.

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Who should attend this BCS Advanced International Diploma in Business Analysis Course?

The BCS Advanced International Diploma in Business Analysis is designed for professionals who are already experienced in business analysis and want to further enhance their skills and demonstrate a high level of commitment to their field. This course can be beneficial to a wide range of professionals, including:

  • Business Analysts
  • Senior Business Analysts
  • Business Analysis Managers
  • Solution Architects
  • Project Managers
  • Product Owners
  • Process Improvement Specialists
  • Business Change Managers
  • Enterprise Architects

Prerequisites of the BCS Advanced International Diploma in Business Analysis Course

To obtain the advanced qualification, delegates need:

  • A BCS International Diploma in Business Analysis
  • Five years of relevant field experience in Business Analysis

BCS Advanced International Diploma in Business Analysis Course Overview

Business Analysis includes positioning the needs, designing solutions, and enabling organizational change. Here is such a strategic discipline that connects business objectives and IT capabilities to clear projects' goals for stakeholders. Business analysis makes good in every industry by cultivating processes, improving decisions making and aligning projects with enterprise goals. The Business Analysis gives companies an ability to change, innovate, and stay ahead of the competition in a turbulent business environment by detecting obstacles and anticipating trends.

Expertise in Business Analysis delineates the line of distinction for those who want to be on the forefront of leading the strategic changes. BCS Advanced International Diploma in Business Analysis Certificate has been carved out for experienced Business Analysts, Project Managers and decision makers whose goal is to transition to leadership roles in their careers. It leaves attendants with developed tools of making the right decisions based on the need to benchmark the contemporary business challenges, streamline the operations, and seamlessly lead the strategic decision-making process.

This fast-track 11-day Business Analysis training will be a hands-on course tailored to senior business analysts, enabling them to master various advanced topics including enterprise architecture, strategic business analysis, and change management. Through using such tools as interactive sessions and practical case studies, delegates will be able get better understanding of the theoretical knowledge and improve their strategic capabilities within the organizations they work in.

Course Objectives

  • To master advanced business analysis techniques
  • To excel in stakeholder engagement and management
  • To develop strategies for successful business change implementation
  • To gain insights into Agile and digital transformation practices
  • To enhance problem-solving and critical thinking skills
  • To improve decision-making abilities
  • To learn to navigate complex regulatory environments
  • To achieve BCS International Diploma Certification

The result of this Business Analysis Training is to give the attendees more skills to help them manage the business analysis activities in a project. They will be fully prepared for that they will be able to deal with complex challenges, lead strategic transformations throughout the organization and boost productivity and efficiency of the business.

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What’s included in this BCS Advanced International Diploma in Business Analysis?

  • World-Class Training Sessions from Experienced Instructors
  • BCS Advanced International Diploma in Business Analysis Certificate
  • Digital Delegate Pack

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

Official BCS Practitioner Certificate in Benefits Management and Business Acceptance Exam

BCS Practitioner Certificate in Benefits Management and Business Acceptance Course Outline

Module 1: Introduction

  • Why Manage Benefits?
  • How to Manage Benefits?
  • Business Acceptance
  • V Model
  • BA Road Map

Module 2: Defining the Business Benefits

  • Developing the Business Case
  • Contents of a Business Case
  • Ensuring Strategic Fit
  • Drivers of Business Change
  • Business Change Lifecycle
  • MOST
  • Resource Audit
  • PESTLE
  • Value Chain Analysis
  • Critical Success Factors and Key Performance Indicators

Module 3: Benefits Classification and Networks

  • Benefits Classification
  • Observable Benefits
  • Benefits Dependency Framework
  • Creating Benefits Dependency Framework

Module 4: Planning for Benefits Management

  • Create a Benefits Dependency Network
  • Identifying Benefit Owners
  • Role and Responsibilities of the Senior Responsible Owner
  • Identifying Stakeholders
  • Investment Appraisal – Payback, Net Present Value, and Internal Rate of Return

Module 5: Testing for Business Acceptance

  • Objectives of Acceptance Testing
  • Principles of Testing
  • Acceptance in the SDLC
  • Roles and Contribution in Testing
  • User Acceptance

Module 6: Test Design Techniques

  • Test Conditions and Test Cases
  • Grouping Conditions into Cases
  • Test Case Specification
  • Test Procedure Specification
  • Models to Design Tests and Establish Coverage
  • State Transition Testing
  • Calculating Coverage from State Machine
  • Decision Tables and Trees

Module 7: Reviewing the Business Case

  • Business Case in Project Lifecycle
  • Assessing the Impact of Changes
  • Reassessing the Benefits

Module 8: Implementing the Business Change

  • Planning the Implementation
  • Implementation Strategies
  • Contingency Planning
  • Managing Stakeholders

Module 9: Benefits Delivery

  • SARAH Model
  • Realisation Stage
  • Assessing the Potential

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Who should attend this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course?

The BCS Practitioner Certificate in Benefits Management and Business Acceptance Course is designed to equip individuals with the necessary skills and knowledge to manage benefits and ensure business acceptance on projects. A few of the professionals who will benefit from this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course are:

  • Business Analysts
  • Project and Programme Managers
  • Change Managers
  • Business Managers
  • IT Managers
  • Quality Assurance Professionals
  • Testing Professionals

Prerequisites of the BCS Practitioner Certificate in Benefits Management and Business Acceptance Course

There are no formal prerequisites for this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course. However, foundational knowledge of Business Analysis, Project Management, or Change Management can be beneficial for delegates.
 

BCS Practitioner Certificate in Benefits Management and Business Acceptance Overview

The Benefits Management and Business Acceptance are the fundamental areas an organisation should pay attention, in order to make sure that the projects deliver value and to satisfy stakeholders. Benefits Management implies the process by which you define, plan, assess, and subsequently implement business benefits. That’s about making sure that the desired results are clearly and precisely stated which directly link organisational objectives.

Efficiency in the benefits the management and acceptance is an important factor for business analysts, project managers and those involved in strategic decision making. Enabling businesses to recognise, measure and attain benefits in line with their strategic goals is what this piece of knowledge is all about. The course is of true advantage to people who are interested to increase the level of project value that adds to a business through a successful overall project completion.

This three days BCS Practitioner Certificate in Benefits Management and Business Acceptance Course is a comprehensive support to business leaders who want to dig deeper into benefits management and business acceptance. Through an on-the-job training exercise and practical project cases, participants develop the competencies they require to develop strong benefits management solutions that bring projects to a successful completion and meet business goals.

Course Objectives

  • To provide a comprehensive understanding of the principles and practices involved in Benefits Management and Business Acceptance
  • To equip learners with the skills required to identify, plan, measure, and realise benefits from IT projects
  • To ensure stakeholder engagement and communication throughout the benefits management process.
  • To identify and define measurable benefits aligned with organisational objectives
  • To enhance practical skills in employing tools and techniques for Benefits Management and Business Acceptance

By the end of the course, the delegates will have gained the necessary skills to deal with the complexities of Benefits Management. They will have a recognisable accreditation, a certificate that will assure the customers of their professional abilities thereby enabling them to make a considerable contribution towards their organisation's strategic goals.

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What’s included in this BCS Practitioner Certificate in Benefits Management and Business Acceptance Course?

  • BCS Practitioner Certificate in Benefits Management and Business Acceptance Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Practitioner Certificate in Benefits Management and Business Acceptance Certificate
  • Digital Delegate Pack 

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BCS Practitioner Certificate in Benefits Management and Business Acceptance Exam Information 

The BCS Practitioner Certificate in Benefits Management and Business Acceptance exam evaluates a candidate's skills in aligning projects with strategic goals and ensuring value delivery, as outlined by BCS standards. The format of the exam is as follows: 

  • Question Type: Scenario-based 
  • Pass Mark: 50%  
  • Duration: 60 Minutes  
  • Open Book/ Closed Book: Open Book

Additional time is granted to delegates whose native language is not the language the exam is formulated in. 

