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Leadership Training

Online Instructor-led (1 days)

Online Self-paced (8 hours)

Leadership Skills Course Outline

Introducing to Leadership Theories

  • Define Leadership
  • Leadership Philosophies
  • Behaviour Studies of Leaders
  • Leaders

Leadership Styles

  • What is Leadership Style?
  • Styles of Leadership

Organisations and Culture

  • Morgan’s Organisational Metaphors
  • Define Culture
  • Culture is both Subjective and Objective
  • Culture is Multileveled and Dynamic
  • Individual vs Group Orientation
  • Cross-Cultural Behaviours

Dealing with Difficult or Tricky People

  • Dealing with Difficult People

Understanding the Importance of Motivation

  • Theories of Motivation
  • Motivating the Team to Perform

Stages of Team Development

  • What is a Team?
  • Why does a Team Need Leading?
  • Team Development
  • Team Building
  • Ways to Build your Team

Team Roles – Roles within your Team Using the Belbin Theory

  • Team Roles
  • Who is on Your Team?
  • Delegation: Benefits, Barriers, Checklist
  • Belbin

Change Management

  • What is Change management?
  • Dealing with Change

Influences of Change

Field-Force Analysis

Culture and Change

  • What is Organisational Culture?
  • Culture and Change
  • Culture Develops and How to Identify it?

Effective Communication

  • The Communication Process
  • Types of Communication
  • Communicating with Impact
  • Communicating Clearly

Leadership Skills Learning Outcomes:

  • Identify the critical factors which influence their performance as managers and those reporting directly to them
  • Describe your own interpersonal relationship style and its impact on those they lead
  • Be better able to lead the variety of people they manage and control resources
  • Understand the communication processes necessary to develop an effective team
  • Improve their planning and management of teams and tasks

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Prerequisites

There are no prerequisites for this course.

Who should attend this Leadership Training Course?

This course is recommended for individuals of all levels wishing to improve their leadership skills. Individuals interested in moving towards Management roles, new Managers, Supervisors, Team Leaders, or even experienced Managers looking to refresh their understanding.

Leadership Skills Overview

Leadership is an important skill for the business professional. To start your leadership role or beginning to develop the necessary skills to become an effective leader, you will need to understand some fundamental leadership skills. This leadership course will introduce you to the key elements of effective and successful leadership needed to develop your knowledge.

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What's Included in this Leadership Training Course?

  • The Knowledge Academy Leadership Skills courseware folder
  • Certificates
  • Experienced Instructors
  • Refreshments

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Introduction to Supervising a Team Course Outline

This Introduction to Supervising a Team training course will cover the following:

Module 1: The Role of the Supervisor

  • The skills required within supervising
  • Expectations and objectives for the workshop
  • Strengths and weaknesses observed in others
  • Difficulties associated with supervision

Module 2: Interpersonal Skills

  • The art of assertiveness
  • Influencing others
  • Understanding key communication skills within supervising

Module 3: Motivation

  • What is the motivation? 
  • Internal and external motivation within supervision
  • Application of theories within supervision
  • Analysis of the workplace
  • Identification of improvement areas
  • Motivators

Module 4: Power of Planning

  • The importance of time management
  • How to plan
  • Successful delegation
  • Effective decision-making

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Who should attend this Leadership Training Course?

This course is designed for current or prospective supervisors who would like to enhance their skills in overseeing a team to produce the most productive outcomes for the company, whilst creating positive morale amongst the team.

Prerequisites

There are no prerequisites for enrolling on this Introduction to Supervising a Team training course, therefore anybody can attend.

Introduction to Supervising a Team Course Overview

This 1-day Introduction to Supervising a Team training course aims to provide delegates with an overview of the benefits and techniques behind the effective overseeing of a team. This course will focus on the specific role of a supervisor, the necessary interpersonal skills, motivational tools and techniques, and the importance of efficient planning. The combination of all these factors will enable a supervisor to increase morale and productivity of the team, making the business more profitable and a satisfied team.

This Introduction to Supervising a Team course comes under the topic of Leadership Training, which is composed of several courses, of a range of complexities, which enables delegates to develop their skills and understanding of Leadership. Some of these courses include Successful People Management and Team Leadership and Leadership Skills.

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What's included in this Leadership Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Successful People Management and Team Leadership Course Outline

The course covers the following topics:

  • The role of a leader
  • What makes a good leader?
  • Managing change
  • Demotivation and other issues
  • Effective communication
  • Delegation
  • Motivation
  • Measuring performance

By the end of the course, you will:

  • Understand your role as a leader
  • Learn how to deal with change and conflict
  • Know how to keep team members motivated
  • Know how to measure performance and stay on track

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Who should attend this Leadership Training Course?

