Cisco Training

Online Instructor-led (4 days)

Online Self-paced (32 hours)

CCNP Training (Cisco Certified Network Professional) Course Outline

Module 1: Planning Routing Services to Requirements

  • Assessing Complex Enterprise Network Requirements
  • Creating an Implementation Plan and Documenting the Implementation
  • Lab 1-1 Debrief

Module 2: Implementing an EIGRP- Based Solution

  • Planning Routing Implementations with EIGRP
  • Implementing and Verifying Basic EIGRP for the Enterprise LAN Architecture
  • Configuring and Verifying EIGRP for the Enterprise WAN Architecture
  • Implementing and Verifying EIGRP Authentication
  • Advanced EIGRP Features in an Enterprise Network

Module 3: Implementing a Scalable Multi Area Network OSPF-Based Solution

  • Planning Routing Implementations with OSPF as the Scalable Routing Protocol
  • How OSPF Packet Processes Work?
  • Improving Routing Performance in a Complex Enterprise Network
  • Configure and Verify Single Area OSPF
  • Configuring and Verifying OSPF Route Summarisation

Module 4: Implementing an IPv4-Based Redistribution Solution

  • Assessing Network Routing Performance and Security Issues
  • Operating a Network Using Multiple IP Routing Protocols
  • Configuring and Verifying Route Redistribution

Module 5: Implementing Path Control

  • Assessing Path Control Network Performance Issues
  • Lab 5-1 Debrief

Module 6: Connecting an Enterprise Network to an ISP Network

  • Planning the Enterprise-to-ISP Connection
  • Border Gateway Protocol
  • EBGP Vs IBGP
  • Using the BGP Attributes and Path Selection Process

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Who should attend this CCNP (Cisco Certified Network Professional) Course?

The CCNP Course is designed for professionals to elevate their networking skills and expertise using Cisco technologies. Here are the professionals who can benefit from attending this Cisco Training:

  • IT Security Managers and Analysts
  • Network Administrators with Security Responsibilities
  • Security Operations Center (SOC) Personnel
  • Network Security Engineers
  • System Engineers
  • Cybersecurity Professionals
  • Network Administrators

Prerequisites of the CCNP (Cisco Certified Network Professional) Course

Before attending this CCNP online course, you should have completed the CCNA Certification Course.

CCNP Training (Cisco Certified Network Professional) Course Overview

CCNP stands for Cisco Certified Network Professional. It's a certification offered by Cisco, a leading networking technology company. CCNP qualification validates advanced knowledge and skills in networking, covering areas like routing, switching, security, collaboration, wireless networking, and more. Cisco Certified Network Professional Courses enhance expertise in designing, implementing, and troubleshooting complex networks.

Proficiency in CCNP qualification is crucial for Network Engineers, IT Managers, and System Administrators aiming to enhance their networking knowledge. This CCNP Course delves into advanced concepts, enabling professionals to handle intricate network architectures and boosting career prospects in networking domains.

This intensive 4-day CCNP Course empowers delegates with practical skills in efficiently designing, implementing, and troubleshooting complex networks. Delegates gain hands-on experience optimising network performance, implementing robust security measures, and employing automation techniques.

Course Objectives

  • To master advanced routing and switching techniques
  • To implement secure and scalable networks
  • To configure and troubleshoot network infrastructure
  • To optimise network performance and reliability
  • To implement automation and programmability in networks
  • To enhance proficiency in network security and policies
  • To design and manage complex network infrastructures

Upon completing the CCNP Online Course, delegates will be equipped with skills in configuring, managing, and securing complex network infrastructures. They will also gain in-depth knowledge on optimising network performance, bolstering career opportunities, and validating their expertise in the networking field.

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What’s included in this CCNP (Cisco Certified Network Professional) Course?

  • World-Class Training Sessions from Experienced Instructors
  • CCNP (Cisco Certified Network Professional) Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Cisco Certified Network Professional Boot Camp Week 1 Course Outline

Module 1: Basic Concepts and Network Design

  • Network
  • Types of Network
  • Networking
  • OSI Model
  • Hierarchical Network Design
  • Topologies Overview
  • Types of Network Topologies
  • Network Topologies

Module 2: Campus Network Architecture

  • Introduction to Campus Network Architecture
  • Principles of Campus Network Design
  • When is the Core Block Needed?

Module 3: Spanning Tree Implementation

  • What is STP?
  • How STP Works?
  • Types of STP
  • Terms Used in STP

Module 4: Configuring Inter-VLAN Routing

  • What is Configuring Inter-VLAN Routing?
  • Switch Virtual Interface (SVI)
  • Inter VLAN Routing Process by Layer 3 Switch
  • Switch Configuration

Module 5: Implementing High Availability Networks

  • What is High Availability?
  • Designing High-Availability Enterprise Networks
  • Design Guidelines for High Availability
  • High-Availability Design Goals and Conclusions
  • Best Practices for High-Availability Network Design
  • High Availability- Enterprise Edge Design Guidelines
  • High-Availability Design Example

Module 6: First Hop Redundancy Implementation

  • First Hop Redundancy Protocol
  • HSRP (Hot Standby Router Protocol)
  • HSRP Router Roles
  • VRRP (Virtual Router Redundancy Protocol)
  • GLBP (Gateway Load Balancing Protocol)
  • Main Differences Between GLBP and HSRP/VRRP

Module 7: Campus Network Security

  • Threats
  • Ways to Secure a Campus Network

Module 8: Basic Network and Routing Concepts

  • Routers
  • Types of Router
  • Network Devices
    • Server
    • Access Point
    • Bridge

Module 9: EIGRP Implementation

  • Introduction to EIGRP Implementation
  • EIGRP Messages
  • Composite Matrix
  • Timers

Module 10: OSPF Implementation

  • Overview
  • OSPF Messages
  • Timers

Module 11: Configuration of Redistribution

  • Introduction
  • Metric

Module 12: Border Gateway Protocol

  • Introduction to Border Gateway Protocol
  • BGP Characteristics
  • BGP Functionality
  • BGP Features
  • BGP Route Information Management Functions
  • BGP Vs RIP vs OSPF

Module 13: Enterprise Internet Connectivity

  • Simple Network Management Protocol
  • Configure Router for a New ISP Connection

Module 14: Routers and Routing Protocol Hardening

  • Securing the Management Plane on Cisco Routers
  • Router Security Policy
  • Use Strong Passwords
  • Encrypting Passwords
  • Authentication, Authorisation, and Accounting
  • Hardening a Cisco Router

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Who should attend this Cisco Certified Network Professional Boot Camp Week 1 Course?

The Cisco Certified Network Professional Boot Camp Week 1 Course covers foundational networking concepts and skills required to excel in Network Administration and Engineering roles. Here are the professionals who can benefit from attending this Cisco Training:

  • IT Security Managers
  • System Engineers
  • Cybersecurity Specialists
  • Network Engineers
  • Support Engineers
  • Network Architects
  • Security Analysts
  • Network Administrators

Prerequisites of the Cisco Certified Network Professional Boot Camp Week 1 Course

Before attending this Cisco Certified Network Professional Boot Camp Week 1, you should complete the CCNA Training. Familiarity with Cisco ASA security concepts and technologies can be beneficial for the delegates.

Cisco Certified Network Professional Boot Camp Week 1 Course Overview

The Cisco Certified Network Professional (CCNP) Boot Camp Week 1 Course is a comprehensive training course specifically designed for individuals seeking to advance their skills and knowledge in Cisco's network technologies. This intensive course typically marks the beginning of a more extensive CCNP training series, offering a deep dive into the fundamentals of networking concepts, Cisco's networking hardware and software, and practical, hands-on experience.

The benefits of participating in the Cisco Certified Network Professional Boot Camp Week 1 are multifaceted. For professionals in the IT and networking sectors, this training provides an invaluable opportunity to update and refine their skill sets in line with the latest Cisco technologies and best practices. It's particularly beneficial for those aiming to achieve the CCNP certification, as the course is tailored to cover the key knowledge areas required for the exam.

The Knowledge Academy's 2-day course offers long-term career benefits. Upon completion, delegates not only gain a solid foundation in Cisco networking principles but also enhance their credentials in the competitive IT job market. This training is particularly advantageous for individuals seeking career advancement or those aiming to transition into roles that require a deeper understanding of network infrastructure and management.

Course Objectives

  • To understand the core principles of networking
  • To gain hands-on experience and in-depth knowledge of Cisco's networking hardware and software
  • To develop advanced skills in configuring network systems and troubleshooting complex networking issues
  • To provide comprehensive preparation for the CCNP certification exam, covering all necessary topics and exam strategies to ensure success
  • To learn best practices for network management and security

The Cisco Certified Network Professional Boot Camp Week 1 Course is designed to equip delegates with a robust foundation in Cisco networking technologies and practices. These objectives are strategically aligned to ensure that delegates gain not only theoretical knowledge but also practical skills that are immediately applicable in their professional roles.

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What’s included in Cisco Certified Network Professional Boot Camp Week 1?

  • World-Class Training Sessions from Experienced Instructors
  • Cisco Certified Network Professional Boot Camp Week 1 Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Cisco Certified Network Professional Boot Camp Week 2 Course Outline

  • Module 1: Tools and Methodologies of Troubleshooting
  • Module 2: Troubleshooting at SECHNIK Networking Ltd.
  • Module 3: Troubleshooting at TINC Garbage Disposal Ltd.
  • Module 4: Troubleshooting at PILE Forensic Accounting Ltd.
  • Module 5: Troubleshooting at Bank of POLONA Ltd.
  • Module 6: Troubleshooting at RADULKO Transport Ltd.

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Who should attend this Cisco Certified Network Professional Boot Camp Week 2 Course?

The Cisco Certified Network Professional Boot Camp Week 2 Course focuses on advanced networking concepts and skills required for designing and implementing complex network solutions. Here are the professionals who can benefit from attending this Cisco Training:

  • Network Professionals Pursuing CCNP Certification
  • System Administrators
  • Cybersecurity Specialists
  • IT Managers
  • Support Engineers
  • Network Engineers
  • Cisco Professionals Seeking Specialisation

Prerequisites of the Cisco Certified Network Professional Boot Camp Week 2 Course

Before attending this Boot Camp Course, you should complete the CCNA Training and Cisco Certified Network Professional Boot Camp Week 1 Course. Also, familiarity with the Cisco ASA security concepts and technologies can be beneficial for the delegates.

Cisco Certified Network Professional Boot Camp Week 2 Course Overview

The Cisco Certified Network Professional (CCNP) Boot Camp Week 2 Course is an advanced-level training designed for professionals seeking to deepen their understanding and skills in Cisco networking technologies. This intensive week-long course is part of a broader curriculum aimed at preparing individuals for the CCNP Certification, a highly regarded credential in the networking industry.

The benefits of participating in Week 2 of the CCNP Boot Camp are multifaceted. Firstly, it offers an accelerated learning path, enabling delegates to cover complex topics in a condensed time frame. This is particularly advantageous for professionals who wish to advance their skills rapidly without a prolonged period of study.

The Knowledge Academy's 2-day Cisco Certified Network Professional Boot Camp Week 2 Course offers significant benefits in terms of career advancement and professional development. Upon completion, delegates are better equipped to handle advanced networking tasks and challenges, making them more valuable to their current or prospective employers. This enhanced skill set can lead to higher-level positions and increased salary prospects.

Course Objectives

  • To deepen knowledge in advanced Cisco networking technologies
  • To enhance hands-on skills through rigorous practical exercises and labs using the latest Cisco equipment and software
  • To prepare delegates comprehensively for the Cisco Certified Network Professional (CCNP) certification exam
  • To provide opportunities for networking with industry experts and peers, facilitating knowledge exchange and professional connections
  • To equip delegates with advanced skills and knowledge

This training aims to provide an immersive and comprehensive learning experience tailored to empower networking professionals with advanced skills and knowledge. It's designed not only to prepare delegates for the CCNP Certification but also to enhance their career opportunities, ensuring they remain at the forefront of the networking field.

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What’s included in Cisco Certified Network Professional Boot Camp Week 2?

  • World-Class Training Sessions from Experienced Instructors
  • Cisco Certified Network Professional Boot Camp Week 2 Certificate
  • Digital Delegate Pack

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Online Instructor-led (4 days)

Online Self-paced (32 hours)

CCNP Security Training Outline

Module 1: Implementing Cisco Edge Network Security Solutions – SENSS

  • Cisco Modular Network Security Architectures
  • Deploy Cisco Infrastructure Management and Control Plane Security Controls
  • Configuring Cisco Layer 2 and Layer 3 Data Plane Security Controls
  • Cisco ASA Network Address Translations (NAT)
  • Cisco IOS Software Network Address Translations (NAT)
  • Cisco Threat Defense Solutions on a Cisco ASA
  • Implementing Botnet Traffic Filters
  • Deploying Cisco IOS Zone-Based Policy Firewalls (ZBFW)
  • Configure and verify Cisco IOS ZBFW Application Inspection Policy

Module 2: Implementing Cisco Secure Mobility Solutions – SIMOS

  • VPN Technologies and Deployments
  • Implement and Maintain Cisco Site-to-Site VPN Solutions
  • Cisco FlexVPN
  • Implement and Maintain Cisco Clientless SSL VPNs
  • Implement and Maintain Cisco AnyConnect SSL and IPsec VPNs
  • Cisco Secure Endpoint and Dynamic Access Policies (DAP)

Module 3: Implementing Cisco Secure Access Solutions – SISAS

  • Identity Services Engine Architecture and Access Control Capabilities
  • Understand 802.1X Architecture, Implementation, and Operation
  • Extensible Authentication Protocols (EAP)
  • Public-Key Infrastructure with ISE
  • Internal and External Authentication Databases
  • MAC Authentication Bypass
  • Implement Identity-Based Authorisation Policies
  • Cisco TrustSec Features
  • Web Authentication and Guest Access
  • ISE Posture Service
  • ISE Profiling
  • Understand Bring Your Own Device (BYOD) with ISE
  • Troubleshoot ISE

Module 4: Implementing Cisco Threat Control Solutions- SITCS

  • Understand Cisco ASA Next-Generation Firewall (NGFW)
  • Deploy Cisco Web Security Appliance to Mitigate Malware
  • Configure Web Security Appliance for Acceptable Use Controls
  • Configure Cisco Cloud Web Security Connectors
  • Describe Cisco Email Security Solution
  • Configure Cisco Email Appliance Incoming and Outgoing Policies
  • IPS Threat Controls
  • Cisco IPS Sensor into a Network

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Who should attend this CCNP Security Training Course?

The course for CCNP Training is designed for IT Security Professionals and Network Engineers aiming to advance their knowledge and skills in designing, implementing, and managing secure network infrastructures using Cisco technologies. Here are the professionals who can benefit from attending this Cisco Training:

  • IT Security Managers and Analysts
  • Network Administrators with Security Responsibilities
  • Security Operations Center (SOC) Personnel
  • Network Security Engineers
  • System Engineers
  • Cybersecurity Professionals 
  • Network Administrators

Prerequisites of the CCNP Security Training Course

Before attending this Cisco Training, you should have completed the CCNA Security or CCIE Certification Course.

CCNP Security Training Course Overview

CCNP Training is a comprehensive course designed to equip individuals with advanced skills in securing network infrastructures. As cyber threats continue to evolve, this training becomes increasingly relevant, offering in-depth knowledge and technical prowess in network security. This CCNP Security Course is essential in the modern digital landscape, where security is a paramount concern.

Understanding and mastering this training is crucial for IT professionals, particularly those specialising in network security. Network engineers, security administrators, and IT managers are among the key professionals who would greatly benefit from this training. It provides them with the necessary skills to protect and manage network infrastructures effectively against diverse and sophisticated cyber threats.

The Knowledge Academy's 4-day CCNP Training is tailored to empower delegates with critical security skills in a concise timeframe. This intensive training covers essential aspects of network security, providing hands-on experience and practical knowledge. Delegates will emerge better equipped to handle security challenges in their respective organisations, enhancing their professional competency and value.

Course Objectives

  • To provide an in-depth understanding of network security principles and practices
  • To equip delegates with advanced skills in implementing security solutions
  • To enhance knowledge in identifying and mitigating network vulnerabilities
  • To develop proficiency in managing and securing network infrastructures
  • To offer practical experience through real-world scenarios and hands-on training
  • To prepare professionals for advanced roles in network security management

Upon completion of the CCNP Security Training Course, learners will gain comprehensive knowledge and practical skills in network security. Focused on Cisco's security solutions, this Cisco Training covers critical aspects from designing secure architectures to implementing and managing security protocols.