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

BCS Foundation Certificate in User Experience Exam

BCS Foundation Certificate in User Experience​ Training Course Outline

Module 1: Guiding Principles

  • Articulate the Importance of Taking the Users' Perspective
  • Key Principles of User-Centred Design
  • ISO 9241 (Important Standard of Usability)
  • User Experience Vs Usability
  • Usability Vs User Acceptance Testing
  • Benefits of Inclusive Design

Module 2: User Research

  • Components of the Context of Use
  • Potential Users of the System
  • Describe the Kinds of Data that Should Be Collected During a Site Visit to Users
  • Observation Vs Interpretation
  • Key Principles of Contextual Inquiry
  • Affinity Programming

Module 3: Illustrating the Context of Use

  • How to Create Personas from User Research Data?
  • Hick's Law
  • How to Identify Users' Key Tasks?
  • Explain the Rationale for Focusing on User Needs
  • Elements of User Story

Module 4: Measuring Usability

  • Define Usability
  • Measures of Usability
  • Role of Design Experiments in Validated Learning
  • Strengths and Weaknesses of Multivariate Testing
  • Value of Iterative Design
  • Good and Bad User Experiences

Module 5: Information Architecture

  • Information Architecture (IA)
  • Schemes for Classifying and Organising Information
  • LATCH Model
  • Organise, Structure, and Label Content
  • Carrying Out an Open and a Closed Card Sort
  • Implementation Model, Mental Model, and Conceptual Model
  • State the Concept of Affordance

Module 6: Interaction Design 

  • Different User Interface Design Patterns
  • Choose the Correct Interactive Control in a UI Design
  • Fitts' Law
  • Concept of Progressive Disclosure
  • Interaction Design Vs Information Architecture
  • User Interface Consistency is an Important Design Principle

Module 7: Visual Design 

  • Fundamental Principles of Visual Design
  • Identify Good and Poor Page Layout
  • Eye-Tracking
  • Metaphorical Representations in Visual Design

Module 8: User Interface Prototyping  

  • Prototyping
  • Different Types of Prototypes
  • Choose Between Different Types of Prototype
  • Appropriate Type of Prototype for the Phase of Design
  • Differences Between Prototypes and Sketches
  • Sketch Paper Prototypes

Module 9: Usability Evaluation  

  • Nielsen's Usability Heuristics
  • Different Kinds of Usability Evaluation
  • Plan Usability Evaluations to Test Design Hypotheses
  • Record the Data from Usability Evaluations
  • Distinguish Between High and Low Severity Usability Problems
  • Moderating a Usability Test
  • Usability Inspection Vs Usability Test
  • Good and Poor Tasks for a Usability Test
  • Difference Between Observation and Interpretation
  • W3C's Web Content Accessibility Guidelines

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Who should attend this BCS Foundation Certificate in User Experience Training Course?

The BCS Foundation Certificate in User Experience (UX) Course caters to professionals eager to deepen their knowledge of UX methodologies and concepts. While it's tailored to a broad audience, there are certain professionals who can benefit particularly from this course, such as:

  • UX Designers
  • UI Designers
  • Web Developers
  • Product Managers
  • Digital Marketers
  • Project Managers
  • Business Analysts

Prerequisites of this BCS Foundation Certificate in User Experience Training Course

There are no formal prerequisites for the BCS Foundation Certificate in User Experience Training Course, as it is designed for both beginners and professionals.

BCS Foundation Certificate in User Experience Training Course Overview

User Experience (UX) refers to all end-user interactions with organisations, services, or goods. UX is all about resolving problems in people's lives and assisting them in achieving their objectives by providing suitable solutions to the problems. It helps organisations to deal with their customers’ pain points, and the UX professionals investigate how to eliminate and build solutions for them. UX aids organisations to provide positive experiences that help them to keep their customers loyal to their products, services, or brand and can be very helpful for their business success.

Attending this BCS Foundation Certificate in User Experience Training Course helps delegates  plan and implement  empirical measures of user behaviour.  Proficiency in UX is essential for professionals aspiring to create digital experiences that resonate with users. This course is tailored for designers, developers, product managers, and anyone involved in digital product creation, providing crucial skills to enhance usability, accessibility, and overall user satisfaction.

This 2-day Business Analysis course covers all necessary concepts that will help delegates to become thoroughly familiar with the user experience. During this training, they will learn about the role of design experiments in validated learning. They will also learn about the value of iterative design, the LATCH model, the appropriate type of prototype for the design phase, Nielsen's usability heuristics, moderating a usability test, and many more. 

Course Objectives

  • To provide a solid understanding of the fundamental principles and concepts of User Experience (UX) design
  • To equip learners with the knowledge and skills necessary to analyse user needs and behaviors to inform UX design decisions
  • To foster an appreciation for the importance of user-centered design in creating effective and enjoyable user experiences
  • To introduce various tools, techniques, and methodologies used in UX design, including usability testing, user research, and interaction design
  • To develop the ability to effectively communicate and collaborate with stakeholders, including users, developers, and business leaders, in UX design projects

Upon completing this CS Foundation Certificate in User Experience Training Course, participants will possess the skills to design user-centric digital experiences. This course is a catalyst for professionals seeking to elevate their digital design capabilities and make a meaningful impact on the user experience landscape.

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What's included within this BCS Foundation Certificate in User Experience Training Course?

  • BCS Foundation Certificate in User Experience Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in User Experience Certificate
  • Digital Delegate Pack

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BCS Foundation Certificate in User Experience Exam Information

The BCS Foundation Certificate in User Experience exam assesses candidates on their foundational knowledge of User Experience (UX) principles, methodologies, and best practices, ensuring their understanding of creating user-centric digital products and services in line with BCS standards. The format of the exam is as follows: 

  • Question Type: Multiple choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Marks: 65%, or 26/40 Marks 
  • Duration: 60 Minutes 
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

BCS Foundation Certificate in Architecture Concepts and Domains Exam

BCS Foundation Certificate in Architecture Concepts and Domains​ Course Outline

Module 1: Fundamentals of Architecture

  • Meaning and Levels of Architecture
  • Various Subdomains of Enterprise Architecture and the Interactions Between Them
  • Purpose and Role of Standards and Frameworks in Architecture
  • Relevant Frameworks and Professional Standards Which Apply to Architecture
  • Meaning and Objectives of Governance, Risk Management and Compliance
  • Architect’s Contribution to a Business Case
  • Purpose and Methods of Performing Gap Analysis
  • Range of Drivers for Architecture
  • Purpose and Use of an Architecture Description

Module 2: Business Architecture

  • Meaning and Objectives of Business Architecture
  • Key Artefacts Commonly Used in Business Architecture
  • Key Activities Undertaken by a Business Architect
  • Structure and Behaviour of a Business System

Module 3: Applications Architecture

  • Meaning and Objectives of Applications Architecture
  • Key Artefacts Commonly Used in Applications Architecture
  • Key Activities Undertaken by an Applications Architect
  • Use and Behaviour of Applications in a Business
  • Purpose and Use of Cross-Reference Grids
  • Different Kinds of Application

Module 4: Data Architecture

  • Meaning and Objectives of Data Architecture
  • Key Artefacts Commonly Used in Data Architecture
  • Key Activities Undertaken by a Data Architect
  • Differences Between Data and Information and How They are Used
  • Data Structures Used by a Business and/or its Applications

Module 5: Infrastructure Architecture

  • Meaning and Objectives of Infrastructure Architecture
  • Key Artefacts Commonly Used in Infrastructure Architecture
  • Key Activities Undertaken by an Infrastructure Architect

Module 6: Software Architecture

  • Meaning and Objectives of Software Architecture
  • Key Artefacts Commonly Used in Software Architecture
  • Key Activities Undertaken by a Software Architect
  • System Modelling Techniques
  • Role of APIs in Software Architecture

Module 7: Security Architecture

  • Identify the Meaning and Objectives of Security Architecture
  • Describe the Key Artefacts Commonly Used in Security Architecture
  • Describe the Key Activities Undertaken by a Security Architect
  • Identify Legislation and Professional Standards Relevant to Security Architecture
  • Identify the Key Concepts in Data Architecture Security
  • Identify the Key Concepts in Applications Architecture Security
  • Key Concepts in Infrastructure Architecture Security

Module 8: Solution Architecture

  • Identify the Meaning and Objectives of Solution Architecture
  • Describe the Key Artefacts Commonly Used in Solution Architecture
  • Describe the Key Activities Undertaken by a Solution Architect
  • Describe Different Types of Solution Requirements
  • Explain the Purpose and Stages of the Solution Architecture Lifecycle
  • Stakeholder Categories in Solution Architecture

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Who should attend this BCS Foundation Certificate in Architecture Concepts and Domains Course?

The BCS Foundation Certificate in Architecture Concepts and Domains Training Course caters to professionals either engaged in or intrigued by IT Architecture. This includes:

  • Aspiring Architects
  • IT Professionals
  • Business Analysts
  • Enterprise Leaders
  • Decision Makers
  • IT Consultants
  • Continuous Integration/Continuous Deployment (CI/CD) Engineers

Prerequisites of the BCS Foundation Certificate in Architecture Concepts and Domains Course

There are no specific prerequisites for attending this BCS Foundation Certificate in Architecture Concepts and Domains. However, some understanding of IT systems and basic business processes could be beneficial.