This course is intended for new or aspiring managers, team leaders and supervisors. 

Prerequisites

There are no prerequisites to attend.

Successful People Management and Team Leadership Course Overview

Knowing how to handle people correctly can be the difference between good management and bad management. This 1-day course equips new supervisors and managers with the skills they need to motivate their team and succeed as a leader. You’ll learn tools and techniques to motivate team members, manage performance, deal with problems and more.

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What's included in this Leadership Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Agile Leadership Training Course Outline

Module 1: Getting Started with Agile

  • What Exactly is Agile?
  • Agile Basic Concepts
  • Agile and Lean
  • 5 Principles of Lean
  • Agile Manifesto
  • Principles of Agile Development
  • Agile Practices and Tools

Module 2: All You Need to Catch Agile Leadership

  • What is Agile Leadership?
  • Embracing Uncertainty to Increase Business Value
  • Adding Business Value to the Organisational Mission
  • Agile Development Methodologies
  • Identifying Business Values
  • Lean Six Sigma
  • Sharpening your Influencing Skills
  • Agile Leadership Framework
  • Problem Solving
  • Emotional Intelligence for the Agile Leader
    • Cultivating your Emotional Intelligence
  • Appreciating Diverse Organisational Cultures
  • Creating an Agile Environment
  • Implementing your Agile Leadership Action Plan

Module 3: Approved Agile Methods

  • Scrum Overview
  • Scrum Planning
  • Core Values of Scrum
  • Sprint Artifacts (Deliverables)
  • Agile Tools

Module 4: Agile Manager’s Role

  • Managers Versus Self-Organisation
  • What is a manager?
  • Lean Management
  • Agile Management
  • Agile Leader

Module 5: Need of CEO’s Contribution

  • What is a CEO?
  • Roles and Responsibilities of the CEO
  • Corporate Structure of a Company

Module 6: Motivating the Agile Workforce

  • Why Motivation is Essential for Knowledge Workers?
  • Self-Direction, Self-Organisation
  • Learning Enterprise

Module 7: Self-Organisation

  • Letting the Team Go
  • Delegation is Not a Zero-Sum Game
  • Complex Environments
  • Self-Organisation is Not Self-Management
  • Self-Organising Team
  • Managing Self-Organising Teams
  • Visibility and Reporting in an Agile Environment

Module 8: Agile Culture and Driving Change

  • What Corporate Culture is and is Not?
  • Hiring and Firing According to Culture
  • Storytelling
  • Taking Your Time
  • Change Patterns

Module 9: Agile Leadership – Final Thoughts

  • Continuous Improvement
  • Agile is Not a Place
  • What Message Are You Communicating?
  • Think and Act Like an Owner
  • Role of Leadership in an Agile Company

Learning Objectives

In this Agile Leadership training course, delegates will learn how:

  • To sharpen their influencing skills
  • To manage self-organise teams
  • To corporate structure of a company effectively
  • To implement the principles of Agile development
  • To appreciate diverse organisational cultures
  • To embrace uncertainty to increase business value
  • To use approved Agile methods
  • To change patterns in Agile culture
  • To implement Agile Leadership framework
  • To think and act like an owner

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Who is this Agile Training course for?

This one-day Agile Leadership course is designed for Managers and Individual Contributors.

Prerequisites

There are no prerequisites needed to attend this course, however an understanding of what Agile is may help you.

Agile Leadership Training Course Overview

Agile is the name of a broad series of project management practices that focuses on building products incrementally using feedback and empowering teams and their leaders to create physical products throughout the development lifecycle rather than documentation. Agile leadership includes an environment through which a leader constantly goes through a leading change and takes resourceful decisions. Agile leaders have passion and crave for learning, developing people, creating, and communicating, and open innovation ideas for the organisational vision. Therefore, they are the most in-demand professionals. It allows individuals to be open to the ideas and influence of others no matter what their position and status is.

This 1-day Agile Leadership training course provides delegates with comprehensive knowledge on the Agile leadership framework and how to practically use it to create an Agile environment within their organisation, which will allow them to carry their job more effectively. The course focuses on concepts such as embracing uncertainty to increase business value, adding business value to the organisational mission, Agile development methodologies, identifying business value, lean six sigma, sharpening influencing skills, and more. Our expert trainers will teach this course who have years of experience in delivering leadership training courses effectively. 

After attending this Agile Leadership training course, delegates will obtain in-depth knowledge on all the aspects of Agile leadership required to successfully create an Agile environment, implement their Agile leadership action plan, and more. Holding all this knowledge will help delegates achieve their desired business goals effectively.

The Knowledge Academy's Agile Leadership training demonstrates the delegates all the required skills to help them enhance the performance and meet the company's goals.

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What's included in this Agile Training Course?