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What’s included in this CCNP Security Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • CCNP Security Certificate
  • Digital Delegate Pack

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Online Instructor-led (4 days)

Online Self-paced (32 hours)

CCNP Wireless Training Course Outline

Module 1: RF Signals and Modulation

  • Comparing Wired and Wireless Networks
  • Understanding Basic Wireless Theory
  • Carrying Data Over an RF Signal

Module 2: RF Standards

  • Regulatory Bodies
  • IEEE Standard Body
  • Channel Use
  • Wi-Fi Alliance

Module 3: RF Signals in the Real World

  • Interference
  • Free Space Path Loss
  • Effects of Physical Objects

Module 4: Understanding Antennas

  • Antenna Characteristics
  • Antenna Types
  • Adding Antenna Accessories

Module 5: Wireless LAN Topologies

  • Types of Wireless Networks
  • Wireless LAN Topologies
  • Other Wireless Topologies

Module 6: Understanding 802.11 Frame Types

  • 802.11 Frame Format
  • 802.11 Frame Addressing
  • Accessing the Wireless Medium
  • 802.11 Frame Types
  • Client Housekeeping

Module 7: Planning Coverage with Wireless Aps

  • AP Cell Size
  • Adding Aps to an ESS

Module 8: Using Autonomous Aps

  • Autonomous Architecture
  • Configuring an Autonomous AP
  • Converting an Autonomous AP

Module 9: Understanding the CUWN Architecture

  • A Distributed Architecture

Module 10: Initial Controller Configuration

  • Connecting the Controller
  • Running the Initial Setup Wizard

Module 11: Understanding Controller Discovery

  • Discovery a Controller
  • Designing High Availability

Module 12: Understanding Roaming

  • Roaming with Autonomous Aps
  • Intracontroller Roaming
  • Intercontroller Roaming

Module 13: Understanding RRM

  • Configuring 802.11 Support
  • Understanding RRM

Module 14: Wireless Security Fundamentals

  • Anatomy of a Secure Connection
  • Wireless Client Authentication Methods
  • Wireless Privacy and Integrity Methods
  • WPA and WPA2
  • Securing Management Frames with MFP
  • Configuring Wireless Security

Module 15: Configuring a WLAN

  • WLAN Overview
  • Configuring a WLAN

Module 16: Implementing a Wireless Guest Network

  • Guest Network Overview
  • Configuring a Guest Network
  • Scaling the Guest Network

Module 17: Understanding Wireless Clients

  • Configuring Common Wireless Clients
  • Cisco Compatible Extensions

Module 18: Managing Wireless Networks with WCS

  • WCS Overview
  • Using WCS to Configure Devices
  • Using WCS Maps
  • Generating Reports

Module 19: Dealing with Wireless Interference

  • Understanding Types of Interference
  • Bluetooth
  • Using Cisco CleanAir to Manage Interference

Module 20: Troubleshooting WLAN Connectivity

  • Troubleshooting Client Connectivity
  • Troubleshooting AP Connectivity

Module 21: Maintaining Controllers

  • Accessing WLC and AP Management Interfaces
  • Accessing Aps
  • Maintaining WLC Code Images
  • Maintaining WLC Configuration
  • Working with WLC Logs

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Who should attend this CCNP Wireless Course?

The CCNP Wireless Training Course is designed for IT Professionals and Network Engineers who want to enhance their expertise in designing, deploying, and managing wireless networks using Cisco technologies. Here are the professionals who can benefit from attending this Cisco Training:

  • Network Administrators
  • Wireless Network Planning Engineer
  • Citrix Administrators
  • System Architects
  • Wireless Consulting Engineer
  • Cloud Architects and Implementers
  • Wireless Network Engineers
  • Network Security Professionals

Prerequisites of the CCNP Wireless Course

Before attending this CCNP Wireless Training Course, delegates should have completed the CCNA Wireless or CCIE Training. Familiarity with networking concepts can also be beneficial for the delegates.

CCNP Wireless Training Course Overview

The CCNP Wireless Certification is a professional-level credential offered by Cisco Systems, focusing on the skills and knowledge required to design, implement, and manage advanced wireless networks. This certification is designed for individuals who are already experienced in working with wireless solutions. The CCNP Wireless Course delves deeply into the technical aspects of Cisco's wireless networking technologies, including security, voice, and video solutions within wireless networks.

Pursuing the CCNP Wireless Certification comes with a range of benefits. Firstly, it significantly enhances an individual's professional credibility in the field of wireless networking, a domain that is increasingly vital in today's technology landscape. It demonstrates a high level of expertise and commitment to the field, which can lead to better job opportunities, promotions, and recognition in the industry.

The Knowledge Academy's 4-day CCNP Wireless Training specifically prepares candidates for the certification exam while also providing practical, real-world skills. This training is invaluable for several reasons. It offers structured learning from experienced instructors, often with direct insights into Cisco’s wireless technologies.

Course Objectives

  • To master the principles and configurations of Cisco wireless networks
  • To gain expertise in implementing security measures in wireless networking
  • To develop skills in troubleshooting and optimising wireless networks
  • To understand the integration of voice and video in wireless networks
  • To prepare for the CCNP Wireless certification exams with practical knowledge

This training is designed to empower delegates with a thorough understanding of Cisco’s wireless networking technology. It blends theoretical knowledge with practical skills, ensuring delegates are well-equipped to design, secure, manage, and troubleshoot advanced wireless networks. This Cisco Certification is an essential stepping stone for professionals seeking to excel in the dynamic field of wireless networking and achieve CCNP Wireless certification.

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What’s included in this CCNP Wireless Course?

  • World-Class Training Sessions from Experienced Instructors
  • CCNP Wireless Certificate
  • Digital Delegate Pack

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

Administering Cisco Unified Communications Manager Course Outline 

Module 1: Administration Overview

  • Cisco Unified CM Administration Overview
  • Operating System Administration Overview
  • Cisco Unified Serviceability Overview
  • Cisco Unified Reporting Overview
  • Disaster Recovery System Overview
  • Bulk Administration Tool Overview
  • Sign In to Administrative Interfaces
  • Reset the Administrator or Security Password
  • Shut Down or Restart the System

Module 2: Manage Users

  • User Access
  • User Access Configuration Task Flow
  • Disable Inactive User Accounts
  • Set up a Remote Account
  • Manage End Users
  • Manage Application Users

Module 3: Manage Devices

  • Phone Management Overview
  • Phone Button Template
  • Phone Management Tasks
  • Manage Device Firmware
  • Manage Infrastructure Overview
  • Manage Infrastructure Task Flow

Module 4: Manage the System

  • Monitor System Status
  • Alarms
  • Audit Logs
  • Call Home
  • Serviceability Connector
  • Simple Network Management Protocol
  • Services
  • Trace
  • View Usage Records
  • Manage Enterprise Parameters
  • Manage the Server

Module 5: Manage Reports

  • Serviceability Reports Archive
  • Cisco Serviceability Reporter Configuration Task Flow
  • Consolidated Data Reporting
  • System Requirements
  • UI Components
  • Supported Reports
  • Diagnostics and Reporting Overview
  • Diagnostics and Reporting Configuration Task Flow

Module 6: Manage Security

  • Manage SAML Single Sign-On
  • Manage Certificates
  • Manage Bulk Certificates
  • Manage IPSec Policies
  • Manage Credential Policies

Module 7: IP Address, Hostname, and Domain Name Changes

  • Pre-Change Tasks and System Health Checks
  • IP Address and Hostname Changes
  • Domain Name and Node Name Changes
  • Post Change Tasks and Verification
  • Troubleshooting Address Change Issues

Module 8: Disaster Recovery

  • Back Up the System
  • Restore
  • Restore Task Flow
  • Data Authentication
  • Alarms and Messages
  • License Reservation
  • Restore Interactions and Restrictions

Module 9: Troubleshooting

  • Troubleshooting Overview
  • Troubleshooting Tools
  • Opening a Case with TAC

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Who should attend this Administering Cisco Unified Communications Manager Course?

The Administering Cisco Unified Communications Manager Training Course is designed for professionals responsible for deploying and managing Cisco Unified Communications Manager (CUCM) solutions. This Cisco Training is essential for those aiming to enhance their skills in configuring and administering voice and video communication systems. Here are the professionals who can benefit from attending this Cisco Training :

  • Network Administrators
  • Unified Communications Specialists
  • Network Engineers
  • System Engineers
  • Telecommunications Managers and Technicians
  • VoIP Engineers
  • Network Administrators

Prerequisites of the Administering Cisco Unified Communications Manager Course

There are no formal prerequisites to attend this Administering Cisco Unified Communications Manager Training Course. However, delegates should be familiar with basic networking concepts, IP, and VoIP technologies.

Administering Cisco Unified Communication Manager Course Overview

The Administering Cisco Unified Communications Manager (ACUCM) Training Course is specifically designed for professionals who aim to manage and configure a Cisco Unified Communications solution. This Cisco Certification focuses on Cisco Unified Communications Manager (CUCM), the call routing and signalling component of the Cisco Unified Communications software.

The benefits of the ACUCM Training Course are manifold, particularly for IT professionals working in communications management. Firstly, it provides in-depth knowledge and practical skills in managing Cisco's Unified Communications Manager, an essential tool for modern communication networks.

Attending The Knowledge Academy's 3-day Administering Cisco Unified Communications Manager Training Course offers specific benefits to delegates. It enhances their career prospects by providing them with a specialised skill set that is highly sought after in the IT and communications industry. The Cisco Certification obtained upon completion of the course is a testament to their expertise in managing Cisco Unified Communications solutions, making them valuable assets to current or potential employers.

Course Objectives

  • To gain an in-depth understanding of Cisco Unified Communications Manager's architecture, features, and functionalities
  • To develop the skills necessary to configure, manage, and troubleshoot CUCM
  • To learn to effectively identify and resolve common issues within the CUCM environment, enhancing system reliability and performance
  • To apply theoretical knowledge in practical scenarios, gaining hands-on experience in managing a real-time communications system
  • To prepare for relevant Cisco Certifications online, demonstrate expertise in Unified Communications solutions

This Cisco Certification not only provides theoretical knowledge but also emphasises practical application, preparing delegates for real-world challenges and enhancing their professional capabilities in the ever-evolving field of IT communications.  

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What’s included in this Administering Cisco Unified Communications Manager Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Administering Cisco Unified Communications Manager Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Implementing Cisco Intrusion Prevention System (IPS) Course Outline

Module 1: Configuring Cisco IOS Intrusion Prevention System

  • Restrictions for Configuring Cisco IOS IPS
  • Information About Cisco IOS IPS
    • Cisco IOS IPS Overview
    • Out-of-Order Packet Processing
    • Transparent Cisco IOS IPS Overview
    • Signature Definition File
    • Signature Microengines Overview and Lists of Supported Engines
    • Supported Cisco IOS IPS Signatures in the attack-drop.sdf File
  • How to Configure Cisco IOS IPS on a Device
    • Configuring Out-of-Order Packet Processing
    • Configuring a Bridge Group for Transparent Cisco IOS IPS
    • Installing Cisco IOS IPS on a New Device
    • Upgrading to the Latest Cisco IOS IPS Signature Definition File
    • Merging Built-In Signatures with the attack-drop.sdf File
    • Monitoring Cisco IOS IPS Signatures Through Syslog Messages or SDEE
    • Troubleshooting Cisco IOS IPS
  • Configuration Examples

Module 2: IOS IPS Auto Update Functionality

  • Finding Feature Information
  • Information About IOS IPS Auto Update Functionality
    • IOS IPS Auto Update Overview
    • Catalog File Service Functionality
  • How to Configure IOS IPS Auto Update Functionality
    • Configuring IOS IPS Auto Update
  • Configuration Examples for IOS IPS Auto Update Functionality
    • Verifying IOS IPS Auto Update Functionality
    • Example: Configuring IOS IPS Auto Update
    • Feature Information for IOS IPS Auto Update Functionality

Module 3: Cisco IOS IPS 5.x Signature Format Support and Usability Enhancements

  • Information About Cisco IOS IPS 5.x Signature Format Support and Usability Enhancements
  • Cisco IOS IPS Overview
  • Cisco IOS IPS Signature Package
  • Signature Categories
  • Preserving Configured Signature Tunings on the Local Router
  • Signature Auto Update Configuration
  • How to Use Cisco IOS IPS 5.x Signature Format Support and Usability Enhancements
    • Configuring Cisco IOS IPS on Your Device
    • Loading a Signature File into Cisco IOS IPS
    • Tuning Signature Parameters
    • Setting the Target Value Rating
    • Configuring Signature Auto Updates
    • Monitoring Cisco IOS IPS Signatures through Syslog Messages or SDEE
  • Configuration Examples for Cisco IOS IPS 5.x Signature Format Support and Usability Enhancements

Module 4: Cisco IOS IPS Support for Microsoft Engines

  • Finding Feature Information
  • Information About Cisco IOS IPS Support for Microsoft Engines
  • How to Use Cosco IOS IPS
  • Configuration Examples for Cisco IOS OPS

Module 5: VRF Aware Cisco IOS IPS

  • Information About VRF Aware Cisco IOS IPS
  • How to VRF Aware Cisco IOS IPS
  • Configuration Examples for VRF Aware Cisco IOS IPS
  • Examples VRF Aware Cisco IOS IPS Output and Error Message

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Who should attend this Implementing Cisco Intrusion Prevention System (IPS) Course?

The Implementing Cisco Intrusion Prevention System (IPS) Training Course is designed for IT Security Professionals and Network Administrators responsible for implementing and managing Cisco Intrusion Prevention System solutions. Here are the professionals who can benefit from attending this Cisco Training:

  • IT Security Managers and Analysts
  • Network Administrators
  • Security Operations Center (SOC) Personnel
  • System Engineers
  • Cybersecurity Professionals
  • Network Administrators
  • Wireless Network Engineers

Prerequisites of the Implementing Cisco Intrusion Prevention System (IPS) Course

There are no formal prerequisites to attend this Cisco Intrusion Prevention System (IPS) Training Course.However, familiarity with the concepts of Intrusion Detection Systems (IDS) and IPS can be beneficial.

Implementing Cisco Intrusion Prevention System (IPS) Course Overview

The Implementing Cisco Intrusion Prevention System (IPS) Course is a specialised training course designed to equip IT professionals with the skills and knowledge needed to implement and manage Cisco's Intrusion Prevention System effectively. This Cisco Course focuses on the operational components and features of the Cisco IPS, offering in-depth training on its configuration, management, and troubleshooting.

The benefits of implementing Cisco's Intrusion Prevention System in an organisation's network are substantial. Firstly, it enhances network security by proactively detecting and preventing potential threats before they can cause harm. Cisco IPS employs advanced techniques such as signature-based detection, anomaly-based detection, and policy-based management to identify and mitigate a wide range of security threats.

The Knowledge Academy's 2-day Implementing Cisco Intrusion Prevention System (IPS) Course offers numerous benefits for IT professionals. It provides them with a competitive edge in the job market, as expertise in Cisco IPS is highly valued in the field of network security. The course enhances their professional skill set, enabling them to effectively configure, manage, and troubleshoot Cisco IPS in various network scenarios.

Course Objectives

  • To understand the architecture and deployment options of the Cisco Intrusion Prevention System
  • To learn configuration, management, and troubleshooting of Cisco IPS
  • To gain proficiency in using Cisco IPS to enhance network security
  • To develop skills to identify and mitigate various network threats using Cisco IPS
  • To achieve hands-on experience through practical exercises and simulations

This training aims to provide delegates with a deep understanding of the Cisco Intrusion Prevention System, focusing on its deployment, configuration, and management. It is designed to empower IT professionals with the skills necessary to enhance network security, manage threats, and effectively utilise Cisco IPS in real-world scenarios, thereby contributing to the robust defence of network infrastructures.

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What’s included in this Implementing Cisco Intrusion Prevention System (IPS) Course?