BCS Foundation Certificate in Architecture Concepts and Domains Course Overview

IT Architecture is the cornerstone of any successful business, encompassing the tools, solutions, and processes needed to realise an organisation's vision efficiently, compliantly, and cost-effectively. This Business Analysis Training delves into the essential concepts of architecture and explores the various domains in which architects operate. Proficiency in this course empowers individuals with the knowledge needed to drive rapid professional growth and gain  career opportunities in the field of architecture.

As businesses increasingly rely on digital technology to drive growth and innovation, the demand for skilled IT architects is soaring. The BCS Foundation Certificate in Architecture Concepts and Domains is designed for individuals who aspire to establish their career in IT architecture, IT management, systems engineering, and software development. By mastering the fundamentals of IT architecture, delegates can create, develop, and execute IT solutions that meet the evolving needs of their organisations.

In this 3-day Business Analysis certification, delegates will gain a thorough understanding of the gap analysis tools to identify differences between two situations or solutions, embodied by two architecture descriptions.  This Business Analysis Certification will be led by our highly professional trainers who have years of experience teaching such courses and will assist delegates in gaining skills and understanding of architecture.

Additionally, this Business Analysis Certification not only imparts knowledge about architecture concepts but also instills the critical skills needed to align an organisation's strategic objectives with its architectural solutions. Delegates will learn how to assess and balance business goals, technical requirements, and compliance regulations, ensuring that architectural decisions align with the overarching vision.

Course Objectives

  • To gain the skills  to maintain suitable hardware and software solutions
  • To understand  how data can be moved through the data lifecycle
  • To know the role and responsibilities of an IT architect
  • To learn about complying with data legislation and regulations
  • To design and develop IT architectures that meet business goals and objectives
  • To apply industry-standard architecture frameworks and methodologies

Upon completing this BCS Foundation Certificate in Architecture Concepts and Domains Training Course, delegates will not only possess a solid understanding of architecture principles but will also be equipped with practical skills to analyse, evaluate, and implement architectural solutions effectively.

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What's included in this BCS Foundation Certificate in Architecture Concepts and Domains Course?

  • BCS Foundation Certificate in Architecture Concepts and Domains Examination
  • World-Class Training Sessions from Experienced Instructors
  • BCS Foundation Certificate in Architecture Concepts and Domains Certificate
  • Digital Delegate Pack  

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BCS Foundation Certificate in Architecture Concepts and Domains Exam Information

The BCS Foundation Certificate in Architecture Concepts and Domains exam evaluates a candidate's foundational understanding of architectural principles, methodologies, ensuring alignment with BCS standards for effective IT and business architectural practices. The format of the exam is as follows: 

  • Question Type: Multiple Choice 
  • Total Questions: 40 
  • Total Marks: 40 Marks 
  • Pass Mark: 65% or 26/40 Marks 
  • Duration: 1 Hour
  • Open Book/Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (5 days)

Online Self-paced (40 hours)

BCS Practitioner Certificate in Information Assurance Architecture Exam

BCS Practitioner Certificate in Information Assurance Architecture Training Course Outline

Module 1: Basics of Information Assurance (IA) Architecture

  • Concepts of IA and Cyber Security, Role of IA Architect, and Security Architectures
  • Knowledge, Skills, and Experience for IA Architects
  • Concepts and Design Principles used by IA Architects
  • High-Level Security Architectures and Related Concepts
  • Importance of Design Patterns and Conceptual Architectures
  • Methods and Techniques used for
  • Risk Assessment
  • Business Impact Analysis
  • Establishing Countermeasures
  • Contingency Plans

Module 2: Innovation and Business Improvement

  • Security Implications and Governance in Business Transitions
  • Organisational Risk, Culture, Appetite, and Risk Tolerance
  • Security as a Business Enabler
  • Continuous Improvement Philosophy
  • Techniques to Measure Security Maturity Levels

Module 3: Advanced Security Architecture Concepts

  • Security Monitoring, Response Solutions, and Services
  • Role of Directories in Authentication and Authorisation
  • Functions of Security Management Within Organisations
  • Network Technologies, Security Controls, and Threats
  • Resilience and Recovery Capabilities
  • Virtualisation and Cloud Platforms Security
  • Industrial Control Systems Threats and Countermeasures
  • Digital Right Managements (DRM) and Data Loss Prevention (DLP) Standards and Technologies
  • Security Threats from Microprocessor-Controlled Devices
  • Mobile Platforms and Technologies
  • Security Mechanisms for Organisational Scenarios
  • Application Security and Framework Compliance
  • Cryptographic Mechanisms and Techniques
  • Threat Modelling Techniques
  • Security Design Patterns and Threat Countermeasures
  • Supplier Assurance and Service Management
  • Authentication, Authorisation, and Accounting Techniques
  • New and Emerging Technologies Impact on Security
  • How Operational Changes can be Managed, Controlled, and Assured?

Module 4: Information Assurance Methodologies

  • Information Assurance and Enterprise Architecture Methodologies
  • Methods, Tools, and Techniques for Identifying Potential Vulnerabilities
  • Penetration Testing: Methods, Tools, and Techniques
  • Vulnerability and Penetration Testing Programs
  • Analyse Frameworks and Tools to Secure Code
  • Product Evaluation and Maturity Models
  • Cryptographic Assurance Framework and Standards

Module 5: Security Across the Lifecycle

  • Roles in Information Assurance Architecture Development
  • Embedding Security Throughout Development
  • Auditability and Traceability Techniques
  • Design Artefacts at Conceptual, Logical, and Physical Layers
  • Security Issues in Commercial Systems and Products
  • Systems Hardening Importance
  • Value of Information Security Architecture in Business Processes

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Who Should Attend this BCS Practitioner Certificate in Information Assurance Architecture Training Course?

The BCS Practitioner Certificate in Information Assurance Architecture Training Course is designed for professionals looking to enhance their technical and strategic skills in information security. It is particularly suitable for:

  • Chief Information Security Officers
  • Information Security Managers
  • IT Security Architects
  • Network Security Engineers
  • Security Compliance Analysts
  • Information Assurance Consultants
  • Security Systems Administrators

Prerequisites for BCS Practitioner Certificate in Information Assurance Architecture Training Course

There are no formal prerequisites to attend this BCS Practitioner Certificate in Information Assurance Architecture Training Course.

BCS Practitioner Certificate in Information Assurance Architecture Training Course Overview

Information Assurance Architecture is the strategic framework that integrates policies and technologies to protect and manage an organisation's data. Its importance lies in providing a comprehensive approach to safeguarding sensitive information against cybersecurity threats, ensuring business continuity, and maintaining legal compliance. Furthermore, the career benefits for delegates are significant, as this training opens doors to advanced roles in cybersecurity, risk management, and compliance, positioning them as key players in the information security field.

In this 5-day BCS Practitioner Certificate in Information Assurance Architecture Training, delegates will dive deep into the complex landscape of information security architecture, learning how to create robust security frameworks that are essential for protecting organisational data. This course covers a wide range of topics, from basic concepts of information assurance to advanced security design patterns and compliance frameworks. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

  • To understand the roles and responsibilities of IA architects
  • To apply security design principles in organisational scenarios
  • To evaluate and mitigate risks using advanced security architectures
  • To implement continuous improvement strategies for security maturity
  • To conduct comprehensive threat modelling and penetration testing
  • To integrate security practices across business processes and lifecycles

After attending this training, delegates will be equipped with the necessary skills to design and implement comprehensive security architectures that align with business objectives and regulatory requirements. They will be capable of identifying vulnerabilities, assessing risks, and applying appropriate mitigation strategies effectively.

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What’s included in this BCS Practitioner Certificate in Information Assurance Architecture Training Course?

  • BCS Practitioner Certificate in Information Assurance Architecture Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Practitioner Certificate in Information Assurance Architecture Certificate.
  • Digital Delegate Pack.

