Course information

Creating Effective Stakeholder Engagement Course Outline

Module 1: Stakeholders

  • Introduction to Stakeholder Analysis
  • Stakeholder Management Lifecycle
  • Stakeholders Engagement
  • Stakeholders
  • Stakeholder Groups
  • Identify Stakeholders
  • Stakeholder Management
  • Grid Categories
  • Stakeholder Analysis Techniques and Prioritisation
  • Why is Stakeholder Management Important?
  • Stakeholder Management Plan

Module 2: Communication

  • Communication Process
  • Barriers to Communication
  • Semantic Barrier, Physical, and Psychological
  • Introduction to Active Listening

Module 3: Working with Stakeholder Groups

  • Groups Vs Teams
  • Types of Teams
  • Team Roles at Work
  • Based on Adair’s Three Circle Model
  • Learning Cycle and Styles

Module 4: Facilitated Workshops

  • Introduction to Facilitated Workshops
  • Examples of Facilitated Events
  • Roles in a Facilitated Workshop
  • Structure of a Facilitated Workshop
  • Aspects for Successful Facilitation
  • Facilitation Behaviours
  • Techniques

Module 5: Rapport

  • Nature of ‘Rapport’
  • MBTI®
  • Techniques for Creating and Sustaining Rapport
  • Rapport Face-to-Face
  • Building Rapport
  • NLP: Neuro-Linguistic Programming
  • Mirror, Match, and Pace
  • Rapport Over the Phone
  • Rapport via Email
  • How to Avoid Destroying Rapport?

Module 6: Creative Problem-Solving

  • Introduction to Creative Problem-Solving
  • Barriers to Creativity
  • Creative Problem-Solving Process
  • Understanding the Situation

Module 7: Managing Expectations

  • Why Does Expectation Matter?
  • Categories of Expectation
  • Sources of Expectations: Controllable and Uncontrollable Expectation Creators
  • Process for Managing Expectations

Module 8: Negotiating with Stakeholders

  • Definition to Negotiation
  • Principles of Negotiation
  • Negotiation Outcome
  • Dovetailing
  • Four Stages of Principled Negotiation
  • Process for Successful Negotiation

Module 9: Managing Conflict

  • Roots of Conflict: Goals, Judgments, and Values
  • Options for Conflict Resolution
  • Conflicting Objectives of Stakeholders and Balancing Conflicts
  • Thomas-Kilmann Conflict MODE Instrument

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Who should attend this Creating Effective Stakeholder Engagement Training?

This Creating Effective Stakeholder Engagement Course is ideal for those who actively participate in project development initiatives and those who want to learn how to effectively engage with stakeholders to achieve project goals. The following professionals can benefit from attending this course:

  • Project Managers
  • Business Analysts
  • Communication Specialists
  • Department Heads
  • Corporate Strategy Executives
  • Public Relations Professionals
  • Corporate Social Responsibility (CSR) Professionals

Prerequisites of the Creating Effective Stakeholder Engagement Training

There are no formal prerequisites for this Creating Effective Stakeholder Engagement Course. However, a basic understanding of Project Management concepts will be beneficial.

Creating Effective Stakeholder Engagement Training Course Overview

This Creating Effective Stakeholder Engagement Course, tailored for Business Analysts, delves deep into the art of forging robust relationships with stakeholders. Understanding their needs and concerns is paramount for successful project outcomes. By honing these skills, professionals can elevate their strategic insight, ensuring project alignment with organisational goals and stakeholder expectations. This course navigates the nuanced landscape of stakeholder interactions, which is vital for any proficient Business Analyst.

Proficiency in stakeholder engagement is essential for Business Analysts, Project Managers, and professionals aspiring to excel in roles that require effective communication and collaboration. Business Analysts, in particular, should aim at mastering this subject, as it is a fundamental aspect of their role and a key criterion for obtaining a certification as a Business Analyst.