  • World-Class Training Sessions from Experienced Instructors
  • Implementing Cisco Intrusion Prevention System (IPS) Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Configuring Cisco Nexus 7000 Switches Course Outline

Module 1: Overview

  • Licensing Requirements
  • Finding Feature Information
  • Software Compatibility
  • Serviceability
  • NetFlow
  • Consistency Checker
  • Fault Management System
  • Manageability
  • Traffic Routing, Forwarding, and Management
  • Quality of Service
  • Network Security Supported Standards

Module 2: Using the Cisco NX-OS Setup Utility

  • Finding Feature Information
  • Prerequisites for the Setup Utility
  • Information About the Cisco NX-OS Setup Utility
  • Setting Up Your Cisco NX-OS Device
  • Additional References for the Setup Utility

Module 3: Configure Replace

  • Finding Feature Information
  • Information About Configure Replace and Commit-timeout
  • Workflow for Configure Replace operation
  • Performing a Configure Replace
  • Verifying the Configure Replace Operation
  • Examples for Configure Replace

Module 4: Distributed Packet Tracer

  • Finding Feature Information
  • Feature History for Distributed Packet Tracer
  • Information About Distributed Packet Tracer
  • How to Use the Distributed Packet Tracer?
  • Configuration Example for the Distributed Packet Tracer

Module 5: Network Plug and Play

  • Finding Feature Information
  • Feature History for Network Plug and Play
  • Information About Network Plug and Play
  • Configuring the Upstream Switch to Broadcast PnP
  • Configuration Examples for Network Plug and Play

Module 6: Using PowerOn Auto Provisioning

  • Finding Feature Information
  • Guidelines and Limitations for POAP
  • Information About PowerOn Auto Provisioning
  • Setting Up the Network Environment to Use POAP
  • Configuring a Switch Using POAP
  • Verifying the Device Configuration

Module 7: Understanding the Command-Line Interface

  • Finding Feature Information
  • Information About the CLI Prompt
  • Command Modes
  • Special Characters
  • Keystroke Shortcuts
  • Abbreviating Commands
  • Completing a Partial Command Name
  • Identifying Your Location in the Command Hierarchy
  • Using the no Form of a Command
  • Configuring CLI Variables
  • Command Aliases and Scripts
  • Context-Sensitive Help
  • Understanding Regular Expressions
  • Searching and Filtering show Command Output
  • Using the Command History
  • Enabling or Disabling the CLI Confirmation Prompts
  • Setting CLI Display Colors
  • Sending Commands to Modules
  • BIOS Loader Prompt

Module 8: Configuring Terminal Settings and Sessions

  • Finding Feature Information
  • Information About Terminal Settings and Sessions
  • Configuring
    • Console Port
    • COM1 Port
    • Virtual Terminals
    • Modem Connections
  • Clearing Terminal Sessions
  • Displaying Terminal and Session Information
  • Default Settings for File System Parameters
  • Additional References for Terminal Settings and Sessions

Module 9: Basic Device Management

  • Finding Feature Information
  • Default Settings for Basic Device Parameters
  • Information About Basic Device Management
  • Changing the Device Hostname
  • Configuring
    • MOTD Banner
    • EXEC Banner
    • Time Zone
    • Summer Time
  • Manually Setting the Device Clock
  • Setting the Clock Manager
  • Managing Users
  • Verifying the Device Configuration
  • Additional References for Basic Device Management

Module 10: Using the Device File Systems, Directories, and Files

  • Finding Feature Information
  • Device File Systems, Directories, Files, and External Storage Devices
  • Working
    • Directories
    • Files
    • Archive Files
  • Examples of Using a File System
  • Default Settings for File System Parameters
  • Additional References for File Systems

Module 11: Working with Configuration Files

  • Finding Feature Information
  • Information About Configuration Files
  • Managing Configuration Files
  • Verifying the Device Configuration
  • Examples of Working with Configuration Files
  • Additional References for Configuration Files

Module 12: Scripting with Tcl

  • Finding Feature Information
  • Guidelines and Limitations
  • Information about Tcl

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Who should attend this Configuring Cisco Nexus 7000 Switches Course?

The Configuring Cisco Nexus 7000 Switches Training Course equips professionals handling larger data centres with the knowledge of configuring and managing Cisco Nexus 7000 Series switches. This training is essential for individuals seeking to enhance their skills in designing, implementing, and troubleshooting data centre networks using Cisco Nexus switches. Here are the professionals who can benefit from attending this Cisco Training:

  • Network Administrators
  • System Engineers
  • Network Designers
  • Telecommunication Managers
  • Data Centre Technicians
  • Network Engineers
  • Cloud Architects

Prerequisites of the Configuring Cisco Nexus 7000 Switches Course

Before attending this Configuring Cisco Nexus 7000 Switches Training Course, you should complete the CCNA Training. Also, familiarity with basic networking concepts and IP and VOIP technologies can also be beneficial for the delegates.

Configuring Cisco Nexus 7000 Switches Course Overview

The Configuring Cisco Nexus 7000 Switches Course is a specialised training course designed for Network Engineers, Systems Engineers, and other professionals involved in managing and maintaining Cisco Nexus 7000 Series Switches. This comprehensive course provides in-depth knowledge and practical skills necessary to configure, manage, and troubleshoot these high-end switches.

The benefits of the Configuring Cisco Nexus 7000 Switches Course are substantial for professionals working in network environments. Firstly, it enhances their technical proficiency in managing complex network infrastructures, a key requirement in today's rapidly evolving IT landscape. Mastery of the Nexus 7000 series improves network reliability and performance, crucial for business operations.

The Knowledge Academy's 2-day Configuring Cisco Nexus 7000 Switches Course offers distinct advantages for career development. Delegates who complete the course can expect to see improved job prospects and career advancement opportunities, as the skills acquired are highly valued in the IT industry. This training is often a stepping stone to higher certifications in networking, further enhancing one's professional credentials.

Course Objectives

  • To master the configuration and management of Cisco Nexus 7000 Series Switches
  • To gain expertise in network feature implementation and virtualisation techniques
  • To develop skills to troubleshoot and optimise network performance
  • To understand advanced network security measures and their application
  • To prepare for further certifications and career advancement in network engineering

This training aims to equip delegates with a comprehensive understanding of the Cisco Nexus 7000 Series Switches, focusing on practical skills for real-world applications. Through a blend of theoretical knowledge and hands-on experience, learners will emerge as proficient in configuring, securing, and optimising high-end network environments, setting the stage for further professional growth in the dynamic field of network engineering.

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What’s included in this Configuring Cisco Nexus 7000 Switches Course?

  • World-Class Training Sessions from Experienced Instructors
  • Configuring Cisco Nexus 7000 Switches Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Configuring Cisco Nexus 5000 Switches Course Outline

Module 1: Product Overview

  • New Technologies
  • Cisco Nexus 5000 Series Switch Hardware
  • Cisco Nexus 5000 Series Switch Software
  • Serviceability
  • Switch Management
  • Typical Deployment Topologies

Module 2: Using the Command-Line Interface

  • Accessing the Command Line Interface
  • Using the CLI
  • CLI Command Hierarchy
  • EXEC Mode Commands
  • Configuration Mode Commands
  • Using Commands
  • Using CLI Variables
  • Using Command Aliases
  • Defining Command Aliases
  • Command Scripts

Module 3: Configuring the Switch

  • Image Files on the Switch
  • Upgrading the Switch
  • Downgrading from a Higher Release
  • Initial Configuration
  • Additional Switch Configuration
  • NTP Configuration
  • Management Interface Configuration
  • Managing the Switch Configuration
  • Using Switch File Systems

Module 4: Managing Licenses

  • Licensing Terminology
  • Licensing Model
  • License Installation
  • Obtaining the License Key File
  • Installing the License Key File
  • Backing Up License Files
  • Identifying License Features in Use
  • Uninstalling Licenses
  • Updating Licenses
  • License Transfers Between Switches
  • Verifying the License Configuration

Module 5: Configuring Ethernet Interfaces

  • UDLD Overview
  • Default UDLD Configuration
  • UDLD Aggressive and Nonaggressive Modes
  • Interface Speed
  • Debounce Timer Parameters
  • MTU Configuration
  • Configuring Ethernet Interfaces
  • Displaying Interface Information
  • Default Physical Ethernet Settings

Module 6: Configuring VLANs

  • Understanding VLANs
  • Understanding VLAN Ranges
  • Creating, Deleting, and Modifying VLANs
  • Configuring a VLAN
  • Verifying VLAN Configuration

Module 7: Configuring Private VLANs

  • Primary and Secondary VLANs in Private VLANs
  • Understanding Private VLAN Ports
  • Understanding Broadcast Traffic in Private VLANs
  • Understanding Private VLAN Port Isolation
  • Configuring a Private VLAN
  • Verifying Private VLAN Configuration

Module 8: Configuring Rapid PVST+

  • Understanding STP
  • Understanding Rapid PVST+
  • Overview
  • Rapid PVST+ BPDUs
  • Proposal and Agreement Handshake
  • Protocol Timers
  • Port Roles
  • Port States
  • Synchronisation of Port Roles
  • Detecting Unidirectional Link Failure
  • Port Cost
  • Port Priority

Module 9: Configuring MST

  • MST Overview
  • MST Regions
  • MST BPDUs
  • MST Configuration Information
  • IST, CIST and CST
  • Hop Count
  • Boundary Ports
  • Detecting Unidirectional Link Failure
  • Port Cost and Port Priority
  • Interoperability with IEEEE
  • Interoperability with Rapid PVST+

Module 10: Configuring STP Extensions

  • STP Port Types
  • Bridge Assurance
  • BPDU Guard
  • BPDU Filtering
  • Loop Guard
  • Root Guard

Module 11: Configuring Port Channels

  • Port Channels
  • Compatibility Requirements
  • Load Balancing Using Port Channels
  • Understanding LACP

Module 12: Configuring Access and Trunk Interfaces

  • Access and Trunk Interfaces
  • IEEE 802.1Q Encapsulation
  • Access VLANs
  • Native VLAN ID for Trunk Ports
  • Allowed VLANs

Module 13: Configuring the MAC Address Table

  • Configuring a Static MAC Address
  • Configuring the Aging Time for the MAC Table
  • Clearing Dynamic Addresses from the MAC Table

Module 14: Configuring IGMP Snooping

  • Information about IGMP Snooping
  • Configuring IGMP Snooping Parameters
  • Verifying IGPM Snooping Configuration

Module 15: Configuring Traffic Storm Control

  • Information about Traffic Storm Control
  • Guidelines and Limitations
  • Configuring Traffic Storm Control
  • Displaying Traffic Storm Control Counters
  • Traffic Storm Control Example Configuration
  • Default Settings

Module 16: Configuring AAA

  • AAA Security Services
  • Benefits of Using AAA
  • Remote AAA Services
  • AAA Server Groups
  • AAA Service Configuration Options

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Who should attend this Configuring Cisco Nexus 5000 Switches Course?

The Configuring Cisco Nexus 5000 Switches Training Course equips professionals handling smaller to medium-sized data centres with the knowledge of configuring and managing Cisco Nexus 5000 Series switches. This training is essential for individuals seeking to enhance their skills in designing, implementing, and troubleshooting data centre networks using Cisco Nexus switches. Here are the professionals who can benefit from attending this Cisco Training:

  • Network Administrators
  • System Engineers
  • Network Designers
  • Telecommunications Managers and Technicians
  • Technical Support Engineers
  • Data Centre Technicians
  • Cloud Architects

Prerequisites of the Configuring Cisco Nexus 5000 Switches Course

Before attending this Configuring Cisco Nexus 5000 Switches Training Course, you should complete the CCNA Course. Also, familiarity with basic networking concepts, IP and VOIP technologies can also be beneficial for the delegates.

Configuring Cisco Nexus 5000 Switches Course Overview

The Configuring Cisco Nexus 5000 Switches Course is a specialised training course focusing on the configuration, operation, and management of Cisco Nexus 5000 Series Switches. This comprehensive course covers topics such as the architecture and product portfolio of the Nexus 5000 Series, configuration of network features, and the implementation of virtualisation techniques like Virtual Port Channels (vPC) and Fabric Extenders (FEX).

The benefits of learning to configure Cisco Nexus 5000 Switches are manifold. First and foremost, these switches are widely used in enterprise data centres, making this skill highly valuable in the IT job market. Mastery of Nexus 5000 configurations allows professionals to enhance network efficiency, reliability, and scalability, which is crucial for modern data centre operations.

The Knowledge Academy's 2-day Configuring Cisco Nexus 5000 Switches Course offers specific benefits to its delegates. By the end of the course, attendees will have gained practical, hands-on experience, making them proficient in configuring and managing Nexus 5000 switches in real-world scenarios. This Cisco Certification enhances one's technical skill set, making them a more competitive candidate in the job market.

Course Objectives

  • To understand the architecture and functionalities of Cisco Nexus 5000 Series Switches
  • To master the configuration and management of network features specific to Nexus 5000
  • To gain proficiency in implementing virtualisation techniques like vPC and FEX
  • To develop hands-on skills through practical lab exercises for real-world application
  • To prepare for Cisco Certifications related to Nexus 5000 Series Switches

This Cisco Certification is meticulously designed to equip delegates with a thorough understanding and practical skills in managing Cisco Nexus 5000 Series Switches. It balances theoretical knowledge with hands-on practice, ensuring that delegates are well-prepared for professional challenges and certification exams, making them valuable assets in the dynamic field of network engineering.

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What’s included in this Configuring Cisco Nexus 5000 Switches Course?

  • World-Class Training Sessions from Experienced Instructors
  • Configuring Cisco Nexus 5000 Switches Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Implementing Advanced Cisco ASA Security Course Outline

Module 1: Introduction to the Cisco ASA

  • Hardware and Software Compatibility
  • VPN Compatibility
  • New Features
  • Overview
    • Firewall Functional
    • VPN Functional
    • Security Context
    • ASA Clustering
  • Special and Legacy Services

Module 2: Getting Started

  • Access the Console for the Command-Line Interface
  • Configure ASDM Access
  • Start ASDM
  • Factory Default Configurations
  • Work with the Configuration
  • Apply Configuration Changes to Connections
  • Reload the ASA

Module 3: Product Authorisation Key Licensing

  • About PAK Licenses
  • Guidelines for PAK Licenses
  • Configure PAK Licenses
  • Configure a Shared License
  • Supported Feature Licenses Per Model
  • Monitoring PAK Licenses

Module 4: Smart Software Licensing

  • About Smart Software Licensing
  • Prerequisites for Smart Software Licensing
  • Guidelines for Smart Software Licensing
  • Defaults for Smart Software Licensing
  • ASAv: Configure Smart Software Licensing
  • Firepower 4100/9300: Configure Smart Software Licensing
  • Licenses Per Model
  • Monitoring Smart Software Licensing
  • Smart Software Manager Communication

Module 5: Logical Devices for the Firepower 4100/9300

  • About Firepower Interfaces
  • About Logical Devices
  • Requirements and Prerequisites for Hardware and Software Combinations
  • Guidelines and Limitations for Logical Devices
  • Configure Interfaces
  • Configure Logical Devices

Module 6: Transparent or Routed Firewall Mode

  • About the Firewall Mode
  • Default Settings
  • Guidelines for Firewall Mode
  • Set the Firewall Mode
  • Examples for Firewall Mode

Module 7: Multiple Context Mode

  • About Security Contexts
  • Licensing for Multiple Context Mode
  • Prerequisites for Multiple Context Mode
  • Guidelines for Multiple Context Mode
  • Defaults for Multiple Context Mode
  • Configure Multiple Contexts
  • Change Between Contexts and the System Execution Space
  • Manage Security Contexts
  • Monitoring Security Contexts

Module 8: Failover for High Availability

  • About Failover
  • Licensing for Failover
  • Guidelines for Failover
  • Defaults for Failover
  • Configure Active/Standby Failover
  • Configure Active/Active Failover
  • Configure Optional Failover Parameters
  • Manage Failover
  • Monitoring Failover

Module 9: ASA Cluster

  • About ASA Clustering
  • Licenses for ASA Clustering
  • Requirements and Prerequisites for ASA Clustering
  • Guidelines for ASA Clustering
  • Configure ASA Clustering
  • Manage Cluster Members
  • Monitoring the ASA Cluster

Module 10: ASA Clusterforthe Firepower 4100/9300 Chassis

  • About Clustering on the Firepower 4100/9300 Chassis
  • Requirements and Prerequisites for Clustering on the Firepower 4100/9300 Chassis
  • Licenses for Clustering on the Firepower 4100/9300 Chassis
  • Clustering Guidelines and Limitations
  • Configure Clustering on the Firepower 4100/9300 Chassis
  • FXOS: Remove a Cluster Unit
  • ASA: Manage Cluster Members
  • ASA: Monitoring the ASA Cluster on the Firepower 4100/9300 chassis

Module 11: Basic Interface Configuration

  • About Basic Interface Configuration
  • Licensing for Basic Interface Configuration
  • Guidelines for Basic Interface Configuration
  • Default Settings for Basic Interface Configuration
  • Enable the Physical Interface and Configure Ethernet Parameters
  • Enable Jumbo Frame Support (ASA Models)
  • Monitoring Interfaces

Module 12: EtherChannel and Redundant Interfaces

  • About EtherChannels and Redundant Interfaces
  • Guidelines for EtherChannels and Redundant Interfaces
  • Default Settings for EtherChannels and Redundant Interfaces
  • Configure a Redundant Interface
  • Configure an EtherChannel
  • Monitoring EtherChannel and Redundant Interfaces

Module 13: VLAN Subinterfaces

  • About VLAN Subinterfaces
  • Licensing for VLAN Subinterfaces
  • Guidelines and Limitations for VLAN Subinterfaces
  • Default Settings for VLAN Subinterfaces
  • Configure VLAN Subinterfaces and 802.1Q Trunking
  • Monitoring VLAN Subinterfaces

Module 14: VXLAN Interfaces

  • About VXLAN Interfaces
  • Guidelines for VXLAN Interfaces
  • Default Settings for VXLAN Interfaces
  • Configure VXLAN Interfaces
  • Monitoring VXLAN Interfaces

Module 15: Routed and Transparent Mode Interfaces

  • About Routed and Transparent Mode Interfaces
  • Guidelines and Limitations for Routed and Transparent Mode Interfaces
  • Configure
    • Routed Mode Interfaces
    • Transparent Mode Bridge Group Interfaces
    • IPv6 Addressing
  • Monitoring Routed and Transparent Mode Interfaces

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Who should attend this Implementing Advanced Cisco ASA Security Course?

The Implementing Advanced Cisco ASA Security Training Course is designed for IT professionals and network security specialists who are responsible for configuring, managing, and maintaining advanced security features and solutions using Cisco ASA (Adaptive Security Appliance) devices. The following professionals will benefit from this course:

  • Network Administrators
  • Security Analysts
  • System Engineers
  • Cybersecurity Specialists
  • Telecommunications Managers
  • Network Security Engineers
  • Chief Information Security Officers (CISOs)

Prerequisites of the Implementing Advanced Cisco ASA Security Course

There are no formal prerequisites for this Implementing Advanced Cisco ASA Security Training Course. However, familiarity with Cisco ASA security concepts and technologies can be beneficial for the delegates.