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BCS Practitioner Certificate in Information Assurance Architecture Exam Information

The BCS Practitioner Certificate in Information Assurance Architecture exam rigorously tests a candidate expertise and skills in designing and implementing secure architectures to safeguard information assets. The format of the exam is as follows:

  • Question Type: Multiple-Choice
  • Total Questions: 40
  • Total Marks: 70 Marks
  • Pass Marks: 65%, or 45/70 Marks
  • Duration: 90 Minutes
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (4 days)

Online Self-paced (32 hours)

BCS Practitioner Certificate in Digital Product Management Exam

BCS Practitioner Certificate in Digital Product Management Training Course Outline

Module 1: Effective Stakeholder Management and Communication Techniques

  • Role of the Product Manager
  • Identify Stakeholder Categories Using the Stakeholder Wheel
  • Apply Effective Methods to Communicate with Stakeholders at Various Levels
  • Apply the Power/Interest Grid to Categorise Stakeholders
  • Choose an Appropriate Stakeholder Management Strategy
  • Importance and Methods of Gaining Stakeholder Buy-in
  • Apply Problem Solving Techniques

Module 2: Analyse the Internal and External Environment and Undertake Market Analysis

  • Analyse the Business Environment Using an Appropriate Framework
  • Importance of Alignment Between Commercial Considerations and Overarching Business Strategy
  • How the Organisation’s IT Environment Supports Product Development, Delivery, and Marketing Activities?
  • Apply Legal Requirements, Legislation, and Organisational Guidelines Relevant to Digital Product Development
  • Prepare an Analysis Using Porter’s Value Chain
  • Apply Customer Research Methodologies Taking into Account the Diversity of the Target Market
  • Analyse the Market to Determine Its Size
  • Prepare and Monitor Budgets to Manage Costs and Maximise Revenue
  • Apply Data Analysis to Evaluate Research Findings

Module 3: Product Delivery Lifecycle

  • Create a Product Roadmap
  • Purpose of a Vision for the Product and the Organisation
  • Create and Apply Personas to Inform Decision Making
  • Analyse the Stages of the Product Delivery Lifecycle
  • Concept of Pivoting
  • Apply Risk Management Techniques Throughout the Product Delivery Lifecycle
  • Apply Appropriate Quality Assurance and Quality Control Methods
  • Choose Appropriate Testing Methods to Evaluate Compliance with Product Requirements
  • Analyse Metrics to Monitor Product Performance

Module 4: Product Development Techniques

  • Apply Prioritisation Techniques
  • Apply Product Development Techniques
  • Create Business Cases, User Stories, and Use Cases
  • Minimum Viable Product
  • Prototyping Approaches
  • What is Sustainable Product Development?
  • Key Features of Different Coding Languages and Use Terminology Associated with Coding

Module 5: Methods and Techniques of Marketing

  • Analyse the Different Types of User Acquisition Models
  • Concepts Used to Promote a Product into the Market
  • Digital Marketing Techniques
  • Advantages and Disadvantages of Various Advertising Methods

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Who Should Attend BCS Practitioner Certificate in Digital Product Management Training Course?

This training is designed for individuals who want to implement change within their organisation and advance their abilities in the realm of digital product management. It is well suited for:

  • Digital Product Managers
  • Product Owners
  • Agile Product Managers
  • Product Strategists
  • UX/UI Product Managers
  • Innovation Managers
  • Product Marketing Managers

Prerequisites of BCS Practitioner Certificate in Digital Product Management Training Course

There are no formal prerequisites for attending this BCS Practitioner Certificate in Digital Product Management Training Course.

BCS Practitioner Certificate in Digital Product Management Course Overview

Digital product management involves overseeing the entire lifecycle of digital products, from conception and development to launch and ongoing optimisation. Digital product managers play a crucial role in aligning product development with organisational goals, market demands, and user needs. This course provides learners with key concepts such as product lifecycle management, user-centric design, market analysis, and agile methodologies. This BCS training allows organisations to meet the needs of a diverse audience keen on mastering the skills necessary for successful digital product management. Holding excellent knowledge of the technical aspects of digital product management enables individuals to gain higher designations in multinational corporations and claim desired earnings.

In this 4-day Business Analysis certification, delegates will gain knowledge of managing digital products using suitable methods. Delegates will learn how to apply effective methods to communicate with stakeholders at various levels. They will also learn about prototyping approaches to get precise estimates for how parts of the product will be built. This course will be led by our highly skilled and professional instructor, who has years of experience in teaching BCS certification courses in the most effective manner.

Course Objectives

  • To understand the principles of digital product lifecycle management
  • To apply design methodologies in product development processes
  • To master agile methodologies for efficient product development practices
  • To develop strategic skills for crafting successful digital product initiatives
  • To foster effective communication within cross-functional teams
  • To navigate challenges and adapt strategies in the evolving digital landscape

After completing the BCS Practitioner Certificate in Digital Product Management Training Course, delegates will be equipped with a comprehensive skill set to excel in the dynamic realm of digital product management. They will also be able to apply user-centric design principles, conduct thorough market analyses, and implement agile methodologies for efficient and adaptive product development.

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What's Included this BCS Practitioner Certificate in Digital Product Management Training Course?

  • World-Class Training Sessions from Experienced Instructors   
  • BCS Practitioner Certificate in Digital Product Management Certificate
  • Digital Delegate Pack

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BCS Practitioner Certificate in Digital Product Management Exam Information

  • Closed Book
  • Duration: 90 minutes
  • Format: Multiple Choice
  • Number of questions: 40
  • Pass Mark: 65%. (26/40)
  • Supervised

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (4 days)

Online Self-paced (32 hours)

BCS Practitioner Certificate in Being an IT Business Partner Exam

BCS Practitioner Certificate in Being an IT Business Partner Training Course Outline

Module 1: Driving an IT Perspective

  • Role of an IT Business Partner
  • Impact of an IT Business Partner on an Organisation

Module 2: Planning for Change in Your Organisation

  • Interpret a Scenario to Identify a Need for Change
  • Analyse the Type of Change Required
  • Analyse the Suitability of Colleagues to Support the Change
  • Interpretation of “Deliverables” in Projects

Module 3: Proposing a Solution

  • Purpose and Need for a Business Case
  • Contents of a Business Case
  • Risks, Costs, and Benefits of Proposed Solutions
  • Metrics to Assess Solution Success

Module 4: Leading Teams and Projects in Your Organisation

  • Similarities and Differences Between Leader and Manager
  • Interpret Professional Standards or Legal Requirements
  • Suitability of Performance Management Tools
  • Need to Escalate Decisions or Tasks
  • Presence of Equality, Diversity, and Inclusion in Teams

Module 5: Implementing Change in Your Organisation

  • Impact of Culture in a Workplace
  • Suitability of Implementation Styles
  • Importance of Ownership and Accountability When Implementing Change

 

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Who Should Attend This BCS Practitioner Certificate in Being an IT Business Partner Training Course?

This BCS Practitioner Certificate in Being an IT Business Partner Training Course is ideal for professionals who are keen to enhance their ability to integrate IT strategies with broader business goals. It is particularly beneficial for:

  • IT Managers
  • Directors
  • Business Analysts
  • Project Managers
  • Change Managers
  • IT Consultants
  • Operational Managers

Prerequisites for BCS Practitioner Certificate in Being an IT Business Partner Training Course:

There are no formal prerequisites to attend this BCS Practitioner Certificate in Being an IT Business Partner Training Course.

BCS Practitioner Certificate in Being an IT Business Partner Training Course Overview

An IT Business Partner bridges IT and business strategies, enhancing organisational efficiency and alignment. This role is essential for facilitating effective communication and collaboration between IT departments and business units, ensuring that technological developments directly support business objectives. Through this training, organisations will benefit from more effective change management, improved project deliverables, and enhanced operational agility. For delegates, this course equips them with the skills to advance to influential roles, effectively managing IT-driven business transformations and contributing to strategic decision-making processes.

In the 4-day BCS Practitioner Certificate in Being an IT Business Partner Training, delegates will gain comprehensive insights into integrating IT strategies with business goals. The course covers the essential roles and responsibilities of IT Business Partners, including effective change management, solution proposal development, and leadership skills for driving team and project success. Delegates will explore methodologies to assess risks, manage project deliverables, and implement changes that align with organisational culture and goals.

Course Objectives:

  • To understand the role and impact of IT Business Partners
  • To analyse change needs and propose effective solutions
  • To develop skills for leading diverse and inclusive teams
  • To evaluate risks, costs, and benefits of IT projects
  • To manage deliverables and metrics for solution success
  • To implement change while ensuring workplace culture alignment

Upon completing this training, delegates will be able to effectively act as a liaison between IT departments and business units, ensuring that IT initiatives align with and support broader business objectives. They will be skilled in managing change processes, from planning and proposing solutions to implementing and assessing their effectiveness.

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What’s included in this BCS Practitioner Certificate in Being an IT Business Partner Training Course?

  • BCS Practitioner Certificate in Being an IT Business Partner  Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Practitioner Certificate in Being an IT Business Partner Certificate.
  • Digital Delegate Pack.