  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor
  • Refreshments

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Creative and Analytical Thinking Training​ Course Outline

Module 1: Getting Started with Creative and Analytical Thinking

  • Creative Thinking
  • Creative Thinking Process
  • How Creative Thinking Works?
  • Types of Creative Thinking
  • What is Analytical Thinking?
  • Steps in Analytical Thinking
  • Importance of Creative and Analytical Thinking

Module 2: Creativity and Business

  • Creativity and Innovation in Businesses
  • Benefits of a Creative Approach
  • Encouraging Creativity and Innovation in Work

Module 3: Unleashing Creativity

  • Exploring Creativity
  • Tools and Techniques to Become More Creative
  • Elements that Stimulates Creativity
  • Brainstorming Options
  • Avoiding Groupthink
  • Deploying Divergent and Convergent Thinking

Module 4: Leveraging Thinking Styles

  • Identifying Natural Brain Dominance
    • Left Brain Vs Right Brain: Characteristics and Function
  • Whole Brain Thinking
  • Implementing Whole Brain Thinking
  • Leveraging Left-Brain and Right-Brain Dominance
  • Personality, Adaptability, and Learning Styles in Workplace

Module 5: Applying Analysis Models and Tools

  • Analysis Tools in Planning
    • Sketch Planning Tools
    • Deterministic Models
    • Simulation Tools
    • Archived Operations Data
    • Operations-Oriented Performance Measures
    • Selecting an Analysis Tool or Method
    • Additional Considerations

Module 6: Problem Solving with Analysis and Prioritisation

  • Value of Creative and Analytical Skills
  • Creative Problem Solving Process
  • Understanding Problem Analysis
    • Steps of Problem Analysis
  • Running a Detailed Problem Solving Process
    • Information Gathering
    • Deductive Reasoning
    • Root Cause Analysis
  • Systematic Approach to Problem Solving
    • Steps to Solve Problems
    • Stair Step Model
  • Decision Analysis
    • Choosing Among Alternatives
    • Establishing Objectives
    • Choosing Best Alternative in Decision Making

Module 7: Translating Creativity and Analysis into Practice

  • Identifying Problems
    • Identifying and Closing the Gaps
    • Tools of Analysis
    • Identifying the Probable Cause
  • Avoiding Analysis Paralysis
  • Deploying Decisions
    • Presenting Descriptive Statistics in Writing
    • Presenting Descriptive Statistics in Graphs

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Prerequisites

There are no formal prerequisites to attend this Creative and Analytical Thinking Training course.

Audience

This Creative and Analytical Thinking Training course can be attended by anyone who wishes to gain Creative and Analytical Thinking skills.

Creative and Analytical Thinking Training​ Course Overview

Creative thinking is the process of observing any problem, plan, or purpose individually and implementing distinct approaches for progress in personal and professional areas. Analytical thinking is the ability of an individual to undertake complex problems by assessing the collected and organised information. Analytical thinkers can identify patterns among datasets that can direct them to creative resolutions. A combination of Creative and Analytical Thinking skills can be extremely valuable for professionals in their workplace. In today's changing work culture, business organisations are constantly seeking professionals with good Creative and Analytical Thinking skills to solve any concerns related to the achievement of agreed objectives. These skills help professionals communicate better, fuel their creativity and help them think outside the box. Individuals with Creative and Analytical Thinking skills can gain quick prominent professional growth and expand career opportunities in their work field.

The Knowledge Academy's 1-day Creative and Analytical Thinking Training course is designed by our experts to enhance delegates' problem-solving skills by developing creative and analytic abilities in them. In this course, delegates will learn about creative thinking, analytical thinking, its types and importance, how to bring creativity and innovation in business, etc. They will learn topics like exploring creativity, tools and techniques to become more creative, leveraging thinking styles, analysing tools in planning, etc., in detail. This course will be taught by our highly skilled and expert trainers who will help delegates to build their abilities to think creatively and analytically.

Other than the above concepts, delegates will also learn:

  • How creative thinking works?
  • Encouraging creativity and innovation in work
  • Personality, adaptability, and learning styles in the workplace
  • Leveraging left-brain and right-brain dominance
  • Creative problem-solving process
  • Running a detailed problem-solving process
  • A systematic approach to problem-solving
  • Identifying the probable cause

After attending this interactive Creative and Analytical Thinking Training course, delegates will become competent in solving problems using their creative and cognitive abilities. They will be able to use analysis tools for planning, problem-solving and prioritising issues that affect growth. Delegates will be able to use their creativity and analytical thinking skills in practice for sustaining growth and avoiding problems.