Implementing Advanced Cisco ASA Security Course Overview

The Implementing Advanced Cisco ASA Security Course is a specialised training course designed for network security professionals. It focuses on the advanced features of the Cisco Adaptive Security Appliance (ASA) series. This Cisco Certification delves into the ASA’s complex security capabilities, including its firewall and Intrusion Prevention System (IPS) functionalities. Delegates learn how to configure, manage, and troubleshoot the ASA in various network environments.

The benefits of the Implementing Advanced Cisco ASA Security Course are manifold. It equips delegates with in-depth knowledge of the Cisco ASA's advanced security features, enhancing their ability to secure networks effectively. The hands-on experience gained through this training enables professionals to implement robust security measures, configure advanced settings, and troubleshoot complex security issues. This expertise is crucial in protecting organisations from ever-evolving cyber threats.

The Knowledge Academy's 2-day Implementing Advanced Cisco ASA Security Course offers several key benefits. For professionals, it enhances their technical skills, making them more proficient in managing and securing network environments using Cisco ASA. The course’s comprehensive curriculum ensures a deep understanding of ASA’s capabilities, which is vital for effective network security management.

Course Objectives

  • To gain a comprehensive understanding of the advanced features of Cisco ASA
  • To develop practical skills in configuring, managing, and troubleshooting Cisco ASA security appliances in varied network environments
  • To learn to implement robust security measures and policies using Cisco ASA
  • To prepare for relevant Cisco Certifications
  • To acquire advanced troubleshooting skills specific to Cisco ASA security appliances

This Cisco Course is designed to empower IT professionals with advanced skills in managing Cisco ASA security solutions. It offers a blend of theoretical knowledge and practical expertise, essential for protecting networks in today’s dynamic cyber landscape.

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What’s included in Implementing Advanced Cisco ASA Security Course?

  • World-Class Training Sessions from Experienced Instructors
  • Implementing Advanced Cisco ASA Security Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

IPv6 Basics Course Outline

Module 1: Introduction

  • IPv6
  • What is New with IPv6?
  • IPv6 Header
  • IPv6 Extension Headers

Module 2: Addresses

  • IPv6 Address
  • Address Formats
  • Unicast Addresses
  • Interface ID
  • Special Addresses
  • Multicast Addresses
  • Anycast Address Format
  • Stateless Address Autoconfiguration

Module 3: Messages

  • ICMPv6
  • ICMPv6 Message Types
  • Types of Messages
  • ICMPv6 Packet Format

Module 4: Neighbour Discovery Protocol

  • Introduction
  • Neighbour Discovery 
  • IPv6 Neighbour Discovery
  • Neighbour Discovery Process
  • Neighbour Unreachability Detection

Module 5: Supported Platforms

  • IPv6 on Hosts in MAC OS
  • IPv6 on Hosts in Windows
  • IPv6 on Hosts in Linux
  • IPv6 on Cisco Routers
  • Cisco IOS Modes of Operation
  • Configuration Commands

Module 6: Security

  • To Protect, Deny, or Permit from The IPv6 Header
  • Threats on Neighbour Discovery Protocol
  • Secured Neighbor Discovery Protocol (SEND)
  • Protect the Default Router with X.509 Certificates
  • Secure DNS: Introduction to DNSSEC
  • Secure the Router Access
  • Secure the Internet Connection
  • IPv6 Firewalls
  • IPv6 Firewalls: CISCO IOS Firewall and Zone-based Firewalls
  • Firewall Protection
  • IPSec Authentication and Encryption
  • Configuration of IPSec Encryption Between Routers
  • Troubleshooting Commands

Module 7: Routing Strategies

  • Configure IPv6 Static Routes
  • Verifying Static IPv6 Route Configuration
  • Take a Capture of Ping
  • Take a Capture of a Traceroute
  • First Hop Routing Protocols
  • Gateway Load Balancing Protocol
  • GLBP Benefits and Configuration
  • IPv6 Domain Name System
  • VRRP
  • VRRP Benefits

Module 8: Applications

  • IPv6 Applications
  • Dynamic Host Configuration Protocol
  • DHCP Message Exchanges
  • Terminology Mobile IPv6
  • Network Management
  • MANET Algorithm and Protocol
  • MANET Routing and Benefits

Module 9: Multicast

  • ASM Versus PIM-SSM
  • MLD: Differences Between Mldv1 And Mldv2
  • Strategies for RP

Module 10: Transition to IPv6

  • History of Transition to IPv6
  • Dual Stack
  • Translation: NAT, NAT-PT, NAT64, NAT46, NAT444, NAT464
  • Tunnels: 6in4, 6to4, 6RD, GRE, DVMRP, DS-Lite
  • IPv6 Over MPLS For IPv4: 6PE, PVPE
  • Configure 6VPE and 6PE
  • MP-BGP: Explain Open Messages
  • Capture Some MPLS Traffic and Explain the Labels

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Who should attend this IPv6 Basics Course?

The IPv6 Basics Training Course is designed to enhance your knowledge of IPv6 addressing, routing, and implementation. Here are the professionals who can benefit from attending this Cisco Training:

  • IoT Developers
  • Network Administrators
  • Software Developers
  • Network Security Engineers
  • System Engineers
  • Cybersecurity Professionals
  • Network Administrators

Prerequisites of the IPv6 Basics Course

There are no formal prerequisites for this IPv6 Basics Training Course. However, familiarity with networking will be beneficial.

IPv6 Basics Course Overview

The IPv6 Basics Course is a comprehensive educational course designed to introduce learners to the fundamentals of Internet Protocol Version 6 (IPv6), the most recent version of the Internet Protocol (IP). This Cisco Certification is structured to provide a thorough understanding of IPv6, covering topics such as its architecture, address formats, configuration, and transition mechanisms from IPv4.

The benefits of the IPv6 Basics Course are manifold. For IT professionals, this training is a stepping stone towards mastering next-generation IP networking. IPv6 offers a vastly expanded address space, addressing the limitations of IPv4 and ensuring the long-term scalability of the Internet. By understanding IPv6, delegates can better prepare for the inevitable transition to this newer protocol in their respective organisations.

The Knowledge Academy's 2-day IPv6 Basics Course brings several long-term advantages. Firstly, delegates gain a competitive edge in the IT job market as IPv6 expertise becomes increasingly sought after. The knowledge acquired can lead to better job opportunities and career advancement, especially in roles focused on network design, implementation, and management.

Course Objectives

  • To gain a comprehensive understanding of the IPv6 architecture
  • To learn the structure and types of IPv6 addresses
  • To acquire skills in configuring and deploying IPv6 on network devices
  • To understand various strategies for transitioning from IPv4 to IPv6
  • To explore the security implications of IPv6

The IPv6 Basics Course is designed to provide delegates with an in-depth understanding of IPv6, preparing them for the technical challenges of modern networking. Through this Cisco Training, learners will develop practical skills for IPv6 deployment and management.

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What’s included in this IPv6 Basics Course?

  • World-Class Training Sessions from Experienced Instructors
  • IPv6 Basics Certificate
  • Digital Delegate Pack

Show moredown

Online Instructor-led (2 days)

Online Self-paced (16 hours)

Introduction to Cisco Programmability Training Course Outline

Module 1: New and Changed Feature Information

  • New and Changed Programmability Features
    • Telemetry Support for OpenCofig Interfaces
    • Transitioning Native Models to Unified Models
    • CLI to YANG Mapping Tool
    • Unique Commit ID for Configuration State

Module 2: Drive Network Automation Using Programmable YANG Data Models

  • YANG Data Model
  • Access the Data Models
  • CLI to YANG Mapping Tool
  • Communication Protocols
    • NETCONF Protocol
    • gRPC Protocol
  • YANG Actions

Module 3: Use NETCONF Protocol to Define Network Operations with Data Models

  • NETCONF Operations
  • Retrieve Default Parameters Using with-defaults Capability
  • Retrieve Transaction ID for NSO Operations
  • Set Router Clock Using Data Model in a NETCONF Session

Module 4: Use gRPC Protocol to Define Network Operations with Data Models

  • gRPC Operations
  • gRPC Network Management Interface
  • gRPC Network Operations Interface
  • gNOI RPCs
  • Configure Interfaces Using Data Models in a gRPC Session

Module 5: Unified Data Models

  • Unified Configuration Models
    • Unified Data Model to Map Script File to the Custom OID
    • Transitioning Native Models to Unified Models (UM)

Module 6: Enahancements to Data Models

  • Enhancements to Sensor Paths
    • Telemetry Support for OpenConfig Interfaces
    • IPv4 and IPv6 Addresses and State

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Who should attend this Introduction to Cisco Programmability Course?

The Introduction to Cisco Programmability Training is essential for individuals seeking to enhance their skills in automating network tasks and optimising operations in Network Management. Here are the professionals who can benefit from attending this Cisco Training:

  • DevOps Professionals
  • IT Managers
  • Network Administrators
  • System Engineers
  • Software Developers and Programmers
  • Telecommunications Managers and Technicians
  • Network Engineers

Prerequisites of the Introduction to Cisco Programmability Course

There are no formal prerequisites for this Introduction to Cisco Programmability Training Course. However, familiarity with networking concepts and technologies can be beneficial for the delegates.

Introduction to Cisco Programmability Training Course Overview

The Introduction to Cisco Programmability Training Course is a specialised educational course designed to impart knowledge and skills related to programmability within Cisco's network architecture. This training focuses on teaching delegates how to leverage Software-Defined Networking (SDN) technologies, network automation, and programmability features within Cisco's ecosystem.

The benefits of the Introduction to Cisco Programmability Training are multifaceted, particularly for professionals in the networking field. Firstly, this training provides an in-depth understanding of Cisco's programmable infrastructure, enabling professionals to stay relevant in an industry that is rapidly evolving towards automation and programmability.

The Knowledge Academy's 2-day Introduction to Cisco Programmability Training Course offers specific benefits that align with the current demands of the IT and networking industry. Delegates who complete this Cisco Course are better equipped to implement and manage Cisco's software-defined networking solutions, a skill set highly valued in today's job market.

Course Objectives

  • To understand the fundamentals of Cisco's network programmability and software-defined networking
  • To gain proficiency in automating network tasks using Cisco's tools and programming languages like Python
  • To learn to implement and manage Cisco's Application Centric Infrastructure (ACI) and DNA Center
  • To develop skills in integrating software solutions with Cisco's networking hardware
  • To achieve expertise in configuring and troubleshooting programmable network environments

This Cisco Course aims to equip delegates with the necessary skills to navigate the evolving landscape of network programmability. It focuses on practical application, ensuring that learners not only grasp theoretical concepts but also gain hands-on experience.

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What’s included in Introduction to Cisco Programmability Course?

  • World-Class Training Sessions from Experienced Instructors
  • Introduction to Cisco Programmability Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Cisco Umbrella Training​ Course Outline

Module 1: Introduction

  • Introduction of Cisco Umbrella
  • Umbrella Packages
  • Architecture of Umbrella
  • Initial Setup Overview

Module 2: Cisco Umbrella – Security Solution

  • Secure Internet Gateway
  • Ransomware Protection
  • DNS and IP Layer Enforcement
  • Threat Intelligence

Module 3: Implementing Cisco Umbrella

  • Protect Your Network
  • Point Your DNS to Cisco Umbrella
  • Intelligent Proxy
  • Policy Precedence
  • Umbrella Policy Tester
  • Custom Policies

Module 4: Roaming Client

  • Umbrella Roaming Client – Introduction
  • Prerequisites
  • Downloading and Installing
  • Verifying Operation
  • Policy Configuration
  • Status, States, and Functionality
  • Virtual Appliances
  • Troubleshooting
  • Internal Domains

Module 5: Active Directory

  • Active Directory Setup
  • Active Directory Environment
  • Route DNS Traffic
  • Communication Flow and Troubleshooting
  • Multiple Active Directory and Umbrella Sites

Module 6: Reporting

  • Reporting Basics
  • Understanding Security Categories
  • Scheduled Reports: Overview and Setup
  • Activity Search Report
  • Security Activity Report
  • Admin Audit Log Report

Module 7: Umbrella Multi-Organisation

  • Cisco Umbrella Multi-Org Overview

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Who should attend this Cisco Umbrella Course?

The Cisco Umbrella Training Course is essential for professionals seeking to enhance their skills in configuring and optimising Cisco Umbrella for advanced security. Here are the professionals who can benefit from attending this Cisco Training:

  • DevOps Professionals
  • IT Security Managers and Directors
  • Network Administrators
  • Security Analysts
  • Cloud Security Engineers
  • Cybersecurity Engineers
  • Security Operations Centre (SOC) Personnel

Prerequisites of the Cisco Umbrella Course

There are no formal prerequisites for this Cisco Umbrella Training Course. However, familiarity with networking concepts, IP addressing, DNS (Domain Name System), and cybersecurity fundamentals can be beneficial for the delegates.

Cisco Umbrella Training Course Overview

Cisco Umbrella is a cloud-based security service that acts as a first line of defence against threats on the internet. It operates by proactively blocking malicious destinations before a connection is established, offering both DNS and IP layer enforcement. Cisco Umbrella uses the internet's infrastructure to block malicious and unwanted domains, IP addresses, and cloud applications before a connection is even established.

The primary benefit of Cisco Umbrella is its ability to provide proactive and effective protection against a wide range of cyber threats, such as malware, phishing, and command and control callbacks. By using predictive intelligence, Umbrella can identify where attacks are being staged even before they launch. This ensures early blocking of malicious destinations and files.

The Knowledge Academy's 1-day Cisco Umbrella Course is designed to equip individuals with the knowledge and skills necessary to implement and manage Cisco Umbrella effectively. Participants will learn about its architecture, how to configure and manage its various components, and how to integrate it with other Cisco security products.

Course Objectives

  • To understand the architecture and operational functions of Cisco Umbrella
  • To learn to configure and manage Cisco Umbrella's security features
  • To gain expertise in integrating Cisco Umbrella with other Cisco security solutions
  • To develop skills for proactive threat detection and prevention using Umbrella
  • To acquire practical, hands-on experience through real-world scenarios and simulations

This Cisco Umbrella course is meticulously designed to provide a comprehensive understanding of one of the most advanced cybersecurity tools available. It combines theoretical knowledge with practical application, ensuring participants learn not only the functionalities of Cisco Umbrella but also how to implement and manage it effectively in a real-world environment.

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What’s included in this Cisco Umbrella Course?

  • World-Class Training Sessions from Experienced Instructors
  • Cisco Umbrella Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Cisco Wireless Network Fundamentals Training Course Outline

Module 1: Living in a Network-Centric World

  • Communicating in a Network-Centric World
  • Communication: An Essential Part of Our Lives
    • What Is Communication?
    • Quality of Communication
  • Network as a Platform
  • Architecture of the Internet
  • Trends in Networking

Module 2: Communicating over the Network

  • Platform for Communications
    • Elements of Communication
    • Communicating the Messages
    • Components of the Network
    • End Devices and Their Role on the Network
    • Network Fundamentals, CCNA Exploration Companion Guide
    • Intermediary Devices and Their Role on the Network
    • Network Media
  • LANs, WANs, and Internetworks
    • Local-Area Networks
    • Wide-Area Networks
    • Internet: A Network of Networks
    • Network Representations
  • Protocols
  • Using Layered Models
    • Benefits of a Layered Model
    • Protocol and Reference Models
    • TCP/IP Model
    • Communication Process
    • Protocol Data Units and Encapsulation
    • Sending and Receiving Process
    • OSI Model
    • Comparing the OSI Model to the TCP/IP Model
  • Network Addressing

Module 3: Application Layer Functionality and Protocols

  • Applications: Interface Between the Networks
    • OSI and TCP/IP Model
    • Application Layer Software
    • User Applications, Services, and Application Layer Protocols
    • Application Layer Protocol Functions
  • Making Provisions for Applications and Services
    • Client/Server Model
    • Servers
    • Application Layer Services and Protocols
    • Peer-to-Peer (P2P) Networking and Applications
  • Application Layer Protocols and Services Examples

Module 4: OSI Transport Layer

  • Roles of the Transport Layer
    • Purpose of the Transport Layer
    • Supporting Reliable Communication
    • TCP and UDP
    • Port Addressing
    • Segmentation and Reassembly: Divide and Conquer
  • TCP: Communicating with Reliability
  • UDP: Communicating with Low Overhead
    • Low Overhead Versus Reliability
    • Datagram Reassembly
    • Server Processes and Requests
    • Client Processes

Module 5: OSI Network Layer

  • IPv4 136
  • Networks: Dividing Hosts into Groups
    • Creating Common Groups
    • Why Separate Hosts into Networks?
    • Dividing Networks from Networks
  • Routing: How Data Packets Are Handled
  • Routing Processes: How Routes Are Learned
    • Static Routing
    • Dynamic Routing
    • Routing Protocols

Module 6: Addressing the Network: IPv4

  • IPv4 Addresses
    • Anatomy of an IPv4 Address
    • Binary-to-Decimal Conversion
    • Decimal-to-Binary Conversions
    • Addressing Types of Communication
  • IPv4 Addresses for Different Purposes
  • Assigning Addresses
    • Planning to Address the Network
    • Static or Dynamic Addressing for End-User Devices
    • Selecting Device Addresses
    • Internet Assigned Numbers Authority (IANA)
    • ISPs
  • Calculating Addresses
  • Testing the Network Layer

Module 7: OSI Data Link Layer

  • Data Link Layer: Accessing the Media
  • MAC Techniques: Placing Data on the Media
    • MAC for Shared Media
    • MAC for Nonshared Media
    • Logical Topology Versus Physical Topology
  • MAC: Addressing and Framing Data

Module 8: OSI Physical Layer

  • Physical Layer: Communication Signals
    • Purpose of the Physical Layer
    • Physical Layer Operation
    • Physical Layer Standards
    • Physical Layer Fundamental Principles
  • Physical Signaling and Encoding: Representing Bits
    • Signaling Bits for the Media
    • Encoding: Grouping Bits
    • Data-Carrying Capacity
  • Physical Media: Connecting Communication
    • Types of Physical Media
    • Copper Media
    • Media Connectors

Module 9: Ethernet

  • Overview of Ethernet
  • Ethernet: Communication Through the LAN
  • Ethernet Frame
  • Ethernet MAC
  • Ethernet Physical Layer
  • Hubs and Switches
  • Address Resolution Protocol (ARP)

Module 10: Planning and Cabling Networks

  • LANs: Making the Physical Connection
  • Device Interconnections
  • Developing an Addressing Scheme
  • Calculating the Subnets
  • Device Interconnections

Module 11: Configuring and Testing Your Network

  • Configuring Cisco Devices: IOS Basics
  • Applying a Basic Configuration Using Cisco IOS
    • Naming Devices
    • Limiting Device Access: Configuring Passwords and Banners
    • Managing Configuration Files
    • Configuring Interfaces
  • Verifying Connectivity
    • Test the Stack
    • Testing the Interface
    • Testing the Local Network
    • Testing Gateway and Remote Connectivity
    • Tracing and Interpreting Trace Results
  • Monitoring and Documenting Networks

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Who should attend this Cisco Wireless Network Fundamentals Course?