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BCS Practitioner Certificate in Being an IT Business Partner Exam Information

The BCS Practitioner Certificate in Being an IT Business Partner exam evaluates a candidates ability to effectively bridge the gap between IT and business strategies. This assessment confirms the understanding of critical aspects such as IT and business alignment, change management, and leadership within IT projects, ensuring alignment with BCS standards for effective business partnerships. The format of the exam is as follows:

  • Question Type: Multiple Choice, Multi Response, Ranking, and Fill in the blanks
  • Total Questions: 40
  • Total Marks: 40 Marks
  • Pass Marks: 65%, or 26/40 Marks
  • Duration: 60 Minutes
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

BCS Foundation Certificate in Data Protection Exam

BCS Foundation Certificate in Data Protection Training Course Outline

Module 1: Introduction to the History of Data Protection in the UK

  • Demonstrate an Awareness Around Personal Data Rights in the EU and the UK
  • Describe the Territorial Scope and Jurisdiction of the UK GDPR

Module 2: Principles of Data Protection and Applicable Terminology

  • Key Items of Terminology
  • Data Protection Principles

Module 3: Lawful Bases for Processing of Personal Data

  • Lawful Basis to Process Personal Data Listed Under of the UK GDPR
  • Describe the Conditions Permitted for Processing Special Category Data Listed Under of UK GDPR/ Schedule 1 of the DPA

Module 4: Accountability Principle

  • Identify the Accountability Obligations UK GDPR
  • Describe the Purpose of a Data Protection Impact Assessment (DPIA) UK GDPR
  • Process of Conducting a DPIA UK GDPR and Identify When Risks Arising from a DPIA May Need Prior Consultation with the ICO UK GDPR
  • Identify the Importance of Keeping a Record of Processing Activity (RoPA) UK GDPR
  • Outline the Interplay with Privacy Notices UK GDPR
  • How to Adopt a ‘Data Protection by Design and by Default’ Approach?
  • Identify Suitable Information Security Measures
  • Explain the Designation, Position and Tasks of the Data Protection Officer
  • Explain the Role of the DPO and Compliance Monitoring

Module 5: Obligations of Controllers, Joint Controllers and Data Processors

  • Identify the Controller and Processor Obligations

Module 6: International Data Transfers

  • Principles of Data Transfers Under UK GDPR and the Impact of Data Transfers to and from the European Union (EU)

Module 7: Data Subjects Rights

  • Explain the Key Rights Granted to Individuals
  • Fundamental Rights of Other Information Requests
  • Impact of AI on Data Rights

Module 8: Independent Supervisory Authorities (ISAS) and the Information Commissioner’s Office (ICO)

  • Express Awareness of the Role of ISAs Under EU GDPR
  • Role of the ICO

Module 9: Breaches, Enforcement and Liability

  • Obligation and Requirements Surrounding the Reporting of Personal Data Breaches
  • Identify the Powers of the ICO that can be Imposed as a Result of a Data Protection Breach or Data Protection Complaint
  • Describe Liabilities

Module 10: Privacy and Electronic Communications (EC Directive) Regulations (PECR) 2003 and Subsequent Amendments

  • Identify the Relationship Between the UK GDPR, Data Protection Act 2018 and PECR in Respect of Marketing

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Who Should Attend BCS Foundation Certificate in Data Protection Training?

This BCS Foundation Certificate in Data Protection Course is designed for anyone who wants to enhance their knowledge and career prospects in data protection and privacy. There are some professionals who can benefit from attending this course:

  • Data Protection Officers (DPO)
  • Compliance Managers
  • IT Security Specialists
  • HR Data Managers
  • Legal Advisors
  • Privacy Consultants
  • Information Governance Managers
  • Risk and Compliance Analysts

Prerequisites of BCS Foundation Certificate in Data Protection Training

There are no formal prerequisites for attending this BCS Foundation Certificate in Data Protection Course.

BCS Foundation Certificate in Data Protection Training Course Overview

BCS Foundation Certificate in Data Protection is understanding of data protection principles and regulations. Its importance lies in equipping participants with the knowledge and skills needed to ensure compliance with data protection laws, thereby safeguarding personal data and maintaining public trust. This training opens up opportunities in the growing field of data protection, making individuals more competitive and increasing their employability in roles requiring data protection expertise.

During this 3-day training course, delegates will learn the evolution of data protection laws in the UK, including an in-depth understanding of the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018. They will explore key data protection principles, terminology, and the lawful bases for processing personal data. They will also cover the accountability principle, including conducting Data Protection Impact Assessments (DPIAs) and maintaining Records of Processing Activities (RoPA). This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

  • To learn key principles and terminology of data protection
  • To conduct Data Protection Impact Assessments (DPIAs) effectively
  • To maintain accurate Records of Processing Activities (RoPA)
  • To understand obligations of controllers, joint controllers, and processors
  • To navigate complexities of international data transfers compliantly
  • To understand and uphold data subjects' rights under GDPR
  • To comprehend the roles of ISAs and the Information Commissioner’s Office

After attending this training course, delegates will be able to confidently navigate and apply the principles of data protection laws, including the UK GDPR and Data Protection Act 2018. They will be equipped to identify and implement lawful bases for processing personal data, conduct thorough Data Protection Impact Assessments (DPIAs), and maintain comprehensive Records of Processing Activities (RoPA).

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What’s included in this BCS Foundation Certificate in Data Protection Training Course?

  • BCS Foundation Certificate in Data Protection Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Foundation Certificate in Data Protection Certificate.
  • Digital Delegate Pack.

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BCS Foundation Certificate in Data Protection Exam Information

The BCS Foundation Certificate in Data Protection exam assesses candidates on their foundational knowledge of data protection principles, methodologies, and best practices, ensuring their understanding of implementing and managing data protection measures in line with BCS standards. The format of the exam is as follows:

  • Question Type: Multiple choice
  • Total Questions: 40
  • Total Marks: 40 Marks
  • Pass Marks: 65%, or 26/40 Marks
  • Duration: 60 Minutes
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

BCS Foundation Level Certificate in DevOps Training Exam

BCS Foundation Level Certificate in DevOps Training Course Outline

Module 1: Introducing DevOps

  • Identify Existing IT Challenges and the Emergence of DevOps
  • Review the History and Key Events of DevOps
  • Explore the Process of Agile and DevOps Transformations
  • Justify the Business Case for DevOps

Module 2: Benefits of DevOps

  • Understand How Agile Practices Enhance DevOps
  • Discuss the Product and Service Focus in DevOps
  • Explore the Importance of Autonomous Teamwork
  • Examine the CALMS Model's Impact on DevOps

Module 3: Culture

  • Analyse Team Operation Models and Cultural Fit
  • Define Team Agility and Its Operational Mindset
  • Highlight the Need for Cross-Functional Teams
  • Discuss Motivators and De-Motivators in Job Satisfaction
  • Compare Servant Leadership and Traditional Management

Module 4: Automation

  • Explain Continuous Integration (CI) and Its Importance
  • Apply Environmental Management Practices for Agility
  • Manage Critical Release Activities in Software Deployment
  • Utilise Test Automation for Efficient Outcomes
  • Automate Deployments and Production Readiness
  • Explain the Daily Promotion of Changes to Production

Module 5: Lean

  • Implement Techniques to Optimise Team Flow
  • Address Wastefulness of Work in Progress (WIP)
  • Recall Basic Constraint Management Practices
  • Identify Wastes in Productivity According to Lean
  • Focus on Customer-Driven Outcomes

Module 6: Measurement

  • Align Product Goals with Business Objectives
  • Use Metrics for Successful Delivery Evaluation
  • Analyse Business Operation Metrics for Effectiveness
  • Differentiate between Lead Time and Cycle Time
  • Understand the Use of Specific Metrics to Enhance Business Operations

Module 7: Sharing

  • Emphasise the Importance of Collaboration in DevOps
  • Implement Feedback Loops for Agility and Product Fit
  • Visualise Work to Enhance Collaboration
  • Align Business and IT Team Goals Through Daily Interactions
  • Foster Cross-Learning and Skill Development

Module 8: Common DevOps Roles

  • Duties and Responsibilities of Distinct Roles in a DevOps Team

Module 9: Common DevOps Practices and Techniques

  • Detail Practices of CI, Testing, and Deployment
  • Discuss Infrastructure as Code and Its Implementation
  • Explain the Benefits of Test-Driven Development (TDD)
  • Describe the Use of a Toolchain in Software Development
  • Understand Version Control and Production Monitoring Tools
  • Understand the Various Tools for Effective Production Monitoring
  • Examine Cloud Technologies

Module 10: Relevant Methods and Approaches for DevOps Teams

  • Define DevOps Topologies and Target Operating Models (TOM)
  • Discuss Scrum Development and Its Suitability for DevOps
  • Utilise Kanban to Improve Delivery and Visualise Workflow
  • Highlight the Need for Transformational Leadership
  • Understand the Role of Full Stack Engineers
  • Emphasise Continuous Experimentation for Creative Solutions
  • Discuss How Collective Ownership Forms Strong, Focused Teams

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Who Should Attend this BCS Foundation Level Certificate in DevOps Training

This course is designed for those who are looking to gain a foundational understanding of DevOps practices and principles. However, this course is beneficial for the following job roles:

  • IT Professionals
  • Software Developers
  • Operations Managers
  • IT Operations Manager
  • DevOps Engineers
  • System Administrators
  • IT Project Managers

Prerequisites of BCS Foundation Level Certificate in DevOps Training

There are no formal prerequisites for attending this BCS Foundation Level Certificate in DevOps Training course.