Delegates can also choose from other popular courses to improve other personal development skills, such as Communication and Influencing Skill TrainingSupervisory SkillsOrganisational SkillsSpeedwriting Masterclass, Strategic Planning and Thinking, and more from our Personal Development Training that will enhance their job perspectives.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Staff Motivation Training Course Outline

Introduction to Motivation

  • Define Motivation
  • Types of Motivation
  • Maslow's Hierarchy of Needs
  • Herzberg's Two Factor Theory
  • McGregor’s Theory X and Theory Y
  • PERMA Model

Using Reinforcement and Expectancy Theory

  • Define Reinforcement Theory
  • Behaviour Modification
  • Appropriate Uses in the Workplace
  • Define Expectancy Theory
  • Understanding Three Factors
  • Motivate Employees Using the Three Factors

Personality's Role in Motivation

  • Identify your Personality Type
  • Identify Personality Type of Others
  • Motivators by Personality Type

Setting Goals

  • Goals and Motivation
  • Setting SMART Goals
  • Evaluate and Adapt

A Personal Toolbox

  • Build Own Motivational Plan
  • Encourage Growth and Development

Motivation on the Job

  • Key Factors
  • Create a Motivational Organisation and Job
  • Approaches to Motivate Employees

Address Specific Moral Issues

  • Dealing with Individual Morale Problems
  • Address Team Morale
  • Tips and Tricks to Motivate De-Motivated Employees

Keep Yourself Motivated

  • Identify Personal Motivators
  • Maximise your Motivators
  • Evaluate and Adapt

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Prerequisites

There are no prerequisites to attend this course.

Audience

Anyone interested in developing their knowledge and skills to motivate employees to enhance the performance of employees can attend this course.

Staff Motivation Training Course Overview

Staff motivation is becoming an indispensable part of every organisation. Happier and motivated employees deliver better results to the company. Employees who are valued and recognised for their work are more productive, responsible, and motivated. So, all employers and management need to maintain the right balance to ensure that you have a motivated workforce. Staff Motivation Training is designed to provide knowledge to managers, employers, and supervisors on how to create a more loyal, dynamic, and motivated workforce.

The Knowledge Academy’s Staff Motivation Training will teach delegates about the different theories of motivation that can be used or applied in an organisation to motivate the staff. Delegates will learn how to use reinforcement and expectancy theory to motivate the staff. They will get an understanding of three factors of expectancy theory that can be used to boost the morale of staff.

During this 1-day training, delegates will gain knowledge of how employers can identify their own and their staff’s personality type. Delegates will learn how to set the SMART goals that can be achieved by the motivated workforce. Post completion of this training, delegates learn about how to deal with individual morale problems and encourage the growth and development of the company and its employees.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Decision Making Skills Training Course Outline

Module 1: Introduction to Decision-Making

  • What is Decision-Making?
  • What are Decision-Making Skills?
  • Importance of Decision-Making
  • Elements of Decision-Making
  • Characteristics of Decision-Making
  • Types of Decision-Making
  • Approaches to Decision-Making
  • Different Ways to Make Decisions
  • Differences Between Individual and Group Decisions

Module 2: Factors Influencing Decisions

  • Programmed Vs Non-Programmed Decisions
  • Information Inputs
  • Prejudice
  • Cognitive Constraints
  • Attitudes About Risk and Uncertainty
  • Personal Habits
  • Social and Cultural Influences

Module 3: Decision-Making Skills

  • Problem Solving
  • Leadership
  • Reasoning
  • Intuition
  • Teamwork
  • Emotional Intelligence
  • Creativity
  • Time Management

Module 4: Steps to Effective Decision-Making

  • Identify  Decision
  • Gather Relevant Information
  • Identify Alternatives
  • Weigh Evidence
  • Choose Among Alternatives
  • Take Action
  • Review Decision

Module 5: Techniques and Methods of Decision-Making

  • Marginal Analysis
  • Co-Effectiveness Analysis
  • Operations Research
  • Linear Programming

Module 6: Principles of Decision-Making

  • Marginal Theory
  • Mathematical Theory
  • Psychological Theory
  • Principle of Limiting Factors
  • Principle of Alternatives
  • Principle of Participation

Module 7: Models of Decision-Making

  • Rational/Normative Model-Economic Man
  • Non-Rational/Administrative Model

Module 8: Decision-Making in Today's World

  • How to Improve Decision-Making Skills?
  • How much does Hierarchy Matter?
  • Top-Down Decision-Making Vs Bottom-Up Decision-Making
  • Decision-Making in an Uncertain and Confusing World
  • How can Cutting Edge Technologies Enable Better Decision-Making?

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Prerequisites 

In this Decision-Making Skills Training course, there are no formal prerequisites.

Audience

This Decision-Making Skills Training course is suitable for anyone who would like to learn how to make effective decisions and face new challenges in their positions. This training is also suitable for those who want to embed first-class decision-making and problem-solving skills in themselves.