This intensive 1-day Business Analyst Training offered by The Knowledge Academy is tailored to empower delegates with the knowledge and practical skills needed to excel in stakeholder engagement. Through interactive sessions, real-world case studies, and hands-on exercises, delegates will learn to identify, assess, and manage stakeholders effectively. These Business Analyst Certifications ensure that you can communicate and align stakeholder interests, creating a positive impact on project success and overall business performance.

Course objectives

  • To learn how to define the needs and aspirations of their stakeholders
  • To develop a planned approach to connecting with each of the stakeholders
  • To align the stakeholder engagement plan with the overall strategy
  • To become familiar with how to manage stakeholders effectively
  • To understand the adequate negotiation techniques in different situations
  • To design and develop a strategy for the engagement of stakeholders

After completing the Creating Effective Stakeholder Engagement Course, delegates will be well-equipped to navigate the complex landscape of stakeholder engagement, adding significant value to their organisations. Whether you are a seasoned professional or new to the field, this Business Analyst Certification is your gateway to unlocking new career opportunities and achieving success in your Business Analyst journey.

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What’s included in this Creating Effective Stakeholder Engagement Training?

  • World-Class Training Sessions from Experienced Instructors  
  • Creating Effective Stakeholder Engagement Certificate
  • Digital Delegate Pack  

Why choose us

Our Manilla venue


Free Wi-Fi

To make sure you’re always connected we offer completely free and easy to access wi-fi.

Air conditioned

To keep you comfortable during your course we offer a fully air conditioned environment.

Full IT support

IT support is on hand to sort out any unforseen issues that may arise.

Video equipment

This location has full video conferencing equipment.

Manila is the capital of the Philippines with a population of around 1.650 million, it is just one of the sixteen cities that make up Metro Manilla which has an overall has a population of 12 million. Due to its population Manila is arguably the most densely populated city worldwide. Manila is home to some of the oldest universities in the Philippines, such as the University of Santo Tomas. There are also some of the best universities in the Philippines in the city, these are the University of the City of Manila and the University of the Philippines Manilla. The main three-tier public education system is looked after by the department of education and the division of the city schools of Manilla. There are 32 public high schools and 71 public elementary schools.

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28th Floor,
Tower 2,
The Enterprise Centre,
Corner Paseo De Roxas and Ayala Avenue,

T: +44 1344 203999

Ways to take this course

Experience live, interactive learning from home with The Knowledge Academy's Online Instructor-led Business Analysis Training | Creating Effective Stakeholder Engagement Training in Manilla. Engage directly with expert instructors, mirroring the classroom schedule for a comprehensive learning journey. Enjoy the convenience of virtual learning without compromising on the quality of interaction.

Unlock your potential with The Knowledge Academy's Business Analysis Training | Creating Effective Stakeholder Engagement Training in Manilla, accessible anytime, anywhere on any device. Enjoy 90 days of online course access, extendable upon request, and benefit from the support of our expert trainers. Elevate your skills at your own pace with our Online Self-paced sessions.

Experience the most sought-after learning style with The Knowledge Academy's Business Analysis Training | Creating Effective Stakeholder Engagement Training in Manilla. Available in 490+ locations across 190+ countries, our hand-picked Classroom venues offer an invaluable human touch. Immerse yourself in a comprehensive, interactive experience with our expert-led Business Analysis Training | Creating Effective Stakeholder Engagement Training in Manilla sessions.


Highly experienced trainers

Boost your skills with our expert trainers, boasting 10+ years of real-world experience, ensuring an engaging and informative training experience


State of the art training venues

We only use the highest standard of learning facilities to make sure your experience is as comfortable and distraction-free as possible


Small class sizes

Our Classroom courses with limited class sizes foster discussions and provide a personalised, interactive learning environment


Great value for money

Achieve certification without breaking the bank. Find a lower price elsewhere? We'll match it to guarantee you the best value

Streamline large-scale training requirements with The Knowledge Academy's In-house/Onsite at your business premises. Experience expert-led classroom learning from the comfort of your workplace and engage professional development.