BCS Foundation Level Certificate in DevOps Training Course Overview

DevOps has revolutionised the way IT operations and development teams collaborate, enabling faster delivery of high-quality software. The BCS Foundation Level Certificate in DevOps Training is designed to provide a comprehensive introduction to DevOps principles, practices, and tools. Over the course of two intensive days, participants will gain a solid foundation in DevOps, from understanding its origins and benefits to exploring automation, culture, and measurement techniques essential for successful implementation.

This 2-day BCS Foundation Level Certificate in DevOps training will delve into the history and key events that have shaped DevOps, the benefits of adopting DevOps practices, and the cultural changes required to foster a DevOps environment. Delegates will learn about automation practices, lean methodologies, effective measurement strategies, and the importance of sharing and collaboration within DevOps teams.

Course Objectives:

  • Understand the emergence of DevOps and its relationship with Agile
  • Explore the business case and key benefits of DevOps
  • Analyse cultural aspects, focusing on team models and cross-functional teamwork
  • Learn automation practices like Continuous Integration (CI) and test automation
  • Apply lean principles to optimise team flow and manage work in progress
  • Utilise metrics to align product goals with business objectives

This course will equip you with the knowledge and skills needed to drive transformation within your organisation, enhancing collaboration, efficiency, and the delivery of high-quality software.

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What’s included in this BCS Foundation Level Certificate in DevOps Training Course?

  • BCS Foundation Level Certificate in DevOps Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Foundation Level Certificate in DevOps Certificate.
  • Digital Delegate Pack.

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BCS Foundation Level Certificate in DevOps Training Exam Information

The BCS Foundation Level Certificate in DevOps exam assesses learners understanding of DevOps principles, practices, and tools. This certification focuses on evaluating an individual knowledge of DevOps culture, automation, lean methodologies, measurement techniques, and common DevOps roles and practices within an organisation. The format of the exam is as follows:

  • Question Type: Multiple Choice
  • Total Questions: 40
  • Total Marks: 40 Marks 
  • Pass Mark: 65%, or 26/40 Marks
  • Duration: 60 minutes
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

BCS Practitioner Award in Leading with an IT Mindset Training Practice Exam

BCS Practitioner Award in Leading with an IT Mindset Training Course Outline

Module 1: Skills of a Successful Leader

  • Understanding Leadership Preferences
  • Suitability and Application of Leadership Styles
  • Suitability and Application of Delegation Styles
  • Developing Personal Resilience
  • Investment in Personal Development

Module 2: Build and Support Teams to Provide Solutions

  • Need for Resilience in Teams
  • Interpret of Team Dynamics
  • Methods for Managing Change
  • Presence of Ethics in an Organisation
  • Behaviours that Driving Innovation
  • Collaboration with Experts in Different Fields
  • Sustainable Practices and Actions in an Organisation

Module 3: Role of Technology in Driving Continuous Improvement and Productivity

  • Use of Technology Internally and Externally to Improve Productivity
  • Impact of Digital Transformation
  • Potential Impact of Future Technology

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Who should attend this BCS Practitioner Award in Leading with an IT Mindset Training Course?

This BCS Practitioner Award in Leading with an IT Mindset Training Course is ideal for individuals looking to merge their IT expertise with leadership and management skills. It is particularly beneficial for:

  • IT Managers and Directors
  • Project Managers
  • Business Analysts
  • IT Consultants
  • Change Managers
  • Systems Architects
  • Senior IT Technicians

Prerequisites for BCS Practitioner Award in Leading with an IT Mindset Training Course

There are no formal prerequisites to attend this BCS Practitioner Award in Leading with an IT Mindset Training Course.

BCS Practitioner Award in Leading with an IT Mindset Training Course Overview

Leading with an IT Mindset is designed to merge leadership capabilities with strategic IT insights, crucial for steering businesses towards success in today's digital age. This training is pivotal for cultivating adaptive, forward-thinking leaders capable of navigating the complexities of modern technology landscapes. Additionally, for delegates, this course serves as a stepping stone for career progression, especially in roles that demand a fusion of IT expertise and leadership acumen.

In this 3-day BCS Practitioner Award in Leading with an IT Mindset course, delegates will explore the intersection of leadership and technology to harness the full potential of IT in driving business strategies. They will delve into various leadership styles, understand the nuances of team dynamics, and learn how to leverage technology for continuous improvement and productivity. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives:

  • To understand and apply different leadership styles effectively
  • To build and support resilient teams for innovative solutions
  • To leverage technology for productivity and continuous improvement
  • To foster ethical behaviours and sustainable practices organisation-wide
  • To develop personal resilience and investment in self-growth

After completing this training, delegates will be equipped with the skills to lead effectively within an IT-focused environment. They will be able to apply appropriate leadership and delegation styles to maximise team performance and innovation. Additionally, delegates will have the tools to drive digital transformation initiatives and future technology integrations seamlessly within their organisations.

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What’s included in this BCS Practitioner Award in Leading with an IT Mindset Training Course?

  • BCS Practitioner Award in Leading with an IT Mindset Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Practitioner Award in Leading with an IT Mindset Certificate.
  • Digital Delegate Pack.

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BCS Practitioner Award in Leading with an IT Mindset Training Practice Exam Information

The BCS Practitioner Award in Leading with an IT Mindset Training exam rigorously tests a candidates ability to integrate IT strategies with leadership skills. This exam evaluates the understanding of effective leadership within the technology sector, focusing on enhancing team dynamics and innovation. The format of the exam is as follows:

  • Question Type: Mixture of Multiple-Choice, Ordering, Complete the Blanks and Multiple-Response Questions
  • Total Questions: 20 (10 one mark and 10 two mark questions)
  • Total Marks: 30 Marks
  • Pass Marks: 70%, or 21/30 Marks
  • Duration: 45 Minutes
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (3 days)

Online Self-paced (24 hours)

BCS Foundation Certificate in Artificial Intelligence Training Exam

BCS Foundation Certificate in Artificial Intelligence Training Course Outline

Module 1: Ethical and Sustainable Human and Artificial Intelligence

  • Human and Artificial Intelligence
  • Concept of Intelligent Agents
  • Describe a Modern Approach to Human Logical Levels of Thinking Using Robert Dilt’s Model
  • What are Ethics and Trustworthy AI?
  • Definition of Ethics
  • Human Centric Ethical Purpose Respects Fundamental Rights, Principles, and Values
  • Ethical Purpose AI is Delivered Using Trustworthy AI that is Technically Robust
  • Human Centric Ethical Purpose Trustworthy AI is Continually Assessed and Monitored
  • Three Fundamental Areas of Sustainability and The United Nation’s Seventeen Sustainability Goals
  • How AI is Part of Universal Design, and the Fourth Industrial Revolution?
  • Understand that ML is a Significant Contribution to the Growth of Artificial Intelligence
  • Describe Learning from Experience and How it Relates to Machine Learning

Module 2: Artificial Intelligence and Robotics

  • Understanding of the AI Intelligent Agent Description
  • Four Rational Agent Dependencies
  • Agents in Terms of Performance Measure, Environment, Actuators, and Sensors
  • Four Types of Agent: Reflex, Model-Based Reflex, Goal-Based and Utility-Based
  • Identify the Relationship of AI Agents with Machine Learning
  • What is a Robot?
  • Robotic Paradigms
  • What is an Intelligent Robot?
  • Relate Intelligent Robotics to Intelligent Agents

Module 3: Applying the Benefits of AI - Challenges and Risks

  • How Sustainability Relates to Human-Centric Ethical AI and How Our Values Will Drive Our Use of AI Will Change Humans, Society, and Organisations
  • Benefits of Artificial Intelligence By
  • Advantages of Machine and Human and Machine Systems
  • Challenges of Artificial Intelligence, and Give
  • General Ethical Challenges AI Raises
  • General Examples of the Limitations of AI Systems Compared to Human Systems
  • Understanding of the Risks of AI Project
  • Give At Least One A General Example of the Risks Of AI
  • Typical AI Project Team in Particular
  • Domain Expert
  • What is Fit-of-Purpose?
  • Difference Between Waterfall and Agile Projects
  • List Opportunities For AI
  • Identify a Typical Funding Source for AI Projects and Relate to The NASA Technology Readiness Levels (TRLs)

Module 4: Starting AI How to Build A Machine Learning Toolbox - Theory and Practice

  • How We Learn from Data – Functionality, Software, and Hardware?
  • Common Open-Source Machine Learning Functionality, Software, and Hardware
  • Introductory Theory of Machine Learning
  • Typical Tasks in the Preparation of Data
  • Typical Types of Machine Learning Algorithms
  • Typical Methods of Visualising Data
  • Which Typical, Narrow AI Capability is Useful in ML and AI Agents’ Functionality?