Decision Making Skills Training​ Course Overview

Decision-Making is the process of making the best choices by classifying a decision, collecting information, and evaluating alternative solutions. Decision-Making is also considered as an essential skill to identify various processes that help individuals make the right decisions and make a collective effort to reveal biases. A good decision-maker picks activities that provide the best result for themselves and others. Using efficient Decision-Making skills at the workplace can be very useful to improve the overall productivity and satisfaction among employees. Decision-Making skills also help individuals accomplish the company's initial goals and objectives open up more career opportunities.

This 1-day Decision-Making Skills Training course aims to provide delegates with an in-depth knowledge of taking important decisions using decision-making skills. This course will focus on many crucial topics such as factors influencing decisions, techniques and methods of decision-making, models of decision-making, decision-making in an uncertain and confusing world, differences between individual and group decisions, etc. This course will be taught by our experienced instructor, who have years of experience in providing interactive training courses.

This training will cover various crucial concepts, such as:

  • Steps to effective decision-making
  • Factors influencing decisions
  • Approaches to decision-making
  • Different ways to make decisions
  • Principles of decision-making
  • Non-rational/administrative model

At the end of this training, delegates will be able to take an effective and efficient decision in any situation. Delegates will also be able to take proper steps for effective decision-making and manage various factors influencing decisions. Like this course, The Knowledge Academy also provides many more Management training courses to help anyone develop essential skills to enhance their career opportunities.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Design Thinking Training​ Course Outline

Module 1: Introduction

  • What is Design Thinking?
  • What is the Design Thinking Process?
  • How do Design Thinking, Lean, and Agile Work Together?
  • Benefits of Design Thinking at Work
  • Design Thinking Methodology
  • What is the Relationship Between Design Thinking and UX Design?

Module 2: Design Thinking Process 

  • Design Process
  • Stages in Design Thinking
  • Example Project

Module 3: Research

  • Identifying Drivers
  • Information Gathering
  • Target Groups
  • Sampling and Feedback

Module 4: Idea Generation

  • Basic Design Directions
  • Themes of Thinking
  • Inspiration and References
  • Brainstorming
  • Value
  • Inclusion
  • Sketching
  • Presenting Ideas

Module 5: Refinement

  • Thinking in Images
  • Thinking in Signs
  • Appropriation
  • Humour
  • Personification
  • Visual Metaphors
  • Modification
  • Thinking in Words
  • Words and Language
  • Thinking in Shapes
  • Thinking in Proportions
  • Thinking in Colour

Module 6: Prototyping

  • Developing Designs
  • "Types" of Prototypes
  • Vocabulary

Module 7: Implementation

  • Format
  • Materials
  • Finishing
  • Media
  • Scale

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Prerequisites  

In this Design Thinking Training course, there are no formal prerequisites. 

Audience 

All individuals who want to understand Design Thinking processes to perform their roles effectively and improve their business growth can attend this training. However, it will be more beneficial for professionals working as:

  • Designers
  • Business Owners
  • Product Owners

Design Thinking Training​ Course Overview

Design Thinking is an approach used for solving complex problems and finding desirable solutions in a very user-centric manner. It empowers individuals to implement the Design Thinking approaches to solve complex problems that occur around us on any level or scale. Design Thinking helps organisations to minimise the uncertainty and risk of innovation by engaging customers or users and aids to improve their success rates and innovation. It allows individuals to develop products, services, processes and strategies with minimal issues for organisations. By applying Design Thinking skills within an organisation, individuals can improve their business processes and foster a more innovative, happy and successful work culture. Pursuing this Design Thinking Training course will help individuals to gain the skills required to pursue more advanced job profiles and enjoy a steady career progression.

In this 1-day Design Thinking Training course, delegates will understand the usage of the Design Thinking approach for solving issues at a broader scale. They will learn how to implement Design Thinking techniques to solve complex problems innovatively. During this training, delegates will also learn various concepts such as the Design Thinking process, benefits, methodology, target group, themes of thinking, developing design, types of prototype, etc. Our experienced and highly skilled instructor with years of experience in teaching in this field will conduct this course and help the delegates to gain the critical insights required for devising innovative solutions.