The Cisco Wireless Network Fundamentals Training Course is designed for professionals interested in gaining a solid foundation in Wireless Networking principles. Here are the professionals who can benefit from attending this Training Course:

  • DevOps Professionals
  • IT Security Managers
  • Network Administrators
  • Security Analysts
  • System Engineers
  • Cybersecurity Engineers
  • Security Operations Centre (SOC) Personnel
  • Network Engineers

Prerequisites of the Cisco Wireless Network Fundamentals Course

There are no formal prerequisites for this Cisco Wireless Network Fundamentals Training Course. However, familiarity with basic networking concepts and technologies can be beneficial for the delegates.

Cisco Wireless Network Fundamentals Training​ Course Overview

This course is designed to provide delegates with a comprehensive knowledge of how wireless network function. Delegates will gain an understanding of RF principles, RF mathematics, and antenna characteristics. This course describes WiFi Security and configures clients for WiFi access. In this course, delegates will acquire knowledge of Cisco wireless network architecture: Cisco wireless network deployment options, one management, one policy, Cisco one network, and mobility architecture concepts. They will also learn about RF performance and conditions for clients, layer 2 infrastructure support, and protocols used in wired infrastructure to support wireless.

This course describes how to implement centralised wireless access and converged network access. Delegates will acquire knowledge of how they can implement small and remote access wireless networks using FlexConnect, Cloud Architectures or Autonomous. In addition, they will become familiarised with WLAN maintenance and troubleshooting, predictive WLAN design process, and WLAN site survey process. 

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What’s included in Cisco Wireless Network Fundamentals Course?

  • World-Class Training Sessions from Experienced Instructors
  • Cisco Wireless Network Fundamentals Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Cisco MPLS Training Course Outline

Module 1: MPLS Concepts

  • MPLS Basic 
  • MPLS Labels and Label Stack
  • Identifying MPLS Applications

Module 2: Label Assignment and Distribution

  • LDP Overview
    • LDP Peer
    • LDP Session
    • LDP Message Type
    • LDP Space and LDP Identifier
  • Frame-Mode MPLS
  • Convergence in Frame-Mode MPLS

Module 3: Frame-Mode MPLS Implementation on Cisco IOS Platforms

  • Cisco Express Forwarding (CEF) Switching
    • FIB (Forwarding Information Base) Table
    • Adjacency Table
  • Configuring Frame-Mode MPLS on Cisco IOS Platforms
  • Monitoring Frame-Mode MPLS on Cisco IOS Platforms

Module 4: MPLS VPN Technology

  • Virtual Private Networks
  • MPLS VPN Architecture
  • MPLS VPN Routing Model
  • Forwarding MPLS VPN Packets

Module 5: MPLS VPN Implementation

  • Use MPLS VPN Mechanisms of Cisco IOS Platforms
  • Configure an MP-BGP Session Between PE Routers
  • Configuring VRF Lite
  • Configuring Routing Between PE and CE Routers
  • Monitor MPLS VPN Operations
  • Troubleshoot MPLS VPNs

Module 6: Complex MPLS VPNs

  • Overlapping VPNs
  • Central Services VPNs
  • Managed CE Considerations

Module 7: Internet Access and MPLS VPNs

  • Combining Internet Access with MPLS VPNs
  • Internet Access from an MPLS VPN Using a Global Routing Table - Cisco

Module 8: MPLS Traffic Engineering Overview

  • Introducing MPLS Traffic Engineering Components
  • MPLS Traffic Engineering Commands
  • Configuring MPLS Traffic Engineering on Cisco IOS Platforms
  • Monitoring Basic MPLS TE on Cisco IOS Platforms

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Who should attend this Cisco MPLS Course?

The Cisco MPLS Training Course is designed for professionals interested in gaining a solid foundation in Wireless Networking principles. This training is essential for individuals seeking to enhance their skills in planning, implementing, and managing wireless networks using Cisco technologies. Here are the professionals who can benefit from attending this Cisco Training:

  • IT Security Managers
  • Network Administrators
  • CCNA or CCNP Candidates
  • System Engineers
  • Technical Support Staffs
  • Security Operations Centre (SOC) Personnel
  • Cisco Professionals

Prerequisites of the Cisco MPLS Course

Before attending this Cisco MPLS Training Course, you should complete the CCNA Training. Also, familiarity with basic networking concepts, understanding of dynamic routing protocols, and Cisco networking can also be beneficial for the delegates.

Cisco MPLS Training Course Overview

Cisco MPLS (Multiprotocol Label Switching) is a versatile and high-performance routing technique used in telecommunications networks. It streamlines data traffic flows across a network by labelling packets for specific paths, allowing for more efficient data transmission. This technology integrates Layer 2 information about network links (bandwidth, latency, utilisation) into Layer 3 (IP) within a particular autonomous system.

Implementing Cisco MPLS in a network offers several significant benefits. Firstly, it enhances the efficiency of the network by enabling more effective and flexible routing of traffic. This efficiency reduces network congestion and improves overall performance. Secondly, MPLS supports Quality of Service (QoS), which prioritises different types of traffic, ensuring that critical services like VoIP and video conferencing run smoothly.

The Knowledge Academy's 2-day Cisco MPLS Training Course is designed to provide in-depth knowledge and practical skills in implementing and managing MPLS networks. Delegates benefit by gaining a thorough understanding of MPLS concepts, including MPLS VPNs, traffic engineering, and QoS.

Course Objectives

  • To understand the fundamental concepts and workings of MPLS (Multiprotocol Label Switching)
  • To learn to configure, manage, and troubleshoot MPLS networks, including MPLS VPNs
  • To gain proficiency in implementing QoS (Quality of Service) within MPLS networks
  • To develop skills in MPLS traffic engineering for optimised network performance
  • To acquire practical, hands-on experience through real-world scenarios and case studies

This Cisco Course is designed to equip delegates with comprehensive knowledge and practical skills in MPLS technology. Through a blend of theoretical learning and hands-on experience, it prepares network professionals to efficiently manage and optimise MPLS-enabled networks, significantly enhancing their capabilities and career opportunities in the field of network technology.

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What’s included in this Cisco MPLS Course?

  • World-Class Training Sessions from Experienced Instructors
  • Cisco MPLS Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Troubleshooting and Maintaining Cisco IP Networks​ Course Outline

Module 1: Planning Maintenance for Complex Networks

  • Applying Maintenance Methodologies
  • Maintenance Processes and Procedures
  • Network Maintenance Tools, Applications, and Resources

Module 2: Troubleshooting Processes for Complex Enterprise Networks

  • Troubleshooting Methodologies
  • Implementing Troubleshooting Procedures
  • Integrating Troubleshooting into the Network Maintenance Process

Module 3: Using Maintenance and Troubleshooting Tools and Applications

  • Using Cisco IOS Software for Maintenance and Troubleshooting
  • Using Specialised Maintenance and Troubleshooting Tools

Module 4: Maintaining and Troubleshooting Campus Switched Solutions

  • Troubleshooting VLANs
  • Troubleshooting Spanning Tree
  • Troubleshooting Switched Virtual Interfaces and Inter-VLAN Routing
  • Troubleshooting First-Hop Redundancy Protocols

Module 5: Maintaining and Troubleshooting Routing Solutions

  • Troubleshooting Network Layer Connectivity
  • Troubleshooting EIGRP
  • Troubleshooting OSPF
  • Troubleshooting Route Redistribution
  • Troubleshooting BGP

Module 6: Troubleshooting Addressing Services

  • Identify Common IPv4 Addressing Service Issues
  • Identify Common IPv6 Routing Issues

Module 7: Troubleshooting Network Performance Issues

  • Troubleshooting Network Applications Services
  • Troubleshooting Performance Issues on Switches
  • Troubleshooting Performance Issues on Routers

Module 8: Troubleshooting Converged Networks

  • Troubleshooting Converged Networks to Support Wireless Operations
  • Troubleshooting Unified Communications Issues in a Converged Network
  • Troubleshooting Video Issues in a Converged Network

Module 9: Maintaining and Troubleshooting Network Security Implementations

  • Troubleshooting Secure Networks
  • Troubleshooting Management Plane Security
  • Troubleshooting Control Plane Security
  • Troubleshooting Data Plane Security
  • Troubleshooting Branch Office and Remote Worker Connectivity

Module 10: Review and Preparation for Troubleshooting Complex Enterprise Networks

  • Review of Key Maintenance and Troubleshooting Concepts and Tools
  • Applying Maintenance and Troubleshooting Concepts and Tools 

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Who should attend this Troubleshooting and Maintaining Cisco IP Networks Course?

The Troubleshooting and Maintaining Cisco IP Networks Training Course is designed for professionals seeking to develop advanced skills in Troubleshooting and Maintaining complex IP networks using Cisco technologies. Here are the professionals who can benefit from attending this  Cisco Training:

  • Cisco Certified Internetwork Expert (CCIE)
  • Network Administrators
  • System Engineers
  • IT Security Managers
  • Network Engineers
  • Technical Support Staff

Prerequisites of the Troubleshooting and Maintaining Cisco IP Networks Course

Before attending this Troubleshooting and Maintaining Cisco IP Networks Training Course, you should have completed CCNA Training. Familiarity with basic networking concepts and technologies can also be beneficial for the delegates.

 

Troubleshooting and Maintaining Cisco IP Networks Course Overview

The Troubleshooting and Maintaining Cisco IP Networks Course, often abbreviated as TSHOOT, is an integral part of Cisco's certification course, particularly for the Cisco Certified Network Professional (CCNP) and Cisco Certified Internetwork Expert (CCIE) tracks. This Cisco Course is designed to provide network specialists with the knowledge and skills necessary to work on complex routed and switched networks. It focuses on the use of systematic ITIL-compliant approaches to network troubleshooting.

The benefits of the Troubleshooting and Maintaining Cisco IP Networks Course are manifold. For network professionals, it's an opportunity to gain an in-depth understanding and practical skills in troubleshooting and maintaining extensive Cisco networks. The course enhances one's problem-solving skills, enabling them to efficiently identify and solve issues in real-world network environments.

The Knowledge Academy’s 2-day Troubleshooting and Maintaining Cisco IP Networks Course offers specific benefits. It provides a structured learning experience under the guidance of Cisco-certified instructors. This ensures that learners receive comprehensive training in line with Cisco's standards. Also, this Cisco Certification includes hands-on labs and real-life scenario simulations, which are crucial for understanding the practical aspects of network troubleshooting.

Course Objectives

  • To develop skills to plan and perform regular maintenance on complex enterprise routed and switched networks
  • To use technology-based practices and a systematic ITIL-compliant approach to perform network troubleshooting
  • To gain expertise in troubleshooting protocols like EIGRP, OSPF, and BGP on large-scale networks
  • To master the use of advanced diagnostic tools and techniques for identifying and resolving complex network issues
  • To prepare for Cisco CCNP and CCIE Certification exams by understanding real-world network troubleshooting scenarios

This Cisco Course is meticulously designed to empower network professionals with advanced skills in maintaining and troubleshooting Cisco IP Networks. It bridges the gap between theoretical knowledge and practical application, ensuring that participants are well-equipped to handle real-world network challenges efficiently. This Cisco Certification objectives align with industry standards, making it a valuable asset for those aiming to excel in network engineering.

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What’s included in Troubleshooting and Maintaining Cisco IP Networks Course?

  • World-Class Training Sessions from Experienced Instructors
  • Troubleshooting and Maintaining Cisco IP Networks Certificate
  • Digital Delegate Pack

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Online Instructor-led (1 days)

Online Self-paced (8 hours)

Cisco Webex Teams Training Course Outline

Module 1: Setting up and Preparing for a Training Session

  • Setting Up Training Center
    • System Requirements for Training Center for Windows
    • Setting Up Training Center for Windows
  • Preparing for a Training Session
    • Checking Your System for UCF Compatibility
    • About WebEx Connect
    • About Sharing a Remote Computer

Module 2: Joining a Training Session

  • About Joining a Training Session
  • Registering for a Training Session
  • Adding a Scheduled Training Session to Your Calendar Program
  • Downloading Course Material Before the Training Session
  • Joining a Listed Training Session
  • Joining an Unlisted Training Session
  • Joining an In-Process Training Session
  • Obtaining Information About a Scheduled Training Session
  • Finding a Training Session

Module 3: Using the Calendar

  • About the Training Session Calendar
  • Viewing the Training Session Calendar
  • Selecting a Date on the Training Session Calendar
  • Searching for a Training Session on the Training Session Calendar
  • Sorting the Training Session Calendar
  • Refreshing the Training Session
  • Selecting a Language and Time Zone on the Training Session Calendar
  • About
    • Today View
    • Upcoming View
    • Daily View
    • Weekly View
    • Monthly View
    • Search Results Page

Module 4: Setting up and Scheduling a Training Session

  • About Scheduling a Training Session
  • Choosing a Level of Security for a Training Session
  • Setting Up
    • scheduled Training Session
    • session and Access Information
    • E-Commerce
  • Specifying Audio Conferencing, Date, and Time Options
  • Setting Up Hands-On Lab
  • Specifying Registration Options
  • Inviting Attendees and Presenters
  • Specifying Training Session Options
  • Setting up Breakout Sessions
  • Selecting Email Messages to be Sent
  • Specifying Session Information
  • Adding Course Material
  • Using Tests in Training Sessions
  • Using the Scheduling Templates
  • Allowing Another Host to Schedule Your Training Session
  • Scheduling a Training Session for Another Host
  • Adding a Scheduled Training Session to Your Calendar Program

Module 5: Scheduling a MeetingPlace Personal Conference Meeting and Using SCORM

  • About
    • MeetingPlace Personal Conference Meetings
    • Personal Conference Meeting Information Page
    • Personal Conference Meeting Information Page
  • SCORM Overview
  • Viewing the SCORM Page
  • Editing the SCORM Page

Module 6: Setting Up a One-Click Meeting

  • About Setting Up a One-Click Meeting
  • Setting up Your One-Click Meeting on the Web
  • Installing WebEx Productivity Tools
  • Starting a One-Click Meeting
  • Removing WebEx Productivity Tools

Module 7: Starting, Modifying, or Canceling a Training Session

  • Starting an Instant Training Session
  • Starting a Scheduled Training Session
  • Modifying a Scheduled Training Session
  • Canceling a Scheduled Training Session

Module 8: Managing a Training Session

  • About Managing Training Sessions
  • Inviting More People to Your In-Progress Training Session
  • Reminding Invitees to Join Your Meeting
  • Granting Attendee Privileges During a Training Session
  • Changing Presenters
  • Designating a Panelist
  • Transferring the Host Role to Another Participant
  • Reclaiming the Host Role
  • Obtaining Information About a Training Session After it Starts
  • Editing a Message or Greeting During a Training Session
  • Restricting Access to the Training Session
  • Tracking Participant Attention
  • Removing an Attendee from the Training Session
  • Leaving and Ending the Training Session

Module 9: Sharing Files and Whiteboards

  • Granting Sharing Privileges
  • Content Viewer Tools
  • Sharing Files
  • Sharing a Whiteboard
  • Navigating Presentations, Documents, or Whiteboards
  • Managing views of Presentations, Documents, or Whiteboards
  • Saving, Opening, and Printing Presentations, Documents, or Whiteboards
  • If You are a Training Session Participant

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Who should attend this Cisco Webex Teams Training Course?