Module 5: Management, Roles and Responsibilities of Humans and Machines

  • Understanding that Artificial Intelligence Will Drive Humans and Machines to Work Together
  • Future Directions of Humans and Machines Working Together
  • Learning from Experience Agile Approach to Projects
    • Describe the Type of Team Members Needed for an Agile Project

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Who Should Attend this BCS Foundation Certificate in Artificial Intelligence Training?

This BCS Foundation Certificate in Artificial Intelligence Training Course is designed for anyone who wants to enhance their basic understanding of general technology and computer science concepts is beneficial. However, there are some professionals who can benefit from attending this course:

  • IT Professionals
  • Software Developers
  • Business Managers
  • Data Analysts
  • Data Scientists
  • Technology Consultants
  • AI Researchers

Prerequisites of BCS Foundation Certificate in Artificial Intelligence Training

There are no formal prerequisites for attending this BCS Foundation Certificate in Artificial Intelligence Training.

BCS Foundation Certificate in Artificial Intelligence Training Course Overview

BCS Foundation Certificate in Artificial Intelligence Training is a comprehensive programme designed to provide foundational knowledge of AI principles, ethics, and applications. Its importance lies in preparing participants to navigate the ethical and sustainable use of AI, which is essential for driving innovation responsibly. For organisations, this training enhances the ability to integrate AI solutions ethically and sustainably, promoting a positive impact on society and business operations. For individuals, it offers a deep understanding of AI technologies and their implications, empowering them to contribute effectively to AI projects. This training opens up diverse opportunities in the rapidly evolving field of AI, enhancing employability and career growth.

During this 1-Day training course, delegates will learn the fundamental concepts of human and artificial intelligence, including the definition and significance of AI and machine learning. They will explore the ethical considerations and importance of trustworthy AI, understanding how AI can be integrated into sustainable practices. Delegates will gain insights into the functioning of AI intelligent agents and robotics, examining different types of agents and their applications. This training will be conducted by our highly professional and skilled trainer, who has years of experience in teaching.

Course Objectives

  • To understand the definition and significance of human and artificial intelligence
  • To learn about the ethical considerations and trustworthy AI practices
  • To explore the integration of AI into sustainable and universal design practices
  • To identify the different types of AI agents and their applications
  • To comprehend the benefits, challenges, and risks associated with AI
  • To build and utilise machine learning toolboxes for data preparation

After attending this training course, delegates will be able to understand the fundamental concepts of AI and machine learning, including ethical considerations and sustainability goals. They will be proficient in identifying different types of AI agents and their roles in various applications.

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What’s included in this BCS Foundation Certificate in Artificial Intelligence Training Course?

  • BCS Foundation Certificate in Artificial Intelligence Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Foundation Certificate in Artificial Intelligence Certificate.
  • Digital Delegate Pack.

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BCS Foundation Certificate in Artificial Intelligence Training Exam Information

The BCS Foundation Certificate in Artificial Intelligence Training exam assesses candidates on their foundational knowledge of Artificial Intelligence (AI) principles, methodologies, and best practices, ensuring their understanding of developing and applying AI technologies in line with BCS standards. The format of the exam is as follows:

  • Question Type: Multiple choice
  • Total Questions: 20
  • Total Marks: 40 Marks
  • Pass Marks: 65%, or 26/40 Marks
  • Duration: 60 Minutes
  • Open Book/Closed Book: Closed book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (5 days)

Online Self-paced (40 hours)

BCS Practitioner Certificate in Information Risk Management Practice Exam

BCS Practitioner Certificate in Information Risk Management Training Course Outline

Module 1: Concepts and Framework of Information Risk Management

  • Need for Information Risk Management
  • Explain the Context of Risk in Organisations

Module 2: Information Risk Management Fundamentals

  • Fundamentals of Information Security
  • Information Risk Management Standards and Good Practice Guides
  • Process of Information Risk Management
  • Information Risk Terms and Definitions

Module 3: Establishing an Information Risk Management Programme

  • Requirements of an Information Risk Management Programme
  • Development of a Strategic Approach to Information Risk Management
  • Principles of Information Classification

Module 4: Risk Identification

  • Process to Identify Information Assets
  • Conduct a Business Impact Analysis
  • Conduct a Threat and Vulnerability Assessment

Module 5: Risk Assessment

  • Undertake a Risk Analysis
  • Conduct Risk Evaluation

Module 6: Risk Treatment

  • Risk Treatment Options, Controls and Processes
  • Explain the Use of a Risk Treatment Plan

Module 7: Monitor and Review

  • Information Risk Monitoring
  • Undertake an Information Risk Review

Module 8: Presenting Risks and Business Case

  • Report and Present the Progress of a Risk Management Programme
  • Present a Business Case

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Who Should Attend this BCS Practitioner Certificate in Information Risk Management Training Course?

The BCS Practitioner Certificate in Information Risk Management Training Course is tailored for professionals involved in the safety and security of information systems. It is particularly suited for those looking to certify or enhance their capabilities in managing information risks. Ideal candidates include:

  • Chief Information Security Officers
  • Risk Management Analysts
  • IT Security Consultants
  • Data Protection Officers
  • Security Operations Centres
  • Compliance Auditors
  • Network Security Engineers

Prerequisites for BCS Practitioner Certificate in Information Risk Management Training Course

There are no formal prerequisites to attend this BCS Practitioner Certificate in Information Risk Management Training Course.

BCS Practitioner Certificate in Information Risk Management Training Course Overview

Information Risk Management is a critical discipline focused on identifying, assessing, and mitigating risks associated with the management and security of information. Its importance cannot be overstated as it helps organisations protect their data assets, ensure compliance with regulations, and safeguard their reputation. For organisations, this training equips teams with the skills to develop robust risk management frameworks, enhancing overall security posture and operational resilience. Moreover, for individuals, completing this training opens up numerous career advancement opportunities, making them valuable assets in any data-sensitive industry.

In this 5-day BCS Practitioner Certificate in Information Risk Management Training, delegates will explore the extensive field of information risk management through a structured and comprehensive curriculum. This course delves into the fundamentals of information security, the principles of risk management, and practical approaches for establishing an effective information risk management program.

Course Objectives:

  • To identify and classify information assets systematically
  • To assess vulnerabilities and potential threats effectively
  • To develop strategic risk mitigation responses
  • To implement risk treatment plans and controls
  • To monitor and review risk management processes
  • To articulate risks and solutions in business terms

After attending this training, delegates will be equipped to actively contribute to their organisations' risk management efforts. They will possess the skills to identify critical information assets, assess and prioritise risks, and implement tailored risk mitigation strategies. Additionally, they will be able to monitor the effectiveness of risk treatments and refine risk management practices over time, ensuring ongoing protection and compliance.

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What’s included in this BCS Practitioner Certificate in Information Risk Management Practice Training Course?

  • BCS Practitioner Certificate in Information Risk Management Practice Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Practitioner Certificate in Information Risk Management Practice Certificate.
  • Digital Delegate Pack.