Tailored learning experience

Leverage benefits offered from a certification that fits your unique business or project needs


Maximise your training budget

Cut unnecessary costs and focus your entire budget on what really matters, the training.


Team building opportunity

Our offers a unique chance for your team to bond and engage in discussions, enriching the learning experience beyond traditional classroom settings


Monitor employees progress

The course know-how will help you track and evaluate your employees' progression and performance with relative ease

What our customers are saying

Business Analysis Training | Creating Effective Stakeholder Engagement Training in Manilla FAQs

Stakeholder engagement is the process of involving and collaborating with individuals or groups who have an interest in a project, decision, or initiative. It aims to gather their perspectives, address concerns, and incorporate their input into decision-making. Effective engagement leads to better outcomes, trust, and shared value.
A multi-stakeholder initiative is a collaborative effort involving stakeholders from different sectors, working together to address an issue or achieve a common goal. It promotes inclusivity, transparency, and accountability in decision-making, leveraging diverse expertise and resources to find effective solutions.
Companies involve stakeholders in their operations to enhance decision-making, gain trust and credibility, manage risks and conflicts, drive innovation and performance, meet societal expectations, enhance competitiveness, create shared value, and comply with regulations and requirements.
The fundamentals of effective Stakeholder Engagement include active communication, building relationships, identifying stakeholders' interests and concerns, involving them in decision-making, and fostering transparency and trust to achieve mutual understanding and successful outcomes.
Effective methods for involving stakeholders include stakeholder mapping, clear communication channels, consultation and feedback mechanisms, collaboration and co-creation, partnerships and alliances, capacity-building and education, regular updates and reporting, conflict resolution and mediation, continuous engagement, and recognition and appreciation.
Skills required for meaningful Stakeholder Engagement include active listening, effective communication, empathy and diplomacy, collaboration and facilitation, negotiation and consensus-building, problem-solving, relationship-building, adaptability and flexibility, cultural sensitivity, and stakeholder analysis.
Stakeholder Engagements can exhibit unbalanced power structures due to differences in resources, influence, and decision-making authority among stakeholders. Efforts should be made to address and mitigate these imbalances for fair and equitable engagement.
There are many ways to establish your business credibility such as communication with stakeholders, honest, take responsibility, be sincere, knowledgeable, ask for endorsements and promote achievements.
There are no formal prerequisites to attend this Creating Effective Stakeholder Engagement course.
You can manage the relationship with stakeholders by communicating with them and gain their trust. It stays consistent with your messaging, meets up with stakeholders, and use data management systems for summarising essential information help to manage the relationship with stakeholders.
Stakeholder engagement Training offers several advantages, including improved decision-making, enhanced project outcomes, increased trust and reputation, reduced conflicts, heightened innovation, and the creation of shared value.
Engaging stakeholders can be challenging due to diverse interests, communication barriers, power dynamics, time and resource constraints, resistance to change, managing conflicts, ensuring representation, and sustaining engagement.
To address difficulties associated with obtaining Stakeholder Engagement certification, consider understanding the requirements, assessing current practices, developing a strategy, engaging stakeholders consistently, enhancing communication channels, documenting engagement activities, pursuing continuous improvement, seeking external guidance, collaborating with stakeholders, and learning from feedback and experiences of others.
Stakeholders are an essential part of the business, and they are responsible for decision making, management, investing, and accountable for social and environmental responsibilities.
This course is ideal for professionals such as Business Analysts, Project Managers and business stakeholders who actively participate in project development initiatives and those who like to improve their skills under the umbrella of Business Analysis.
The training fees for Creating Effective Stakeholder Engagement Training certification in Manilla starts from $1295
The Knowledge Academy is the Leading global training provider for Creating Effective Stakeholder Engagement Training.
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Flexible delivery methods are available depending on your learning style.


High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

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