BCS Foundation Certificate In Organisational Behaviour - United States

Course Outline

Module 1: Organisational Principles

• Explain Delivering Value
  • Competitive Advantage – Porter’s Five Forces
  • Value Proposition
  • Value Stream Analysis (Not LEAN)
• Explain Organisation Structuring
  • Elements of Organisation Structure
  • The Six Structure Levels
  • The Leavitt Diamond

• Explain Budgets and Departmentalised Businesses
  • The Purpose of Budgets
  • Reasons for Departmentalisation
  • Cost Centres and Profit Centres
• Describe Types of Jobs
  • Work Specialisation
  • Flat and Tall Hierarchies
  • Span of Control
• Describe Line Management, Staff and Functional Relationships
• Explain Formalisation of Rules and Procedures
• Explain Centralisation Vs Decentralisation
  • Advantages
  • Disadvantages

Module 2. Operating Models

• Explain Organisation Structures and Their Characteristics
  • Functional
  • Divisional – Product or Service/ Geography/ Customer
  • Matrix
  • Team-Based – Cross Functional/ Project
• Recognise Organisational Boundaries
  • Boundaryless Organisations
  • Outsourcing
  • Offshoring
  • Hollow Organisation Structures
  • Modular Organisation Structures
  • Virtual Organisations
  • Collaborations and Strategic Alliances
  • Agile Organisations

Module 3: Organisational Motivation, Behaviour and Culture

• Explain Organisational Motivation (Object Management Group (OMG) Business Motivation Model)
• Describe The Organisational Behaviour Field Map.
• Explain Organisational Effectiveness and The Balanced Scorecard.
• Describe Understanding and Analysing Culture
  • Organisational Cultural Types
    • Deal and Kennedy Model of Corporate Culture
    • Handy’s Model of Organisational Culture
  • Strong, Weak and Appropriate Cultures
    • Groysberg’s Internal and External Company Factors
  • National Cultures
    • Brooks Factors Affecting National Culture
    • Hofstede Five Dimensions of National Culture
  • The Cultural Web

Module 4: Group Formation

• Explain Groups and Group Dynamics
• Describe Formal and Informal Groups
  • Groups and Group Tasks
  • Characteristics of Formal Groups
  • Homan’s Theory of Group Formation
  • Tuckman and Jensen’s Theory of Group Development
  • Characteristics of Informal Groups
  • Social Networks of Informal Groups

Module 5. Principles of Financial Reporting

• Describe Statement of Financial Position (Balance Sheet)
  • Purpose and Structure
  • The Nature, Purpose and Types of Capital
  • Current and Non-Current Liabilities
  • Current and Non-Current Assets
• Explain Income and Expenditure (Income Statement, Profit and Loss Account)
  • The Importance of Operating Profit
  • Revenue (Turnover)
  • Cost of Sales
  • Administrative Expenses
  • Profit After Tax
• Describe Cash Flow
  • Cash Flow Forecasting
  • Use of Cash Flow in Decision Making
  • Cash Flow and Profit
• Explain Costing and Pricing
  • Fixed and Variable Costs
  • Direct and Indirect Costs
  • Break Even and Contribution Analysis

Module 6. Project Finance

• Describe The Rationale for a Payback Calculation and the Techniques Used for Evaluating a Financial Case
• Costs and Benefits
  • Tangible and Intangible
  • Benefits Classification
    • Financial
    • Quantifiable
    • Measurable
    • Observable
  • Payback
    • Rationale for a Payback Calculation
    • Payback and Risk
    • Limitations of Payback
  • Discounted Cash Flow /Net Present Value
    • Rationale for A Discounted Cash Flow/Net Present Value Calculation
    • The NPV Decision Rule
  • Internal Rate of Return (IRR)
    • Rationale for IRR
    • How IRR Is Used
    • The IRR Decision Rule