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Course Information

BCS Certificate in Modelling Business Processes Course Outline

The content of this training course covers a range of subjects to provide delegates with a broad understanding of Modelling Business Processes.

The context for Business Process Modelling

  • The Purpose of Business Process Modelling
  • The Process for Business Process Modelling
  • Approaches to Business Process Modelling
  • Hierarchy of Business Processes
  • Differences between the Process and Functional View of a Business
  • Relationships between Processes
  • Developing an Organisational View of Processes

Modelling Business Processes

  • Activity Diagrams
  • Modelling As-Is Business Processes
  • What causes Business Processes
  • Outcomes from Business Processes
  • Timelines for Business Processes
  • Business Process Measures

Documenting Tasks

  • Identifying Tasks
  • Documenting Steps to Complete Tasks
  • Documenting Business Rules
  • Task Performance Measures

Evaluating and Improving Business Processes

  • Identifying Problems with the As-Is Business Processes
  • Analysing the Process Flow
  • Analysing the Handoffs
  • Analysing Tasks
  • Staff Performance Issues
  • Challenging Business Rules
  • Modelling the To-Be Business Processes
  • Approaches to Business Process Improvement


  • Integration of Business Process Modelling and Requirements Definition
  • Issues with Implementation
  • Organisational Design
  • Role Definition
  • Staff Development
  • Managing Change Implementation

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Who should attend this Business Analysis Training Course? 

This Modelling Business Processes training course is suitable for anyone interested in understanding modelling processes, analysis methods, and how to implement such methods. Professionals who may benefit from this training course include Business Analysts, Business Managers, Project Managers, Change Managers, and individuals who belong to any of the teams. 


There are no formal requirements for Modelling Business Processes, however, some practical Business Analysis experience would be useful.

A reading list for this training course will be provided. We recommend reading some of the material prior to starting the training course to get the best from your Modelling Business Processes experience.

BCS Certificate in Modelling Business Processes Course Overview 

The Modelling Business Processes training course concentrates on improving the delegates’ ability to analyse and improve business processes using practical business analysis techniques. Furthermore, this course shows delegates how to implement varying process modelling strategies, including the organisational view and more detailed models.

This course covers modelling approaches towards change, which are used to accomplish heightened quality of services and improved efficiency. By attending this course, delegates will acquire business operations knowledge that can be subsequently used to analyse systems and identify where improvement is needed. They will be fully prepared to assist in the progress of change in a practical manner. Fundamental modelling process skills will be developed as well as a range of frameworks that they can implement in their own department.

There are several objectives associated with this course. It is expected that by the end of this Modelling Business Processes training course, delegates will be able to:

  • Discuss business process improvement concepts and procedures.
  • Analyse business operations and evaluate their objectives and efficiency.
  • Investigate processes and how job roles are performed.
  • Implement measures to achieve process improvement.
  • Interpret structures for remodelling processes.

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What's included in this Business Analysis Training Course?

The following is included with this training course:

  • The BCS Certificate in Modelling Business Processes Examination
  • The Knowledge Academy's Modelling Business Processes Courseware
  • Free BCS Membership for 1 year after taking your BCS Professional Exam, where applicable
  • BCS Completion Certificate
  • Experienced Instructor
  • Refreshments

Professional Membership Included

Candidates that successfully pass their first exam receive complementary  Professional Membership (usually priced at £152) for 1 year which provides a host of benefits such as:

  • Professional recognition - Tools to gain recognition within the industry include post nominal letters MBCS, and a defined path to Chartered status via Professional membership.
  • Career development - To plan and track progression, members use our Personal Development Plan (PDP), the CPD portal and gain full access to Browse SFIAplus, the online tool that allows them to explore the industry framework for IT skills, training and development.
  • Networking - Top people, great ideas and the latest thinking locally, nationally and online - our global networking opportunities are unrivalled and include branches, specialist groups and the Member Network.
  • Knowledge and best practice - From the latest industry news to our massive online library, the Institute’s information services keep members up to date with best practice, and at the cutting edge of IT.
  • Exclusive discounts and offers - Adding even more value to membership, our discounts and free services enable members to enjoy savings both at work and at home.

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BCS Practitioner Certificate in Modelling Business Processes Examination

Type: Multiple-Choice

Number of Questions - 40

Duration: 60 Minutes

Supervised: Yes

Open Book: No

Pass Mark: 26/40 (65%)

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Why choose us

Ways to take this course

Our easy to use Virtual platform allows you to sit the course from home with a live instructor. You will follow the same schedule as the classroom course, and will be able to interact with the trainer and other delegates.

Our fully interactive online training platform is compatible across all devices and can be accessed from anywhere, at any time. All our online courses come with a standard 90 days access that can be extended upon request. Our expert trainers are constantly on hand to help you with any questions which may arise.

What our customers are saying

BCS Certificate in Modelling Business Processes FAQs


Business Analysis is all about identifying business objectives, achieving such objectives, and finding solutions to business problems. To find out more, visit our Business Analysis training topic page.
Yes, this course is accredited by BCS (The Chartered Institute for IT).
Yes, we offer this course in a multitude of locations across the UK and globally. This means that it’s easy to find a suitable training venue for you.
As part of enrolling on a Business Analysis training course, you will be provided with engaging sessions led by experienced instructors who will support you through training to help you pass the exam. Furthermore, by gaining a Business Analysis certification you will gain one year’s free BCS Associate membership. Refreshments and courseware are provided. BCS accredited exams are also included in the price of this course.
The price for BCS Certificate in Modelling Business Processes certification in the United States starts from $1695
The Knowledge Academy is the Leading global training provider in the world for BCS Certificate in Modelling Business Processes.

Why choose us


Best price in the industry

You won't find better value in the marketplace. If you do find a lower price, we will beat it.


Trusted & Approved

Our Business Analysis training is accredited by BCS


Many delivery methods

Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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BCS International Diploma in Business Analysis (Full Certification)

Save upto 49%
4 courses
Included courses:

BCS Certificate in Business Analysis Practice$1695

BCS Certificate in Requirements Engineering$1695

BCS Certificate in Modelling Business Processes$1695

BCS Foundation Certificate in Organisational Behaviour$1695

Total without package:  $6780

Package price:  $3495 (Save $3285)

Purchase now