The Cisco Webex Teams Training Course is designed for professionals seeking to enhance their skills in using Webex Teams for effective communication, collaboration, and productivity. Here are the professionals who can benefit from attending this Cisco Training:

  • System Engineers
  • System Administrators
  • IT Support Specialists
  • Network Administrators 
  • Security Analysts
  • IT Security Managers
  • Network Engineers

Prerequisites of the Cisco Webex Teams Course

There are no formal prerequisites for this Cisco Webex Teams Training Course. However, familiarity with basic networking concepts can be beneficial for the delegates.

Cisco Webex Teams Training Course Overview

Cisco Webex Teams Training is a comprehensive course designed to equip individuals and organisations with the skills and knowledge to effectively utilise Cisco Webex Teams, a leading collaboration and communication platform. This training covers a wide range of topics, including the basics of setting up and managing Webex Teams.

The benefits of Cisco Webex Teams Training are manifold, especially in today’s digitally-driven work culture. For individuals, it enhances their proficiency in using a leading collaboration tool, which can improve their productivity, communication skills, and ability to work effectively in remote or hybrid teams.

The Knowledge Academy’s 1-day course offers specific benefits that make it a valuable investment for professional development. Delegates receive expert instruction and insights, enabling them to unlock the full potential of the platform's features. The course is structured to provide a balance of theoretical knowledge and practical application, ensuring that learners can apply their skills in real-world scenarios.

Course Objectives

  • To master the fundamentals of Cisco Webex Teams, including setup, navigation, and basic features
  • To develop advanced skills in video conferencing, screen sharing, and file management within Webex Teams
  • To enhance communication and collaboration capabilities in remote and hybrid work environments
  • To apply best practices for virtual team management and effective online meetings
  • To achieve proficiency in utilising Webex Teams for project management and team dynamics

This Cisco Course is designed to transform delegates into proficient users of Cisco Webex Teams, enhancing their digital collaboration skills. By covering everything from basic setup to advanced functionalities, it prepares individuals to effectively navigate and utilise Webex Teams for optimal communication and collaboration in diverse professional settings.

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What’s included in this Cisco Webex Teams Course?

  • World-Class Training Sessions from Experienced Instructors
  • Cisco Webex Teams Certificate
  • Digital Delegate Pack

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Online Instructor-led (3 days)

Online Self-paced (24 hours)

CCNA Cybersecurity Operation Training Course Outline

Module 1: Network Concepts

  • Networking Protocols and Networking Devices
    • Layer 2 Fundamentals and Technologies
    • Internet Protocol and Layer 3 Technologies
    • Internet Control Message Protocol (ICMP)
    • Domain Control System (DNS)
    • Transport Layer Technologies and Protocols
  • Network Security Devices and Cloud Services
    • Introduced Security Cloud-Based
    • Network Security System
    • Cisco NetFlow Overview
    • Data Loss Prevention

Module 2: TCP/IP and Cryptography Concepts

  • Understanding the TCP/IP Protocol Suite
  • Understanding the Network Infrastructure
  • Understanding Basic Cryptography Concepts

Module 3: Network Applications and Endpoint Security

  • Describing Information Security Concepts
  • Understanding Network Applications
  • Understanding Common Network Application Attacks
  • Understanding Windows Operating System Basics
  • Understanding Common Endpoint Attacks
  • Understanding Linux Operating System Basics
  • Understanding Network Security Technologies
  • Understanding Endpoint Security Technologies

Module 4: Security Monitoring and Analysis

  • Describing Security Data Collection
    • Packet-Level Data
    • Collection method of Packet
    • Classification of Packet-Level Data
  • Describing Security Event Analysis
    • Four-Diamond Model Nodes

Module 5: SOC Overview

  • Defining the Security Operations Center
  • Understanding NSM Tools and Data
  • Understanding Incident Analysis in a Threat-Centric SOC
  • Identifying Resources for Hunting Cyber Threats

Module 6: Security Incident Investigations

  • Understanding Event Correlation and Normalisation
  • Identifying Common Attack Vectors
  • Detecting Malicious Activity 
  • Analyzing Malware Network Behaviour

Module 7: SOC Operations

  • Describing the SOC Playbook
  • Understanding the SOC Metrics
  • Describing the Incident Response Plan
  • Describing the Computer Security Incident Response Team
  • VERIS Framework

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Who should attend this CCNA Cybersecurity Operation Course?

The CCNA Cybersecurity Operation Training Course is essential for individuals seeking to enhance their expertise in identifying and responding to security incidents using Cisco technologies. Here are the professionals who can benefit from attending this Cisco Training:

  • Security Analysts
  • Aspiring Cybersecurity Analysts
  • IT Support Specialists
  • System Engineers
  • IT Security Managers
  • Security Operations Centre Personnel
  • Network Engineers

Prerequisites of the CCNA Cybersecurity Operation Course

There are no formal prerequisites for this CCNA Cybersecurity Operation Training Course. However, familiarity with basic networking concepts and general IT principles can be beneficial for the delegates.

 

CCNA Cybersecurity Operation Training Course Overview

The CCNA Cybersecurity Operations course is an integral part of the Cisco Networking Academy's array of courses aimed at building foundational cybersecurity knowledge and skills. This Cisco Course delves into the intricate world of cybersecurity operations, focusing on the skills required to monitor, detect, and respond to cybersecurity threats.

Partaking in the CCNA Cybersecurity Operations course brings a multitude of benefits. For starters, it equips individuals with the technical know-how and practical skills needed to handle real-world cybersecurity challenges. The course covers a wide range of topics, such as network concepts, host-based analysis, security monitoring, and attack methods, which are crucial for cybersecurity professionals today.

The Knowledge Academy's 3-day CCNA Cybersecurity Operations Training Course specifically provides hands-on experience and in-depth knowledge crucial for a successful career in cybersecurity. Delegates gain practical skills through real-world scenarios and simulations, enabling them to effectively identify and respond to security incidents.

Course Objectives

  • To understand the fundamentals of cybersecurity and its importance in protecting networks
  • To learn the tools and techniques for monitoring and responding to cybersecurity threats
  • To develop skills in network security management and incident response
  • To prepare for the Cisco Certified CyberOps Associate Certification exam
  • To gain practical experience through simulations and real-world scenarios

This Cisco Course is designed to offer a comprehensive introduction to the field of cybersecurity, focusing on the essential skills and knowledge needed to protect networks and information.

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What’s included in this CCNA Cybersecurity Operation Course?

  • World-Class Training Sessions from Experienced Instructors
  • CCNA Cybersecurity Operation Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Cisco IP Routing v2 Training​ Course Outline

This course outline is focused on providing complete knowledge of how to implement Cisco IP routing. Delegates will learn all essential components for IP routing from this well-arranged module. So, let’s get started:

Module 1: IPv6 Routing – Static Routing

  • Finding Feature Information
  • Prerequisites for IPv6Routing: Static Routing
  • Restrictions for IPv6Routing: Static Routing
  • Information About IPv6Routing: Static Routing
  • How to Configure IPv6 Static Routing?
  • Configuration Examples for IPv6 Static Routing
  • Feature Information for IPv6 Routing: Static Routing

Module 2: IPv4 Loop-Free Alternate Fast Reroute

  • Feature Information
  • Prerequisites for IPv4 Loop-Free Alternate Fast Reroute
  • Restrictions for IPv4 Loop-Free Alternate Fast Reroute
  • Information About IPv4 Loop-Free Alternate Fast Reroute
  • How to Configure IPv4 Loop-Free Alternate Fast Reroute
  • Configuration Examples for IPv4 Loop-Free Alternate Fast Reroute
  • Feature Information for Configuring IPv4 Loop-Free Alternate Fast Reroute

Module 3: IP Event Dampening

  • Finding Feature Information
  • Restrictions for IP Event Dampening
  • Information About IP Event Dampening
  • How to Configure IP Event Dampening?
  • Configuration Examples for IP Event Dampening
  • Additional References for IPv6 Policy-Based Routing
  • Feature Information for IP Event Dampening

Module 4: PBR Recursive Next Hop

  • Finding Feature Information
  • Restrictions for PBR Recursive
  • Information About PBR Recursive Next
  • How to Configure PBR Recursive?
  • Configuration Examples for PBR Recursive
  • Additional References for PBR Recursive
  • Feature Information for PBR Recursive

Module 5: PBR Support for Multiple Tracking Options

  • Finding Feature Information
  • Information About PBR Support for Multiple Tracking Options
  • How to Configure PBR Support for Multiple Tracking Options?
  • Configuration Examples for PBR Support for Multiple Tracking Options
  • Feature Information for PBR Support for Multiple Tracking Options

Module 6: Multi-VRF Support

  • Finding Feature Information
  • Prerequisites for Multi-VRF Support
  • Restrictions for Multi-VRF Support
  • Information About Multi-VRF Support
  • How to Configure Multi-VRF Support?
  • Configuration Examples for Multi-VRF Support
  • Feature Information for Multi-VRF Support

Module 7: Multi-VRF Selection Using Policy-Based Routing

  • Finding Feature Information
  • Prerequisites for Multi-VRF Selection Using Policy-Based Routing
  • Restrictions for Multi-VRF Selection Using Policy-Based Routing
  • Information About Multi-VRF Selection Using Policy-Based Routing
  • How to Configure Multi-VRF Selection Using Policy-Based Routing?
  • Configuration Examples for Multi-VRF Selection Using Policy-Based Routing
  • Feature Information for Multi-VRF Selection Using Policy-Based Routing

Module 8: Basic IP Routing

  • Finding Feature Information
  • Information About Basic IP Routing
  • How to Configure Basic IP Routing?
  • Configuration Examples for Basic IP Routing
  • Feature Information for Basic IP Routing

Module 9: Default Passive Interfaces

  • Finding Feature Information
  • Information About Default Passive Interfaces
  • How to Configure Default Passive Interfaces?
  • Configuration Examples for Default Passive Interfaces
  • Feature Information for Default Passive Interfaces

Module 10: Fast-Switched Policy Routing

  • Finding Feature Information
  • Prerequisites for Fast-Switched Policy Routing
  • Information About Fast-Switched Policy Routing
  • Fast-Switched Policy Routing
  • Feature Information for Fast-Switched Policy Routing

Module 11: Policy-Based Routing Default Next-Hop Routes

  • Finding Feature Information
  • Information About Policy-Based Routing Default Next-Hop Routes
  • How to Configure Policy-Based Routing Default Next-Hop Routes?
  • Configuration Examples for Policy-Based Routing Default Next-Hop Routes
  • Feature Information for Policy-Based Routing Default Next-Hop Routes

Module 12: IPv6 Policy-Based Routing

  • Finding Feature Information
  • Information About IPv6 Policy-Based Routing
  • How to Enable IPv6 Policy-Based Routing?
  • Configuration Examples for IPv6 Policy-Based Routing 
  • Feature Information for IPv6 Policy-Based Routing

Module 13: Policy-Based Routing

  • Finding Feature Information
  • Prerequisites for Policy-Based Routing
  • Information About Policy-Based Routing
  • How to Configure Policy-Based Routing?
  • Configuration Examples for Policy-Based Routing
  • Feature Information for Policy-Based Routing

Module 14: Recursive Static Route

  • Finding Feature Information
  • Restrictions for Recursive Static Route
  • Information About Recursive Static Route
  • How to Install Recursive Static Route?
  • Configuration Examples for Recursive Static Route
  • Additional References for Recursive Static Route
  • Feature Information for Recursive Static Route 

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Who should attend this Cisco IP Routing V2 Training Course?

The Cisco IP Routing V2 Training Course empowers individuals seeking to enhance their skills in designing, implementing, and managing IP routing technologies and configurations using Cisco networking equipment. Here are the professionals who can benefit from attending this Training Course:

  • Network Engineers
  • IT Support Specialists
  • Security Engineers
  • Network Administrators
  • System Engineers
  • IT Security Managers and Directors
  • Security Operations Centre Personnel

Prerequisites of the Cisco IP Routing V2 Course

There are no formal prerequisites for this Cisco IP Routing V2 Training Course. However, familiarity with basic networking concepts would be beneficial for the delegates.

Cisco IP Routing v2 Training​ Course Overview

Cisco IP Routing v2 training cover routing for both IP versions technologies such as IPv4 and IPv6. In technical terms, the IP routing is the collaboration of the protocols that evaluate the optimised path from which the data flows in order and travel across various network from its source and its destination. These features are very useful in small and organisation networks.

The aim of this course to provide a complete knowledge of Cisco IP routing and its essential fields. Delegates will get an understanding of how to plan, implement and monitor a scalable network. Before acquiring these skills, delegates will learn about routing protocol of both IP version technologies such as IPv4 and IPv6. Along with this, the route redistribution and path control using policy-based routing also included in this course. Delegates will also learn about advanced routing topics that help to implement and manage technologies in a Cisco routed network.

On course completion, delegates will be able to implement and manage the IP routing for a small and organisations network.

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What’s included in Cisco IP Routing V2 Course?

  • World-Class Training Sessions from Experienced Instructors
  • Cisco IP Routing V2 Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Cisco Quality of Service Training​ Course Outline

Module 1: Configuring Auto-QoS

  • Auto-QoS Overview
  • Auto-QoS Compact Overview
  • Auto-QoS Global Configuration Templates
  • Auto-QoS Policy and Class Maps
  • Effects of Auto-QoS on Running Configuration
  • Effects of Auto-Qos Compact on Running Configuration
  • How to configure Auto-QoS?
  • Upgrading Auto-QoS
  • Enabling Auto-Qos Compact
  • Monitoring and Troubleshooting Auto-QoS
  • Where to Go Next for Auto-QoS?

Module 2: Configuring QoS

  • QoS Components
  • QoS Terminology
  • Modular QoS CLI
  • QoS Wired Access Features
  • Hierarchical QoS
  • QoS Implementation
  • QoS Wired Model
  • Classification
  • Policy Maps
  • Security Group Classification
  • Ingress Port FIFO Parser
  • Marking
  • Traffic Conditioning
  • Shaping
  • Queuing and Scheduling
  • Bandwidth
  • Weighted Tail Drop
  • Priority Queues
  • Trust Behaviour
  • Default Wired QoS Configuration
  • How to Configure QoS?
  • How to Configure QoS Features and Functionality
  • Configuring Queues and Shaping
  • Monitoring QoS

Module 3: Configuring Weighted Random Early Detection

  • Avoiding Network Congestion
  • Tail Drop
  • Weighted Random Early Detection
  • How WRED Works
  • WRED Weight Calculation
  • Limitations for WRED Configuration
  • Usage Guidelines for WRED
  • Configuring WRED
  • Configuring WRED Based on Class of Service Values
  • Configuring WRED Based on IP Precedence Values
  • Configure WRED Under Class Default
  • WRED Support with Hierarchical QoS
  • Displaying WRED Configuration
  • Best Practices for WRED Configuration
  • Feature History for WRED

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Who should attend this Cisco Quality of Service Training Course?

The Cisco Quality of Service Course is suitable for a wide range of IT Professionals and Network Administrators who are responsible for managing and optimising network performance. This  Cisco Training can benefit a wide range of professionals, including:

  • Network Administrators
  • Network Engineers
  • System Administrators
  • IT Managers
  • Telecom Professionals
  • IT Consultants
  • Technical Support Staff

Prerequisites of the Cisco Quality of Service Training Course

There are no formal prerequisites for this Cisco Quality of Service Course.

Cisco Quality of Service Training Course Overview

Cisco Quality of Service (QoS) refers to a set of technologies and practices implemented on Cisco network devices to manage network traffic and ensure efficient utilisation of network resources. QoS encompasses various mechanisms to prioritise certain types of network traffic, ensuring critical applications receive the bandwidth they need, even under heavy load.

The benefits of Cisco's Quality of Service are multifaceted, especially in today's data-driven business environment. First, QoS enhances the overall user experience by prioritising business-critical traffic and applications, leading to improved performance and reliability. This is vital in scenarios like video conferencing or VoIP, where delays or disruptions can be detrimental. Secondly, it allows for efficient bandwidth management, reducing costs by optimising existing network infrastructure instead of requiring expensive upgrades.

The Knowledge Academy's 2-day Cisco Quality of Service Training Course offers several benefits for IT professionals. It provides in-depth knowledge of QoS concepts, tools, and best practices, equipping learners with the skills to design, implement, and manage QoS on Cisco networks effectively. This expertise is crucial for maintaining optimal network performance and supporting critical business applications.