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BCS Practitioner Certificate in Information Risk Management Practice Exam Information

The BCS Practitioner Certificate in Information Risk Management Training exam assesses a participant comprehensive understanding of managing and mitigating information risks effectively. This certification validates the individual ability to apply information risk management principles, standards, and methodologies in alignment with best practices for safeguarding information assets. The format of the exam is as follows:

  • Question Type: A scenario-based online exam that includes a range of question types including multiple choice, multiple response, and matching questions.
  • Total Questions: 60
  • Total Marks: 60 Marks
  • Pass Marks: 65%, or 39/60 Marks
  • Duration: 90 Minutes
  • Open Book/ Closed Book: Closed Book

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accredited by

Our BCS Exam & course is accredited by BCS

Online Instructor-led (2 days)

Online Self-paced (16 hours)

BCS Professional Certificate in Stakeholder Engagement Exam

BCS Professional Certificate in Stakeholder Engagement Training Course Outline

Module 1: Stakeholders

  • Types of Stakeholder
  • Stakeholder Analysis and Prioritisation
  • Stakeholder Planning and Monitoring
  • Stakeholder Perspectives

Module 2: Communication

  • Communication Process
  • Barriers to Communication
  • Active Listening
  • Listening Behaviours

Module 3: Working with Stakeholder Groups

  • Group Development Process
  • Learning Styles

Module 4: Facilitated Workshops

  • Benefits of Facilitated Workshops
  • Roles in a Facilitated Workshop
  • Stages of a Facilitated Workshop
  • Facilitated Workshop Planning
  • Running a Facilitated Workshop
  • Facilitation Techniques

Module 5: Rapport

  • Nature of Rapport
  • Mehrabian’s Elements in Communication
  • Techniques for Creating and Sustaining Rapport
  • Building Rapport Using Mirror, Match, Pace

Module 6: Creative Problem-solving

  • Creative Problem-solving Process 
  • Barriers to Creativity
  • Techniques for Generating Ideas 
  • Managing the Creative Thinking Process Using de Bono’s Six Hats 

Module 7: Managing Expectations

  • Categories of Expectations 
  • Sources of Expectations
  • Process for Managing Expectations  

Module 8: Negotiating with Stakeholders

  • GETTING TO YES Approach
  • BATNA
  • Integrative and Distributive Negotiation 

Module 9: Managing Conflict

  • Roots of Conflict – Goals, Judgements, Values 
  • Options for Conflict Resolution
  • Thomas-Kilmann Conflict MODE Instrument 

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Who Should Attend this BCS Professional Certificate in Stakeholder Engagement Training Course?

This BCS Professional Certificate in Stakeholder Engagement Training Course is ideal for professionals who are keen to enhance their ability to manage and engage effectively with stakeholders in a variety of settings. It is particularly beneficial for:

  • Project Managers
  • Communication Officers
  • Change Managers
  • Business Analysts
  • HR Professionals
  • Public Relations
  • Senior Executives

Prerequisites for BCS Professional Certificate in Stakeholder Engagement Training Course

There are no formal prerequisites to attend this BCS Professional Certificate in Stakeholder Engagement Training Course.

BCS Professional Certificate in Stakeholder Engagement Training Course Overview

Stakeholder Engagement is a strategic approach to managing and nurturing relationships with all parties significantly impacted by business activities. This engagement is essential for aligning stakeholder expectations with project goals, crucial for the success and sustainability of projects. Individuals will gain proficiency in advanced communication techniques, facilitated workshop strategies, and creative problem-solving, all vital for effective stakeholder interactions.

In the 2-days BCS Professional Certificate in Stakeholder Engagement Training, delegates will delve into the art and science of building effective relationships with stakeholders critical to project and organisational success. The course covers comprehensive techniques for stakeholder analysis, prioritisation, and engagement planning, as well as methods for effective communication, including barriers to communication and active listening.

Course Objectives:

  • To identify and analyse different types of stakeholders effectively
  • To apply appropriate communication strategies for diverse groups
  • To plan and conduct facilitated workshops for stakeholder engagement
  • To develop techniques for building and sustaining rapport
  • To employ creative problem-solving and conflict management strategies
  • To understand and navigate the complexities of negotiating with stakeholders

After completing this training, delegates will be well-equipped to engage stakeholders in a manner that ensures mutual understanding and cooperation. They will be proficient in using structured approaches to analyse and prioritise stakeholder needs and expectations.

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What’s included in this BCS Professional Certificate in Stakeholder Engagement Training Course?

  • BCS Professional Certificate in Stakeholder Engagement Examination.
  • World-Class Training Session from Experienced Instructors.
  • BCS Professional Certificate in Stakeholder Engagement Certificate.
  • Digital Delegate Pack.

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BCS Professional Certificate in Stakeholder Engagement Exam Information

The BCS Professional Certificate in Stakeholder Engagement exam evaluates a candidate ability to effectively engage and manage stakeholders across a variety of business contexts. This assessment ensures a comprehensive understanding of stakeholder analysis, prioritisation techniques, communication processes, and engagement strategies, aligning with BCS standards for excellence in stakeholder management. The format of the exam is as follows:

  • Question Type: Multiple-Choice
  • Total Questions: 40
  • Total Marks: 40 Marks
  • Pass Marks: 65%, or 26/40 Marks
  • Duration: 90 Minutes
  • Open Book/ Closed Book: Closed Book

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Package deals for Business Analysis Courses

Our training experts have compiled a range of course packages on a variety of categories in Business Analysis Courses, to boost your career. The packages consist of the best possible qualifications with Business Analysis Courses, and allows you to purchase multiple courses at a discounted rate.

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Business Analysis Courses FAQs

Business Analysis Courses cover various topics related to analyzing and improving business processes, understanding stakeholder needs, and developing practical solutions. These courses typically include instruction on techniques for gathering and analysing data.
Pursuing Business Analysis Courses is crucial for individuals and professionals aiming to enhance their ability to understand, analyze, and address business needs effectively. These Business Analysis Courses provide a comprehensive understanding of Business Analysis techniques.
The Knowledge Academy offers several advanced Business Analysis Courses. Some of the advanced Business Analysis Courses include the BCS International Diploma in Business Analysis, the BCS Professional Certificate in Benefits Planning and Realization Course, etc.
To excel in Business Analysis Training, one needs a mix of technical skills, like requirements analysis and software lifecycle understanding, and essential soft skills, including effective communication, critical thinking, and stakeholder management.
To ascertain whether Business Analysis Courses are a suitable fit for your aspirations, assess your career objectives, enthusiasm for analysing business processes, and openness to acquiring new knowledge. Lastly, seek counsel from industry professionals or mentors in the realm of Business Analysis.
The Business Analysis Certification Exams can include multiple-choice questions, scenario-based questions, or essay questions. It assesses candidates on their knowledge of Business Analysis principles, tools, and techniques. The exact structure could differ based on the Business Analysis Course that you choose.
When individuals sign up for our Business Analysis Courses, they gain access to dynamic sessions led by our world-class and experienced educators who will support them in successfully completing the course. Our Business Analysis Courses also offers delegates with a digital delegate pack and issues the relevant certification upon course completion.
To become a certified Business Analyst, select your preferred Business Analysis Course, meet the eligibility requirements and commit to ongoing professional development for certification maintenance. Our Business Analysis Courses cover a wide range of essential topics, ensuring you gain a deep understanding of the field.
To be a Business Analyst, a bachelor's degree is expected, with preferred qualifications including strong analytical and communication skills, technical proficiency, and industry knowledge. Adaptability and continuous learning are vital for success in this dynamic role.
After completing Business Analysis Courses, you can pursue careers as a Business Analyst, Data Analyst, Project Manager, or Product Manager in various industries. These courses provide the skills and decision-making, opening doors to a wide range of professional opportunities.
The average salary for Business Analysts ranges between $60,000 to $100,000 per year. However, this is dependent upon factors like experience and job location.
The benefits of taking partin Business Analysis Courses encompass a boost in analytical and problem-solving skills, expanded job opportunities, and mastery of industry-standard tools and techniques.
To maintain your Business Analysis Certification, it is generally required to fulfil certain continuing education or professional development requirements set by the certification body.
A Business Analysis Certification validates your expertise and knowledge in Business Analysis, enhancing your professional credibility and marketability. It also showcases your dedication to advancing professionally and your commitment to upholding industry norms, setting you apart from other applicants.
Individuals best suited for roles requiring Business Analysis skills are those with strong analytical abilities, effective communication, and a keen understanding of business processes.
To study Business Analysis techniques, one should have a basic understanding of business concepts and practices. Familiarity with software applications commonly used in Business Analysis, such as Excel, is also helpful.
Consider these two recommended books for enhancing your understanding of Business Analysis: "Business Analysis 3rd Edition" by Debra Paul, Donald Yeates, and James Cadle, and "Business Analysis Techniques: 72 Essential Tools for Success" by James Cadle, Debbie Paul, and Paul Turner.
The Knowledge Academy has gained popularity for providing comprehensive training with experienced instructors, flexible learning, a global presence, and a reputation for high-quality training and certifications. It's a dependable option for those seeking Business Analysis Certification.
The Knowledge Academy is the Leading global training provider for Business Analysis Courses.
The training fees for Business Analysis Courses in the United States starts from $3995.
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