They will also learn various concepts, such as:

  • What is Design Thinking?
  • Design Thinking process
  • Idea generation
  • Refinement
  • Prototyping
  • Presenting ideas

At the end of this training, delegates will be able to use the Design Thinking process efficiently to generate user-specific and innovative solutions. They will also be able to implement techniques of Design Thinking in business growth effectively. This training will allow individuals to improve their organisation's products, internal processes, and services.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

High-Performing Teams Training​ Course Outline

Module 1: Introduction to High Performing Teams

  • What is a Team?
  • Why Organisations are Using Teams
  • How High Performing Team Concept Established?
    • Social Psychologists
    • Belbin’s Contributions
    • Tuckman’s Stages of Team Development
    • Encounter Groups
    • Great Outdoors
    • Training Companies
    • Rise of Learning
    • Empowerment and Self-directed Teams

Module 2: Types of Teams

  • Task Force
  • Quality Circles
  • Project Teams
  • Extending the Concept
    • Teams as Components of Structure
    • Cross-Functional Teams
    • Self-Directed Teams

Module 3: What Makes High Performing Teams

  • Purpose
  • Responsibility and Empowerment
  • Team Processes
  • Team Members’ Contributions
  • Intangibles

Module 4: Setting Up Teams to Achieve High Performance

  • Purpose of the Team
  • Is a Team the Best Solution?
  • What Sort of Team Will Work Best?
  • What will it Take to Sustain the Team Within the Organisation?
  • Who Should be Appointed to the Team?
  • Who Should Lead the Team?
  • Rules Need to be Established
  • What Sort of Objectives will be Needed?
  • Feedback Loops
  • What Training Will the Team Need?

Module 5: Developing Teams to High Performance

  • Problems of Converting Existing Work Groups to Teams
  • Accelerating the Development Process
  • Stages of Development
  • Storming and Performing

Module 6: Applications and Experience

  • Product/Service Design and Development
  • Manufacturing Applications
  • Customer Service Applications
  • Public Service Application
  • Start-Up Experience
  • Teams
  • Specialist Teams

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Prerequisites

There are no formal prerequisites for attending this High-Performing Teams training course.

Audience

This course is suitable for anyone who wants to develop their skills in building High-Performing Teams and needs to work with their team more efficiently, however, it is more beneficial for the individuals working in the following jobs roles:

  • Managers
  • Leaders
  • Supervisors

High-Performing Teams Training​ Course Overview

A High-Performance Team is a group of highly skilled individuals who work in cross-functional areas and focus on achieving a common business goal. The High-Performing Teams help an organisation to improve productivity and efficiency and enhance employee engagement more effectively. They focus on their goals and help to achieve higher business results. High Performing Teams training will help you to get the required knowledge and skills to create and maintain a High-Performing Team in your organisation and get highly paid jobs as a manager, leader, supervisor, etc.

In this 1-day High-Performing Teams training course, delegates will gain complete knowledge of how to develop high performing teams in an organisation. During this training, delegates will learn various concepts such as introduction to High Performing Teams, types of teams, project teams, team processes, the purpose of the team, stages of development, and many more. The Knowledge Academy’s highly expert trainer will help them to develop High-Performing Teams.

They will learn various concepts such as:

  • What is a team?
  • Types of teams
  • Setting up teams to achieve high performance
  • Feedback loops
  • Developing teams to high performance
  • Belbin’s contributions

At the end of this training, delegates will be able to execute regular tasks more quickly by developing and working as a part of High-Performing Teams that work well together and successfully meet the business goals.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Leadership and Management Skills​ Course Outline

Module 1: Overview of the Principles of Leadership and Management

  • Overview of Leadership
  • Principles of Leadership
  • Overview of Management
  • Principles of Management
  • Levels of Management
  • Leaders and Managers
  • Leaders Vs Managers
  • Overview of Leadership and Management

Module 2: Developing as a Team Leader

  • What is Team?
  • Developing as a Team Leader

Module 3: Overview of Leading Work Teams

  • Leading Work Team

Module 4: Developing Work Teams

  • Developing Work Teams
  • Framework for Developing Work Teams

Module 5: Communicating Effectively

  • Introduction to Communication
  • Principles of Effective Communication
  • Overview of Communicating Effectively
  • Barriers to Effective Communication
  • Overcoming Barriers to Communication

Module 6: Dealing with Change

  • What is Change?
  • How to Deal with Change?

Module 7: Briefing the Team

  • Introduction to Team Briefing
  • Process of Team Briefing

Module 8: Motivating the Team to Perform

  • Things to Do to Motivate the Team to Perform

Module 9: Planning and Monitoring Work

  • Introduction to Planning
  • Monitoring Work

Module 10: Business Improvement

  • Introduction to Business Improvement
  • Steps for Business Improvement

Module 11: Induction and Coaching

  • Introduction to Induction and Coaching
  • Principles of Leader as a Coach
  • Benefits of Induction
  • Benefits of Coaching

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Prerequisites

In this Leadership and Management Skills Training course, there are no formal prerequisites.

Audience

This Leadership and Management Skills Training course is ideal for anyone who wants to gain a professional understanding of managing and leading people in an organisation.