Course Objectives

  • To understand and implement Cisco Quality of Service (QoS) technologies and practices on network devices
  • To learn to classify and prioritise network traffic for optimal performance of critical applications
  • To gain skills in managing network congestion and reducing latency, jitter, and packet loss
  • To prepare for industry certifications related to Cisco QoS and network management
  • To apply QoS knowledge through hands-on training and real-world case studies

This Cisco Course is designed to provide IT professionals with comprehensive training in Cisco Quality of Service. Through a blend of theory and practical application, participants will acquire the skills necessary to optimise network performance, ensuring the efficient and secure operation of critical business applications in a variety of network environments.

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What’s included in this Cisco Quality of Service Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Cisco Quality of Service Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Cisco Certified Design Associate Training​ Course Outline

Module 1: General Network Design

  • Network Design Methodology
    • Cisco Architectures for the Enterprise
    • Cisco Design Lifecycle: Plan, Build, Manage
    • Prepare, Plan, Design, Implement, Operate, and Optimise Phases
    • Identifying Customer Design Requirements
    • Characterising the Existing Network
  • Designing the Network Topology and Solutions
  • Network Design Models
    • What is High Availability?
    • High Availability Network Service

Module 2: LAN and WAN Design

  • Enterprise LAN Design
    • Medium Enterprise LAN Design
    • LAN Design Principles
  • Data Centre Design
  • Wireless LAN Design
  • WAN Technologies and The Enterprise Edge
  • WAN Design

Module 3: The Internet Protocol and Routing Protocol

  • IPv4 Addressing Design
  • IPv6 Addressing
  • Routing Protocol Characteristics
  • RIP Overview
  • EIGRP Implementation
  • IS-IS
  • OSPF Implementation
  • Border Gateway Protocol
  • IP Multicast
  • Route Manipulation

Module 4: Security, Convergence, Network Management

  • Securing the Management Plane on Cisco Routers
    • Securing the Management Plane
  • Security Solutions
  • Simple Network Management Protocol
    • Implementation
    • Router Configuration

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Who should attend this Cisco Certified Design Associate Training Course?

The Cisco Certified Design Associate Course is intended for individuals who are involved in Network Design and want to develop a solid foundation in designing efficient and reliable network solutions. This Cisco Training can benefit a wide range of professionals, including:

  • Network Designers
  • Network Engineers
  • IT Managers
  • Network Architects
  • IT Consultants
  • Technical Solution Architects
  • Network Administrators

Prerequisites of the Cisco Certified Design Associate Training Course

There are no formal prerequisites for this Cisco Certified Design Associate Course.

Cisco Certified Design Associate Training Course Overview

The Cisco Certified Design Associate (CCDA) is a prestigious certification offered by Cisco Systems, aimed at professionals in the field of network design. This certification validates the candidate's ability to understand and apply network design methodologies and principles aligned with Cisco's core technologies and infrastructure. It covers a wide range of topics, including network design fundamentals, designing basic campus, data centre, security, voice, and wireless networks.

Obtaining the CCDA certification offers numerous benefits. It demonstrates a professional's proficiency in network design, a crucial aspect in the rapidly evolving field of networking technologies. This certification is recognised globally and is highly regarded in the IT industry, often leading to better job prospects, higher salaries, and greater respect among peers.

The Knowledge Academy's 2-day Cisco Certified Design Associate Training Course is specifically tailored to help candidates prepare for the CCDA Certification exam. This Cisco course offers comprehensive coverage of all the topics required for the exam, combining theoretical knowledge with practical examples. It benefits participants by providing expert instruction, hands-on labs, and real-world scenarios, ensuring a deep understanding of network design principles.

Course Objectives

  • To equip learners with a thorough understanding of network design principles and methodologies
  • To prepare participants for the Cisco Certified Design Associate (CCDA) Certification exam
  • To offer hands-on experience with network design through practical labs and exercises
  • To provide insights into the latest networking technologies and industry best practices
  • To enhance career prospects by developing skills in designing efficient network infrastructures

This Cisco Course is designed to not only prepare individuals for the CCDA Certification but also to enrich their knowledge and skills in network design. It blends theoretical learning with practical application, ensuring participants are well-equipped to meet the challenges of modern network environments and advance their careers in the field of networking.

 

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What’s included in this Cisco Certified Design Associate Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Cisco Certified Design Associate Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Cisco Unified Contact Center Enterprise Training Course Outline

Module 1: Cisco Unified Contact Center Solutions

  • Contact Center Enterprise Solutions
    • Packaged Contact Center Enterprise
    • Hosted Collaboration Solution for Contact Center
    • Unified Contact Center Enterprise
  • Contact Center Enterprise Solution Comparison

Module 2: Unified CCE Reference Designs

  • Introduction to the Reference Designs
  • Benefits of a Reference Design Solution
  • Specifications for a Reference Design Solution
  • Contact Center Enterprise Reference Designs
  • Topologies for Reference Designs
  • Non-Reference Design Solutions

Module 3: Contact Center Enterprise Solutions Overview

  • Contact Center Solutions Architecture, on page 37
  • Core Components, on page 41
  • Optional Cisco Components, on page 70
  • Third-Party Components, on page 75
  • Integrated Features, on page 78
  • Call Flows, on page 90
  • Topologies
  • Solution Administration
  • Solution Serviceability and Monitoring
  • Localisation

Module 4: Configuration Limits and Feature Availability for Reference Designs

  • Reference Design Configuration Limits
  • Feature Availability for Reference Designs

Module 5: Unified Contact Center Enterprise Solution Design Considerations

  • Core Components Design Considerations
  • Reference Design and Topology Design Considerations
  • Optional Cisco Components Design Considerations
  • Third-Party Component Design Considerations

Module 6: High Availability and Network Design

  • High Availability Designs
  • High Availability and Virtualisation
  • Network Design for Reference Design Compliant Solutions
  • Ingress, Egress, and VXML Gateway High Availability Considerations
  • CVP High Availability Considerations
  • Unified CCE High Availability Considerations
  • Virtualised Voice Browser High Availability Considerations
  • Unified CM High Availability Considerations
  • Cisco Finesse High Availability Considerations
  • Unified Intelligence Center High Availability Considerations
  • Unified CM-based Silent Monitoring High Availability Considerations
  • Customer Collaboration Platform High Availability Considerations
  • Unified SIP Proxy High Availability Considerations
  • Enterprise Chat and Email High Availability Considerations
  • ASR TTS High Availability Considerations
  • Outbound Option High Availability Considerations
  • Single Sign-On High Availability Considerations

Module 7: Solution Security

  • Introduction to Security
  • Network Firewalls
  • Host-Based Firewall
  • Active Directory Deployment
  • IPsec Deployment
  • Server Security Configuration
  • Endpoint Security
  • Secured PII in Transit

Module 8: Design Considerations for Integrated Features

  • Agent Greeting Considerations
  • Application Gateway Considerations
  • Business Hours Considerations
  • Customer Virtual Assistant Considerations
  • Cisco Outbound Option Considerations
  • Courtesy Callback Considerations
  • Call Context Considerations
  • Contact Center AI Services Considerations
  • Database Lookup Design Considerations
  • Mixed Codec Considerations
  • Mobile Agent Considerations
  • Phone Extension Support Considerations
  • Post Call Survey Considerations
  • Webex Experience Management Considerations
  • Webex Experience Management Digital Channel Survey Considerations
  • Customer Journey Analyser
  • Data Security for Customer Journey Analyser
  • Precision Routing Considerations
  • Single Sign-On (SSO) Considerations
  • Whisper Announcement Considerations

Module 9: Bandwidth, Latency, and QoS Considerations

  • Bandwidth, Latency, and QoS for Core Components
  • Bandwidth, Latency, and QoS for Optional Cisco Components
  • Bandwidth and Latency Considerations for Cisco Answers
  • Bandwidth, Latency, and QoS for Optional Third-Party Components

Module 10: Sizing and Operating Conditions for Reference Designs

  • Sizing for Reference Design Solutions
  • Operating Considerations for Reference Design Compliant Solutions

Module 11: Sizing and Operating Conditions for Reference Designs

  • Sizing for Reference Design Solutions
  • Operating Considerations for Reference Design Compliant Solutions

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Who should attend this Cisco Unified Contact Center Enterprise Training Course?

The Cisco Unified Contact Center Enterprise Course is designed for professionals who are involved in the design, deployment, and administration of Cisco Unified Contact Center solutions. This Cisco Training can benefit a wide range of professionals, including:

  • System Engineers
  • System Integrators
  • Network Engineers
  • Contact Centre Administrators
  • Customer Experience Managers
  • Technical Support Personnel
  • IT Managers

Prerequisites of the Cisco Unified Contact Center Enterprise Training Course

There are no formal prerequisites for this Cisco Unified Contact Center Enterprise Course. However, basic networking knowledge will be helpful.

Cisco Unified Contact Center Enterprise Training Course Overview

Cisco Unified Contact Center Enterprise (UCCE) is a sophisticated contact centre platform that integrates multiple communication channels to enhance customer service experiences. It offers a scalable, distributed architecture, enabling businesses to manage large volumes of customer interactions across various channels, including voice, email, web chat, and social media.

The benefits of Cisco Unified Contact Center Enterprise are multifaceted. Firstly, it enhances customer experience by providing a seamless, multi-channel communication platform that ensures customers can interact with a business through their preferred channel. Secondly, it improves operational efficiency by automating and optimising contact centre workflows and resources, leading to reduced hold times and quicker resolution of customer inquiries.

The Knowledge Academy's 2-day Cisco Unified Contact Center Enterprise Training Course offers significant benefits for IT professionals and contact centre administrators. It provides comprehensive knowledge and skills to deploy, configure, and manage UCCE solutions effectively. This expertise is crucial for ensuring optimal performance and reliability of the contact centre infrastructure.

Course Objectives

  • To gain comprehensive knowledge of Cisco Unified Contact Center Enterprise architecture and components
  • To learn to deploy, configure, and manage UCCE solutions efficiently
  • To master the integration of UCCE with Cisco's Unified Communications and third-party systems
  • To develop skills in troubleshooting and optimising UCCE operations
  • To prepare for professional certification exams related to UCCE

This Cisco Course is designed to empower delegates with an in-depth understanding and practical skills in managing Cisco Unified Contact Center Enterprise solutions.

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What’s included in this Cisco Unified Contact Center Enterprise Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Cisco Unified Contact Center Enterprise Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Cisco IOS Network Security Training​ Course Outline

Module 1: Network Security Principles

  • Examining Network Security Fundamentals
    • Need for Network Security
    • Network Security Objectives
    • Data Classification
    • Security Controls
    • Response to a Security Breach
    • Laws and Ethics
  • Examining Network Attack Methodologies
    • Adversaries, Motivations, and Classes of Attack
    • Classes of Attack and Methodology
  • Principles of Defence in Depth
    • IP Spoofing Attacks
    • Confidentiality Attacks
    • Integrity Attacks
    • Availability Attacks
    • Best Practices to Defeat Network Attacks
  • Examining Operations Security
    • Secure Network Life Cycle Management
    • Principles of Operations Security
    • Network Security Testing
    • Disaster Recovery and Business Continuity Planning 
  • Understanding and Developing a Comprehensive Network Security Policy
    • Security Policy Overview
    • Security Policy Components
    • Standards, Guidelines, and Procedures
    • Security Policy Roles and Responsibilities
    • Risk Analysis and Management
    • Principles of Secure Network Design
    • Security Awareness
  • Cisco Self-Defending Networks
    • Changing Threats and Challenges
    • Building a Cisco Self-Defending Network
    • Cisco Integrated Security Portfolio

Module 2: Perimeter Security

  • Securing Administration Access to Cisco Routers
  • Family
  • Securing the Cisco IOS Image and Configuration files
  • Configuring Enhanced Support for Virtual Logins
  • Detection
  • Configuring AAA on a Cisco Router to Use Cisco Secure ACS
  • Implementing Secure Management and Reporting
  • Reporting
  • Locking Down the Router

Module 3: Network Security Using Cisco ISO Firewalls

  • Introducing Firewall Technologies
  • Firewall Fundamentals
  • Firewalls in a Layered Defense Strategy
  • Static Packet Filtering Firewalls
  • Application Layer Gateways
  • Dynamic or Stateful Packet-Filtering Firewalls
  • Other Types of Firewalls
  • Cisco Family of Firewalls
  • Developing an Effective Firewall Policy
  • ACL Fundamentals
  • ACL Wildcard Masking
  • Using ACLs to Control Traffic
  • Using ACLs to Control Traffic
  • ACL Considerations
  • Configuring ACLs Using SDM
  • Using ACLs to Permit and Deny Network Services
  • Configuring a Cisco 10S Zone-Based Policy Firewall
  • Zone-Based Policy Firewall Overview
  • Configuring Zone-Based Policy Firewalls Using the Basic
  • Firewall Wizard
  • Manually Configuring Zone-Based Policy Firewalls Using
  • Cisco SDM
  • Monitoring a Zone-Based-Firewall

Module 4: Fundamentals of Cryptography

  • Examining Cryptographic Services
    • Cryptology Overview
    • Symmetric and Asymmetric Encryption Algorithms
    • Block and Stream Ciphers
    • Encryption Algorithm Selection
    • Cryptographic Hashes
    • Key Management
    • Introducing SSL VPNs
  • Examining Symmetric Encryption
    • Symmetric Encryption Overview
    • DES: Features and Functions
    • 3DES: Features and Functions
    • AES: Features and Functions
    • SEAL: Features and Functions
    • Rivest Ciphers: Features and Functions
  • Examining Cryptographic Hashes and Digital Signatures
    • Overview of Hash Algorithms
    • Overview of Hashed Message Authentication Codes
    • MD5: Features and Functions
    • SHA-1: Features and Functions
    • Overview of Digital Signatures
    • DSS: Features and Functions
  • Examining Asymmetric Encryption and PKI
    • Asymmetric Encryption Overview
    • RSA: Features and Functions
    • DH: Features and Functions
    • PKI Definitions and Algorithms
    • PKI Standards

Module 5: Site-to-Site VPNs

  • VPN Overview
    • VPN Types
    • Cisco VPN Product Family
  • Introducing IPsec
  • IPsec Protocol Framework
  • IKE Protocol
  • Building a Site-to-Site IPsec VPN
  • Configuring IPsec Configuration
  • VPNs

Module 6: Network Security Using Cisco IOS IPS

  • Introducing IDS and IPS
  • Cisco IPS Management Software
  • System
    • Cisco IDS Event Viewer
    • Cisco Security Manager
    • Cisco IPS Device Manager
  • Host and Network IPS
  • Introducing Cisco IPS Appliances
  • Signatures and Signature Engines
  • IPS Best Practices
  • Configuring Cisco IOS IPS
  • Verifying IPS Operation

Module 7: LAN, SAN, Voice, and Endpoint Security Overview

  • Examining Endpoint Security
    • Operating System Vulnerabilities
    • Application Vulnerabilities
    • Buffer Overflows
    • IronPort
    • Cisco Security NAC Products
    • Cisco Security Agent
    • Endpoint Security Best Practices
  • Examining SAN Security
    • Defining SANs
    • SAN Fundamentals
    • SAN Security Scope
  • Examining Voice Security
    • VoIP Fundamentals
    • Voice Security Threats
    • Defending Against VoIP Hacking
  • Mitigating Layer 2 Attacks
    • Basic Switch Operation
    • Mitigating VLAN Attacks
    • Preventing Spanning Tree Protocol Manipulation
    • CAM Table Overflow Attacks
    • MAC Address Spoofing Attacks
    • Using Port Security
    • Additional Switch Security Features
    • Layer 2 Best Practices

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Who should attend this Cisco IOS Network Security Training Course?

The Cisco IOS Network Security Course is beneficial for a wide range of individuals who are involved in managing and maintaining Network Security using Cisco devices. This Cisco Training can benefit a wide range of professionals, including:

  • Network Administrators
  • Security Engineers
  • IT Managers
  • System Integrators
  • Network Analysts
  • IT Consultants
  • Cybersecurity Specialists

Prerequisites of the Cisco IOS Network Security Training Course

There are no formal prerequisites for this Cisco IOS Network Security Course.

Cisco IOS Network Security Training Course Overview

The Cisco IOS Network Security Training Course offers a comprehensive understanding of network security principles, specifically focusing on Cisco's IOS (Internetwork Operating System). This Cisco Course covers the various features of Cisco IOS used for enhancing the security of routers and switches. Delegates learn about securing network infrastructure using Cisco IOS security features and technologies.

The benefits of Cisco IOS Network Security are multifaceted. First and foremost, it enhances network resilience against cyber threats, which is crucial in today's digital landscape. By understanding and implementing Cisco IOS security features, network professionals can prevent unauthorised access, data breaches, and other security incidents.

The Knowledge Academy's 2-day Cisco IOS Network Security Training Course offers several benefits to its delegates. It provides them with the skills and knowledge required to secure network infrastructure using Cisco's advanced IOS security features. This Cisco Training is particularly beneficial for network engineers, administrators, and security professionals who are responsible for managing and securing Cisco network environments.

Course Objectives

  • To understand and implement Cisco IOS security features for network infrastructure protection
  • To learn best practices for securing routers and switches using Cisco IOS
  • To gain proficiency in threat control and containment strategies
  • To master secure connectivity protocols, including VPN implementation using Cisco IOS
  • To prepare for relevant Cisco Certifications online exams with a focus on network security

This Cisco Training Course aims to equip delegates with a deep understanding of network security in a Cisco IOS environment. It is designed for professionals seeking to enhance their skill set in securing network infrastructure with a practical, hands-on approach that directly contributes to their professional growth and readiness for Cisco Certifications.

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What’s included in this Cisco IOS Network Security Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Cisco IOS Network Security Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Cisco Certified Design Professional Training​ Course Outline

Module 1: Designing Reliable and Resilient Enterprise Layer 2 and Layer 3 Networks

  • Optimal Enterprise Campus Design
  • EIGRP Design
  • OSPF Design
  • IS-IS Design
  • Border Gateway Protocol Design

Module 2: Enterprise IPv6 Design Considerations and Challenges

  • IPv6 Design Considerations in the Enterprise
  • Challenges of the Transition to IPv6

Module 3: Modern Enterprise Wide-Area Network Design

  • Service Provider-Managed VPNs
  • Enterprise-Managed WANs
  • Enterprise WAN Resiliency Design

Module 4: Enterprise Data Center Designs

  • Multitier Enterprise Data Center Designs
  • New Trends and Techniques to Design Modern Data Centers
  • Cisco Application-Centric Infrastructure
  • Data Center Connections

Module 5: Design QoS for Optimised User Experience

  • QoS Experience
  • QoS Design Principles and Best Practices
  • Campus, WAN, and Data Center QoS Design
  • MPLS VPN QoS Design
  • IPsec VPN QoS Design

Module 6: IP Multicast Design

  • Enterprise IP Multicast Design
  • Rendezvous Point Distribution Solutions

Module 7: Designing Optimum Enterprise Network Security

  • Designing Security Services and Infrastructure Protection
  • Designing Firewall and IPS Solutions
  • IP Multicast Security
  • Designing Network Access

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Who should attend this Cisco Certified Design Professional Training Course?

The Cisco Certified Design Professional Course is ideal for experienced Network Professionals who are involved in designing complex Cisco networking solutions. This Cisco Training can benefit a wide range of professionals, including:

  • Network Design Engineers
  • Network Architects
  • System Engineers
  • Network Consultants
  • Network Managers
  • Experienced Network Professionals
  • IT Managers/Directors
  • Network Administrators

Prerequisites of the Cisco Certified Design Professional Training Course

There are no formal prerequisites for this Cisco Certified Design Professional Course. However, basic knowledge of CCNA will be helpful.

Cisco Certified Design Professional Training Course Overview

The Cisco Certified Design Professional (CCDP) Course is an advanced-level certification offered by Cisco Systems. It is tailored for IT professionals who specialise in network design and architecture. The CCDP Certification verifies an individual's ability to develop multi-layer enterprise architectures and network components.

The benefits of obtaining the Cisco Certified Design Professional Certification are multifaceted. Firstly, it signifies a high level of expertise in network design, which is highly valued in the IT industry. This certification demonstrates a professional's ability to handle complex network architecture, making them an asset to any organisation. It opens doors to advanced career opportunities, such as senior network design engineer or infrastructure architect roles.

The Knowledge Academy's 2-day Cisco Certified Design Professional Training Course is designed to prepare candidates for the CCDP certification. This comprehensive training offers several benefits. It provides in-depth knowledge and hands-on experience in advanced network design, preparing candidates for the real-world challenges they will face in their careers.

Course Objectives

  • To develop a thorough understanding of advanced network design principles and architectures
  • To prepare for the CCDP Certification exams with comprehensive knowledge and skills
  • To gain expertise in designing efficient, scalable, and secure multi-layered networks
  • To learn the latest industry trends and technologies in network design
  • To enhance practical skills through hands-on experience and real-world scenarios

This Cisco Course aims to equip delegates with the skills and knowledge required to excel in network design and architecture. It's tailored to provide an in-depth understanding of complex network systems, ensuring readiness for the CCDP Certification exams.

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What’s included in this Cisco Certified Design Professional Training Course?

  • World-Class Training Sessions from Experienced Instructors  
  • Cisco Certified Design Professional Certificate
  • Digital Delegate Pack

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Online Instructor-led (2 days)

Online Self-paced (16 hours)

Implementing and Operating Cisco Collaboration Core Technologies Training Course Outline

 

Module 1: Cisco Collaboration Solutions Architecture

  • Introduction to Cisco Collaboration Solutions Architecture
  • Collaboration Deployment Models
  • Licensing
  • High Availability
  • Capacity Planning
  • Security Requirements
  • Disaster Recovery
  • Dial Plan
  • IP Network Protocols
  • Codecs

Module 2: Call Signalling Over IP Networks Bullet

  • IP Phone Initialisation
  • Single Site On-Cluster Calling
  • Troubleshoot Single Site On-Cluster Call Setup
  • Call Setup and Teardown Process
  • SIP Call Signalling for Call Setup and Teardown
  • Compare the Call Control Protocols
  • DTMF Signalling Over IP Networks

Module 3: Integrate Cisco Unified Communications Manager LDAP

  • LDAP in Cisco Unified Communications Manager
    • Integration
    • Synchronisation
    • Authentication
    • Attribute Mapping
    • Considerations
  • Access Control Groups
  • Templates of Feature Group

Module 4: Implement Cisco Unified Communications Manager Provisioning Features

  • Provisioning Options
  • Self-Provisioning
    • Prerequisites
    • Components
    • Authentication Modes
  • Batch-Provisioning Tools

Module 5: Codecs

  • What are Codecs?
  • Audio and Video Codecs
  • Evaluate the Effects of Encryption on Codecs
  • Call Admission Control
  • Configure Regions and Locations

Module 6: Dial Plans and Endpoint Addressing

  • Introduction to Dial Plan
  • Dial Plan Components and Their Functions
  • EndPoint Addressing
  • Cisco Unified Communications Manager
    • Call Routing
    • Call-Routing Logic
  • Address Methods and Digit Analysis
  • Variable-Length Patterns, Overlapping Patterns, and Urgent Priority

Module 7: Implement MGCP Gateways

  • What are MGCP Gateways?
  • MGCP Gateway Implementation
  • Path Selection
  • Route Groups
  • Route Lists and Patterns
  • Digit Manipulation

Module 8: Implement Voice Gateways

  • Dial Peers
  • Digit Manipulation Features on Cisco IOS Gateways
  • Codec and DTMP-Relay Selection on Cisco IOS Gateways

Module 9: Configure Calling Privileges

  • Calling Privileges Introduction
  • Partitions and CSSs
  • Considerations of Partition and CSS
  • Time-of-Day Routing
  • Client Matter Codes and Forced Authorisation Codes

Module 10: Toll Fraud Prevention Implementation

  • Introduction to Toll Fraud Prevention
  • Cisco Unified Communications Manager CoS for Toll Fraud Prevention

Module 11: Globalised Call Routing Implementation

  • Multisite Dial Plans
  • Globalised Call Routing
    • Introduction
    • Number Formats
  • Globalisation of Localised Call Ingress
  • Localisation During Call Egress

Module 12: Implement and Troubleshoot Media Resources

  • Media Resources Overview
  • Media Resource Selection and Access Control
  • Annunciator Feature
  • Unicast and Multicast MOH Characteristics
  • Audio and Video Conference Bridge
    • Devices
    • Integration Options
  • MTP and Transcoder
    • Devices
    • Requirements

Module 13: Cisco Instant Messaging and Presence

  • Cisco IM and Presence Features and Architecture
  • Compare the Protocols XMPP and SIMPLE SIP
  • Clustering
  • Cisco Unified Communications IM and Presence Components and Communication Flows

Module 14: Enable Cisco Jabber

  • Deployment Modes
  • Operational Modes

Module 15: Configure Cisco Unity Connection Integration

  • Introduction to Cisco Unity Connection Integration
  • SIP Integration
  • Typical Integration Mistakes
  • Integration Considerations

Module 16: Configure Cisco Unity Connection Call Handlers

  • What is Call Handler?
  • System Call Handler
  • Caller Input
  • Operator Call Handler
  • Goodbye Call Handler
  • Directory Handler
  • Interview Handler

Module 17: Collaboration Edge Architecture

  • Collaboration Edge (Expressway -C, -E)
  • Supported Services for B2B Collaboration
  • Mobile and Remote Access
  • Service Discovery
  • Explore Expressway Settings for MRA
  • Cisco Unified Border Element (CUBE)

Module 18: Quality Issues Analysis in Converged Networks

  • Converged Networks
  • Available Bandwidth
  • Network Delay Components
  • End-to-End Delay Calculations
  • Jitter
  • Packet Loss

Module 19: QoS and QoS Models

  • What is QoS?
  • Network Traffic Identification
  • Categorise Network Traffic into Classes
  • Policies
  • QoS Mechanisms and Models
  • DSCP Encoding
  • Expedited Forwarding and Assured Forwarding
  • Class Selector

Module 20: Implement Classification and Marking

  • Classification and Marking Introduction
  • Classification and Marking at the Network and Data Link Layers
  • QoS Service Class
  • Cisco Marking Recommendations
  • QoS Markings in a SIP Call Flow
  • MQC Classification and Marking Options

Module 21: Configure Classification and Marking on Cisco Catalyst Switches

  • Introduction to Campus Classification and Marking
  • QoS Trust Boundaries
  • Ingress QoS Models
  • QoS Marking and Table Maps
  • Internals DSCP

Labs

  • Configure IP Network Protocols
  • Configure and Troubleshoot Collaboration Endpoints
  • Troubleshoot Calling Issues
  • Configure and Troubleshoot LDAP Integration
  • Deploy an IP Phone Through Auto and Manual Registration
  • Configure Self-Provisioning
  • Configure Batch Provisioning
  • Cisco VoIP Bandwidth Calculator
  • Configure Regions and Locations
  • Implement Endpoint Addressing and Call Routing
  • Implement PSTN Calling Using MGCP Gateways
  • Configure and Troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
  • Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Configure Calling Privileges
  • Implement Toll Fraud Prevention on Cisco Unified Communications Manager
  • Implement Globalised Call Routing
  • Deploy an On-Premise Cisco Jabber Client for Windows
  • Configure the Integration Between Unity Connection and Cisco UCM
  • Manage Unity Connection Users
  • EAI: Configure QoS

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Who should attend this Implementing and Operating Cisco Collaboration Core Technologies Training Course?

The Implementing and Operating Cisco Collaboration Core Technologies Training Course is designed for IT professionals, Network Engineers, and individuals who want to gain expertise in implementing and managing Cisco collaboration solutions. This course is beneficial for various professionals including:

  • Network Engineers
  • Unified Communications (UC) Engineers
  • Voice and Video Engineers
  • Telephony Administrators
  • Unified Communications Managers
  • Network Architects
  • VoIP Technicians
  • Telecom Engineers

Prerequisites for the Implementing and Operating Cisco Collaboration Core Technologies Training Course

There are no formal prerequisites for attending this Implementing and Operating Cisco Collaboration Core Technologies Training Course.

Implementing and Operating Cisco Collaboration Core Technologies Training Course Overview

Cisco IT implements our solutions to enhance business operations, accelerate decision-making, and increase productivity. It simplifies communication, inspires innovation, and enables interaction with each other anywhere on any device. It makes it simple to access the Cisco technologies need to scale quickly and advance at business speed. This training will provide learners with the knowledge and skills required to implement and deploy core collaboration and networking technologies. Obtaining excellent skills in operating Cisco devices enables individuals to gain higher designations in globally recognised organisations and climb the ladder of success within a short time.

This 2-day Implementing and Operating Cisco Collaboration Core Technologies Training course provides delegates with a comprehensive knowledge of implementing Cisco collaboration solutions. During this training, delegates will become familiar with call signalling that establishes the connection between the endpoint and gatekeeper. They will also get acquainted with Cisco Codecs for creating video collaboration experiences for vertical applications. The Knowledge Academy’s highly skilled trainer with years of experience teaching Cisco courses will conduct this training.

Course Objectives

  • To configure calling privileges in Cisco unified communications manager
  • To compare IP phone signalling protocols of session initiation protocol
  • To integrate and troubleshoot Cisco unified communications manager
  • To implement public switched telephone network access using MGCP
  • To configure and troubleshoot Cisco unity connection call handlers
  • To transform analogue voice into digital streams using codecs

After attending this training, delegates will be able to implement dial plans and call routing in Cisco unified communications manager. They will also be able to work from outside the company using Mobile Remote Access (MRA) endpoints. 

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What’s included in this Implementing and Operating Cisco Collaboration Core Technologies Training Course?

  • World-Class Training Sessions from Experienced Instructors
  • Implementing and Operating Cisco Collaboration Core Technologies Certificate
  • Digital Delegate Pack

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Not sure which course to choose?

Speak to a training expert for advice if you are unsure of what course is right for you. Give us a call on +1 6474932992 or Inquire.

Cisco Training FAQs

Cisco Systems, Inc. is a global technology leader known for its networking hardware, software, and telecommunications equipment.
A Cisco Course involves training in various aspects of network systems, including how to install, configure, and manage network technologies, typically aligned with Cisco’s certification paths.
The costs for Cisco Certifications in Canada can range from approximately £240 to £360 per exam, depending on the level of certification (such as CCNA, CCNP).
Yes, a career in Cisco network engineering is highly regarded due to the demand for skilled professionals in networking and the competitive salaries offered in the field.
Yes, Cisco skills are in high demand as organisations continue to invest in robust networking infrastructure to support data communication and cybersecurity needs.
Industries such as technology, finance, healthcare, government, and education frequently require Cisco expertise for their network operations and security.
Yes, Cisco professionals are generally well-compensated due to their specialised skills in managing and securing network systems.
The salary for Cisco professionals in Canada typically starts at around £30,000 for entry-level positions and can go up to £95,000 or more annually for experienced roles in complex networks or managerial positions.
No, a degree is not required to earn Cisco Certifications; these certifications focus on practical skills and knowledge in network systems.
To become Cisco-certified, one must pass specific certification exams after preparing through self-study, formal training, or Cisco's learning courses.
Qualifications include knowledge of networking principles, hands-on experience with network configurations, and Cisco Certifications, which validates your expertise.
Starting a career in Cisco networking involves gaining foundational knowledge in IT and networking, followed by achieving Cisco Certifications like CCNA or CCNP.
To start studying for Cisco Certifications, you can begin with entry-level courses such as the Cisco Certified Network Associate (CCNA) course, using resources like the Cisco Learning Network, textbooks, and practice labs.
Cisco offers four main levels of certifications: Entry, Associate, Professional, and Expert.
The best Cisco Certification course depends on one's career goals, but the CCNA (Cisco Certified Network Associate) is highly popular for foundational networking skills.
For beginners, the CCNA is considered the best starting point as it provides a solid base in networking.
Cisco Training Courses enhance networking knowledge, improve job prospects, and often lead to higher salaries due to recognised certification.
Completing Cisco Training can lead to roles such as network engineer, systems administrator, support engineer, and network technician.
This Cisco Certification is ideal for IT professionals, network engineers, and anyone aspiring to start a career in networking.
Prerequisites vary by course level; for entry-level courses like CCNA, basic computer literacy and an understanding of networking fundamentals are suggested.
Key skills include understanding of basic computer and internet usage, problem-solving skills, and a foundational knowledge of networking.
This course can significantly boost your networking skills, making you a more competitive candidate for advanced IT roles.
Please visit the course page you wish to pursue on our website, and we will guide you with the registration process.
Obtaining a Cisco Certification boosts your networking expertise, career opportunities, and earning potential in the IT field.
The required score to pass Cisco Exams generally ranges from 825 to 850 out of 1000 points.
Cisco offers certifications such as CCNA, CCNP, and CCIE, which cater to different expertise levels in networking and IT.
Cisco Certification provides career advancement, skill validation, increased job opportunities, and the potential for higher salaries in the IT industry.
After earning Cisco Certification, consider pursuing further specialisations, advanced certifications, or exploring higher-level job opportunities in networking.
The course covers a range of topics including network fundamentals, security, and troubleshooting, specific to the certification level.
The training includes lectures, lab sessions, access to Cisco's networking equipment, and exam preparation materials.
Training topics vary but often include routing and switching, network security, wireless networking, and troubleshooting.
Consider higher-level certifications like CCNP or CCIE, gain work experience, and stay updated with industry trends and technologies.
Cisco Certification validates skills, boosts job prospects, and raises earning potential, showcasing networking expertise for career growth.
Duration varies by course and format but ranges within a few days. Please check the exact course duration of the course page you wish to pursue.
Pursuing Cisco certifications can enhance your career by validating your networking skills, improving job prospects, and increasing earning potential.
Support includes access to instructors, online forums, peer groups, and sometimes a dedicated help desk.
Yes, our Cisco Courses incorporate real-world projects and hands-on labs to apply learning practically.
The Knowledge Academy stands out as a prestigious training provider known for its extensive course offerings, expert instructors, adaptable learning formats, and industry recognition. It's a dependable option for those seeking Cisco Certifications.
Please see our Cisco Training courses available in Canada
The Knowledge Academy is the Leading global training provider for Cisco Training.
The training fees for Cisco Training in Canada starts from CAD5995.
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