Leadership and Management Skills​ Course Overview

Leadership focuses on building relationships, listening, coordination, encouraging, motivating, and influencing the followers. On the other hand, management involves planning, organising, directing, staffing, and managing resources to reach a goal. Leadership and management help individuals determine a course of action to achieve given tasks and manage circumstances that may occur while leading and managing teams in any organisation. Pursuing the Leadership and Management Skills Training course will enhance the delegates’ ability to attain excellent opportunities in their career ahead. This obtained information will help individuals to acquire job roles like operations manager, business manager, project manager, department supervisor etc.

The Knowledge Academy’s Leadership and Management Skills Training Course is designed to provide delegates with the right tools to accomplish their tasks as leaders and managers effectively. Delegates will also get an overview of management and leadership along with its principles. This training course will help delegates to develop a proper framework for working in their organisation.

It also accommodates the delegates with more related topics, such as:

  • Introduction to communication
  • Leaders vs managers
  • Levels of management
  • Overview of leadership and management
  • Principles of management

At the end of this training course, delegates will be able to monitor work performance according to the requirements of the work. During this training course, delegates will also be able to know the barriers to effective communication and learn to overcome obstacles to communication. Our highly expert trainer with abundant knowledge will conduct this training to help delegates direct an organisation's resources for improved efficiency and the achievement of their objectives.

If delegates want to acquire more knowledge about leadership and management, then they can choose our popular courses like Introduction To Supervising a TeamStaff Motivation TrainingDecision Making Skills Training, and more courses from our Leadership Training section.

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  • Delegate pack consisting of course notes and exercises
  • Manual
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Delegation Training​ Course Outline

Module 1: Introduction to Delegation

  • Characteristics of Delegation
  • Elements of Delegation
  • Why is Delegation Important?

Module 2: Benefits of Effective Delegation

  • Benefits

Module 3: Key Principles for Effective Delegation

  • Key Principles

Module 4: Assigning Tasks for Delegation

  • Ways for Assigning Tasks for Delegation

Module 5: Delegation Communication

  • Introduction
  • Delivering Task Clearly

Module 6: Conveying Delegated Task to Team Member

  • Ways to Convey Delegated Task to Team Members

Module 7: Completing Action Plans for Delegated Task

  • Tips to Complete Action Plans for Delegated Task

Module 8: Monitoring Progress on Delegated Tasks

  • Ways for Monitoring Progress on Delegated Tasks

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Prerequisites

There are no formal requirements to attend this Delegation Training course. However, some experience of working life would be beneficial.

Audience

This Delegation Training course is ideal for anyone who wants to enhance their productivity and focus on crucial goals. However, this course is more beneficial for team managers and leaders.

Delegation Training Course Overview

Delegation transfers responsibility and authority from a leader to another person for a specific task or decision. It is beneficial for the growth of associations as it saves time, helps others learn, increases profit, improves relations among team members, and spreads work out more evenly. It is beneficial for individuals to improve their work efficiency, reduce stress, and develop new skills. This training course help learners to get proficient knowledge of delegation and its tasks. Pursuing this training will help individuals get the required delegation information that will excel in highly reputed jobs.

In this 1-day Delegation Training course, delegates acquire a thorough understanding of the fundamental concept of effective delegation. During this training, delegates will learn about various ways to monitor the progress of delegated tasks. They will also learn about several ways to assign tasks for delegation. Our highly professional tutor with years of teaching experience will conduct this course and help delegates acquire proficient delegation knowledge.

This training course will also cover various essential topics, such as:  

  • Elements of Delegation
  • Delegation characteristics
  • Delegation communication
  • Why is Delegation important?
  • Delivering delegated tasks clearly

After attending this Delegation Training course, delegates will be able to manage the team and progress of delegated tasks. They will also be able to apply essential elements for delegation and different ways to convey tasks.

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  • Delegate pack consisting of course notes and exercises
  • Coureware
  • Experienced Instructor

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Business Administration Masterclass​ Course Outline

Module 1: Introduction to Business Administration

  • Objectives of Business Administration
  • Marketing Principles
  • Marketing Operations
  • Business Ethics
  • Information System
  • Impact of Economic Variable
  • Fundamental Principles for Essential Companies
  • Identify and Analyse Courses of Action to Resolve Complex Problems
  • Analyse the Impact of External Environment
  • Understanding the Different Types and Structures of Organisations
  • Understanding the Importance of Co-operation Between Internal Departments
  • Probability and Statistics for Business Application

Module 2: Management Skills

  • Introduction to Management Skills
  • Chain Management
  • Time Management
  • Information System
  • Business Law
  • Cost Management
  • Human Resource Management
  • Organisation Behaviour
  • Management Classes
  • Strategic Management
  • Project Management Principle
  • Improving Team Understanding
  • Computing
  • Learn Decision Models
  • Risk Management

Module 3: Business Administration Training

  • Evaluate Financial Performance
  • Evaluation and Continuous Learning
  • Structure Presentation
  • Organising Effective Meetings
  • Communication Matters
  • Principles of Accounting
  • Disciplines of Business
  • Establishing Management Knowledge
  • Methods of Inquiry
  • Implement Marketing Strategies
  • Developing a Network Between Company and Customer
  • Reduce the Risk of Negligence
  • Create a More Motivated and Engaged Workforce
  • Professional and Service Projects

Module 4: Effective Communication Skills

  • Overcoming Barriers in Communication
  • Communicating with Confidence
  • Listening Well and Questioning Skill
  • Communicating Effectively
  • Attempt to Resolve Conflict
  • Non-Verbal Communication
  • Assertiveness
  • Relational Communication

Module 5: Business Accounts and Transactions

  • Interpretation of Financial Statements
  • Introduction to Revenue Tax
  • Calculating the Tax Payable by Organisations
  • Employees’ Tax and Provisional Tax
  • Managing Capital
  • Organisation Records
  • Develop and Evaluate Financial Plan
  • Implement Financial Product and Services
  • Analyse and Assess the Impact of Economic Variables
  • Design and Implement Strategies for Personal and Professional Development
  • Highlighting Ethics and Values in the Finance Sector
  • Coordinate Planning, Implementation, and Management
  • Introduction to Entrepreneurial Finance
  • Financial Statement Analysis

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Prerequisites

There are no formal prerequisites for attending this Business Administration Training course.

Audience

This course is ideal for anyone interested in learning how to manage an organisation's resources, time, and people to ensure that businesses and organisations run smoothly.

Business Administration Masterclass​ Course Overview

Business Administration is a broad field with numerous roles, professional settings, and opportunities for advancement. In simple words, Business Administration is the management of an organisation's resources, time, and people. Professionals in Business Administration work to ensure that businesses and organisations run efficiently, effectively, and profitably. This training course is designed to provide you with the quantitative and soft skills needed to work in Business Administration, such as communicating ideas, influencing others, providing feedback, and making effective and informative presentations. This training course will teach individuals the best business practices and relevant experience that will make them an asset to almost any type of company or organisation.

In this 1-day interactive Business Administration Training course, delegates will learn about the objectives of the Business Administration and why it is essential for the organisations. They will gain in-depth knowledge about different types and structures of organisations, such as functional, divisional, and matrix structures. They will also learn about probabilities and statistics used for the successful application of a business. Our highly skilled and professional trainer will conduct this training who have years of experience in teaching Business skills and Improvement Training courses.

Course Objectives:

  • To gain knowledge about basic principles used for business marketing
  • To understand various business laws and attributes of modern business
  • To learn about the use of information systems in Business Administration
  • To combine chain management activities into a continuous process
  • To acquire the ability to work with other individuals​ or teams

After attending this training course, delegates will be proficient in various lucrative management skills to accomplish specific tasks. They will be able to manage time so that the correct time is allotted to the right activity. They will also be able to use information systems in management to store financial information in an organised way. ​

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  • Delegate pack consisting of course notes and exercises
  • Courseware
  • Experienced Instructor

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on + 1-613 800 4703 or Inquire.

Package deals

Our training experts have compiled a range of course packages to compliment a variety of categories in order to help fast track your career. The packages consist of the best possible qualifications in each industry and allows you to purchase multiple courses at a discounted rate.

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Frequently asked questions

FAQ's

No, the Leadership training courses do not require any prerequisites and are open to all. The courses are recommended for managers, supervisors, and team leaders.
No, there are no exams for our Leadership Training courses. Certification is achieved through attendance and participation of the courses.
The classroom courses, that The Knowledge Academy offer, are our most popular method. We have over 400 cities globally where the classroom courses may be held, meaning that you’ll never be too far from one of our courses. We also offer onsite training, where an instructor comes to a location of your choice, with all course materials. This is an ideal option for organisations who wish to train multiple members of staff and wish to avoid travel expenses. Both our onsite and classroom courses come with expert trainers and excellent resources, to help you gain certification. The Knowledge Academy offer e-Learning for some of our courses.
Delegates will be provided with expert trainers, with years of experience, the finest course material, manuals specific to the courses, and refreshments.
The Knowledge Academy is the Leading global training provider in the world for Leadership Training.
The price for Leadership Training certification in Canada starts from CAD.

Why we're the go to training provider for you

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Many delivery methods

Flexible delivery methods are available depending on your learning style.

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High quality resources

Resources are included for a comprehensive learning experience.

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"Really good course and well organised. Trainer was great with a sense of humour - his experience allowed a free flowing course, structured to help you gain as much information & relevant experience whilst helping prepare you for the exam"

Joshua Davies, Thames Water

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